Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 2901 days | 87% |
| Andy | 9/10 | 2910 days | 100% |
| Benedikt Lorenz | 7/10 | 2934 days | 92% |
| Jonas Neumann | 9/10 | 2937 days | 98% |
| Theresa Flach | 9/10 | 2937 days | 98% |
| Alexandra Luerner | 9/10 | 2984 days | 95% |
| Frank Bien | 9/10 | 2984 days | 95% |
| Sarah | 10/10 | 2986 days | 96% |
| Alan Rock | 7/10 | 2989 days | 89% |
| Tina Kueffer | 8/10 | 2991 days | 93% |
| Wolfgang | 10/10 | 2994 days | 95% |
| Favia | 10/10 | 2994 days | 95% |
| Daniel Carr | 9/10 | 2995 days | 94% |
| romain perroches | 9/10 | 3007 days | 93% |
| Soria Chher | 9/10 | 3007 days | 93% |
| Alex Schmidt | 10/10 | 3007 days | 94% |
| Justine Langero | 9/10 | 3016 days | 93% |
| Thomas | 9/10 | 3016 days | 93% |
| Gabriel Prerot | 8/10 | 3025 days | 91% |
| Bettina Enigl | 9/10 | 3025 days | 92% |
| Mikulas and Dominika | 8/10 | 3031 days | 91% |
| Benjamin Leboucq | 7/10 | 3227 days | 74% |
| Adrien Richard | 7/10 | 3227 days | 74% |
| Nicole | 7/10 | 3229 days | 73% |
| Johannes Wassner | 8/10 | 3234 days | 77% |
| Sylvie Smets | 9/10 | 3235 days | 78% |
| Maarten Simons | 9/10 | 3238 days | 78% |
| Magali Schwantke | 9/10 | 3242 days | 77% |
| Kathrin Redl | 7/10 | 3245 days | 72% |
| Luala F | 10/10 | 3246 days | 78% |
| Sebastian Heinzelmann | 8/10 | 3246 days | 76% |
| Anna Kern | 8/10 | 3246 days | 76% |
| Yoomm | 8/10 | 3253 days | 76% |
| Mark | 6/10 | 3253 days | 66% |
| Robin Stamm | 8/10 | 3253 days | 76% |
| Stephan Kirchenbaur | 7/10 | 3254 days | 72% |
| Johannes Frank | 8/10 | 3256 days | 76% |
| Tom Brien | 8/10 | 3259 days | 75% |
| Skye Brien | 10/10 | 3259 days | 77% |
| Dennis Xuereb | 8/10 | 3262 days | 75% |
| Andre | 10/10 | 3262 days | 77% |
| Marco | 7/10 | 3267 days | 71% |
| Mateusz | 8/10 | 3271 days | 74% |
| Ambrosio Loojs | 5/10 | 3291 days | 57% |
| Anna Bouteloup | 7/10 | 3291 days | 69% |
| Pauline Chailand | 9/10 | 3291 days | 74% |
| Anna Stoehr | 6/10 | 3292 days | 64% |
| Ulli | 10/10 | 3293 days | 74% |
| Kristyna Mokrackoua | 10/10 | 3297 days | 74% |
| Philipp | 10/10 | 3299 days | 74% |
| Monica Mier | 10/10 | 3301 days | 74% |
| Ian Hortop | 9/10 | 3303 days | 73% |
| Sara Kuenzi | 7/10 | 3308 days | 68% |
| Barna Szakacs | 9/10 | 3329 days | 71% |
| Christian Boudreau | 8/10 | 3332 days | 70% |
| Evie Sel | 9/10 | 3351 days | 70% |
| Robyn Hallowell | 10/10 | 3352 days | 70% |
| Selma Krap | 9/10 | 3352 days | 70% |
| Maxi Woedel | 9/10 | 3352 days | 70% |
| Philipp Richter | 8/10 | 3386 days | 67% |
| Katherine Halliday | 8/10 | 3614 days | 51% |
| Nina Müller | 6/10 | 3640 days | 43% |
