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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queen Charlotte Track

Valid Reviews

250 Valid Reviews

The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 250 valid reviews:

Rating Count Percentage
10/10 65
26%
9/10 65
26%
8/10 66
26%
7/10 33
13%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.12% Average

The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

243 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 243 face-to-face reviews:

Rating Count Percentage
10/10 59
24%
9/10 64
26%
8/10 66
27%
7/10 33
14%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

83.70% Average

The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Malcolm 6/10 2830 days 87%
Andy 9/10 2839 days 100%
Benedikt Lorenz 7/10 2863 days 93%
Jonas Neumann 9/10 2866 days 98%
Theresa Flach 9/10 2866 days 98%
Alexandra Luerner 9/10 2913 days 95%
Frank Bien 9/10 2913 days 95%
Sarah 10/10 2915 days 96%
Alan Rock 7/10 2918 days 89%
Tina Kueffer 8/10 2920 days 94%
Wolfgang 10/10 2923 days 95%
Favia 10/10 2923 days 95%
Daniel Carr 9/10 2924 days 94%
romain perroches 9/10 2936 days 94%
Soria Chher 9/10 2936 days 94%
Alex Schmidt 10/10 2936 days 95%
Justine Langero 9/10 2945 days 93%
Thomas 9/10 2945 days 93%
Gabriel Prerot 8/10 2954 days 92%
Bettina Enigl 9/10 2954 days 93%
Mikulas and Dominika 8/10 2960 days 91%
Benjamin Leboucq 7/10 3156 days 75%
Adrien Richard 7/10 3156 days 75%
Nicole 7/10 3158 days 75%
Johannes Wassner 8/10 3163 days 78%
Sylvie Smets 9/10 3164 days 79%
Maarten Simons 9/10 3167 days 79%
Magali Schwantke 9/10 3171 days 78%
Kathrin Redl 7/10 3174 days 74%
Luala F 10/10 3175 days 79%
Sebastian Heinzelmann 8/10 3175 days 77%
Anna Kern 8/10 3175 days 77%
Yoomm 8/10 3182 days 77%
Mark 6/10 3182 days 68%
Robin Stamm 8/10 3182 days 77%
Stephan Kirchenbaur 7/10 3183 days 73%
Johannes Frank 8/10 3185 days 77%
Tom Brien 8/10 3188 days 77%
Skye Brien 10/10 3188 days 78%
Dennis Xuereb 8/10 3191 days 76%
Andre 10/10 3191 days 78%
Marco 7/10 3196 days 72%
Mateusz 8/10 3200 days 76%
Ambrosio Loojs 5/10 3220 days 58%
Anna Bouteloup 7/10 3220 days 71%
Pauline Chailand 9/10 3220 days 75%
Anna Stoehr 6/10 3221 days 65%
Ulli 10/10 3222 days 76%
Kristyna Mokrackoua 10/10 3226 days 76%
Philipp 10/10 3228 days 75%
Monica Mier 10/10 3230 days 75%
Ian Hortop 9/10 3232 days 74%
Sara Kuenzi 7/10 3237 days 70%
Barna Szakacs 9/10 3258 days 73%
Christian Boudreau 8/10 3261 days 72%
Evie Sel 9/10 3280 days 71%
Robyn Hallowell 10/10 3281 days 72%
Selma Krap 9/10 3281 days 71%
Maxi Woedel 9/10 3281 days 71%
Philipp Richter 8/10 3315 days 68%
Katherine Halliday 8/10 3543 days 54%
Nina Müller 6/10 3569 days 46%
Katie Stillman 7/10 3627 days 46%
leila rowbotham 8/10 3638 days 48%
Polly Rider 8/10 3648 days 47%
Astrid Egesten 8/10 3651 days 47%
Alex 7/10 3897 days 29%
Josefin Lind 9/10 3898 days 31%
