Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1102 days | 100% |
| Sally Caboche | 10/10 | 3141 days | 7% |
| Wolf | 10/10 | 3192 days | 7% |
| Sylvie Meganck | 10/10 | 3192 days | 7% |
| Ylva Teleman | 10/10 | 3198 days | 7% |
| Sylvie Meganck | 10/10 | 3202 days | 7% |
| Martin Marek | 10/10 | 3210 days | 6% |
| Felicity Hughes | 9/10 | 3243 days | 6% |
| Alex Hah | 10/10 | 3244 days | 6% |
| James Macguire | 10/10 | 3244 days | 6% |
| Nathalie | 10/10 | 3286 days | 6% |
| Simon | 10/10 | 3286 days | 6% |
| Janina | 9/10 | 3304 days | 6% |
| Denis Schall | 10/10 | 3312 days | 6% |
| Charlotte Molesworth | 9/10 | 3318 days | 6% |
| Marc | 10/10 | 3319 days | 6% |
| Kirsty Smith | 10/10 | 3324 days | 6% |
| MARK CURPHEY | 10/10 | 3333 days | 6% |
| Diego Casanova | 10/10 | 3333 days | 6% |
| Cat Johnston | 10/10 | 3333 days | 6% |
| James Jackson | 10/10 | 3334 days | 6% |
| Maura O'Connell | 10/10 | 3338 days | 6% |
| Steve Smith | 8/10 | 3540 days | 5% |
| Huon | 8/10 | 3541 days | 5% |
| Cecile | 9/10 | 3541 days | 5% |
| Daniel Idiart | 10/10 | 3552 days | 5% |
| Sarah Dial | 7/10 | 3553 days | 4% |
| Milan Maiwald | 9/10 | 3554 days | 5% |
| Gessica | 8/10 | 3556 days | 4% |
| Szu-Yi Hsu | 7/10 | 3558 days | 4% |
| Chao Lai | 9/10 | 3558 days | 4% |
| Anika D | 9/10 | 3558 days | 4% |
| Dominique | 6/10 | 3559 days | 4% |
| Jiri Sojka | 10/10 | 3563 days | 5% |
| Jana Formankoua | 9/10 | 3563 days | 4% |
| Clotilde Graziani | 10/10 | 3565 days | 4% |
| Johannes Eisel | 9/10 | 3565 days | 4% |
| Sydney Lupton | 5/10 | 3570 days | 3% |
| Joaquin Gruffat | 9/10 | 3574 days | 4% |
| Lili Souris | 10/10 | 3577 days | 4% |
| Elodie Bardolle | 8/10 | 3577 days | 4% |
| Laurent Petit | 10/10 | 3592 days | 4% |
| Sara and Antoine | 9/10 | 3622 days | 4% |
| Hannah Stiles | 10/10 | 3622 days | 4% |
| Monika Dippel | 10/10 | 3642 days | 4% |
| Nicole and Elliott | 10/10 | 3658 days | 4% |
| Elisabet Millet | 10/10 | 3663 days | 4% |
| Graham Lighner | 10/10 | 3669 days | 4% |
| Danica Vrsaljko | 10/10 | 3920 days | 2% |
| Markus Johannes | 9/10 | 3920 days | 2% |
| Kristina Farkas | 10/10 | 3949 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 3955 days | 2% |
| Barbara | 9/10 | 4007 days | 2% |
| Samuel Tohko | 10/10 | 4007 days | 2% |
| Shelly Weissbrem | 10/10 | 4024 days | 2% |
| Julie | 9/10 | 4053 days | 2% |
| Marilyn Nadeau | 9/10 | 4238 days | 1% |
| Helen Olsson | 10/10 | 4275 days | 0% |
| Max Backelandt | 9/10 | 4278 days | 0% |
| Marie Toulemonde | 10/10 | 4278 days | 0% |
| Chris Handley | 9/10 | 4295 days | 0% |
| Charlotte Casey | 8/10 | 4295 days | 0% |
| Igor | 9/10 | 4299 days | 0% |
| Olivier Carval | 9/10 | 4301 days | 0% |
| Francisco Pablo Miguel | 8/10 | 4324 days | 0% |
