G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1226 days | 100% |
| Rebecka | 10/10 | 2230 days | 17% |
| S Weslake | 10/10 | 2901 days | 11% |
| Sampo Uravirta | 7/10 | 2984 days | 10% |
| Samantha Brewin | 8/10 | 3063 days | 10% |
| C Clarke | 10/10 | 3318 days | 8% |
| Natasha | 7/10 | 3370 days | 7% |
| Oliver Francis | 9/10 | 3370 days | 8% |
| Lieke vol Velde | 9/10 | 3389 days | 8% |
| Bob | 10/10 | 3391 days | 8% |
| Luke | 8/10 | 3401 days | 7% |
| Hailey S | 9/10 | 3411 days | 7% |
| Diego Casanova | 10/10 | 3427 days | 7% |
| Claire | 10/10 | 3433 days | 7% |
| Anne | 9/10 | 3434 days | 7% |
| Anna Dalby | 10/10 | 3434 days | 7% |
| Beatrice and Cyrill | 10/10 | 3591 days | 6% |
| Monia Sassella | 9/10 | 3629 days | 6% |
| Claire | 8/10 | 3632 days | 6% |
| Benedikt Maus | 8/10 | 3646 days | 6% |
| Laura Munguira Vadillo | 9/10 | 3648 days | 6% |
| Rodrigo | 9/10 | 3650 days | 6% |
| A Schultz | 8/10 | 3651 days | 5% |
| Cori Schultz | 7/10 | 3652 days | 5% |
| Dominique | 9/10 | 3653 days | 6% |
| Jeroen | 8/10 | 3656 days | 5% |
| Stephan Ophelders | 9/10 | 3661 days | 5% |
| Clayton Hunniford | 6/10 | 3664 days | 5% |
| Sandra | 9/10 | 3672 days | 5% |
| Lothen | 10/10 | 3673 days | 5% |
| Maike Santelmann | 10/10 | 3680 days | 5% |
| Niclas Ullno | 7/10 | 3693 days | 5% |
| Martina | 10/10 | 3699 days | 5% |
| Lisa | 7/10 | 3701 days | 5% |
| Matthias Hofer | 10/10 | 3739 days | 5% |
| Ronja and Lena | 10/10 | 3745 days | 5% |
| Pierre and Alexandra | 10/10 | 3749 days | 5% |
| Mathieu Brun | 10/10 | 3757 days | 5% |
| Emma Rochester | 10/10 | 3797 days | 4% |
| Dianne van der Wal | 9/10 | 3892 days | 4% |
| Robin Sommer | 10/10 | 4054 days | 2% |
| Fanny DeBon | 10/10 | 4116 days | 2% |
| Bartlomiej Berger | 10/10 | 4123 days | 2% |
| Julian | 9/10 | 4377 days | 0% |
| Reto | 9/10 | 4407 days | 4% |
| Mirjam Betschart | 10/10 | 4407 days | 4% |
| Tobias Gehring | 10/10 | 4412 days | 4% |
| Arthur Langlume | 10/10 | 4416 days | 4% |
| Bill | 10/10 | 4419 days | 4% |
| FlyingKiwiGirl | 9/10 | 4421 days | 4% |
| Alacchi Moustier | 10/10 | 4434 days | 4% |
| Derek Knight | 10/10 | 4435 days | 4% |
| Maya Bakker-deDreu | 9/10 | 4442 days | 4% |
| John Davis | 9/10 | 4451 days | 4% |
| Nicolas Trezeguet | 8/10 | 4453 days | 4% |
| Gal Bero | 10/10 | 4455 days | 4% |
| Evyatar Karni | 10/10 | 4455 days | 4% |
| Marie | 10/10 | 4743 days | 4% |
| AnnaM | 9/10 | 4758 days | 4% |
| Claire | 9/10 | 4758 days | 4% |
| Malgorzata | 9/10 | 4762 days | 4% |
| Przemystaw Tymizyszyn | 8/10 | 4762 days | 4% |
| Rogier Ramaker | 8/10 | 4763 days | 4% |
| Melvin Groenhof | 8/10 | 4763 days | 4% |
| Janine Kohlgrueler | 10/10 | 4765 days | 4% |
| Maxime | 10/10 | 4770 days | 4% |
| Jim Woodruff | 9/10 | 4786 days | 4% |
| Jeanne Moustier | 10/10 | 4799 days | 4% |
| Lis Bon | 10/10 | 4817 days | 4% |
| Karin Genyn | 9/10 | 4834 days | 4% |
| Alex Laidlaw | 9/10 | 4855 days | 4% |
| Meryem Buchwitz | 9/10 | 4861 days | 4% |
| Karin Laurev | 8/10 | 5132 days | 4% |
| Michael & Janet | 8/10 | 5133 days | 4% |
| Inge Davbbert | 10/10 | 5135 days | 4% |
| Sabine & Stefan | 10/10 | 5136 days | 4% |
| Manuela Weber | 9/10 | 5137 days | 4% |
| Nico Welagen | 8/10 | 5138 days | 4% |
| Lesley | 10/10 | 5183 days | 4% |
| Arnoldus Bergmans | 9/10 | 5218 days | 4% |
| Sally Reeves | 10/10 | 5468 days | 4% |
| John & Lorraine | 8/10 | 5468 days | 4% |
| Brock Wagner | 9/10 | 5471 days | 4% |
| Frank & Ruth | 10/10 | 5473 days | 4% |
| Juergen Wolf | 10/10 | 5479 days | 4% |
| Tim Laurent | 9/10 | 5480 days | 4% |
| henriket | 10/10 | 5483 days | 4% |
| Louise van der Hyden | 10/10 | 5487 days | 4% |
| Iko | 8/10 | 5489 days | 4% |
| Grumbach | 10/10 | 5492 days | 4% |
| Matthys Kikke | 8/10 | 5493 days | 4% |
| Hvid | 10/10 | 5505 days | 4% |
| Celia Murphy | 10/10 | 5507 days | 4% |
| Julia | 10/10 | 5509 days | 4% |
| Calvin Parsons | 10/10 | 5517 days | 4% |
| Montys | 10/10 | 5640 days | 4% |
| Kurt | 9/10 | 5787 days | 4% |
| Ian Tainsh | 10/10 | 5836 days | 4% |
| Benedict Fluthman | 10/10 | 5844 days | 4% |
| paddywhack | 9/10 | 5854 days | 4% |
| Wilbert Germ | 10/10 | 5867 days | 4% |
| T. Timmers | 9/10 | 5868 days | 4% |
| Lasse Olesen | 8/10 | 5875 days | 4% |
| Annette Schmitt | 10/10 | 5876 days | 4% |
| Vincente Garrido | 8/10 | 5877 days | 4% |
| Joel K | 9/10 | 5880 days | 4% |
| Rachel & Barak | 10/10 | 5880 days | 4% |
| Sibille Fischer | 10/10 | 5895 days | 4% |
| Jonathan Angela | 8/10 | 5896 days | 4% |
| John J | 8/10 | 5896 days | 4% |
| Elizabeth E | 8/10 | 5898 days | 4% |
| tanh | 9/10 | 5929 days | 4% |
| alasiac | 10/10 | 5944 days | 4% |
| Silvia Huerlimann | 9/10 | 6188 days | 4% |
| Christian Moll | 9/10 | 6204 days | 4% |
| OdiliaF | 10/10 | 6207 days | 4% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.