Herman Holmgist 10/10 3898 days 32%
Christina 7/10 3901 days 29%
Kathrin Lerch 8/10 3901 days 31%
Erik Nestlez 10/10 3902 days 31%
Sanne Meijer 10/10 3902 days 31%
Jenny Finch 8/10 3915 days 30%
Drame Mahmadou 7/10 3916 days 28%
Adele Grandguillot 5/10 3916 days 23%
Anne Haenchen 7/10 3919 days 28%
Kathi 7/10 3919 days 28%
Christine Helleiner 9/10 3920 days 30%
Felicitas 9/10 3920 days 30%
Steffen 4/10 3922 days 20%
Sergey Pronkin 9/10 3922 days 30%
Jan Kerkhoff 10/10 3923 days 30%
Friederike Kranzin 9/10 3926 days 29%
Guillaume 8/10 3928 days 29%
Pierre Gentile 4/10 3930 days 19%
Jennifer Garner 9/10 3932 days 29%
Ian Garner 9/10 3932 days 29%
Marinette 9/10 3934 days 29%
Karel 9/10 3935 days 29%
Kristyna 8/10 3935 days 28%
Toke Frederiksen 4/10 3942 days 19%
Verena 8/10 3946 days 28%
Benjamin 8/10 3946 days 28%
Lars Borgaa 8/10 3959 days 27%
Susser 9/10 3971 days 26%
Chen Levin 7/10 3976 days 25%
Lara Mroseck 10/10 3976 days 26%
Robert Geissler 10/10 3976 days 26%
Moulou Ludonvic 8/10 3983 days 25%
Elisabeth Boulier 8/10 3983 days 25%
Mark Wiggington 8/10 4247 days 8%
Bertiethebus 10/10 4253 days 8%
Audrey Ripoche 9/10 4260 days 8%
Miranda 7/10 4261 days 7%
Bertrand Gilles 7/10 4266 days 7%
Debiesse 7/10 4272 days 6%
Galen Licht 10/10 4272 days 7%
Thomas 8/10 4282 days 6%
Karina Gratz 3/10 4288 days 3%
Luisa 9/10 4289 days 6%
Soren and Inelase Lindhardbell 10/10 4356 days 1%
Soren and Inelase Lindhardbell 10/10 4356 days 1%
Nadine 8/10 4356 days 1%
Roux 8/10 4364 days 1%
Timo Maschke 10/10 4365 days 1%
Jackie and Brian 8/10 4366 days 1%
Darren Abbott 7/10 4367 days 1%
Alexandra van den Brack 7/10 4371 days 0%
Anne and John 9/10 4373 days 0%
Sasha and Sandra Bonavia 10/10 4374 days 0%
Barbara 10/10 4374 days 0%
Denise Albrecht 10/10 4378 days 0%
Sally 10/10 4378 days 0%
Megan Child 10/10 4391 days 33%
Adrian Weidell 8/10 4579 days 33%
Jonathan Tuthill 10/10 4634 days 33%
Jen Sweeting 8/10 4636 days 33%
Johannes Mullner 5/10 4639 days 25%
Def Fem 8/10 4644 days 33%
Axel Irriger 6/10 4651 days 29%
Lucy Wilde 6/10 4652 days 29%
Dick Stewart 7/10 4654 days 31%
Janet 9/10 4654 days 33%
Lee Lloyd 9/10 4659 days 33%
Ryan Pynappels 8/10 4660 days 33%
Carl & Desiree Potter 10/10 4661 days 33%
John & Ray Calder 7/10 4661 days 31%
D Collier 10/10 4662 days 33%
E Smudde 8/10 4662 days 33%
Rachel 9/10 4663 days 33%
Yves & Sylvia 8/10 4663 days 33%
Andy Bridgman 8/10 4663 days 33%
Hendrik F 8/10 4663 days 33%
Hardy 8/10 4664 days 33%
Alan Findlay 8/10 4664 days 33%
Fannette Peyreplane 9/10 4666 days 33%
Schweiger 8/10 4673 days 33%
Margaret Wendell 8/10 4676 days 33%
Frank & Julia 6/10 4677 days 29%
Bradley 7/10 4723 days 31%
Rene Rypkema 7/10 4723 days 31%
Steve & Maggie 4/10 4741 days 22%
Peter, Noelle & Susanne 6/10 4743 days 29%
Cornelia & Josef 9/10 4752 days 33%
Jan & Marian 10/10 4752 days 33%
Benjamin Meier 8/10 4755 days 33%
Remco te Lintum 8/10 4756 days 33%
