Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 326 days | 100% |
| Flatlanders | 4/10 | 2093 days | 6% |
| Henry | 5/10 | 2121 days | 7% |
| Safi | 8/10 | 2397 days | 7% |
| Katrina | 10/10 | 2547 days | 7% |
| Shan | 8/10 | 2577 days | 7% |
| Jozef Pinkerton | 10/10 | 2629 days | 7% |
| Alexander Scheibl | 9/10 | 2815 days | 6% |
| Solvejg Bjerg | 10/10 | 2833 days | 6% |
| Jaroslav Kacmar | 9/10 | 2836 days | 6% |
| Sabine Gassner | 10/10 | 2857 days | 6% |
| Sven Fimne | 7/10 | 2864 days | 5% |
| Alice Ormandy | 9/10 | 2866 days | 6% |
| Alex Ehret | 10/10 | 2869 days | 6% |
| Elke Paul | 10/10 | 2869 days | 6% |
| Danielle | 7/10 | 2871 days | 5% |
| Jack Halligan | 7/10 | 2872 days | 5% |
| Linda | 6/10 | 2872 days | 5% |
| Jodi Halligan | 8/10 | 2872 days | 6% |
| Max Miehle | 7/10 | 2873 days | 5% |
| Vallee Manon | 7/10 | 2901 days | 5% |
| Sigrid Duus | 9/10 | 2913 days | 6% |
| Mads Nielsen | 10/10 | 2913 days | 6% |
| Jasmine Rogers | 7/10 | 2915 days | 5% |
| Bram Hoonhout | 8/10 | 2917 days | 5% |
| Jannika Cao | 8/10 | 2924 days | 5% |
| Pierre Landenne | 8/10 | 2924 days | 5% |
| Jake Bullin | 8/10 | 2925 days | 5% |
| Sebastian Braun | 8/10 | 2925 days | 5% |
| Caroline Coudray | 10/10 | 2928 days | 6% |
| Ramon Corbett | 8/10 | 2937 days | 5% |
| victor diego | 8/10 | 2945 days | 5% |
| Sophia Satter | 8/10 | 2955 days | 5% |
| Charlotte Brugge | 8/10 | 2955 days | 5% |
| Niall Regan | 10/10 | 2958 days | 5% |
| Dylan Dorman | 7/10 | 2960 days | 5% |
| Sophie Rosenberg | 10/10 | 3158 days | 5% |
| Charly | 8/10 | 3161 days | 5% |
| Laura Bouzy | 9/10 | 3161 days | 5% |
| Nele Foerske | 5/10 | 3161 days | 4% |
| Michele Geillon | 10/10 | 3162 days | 5% |
| Arthur Tymins | 8/10 | 3170 days | 4% |
| Jana B | 9/10 | 3174 days | 5% |
| Maehe | 10/10 | 3174 days | 5% |
| Kim Rasun | 7/10 | 3174 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3175 days | 5% |
| A Schultz | 8/10 | 3177 days | 4% |
| Heidi et Mat | 10/10 | 3177 days | 5% |
| Nico Neubauer | 9/10 | 3178 days | 5% |
| Gesche | 8/10 | 3181 days | 4% |
| Radim Halasz | 10/10 | 3183 days | 5% |
| Helen Hazelwood | 9/10 | 3183 days | 4% |
| Katerina Vobecka | 10/10 | 3183 days | 5% |
| Clotilde Graziani | 8/10 | 3185 days | 4% |
| Alexandre Roche | 8/10 | 3185 days | 4% |
| Diane Toupaine | 9/10 | 3185 days | 4% |
| Paul and Astrid | 8/10 | 3200 days | 4% |
| Benoit Leclerc | 7/10 | 3203 days | 4% |
| Maike Santelmann | 8/10 | 3206 days | 4% |
| David Tholander | 5/10 | 3207 days | 3% |
| Oliver Schatz | 9/10 | 3208 days | 4% |
| Yaiv Cohen | 4/10 | 3209 days | 3% |
| ks ks | 9/10 | 3214 days | 4% |
