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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.61%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 346 days 100%
Kumar 10/10 1501 days 12%
Richard Clapton 9/10 2050 days 5%
Mike Fricker 10/10 2355 days 4%
Melinda Pyke 10/10 2384 days 4%
Katrina 7/10 2658 days 3%
Romy de Boer 9/10 2684 days 4%
Jan Christoph 10/10 2686 days 4%
Shan 9/10 2688 days 4%
Hannibal Winther 9/10 2694 days 4%
Y Atkinson 10/10 2937 days 3%
Fredrik Lundberg 10/10 2945 days 3%
Michelle Ryan 7/10 2949 days 3%
Jocelyn Booy 10/10 2965 days 3%
Myriam Ackermann 9/10 2967 days 3%
Kevin Schlaarz 10/10 2971 days 3%
Leif Marienlund 9/10 2977 days 3%
Danielle 9/10 2982 days 3%
Emma Millett 8/10 2984 days 3%
Marjolen Klomphaler 8/10 2986 days 3%
Cornelia Timm 9/10 2986 days 3%
Filipe Santos 7/10 3013 days 3%
Marc Sanivan 8/10 3015 days 3%
Manu Liberta 10/10 3022 days 3%
Theresa Slaghekke 9/10 3025 days 3%
Patrick 9/10 3025 days 3%
Lieke vol Velde 7/10 3026 days 3%
Olde Vogel 7/10 3026 days 3%
Anouk Goemans 8/10 3028 days 3%
Alicia Speisekorn-Gil 9/10 3029 days 3%
Yee How 9/10 3030 days 3%
Joanne Woo 10/10 3030 days 3%
Anthony Terry 9/10 3031 days 3%
Susanne 8/10 3031 days 3%
Nicole Joersen 9/10 3032 days 3%
Matthus Groem 7/10 3032 days 3%
Jannika Cao 8/10 3035 days 3%
Pierre Landenne 10/10 3035 days 3%
Maarten 6/10 3035 days 2%
Luke 8/10 3038 days 3%
Sherrie Fox 7/10 3038 days 3%
Caroline Coudray 10/10 3039 days 3%
Cyril 8/10 3039 days 3%
Ramon Corbett 8/10 3048 days 3%
Pedro Cordeiru 9/10 3051 days 3%
Kirsty Smith 10/10 3055 days 3%
victor diego 9/10 3056 days 3%
Xavier 8/10 3058 days 3%
Viki Kent 10/10 3059 days 3%
Ross D 10/10 3059 days 3%
Bobbie Jones 8/10 3061 days 3%
Lea Celerier 10/10 3064 days 3%
Hazel Norman 10/10 3064 days 3%
Diego Casanova 9/10 3064 days 3%
Timothy Delaney 9/10 3227 days 2%
Jorg Muller 6/10 3266 days 2%
Wolfgang Ellenrieder 9/10 3273 days 2%
Jeremy Billy 9/10 3273 days 2%
Jean-Pierre Guillon 10/10 3273 days 2%
Matthiew Rey 5/10 3277 days 2%
Rebecca Grant 9/10 3281 days 2%
Jeff Barth 8/10 3281 days 2%
Constantin Goldberg 5/10 3281 days 2%
Gesa 5/10 3285 days 2%
Alvaro Rodriguez 8/10 3285 days 2%
Kirsten Helsgaun 9/10 3286 days 2%
Navina 9/10 3288 days 2%
Jael Disanto 10/10 3288 days 2%
Nico Neubauer 7/10 3289 days 2%
Bob Treitman 9/10 3290 days 2%
Helena 6/10 3291 days 2%
Lærke Hagelskjær 10/10 3291 days 2%
Clotilde Graziani 8/10 3296 days 2%
Rieke 10/10 3297 days 2%
Stephan Ophelders 7/10 3298 days 2%
S Black 10/10 3298 days 2%
Gae Saevane 7/10 3299 days 2%
Steve Barnwell 8/10 3299 days 2%
Kathi 10/10 3307 days 2%
Sandra 9/10 3309 days 2%
Lothen 10/10 3310 days 2%
Paul and Astrid 9/10 3311 days 2%
Chris 8/10 3317 days 2%
Pernilla Therkildsen 10/10 3323 days 2%
