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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.60%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 305 days 100%
Kumar 10/10 1460 days 13%
Richard Clapton 9/10 2010 days 5%
Mike Fricker 10/10 2314 days 4%
Melinda Pyke 10/10 2344 days 4%
Katrina 7/10 2617 days 3%
Romy de Boer 9/10 2643 days 4%
Jan Christoph 10/10 2645 days 4%
Shan 9/10 2647 days 4%
Hannibal Winther 9/10 2653 days 4%
Y Atkinson 10/10 2896 days 3%
Fredrik Lundberg 10/10 2904 days 3%
Michelle Ryan 7/10 2908 days 3%
Jocelyn Booy 10/10 2924 days 3%
Myriam Ackermann 9/10 2926 days 3%
Kevin Schlaarz 10/10 2930 days 3%
Leif Marienlund 9/10 2936 days 3%
Danielle 9/10 2941 days 3%
Emma Millett 8/10 2943 days 3%
Marjolen Klomphaler 8/10 2945 days 3%
Cornelia Timm 9/10 2945 days 3%
Filipe Santos 7/10 2972 days 3%
Marc Sanivan 8/10 2974 days 3%
Manu Liberta 10/10 2981 days 3%
Theresa Slaghekke 9/10 2984 days 3%
Patrick 9/10 2984 days 3%
Lieke vol Velde 7/10 2985 days 3%
Olde Vogel 7/10 2985 days 3%
Anouk Goemans 8/10 2987 days 3%
Alicia Speisekorn-Gil 9/10 2988 days 3%
Yee How 9/10 2989 days 3%
Joanne Woo 10/10 2989 days 3%
Anthony Terry 9/10 2990 days 3%
Susanne 8/10 2990 days 3%
Nicole Joersen 9/10 2991 days 3%
Matthus Groem 7/10 2991 days 3%
Jannika Cao 8/10 2994 days 3%
Pierre Landenne 10/10 2994 days 3%
Maarten 6/10 2994 days 2%
Luke 8/10 2997 days 3%
Sherrie Fox 7/10 2997 days 3%
Caroline Coudray 10/10 2998 days 3%
Cyril 8/10 2998 days 3%
Ramon Corbett 8/10 3007 days 3%
Pedro Cordeiru 9/10 3010 days 3%
Kirsty Smith 10/10 3014 days 3%
victor diego 9/10 3015 days 3%
Xavier 8/10 3017 days 3%
Viki Kent 10/10 3018 days 3%
Ross D 10/10 3018 days 3%
Bobbie Jones 8/10 3020 days 3%
Lea Celerier 10/10 3023 days 3%
Hazel Norman 10/10 3023 days 3%
Diego Casanova 9/10 3023 days 3%
Timothy Delaney 9/10 3187 days 2%
Jorg Muller 6/10 3225 days 2%
Wolfgang Ellenrieder 9/10 3232 days 2%
Jeremy Billy 9/10 3232 days 2%
Jean-Pierre Guillon 10/10 3232 days 2%
Matthiew Rey 5/10 3236 days 2%
Rebecca Grant 9/10 3240 days 2%
Jeff Barth 8/10 3240 days 2%
Constantin Goldberg 5/10 3240 days 2%
Gesa 5/10 3244 days 2%
Alvaro Rodriguez 8/10 3244 days 2%
Kirsten Helsgaun 9/10 3245 days 2%
Navina 9/10 3247 days 2%
Jael Disanto 10/10 3247 days 2%
Nico Neubauer 7/10 3248 days 2%
Bob Treitman 9/10 3249 days 2%
Helena 6/10 3250 days 2%
Lærke Hagelskjær 10/10 3250 days 2%
Clotilde Graziani 8/10 3255 days 2%
Rieke 10/10 3256 days 2%
Stephan Ophelders 7/10 3257 days 2%
S Black 10/10 3257 days 2%
Gae Saevane 7/10 3258 days 2%
Steve Barnwell 8/10 3258 days 2%
Kathi 10/10 3266 days 2%
Sandra 9/10 3268 days 2%
Lothen 10/10 3269 days 2%
Paul and Astrid 9/10 3270 days 2%
Chris 8/10 3276 days 2%
Pernilla Therkildsen 10/10 3282 days 2%
