Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.60%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 235 days 100%
Kumar 10/10 1390 days 16%
Richard Clapton 9/10 1939 days 5%
Mike Fricker 10/10 2244 days 4%
Melinda Pyke 10/10 2273 days 4%
Katrina 7/10 2547 days 3%
Romy de Boer 9/10 2573 days 4%
Jan Christoph 10/10 2575 days 4%
Shan 9/10 2577 days 4%
Hannibal Winther 9/10 2583 days 4%
Y Atkinson 10/10 2826 days 3%
Fredrik Lundberg 10/10 2834 days 3%
Michelle Ryan 7/10 2838 days 3%
Jocelyn Booy 10/10 2854 days 3%
Myriam Ackermann 9/10 2856 days 3%
Kevin Schlaarz 10/10 2860 days 3%
Leif Marienlund 9/10 2866 days 3%
Danielle 9/10 2871 days 3%
Emma Millett 8/10 2873 days 3%
Marjolen Klomphaler 8/10 2875 days 3%
Cornelia Timm 9/10 2875 days 3%
Filipe Santos 7/10 2902 days 3%
Marc Sanivan 8/10 2904 days 3%
Manu Liberta 10/10 2911 days 3%
Theresa Slaghekke 9/10 2914 days 3%
Patrick 9/10 2914 days 3%
Lieke vol Velde 7/10 2915 days 3%
Olde Vogel 7/10 2915 days 3%
Anouk Goemans 8/10 2917 days 3%
Alicia Speisekorn-Gil 9/10 2918 days 3%
Yee How 9/10 2919 days 3%
Joanne Woo 10/10 2919 days 3%
Anthony Terry 9/10 2920 days 3%
Susanne 8/10 2920 days 3%
Nicole Joersen 9/10 2921 days 3%
Matthus Groem 7/10 2921 days 3%
Jannika Cao 8/10 2924 days 3%
Pierre Landenne 10/10 2924 days 3%
Maarten 6/10 2924 days 3%
Luke 8/10 2927 days 3%
Sherrie Fox 7/10 2927 days 3%
Caroline Coudray 10/10 2928 days 3%
Cyril 8/10 2928 days 3%
Ramon Corbett 8/10 2937 days 3%
Pedro Cordeiru 9/10 2940 days 3%
Kirsty Smith 10/10 2944 days 3%
victor diego 9/10 2945 days 3%
Xavier 8/10 2947 days 3%
Viki Kent 10/10 2948 days 3%
Ross D 10/10 2948 days 3%
Bobbie Jones 8/10 2950 days 3%
Lea Celerier 10/10 2953 days 3%
Hazel Norman 10/10 2953 days 3%
Diego Casanova 9/10 2953 days 3%
Timothy Delaney 9/10 3116 days 3%
Jorg Muller 6/10 3155 days 2%
Wolfgang Ellenrieder 9/10 3162 days 2%
Jeremy Billy 9/10 3162 days 2%
Jean-Pierre Guillon 10/10 3162 days 2%
Matthiew Rey 5/10 3166 days 2%
Rebecca Grant 9/10 3170 days 2%
Jeff Barth 8/10 3170 days 2%
Constantin Goldberg 5/10 3170 days 2%
Gesa 5/10 3174 days 2%
Alvaro Rodriguez 8/10 3174 days 2%
Kirsten Helsgaun 9/10 3175 days 2%
Navina 9/10 3177 days 2%
Jael Disanto 10/10 3177 days 2%
Nico Neubauer 7/10 3178 days 2%
Bob Treitman 9/10 3179 days 2%
Helena 6/10 3180 days 2%
Lærke Hagelskjær 10/10 3180 days 2%
Clotilde Graziani 8/10 3185 days 2%
Rieke 10/10 3186 days 2%
Stephan Ophelders 7/10 3187 days 2%
S Black 10/10 3187 days 2%
Gae Saevane 7/10 3188 days 2%
Steve Barnwell 8/10 3188 days 2%
Kathi 10/10 3196 days 2%
Sandra 9/10 3198 days 2%
Lothen 10/10 3199 days 2%
Paul and Astrid 9/10 3200 days 2%
Chris 8/10 3206 days 2%
Pernilla Therkildsen 10/10 3212 days 2%
Karina Therkildsen 10/10 3212 days 2%