Karina Therkildsen 10/10 3323 days 2%
Felicity Fay 9/10 3327 days 2%
Dylan Scott 7/10 3332 days 2%
Audrey and Max 9/10 3341 days 2%
Brandon Patton 10/10 3341 days 2%
Ian Hortop 10/10 3343 days 2%
Matthew Hallowell 9/10 3345 days 2%
Wirth Pascal 4/10 3347 days 1%
Stefanie Giese 7/10 3348 days 2%
Stephan 9/10 3370 days 2%
Martin Bakker 9/10 3377 days 2%
Kelsey Austin 7/10 3379 days 2%
Ronja and Lena 10/10 3382 days 2%
Falko 9/10 3393 days 2%
Judy Rafferty 10/10 3416 days 2%
Ahmed Mohsen Aly 7/10 3419 days 2%
Dianne van der Wal 8/10 3525 days 2%
Sofie Jebsen 10/10 3654 days 2%
Vanessa 4/10 3655 days 1%
Ken 8/10 3655 days 1%
Jennifer Lerchbacher 9/10 3680 days 1%
Jurgen Moors 5/10 3683 days 1%
Finn and Melanie Lorbeer 10/10 3686 days 1%
David McIntosh 7/10 3700 days 1%
Manuela Opprecht 10/10 3704 days 1%
Andy Jobst 10/10 3755 days 1%
techno69 9/10 3815 days 1%
Moley 10/10 3876 days 1%
Richard 9/10 3907 days 1%
Anna Grafenstein 7/10 3995 days 1%
Nikolas Gut 10/10 3997 days 1%
Michele 10/10 3999 days 1%
Jacques Revel 9/10 4000 days 1%
Charlotte 8/10 4001 days 1%
Julien Joubert-Gaillard 8/10 4002 days 1%
Claudia Hillebrand 10/10 4003 days 1%
Julian Kuemme 9/10 4005 days 1%
Andrea Sole 6/10 4005 days 1%
Patricia Erni 10/10 4008 days 1%
Robert Erni 10/10 4008 days 1%
Manuel Bleiker 10/10 4008 days 1%
Marie Toulemonde 9/10 4009 days 1%
Mark 9/10 4012 days 1%
Stefan Glock 9/10 4013 days 1%
Laure Cops 8/10 4014 days 1%
Svenja Trubenbach 9/10 4014 days 1%
Helene Andersen 10/10 4025 days 1%
Tomas Shairi 8/10 4026 days 1%
Charlotte Casey 6/10 4026 days 1%
Vanessa 7/10 4027 days 1%
Jonas Hessel 10/10 4027 days 1%
Oliver Blackmore 9/10 4029 days 1%
Austin Johns 9/10 4032 days 1%
Sarah Christman 9/10 4032 days 1%
Stina Hultberg 10/10 4034 days 1%
Alexander Zimmer 9/10 4035 days 1%
Bex Hyland 10/10 4039 days 1%
Ann-Kathrin Wacker 9/10 4041 days 1%
Lena Wacker 8/10 4041 days 1%
Laura Metz 10/10 4043 days 1%
Hubertus Thost 10/10 4043 days 1%
Mirjam Betschart 10/10 4044 days 1%
Julie Robinson 4/10 4045 days 0%
Marion Busch 9/10 4045 days 1%
Glyn and Karen Farlow 10/10 4046 days 1%
Manuela Michelbach 8/10 4047 days 1%
Marius Hoffmann 9/10 4047 days 1%
Libby 9/10 4051 days 1%
Xavier 9/10 4051 days 1%
Luca Maria Willensrock 7/10 4052 days 1%
Sybille Willenbrock 10/10 4052 days 1%
Colin Billington 10/10 4052 days 1%
Ene Pold 10/10 4052 days 1%
Alex Sheldon 8/10 4055 days 1%
Bjoern 10/10 4057 days 1%
Viola 8/10 4057 days 1%
Lisbeth Sorum 7/10 4065 days 1%
Cameron Tarbotton 6/10 4065 days 1%
Andrea Hiemer 10/10 4065 days 1%
Angela Neville 10/10 4066 days 1%
Richard van den Bosch 6/10 4074 days 1%
Ina Daubenbuechel 10/10 4074 days 1%
Uta Dingebauer 9/10 4074 days 1%
Maya Bakker-deDreu 9/10 4079 days 1%
Stuart Wilson 10/10 4085 days 1%
Marine 10/10 4086 days 1%
