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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.05%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 251 days 100%
Mike Fricker 10/10 616 days 81%
Kumar 10/10 1771 days 5%
Richard Clapton 9/10 2321 days 4%
Mike Fricker 10/10 2625 days 4%
Melinda Pyke 10/10 2655 days 3%
Katrina 7/10 2928 days 3%
Romy de Boer 9/10 2954 days 3%
Jan Christoph 10/10 2956 days 3%
Shan 9/10 2958 days 3%
Hannibal Winther 9/10 2964 days 3%
Y Atkinson 10/10 3207 days 2%
Fredrik Lundberg 10/10 3215 days 2%
Michelle Ryan 7/10 3219 days 2%
Jocelyn Booy 10/10 3235 days 2%
Myriam Ackermann 9/10 3237 days 2%
Kevin Schlaarz 10/10 3241 days 2%
Leif Marienlund 9/10 3247 days 2%
Danielle 9/10 3252 days 2%
Emma Millett 8/10 3254 days 2%
Marjolen Klomphaler 8/10 3256 days 2%
Cornelia Timm 9/10 3256 days 2%
Filipe Santos 7/10 3283 days 2%
Marc Sanivan 8/10 3285 days 2%
Manu Liberta 10/10 3292 days 2%
Theresa Slaghekke 9/10 3295 days 2%
Patrick 9/10 3295 days 2%
Lieke vol Velde 7/10 3296 days 2%
Olde Vogel 7/10 3296 days 2%
Anouk Goemans 8/10 3298 days 2%
Alicia Speisekorn-Gil 9/10 3299 days 2%
Yee How 9/10 3300 days 2%
Joanne Woo 10/10 3300 days 2%
Anthony Terry 9/10 3301 days 2%
Susanne 8/10 3301 days 2%
Nicole Joersen 9/10 3302 days 2%
Matthus Groem 7/10 3302 days 2%
Jannika Cao 8/10 3305 days 2%
Pierre Landenne 10/10 3305 days 2%
Maarten 6/10 3305 days 2%
Luke 8/10 3308 days 2%
Sherrie Fox 7/10 3308 days 2%
Caroline Coudray 10/10 3309 days 2%
Cyril 8/10 3309 days 2%
Ramon Corbett 8/10 3318 days 2%
Pedro Cordeiru 9/10 3321 days 2%
Kirsty Smith 10/10 3325 days 2%
victor diego 9/10 3326 days 2%
Xavier 8/10 3328 days 2%
Viki Kent 10/10 3329 days 2%
Ross D 10/10 3329 days 2%
Bobbie Jones 8/10 3331 days 2%
Lea Celerier 10/10 3334 days 2%
Hazel Norman 10/10 3334 days 2%
Diego Casanova 9/10 3334 days 2%
Timothy Delaney 9/10 3498 days 2%
Jorg Muller 6/10 3536 days 1%
Wolfgang Ellenrieder 9/10 3543 days 2%
Jeremy Billy 9/10 3543 days 2%
Jean-Pierre Guillon 10/10 3543 days 2%
Matthiew Rey 5/10 3547 days 1%
Rebecca Grant 9/10 3551 days 2%
Jeff Barth 8/10 3551 days 2%
Constantin Goldberg 5/10 3551 days 1%
Gesa 5/10 3555 days 1%
Alvaro Rodriguez 8/10 3555 days 2%
Kirsten Helsgaun 9/10 3556 days 2%
Navina 9/10 3558 days 2%
Jael Disanto 10/10 3558 days 2%
Nico Neubauer 7/10 3559 days 2%
Bob Treitman 9/10 3560 days 2%
Helena 6/10 3561 days 1%
Lærke Hagelskjær 10/10 3561 days 2%
Clotilde Graziani 8/10 3566 days 2%
Rieke 10/10 3567 days 2%
Stephan Ophelders 7/10 3568 days 2%
S Black 10/10 3568 days 2%
Gae Saevane 7/10 3569 days 2%
Steve Barnwell 8/10 3569 days 2%
Kathi 10/10 3577 days 2%
Sandra 9/10 3579 days 2%
Lothen 10/10 3580 days 2%
Paul and Astrid 9/10 3581 days 2%
Chris 8/10 3587 days 2%
Pernilla Therkildsen 10/10 3593 days 2%