Felicity Fay 9/10 3216 days 2%
Dylan Scott 7/10 3221 days 2%
Audrey and Max 9/10 3230 days 2%
Brandon Patton 10/10 3230 days 2%
Ian Hortop 10/10 3232 days 2%
Matthew Hallowell 9/10 3234 days 2%
Wirth Pascal 4/10 3236 days 2%
Stefanie Giese 7/10 3237 days 2%
Stephan 9/10 3259 days 2%
Martin Bakker 9/10 3266 days 2%
Kelsey Austin 7/10 3268 days 2%
Ronja and Lena 10/10 3271 days 2%
Falko 9/10 3282 days 2%
Judy Rafferty 10/10 3305 days 2%
Ahmed Mohsen Aly 7/10 3308 days 2%
Dianne van der Wal 8/10 3414 days 2%
Sofie Jebsen 10/10 3543 days 2%
Vanessa 4/10 3544 days 1%
Ken 8/10 3544 days 2%
Jennifer Lerchbacher 9/10 3569 days 2%
Jurgen Moors 5/10 3572 days 1%
Finn and Melanie Lorbeer 10/10 3575 days 2%
David McIntosh 7/10 3589 days 1%
Manuela Opprecht 10/10 3593 days 2%
Andy Jobst 10/10 3644 days 1%
techno69 9/10 3704 days 1%
Moley 10/10 3765 days 1%
Richard 9/10 3796 days 1%
Anna Grafenstein 7/10 3884 days 1%
Nikolas Gut 10/10 3886 days 1%
Michele 10/10 3888 days 1%
Jacques Revel 9/10 3889 days 1%
Charlotte 8/10 3890 days 1%
Julien Joubert-Gaillard 8/10 3891 days 1%
Claudia Hillebrand 10/10 3892 days 1%
Julian Kuemme 9/10 3894 days 1%
Andrea Sole 6/10 3894 days 1%
Patricia Erni 10/10 3897 days 1%
Robert Erni 10/10 3897 days 1%
Manuel Bleiker 10/10 3897 days 1%
Marie Toulemonde 9/10 3898 days 1%
Mark 9/10 3901 days 1%
Stefan Glock 9/10 3902 days 1%
Laure Cops 8/10 3903 days 1%
Svenja Trubenbach 9/10 3903 days 1%
Helene Andersen 10/10 3914 days 1%
Tomas Shairi 8/10 3915 days 1%
Charlotte Casey 6/10 3915 days 1%
Vanessa 7/10 3916 days 1%
Jonas Hessel 10/10 3916 days 1%
Oliver Blackmore 9/10 3918 days 1%
Austin Johns 9/10 3921 days 1%
Sarah Christman 9/10 3921 days 1%
Stina Hultberg 10/10 3923 days 1%
Alexander Zimmer 9/10 3924 days 1%
Bex Hyland 10/10 3928 days 1%
Ann-Kathrin Wacker 9/10 3930 days 1%
Lena Wacker 8/10 3930 days 1%
Laura Metz 10/10 3932 days 1%
Hubertus Thost 10/10 3932 days 1%
Mirjam Betschart 10/10 3933 days 1%
Julie Robinson 4/10 3934 days 1%
Marion Busch 9/10 3934 days 1%
Glyn and Karen Farlow 10/10 3935 days 1%
Manuela Michelbach 8/10 3936 days 1%
Marius Hoffmann 9/10 3936 days 1%
Libby 9/10 3940 days 1%
Xavier 9/10 3940 days 1%
Luca Maria Willensrock 7/10 3941 days 1%
Sybille Willenbrock 10/10 3941 days 1%
Colin Billington 10/10 3941 days 1%
Ene Pold 10/10 3941 days 1%
Alex Sheldon 8/10 3944 days 1%
Bjoern 10/10 3946 days 1%
Viola 8/10 3946 days 1%
Lisbeth Sorum 7/10 3954 days 1%
Cameron Tarbotton 6/10 3954 days 1%
Andrea Hiemer 10/10 3954 days 1%
Angela Neville 10/10 3955 days 1%
Richard van den Bosch 6/10 3963 days 1%
Ina Daubenbuechel 10/10 3963 days 1%
Uta Dingebauer 9/10 3963 days 1%
Maya Bakker-deDreu 9/10 3968 days 1%
Stuart Wilson 10/10 3974 days 1%
Marine 10/10 3975 days 1%
Pioter Jurkowski 10/10 3978 days 1%
