Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Matheson Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lake Matheson Walk
Valid Reviews
109 Valid Reviews
The Lake Matheson Walk experience has a total of 109 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 109 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
30% |
| 9/10 | 29 |
|
27% |
| 8/10 | 29 |
|
27% |
| 7/10 | 11 |
|
10% |
| 6/10 | 3 |
|
3% |
| 5/10 | 4 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Lake Matheson Walk valid reviews is 86.06% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
95 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 109 valid reviews, the experience has 95 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 95 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
27% |
| 9/10 | 27 |
|
28% |
| 8/10 | 27 |
|
28% |
| 7/10 | 9 |
|
9% |
| 6/10 | 3 |
|
3% |
| 5/10 | 3 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.79% Average
The raw data average (mean) for all the Lake Matheson Walk face-to-face reviews is 85.79% and is based on 95 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.45%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 247 days | 100% |
| Mike Robertson | 10/10 | 734 days | 72% |
| Susanne | 10/10 | 1860 days | 5% |
| Flatlanders | 7/10 | 2105 days | 4% |
| Mike Fricker | 10/10 | 2256 days | 4% |
| Katrina | 10/10 | 2559 days | 4% |
| Tony Wilcomes | 7/10 | 2589 days | 3% |
| Sally Caboche | 10/10 | 2773 days | 3% |
| Jasmin Thuess | 6/10 | 2872 days | 3% |
| John Farley | 5/10 | 2887 days | 2% |
| Jair | 10/10 | 2904 days | 3% |
| Chris Schmolz | 10/10 | 2921 days | 3% |
| Colin Fisher | 10/10 | 2921 days | 3% |
| Katrina Sedl | 10/10 | 2921 days | 3% |
| Allie Nertz | 10/10 | 2921 days | 3% |
| Sigrid Duus | 7/10 | 2925 days | 3% |
| Mads Nielsen | 8/10 | 2925 days | 3% |
| Jake Bullin | 8/10 | 2937 days | 3% |
| Dylan Smyth | 7/10 | 2962 days | 3% |
| Rae Hoath | 8/10 | 2976 days | 3% |
| Mathilde | 9/10 | 3181 days | 2% |
| Phlippe | 9/10 | 3181 days | 2% |
| Caleigh | 10/10 | 3182 days | 2% |
| Jeff Barth | 9/10 | 3182 days | 2% |
| Helene Christensen | 10/10 | 3183 days | 2% |
| Sofie Madson | 10/10 | 3183 days | 2% |
| Navina | 7/10 | 3189 days | 2% |
| Lucy Murray | 8/10 | 3199 days | 2% |
| Brenda Oomen | 8/10 | 3199 days | 2% |
| Alina Hummel | 8/10 | 3210 days | 2% |
| Udo Wagner | 5/10 | 3277 days | 2% |
| Ahmed Mohsen Aly | 8/10 | 3320 days | 2% |
| Dianne van der Wal | 7/10 | 3430 days | 2% |
| Roeland Driessen | 9/10 | 3624 days | 2% |
| Sheila Galpin | 10/10 | 3929 days | 1% |
| Douglas Dean | 8/10 | 3931 days | 1% |
| Libby | 6/10 | 3952 days | 1% |
| Xavier | 9/10 | 3952 days | 1% |
| Colin Billington | 9/10 | 3953 days | 1% |
| Lionel | 7/10 | 3963 days | 1% |
| Guillemette | 8/10 | 3963 days | 1% |