Karina Therkildsen 10/10 3593 days 2%
Felicity Fay 9/10 3597 days 2%
Dylan Scott 7/10 3602 days 1%
Audrey and Max 9/10 3611 days 2%
Brandon Patton 10/10 3611 days 2%
Ian Hortop 10/10 3613 days 2%
Matthew Hallowell 9/10 3615 days 2%
Wirth Pascal 4/10 3617 days 1%
Stefanie Giese 7/10 3618 days 1%
Stephan 9/10 3640 days 1%
Martin Bakker 9/10 3647 days 1%
Kelsey Austin 7/10 3649 days 1%
Ronja and Lena 10/10 3652 days 1%
Falko 9/10 3663 days 1%
Judy Rafferty 10/10 3686 days 1%
Ahmed Mohsen Aly 7/10 3689 days 1%
Dianne van der Wal 8/10 3796 days 1%
Sofie Jebsen 10/10 3924 days 1%
Vanessa 4/10 3925 days 1%
Ken 8/10 3925 days 1%
Jennifer Lerchbacher 9/10 3950 days 1%
Jurgen Moors 5/10 3953 days 1%
Finn and Melanie Lorbeer 10/10 3956 days 1%
David McIntosh 7/10 3970 days 1%
Manuela Opprecht 10/10 3974 days 1%
Andy Jobst 10/10 4025 days 1%
techno69 9/10 4085 days 1%
Moley 10/10 4147 days 0%
Richard 9/10 4178 days 0%
Anna Grafenstein 7/10 4265 days 0%
Nikolas Gut 10/10 4267 days 0%
Michele 10/10 4269 days 0%
Jacques Revel 9/10 4270 days 0%
Charlotte 8/10 4271 days 0%
Julien Joubert-Gaillard 8/10 4272 days 0%
Claudia Hillebrand 10/10 4273 days 0%
Julian Kuemme 9/10 4275 days 0%
Andrea Sole 6/10 4275 days 0%
Patricia Erni 10/10 4278 days 0%
Robert Erni 10/10 4278 days 0%
Manuel Bleiker 10/10 4278 days 0%
Marie Toulemonde 9/10 4279 days 0%
Mark 9/10 4282 days 0%
Stefan Glock 9/10 4283 days 0%
Laure Cops 8/10 4284 days 0%
Svenja Trubenbach 9/10 4284 days 0%
Helene Andersen 10/10 4295 days 0%
Tomas Shairi 8/10 4296 days 0%
Charlotte Casey 6/10 4296 days 0%
Vanessa 7/10 4297 days 0%
Jonas Hessel 10/10 4297 days 0%
Oliver Blackmore 9/10 4299 days 0%
Austin Johns 9/10 4302 days 0%
Sarah Christman 9/10 4302 days 0%
Stina Hultberg 10/10 4304 days 0%
Alexander Zimmer 9/10 4305 days 0%
Bex Hyland 10/10 4309 days 0%
Ann-Kathrin Wacker 9/10 4311 days 0%
Lena Wacker 8/10 4311 days 0%
Laura Metz 10/10 4313 days 0%
Hubertus Thost 10/10 4313 days 0%
Mirjam Betschart 10/10 4314 days 0%
Julie Robinson 4/10 4315 days 0%
Marion Busch 9/10 4315 days 0%
Glyn and Karen Farlow 10/10 4316 days 0%
Manuela Michelbach 8/10 4317 days 0%
Marius Hoffmann 9/10 4317 days 0%
Libby 9/10 4321 days 0%
Xavier 9/10 4321 days 0%
Luca Maria Willensrock 7/10 4322 days 0%
Sybille Willenbrock 10/10 4322 days 0%
Colin Billington 10/10 4322 days 0%
Ene Pold 10/10 4322 days 0%
Alex Sheldon 8/10 4325 days 0%
Bjoern 10/10 4327 days 0%
Viola 8/10 4327 days 0%
Lisbeth Sorum 7/10 4335 days 0%
Cameron Tarbotton 6/10 4335 days 0%
Andrea Hiemer 10/10 4335 days 0%
Angela Neville 10/10 4336 days 0%
Richard van den Bosch 6/10 4344 days 0%
Ina Daubenbuechel 10/10 4344 days 0%
Uta Dingebauer 9/10 4344 days 0%
Maya Bakker-deDreu 9/10 4349 days 0%
Stuart Wilson 10/10 4355 days 0%