| Katie Stillman | 7/10 | 3698 days | 43% |
| leila rowbotham | 8/10 | 3709 days | 45% |
| Polly Rider | 8/10 | 3719 days | 44% |
| Astrid Egesten | 8/10 | 3722 days | 44% |
| Alex | 7/10 | 3968 days | 26% |
| Josefin Lind | 9/10 | 3969 days | 27% |
| Herman Holmgist | 10/10 | 3969 days | 28% |
| Christina | 7/10 | 3972 days | 26% |
| Kathrin Lerch | 8/10 | 3972 days | 27% |
| Erik Nestlez | 10/10 | 3973 days | 27% |
| Sanne Meijer | 10/10 | 3973 days | 27% |
| Jenny Finch | 8/10 | 3986 days | 26% |
| Drame Mahmadou | 7/10 | 3987 days | 25% |
| Adele Grandguillot | 5/10 | 3987 days | 20% |
| Anne Haenchen | 7/10 | 3990 days | 24% |
| Kathi | 7/10 | 3990 days | 24% |
| Christine Helleiner | 9/10 | 3991 days | 26% |
| Felicitas | 9/10 | 3991 days | 26% |
| Steffen | 4/10 | 3993 days | 17% |
| Sergey Pronkin | 9/10 | 3993 days | 26% |
| Jan Kerkhoff | 10/10 | 3994 days | 26% |
| Friederike Kranzin | 9/10 | 3997 days | 25% |
| Guillaume | 8/10 | 3999 days | 25% |
| Pierre Gentile | 4/10 | 4001 days | 16% |
| Jennifer Garner | 9/10 | 4003 days | 25% |
| Ian Garner | 9/10 | 4003 days | 25% |
| Marinette | 9/10 | 4005 days | 25% |
| Karel | 9/10 | 4006 days | 25% |
| Kristyna | 8/10 | 4006 days | 25% |
| Toke Frederiksen | 4/10 | 4013 days | 16% |
| Verena | 8/10 | 4017 days | 24% |
| Benjamin | 8/10 | 4017 days | 24% |
| Lars Borgaa | 8/10 | 4030 days | 23% |
| Susser | 9/10 | 4042 days | 22% |
| Chen Levin | 7/10 | 4047 days | 21% |
| Lara Mroseck | 10/10 | 4047 days | 22% |
| Robert Geissler | 10/10 | 4047 days | 22% |
| Moulou Ludonvic | 8/10 | 4054 days | 21% |
| Elisabeth Boulier | 8/10 | 4054 days | 21% |
| Mark Wiggington | 8/10 | 4318 days | 3% |
| Bertiethebus | 10/10 | 4324 days | 3% |
| Audrey Ripoche | 9/10 | 4331 days | 3% |
| Miranda | 7/10 | 4332 days | 2% |
| Bertrand Gilles | 7/10 | 4337 days | 2% |
| Debiesse | 7/10 | 4343 days | 2% |
| Galen Licht | 10/10 | 4343 days | 2% |
| Thomas | 8/10 | 4353 days | 1% |
| Karina Gratz | 3/10 | 4359 days | 0% |
| Luisa | 9/10 | 4360 days | 1% |
| Soren and Inelase Lindhardbell | 10/10 | 4427 days | 35% |
| Soren and Inelase Lindhardbell | 10/10 | 4427 days | 35% |
| Nadine | 8/10 | 4427 days | 34% |
| Roux | 8/10 | 4435 days | 34% |
| Timo Maschke | 10/10 | 4436 days | 35% |
| Jackie and Brian | 8/10 | 4437 days | 34% |
| Darren Abbott | 7/10 | 4438 days | 32% |
| Alexandra van den Brack | 7/10 | 4442 days | 32% |
| Anne and John | 9/10 | 4444 days | 34% |
| Sasha and Sandra Bonavia | 10/10 | 4445 days | 35% |
| Barbara | 10/10 | 4445 days | 35% |
| Denise Albrecht | 10/10 | 4449 days | 35% |
