G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1164 days | 100% |
| Sally Caboche | 10/10 | 3203 days | 8% |
| Wolf | 10/10 | 3254 days | 7% |
| Sylvie Meganck | 10/10 | 3254 days | 7% |
| Ylva Teleman | 10/10 | 3260 days | 7% |
| Sylvie Meganck | 10/10 | 3264 days | 7% |
| Martin Marek | 10/10 | 3272 days | 7% |
| Felicity Hughes | 9/10 | 3305 days | 7% |
| Alex Hah | 10/10 | 3306 days | 7% |
| James Macguire | 10/10 | 3306 days | 7% |
| Nathalie | 10/10 | 3348 days | 7% |
| Simon | 10/10 | 3348 days | 7% |
| Janina | 9/10 | 3366 days | 6% |
| Denis Schall | 10/10 | 3374 days | 6% |
| Charlotte Molesworth | 9/10 | 3380 days | 6% |
| Marc | 10/10 | 3381 days | 6% |
| Kirsty Smith | 10/10 | 3386 days | 6% |
| MARK CURPHEY | 10/10 | 3395 days | 6% |
| Diego Casanova | 10/10 | 3395 days | 6% |
| Cat Johnston | 10/10 | 3395 days | 6% |
| James Jackson | 10/10 | 3396 days | 6% |
| Maura O'Connell | 10/10 | 3400 days | 6% |
| Steve Smith | 8/10 | 3602 days | 5% |
| Huon | 8/10 | 3603 days | 5% |
| Cecile | 9/10 | 3603 days | 5% |
| Daniel Idiart | 10/10 | 3614 days | 5% |
| Sarah Dial | 7/10 | 3615 days | 5% |
| Milan Maiwald | 9/10 | 3616 days | 5% |
| Gessica | 8/10 | 3618 days | 5% |
| Szu-Yi Hsu | 7/10 | 3620 days | 5% |
| Chao Lai | 9/10 | 3620 days | 5% |
| Anika D | 9/10 | 3620 days | 5% |
| Dominique | 6/10 | 3621 days | 4% |
| Jiri Sojka | 10/10 | 3625 days | 5% |
| Jana Formankoua | 9/10 | 3625 days | 5% |
| Clotilde Graziani | 10/10 | 3627 days | 5% |
| Johannes Eisel | 9/10 | 3627 days | 5% |
| Sydney Lupton | 5/10 | 3632 days | 4% |
| Joaquin Gruffat | 9/10 | 3636 days | 5% |
| Lili Souris | 10/10 | 3639 days | 5% |
| Elodie Bardolle | 8/10 | 3639 days | 5% |
| Laurent Petit | 10/10 | 3654 days | 5% |
| Sara and Antoine | 9/10 | 3684 days | 4% |
| Hannah Stiles | 10/10 | 3684 days | 4% |
| Monika Dippel | 10/10 | 3704 days | 4% |
| Nicole and Elliott | 10/10 | 3720 days | 4% |
| Elisabet Millet | 10/10 | 3725 days | 4% |
| Graham Lighner | 10/10 | 3731 days | 4% |
| Danica Vrsaljko | 10/10 | 3982 days | 2% |
| Markus Johannes | 9/10 | 3982 days | 2% |
| Kristina Farkas | 10/10 | 4011 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 4017 days | 2% |
| Barbara | 9/10 | 4069 days | 2% |
| Samuel Tohko | 10/10 | 4069 days | 2% |
| Shelly Weissbrem | 10/10 | 4086 days | 2% |
| Julie | 9/10 | 4115 days | 2% |
| Marilyn Nadeau | 9/10 | 4300 days | 0% |
| Helen Olsson | 10/10 | 4337 days | 0% |
| Max Backelandt | 9/10 | 4340 days | 0% |
| Marie Toulemonde | 10/10 | 4340 days | 0% |
| Chris Handley | 9/10 | 4357 days | 0% |
| Charlotte Casey | 8/10 | 4357 days | 0% |
| Igor | 9/10 | 4361 days | 0% |
| Olivier Carval | 9/10 | 4363 days | 0% |
| Francisco Pablo Miguel | 8/10 | 4386 days | 3% |
