Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3219 days | 88% |
| Andy | 9/10 | 3228 days | 100% |
| Benedikt Lorenz | 7/10 | 3252 days | 92% |
| Jonas Neumann | 9/10 | 3255 days | 98% |
| Theresa Flach | 9/10 | 3255 days | 98% |
| Alexandra Luerner | 9/10 | 3302 days | 94% |
| Frank Bien | 9/10 | 3302 days | 94% |
| Sarah | 10/10 | 3304 days | 94% |
| Alan Rock | 7/10 | 3307 days | 87% |
| Tina Kueffer | 8/10 | 3309 days | 92% |
| Wolfgang | 10/10 | 3312 days | 94% |
| Favia | 10/10 | 3312 days | 94% |
| Daniel Carr | 9/10 | 3313 days | 93% |
| romain perroches | 9/10 | 3325 days | 92% |
| Soria Chher | 9/10 | 3325 days | 92% |
| Alex Schmidt | 10/10 | 3325 days | 92% |
| Justine Langero | 9/10 | 3334 days | 91% |
| Thomas | 9/10 | 3334 days | 91% |
| Gabriel Prerot | 8/10 | 3343 days | 89% |
| Bettina Enigl | 9/10 | 3343 days | 90% |
| Mikulas and Dominika | 8/10 | 3349 days | 89% |
| Benjamin Leboucq | 7/10 | 3545 days | 68% |
| Adrien Richard | 7/10 | 3545 days | 68% |
| Nicole | 7/10 | 3547 days | 68% |
| Johannes Wassner | 8/10 | 3552 days | 71% |
| Sylvie Smets | 9/10 | 3553 days | 72% |
| Maarten Simons | 9/10 | 3556 days | 71% |
| Magali Schwantke | 9/10 | 3560 days | 71% |
| Kathrin Redl | 7/10 | 3563 days | 66% |
| Luala F | 10/10 | 3564 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3564 days | 70% |
| Anna Kern | 8/10 | 3564 days | 70% |
| Yoomm | 8/10 | 3571 days | 69% |
| Mark | 6/10 | 3571 days | 61% |
| Robin Stamm | 8/10 | 3571 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3572 days | 66% |
| Johannes Frank | 8/10 | 3574 days | 69% |
| Tom Brien | 8/10 | 3577 days | 69% |
| Skye Brien | 10/10 | 3577 days | 70% |
| Dennis Xuereb | 8/10 | 3580 days | 69% |
| Andre | 10/10 | 3580 days | 70% |
| Marco | 7/10 | 3585 days | 65% |
| Mateusz | 8/10 | 3589 days | 68% |
| Ambrosio Loojs | 5/10 | 3609 days | 51% |
| Anna Bouteloup | 7/10 | 3609 days | 63% |
| Pauline Chailand | 9/10 | 3609 days | 67% |
| Anna Stoehr | 6/10 | 3610 days | 58% |
| Ulli | 10/10 | 3611 days | 67% |
| Kristyna Mokrackoua | 10/10 | 3615 days | 67% |
| Philipp | 10/10 | 3617 days | 67% |
| Monica Mier | 10/10 | 3619 days | 66% |
| Ian Hortop | 9/10 | 3621 days | 66% |
| Sara Kuenzi | 7/10 | 3626 days | 61% |
| Barna Szakacs | 9/10 | 3647 days | 63% |
| Christian Boudreau | 8/10 | 3650 days | 62% |
| Evie Sel | 9/10 | 3669 days | 61% |
| Robyn Hallowell | 10/10 | 3670 days | 62% |
| Selma Krap | 9/10 | 3670 days | 61% |
| Maxi Woedel | 9/10 | 3670 days | 61% |
| Philipp Richter | 8/10 | 3704 days | 58% |
| Katherine Halliday | 8/10 | 3932 days | 38% |
