Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.37%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3210 days | 87% |
| Andy | 9/10 | 3219 days | 100% |
| Benedikt Lorenz | 7/10 | 3243 days | 92% |
| Jonas Neumann | 9/10 | 3246 days | 98% |
| Theresa Flach | 9/10 | 3246 days | 98% |
| Alexandra Luerner | 9/10 | 3293 days | 94% |
| Frank Bien | 9/10 | 3293 days | 94% |
| Sarah | 10/10 | 3295 days | 94% |
| Alan Rock | 7/10 | 3298 days | 87% |
| Tina Kueffer | 8/10 | 3300 days | 92% |
| Wolfgang | 10/10 | 3303 days | 94% |
| Favia | 10/10 | 3303 days | 94% |
| Daniel Carr | 9/10 | 3304 days | 93% |
| romain perroches | 9/10 | 3316 days | 92% |
| Soria Chher | 9/10 | 3316 days | 92% |
| Alex Schmidt | 10/10 | 3316 days | 92% |
| Justine Langero | 9/10 | 3325 days | 91% |
| Thomas | 9/10 | 3325 days | 91% |
| Gabriel Prerot | 8/10 | 3334 days | 89% |
| Bettina Enigl | 9/10 | 3334 days | 90% |
| Mikulas and Dominika | 8/10 | 3340 days | 89% |
| Benjamin Leboucq | 7/10 | 3536 days | 68% |
| Adrien Richard | 7/10 | 3536 days | 68% |
| Nicole | 7/10 | 3538 days | 68% |
| Johannes Wassner | 8/10 | 3543 days | 71% |
| Sylvie Smets | 9/10 | 3544 days | 72% |
| Maarten Simons | 9/10 | 3547 days | 71% |
| Magali Schwantke | 9/10 | 3551 days | 71% |
| Kathrin Redl | 7/10 | 3554 days | 66% |
| Luala F | 10/10 | 3555 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3555 days | 70% |
| Anna Kern | 8/10 | 3555 days | 70% |
| Yoomm | 8/10 | 3562 days | 69% |
| Mark | 6/10 | 3562 days | 61% |
| Robin Stamm | 8/10 | 3562 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3563 days | 66% |
| Johannes Frank | 8/10 | 3565 days | 69% |
| Tom Brien | 8/10 | 3568 days | 69% |
| Skye Brien | 10/10 | 3568 days | 70% |
| Dennis Xuereb | 8/10 | 3571 days | 69% |
| Andre | 10/10 | 3571 days | 70% |
| Marco | 7/10 | 3576 days | 65% |
| Mateusz | 8/10 | 3580 days | 68% |
| Ambrosio Loojs | 5/10 | 3600 days | 51% |
| Anna Bouteloup | 7/10 | 3600 days | 63% |
| Pauline Chailand | 9/10 | 3600 days | 67% |
| Anna Stoehr | 6/10 | 3601 days | 58% |
| Ulli | 10/10 | 3602 days | 67% |
| Kristyna Mokrackoua | 10/10 | 3606 days | 67% |
| Philipp | 10/10 | 3608 days | 67% |
| Monica Mier | 10/10 | 3610 days | 66% |
| Ian Hortop | 9/10 | 3612 days | 66% |
| Sara Kuenzi | 7/10 | 3617 days | 61% |
| Barna Szakacs | 9/10 | 3638 days | 63% |
| Christian Boudreau | 8/10 | 3641 days | 62% |
| Evie Sel | 9/10 | 3660 days | 61% |
| Robyn Hallowell | 10/10 | 3661 days | 62% |
| Selma Krap | 9/10 | 3661 days | 61% |
| Maxi Woedel | 9/10 | 3661 days | 61% |
| Philipp Richter | 8/10 | 3695 days | 58% |