Marine 10/10 4356 days 0%
Pioter Jurkowski 10/10 4359 days 0%
Emeline Dupre 10/10 4360 days 0%
Elizabeth 7/10 4361 days 0%
Jesse Farrell 8/10 4368 days 0%
Kim Maertens 9/10 4369 days 0%
Ariadna & Omer 6/10 4390 days 1%
Steve Warren 9/10 4451 days 1%
Azteca 10/10 4543 days 1%
hendrik king 9/10 4573 days 1%
Elizabeth Stenhouse 6/10 4634 days 1%
Christian Schumacher 10/10 4644 days 1%
Andreas Jarvel 7/10 4648 days 1%
Trine Ellegaard 7/10 4648 days 1%
Marla Fogh 7/10 4648 days 1%
Pete Wilson 9/10 4651 days 1%
Stientje van den Heuvel 8/10 4651 days 1%
Jiri van Straelper 9/10 4652 days 1%
Lea Scheuvens 9/10 4655 days 1%
Luise Fuchs 10/10 4655 days 1%
Anja S 9/10 4656 days 1%
Marcel 9/10 4658 days 1%
Wendy Hawkins 8/10 4660 days 1%
Roger Hawkins 9/10 4660 days 1%
Helen Dean 8/10 4665 days 1%
Lorna and Seb 10/10 4668 days 1%
Fernando Martin 8/10 4672 days 1%
Stefan AuRich 8/10 4673 days 1%
Jim 8/10 4676 days 1%
Enna Keet 8/10 4677 days 1%
Wendy Ward 10/10 4681 days 1%
Willem de Jong 10/10 4686 days 1%
John and Chris Creese 10/10 4688 days 1%
Sebastian and Peter Beate 10/10 4688 days 1%
Michal Maly 9/10 4691 days 1%
Hanneke P 9/10 4724 days 1%
Liam Day 9/10 4741 days 1%
M Booty 10/10 4742 days 1%
Andrea Wollmann 9/10 4742 days 1%
Jan 9/10 4743 days 1%
Lydia Holleman 8/10 4746 days 1%
Urs Kloter 9/10 4746 days 1%
Annie 10/10 4748 days 1%
John 10/10 4748 days 1%
Frans Derks 8/10 4748 days 1%
Abby Rushmer 8/10 4754 days 1%
Dio 8/10 4757 days 1%
Innes Martin 6/10 4759 days 1%
Auger 10/10 4762 days 1%
Auger 10/10 4762 days 1%
Alex Laidlaw 10/10 4762 days 1%
Oliver Kalmbach 9/10 4764 days 1%
Steve and Therese Dunne 8/10 4767 days 1%
Meryem Buchwitz 9/10 4768 days 1%
ORfam 8/10 4785 days 1%
Loesje 8/10 4846 days 1%
Travelgirl1274 10/10 4908 days 1%
Stuart Arrol 10/10 4995 days 1%
Green UK 9/10 5011 days 1%
Sally Gordie 10/10 5017 days 1%
Evelyn Mackie 10/10 5023 days 1%
Matthias Angela 9/10 5024 days 1%
M Robinson 10/10 5026 days 1%
Stephanie Spurr 8/10 5026 days 1%
J Jmal 10/10 5026 days 1%
Roy Barton 9/10 5027 days 1%
Tinne Cis 6/10 5027 days 1%
Fritschi 10/10 5032 days 1%
Lucy Duffy 10/10 5033 days 1%
Daniel Patricia 9/10 5033 days 1%
Fries 10/10 5039 days 1%
Rick Moth 9/10 5039 days 1%
Ian Bailey 10/10 5039 days 1%
Howell Davies 9/10 5039 days 1%
Baas 8/10 5039 days 1%
Gillian Rowe 10/10 5040 days 1%
Josef 9/10 5040 days 1%
Michael & Janet 9/10 5040 days 1%
Stam 8/10 5041 days 1%
Dieter Mangold 8/10 5042 days 1%
Eric Lombaard 10/10 5042 days 1%
Beat Kindler 9/10 5042 days 1%
Sabine & Stefan 10/10 5043 days 1%
Tadej Ferjan 9/10 5044 days 1%
Simon Fry 7/10 5044 days 1%
Cindy & Glen Kerunsky 10/10 5046 days 1%
Rainer Schnell 10/10 5051 days 1%
Steve Goodyear 8/10 5051 days 1%
Paul & Michelle Harmer 9/10 5052 days 1%
Clemens 8/10 5052 days 1%