Emeline Dupre 10/10 3979 days 1%
Elizabeth 7/10 3980 days 1%
Jesse Farrell 8/10 3987 days 1%
Kim Maertens 9/10 3988 days 1%
Ariadna & Omer 6/10 4009 days 1%
Steve Warren 9/10 4070 days 1%
Azteca 10/10 4161 days 0%
hendrik king 9/10 4191 days 0%
Elizabeth Stenhouse 6/10 4253 days 0%
Christian Schumacher 10/10 4263 days 0%
Andreas Jarvel 7/10 4267 days 0%
Trine Ellegaard 7/10 4267 days 0%
Marla Fogh 7/10 4267 days 0%
Pete Wilson 9/10 4270 days 0%
Stientje van den Heuvel 8/10 4270 days 0%
Jiri van Straelper 9/10 4271 days 0%
Lea Scheuvens 9/10 4274 days 0%
Luise Fuchs 10/10 4274 days 0%
Anja S 9/10 4275 days 0%
Marcel 9/10 4277 days 0%
Wendy Hawkins 8/10 4279 days 0%
Roger Hawkins 9/10 4279 days 0%
Helen Dean 8/10 4284 days 0%
Lorna and Seb 10/10 4287 days 0%
Fernando Martin 8/10 4291 days 0%
Stefan AuRich 8/10 4292 days 0%
Jim 8/10 4295 days 0%
Enna Keet 8/10 4296 days 0%
Wendy Ward 10/10 4300 days 0%
Willem de Jong 10/10 4305 days 0%
John and Chris Creese 10/10 4307 days 0%
Sebastian and Peter Beate 10/10 4307 days 0%
Michal Maly 9/10 4310 days 0%
Hanneke P 9/10 4343 days 0%
Liam Day 9/10 4360 days 0%
M Booty 10/10 4361 days 0%
Andrea Wollmann 9/10 4361 days 0%
Jan 9/10 4362 days 0%
Lydia Holleman 8/10 4365 days 0%
Urs Kloter 9/10 4365 days 0%
Annie 10/10 4367 days 0%
John 10/10 4367 days 0%
Frans Derks 8/10 4367 days 0%
Abby Rushmer 8/10 4373 days 0%
Dio 8/10 4376 days 0%
Innes Martin 6/10 4378 days 0%
Auger 10/10 4381 days 1%
Auger 10/10 4381 days 1%
Alex Laidlaw 10/10 4381 days 1%
Oliver Kalmbach 9/10 4383 days 1%
Steve and Therese Dunne 8/10 4386 days 1%
Meryem Buchwitz 9/10 4387 days 1%
ORfam 8/10 4404 days 1%
Loesje 8/10 4464 days 1%
Travelgirl1274 10/10 4526 days 1%
Stuart Arrol 10/10 4613 days 1%
Green UK 9/10 4630 days 1%
Sally Gordie 10/10 4636 days 1%
Evelyn Mackie 10/10 4642 days 1%
Matthias Angela 9/10 4643 days 1%
M Robinson 10/10 4645 days 1%
Stephanie Spurr 8/10 4645 days 1%
J Jmal 10/10 4645 days 1%
Roy Barton 9/10 4646 days 1%
Tinne Cis 6/10 4646 days 1%
Fritschi 10/10 4651 days 1%
Lucy Duffy 10/10 4652 days 1%
Daniel Patricia 9/10 4652 days 1%
Fries 10/10 4658 days 1%
Rick Moth 9/10 4658 days 1%
Ian Bailey 10/10 4658 days 1%
Howell Davies 9/10 4658 days 1%
Baas 8/10 4658 days 1%
Gillian Rowe 10/10 4659 days 1%
Josef 9/10 4659 days 1%
Michael & Janet 9/10 4659 days 1%
Stam 8/10 4660 days 1%
Dieter Mangold 8/10 4661 days 1%
Eric Lombaard 10/10 4661 days 1%
Beat Kindler 9/10 4661 days 1%
Sabine & Stefan 10/10 4662 days 1%
Tadej Ferjan 9/10 4663 days 1%
Simon Fry 7/10 4663 days 1%
Cindy & Glen Kerunsky 10/10 4665 days 1%
Rainer Schnell 10/10 4670 days 1%
Steve Goodyear 8/10 4670 days 1%
Paul & Michelle Harmer 9/10 4671 days 1%
Clemens 8/10 4671 days 1%
Brian Frost 10/10 4672 days 1%