| Nina Müller | 6/10 | 3958 days | 31% |
| Katie Stillman | 7/10 | 4016 days | 29% |
| leila rowbotham | 8/10 | 4027 days | 30% |
| Polly Rider | 8/10 | 4037 days | 29% |
| Astrid Egesten | 8/10 | 4040 days | 29% |
| Alex | 7/10 | 4286 days | 7% |
| Josefin Lind | 9/10 | 4287 days | 7% |
| Herman Holmgist | 10/10 | 4287 days | 8% |
| Christina | 7/10 | 4290 days | 7% |
| Kathrin Lerch | 8/10 | 4290 days | 7% |
| Erik Nestlez | 10/10 | 4291 days | 7% |
| Sanne Meijer | 10/10 | 4291 days | 7% |
| Jenny Finch | 8/10 | 4304 days | 6% |
| Drame Mahmadou | 7/10 | 4305 days | 5% |
| Adele Grandguillot | 5/10 | 4305 days | 4% |
| Anne Haenchen | 7/10 | 4308 days | 5% |
| Kathi | 7/10 | 4308 days | 5% |
| Christine Helleiner | 9/10 | 4309 days | 6% |
| Felicitas | 9/10 | 4309 days | 6% |
| Steffen | 4/10 | 4311 days | 3% |
| Sergey Pronkin | 9/10 | 4311 days | 5% |
| Jan Kerkhoff | 10/10 | 4312 days | 5% |
| Friederike Kranzin | 9/10 | 4315 days | 5% |
| Guillaume | 8/10 | 4317 days | 5% |
| Pierre Gentile | 4/10 | 4319 days | 3% |
| Jennifer Garner | 9/10 | 4321 days | 4% |
| Ian Garner | 9/10 | 4321 days | 4% |
| Marinette | 9/10 | 4323 days | 4% |
| Karel | 9/10 | 4324 days | 4% |
| Kristyna | 8/10 | 4324 days | 4% |
| Toke Frederiksen | 4/10 | 4331 days | 2% |
| Verena | 8/10 | 4335 days | 3% |
| Benjamin | 8/10 | 4335 days | 3% |
| Lars Borgaa | 8/10 | 4348 days | 2% |
| Susser | 9/10 | 4360 days | 1% |
| Chen Levin | 7/10 | 4365 days | 1% |
| Lara Mroseck | 10/10 | 4365 days | 1% |
| Robert Geissler | 10/10 | 4365 days | 1% |
| Moulou Ludonvic | 8/10 | 4372 days | 0% |
| Elisabeth Boulier | 8/10 | 4372 days | 0% |
| Mark Wiggington | 8/10 | 4636 days | 44% |
| Bertiethebus | 10/10 | 4642 days | 44% |
| Audrey Ripoche | 9/10 | 4649 days | 44% |
| Miranda | 7/10 | 4650 days | 41% |
| Bertrand Gilles | 7/10 | 4655 days | 41% |
| Debiesse | 7/10 | 4661 days | 41% |
| Galen Licht | 10/10 | 4661 days | 44% |
| Thomas | 8/10 | 4671 days | 44% |
| Karina Gratz | 3/10 | 4677 days | 24% |
| Luisa | 9/10 | 4678 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4745 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4745 days | 44% |
| Nadine | 8/10 | 4745 days | 44% |
| Roux | 8/10 | 4753 days | 44% |
| Timo Maschke | 10/10 | 4754 days | 44% |
| Jackie and Brian | 8/10 | 4755 days | 44% |
| Darren Abbott | 7/10 | 4756 days | 41% |
| Alexandra van den Brack | 7/10 | 4760 days | 41% |
| Anne and John | 9/10 | 4762 days | 44% |
| Sasha and Sandra Bonavia | 10/10 | 4763 days | 44% |
| Barbara | 10/10 | 4763 days | 44% |
| Denise Albrecht | 10/10 | 4767 days | 44% |