Pioter Jurkowski 10/10 4089 days 1%
Emeline Dupre 10/10 4090 days 1%
Elizabeth 7/10 4091 days 1%
Jesse Farrell 8/10 4098 days 1%
Kim Maertens 9/10 4099 days 1%
Ariadna & Omer 6/10 4120 days 0%
Steve Warren 9/10 4181 days 0%
Azteca 10/10 4272 days 0%
hendrik king 9/10 4302 days 0%
Elizabeth Stenhouse 6/10 4364 days 0%
Christian Schumacher 10/10 4374 days 0%
Andreas Jarvel 7/10 4378 days 0%
Trine Ellegaard 7/10 4378 days 0%
Marla Fogh 7/10 4378 days 0%
Pete Wilson 9/10 4381 days 1%
Stientje van den Heuvel 8/10 4381 days 1%
Jiri van Straelper 9/10 4382 days 1%
Lea Scheuvens 9/10 4385 days 1%
Luise Fuchs 10/10 4385 days 1%
Anja S 9/10 4386 days 1%
Marcel 9/10 4388 days 1%
Wendy Hawkins 8/10 4390 days 1%
Roger Hawkins 9/10 4390 days 1%
Helen Dean 8/10 4395 days 1%
Lorna and Seb 10/10 4398 days 1%
Fernando Martin 8/10 4402 days 1%
Stefan AuRich 8/10 4403 days 1%
Jim 8/10 4406 days 1%
Enna Keet 8/10 4407 days 1%
Wendy Ward 10/10 4411 days 1%
Willem de Jong 10/10 4416 days 1%
John and Chris Creese 10/10 4418 days 1%
Sebastian and Peter Beate 10/10 4418 days 1%
Michal Maly 9/10 4421 days 1%
Hanneke P 9/10 4454 days 1%
Liam Day 9/10 4471 days 1%
M Booty 10/10 4472 days 1%
Andrea Wollmann 9/10 4472 days 1%
Jan 9/10 4473 days 1%
Lydia Holleman 8/10 4476 days 1%
Urs Kloter 9/10 4476 days 1%
Annie 10/10 4478 days 1%
John 10/10 4478 days 1%
Frans Derks 8/10 4478 days 1%
Abby Rushmer 8/10 4484 days 1%
Dio 8/10 4487 days 1%
Innes Martin 6/10 4489 days 1%
Auger 10/10 4492 days 1%
Auger 10/10 4492 days 1%
Alex Laidlaw 10/10 4492 days 1%
Oliver Kalmbach 9/10 4494 days 1%
Steve and Therese Dunne 8/10 4497 days 1%
Meryem Buchwitz 9/10 4498 days 1%
ORfam 8/10 4515 days 1%
Loesje 8/10 4575 days 1%
Travelgirl1274 10/10 4637 days 1%
Stuart Arrol 10/10 4724 days 1%
Green UK 9/10 4741 days 1%
Sally Gordie 10/10 4747 days 1%
Evelyn Mackie 10/10 4753 days 1%
Matthias Angela 9/10 4754 days 1%
M Robinson 10/10 4756 days 1%
Stephanie Spurr 8/10 4756 days 1%
J Jmal 10/10 4756 days 1%
Roy Barton 9/10 4757 days 1%
Tinne Cis 6/10 4757 days 1%
Fritschi 10/10 4762 days 1%
Lucy Duffy 10/10 4763 days 1%
Daniel Patricia 9/10 4763 days 1%
Fries 10/10 4769 days 1%
Rick Moth 9/10 4769 days 1%
Ian Bailey 10/10 4769 days 1%
Howell Davies 9/10 4769 days 1%
Baas 8/10 4769 days 1%
Gillian Rowe 10/10 4770 days 1%
Josef 9/10 4770 days 1%
Michael & Janet 9/10 4770 days 1%
Stam 8/10 4771 days 1%
Dieter Mangold 8/10 4772 days 1%
Eric Lombaard 10/10 4772 days 1%
Beat Kindler 9/10 4772 days 1%
Sabine & Stefan 10/10 4773 days 1%
Tadej Ferjan 9/10 4774 days 1%
Simon Fry 7/10 4774 days 1%
Cindy & Glen Kerunsky 10/10 4776 days 1%
Rainer Schnell 10/10 4781 days 1%
Steve Goodyear 8/10 4781 days 1%
Paul & Michelle Harmer 9/10 4782 days 1%
Clemens 8/10 4782 days 1%