Karina Therkildsen 10/10 3282 days 2%
Felicity Fay 9/10 3286 days 2%
Dylan Scott 7/10 3291 days 2%
Audrey and Max 9/10 3300 days 2%
Brandon Patton 10/10 3300 days 2%
Ian Hortop 10/10 3302 days 2%
Matthew Hallowell 9/10 3304 days 2%
Wirth Pascal 4/10 3306 days 1%
Stefanie Giese 7/10 3307 days 2%
Stephan 9/10 3329 days 2%
Martin Bakker 9/10 3336 days 2%
Kelsey Austin 7/10 3338 days 2%
Ronja and Lena 10/10 3341 days 2%
Falko 9/10 3352 days 2%
Judy Rafferty 10/10 3375 days 2%
Ahmed Mohsen Aly 7/10 3378 days 2%
Dianne van der Wal 8/10 3485 days 2%
Sofie Jebsen 10/10 3613 days 2%
Vanessa 4/10 3614 days 1%
Ken 8/10 3614 days 2%
Jennifer Lerchbacher 9/10 3639 days 2%
Jurgen Moors 5/10 3642 days 1%
Finn and Melanie Lorbeer 10/10 3645 days 2%
David McIntosh 7/10 3659 days 1%
Manuela Opprecht 10/10 3663 days 1%
Andy Jobst 10/10 3714 days 1%
techno69 9/10 3774 days 1%
Moley 10/10 3836 days 1%
Richard 9/10 3867 days 1%
Anna Grafenstein 7/10 3954 days 1%
Nikolas Gut 10/10 3956 days 1%
Michele 10/10 3958 days 1%
Jacques Revel 9/10 3959 days 1%
Charlotte 8/10 3960 days 1%
Julien Joubert-Gaillard 8/10 3961 days 1%
Claudia Hillebrand 10/10 3962 days 1%
Julian Kuemme 9/10 3964 days 1%
Andrea Sole 6/10 3964 days 1%
Patricia Erni 10/10 3967 days 1%
Robert Erni 10/10 3967 days 1%
Manuel Bleiker 10/10 3967 days 1%
Marie Toulemonde 9/10 3968 days 1%
Mark 9/10 3971 days 1%
Stefan Glock 9/10 3972 days 1%
Laure Cops 8/10 3973 days 1%
Svenja Trubenbach 9/10 3973 days 1%
Helene Andersen 10/10 3984 days 1%
Tomas Shairi 8/10 3985 days 1%
Charlotte Casey 6/10 3985 days 1%
Vanessa 7/10 3986 days 1%
Jonas Hessel 10/10 3986 days 1%
Oliver Blackmore 9/10 3988 days 1%
Austin Johns 9/10 3991 days 1%
Sarah Christman 9/10 3991 days 1%
Stina Hultberg 10/10 3993 days 1%
Alexander Zimmer 9/10 3994 days 1%
Bex Hyland 10/10 3998 days 1%
Ann-Kathrin Wacker 9/10 4000 days 1%
Lena Wacker 8/10 4000 days 1%
Laura Metz 10/10 4002 days 1%
Hubertus Thost 10/10 4002 days 1%
Mirjam Betschart 10/10 4003 days 1%
Julie Robinson 4/10 4004 days 1%
Marion Busch 9/10 4004 days 1%
Glyn and Karen Farlow 10/10 4005 days 1%
Manuela Michelbach 8/10 4006 days 1%
Marius Hoffmann 9/10 4006 days 1%
Libby 9/10 4010 days 1%
Xavier 9/10 4010 days 1%
Luca Maria Willensrock 7/10 4011 days 1%
Sybille Willenbrock 10/10 4011 days 1%
Colin Billington 10/10 4011 days 1%
Ene Pold 10/10 4011 days 1%
Alex Sheldon 8/10 4014 days 1%
Bjoern 10/10 4016 days 1%
Viola 8/10 4016 days 1%
Lisbeth Sorum 7/10 4024 days 1%
Cameron Tarbotton 6/10 4024 days 1%
Andrea Hiemer 10/10 4024 days 1%
Angela Neville 10/10 4025 days 1%
Richard van den Bosch 6/10 4033 days 1%
Ina Daubenbuechel 10/10 4033 days 1%
Uta Dingebauer 9/10 4033 days 1%
Maya Bakker-deDreu 9/10 4038 days 1%
Stuart Wilson 10/10 4044 days 1%
Marine 10/10 4045 days 1%