| Paul Wallace | 8/10 | 3965 days | 1% |
| Marc Schnelanburger | 9/10 | 3983 days | 1% |
| Nicolas Trezeguet | 10/10 | 3991 days | 1% |
| Bjorn Van Mulders | 10/10 | 4000 days | 1% |
| Kim Maertens | 9/10 | 4000 days | 1% |
| Sven Woelk | 10/10 | 4260 days | 0% |
| Ron Stenhouse | 9/10 | 4265 days | 0% |
| Abby Rescr | 8/10 | 4296 days | 0% |
| Helen Dean | 10/10 | 4296 days | 0% |
| Dave Mertzig | 8/10 | 4296 days | 0% |
| Lorna and Seb | 8/10 | 4299 days | 0% |
| Raquel | 9/10 | 4303 days | 0% |
| Chew (Peter) | 8/10 | 4377 days | 0% |
| Dovis Heinemann | 10/10 | 4645 days | 1% |
| Norman UK | 9/10 | 4653 days | 1% |
| Evelyn Mackie | 10/10 | 4654 days | 1% |
| Signe Kaspersen | 10/10 | 4655 days | 1% |
| Roy Barton | 9/10 | 4658 days | 1% |
| Lucy Duffy | 9/10 | 4664 days | 1% |
| Beeny | 7/10 | 4671 days | 1% |
| Tim & Judith | 8/10 | 4673 days | 1% |
| Karin | 9/10 | 4673 days | 1% |
| Kolen | 8/10 | 4673 days | 1% |
| Randewyk | 8/10 | 4674 days | 1% |
| Jessica Lane | 6/10 | 4687 days | 1% |
| Mike1952 | 10/10 | 4690 days | 1% |
| Dorthe | 10/10 | 4753 days | 1% |
| Les and Carole Savins | 8/10 | 4758 days | 1% |
| Harry Simpson | 9/10 | 4759 days | 1% |
| Marc Edwards | 10/10 | 4985 days | 1% |
| Peter Cade | 8/10 | 5010 days | 1% |
| Mr & Mrs Palmer | 9/10 | 5013 days | 1% |
| Claire Colquhoun | 5/10 | 5014 days | 1% |
| Kauzta | 10/10 | 5015 days | 1% |
| Pein van Nosrt | 8/10 | 5026 days | 1% |
| katjarege | 10/10 | 5027 days | 1% |
| Julie Pasquignon | 8/10 | 5028 days | 1% |
| Ini & Cees | 8/10 | 5029 days | 1% |
| Mr & Mrs Mackie | 8/10 | 5037 days | 1% |
| Teum and Orselien | 9/10 | 5043 days | 1% |
| Hvid | 10/10 | 5043 days | 1% |
| Helen Keighley | 9/10 | 5047 days | 1% |
| John Clarkson | 10/10 | 5053 days | 1% |
| Kristie | 8/10 | 5078 days | 1% |
| Schumacher | 9/10 | 5379 days | 1% |
| Rob | 7/10 | 5394 days | 1% |
| Bouwma | 9/10 | 5413 days | 1% |
| Silvia Kern | 9/10 | 5414 days | 1% |
| Annie | 8/10 | 5414 days | 1% |
| Kevin and Teresa | 7/10 | 5420 days | 1% |
| nigelst | 9/10 | 5426 days | 1% |
| Michael and Tanja Kreugel | 10/10 | 5429 days | 1% |
| Sally Hall | 5/10 | 5440 days | 1% |
| Susi Schoetzler | 8/10 | 5440 days | 1% |
| sophiep | 9/10 | 5466 days | 1% |
| niekv | 8/10 | 5467 days | 1% |
| Mark Coffey | 9/10 | 5482 days | 1% |
| Primavesi | 9/10 | 5494 days | 1% |
| Emily and Alex | 9/10 | 5509 days | 1% |
| linus | 9/10 | 5608 days | 1% |
| AndyEngland | 8/10 | 5714 days | 1% |
| JonK | 7/10 | 5714 days | 1% |
| Dave Ashun | 9/10 | 5733 days | 1% |
| CraigB | 10/10 | 5738 days | 1% |
| EricS | 8/10 | 5738 days | 1% |
| MundschanGermany | 10/10 | 5742 days | 1% |
| Rissmann | 10/10 | 5742 days | 1% |
| Sarah Bridge | 9/10 | 5746 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Matheson Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.