| Sally | 10/10 | 4449 days | 35% |
| Megan Child | 10/10 | 4462 days | 35% |
| Adrian Weidell | 8/10 | 4650 days | 34% |
| Jonathan Tuthill | 10/10 | 4705 days | 35% |
| Jen Sweeting | 8/10 | 4707 days | 34% |
| Johannes Mullner | 5/10 | 4710 days | 26% |
| Def Fem | 8/10 | 4715 days | 34% |
| Axel Irriger | 6/10 | 4722 days | 30% |
| Lucy Wilde | 6/10 | 4723 days | 30% |
| Dick Stewart | 7/10 | 4725 days | 32% |
| Janet | 9/10 | 4725 days | 34% |
| Lee Lloyd | 9/10 | 4730 days | 34% |
| Ryan Pynappels | 8/10 | 4731 days | 34% |
| Carl & Desiree Potter | 10/10 | 4732 days | 35% |
| John & Ray Calder | 7/10 | 4732 days | 32% |
| D Collier | 10/10 | 4733 days | 35% |
| E Smudde | 8/10 | 4733 days | 34% |
| Rachel | 9/10 | 4734 days | 34% |
| Yves & Sylvia | 8/10 | 4734 days | 34% |
| Andy Bridgman | 8/10 | 4734 days | 34% |
| Hendrik F | 8/10 | 4734 days | 34% |
| Hardy | 8/10 | 4735 days | 34% |
| Alan Findlay | 8/10 | 4735 days | 34% |
| Fannette Peyreplane | 9/10 | 4737 days | 34% |
| Schweiger | 8/10 | 4744 days | 34% |
| Margaret Wendell | 8/10 | 4747 days | 34% |
| Frank & Julia | 6/10 | 4748 days | 30% |
| Bradley | 7/10 | 4794 days | 32% |
| Rene Rypkema | 7/10 | 4794 days | 32% |
| Steve & Maggie | 4/10 | 4812 days | 22% |
| Peter, Noelle & Susanne | 6/10 | 4814 days | 30% |
| Cornelia & Josef | 9/10 | 4823 days | 34% |
| Jan & Marian | 10/10 | 4823 days | 35% |
| Benjamin Meier | 8/10 | 4826 days | 34% |
| Remco te Lintum | 8/10 | 4827 days | 34% |
| P Stanton | 10/10 | 5028 days | 35% |
| Lisa Milton | 10/10 | 5048 days | 35% |
| Weez18 | 10/10 | 5055 days | 35% |
| Eric Grant | 9/10 | 5060 days | 34% |
| Eric & Liz McKean | 10/10 | 5068 days | 35% |
| Janice OConnor | 9/10 | 5069 days | 34% |
| Van Vliet | 7/10 | 5073 days | 32% |
| Walter Buschta | 10/10 | 5077 days | 35% |
| Richard Broughton | 9/10 | 5080 days | 34% |
| Ben Akin-Smith | 9/10 | 5080 days | 34% |
| Alan Munday | 9/10 | 5084 days | 34% |
| Pam & Rob Tellwright | 9/10 | 5090 days | 34% |
| Agnes McMillan | 10/10 | 5098 days | 35% |
| Gerd Pagel | 10/10 | 5099 days | 35% |
| Jill Dean | 9/10 | 5101 days | 34% |
| Katharina Dierkes | 8/10 | 5101 days | 34% |
| Saglibene | 10/10 | 5104 days | 35% |
| Jarvis and Anja | 8/10 | 5104 days | 34% |
| Derek Archibald | 9/10 | 5107 days | 34% |
| Karen Phillips | 10/10 | 5111 days | 35% |
| Isbabel | 9/10 | 5112 days | 34% |
| Fred West | 8/10 | 5113 days | 34% |
| Dizey | 10/10 | 5145 days | 35% |
| Buttie | 10/10 | 5145 days | 35% |
| Shoe | 10/10 | 5176 days | 35% |
| Wal & Lynne | 8/10 | 5380 days | 34% |
| Chris & Rob | 8/10 | 5383 days | 34% |