Brian Frost 10/10 4783 days 1%
Marco Scheiber 9/10 4783 days 1%
Rocco Christian 8/10 4783 days 1%
Louis Smit 8/10 4784 days 1%
Jessica Lane 3/10 4786 days 1%
Carel 9/10 4786 days 1%
Tom Connis 10/10 4788 days 1%
Barrie Corless 8/10 4788 days 1%
pauls1892 10/10 4789 days 1%
Dean 8/10 4835 days 1%
Steve & Maggie 9/10 4852 days 1%
Dirk Faupel 9/10 4855 days 1%
Dirk Faupel 9/10 4855 days 1%
deJong 8/10 4855 days 1%
Ross Cooke 10/10 4858 days 1%
Gerard Crothers 10/10 4858 days 1%
Moniek Roelots 9/10 4858 days 1%
Sebastian 9/10 4860 days 1%
Christoph 10/10 4860 days 1%
Josh 9/10 4863 days 1%
Ray Coombe 10/10 4863 days 1%
Powerfamily 10/10 5003 days 1%
G Tulloch 9/10 5088 days 1%
Stephen Hunt 4/10 5090 days 1%
raceytracey 10/10 5095 days 1%
AJ van Pelt 10/10 5103 days 1%
Prideaux 10/10 5105 days 1%
John & Lorraine 8/10 5105 days 1%
Stefan Schmitz 8/10 5108 days 1%
Mr & Mrs Palmer 9/10 5112 days 1%
Oppenoorth 9/10 5114 days 1%
bryfrance 10/10 5116 days 1%
Steve & Pearl Baker 10/10 5116 days 1%
Jim & Rebecca 10/10 5118 days 1%
Tricia Goggin 9/10 5118 days 1%
Juerg & Denise Zuesli 10/10 5119 days 1%
K Dahmer 10/10 5119 days 1%
Chris & Anne Pearson 10/10 5120 days 1%
Gerstmann 10/10 5120 days 1%
Stephen Shearer 10/10 5123 days 1%
Zuur 9/10 5123 days 1%
Kai Eppink 8/10 5124 days 1%
Martin 10/10 5124 days 1%
Julia 10/10 5124 days 1%
Elise van Haastert 8/10 5125 days 1%
katjarege 9/10 5126 days 1%
Iko 9/10 5126 days 1%
Zenager 10/10 5127 days 1%
Ini & Cees 8/10 5128 days 1%
Kasten 10/10 5128 days 1%
Manu & Gabi 10/10 5131 days 1%
Rachel Gerrand 7/10 5131 days 1%
Chris Darlington 9/10 5134 days 1%
Thomas Reidinger 9/10 5140 days 1%
David Heads 8/10 5141 days 1%
Jennie McIver 6/10 5141 days 1%
Bahner 10/10 5142 days 1%
Marieke and Bert-Jan 9/10 5142 days 1%
Andy Martin 10/10 5143 days 1%
Nick Secker 8/10 5144 days 1%
Robert Cox 10/10 5145 days 1%
Ross Hughes 8/10 5145 days 1%
Glenn 10/10 5145 days 1%
Mike and Alice Powner 9/10 5145 days 1%
Julia 9/10 5146 days 1%
Webster 10/10 5147 days 1%
Dan Aldridge 8/10 5147 days 1%
Barbara 10/10 5147 days 1%
Robert Haidt 8/10 5147 days 1%
Gordon Daniels 8/10 5149 days 1%
Jane Hancock 8/10 5149 days 1%
Kay and Colin Yendole 10/10 5150 days 1%
Wijnhoven 10/10 5151 days 1%
Emma Wilkinson 9/10 5153 days 1%
Bruce & Bonnie Childs 8/10 5153 days 1%
Doris Neuber 10/10 5153 days 1%
Grada Anderson 10/10 5154 days 1%
Christian Foerster 10/10 5154 days 1%
Rissa W 10/10 5154 days 1%
dollimyxture 10/10 5185 days 1%
antrobdozer 10/10 5337 days 1%
Peter Aerborg 9/10 5426 days 1%
Phineas Smith-Fox 10/10 5426 days 1%
BelindaT 10/10 5437 days 1%
nuwee 9/10 5460 days 1%
saraswitzer 10/10 5460 days 1%
Quin 9/10 5460 days 1%
Don & Geraldine 9/10 5466 days 1%
Corine van Been 7/10 5473 days 1%
Kevin F 10/10 5473 days 1%