| Katherine Halliday | 8/10 | 3923 days | 38% |
| Nina Müller | 6/10 | 3949 days | 31% |
| Katie Stillman | 7/10 | 4007 days | 29% |
| leila rowbotham | 8/10 | 4018 days | 30% |
| Polly Rider | 8/10 | 4028 days | 29% |
| Astrid Egesten | 8/10 | 4031 days | 29% |
| Alex | 7/10 | 4277 days | 7% |
| Josefin Lind | 9/10 | 4278 days | 7% |
| Herman Holmgist | 10/10 | 4278 days | 8% |
| Christina | 7/10 | 4281 days | 7% |
| Kathrin Lerch | 8/10 | 4281 days | 7% |
| Erik Nestlez | 10/10 | 4282 days | 7% |
| Sanne Meijer | 10/10 | 4282 days | 7% |
| Jenny Finch | 8/10 | 4295 days | 6% |
| Drame Mahmadou | 7/10 | 4296 days | 5% |
| Adele Grandguillot | 5/10 | 4296 days | 4% |
| Anne Haenchen | 7/10 | 4299 days | 5% |
| Kathi | 7/10 | 4299 days | 5% |
| Christine Helleiner | 9/10 | 4300 days | 6% |
| Felicitas | 9/10 | 4300 days | 6% |
| Steffen | 4/10 | 4302 days | 3% |
| Sergey Pronkin | 9/10 | 4302 days | 5% |
| Jan Kerkhoff | 10/10 | 4303 days | 5% |
| Friederike Kranzin | 9/10 | 4306 days | 5% |
| Guillaume | 8/10 | 4308 days | 5% |
| Pierre Gentile | 4/10 | 4310 days | 3% |
| Jennifer Garner | 9/10 | 4312 days | 4% |
| Ian Garner | 9/10 | 4312 days | 4% |
| Marinette | 9/10 | 4314 days | 4% |
| Karel | 9/10 | 4315 days | 4% |
| Kristyna | 8/10 | 4315 days | 4% |
| Toke Frederiksen | 4/10 | 4322 days | 2% |
| Verena | 8/10 | 4326 days | 3% |
| Benjamin | 8/10 | 4326 days | 3% |
| Lars Borgaa | 8/10 | 4339 days | 2% |
| Susser | 9/10 | 4351 days | 1% |
| Chen Levin | 7/10 | 4356 days | 1% |
| Lara Mroseck | 10/10 | 4356 days | 1% |
| Robert Geissler | 10/10 | 4356 days | 1% |
| Moulou Ludonvic | 8/10 | 4363 days | 0% |
| Elisabeth Boulier | 8/10 | 4363 days | 0% |
| Mark Wiggington | 8/10 | 4627 days | 43% |
| Bertiethebus | 10/10 | 4633 days | 44% |
| Audrey Ripoche | 9/10 | 4640 days | 43% |
| Miranda | 7/10 | 4641 days | 41% |
| Bertrand Gilles | 7/10 | 4646 days | 41% |
| Debiesse | 7/10 | 4652 days | 41% |
| Galen Licht | 10/10 | 4652 days | 44% |
| Thomas | 8/10 | 4662 days | 43% |
| Karina Gratz | 3/10 | 4668 days | 23% |
| Luisa | 9/10 | 4669 days | 43% |
| Soren and Inelase Lindhardbell | 10/10 | 4736 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4736 days | 44% |
| Nadine | 8/10 | 4736 days | 43% |
| Roux | 8/10 | 4744 days | 43% |
| Timo Maschke | 10/10 | 4745 days | 44% |
| Jackie and Brian | 8/10 | 4746 days | 43% |
| Darren Abbott | 7/10 | 4747 days | 41% |
| Alexandra van den Brack | 7/10 | 4751 days | 41% |
| Anne and John | 9/10 | 4753 days | 43% |
| Sasha and Sandra Bonavia | 10/10 | 4754 days | 44% |
| Barbara | 10/10 | 4754 days | 44% |
| Denise Albrecht | 10/10 | 4758 days | 44% |