| Felicity Fay | 10/10 | 3216 days | 4% |
| Anna Scholten | 7/10 | 3217 days | 4% |
| Leanna Wyer | 8/10 | 3224 days | 4% |
| Tabea | 10/10 | 3229 days | 4% |
| Wayne Brew | 9/10 | 3238 days | 4% |
| Josephine | 7/10 | 3243 days | 4% |
| Laura Sturm | 8/10 | 3272 days | 4% |
| Corrie Medinea | 8/10 | 3272 days | 4% |
| Ahmed Mohsen Aly | 9/10 | 3308 days | 4% |
| Bob Fontaine | 8/10 | 3357 days | 4% |
| Sona | 4/10 | 3562 days | 2% |
| Finn and Melanie Lorbeer | 8/10 | 3575 days | 3% |
| Helen Parsons | 9/10 | 3578 days | 3% |
| Roeland Driessen | 5/10 | 3612 days | 2% |
| Kilian Vos | 2/10 | 3629 days | 1% |
| Richard | 6/10 | 3797 days | 2% |
| Brian Lexmond | 9/10 | 3891 days | 2% |
| Manuel Bleiker | 5/10 | 3897 days | 1% |
| Laure Cops | 7/10 | 3903 days | 2% |
| Nissen | 7/10 | 3917 days | 2% |
| Jonas Foerch | 5/10 | 3919 days | 1% |
| Maria Camen Santos Lopez | 6/10 | 3920 days | 1% |
| Helen McKevitt | 7/10 | 3925 days | 2% |
| Andrew Magill | 8/10 | 3925 days | 2% |
| Libby | 9/10 | 3940 days | 2% |
| Ene Pold | 5/10 | 3941 days | 1% |
| Kiernan Matthew | 9/10 | 3946 days | 2% |
| Becky Davis | 9/10 | 3946 days | 2% |
| Lionel | 6/10 | 3951 days | 1% |
| Carina Borho | 10/10 | 3953 days | 2% |
| Markus Spitzmueller | 7/10 | 3954 days | 1% |
| S B | 8/10 | 3960 days | 2% |
| M K | 8/10 | 3960 days | 2% |
| Simone Pickert | 8/10 | 3976 days | 1% |
| Steve Warren | 9/10 | 4070 days | 1% |
| Steve Maona | 10/10 | 4277 days | 0% |
| Toomas Viilus | 6/10 | 4280 days | 0% |
| Maarja | 5/10 | 4280 days | 0% |
| James Young | 8/10 | 4286 days | 0% |
| Raquel | 9/10 | 4291 days | 0% |
| Michael Nolan | 10/10 | 4312 days | 0% |
| Hanneke P | 8/10 | 4343 days | 0% |
| Margaret and Derek McNeil | 10/10 | 4359 days | 0% |
| John | 7/10 | 4367 days | 0% |
| roos wubben | 7/10 | 4390 days | 2% |
| Robin Sable | 10/10 | 4630 days | 2% |
| Lucy Duffy | 10/10 | 4652 days | 2% |
| Wright | 10/10 | 4653 days | 2% |
| Robert | 8/10 | 4655 days | 2% |
| Matt Kelley | 8/10 | 4658 days | 2% |
| Nico Schoots | 7/10 | 4660 days | 2% |
| Aridne Giraud | 9/10 | 4661 days | 2% |
| Judith Fowler | 8/10 | 4664 days | 2% |
| Nico Welagen | 8/10 | 4664 days | 2% |
| Peter Aertssen | 8/10 | 4664 days | 2% |
| Jonathan Philp | 8/10 | 4670 days | 2% |
| John Hughes | 9/10 | 4670 days | 2% |
| Volker Neumeyer | 8/10 | 4673 days | 2% |
| Rowena and Ian Lanyon | 8/10 | 4673 days | 2% |
| Rainer Renntzsch | 8/10 | 4676 days | 2% |
| CMJ | 8/10 | 4709 days | 2% |
| Christoph | 8/10 | 4749 days | 2% |
| Matthias | 8/10 | 4755 days | 2% |
| Melanie Wood | 7/10 | 4756 days | 2% |
| Jon_and_Family | 9/10 | 4984 days | 2% |
| Becky Edney | 9/10 | 4989 days | 2% |