| Sally | 10/10 | 4767 days | 44% |
| Megan Child | 10/10 | 4780 days | 44% |
| Adrian Weidell | 8/10 | 4968 days | 44% |
| Jonathan Tuthill | 10/10 | 5023 days | 44% |
| Jen Sweeting | 8/10 | 5025 days | 44% |
| Johannes Mullner | 5/10 | 5028 days | 34% |
| Def Fem | 8/10 | 5033 days | 44% |
| Axel Irriger | 6/10 | 5040 days | 38% |
| Lucy Wilde | 6/10 | 5041 days | 38% |
| Dick Stewart | 7/10 | 5043 days | 41% |
| Janet | 9/10 | 5043 days | 44% |
| Lee Lloyd | 9/10 | 5048 days | 44% |
| Ryan Pynappels | 8/10 | 5049 days | 44% |
| Carl & Desiree Potter | 10/10 | 5050 days | 44% |
| John & Ray Calder | 7/10 | 5050 days | 41% |
| D Collier | 10/10 | 5051 days | 44% |
| E Smudde | 8/10 | 5051 days | 44% |
| Rachel | 9/10 | 5052 days | 44% |
| Yves & Sylvia | 8/10 | 5052 days | 44% |
| Andy Bridgman | 8/10 | 5052 days | 44% |
| Hendrik F | 8/10 | 5052 days | 44% |
| Hardy | 8/10 | 5053 days | 44% |
| Alan Findlay | 8/10 | 5053 days | 44% |
| Fannette Peyreplane | 9/10 | 5055 days | 44% |
| Schweiger | 8/10 | 5062 days | 44% |
| Margaret Wendell | 8/10 | 5065 days | 44% |
| Frank & Julia | 6/10 | 5066 days | 38% |
| Bradley | 7/10 | 5112 days | 41% |
| Rene Rypkema | 7/10 | 5112 days | 41% |
| Steve & Maggie | 4/10 | 5130 days | 29% |
| Peter, Noelle & Susanne | 6/10 | 5132 days | 38% |
| Cornelia & Josef | 9/10 | 5141 days | 44% |
| Jan & Marian | 10/10 | 5141 days | 44% |
| Benjamin Meier | 8/10 | 5144 days | 44% |
| Remco te Lintum | 8/10 | 5145 days | 44% |
| P Stanton | 10/10 | 5346 days | 44% |
| Lisa Milton | 10/10 | 5366 days | 44% |
| Weez18 | 10/10 | 5373 days | 44% |
| Eric Grant | 9/10 | 5378 days | 44% |
| Eric & Liz McKean | 10/10 | 5386 days | 44% |
| Janice OConnor | 9/10 | 5387 days | 44% |
| Van Vliet | 7/10 | 5391 days | 41% |
| Walter Buschta | 10/10 | 5395 days | 44% |
| Richard Broughton | 9/10 | 5398 days | 44% |
| Ben Akin-Smith | 9/10 | 5398 days | 44% |
| Alan Munday | 9/10 | 5402 days | 44% |
| Pam & Rob Tellwright | 9/10 | 5408 days | 44% |
| Agnes McMillan | 10/10 | 5416 days | 44% |
| Gerd Pagel | 10/10 | 5417 days | 44% |
| Jill Dean | 9/10 | 5419 days | 44% |
| Katharina Dierkes | 8/10 | 5419 days | 44% |
| Saglibene | 10/10 | 5422 days | 44% |
| Jarvis and Anja | 8/10 | 5422 days | 44% |
| Derek Archibald | 9/10 | 5425 days | 44% |
| Karen Phillips | 10/10 | 5429 days | 44% |
| Isbabel | 9/10 | 5430 days | 44% |
| Fred West | 8/10 | 5431 days | 44% |
| Dizey | 10/10 | 5463 days | 44% |
| Buttie | 10/10 | 5463 days | 44% |
| Shoe | 10/10 | 5494 days | 44% |
| Wal & Lynne | 8/10 | 5698 days | 44% |
| Chris & Rob | 8/10 | 5701 days | 44% |