Pioter Jurkowski 10/10 4048 days 1%
Emeline Dupre 10/10 4049 days 1%
Elizabeth 7/10 4050 days 1%
Jesse Farrell 8/10 4057 days 1%
Kim Maertens 9/10 4058 days 1%
Ariadna & Omer 6/10 4079 days 1%
Steve Warren 9/10 4140 days 0%
Azteca 10/10 4232 days 0%
hendrik king 9/10 4262 days 0%
Elizabeth Stenhouse 6/10 4323 days 0%
Christian Schumacher 10/10 4333 days 0%
Andreas Jarvel 7/10 4337 days 0%
Trine Ellegaard 7/10 4337 days 0%
Marla Fogh 7/10 4337 days 0%
Pete Wilson 9/10 4340 days 0%
Stientje van den Heuvel 8/10 4340 days 0%
Jiri van Straelper 9/10 4341 days 0%
Lea Scheuvens 9/10 4344 days 0%
Luise Fuchs 10/10 4344 days 0%
Anja S 9/10 4345 days 0%
Marcel 9/10 4347 days 0%
Wendy Hawkins 8/10 4349 days 0%
Roger Hawkins 9/10 4349 days 0%
Helen Dean 8/10 4354 days 0%
Lorna and Seb 10/10 4357 days 0%
Fernando Martin 8/10 4361 days 0%
Stefan AuRich 8/10 4362 days 0%
Jim 8/10 4365 days 0%
Enna Keet 8/10 4366 days 0%
Wendy Ward 10/10 4370 days 0%
Willem de Jong 10/10 4375 days 0%
John and Chris Creese 10/10 4377 days 0%
Sebastian and Peter Beate 10/10 4377 days 0%
Michal Maly 9/10 4380 days 1%
Hanneke P 9/10 4413 days 1%
Liam Day 9/10 4430 days 1%
M Booty 10/10 4431 days 1%
Andrea Wollmann 9/10 4431 days 1%
Jan 9/10 4432 days 1%
Lydia Holleman 8/10 4435 days 1%
Urs Kloter 9/10 4435 days 1%
Annie 10/10 4437 days 1%
John 10/10 4437 days 1%
Frans Derks 8/10 4437 days 1%
Abby Rushmer 8/10 4443 days 1%
Dio 8/10 4446 days 1%
Innes Martin 6/10 4448 days 1%
Auger 10/10 4451 days 1%
Auger 10/10 4451 days 1%
Alex Laidlaw 10/10 4451 days 1%
Oliver Kalmbach 9/10 4453 days 1%
Steve and Therese Dunne 8/10 4456 days 1%
Meryem Buchwitz 9/10 4457 days 1%
ORfam 8/10 4474 days 1%
Loesje 8/10 4535 days 1%
Travelgirl1274 10/10 4597 days 1%
Stuart Arrol 10/10 4684 days 1%
Green UK 9/10 4700 days 1%
Sally Gordie 10/10 4706 days 1%
Evelyn Mackie 10/10 4712 days 1%
Matthias Angela 9/10 4713 days 1%
M Robinson 10/10 4715 days 1%
Stephanie Spurr 8/10 4715 days 1%
J Jmal 10/10 4715 days 1%
Roy Barton 9/10 4716 days 1%
Tinne Cis 6/10 4716 days 1%
Fritschi 10/10 4721 days 1%
Lucy Duffy 10/10 4722 days 1%
Daniel Patricia 9/10 4722 days 1%
Fries 10/10 4728 days 1%
Rick Moth 9/10 4728 days 1%
Ian Bailey 10/10 4728 days 1%
Howell Davies 9/10 4728 days 1%
Baas 8/10 4728 days 1%
Gillian Rowe 10/10 4729 days 1%
Josef 9/10 4729 days 1%
Michael & Janet 9/10 4729 days 1%
Stam 8/10 4730 days 1%
Dieter Mangold 8/10 4731 days 1%
Eric Lombaard 10/10 4731 days 1%
Beat Kindler 9/10 4731 days 1%
Sabine & Stefan 10/10 4732 days 1%
Tadej Ferjan 9/10 4733 days 1%
Simon Fry 7/10 4733 days 1%
Cindy & Glen Kerunsky 10/10 4735 days 1%
Rainer Schnell 10/10 4740 days 1%
Steve Goodyear 8/10 4740 days 1%
Paul & Michelle Harmer 9/10 4741 days 1%
Clemens 8/10 4741 days 1%
