Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nugget Point / Tokata
Valid Reviews
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.42%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 863 days | 100% |
| Rebecka | 10/10 | 1867 days | 8% |
| S Weslake | 10/10 | 2538 days | 5% |
| Sampo Uravirta | 7/10 | 2621 days | 5% |
| Samantha Brewin | 8/10 | 2700 days | 5% |
| C Clarke | 10/10 | 2955 days | 4% |
| Natasha | 7/10 | 3007 days | 3% |
| Oliver Francis | 9/10 | 3007 days | 4% |
| Lieke vol Velde | 9/10 | 3026 days | 4% |
| Bob | 10/10 | 3028 days | 4% |
| Luke | 8/10 | 3038 days | 4% |
| Hailey S | 9/10 | 3048 days | 4% |
| Diego Casanova | 10/10 | 3064 days | 4% |
| Claire | 10/10 | 3070 days | 4% |
| Anne | 9/10 | 3071 days | 3% |
| Anna Dalby | 10/10 | 3071 days | 4% |
| Beatrice and Cyrill | 10/10 | 3227 days | 3% |
| Monia Sassella | 9/10 | 3266 days | 3% |
| Claire | 8/10 | 3269 days | 3% |
| Benedikt Maus | 8/10 | 3283 days | 3% |
| Laura Munguira Vadillo | 9/10 | 3285 days | 3% |
| Rodrigo | 9/10 | 3287 days | 3% |
| A Schultz | 8/10 | 3288 days | 3% |
| Cori Schultz | 7/10 | 3289 days | 3% |
| Dominique | 9/10 | 3290 days | 3% |
| Jeroen | 8/10 | 3293 days | 3% |
| Stephan Ophelders | 9/10 | 3298 days | 3% |
| Clayton Hunniford | 6/10 | 3301 days | 2% |
| Sandra | 9/10 | 3309 days | 3% |
| Lothen | 10/10 | 3310 days | 3% |
| Maike Santelmann | 10/10 | 3317 days | 3% |
| Niclas Ullno | 7/10 | 3330 days | 2% |
| Martina | 10/10 | 3336 days | 3% |
| Lisa | 7/10 | 3338 days | 2% |
| Matthias Hofer | 10/10 | 3376 days | 2% |
| Ronja and Lena | 10/10 | 3382 days | 2% |
| Pierre and Alexandra | 10/10 | 3386 days | 2% |
| Mathieu Brun | 10/10 | 3394 days | 2% |
| Emma Rochester | 10/10 | 3434 days | 2% |
| Dianne van der Wal | 9/10 | 3528 days | 2% |
| Robin Sommer | 10/10 | 3691 days | 1% |
| Fanny DeBon | 10/10 | 3753 days | 1% |
| Bartlomiej Berger | 10/10 | 3760 days | 1% |
| Julian | 9/10 | 4014 days | 0% |
| Reto | 9/10 | 4044 days | 0% |
| Mirjam Betschart | 10/10 | 4044 days | 0% |
| Tobias Gehring | 10/10 | 4049 days | 0% |
| Arthur Langlume | 10/10 | 4053 days | 0% |
| Bill | 10/10 | 4056 days | 0% |
| FlyingKiwiGirl | 9/10 | 4058 days | 0% |
| Alacchi Moustier | 10/10 | 4071 days | 0% |
| Derek Knight | 10/10 | 4072 days | 0% |
| Maya Bakker-deDreu | 9/10 | 4079 days | 0% |
| John Davis | 9/10 | 4088 days | 0% |
| Nicolas Trezeguet | 8/10 | 4090 days | 0% |
| Gal Bero | 10/10 | 4092 days | 0% |
| Evyatar Karni | 10/10 | 4092 days | 0% |
| Marie | 10/10 | 4380 days | 1% |
| AnnaM | 9/10 | 4395 days | 1% |
| Claire | 9/10 | 4395 days | 1% |
| Malgorzata | 9/10 | 4399 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 4399 days | 1% |
| Rogier Ramaker | 8/10 | 4400 days | 1% |
| Melvin Groenhof | 8/10 | 4400 days | 1% |
| Janine Kohlgrueler | 10/10 | 4402 days | 1% |
| Maxime | 10/10 | 4407 days | 1% |
| Jim Woodruff | 9/10 | 4423 days | 1% |
| Jeanne Moustier | 10/10 | 4436 days | 1% |
| Lis Bon | 10/10 | 4454 days | 1% |
| Karin Genyn | 9/10 | 4471 days | 1% |
| Alex Laidlaw | 9/10 | 4492 days | 1% |
| Meryem Buchwitz | 9/10 | 4498 days | 1% |
| Karin Laurev | 8/10 | 4769 days | 1% |
| Michael & Janet | 8/10 | 4770 days | 1% |
| Inge Davbbert | 10/10 | 4772 days | 1% |
| Sabine & Stefan | 10/10 | 4773 days | 1% |
| Manuela Weber | 9/10 | 4774 days | 1% |
| Nico Welagen | 8/10 | 4775 days | 1% |
| Lesley | 10/10 | 4820 days | 1% |
| Arnoldus Bergmans | 9/10 | 4855 days | 1% |
| Sally Reeves | 10/10 | 5105 days | 1% |
| John & Lorraine | 8/10 | 5105 days | 1% |
| Brock Wagner | 9/10 | 5108 days | 1% |
| Frank & Ruth | 10/10 | 5110 days | 1% |
| Juergen Wolf | 10/10 | 5116 days | 1% |
| Tim Laurent | 9/10 | 5117 days | 1% |
| henriket | 10/10 | 5120 days | 1% |
| Louise van der Hyden | 10/10 | 5124 days | 1% |
| Iko | 8/10 | 5126 days | 1% |
| Grumbach | 10/10 | 5129 days | 1% |
| Matthys Kikke | 8/10 | 5130 days | 1% |
| Hvid | 10/10 | 5142 days | 1% |
| Celia Murphy | 10/10 | 5144 days | 1% |
| Julia | 10/10 | 5146 days | 1% |
| Calvin Parsons | 10/10 | 5154 days | 1% |
| Montys | 10/10 | 5277 days | 1% |
| Kurt | 9/10 | 5423 days | 1% |
| Ian Tainsh | 10/10 | 5473 days | 1% |
| Benedict Fluthman | 10/10 | 5481 days | 1% |
| paddywhack | 9/10 | 5491 days | 1% |
| Wilbert Germ | 10/10 | 5504 days | 1% |
| T. Timmers | 9/10 | 5505 days | 1% |
| Lasse Olesen | 8/10 | 5512 days | 1% |
| Annette Schmitt | 10/10 | 5513 days | 1% |
| Vincente Garrido | 8/10 | 5514 days | 1% |
| Joel K | 9/10 | 5517 days | 1% |
| Rachel & Barak | 10/10 | 5517 days | 1% |
| Sibille Fischer | 10/10 | 5532 days | 1% |
| Jonathan Angela | 8/10 | 5533 days | 1% |
| John J | 8/10 | 5533 days | 1% |
| Elizabeth E | 8/10 | 5535 days | 1% |
| tanh | 9/10 | 5566 days | 1% |
| alasiac | 10/10 | 5581 days | 1% |
| Silvia Huerlimann | 9/10 | 5825 days | 1% |
| Christian Moll | 9/10 | 5841 days | 1% |
| OdiliaF | 10/10 | 5844 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.