Brian Frost 10/10 5053 days 1%
Marco Scheiber 9/10 5053 days 1%
Rocco Christian 8/10 5053 days 1%
Louis Smit 8/10 5054 days 1%
Jessica Lane 3/10 5056 days 1%
Carel 9/10 5056 days 1%
Tom Connis 10/10 5058 days 1%
Barrie Corless 8/10 5058 days 1%
pauls1892 10/10 5059 days 1%
Dean 8/10 5105 days 1%
Steve & Maggie 9/10 5122 days 1%
Dirk Faupel 9/10 5125 days 1%
Dirk Faupel 9/10 5125 days 1%
deJong 8/10 5125 days 1%
Ross Cooke 10/10 5128 days 1%
Gerard Crothers 10/10 5128 days 1%
Moniek Roelots 9/10 5128 days 1%
Sebastian 9/10 5130 days 1%
Christoph 10/10 5130 days 1%
Josh 9/10 5133 days 1%
Ray Coombe 10/10 5133 days 1%
Powerfamily 10/10 5274 days 1%
G Tulloch 9/10 5359 days 1%
Stephen Hunt 4/10 5361 days 1%
raceytracey 10/10 5365 days 1%
AJ van Pelt 10/10 5373 days 1%
Prideaux 10/10 5375 days 1%
John & Lorraine 8/10 5375 days 1%
Stefan Schmitz 8/10 5378 days 1%
Mr & Mrs Palmer 9/10 5382 days 1%
Oppenoorth 9/10 5384 days 1%
bryfrance 10/10 5386 days 1%
Steve & Pearl Baker 10/10 5386 days 1%
Jim & Rebecca 10/10 5388 days 1%
Tricia Goggin 9/10 5388 days 1%
Juerg & Denise Zuesli 10/10 5389 days 1%
K Dahmer 10/10 5389 days 1%
Chris & Anne Pearson 10/10 5390 days 1%
Gerstmann 10/10 5390 days 1%
Stephen Shearer 10/10 5393 days 1%
Zuur 9/10 5393 days 1%
Kai Eppink 8/10 5394 days 1%
Martin 10/10 5394 days 1%
Julia 10/10 5394 days 1%
Elise van Haastert 8/10 5395 days 1%
katjarege 9/10 5396 days 1%
Iko 9/10 5396 days 1%
Zenager 10/10 5397 days 1%
Ini & Cees 8/10 5398 days 1%
Kasten 10/10 5398 days 1%
Manu & Gabi 10/10 5401 days 1%
Rachel Gerrand 7/10 5401 days 1%
Chris Darlington 9/10 5404 days 1%
Thomas Reidinger 9/10 5410 days 1%
David Heads 8/10 5411 days 1%
Jennie McIver 6/10 5411 days 1%
Bahner 10/10 5412 days 1%
Marieke and Bert-Jan 9/10 5412 days 1%
Andy Martin 10/10 5413 days 1%
Nick Secker 8/10 5414 days 1%
Robert Cox 10/10 5415 days 1%
Ross Hughes 8/10 5415 days 1%
Glenn 10/10 5415 days 1%
Mike and Alice Powner 9/10 5415 days 1%
Julia 9/10 5416 days 1%
Webster 10/10 5417 days 1%
Dan Aldridge 8/10 5417 days 1%
Barbara 10/10 5417 days 1%
Robert Haidt 8/10 5417 days 1%
Gordon Daniels 8/10 5419 days 1%
Jane Hancock 8/10 5419 days 1%
Kay and Colin Yendole 10/10 5420 days 1%
Wijnhoven 10/10 5421 days 1%
Emma Wilkinson 9/10 5423 days 1%
Bruce & Bonnie Childs 8/10 5423 days 1%
Doris Neuber 10/10 5423 days 1%
Grada Anderson 10/10 5424 days 1%
Christian Foerster 10/10 5424 days 1%
Rissa W 10/10 5424 days 1%
dollimyxture 10/10 5455 days 1%
antrobdozer 10/10 5608 days 1%
Peter Aerborg 9/10 5697 days 1%
Phineas Smith-Fox 10/10 5697 days 1%
BelindaT 10/10 5708 days 1%
nuwee 9/10 5730 days 1%
saraswitzer 10/10 5730 days 1%
Quin 9/10 5730 days 1%
Don & Geraldine 9/10 5736 days 1%
Corine van Been 7/10 5743 days 1%
Kevin F 10/10 5743 days 1%