Brian Frost 10/10 4742 days 1%
Marco Scheiber 9/10 4742 days 1%
Rocco Christian 8/10 4742 days 1%
Louis Smit 8/10 4743 days 1%
Jessica Lane 3/10 4745 days 1%
Carel 9/10 4745 days 1%
Tom Connis 10/10 4747 days 1%
Barrie Corless 8/10 4747 days 1%
pauls1892 10/10 4748 days 1%
Dean 8/10 4794 days 1%
Steve & Maggie 9/10 4811 days 1%
Dirk Faupel 9/10 4814 days 1%
Dirk Faupel 9/10 4814 days 1%
deJong 8/10 4814 days 1%
Ross Cooke 10/10 4817 days 1%
Gerard Crothers 10/10 4817 days 1%
Moniek Roelots 9/10 4817 days 1%
Sebastian 9/10 4819 days 1%
Christoph 10/10 4819 days 1%
Josh 9/10 4822 days 1%
Ray Coombe 10/10 4822 days 1%
Powerfamily 10/10 4963 days 1%
G Tulloch 9/10 5048 days 1%
Stephen Hunt 4/10 5050 days 1%
raceytracey 10/10 5054 days 1%
AJ van Pelt 10/10 5062 days 1%
Prideaux 10/10 5064 days 1%
John & Lorraine 8/10 5064 days 1%
Stefan Schmitz 8/10 5067 days 1%
Mr & Mrs Palmer 9/10 5071 days 1%
Oppenoorth 9/10 5073 days 1%
bryfrance 10/10 5075 days 1%
Steve & Pearl Baker 10/10 5075 days 1%
Jim & Rebecca 10/10 5077 days 1%
Tricia Goggin 9/10 5077 days 1%
Juerg & Denise Zuesli 10/10 5078 days 1%
K Dahmer 10/10 5078 days 1%
Chris & Anne Pearson 10/10 5079 days 1%
Gerstmann 10/10 5079 days 1%
Stephen Shearer 10/10 5082 days 1%
Zuur 9/10 5082 days 1%
Kai Eppink 8/10 5083 days 1%
Martin 10/10 5083 days 1%
Julia 10/10 5083 days 1%
Elise van Haastert 8/10 5084 days 1%
katjarege 9/10 5085 days 1%
Iko 9/10 5085 days 1%
Zenager 10/10 5086 days 1%
Ini & Cees 8/10 5087 days 1%
Kasten 10/10 5087 days 1%
Manu & Gabi 10/10 5090 days 1%
Rachel Gerrand 7/10 5090 days 1%
Chris Darlington 9/10 5093 days 1%
Thomas Reidinger 9/10 5099 days 1%
David Heads 8/10 5100 days 1%
Jennie McIver 6/10 5100 days 1%
Bahner 10/10 5101 days 1%
Marieke and Bert-Jan 9/10 5101 days 1%
Andy Martin 10/10 5102 days 1%
Nick Secker 8/10 5103 days 1%
Robert Cox 10/10 5104 days 1%
Ross Hughes 8/10 5104 days 1%
Glenn 10/10 5104 days 1%
Mike and Alice Powner 9/10 5104 days 1%
Julia 9/10 5105 days 1%
Webster 10/10 5106 days 1%
Dan Aldridge 8/10 5106 days 1%
Barbara 10/10 5106 days 1%
Robert Haidt 8/10 5106 days 1%
Gordon Daniels 8/10 5108 days 1%
Jane Hancock 8/10 5108 days 1%
Kay and Colin Yendole 10/10 5109 days 1%
Wijnhoven 10/10 5110 days 1%
Emma Wilkinson 9/10 5112 days 1%
Bruce & Bonnie Childs 8/10 5112 days 1%
Doris Neuber 10/10 5112 days 1%
Grada Anderson 10/10 5113 days 1%
Christian Foerster 10/10 5113 days 1%
Rissa W 10/10 5113 days 1%
dollimyxture 10/10 5144 days 1%
antrobdozer 10/10 5297 days 1%
Peter Aerborg 9/10 5386 days 1%
Phineas Smith-Fox 10/10 5386 days 1%
BelindaT 10/10 5397 days 1%
nuwee 9/10 5419 days 1%
saraswitzer 10/10 5419 days 1%
Quin 9/10 5419 days 1%
Don & Geraldine 9/10 5425 days 1%
Corine van Been 7/10 5432 days 1%
Kevin F 10/10 5432 days 1%