| davidm239 | 9/10 | 5708 days | 44% |
| Martin | 10/10 | 5708 days | 44% |
| lindam | 10/10 | 5738 days | 44% |
| hooperuk | 10/10 | 5738 days | 44% |
| Hans and Astrid | 9/10 | 5746 days | 44% |
| Kevin F | 8/10 | 5751 days | 44% |
| Theresa | 10/10 | 5757 days | 44% |
| Antoine Del | 7/10 | 5759 days | 41% |
| Tanya | 9/10 | 5762 days | 44% |
| Peter Brown | 9/10 | 5765 days | 44% |
| Susan & Richard | 10/10 | 5769 days | 44% |
| SB | 8/10 | 5771 days | 44% |
| Johan | 9/10 | 5771 days | 44% |
| Jonathan Martin | 8/10 | 5772 days | 44% |
| Tim | 8/10 | 5776 days | 44% |
| Pierre Pilon | 10/10 | 5777 days | 44% |
| Ed & Pat Mitchell | 8/10 | 5777 days | 44% |
| Ivo Braakhuis | 6/10 | 5777 days | 38% |
| Hans & Huxi | 8/10 | 5777 days | 44% |
| Mieke Knoops | 9/10 | 5779 days | 44% |
| Pascal Auber | 10/10 | 5783 days | 44% |
| Becky | 10/10 | 5790 days | 44% |
| Caitriona Doyle | 10/10 | 5791 days | 44% |
| Adriane | 7/10 | 5793 days | 41% |
| Hanz | 10/10 | 5793 days | 44% |
| Pizzanelli | 8/10 | 5796 days | 44% |
| Chris Kevin | 9/10 | 5806 days | 44% |
| Elizabeth E | 8/10 | 5813 days | 44% |
| Markus | 8/10 | 5813 days | 44% |
| EA Anders | 5/10 | 5814 days | 34% |
| deanlaw | 10/10 | 5842 days | 44% |
| gemmav | 9/10 | 5843 days | 44% |
| eliertv | 7/10 | 5843 days | 41% |
| Furger | 10/10 | 5861 days | 44% |
| Chris Leach | 8/10 | 5866 days | 44% |
| Sabrina Bazin | 9/10 | 5867 days | 44% |
| Colin S | 5/10 | 5867 days | 34% |
| Bernard Misfud | 9/10 | 5870 days | 44% |
| Hansjoerg Ehrmann | 7/10 | 5870 days | 41% |
| Thorben Thede | 7/10 | 5871 days | 41% |
| Shane and Kate Wilkinson | 10/10 | 5881 days | 44% |
| arminh | 6/10 | 5882 days | 38% |
| Graham Butt | 10/10 | 5882 days | 44% |
| Dermot Bryne | 10/10 | 5882 days | 44% |
| Evan | 9/10 | 5920 days | 44% |
| miniappleses | 9/10 | 5920 days | 44% |
| arthurw | 10/10 | 5976 days | 44% |
| richardh | 9/10 | 5984 days | 44% |
| SiljaH | 5/10 | 6093 days | 34% |
| jenniferk | 10/10 | 6103 days | 44% |
| scottl | 9/10 | 6103 days | 44% |
| Colin Church | 9/10 | 6103 days | 44% |
| Marc_N | 10/10 | 6104 days | 44% |
| Andrew Biddle | 7/10 | 6105 days | 41% |
| SBlake | 8/10 | 6108 days | 44% |
| AnjaN | 10/10 | 6110 days | 44% |
| Falk | 8/10 | 6119 days | 44% |
| WiebkeS | 9/10 | 6119 days | 44% |
| AmyBarrett | 10/10 | 6119 days | 44% |
| ChrisD | 10/10 | 6119 days | 44% |
| GeraldMcNamora | 8/10 | 6119 days | 44% |
| StijnH | 8/10 | 6120 days | 44% |
| Lars Haf | 8/10 | 6121 days | 44% |
| AnjaChrist | 9/10 | 6121 days | 44% |
| Tiemen | 9/10 | 6123 days | 44% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.