| Sally | 10/10 | 4758 days | 44% |
| Megan Child | 10/10 | 4771 days | 44% |
| Adrian Weidell | 8/10 | 4959 days | 43% |
| Jonathan Tuthill | 10/10 | 5014 days | 44% |
| Jen Sweeting | 8/10 | 5016 days | 43% |
| Johannes Mullner | 5/10 | 5019 days | 33% |
| Def Fem | 8/10 | 5024 days | 43% |
| Axel Irriger | 6/10 | 5031 days | 37% |
| Lucy Wilde | 6/10 | 5032 days | 37% |
| Dick Stewart | 7/10 | 5034 days | 41% |
| Janet | 9/10 | 5034 days | 43% |
| Lee Lloyd | 9/10 | 5039 days | 43% |
| Ryan Pynappels | 8/10 | 5040 days | 43% |
| Carl & Desiree Potter | 10/10 | 5041 days | 44% |
| John & Ray Calder | 7/10 | 5041 days | 41% |
| D Collier | 10/10 | 5042 days | 44% |
| E Smudde | 8/10 | 5042 days | 43% |
| Rachel | 9/10 | 5043 days | 43% |
| Yves & Sylvia | 8/10 | 5043 days | 43% |
| Andy Bridgman | 8/10 | 5043 days | 43% |
| Hendrik F | 8/10 | 5043 days | 43% |
| Hardy | 8/10 | 5044 days | 43% |
| Alan Findlay | 8/10 | 5044 days | 43% |
| Fannette Peyreplane | 9/10 | 5046 days | 43% |
| Schweiger | 8/10 | 5053 days | 43% |
| Margaret Wendell | 8/10 | 5056 days | 43% |
| Frank & Julia | 6/10 | 5057 days | 37% |
| Bradley | 7/10 | 5103 days | 41% |
| Rene Rypkema | 7/10 | 5103 days | 41% |
| Steve & Maggie | 4/10 | 5121 days | 28% |
| Peter, Noelle & Susanne | 6/10 | 5123 days | 37% |
| Cornelia & Josef | 9/10 | 5132 days | 43% |
| Jan & Marian | 10/10 | 5132 days | 44% |
| Benjamin Meier | 8/10 | 5135 days | 43% |
| Remco te Lintum | 8/10 | 5136 days | 43% |
| P Stanton | 10/10 | 5337 days | 44% |
| Lisa Milton | 10/10 | 5357 days | 44% |
| Weez18 | 10/10 | 5364 days | 44% |
| Eric Grant | 9/10 | 5369 days | 43% |
| Eric & Liz McKean | 10/10 | 5377 days | 44% |
| Janice OConnor | 9/10 | 5378 days | 43% |
| Van Vliet | 7/10 | 5382 days | 41% |
| Walter Buschta | 10/10 | 5386 days | 44% |
| Richard Broughton | 9/10 | 5389 days | 43% |
| Ben Akin-Smith | 9/10 | 5389 days | 43% |
| Alan Munday | 9/10 | 5393 days | 43% |
| Pam & Rob Tellwright | 9/10 | 5399 days | 43% |
| Agnes McMillan | 10/10 | 5407 days | 44% |
| Gerd Pagel | 10/10 | 5408 days | 44% |
| Jill Dean | 9/10 | 5410 days | 43% |
| Katharina Dierkes | 8/10 | 5410 days | 43% |
| Saglibene | 10/10 | 5413 days | 44% |
| Jarvis and Anja | 8/10 | 5413 days | 43% |
| Derek Archibald | 9/10 | 5416 days | 43% |
| Karen Phillips | 10/10 | 5420 days | 44% |
| Isbabel | 9/10 | 5421 days | 43% |
| Fred West | 8/10 | 5422 days | 43% |
| Dizey | 10/10 | 5454 days | 44% |
| Buttie | 10/10 | 5454 days | 44% |
| Shoe | 10/10 | 5485 days | 44% |
| Wal & Lynne | 8/10 | 5689 days | 43% |
| Chris & Rob | 8/10 | 5692 days | 43% |
