Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1133 days | 100% |
| Rebecka | 10/10 | 2137 days | 13% |
| S Weslake | 10/10 | 2808 days | 9% |
| Sampo Uravirta | 7/10 | 2891 days | 8% |
| Samantha Brewin | 8/10 | 2970 days | 8% |
| C Clarke | 10/10 | 3225 days | 7% |
| Natasha | 7/10 | 3277 days | 6% |
| Oliver Francis | 9/10 | 3277 days | 7% |
| Lieke vol Velde | 9/10 | 3296 days | 6% |
| Bob | 10/10 | 3298 days | 6% |
| Luke | 8/10 | 3308 days | 6% |
| Hailey S | 9/10 | 3318 days | 6% |
| Diego Casanova | 10/10 | 3334 days | 6% |
| Claire | 10/10 | 3340 days | 6% |
| Anne | 9/10 | 3341 days | 6% |
| Anna Dalby | 10/10 | 3341 days | 6% |
| Beatrice and Cyrill | 10/10 | 3498 days | 5% |
| Monia Sassella | 9/10 | 3536 days | 5% |
| Claire | 8/10 | 3539 days | 5% |
| Benedikt Maus | 8/10 | 3553 days | 5% |
| Laura Munguira Vadillo | 9/10 | 3555 days | 5% |
| Rodrigo | 9/10 | 3557 days | 5% |
| A Schultz | 8/10 | 3558 days | 5% |
| Cori Schultz | 7/10 | 3559 days | 5% |
| Dominique | 9/10 | 3560 days | 5% |
| Jeroen | 8/10 | 3563 days | 5% |
| Stephan Ophelders | 9/10 | 3568 days | 5% |
| Clayton Hunniford | 6/10 | 3571 days | 4% |
| Sandra | 9/10 | 3579 days | 5% |
| Lothen | 10/10 | 3580 days | 5% |
| Maike Santelmann | 10/10 | 3587 days | 5% |
| Niclas Ullno | 7/10 | 3600 days | 4% |
| Martina | 10/10 | 3606 days | 5% |
| Lisa | 7/10 | 3608 days | 4% |
| Matthias Hofer | 10/10 | 3646 days | 4% |
| Ronja and Lena | 10/10 | 3652 days | 4% |
| Pierre and Alexandra | 10/10 | 3656 days | 4% |
| Mathieu Brun | 10/10 | 3664 days | 4% |
| Emma Rochester | 10/10 | 3704 days | 4% |
| Dianne van der Wal | 9/10 | 3799 days | 3% |
| Robin Sommer | 10/10 | 3961 days | 2% |
| Fanny DeBon | 10/10 | 4023 days | 2% |
| Bartlomiej Berger | 10/10 | 4030 days | 2% |
| Julian | 9/10 | 4284 days | 0% |
| Reto | 9/10 | 4314 days | 0% |
| Mirjam Betschart | 10/10 | 4314 days | 0% |
| Tobias Gehring | 10/10 | 4319 days | 0% |
| Arthur Langlume | 10/10 | 4323 days | 0% |
| Bill | 10/10 | 4326 days | 0% |
| FlyingKiwiGirl | 9/10 | 4328 days | 0% |
| Alacchi Moustier | 10/10 | 4341 days | 0% |
| Derek Knight | 10/10 | 4342 days | 0% |
| Maya Bakker-deDreu | 9/10 | 4349 days | 0% |
| John Davis | 9/10 | 4358 days | 0% |
| Nicolas Trezeguet | 8/10 | 4360 days | 0% |
| Gal Bero | 10/10 | 4362 days | 0% |
| Evyatar Karni | 10/10 | 4362 days | 0% |
| Marie | 10/10 | 4650 days | 3% |
| AnnaM | 9/10 | 4665 days | 3% |
| Claire | 9/10 | 4665 days | 3% |
| Malgorzata | 9/10 | 4669 days | 3% |
| Przemystaw Tymizyszyn | 8/10 | 4669 days | 3% |
| Rogier Ramaker | 8/10 | 4670 days | 3% |
| Melvin Groenhof | 8/10 | 4670 days | 3% |
| Janine Kohlgrueler | 10/10 | 4672 days | 3% |
| Maxime | 10/10 | 4677 days | 3% |
| Jim Woodruff | 9/10 | 4693 days | 3% |
| Jeanne Moustier | 10/10 | 4706 days | 3% |
| Lis Bon | 10/10 | 4724 days | 3% |
| Karin Genyn | 9/10 | 4741 days | 3% |
| Alex Laidlaw | 9/10 | 4762 days | 3% |
| Meryem Buchwitz | 9/10 | 4768 days | 3% |
| Karin Laurev | 8/10 | 5039 days | 3% |
| Michael & Janet | 8/10 | 5040 days | 3% |
| Inge Davbbert | 10/10 | 5042 days | 3% |
| Sabine & Stefan | 10/10 | 5043 days | 3% |
| Manuela Weber | 9/10 | 5044 days | 3% |
| Nico Welagen | 8/10 | 5045 days | 3% |
| Lesley | 10/10 | 5090 days | 3% |
| Arnoldus Bergmans | 9/10 | 5125 days | 3% |
| Sally Reeves | 10/10 | 5375 days | 3% |
| John & Lorraine | 8/10 | 5375 days | 3% |
| Brock Wagner | 9/10 | 5378 days | 3% |
| Frank & Ruth | 10/10 | 5380 days | 3% |
| Juergen Wolf | 10/10 | 5386 days | 3% |
| Tim Laurent | 9/10 | 5387 days | 3% |
| henriket | 10/10 | 5390 days | 3% |
| Louise van der Hyden | 10/10 | 5394 days | 3% |
| Iko | 8/10 | 5396 days | 3% |
| Grumbach | 10/10 | 5399 days | 3% |
| Matthys Kikke | 8/10 | 5400 days | 3% |
| Hvid | 10/10 | 5412 days | 3% |
| Celia Murphy | 10/10 | 5414 days | 3% |
| Julia | 10/10 | 5416 days | 3% |
| Calvin Parsons | 10/10 | 5424 days | 3% |
| Montys | 10/10 | 5547 days | 3% |
| Kurt | 9/10 | 5694 days | 3% |
| Ian Tainsh | 10/10 | 5743 days | 3% |
| Benedict Fluthman | 10/10 | 5751 days | 3% |
| paddywhack | 9/10 | 5761 days | 3% |
| Wilbert Germ | 10/10 | 5774 days | 3% |
| T. Timmers | 9/10 | 5775 days | 3% |
| Lasse Olesen | 8/10 | 5782 days | 3% |
| Annette Schmitt | 10/10 | 5783 days | 3% |
| Vincente Garrido | 8/10 | 5784 days | 3% |
| Joel K | 9/10 | 5787 days | 3% |
| Rachel & Barak | 10/10 | 5787 days | 3% |
| Sibille Fischer | 10/10 | 5802 days | 3% |
| Jonathan Angela | 8/10 | 5803 days | 3% |
| John J | 8/10 | 5803 days | 3% |
| Elizabeth E | 8/10 | 5805 days | 3% |
| tanh | 9/10 | 5836 days | 3% |
| alasiac | 10/10 | 5851 days | 3% |
| Silvia Huerlimann | 9/10 | 6095 days | 3% |
| Christian Moll | 9/10 | 6111 days | 3% |
| OdiliaF | 10/10 | 6114 days | 3% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.