| davidm239 | 9/10 | 5390 days | 34% |
| Martin | 10/10 | 5390 days | 35% |
| lindam | 10/10 | 5420 days | 35% |
| hooperuk | 10/10 | 5420 days | 35% |
| Hans and Astrid | 9/10 | 5428 days | 34% |
| Kevin F | 8/10 | 5433 days | 34% |
| Theresa | 10/10 | 5439 days | 35% |
| Antoine Del | 7/10 | 5441 days | 32% |
| Tanya | 9/10 | 5444 days | 34% |
| Peter Brown | 9/10 | 5447 days | 34% |
| Susan & Richard | 10/10 | 5451 days | 35% |
| SB | 8/10 | 5453 days | 34% |
| Johan | 9/10 | 5453 days | 34% |
| Jonathan Martin | 8/10 | 5454 days | 34% |
| Tim | 8/10 | 5458 days | 34% |
| Pierre Pilon | 10/10 | 5459 days | 35% |
| Ed & Pat Mitchell | 8/10 | 5459 days | 34% |
| Ivo Braakhuis | 6/10 | 5459 days | 30% |
| Hans & Huxi | 8/10 | 5459 days | 34% |
| Mieke Knoops | 9/10 | 5461 days | 34% |
| Pascal Auber | 10/10 | 5465 days | 35% |
| Becky | 10/10 | 5472 days | 35% |
| Caitriona Doyle | 10/10 | 5473 days | 35% |
| Adriane | 7/10 | 5475 days | 32% |
| Hanz | 10/10 | 5475 days | 35% |
| Pizzanelli | 8/10 | 5478 days | 34% |
| Chris Kevin | 9/10 | 5488 days | 34% |
| Elizabeth E | 8/10 | 5495 days | 34% |
| Markus | 8/10 | 5495 days | 34% |
| EA Anders | 5/10 | 5496 days | 26% |
| deanlaw | 10/10 | 5524 days | 35% |
| gemmav | 9/10 | 5525 days | 34% |
| eliertv | 7/10 | 5525 days | 32% |
| Furger | 10/10 | 5543 days | 35% |
| Chris Leach | 8/10 | 5548 days | 34% |
| Sabrina Bazin | 9/10 | 5549 days | 34% |
| Colin S | 5/10 | 5549 days | 26% |
| Bernard Misfud | 9/10 | 5552 days | 34% |
| Hansjoerg Ehrmann | 7/10 | 5552 days | 32% |
| Thorben Thede | 7/10 | 5553 days | 32% |
| Shane and Kate Wilkinson | 10/10 | 5563 days | 35% |
| arminh | 6/10 | 5564 days | 30% |
| Graham Butt | 10/10 | 5564 days | 35% |
| Dermot Bryne | 10/10 | 5564 days | 35% |
| Evan | 9/10 | 5602 days | 34% |
| miniappleses | 9/10 | 5602 days | 34% |
| arthurw | 10/10 | 5658 days | 35% |
| richardh | 9/10 | 5666 days | 34% |
| SiljaH | 5/10 | 5775 days | 26% |
| jenniferk | 10/10 | 5785 days | 35% |
| scottl | 9/10 | 5785 days | 34% |
| Colin Church | 9/10 | 5785 days | 34% |
| Marc_N | 10/10 | 5786 days | 35% |
| Andrew Biddle | 7/10 | 5787 days | 32% |
| SBlake | 8/10 | 5790 days | 34% |
| AnjaN | 10/10 | 5792 days | 35% |
| Falk | 8/10 | 5801 days | 34% |
| WiebkeS | 9/10 | 5801 days | 34% |
| AmyBarrett | 10/10 | 5801 days | 35% |
| ChrisD | 10/10 | 5801 days | 35% |
| GeraldMcNamora | 8/10 | 5801 days | 34% |
| StijnH | 8/10 | 5802 days | 34% |
| Lars Haf | 8/10 | 5803 days | 34% |
| AnjaChrist | 9/10 | 5803 days | 34% |
| Tiemen | 9/10 | 5805 days | 34% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.