Marco Scheiber 9/10 4672 days 1%
Rocco Christian 8/10 4672 days 1%
Louis Smit 8/10 4673 days 1%
Jessica Lane 3/10 4675 days 1%
Carel 9/10 4675 days 1%
Tom Connis 10/10 4677 days 1%
Barrie Corless 8/10 4677 days 1%
pauls1892 10/10 4678 days 1%
Dean 8/10 4724 days 1%
Steve & Maggie 9/10 4741 days 1%
Dirk Faupel 9/10 4744 days 1%
Dirk Faupel 9/10 4744 days 1%
deJong 8/10 4744 days 1%
Ross Cooke 10/10 4747 days 1%
Gerard Crothers 10/10 4747 days 1%
Moniek Roelots 9/10 4747 days 1%
Sebastian 9/10 4749 days 1%
Christoph 10/10 4749 days 1%
Josh 9/10 4752 days 1%
Ray Coombe 10/10 4752 days 1%
Powerfamily 10/10 4892 days 1%
G Tulloch 9/10 4977 days 1%
Stephen Hunt 4/10 4979 days 1%
raceytracey 10/10 4984 days 1%
AJ van Pelt 10/10 4992 days 1%
Prideaux 10/10 4994 days 1%
John & Lorraine 8/10 4994 days 1%
Stefan Schmitz 8/10 4997 days 1%
Mr & Mrs Palmer 9/10 5001 days 1%
Oppenoorth 9/10 5003 days 1%
bryfrance 10/10 5005 days 1%
Steve & Pearl Baker 10/10 5005 days 1%
Jim & Rebecca 10/10 5007 days 1%
Tricia Goggin 9/10 5007 days 1%
Juerg & Denise Zuesli 10/10 5008 days 1%
K Dahmer 10/10 5008 days 1%
Chris & Anne Pearson 10/10 5009 days 1%
Gerstmann 10/10 5009 days 1%
Stephen Shearer 10/10 5012 days 1%
Zuur 9/10 5012 days 1%
Kai Eppink 8/10 5013 days 1%
Martin 10/10 5013 days 1%
Julia 10/10 5013 days 1%
Elise van Haastert 8/10 5014 days 1%
katjarege 9/10 5015 days 1%
Iko 9/10 5015 days 1%
Zenager 10/10 5016 days 1%
Ini & Cees 8/10 5017 days 1%
Kasten 10/10 5017 days 1%
Manu & Gabi 10/10 5020 days 1%
Rachel Gerrand 7/10 5020 days 1%
Chris Darlington 9/10 5023 days 1%
Thomas Reidinger 9/10 5029 days 1%
David Heads 8/10 5030 days 1%
Jennie McIver 6/10 5030 days 1%
Bahner 10/10 5031 days 1%
Marieke and Bert-Jan 9/10 5031 days 1%
Andy Martin 10/10 5032 days 1%
Nick Secker 8/10 5033 days 1%
Robert Cox 10/10 5034 days 1%
Ross Hughes 8/10 5034 days 1%
Glenn 10/10 5034 days 1%
Mike and Alice Powner 9/10 5034 days 1%
Julia 9/10 5035 days 1%
Webster 10/10 5036 days 1%
Dan Aldridge 8/10 5036 days 1%
Barbara 10/10 5036 days 1%
Robert Haidt 8/10 5036 days 1%
Gordon Daniels 8/10 5038 days 1%
Jane Hancock 8/10 5038 days 1%
Kay and Colin Yendole 10/10 5039 days 1%
Wijnhoven 10/10 5040 days 1%
Emma Wilkinson 9/10 5042 days 1%
Bruce & Bonnie Childs 8/10 5042 days 1%
Doris Neuber 10/10 5042 days 1%
Grada Anderson 10/10 5043 days 1%
Christian Foerster 10/10 5043 days 1%
Rissa W 10/10 5043 days 1%
dollimyxture 10/10 5074 days 1%
antrobdozer 10/10 5226 days 1%
Peter Aerborg 9/10 5315 days 1%
Phineas Smith-Fox 10/10 5315 days 1%
BelindaT 10/10 5326 days 1%
nuwee 9/10 5349 days 1%
saraswitzer 10/10 5349 days 1%
Quin 9/10 5349 days 1%
Don & Geraldine 9/10 5355 days 1%
Corine van Been 7/10 5362 days 1%
Kevin F 10/10 5362 days 1%