| Gordon Agent | 10/10 | 4992 days | 2% |
| Hanggi | 9/10 | 4995 days | 2% |
| Sebastian Wiesinger | 9/10 | 4995 days | 2% |
| Daniel Kriecht | 8/10 | 4998 days | 2% |
| Malcolm McLean | 8/10 | 5005 days | 2% |
| Victoria Boolsen | 10/10 | 5007 days | 2% |
| Marilyn Buboltz | 9/10 | 5007 days | 2% |
| Eddie Stevens | 9/10 | 5009 days | 2% |
| Stephen Shearer | 10/10 | 5012 days | 2% |
| Ini & Cees | 8/10 | 5017 days | 2% |
| David Heads | 9/10 | 5030 days | 2% |
| Jues Lueg | 9/10 | 5030 days | 2% |
| Jol Balder | 9/10 | 5031 days | 2% |
| Ruben and Jetske | 6/10 | 5033 days | 2% |
| Webster | 10/10 | 5036 days | 2% |
| John Fry | 9/10 | 5038 days | 2% |
| Bruce & Bonnie Childs | 8/10 | 5042 days | 2% |
| dollimyxture | 10/10 | 5074 days | 2% |
| antrobdozer | 10/10 | 5227 days | 2% |
| penz | 10/10 | 5258 days | 2% |
| Versteeg | 9/10 | 5301 days | 2% |
| Pete & Chris | 10/10 | 5305 days | 2% |
| Phineas Smith-Fox | 10/10 | 5316 days | 2% |
| Bowness | 9/10 | 5367 days | 2% |
| OMPA | 10/10 | 5368 days | 2% |
| Jvjm Family | 8/10 | 5368 days | 2% |
| Hilary and Chris Ayton | 9/10 | 5368 days | 2% |
| Rob & Anne | 9/10 | 5373 days | 2% |
| Rod C | 10/10 | 5378 days | 2% |
| Kaddi & Grego | 7/10 | 5381 days | 2% |
| Yssel de Schepper | 8/10 | 5386 days | 2% |
| Janny Meerdinnk Veldboow | 8/10 | 5386 days | 2% |
| Jan Kuenzel | 10/10 | 5386 days | 2% |
| Bert Tonwen | 8/10 | 5389 days | 2% |
| Jobbs | 7/10 | 5389 days | 2% |
| Rolf X | 8/10 | 5390 days | 2% |
| Joanne Clarke | 9/10 | 5402 days | 2% |
| kararina Kosten | 10/10 | 5402 days | 2% |
| Annie | 8/10 | 5402 days | 2% |
| Fam Schuijers | 8/10 | 5403 days | 2% |
| Erik Hummelmose | 9/10 | 5404 days | 2% |
| Terry Phillips | 7/10 | 5405 days | 2% |
| Inga | 10/10 | 5406 days | 2% |
| Sandra B | 10/10 | 5407 days | 2% |
| Christiane Lindenberg | 10/10 | 5417 days | 2% |
| Susi Schoetzler | 7/10 | 5428 days | 2% |
| niekv | 9/10 | 5455 days | 2% |
| carsteng | 8/10 | 5464 days | 2% |
| Wolfgang Dittrich | 10/10 | 5480 days | 2% |
| Alexis De Wilde | 9/10 | 5480 days | 2% |
| Chris Bulman | 10/10 | 5481 days | 2% |
| Marcel Schleinkcfer | 8/10 | 5482 days | 2% |
| richards1 | 9/10 | 5595 days | 2% |
| TillE412 | 10/10 | 5698 days | 2% |
| AndyEngland | 8/10 | 5702 days | 2% |
| Ger | 9/10 | 5712 days | 2% |
| ginekek | 10/10 | 5714 days | 2% |
| davidne | 9/10 | 5714 days | 2% |
| Hans | 8/10 | 5731 days | 2% |
| Andy Baker | 10/10 | 5734 days | 2% |
| Johannes & Jopke Fokkema | 8/10 | 5734 days | 2% |
| Bronwyn | 7/10 | 5758 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
4.50% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.