Brigitta Reil 9/10 5745 days 1%
Russ Turner 8/10 5747 days 1%
Keita-Karen Buchanan 10/10 5747 days 1%
Bowness 9/10 5748 days 1%
Margie Sammons 10/10 5749 days 1%
Jvjm Family 9/10 5749 days 1%
Ingrid Zell 8/10 5752 days 1%
Tom Bos 8/10 5756 days 1%
P.C Kool 9/10 5756 days 1%
Ian Watson 10/10 5762 days 1%
Main 10/10 5762 days 1%
Giaque 9/10 5767 days 1%
Yssel de Schepper 8/10 5767 days 1%
Claudia 10/10 5768 days 1%
Sheila Morgan 10/10 5770 days 1%
Harm Kraai 10/10 5770 days 1%
Marsden 10/10 5770 days 1%
Robertson 9/10 5771 days 1%
Wilbert Germ 10/10 5774 days 1%
Sue 10/10 5774 days 1%
Ronny 9/10 5775 days 1%
David Valentine 9/10 5783 days 1%
Birgit Haver 10/10 5783 days 1%
Ake Erlandsson 10/10 5785 days 1%
Nadine Schaee 10/10 5786 days 1%
Terry Phillips 8/10 5786 days 1%
Jeremy & Sarah Rind 10/10 5788 days 1%
Kevin and Teresa 8/10 5789 days 1%
S Luis Van Oler 9/10 5794 days 1%
Jess Mill 10/10 5795 days 1%
Samantha Piekuta 8/10 5798 days 1%
Annemiek and Rianne 10/10 5802 days 1%
John J 9/10 5803 days 1%
E.M. Prideaux 9/10 5803 days 1%
Stevens Frans 7/10 5806 days 1%
Bartlett nz 10/10 5806 days 1%
Sally Hall 8/10 5809 days 1%
Susi Schoetzler 8/10 5809 days 1%
Chung Family 10/10 5809 days 1%
marcusba 9/10 5832 days 1%
sophiep 9/10 5835 days 1%
marylus 10/10 5835 days 1%
Mike 7/10 5835 days 1%
joannaw 9/10 5836 days 1%
niekv 9/10 5836 days 1%
Linda Coats 10/10 5836 days 1%
Lynn Maguire 10/10 5837 days 1%
catdonjaime 9/10 5844 days 1%
carsteng 9/10 5845 days 1%
Artur D 9/10 5853 days 1%
Melanie Bielefeld 10/10 5853 days 1%
Douglas Beresford 9/10 5853 days 1%
Wolfgang Dittrich 10/10 5861 days 1%
Terry J 7/10 5861 days 1%
Chris Bulman 10/10 5862 days 1%
Alan Riley 10/10 5863 days 1%
Kathrin Thomas 10/10 5863 days 1%
Peattie 10/10 5863 days 1%
Shane and Kate Wilkinson 10/10 5873 days 1%
chessum 9/10 5881 days 1%
Anna 8/10 5881 days 1%
Evan 9/10 5912 days 1%
Suzanne 10/10 5912 days 1%
Debs NZ 10/10 5912 days 1%
bondd 9/10 5960 days 1%
brianp 10/10 5967 days 1%
andriesk 8/10 5977 days 1%
steph_m 8/10 6065 days 1%
Amy_B 3/10 6079 days 1%
TillE412 10/10 6079 days 1%
MiepS 8/10 6083 days 1%
SSheil 10/10 6083 days 1%
DirkGermany 10/10 6090 days 1%
ginekek 10/10 6095 days 1%
rosil 7/10 6095 days 1%
DC Melbourne 9/10 6098 days 1%
Martina Bumiller 7/10 6100 days 1%
Barry Treve 10/10 6102 days 1%
JanetM 10/10 6107 days 1%
JanW 7/10 6107 days 1%
Rissmann 10/10 6111 days 1%
Benzedi 10/10 6113 days 1%
BrunoG 7/10 6113 days 1%
Barry Smith 7/10 6115 days 1%
Johannes & Jopke Fokkema 8/10 6115 days 1%
Francesca Sabat 10/10 6117 days 1%
Steve 9/10 6129 days 1%
winter_uk 10/10 6138 days 1%
Bronwyn 9/10 6139 days 1%
purplekat99 10/10 6216 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.74% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.