Brigitta Reil 9/10 5364 days 1%
Russ Turner 8/10 5366 days 1%
Keita-Karen Buchanan 10/10 5366 days 1%
Bowness 9/10 5367 days 1%
Margie Sammons 10/10 5368 days 1%
Jvjm Family 9/10 5368 days 1%
Ingrid Zell 8/10 5371 days 1%
Tom Bos 8/10 5375 days 1%
P.C Kool 9/10 5375 days 1%
Ian Watson 10/10 5381 days 1%
Main 10/10 5381 days 1%
Giaque 9/10 5386 days 1%
Yssel de Schepper 8/10 5386 days 1%
Claudia 10/10 5387 days 1%
Sheila Morgan 10/10 5389 days 1%
Harm Kraai 10/10 5389 days 1%
Marsden 10/10 5389 days 1%
Robertson 9/10 5390 days 1%
Wilbert Germ 10/10 5393 days 1%
Sue 10/10 5393 days 1%
Ronny 9/10 5394 days 1%
David Valentine 9/10 5402 days 1%
Birgit Haver 10/10 5402 days 1%
Ake Erlandsson 10/10 5404 days 1%
Nadine Schaee 10/10 5405 days 1%
Terry Phillips 8/10 5405 days 1%
Jeremy & Sarah Rind 10/10 5407 days 1%
Kevin and Teresa 8/10 5408 days 1%
S Luis Van Oler 9/10 5413 days 1%
Jess Mill 10/10 5414 days 1%
Samantha Piekuta 8/10 5417 days 1%
Annemiek and Rianne 10/10 5421 days 1%
John J 9/10 5422 days 1%
E.M. Prideaux 9/10 5422 days 1%
Stevens Frans 7/10 5425 days 1%
Bartlett nz 10/10 5425 days 1%
Sally Hall 8/10 5428 days 1%
Susi Schoetzler 8/10 5428 days 1%
Chung Family 10/10 5428 days 1%
marcusba 9/10 5451 days 1%
sophiep 9/10 5454 days 1%
marylus 10/10 5454 days 1%
Mike 7/10 5454 days 1%
joannaw 9/10 5455 days 1%
niekv 9/10 5455 days 1%
Linda Coats 10/10 5455 days 1%
Lynn Maguire 10/10 5456 days 1%
catdonjaime 9/10 5463 days 1%
carsteng 9/10 5464 days 1%
Artur D 9/10 5472 days 1%
Melanie Bielefeld 10/10 5472 days 1%
Douglas Beresford 9/10 5472 days 1%
Wolfgang Dittrich 10/10 5480 days 1%
Terry J 7/10 5480 days 1%
Chris Bulman 10/10 5481 days 1%
Alan Riley 10/10 5482 days 1%
Kathrin Thomas 10/10 5482 days 1%
Peattie 10/10 5482 days 1%
Shane and Kate Wilkinson 10/10 5492 days 1%
chessum 9/10 5500 days 1%
Anna 8/10 5500 days 1%
Evan 9/10 5531 days 1%
Suzanne 10/10 5531 days 1%
Debs NZ 10/10 5531 days 1%
bondd 9/10 5578 days 1%
brianp 10/10 5585 days 1%
andriesk 8/10 5595 days 1%
steph_m 8/10 5683 days 1%
Amy_B 3/10 5697 days 1%
TillE412 10/10 5697 days 1%
MiepS 8/10 5701 days 1%
SSheil 10/10 5701 days 1%
DirkGermany 10/10 5708 days 1%
ginekek 10/10 5714 days 1%
rosil 7/10 5714 days 1%
DC Melbourne 9/10 5717 days 1%
Martina Bumiller 7/10 5719 days 1%
Barry Treve 10/10 5721 days 1%
JanetM 10/10 5726 days 1%
JanW 7/10 5726 days 1%
Rissmann 10/10 5730 days 1%
Benzedi 10/10 5732 days 1%
BrunoG 7/10 5732 days 1%
Barry Smith 7/10 5734 days 1%
Johannes & Jopke Fokkema 8/10 5734 days 1%
Francesca Sabat 10/10 5736 days 1%
Steve 9/10 5748 days 1%
winter_uk 10/10 5757 days 1%
Bronwyn 9/10 5758 days 1%
purplekat99 10/10 5835 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.92% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.