| Gal Bero | 10/10 | 4361 days | 0% |
| Daniel McAlpine | 10/10 | 4363 days | 0% |
| Kellie | 10/10 | 4363 days | 0% |
| Jitka Krejcova | 10/10 | 4650 days | 3% |
| Michal Sturma | 10/10 | 4650 days | 3% |
| Raelene Vine | 9/10 | 4664 days | 3% |
| Petra Blumberg | 9/10 | 4670 days | 3% |
| Guillot | 9/10 | 4671 days | 3% |
| Fraser Goldsmith | 10/10 | 4688 days | 3% |
| Jacquemard | 8/10 | 4759 days | 3% |
| Karsten Meyer | 9/10 | 4769 days | 3% |
| Loesje | 9/10 | 4784 days | 3% |
| Rien | 8/10 | 5021 days | 3% |
| Carole Carter | 10/10 | 5021 days | 3% |
| Daniel Patricia | 8/10 | 5032 days | 3% |
| Sam | 10/10 | 5033 days | 3% |
| Les Barnes | 9/10 | 5038 days | 3% |
| Karin Laurev | 10/10 | 5038 days | 3% |
| Mike & Jennie | 9/10 | 5040 days | 3% |
| Lyn Deavin | 6/10 | 5041 days | 2% |
| Diane Moss | 7/10 | 5043 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5053 days | 3% |
| Frank & Julia | 9/10 | 5057 days | 3% |
| budge69 | 10/10 | 5058 days | 3% |
| Mike1952 | 9/10 | 5058 days | 3% |
| Urban Reifler | 9/10 | 5069 days | 3% |
| Kaelin | 10/10 | 5134 days | 3% |
| Scott & Madeleine Bancroft | 10/10 | 5140 days | 3% |
| Allison Meyoz | 8/10 | 5340 days | 3% |
| Fontvieille | 5/10 | 5347 days | 2% |
| Marc Edwards | 9/10 | 5353 days | 3% |
| Ken Talan | 10/10 | 5360 days | 3% |
| Laurent P | 10/10 | 5367 days | 3% |
| Matthias Joos | 9/10 | 5384 days | 3% |
| Ann-Kathrin Auditor | 10/10 | 5389 days | 3% |
| Mannebach & Siejert | 8/10 | 5392 days | 3% |
| Laurent Michon | 8/10 | 5393 days | 3% |
| Brendan Dunn | 9/10 | 5395 days | 3% |
| Carmel | 8/10 | 5399 days | 3% |
| Sandra | 9/10 | 5400 days | 3% |
| Nataly Loewidt | 10/10 | 5415 days | 3% |
| Tom Hill | 8/10 | 5418 days | 3% |
| Darrell & Michelle Lamb | 9/10 | 5677 days | 3% |
| Ann Michle | 10/10 | 5680 days | 3% |
| Inbar Yizhar Barnea | 9/10 | 5748 days | 3% |
| David Morton | 9/10 | 5762 days | 3% |
| Paula Martinez | 10/10 | 5763 days | 3% |
| Chris el capitan | 10/10 | 5765 days | 3% |
| Huber | 10/10 | 5782 days | 3% |
| Dick Rosman | 9/10 | 5784 days | 3% |
| Rob | 9/10 | 5786 days | 3% |
| Jeremy & Sarah Rind | 6/10 | 5787 days | 2% |
| S Luis Van Oler | 8/10 | 5793 days | 3% |
| mariekef | 9/10 | 5834 days | 3% |
| simonbo | 10/10 | 5834 days | 3% |
| alasiac | 10/10 | 5850 days | 3% |
| Katrin Wennin | 10/10 | 5861 days | 3% |
| johanw | 9/10 | 5966 days | 3% |
| linus | 9/10 | 5976 days | 3% |
| AndreaT | 10/10 | 6090 days | 3% |
| JasminA | 7/10 | 6094 days | 3% |
| Philipp | 9/10 | 6094 days | 3% |
| Enno Brehm | 9/10 | 6106 days | 3% |
| HovingL | 10/10 | 6106 days | 3% |
| Gillian | 8/10 | 6114 days | 3% |
| kempt | 10/10 | 6459 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.