| davidm239 | 9/10 | 5699 days | 43% |
| Martin | 10/10 | 5699 days | 44% |
| lindam | 10/10 | 5729 days | 44% |
| hooperuk | 10/10 | 5729 days | 44% |
| Hans and Astrid | 9/10 | 5737 days | 43% |
| Kevin F | 8/10 | 5742 days | 43% |
| Theresa | 10/10 | 5748 days | 44% |
| Antoine Del | 7/10 | 5750 days | 41% |
| Tanya | 9/10 | 5753 days | 43% |
| Peter Brown | 9/10 | 5756 days | 43% |
| Susan & Richard | 10/10 | 5760 days | 44% |
| SB | 8/10 | 5762 days | 43% |
| Johan | 9/10 | 5762 days | 43% |
| Jonathan Martin | 8/10 | 5763 days | 43% |
| Tim | 8/10 | 5767 days | 43% |
| Pierre Pilon | 10/10 | 5768 days | 44% |
| Ed & Pat Mitchell | 8/10 | 5768 days | 43% |
| Ivo Braakhuis | 6/10 | 5768 days | 37% |
| Hans & Huxi | 8/10 | 5768 days | 43% |
| Mieke Knoops | 9/10 | 5770 days | 43% |
| Pascal Auber | 10/10 | 5774 days | 44% |
| Becky | 10/10 | 5781 days | 44% |
| Caitriona Doyle | 10/10 | 5782 days | 44% |
| Adriane | 7/10 | 5784 days | 41% |
| Hanz | 10/10 | 5784 days | 44% |
| Pizzanelli | 8/10 | 5787 days | 43% |
| Chris Kevin | 9/10 | 5797 days | 43% |
| Elizabeth E | 8/10 | 5804 days | 43% |
| Markus | 8/10 | 5804 days | 43% |
| EA Anders | 5/10 | 5805 days | 33% |
| deanlaw | 10/10 | 5833 days | 44% |
| gemmav | 9/10 | 5834 days | 43% |
| eliertv | 7/10 | 5834 days | 41% |
| Furger | 10/10 | 5852 days | 44% |
| Chris Leach | 8/10 | 5857 days | 43% |
| Sabrina Bazin | 9/10 | 5858 days | 43% |
| Colin S | 5/10 | 5858 days | 33% |
| Bernard Misfud | 9/10 | 5861 days | 43% |
| Hansjoerg Ehrmann | 7/10 | 5861 days | 41% |
| Thorben Thede | 7/10 | 5862 days | 41% |
| Shane and Kate Wilkinson | 10/10 | 5872 days | 44% |
| arminh | 6/10 | 5873 days | 37% |
| Graham Butt | 10/10 | 5873 days | 44% |
| Dermot Bryne | 10/10 | 5873 days | 44% |
| Evan | 9/10 | 5911 days | 43% |
| miniappleses | 9/10 | 5911 days | 43% |
| arthurw | 10/10 | 5967 days | 44% |
| richardh | 9/10 | 5975 days | 43% |
| SiljaH | 5/10 | 6084 days | 33% |
| jenniferk | 10/10 | 6094 days | 44% |
| scottl | 9/10 | 6094 days | 43% |
| Colin Church | 9/10 | 6094 days | 43% |
| Marc_N | 10/10 | 6095 days | 44% |
| Andrew Biddle | 7/10 | 6096 days | 41% |
| SBlake | 8/10 | 6099 days | 43% |
| AnjaN | 10/10 | 6101 days | 44% |
| Falk | 8/10 | 6110 days | 43% |
| WiebkeS | 9/10 | 6110 days | 43% |
| AmyBarrett | 10/10 | 6110 days | 44% |
| ChrisD | 10/10 | 6110 days | 44% |
| GeraldMcNamora | 8/10 | 6110 days | 43% |
| StijnH | 8/10 | 6111 days | 43% |
| Lars Haf | 8/10 | 6112 days | 43% |
| AnjaChrist | 9/10 | 6112 days | 43% |
| Tiemen | 9/10 | 6114 days | 43% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.