P Stanton 10/10 4957 days 33%
Lisa Milton 10/10 4977 days 33%
Weez18 10/10 4984 days 33%
Eric Grant 9/10 4989 days 33%
Eric & Liz McKean 10/10 4997 days 33%
Janice OConnor 9/10 4998 days 33%
Van Vliet 7/10 5002 days 31%
Walter Buschta 10/10 5006 days 33%
Richard Broughton 9/10 5009 days 33%
Ben Akin-Smith 9/10 5009 days 33%
Alan Munday 9/10 5013 days 33%
Pam & Rob Tellwright 9/10 5019 days 33%
Agnes McMillan 10/10 5027 days 33%
Gerd Pagel 10/10 5028 days 33%
Jill Dean 9/10 5030 days 33%
Katharina Dierkes 8/10 5030 days 33%
Saglibene 10/10 5033 days 33%
Jarvis and Anja 8/10 5033 days 33%
Derek Archibald 9/10 5036 days 33%
Karen Phillips 10/10 5040 days 33%
Isbabel 9/10 5041 days 33%
Fred West 8/10 5042 days 33%
Dizey 10/10 5074 days 33%
Buttie 10/10 5074 days 33%
Shoe 10/10 5105 days 33%
Wal & Lynne 8/10 5309 days 33%
Chris & Rob 8/10 5312 days 33%
davidm239 9/10 5319 days 33%
Martin 10/10 5319 days 33%
lindam 10/10 5349 days 33%
hooperuk 10/10 5349 days 33%
Hans and Astrid 9/10 5357 days 33%
Kevin F 8/10 5362 days 33%
Theresa 10/10 5368 days 33%
Antoine Del 7/10 5370 days 31%
Tanya 9/10 5373 days 33%
Peter Brown 9/10 5376 days 33%
Susan & Richard 10/10 5380 days 33%
SB 8/10 5382 days 33%
Johan 9/10 5382 days 33%
Jonathan Martin 8/10 5383 days 33%
Tim 8/10 5387 days 33%
Pierre Pilon 10/10 5388 days 33%
Ed & Pat Mitchell 8/10 5388 days 33%
Ivo Braakhuis 6/10 5388 days 29%
Hans & Huxi 8/10 5388 days 33%
Mieke Knoops 9/10 5390 days 33%
Pascal Auber 10/10 5394 days 33%
Becky 10/10 5401 days 33%
Caitriona Doyle 10/10 5402 days 33%
Adriane 7/10 5404 days 31%
Hanz 10/10 5404 days 33%
Pizzanelli 8/10 5407 days 33%
Chris Kevin 9/10 5417 days 33%
Elizabeth E 8/10 5424 days 33%
Markus 8/10 5424 days 33%
EA Anders 5/10 5425 days 25%
deanlaw 10/10 5453 days 33%
gemmav 9/10 5454 days 33%
eliertv 7/10 5454 days 31%
Furger 10/10 5472 days 33%
Chris Leach 8/10 5477 days 33%
Sabrina Bazin 9/10 5478 days 33%
Colin S 5/10 5478 days 25%
Bernard Misfud 9/10 5481 days 33%
Hansjoerg Ehrmann 7/10 5481 days 31%
Thorben Thede 7/10 5482 days 31%
Shane and Kate Wilkinson 10/10 5492 days 33%
arminh 6/10 5493 days 29%
Graham Butt 10/10 5493 days 33%
Dermot Bryne 10/10 5493 days 33%
Evan 9/10 5531 days 33%
miniappleses 9/10 5531 days 33%
arthurw 10/10 5587 days 33%
richardh 9/10 5595 days 33%
SiljaH 5/10 5704 days 25%
jenniferk 10/10 5714 days 33%
scottl 9/10 5714 days 33%
Colin Church 9/10 5714 days 33%
Marc_N 10/10 5715 days 33%
Andrew Biddle 7/10 5716 days 31%
SBlake 8/10 5719 days 33%
AnjaN 10/10 5721 days 33%
Falk 8/10 5730 days 33%
WiebkeS 9/10 5730 days 33%
AmyBarrett 10/10 5730 days 33%
ChrisD 10/10 5730 days 33%
GeraldMcNamora 8/10 5730 days 33%
StijnH 8/10 5731 days 33%
Lars Haf 8/10 5732 days 33%
AnjaChrist 9/10 5732 days 33%
Tiemen 9/10 5734 days 33%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.87% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.