| Gal Bero | 10/10 | 4423 days | 3% |
| Daniel McAlpine | 10/10 | 4425 days | 3% |
| Kellie | 10/10 | 4425 days | 3% |
| Jitka Krejcova | 10/10 | 4712 days | 3% |
| Michal Sturma | 10/10 | 4712 days | 3% |
| Raelene Vine | 9/10 | 4726 days | 3% |
| Petra Blumberg | 9/10 | 4732 days | 3% |
| Guillot | 9/10 | 4733 days | 3% |
| Fraser Goldsmith | 10/10 | 4750 days | 3% |
| Jacquemard | 8/10 | 4821 days | 3% |
| Karsten Meyer | 9/10 | 4831 days | 3% |
| Loesje | 9/10 | 4846 days | 3% |
| Rien | 8/10 | 5083 days | 3% |
| Carole Carter | 10/10 | 5083 days | 3% |
| Daniel Patricia | 8/10 | 5094 days | 3% |
| Sam | 10/10 | 5095 days | 3% |
| Les Barnes | 9/10 | 5100 days | 3% |
| Karin Laurev | 10/10 | 5100 days | 3% |
| Mike & Jennie | 9/10 | 5102 days | 3% |
| Lyn Deavin | 6/10 | 5103 days | 3% |
| Diane Moss | 7/10 | 5105 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5115 days | 3% |
| Frank & Julia | 9/10 | 5119 days | 3% |
| budge69 | 10/10 | 5120 days | 3% |
| Mike1952 | 9/10 | 5120 days | 3% |
| Urban Reifler | 9/10 | 5131 days | 3% |
| Kaelin | 10/10 | 5196 days | 3% |
| Scott & Madeleine Bancroft | 10/10 | 5202 days | 3% |
| Allison Meyoz | 8/10 | 5402 days | 3% |
| Fontvieille | 5/10 | 5409 days | 2% |
| Marc Edwards | 9/10 | 5415 days | 3% |
| Ken Talan | 10/10 | 5422 days | 3% |
| Laurent P | 10/10 | 5429 days | 3% |
| Matthias Joos | 9/10 | 5446 days | 3% |
| Ann-Kathrin Auditor | 10/10 | 5451 days | 3% |
| Mannebach & Siejert | 8/10 | 5454 days | 3% |
| Laurent Michon | 8/10 | 5455 days | 3% |
| Brendan Dunn | 9/10 | 5457 days | 3% |
| Carmel | 8/10 | 5461 days | 3% |
| Sandra | 9/10 | 5462 days | 3% |
| Nataly Loewidt | 10/10 | 5477 days | 3% |
| Tom Hill | 8/10 | 5480 days | 3% |
| Darrell & Michelle Lamb | 9/10 | 5739 days | 3% |
| Ann Michle | 10/10 | 5742 days | 3% |
| Inbar Yizhar Barnea | 9/10 | 5810 days | 3% |
| David Morton | 9/10 | 5824 days | 3% |
| Paula Martinez | 10/10 | 5825 days | 3% |
| Chris el capitan | 10/10 | 5827 days | 3% |
| Huber | 10/10 | 5844 days | 3% |
| Dick Rosman | 9/10 | 5846 days | 3% |
| Rob | 9/10 | 5848 days | 3% |
| Jeremy & Sarah Rind | 6/10 | 5849 days | 3% |
| S Luis Van Oler | 8/10 | 5855 days | 3% |
| mariekef | 9/10 | 5896 days | 3% |
| simonbo | 10/10 | 5896 days | 3% |
| alasiac | 10/10 | 5912 days | 3% |
| Katrin Wennin | 10/10 | 5923 days | 3% |
| johanw | 9/10 | 6028 days | 3% |
| linus | 9/10 | 6038 days | 3% |
| AndreaT | 10/10 | 6152 days | 3% |
| JasminA | 7/10 | 6156 days | 3% |
| Philipp | 9/10 | 6156 days | 3% |
| Enno Brehm | 9/10 | 6168 days | 3% |
| HovingL | 10/10 | 6168 days | 3% |
| Gillian | 8/10 | 6176 days | 3% |
| kempt | 10/10 | 6521 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.