Brigitta Reil 9/10 5434 days 1%
Russ Turner 8/10 5436 days 1%
Keita-Karen Buchanan 10/10 5436 days 1%
Bowness 9/10 5437 days 1%
Margie Sammons 10/10 5438 days 1%
Jvjm Family 9/10 5438 days 1%
Ingrid Zell 8/10 5441 days 1%
Tom Bos 8/10 5445 days 1%
P.C Kool 9/10 5445 days 1%
Ian Watson 10/10 5451 days 1%
Main 10/10 5451 days 1%
Giaque 9/10 5456 days 1%
Yssel de Schepper 8/10 5456 days 1%
Claudia 10/10 5457 days 1%
Sheila Morgan 10/10 5459 days 1%
Harm Kraai 10/10 5459 days 1%
Marsden 10/10 5459 days 1%
Robertson 9/10 5460 days 1%
Wilbert Germ 10/10 5463 days 1%
Sue 10/10 5463 days 1%
Ronny 9/10 5464 days 1%
David Valentine 9/10 5472 days 1%
Birgit Haver 10/10 5472 days 1%
Ake Erlandsson 10/10 5474 days 1%
Nadine Schaee 10/10 5475 days 1%
Terry Phillips 8/10 5475 days 1%
Jeremy & Sarah Rind 10/10 5477 days 1%
Kevin and Teresa 8/10 5478 days 1%
S Luis Van Oler 9/10 5483 days 1%
Jess Mill 10/10 5484 days 1%
Samantha Piekuta 8/10 5487 days 1%
Annemiek and Rianne 10/10 5491 days 1%
John J 9/10 5492 days 1%
E.M. Prideaux 9/10 5492 days 1%
Stevens Frans 7/10 5495 days 1%
Bartlett nz 10/10 5495 days 1%
Sally Hall 8/10 5498 days 1%
Susi Schoetzler 8/10 5498 days 1%
Chung Family 10/10 5498 days 1%
marcusba 9/10 5521 days 1%
sophiep 9/10 5524 days 1%
marylus 10/10 5524 days 1%
Mike 7/10 5524 days 1%
joannaw 9/10 5525 days 1%
niekv 9/10 5525 days 1%
Linda Coats 10/10 5525 days 1%
Lynn Maguire 10/10 5526 days 1%
catdonjaime 9/10 5533 days 1%
carsteng 9/10 5534 days 1%
Artur D 9/10 5542 days 1%
Melanie Bielefeld 10/10 5542 days 1%
Douglas Beresford 9/10 5542 days 1%
Wolfgang Dittrich 10/10 5550 days 1%
Terry J 7/10 5550 days 1%
Chris Bulman 10/10 5551 days 1%
Alan Riley 10/10 5552 days 1%
Kathrin Thomas 10/10 5552 days 1%
Peattie 10/10 5552 days 1%
Shane and Kate Wilkinson 10/10 5562 days 1%
chessum 9/10 5570 days 1%
Anna 8/10 5570 days 1%
Evan 9/10 5601 days 1%
Suzanne 10/10 5601 days 1%
Debs NZ 10/10 5601 days 1%
bondd 9/10 5649 days 1%
brianp 10/10 5656 days 1%
andriesk 8/10 5666 days 1%
steph_m 8/10 5754 days 1%
Amy_B 3/10 5768 days 1%
TillE412 10/10 5768 days 1%
MiepS 8/10 5772 days 1%
SSheil 10/10 5772 days 1%
DirkGermany 10/10 5779 days 1%
ginekek 10/10 5784 days 1%
rosil 7/10 5784 days 1%
DC Melbourne 9/10 5787 days 1%
Martina Bumiller 7/10 5789 days 1%
Barry Treve 10/10 5791 days 1%
JanetM 10/10 5796 days 1%
JanW 7/10 5796 days 1%
Rissmann 10/10 5800 days 1%
Benzedi 10/10 5802 days 1%
BrunoG 7/10 5802 days 1%
Barry Smith 7/10 5804 days 1%
Johannes & Jopke Fokkema 8/10 5804 days 1%
Francesca Sabat 10/10 5806 days 1%
Steve 9/10 5818 days 1%
winter_uk 10/10 5827 days 1%
Bronwyn 9/10 5828 days 1%
purplekat99 10/10 5905 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.92% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.