Brigitta Reil 9/10 5475 days 1%
Russ Turner 8/10 5477 days 1%
Keita-Karen Buchanan 10/10 5477 days 1%
Bowness 9/10 5478 days 1%
Margie Sammons 10/10 5479 days 1%
Jvjm Family 9/10 5479 days 1%
Ingrid Zell 8/10 5482 days 1%
Tom Bos 8/10 5486 days 1%
P.C Kool 9/10 5486 days 1%
Ian Watson 10/10 5492 days 1%
Main 10/10 5492 days 1%
Giaque 9/10 5497 days 1%
Yssel de Schepper 8/10 5497 days 1%
Claudia 10/10 5498 days 1%
Sheila Morgan 10/10 5500 days 1%
Harm Kraai 10/10 5500 days 1%
Marsden 10/10 5500 days 1%
Robertson 9/10 5501 days 1%
Wilbert Germ 10/10 5504 days 1%
Sue 10/10 5504 days 1%
Ronny 9/10 5505 days 1%
David Valentine 9/10 5513 days 1%
Birgit Haver 10/10 5513 days 1%
Ake Erlandsson 10/10 5515 days 1%
Nadine Schaee 10/10 5516 days 1%
Terry Phillips 8/10 5516 days 1%
Jeremy & Sarah Rind 10/10 5518 days 1%
Kevin and Teresa 8/10 5519 days 1%
S Luis Van Oler 9/10 5524 days 1%
Jess Mill 10/10 5525 days 1%
Samantha Piekuta 8/10 5528 days 1%
Annemiek and Rianne 10/10 5532 days 1%
John J 9/10 5533 days 1%
E.M. Prideaux 9/10 5533 days 1%
Stevens Frans 7/10 5536 days 1%
Bartlett nz 10/10 5536 days 1%
Sally Hall 8/10 5539 days 1%
Susi Schoetzler 8/10 5539 days 1%
Chung Family 10/10 5539 days 1%
marcusba 9/10 5562 days 1%
sophiep 9/10 5565 days 1%
marylus 10/10 5565 days 1%
Mike 7/10 5565 days 1%
joannaw 9/10 5566 days 1%
niekv 9/10 5566 days 1%
Linda Coats 10/10 5566 days 1%
Lynn Maguire 10/10 5567 days 1%
catdonjaime 9/10 5574 days 1%
carsteng 9/10 5575 days 1%
Artur D 9/10 5583 days 1%
Melanie Bielefeld 10/10 5583 days 1%
Douglas Beresford 9/10 5583 days 1%
Wolfgang Dittrich 10/10 5591 days 1%
Terry J 7/10 5591 days 1%
Chris Bulman 10/10 5592 days 1%
Alan Riley 10/10 5593 days 1%
Kathrin Thomas 10/10 5593 days 1%
Peattie 10/10 5593 days 1%
Shane and Kate Wilkinson 10/10 5603 days 1%
chessum 9/10 5611 days 1%
Anna 8/10 5611 days 1%
Evan 9/10 5642 days 1%
Suzanne 10/10 5642 days 1%
Debs NZ 10/10 5642 days 1%
bondd 9/10 5689 days 1%
brianp 10/10 5696 days 1%
andriesk 8/10 5706 days 1%
steph_m 8/10 5794 days 1%
Amy_B 3/10 5808 days 1%
TillE412 10/10 5808 days 1%
MiepS 8/10 5812 days 1%
SSheil 10/10 5812 days 1%
DirkGermany 10/10 5819 days 1%
ginekek 10/10 5825 days 1%
rosil 7/10 5825 days 1%
DC Melbourne 9/10 5828 days 1%
Martina Bumiller 7/10 5830 days 1%
Barry Treve 10/10 5832 days 1%
JanetM 10/10 5837 days 1%
JanW 7/10 5837 days 1%
Rissmann 10/10 5841 days 1%
Benzedi 10/10 5843 days 1%
BrunoG 7/10 5843 days 1%
Barry Smith 7/10 5845 days 1%
Johannes & Jopke Fokkema 8/10 5845 days 1%
Francesca Sabat 10/10 5847 days 1%
Steve 9/10 5859 days 1%
winter_uk 10/10 5868 days 1%
Bronwyn 9/10 5869 days 1%
purplekat99 10/10 5946 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.92% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.