Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 2941 days | 88% |
| Andy | 9/10 | 2950 days | 100% |
| Benedikt Lorenz | 7/10 | 2974 days | 92% |
| Jonas Neumann | 9/10 | 2977 days | 98% |
| Theresa Flach | 9/10 | 2977 days | 98% |
| Alexandra Luerner | 9/10 | 3024 days | 95% |
| Frank Bien | 9/10 | 3024 days | 95% |
| Sarah | 10/10 | 3026 days | 96% |
| Alan Rock | 7/10 | 3029 days | 89% |
| Tina Kueffer | 8/10 | 3031 days | 93% |
| Wolfgang | 10/10 | 3034 days | 95% |
| Favia | 10/10 | 3034 days | 95% |
| Daniel Carr | 9/10 | 3035 days | 94% |
| romain perroches | 9/10 | 3047 days | 93% |
| Soria Chher | 9/10 | 3047 days | 93% |
| Alex Schmidt | 10/10 | 3047 days | 94% |
| Justine Langero | 9/10 | 3056 days | 93% |
| Thomas | 9/10 | 3056 days | 93% |
| Gabriel Prerot | 8/10 | 3065 days | 91% |
| Bettina Enigl | 9/10 | 3065 days | 92% |
| Mikulas and Dominika | 8/10 | 3071 days | 91% |
| Benjamin Leboucq | 7/10 | 3267 days | 73% |
| Adrien Richard | 7/10 | 3267 days | 73% |
| Nicole | 7/10 | 3269 days | 73% |
| Johannes Wassner | 8/10 | 3274 days | 77% |
| Sylvie Smets | 9/10 | 3275 days | 77% |
| Maarten Simons | 9/10 | 3278 days | 77% |
| Magali Schwantke | 9/10 | 3282 days | 77% |
| Kathrin Redl | 7/10 | 3285 days | 72% |
| Luala F | 10/10 | 3286 days | 77% |
| Sebastian Heinzelmann | 8/10 | 3286 days | 76% |
| Anna Kern | 8/10 | 3286 days | 76% |
| Yoomm | 8/10 | 3293 days | 75% |
| Mark | 6/10 | 3293 days | 66% |
| Robin Stamm | 8/10 | 3293 days | 75% |
| Stephan Kirchenbaur | 7/10 | 3294 days | 71% |
| Johannes Frank | 8/10 | 3296 days | 75% |
| Tom Brien | 8/10 | 3299 days | 75% |
| Skye Brien | 10/10 | 3299 days | 76% |
| Dennis Xuereb | 8/10 | 3302 days | 75% |
| Andre | 10/10 | 3302 days | 76% |
| Marco | 7/10 | 3307 days | 70% |
| Mateusz | 8/10 | 3311 days | 74% |
| Ambrosio Loojs | 5/10 | 3331 days | 56% |
| Anna Bouteloup | 7/10 | 3331 days | 69% |
| Pauline Chailand | 9/10 | 3331 days | 73% |
| Anna Stoehr | 6/10 | 3332 days | 64% |
| Ulli | 10/10 | 3333 days | 74% |
| Kristyna Mokrackoua | 10/10 | 3337 days | 74% |
| Philipp | 10/10 | 3339 days | 73% |
| Monica Mier | 10/10 | 3341 days | 73% |
| Ian Hortop | 9/10 | 3343 days | 72% |
| Sara Kuenzi | 7/10 | 3348 days | 68% |
| Barna Szakacs | 9/10 | 3369 days | 71% |
| Christian Boudreau | 8/10 | 3372 days | 70% |
| Evie Sel | 9/10 | 3391 days | 69% |
| Robyn Hallowell | 10/10 | 3392 days | 70% |
| Selma Krap | 9/10 | 3392 days | 69% |
| Maxi Woedel | 9/10 | 3392 days | 69% |
| Philipp Richter | 8/10 | 3426 days | 66% |
| Katherine Halliday | 8/10 | 3654 days | 50% |
| Nina Müller | 6/10 | 3680 days | 42% |
| Katie Stillman | 7/10 | 3738 days | 42% |
| leila rowbotham | 8/10 | 3749 days | 44% |
| Polly Rider | 8/10 | 3759 days | 43% |
| Astrid Egesten | 8/10 | 3762 days | 43% |
| Alex | 7/10 | 4008 days | 24% |
| Josefin Lind | 9/10 | 4009 days | 26% |
| Herman Holmgist | 10/10 | 4009 days | 26% |
| Christina | 7/10 | 4012 days | 24% |
| Kathrin Lerch | 8/10 | 4012 days | 25% |
| Erik Nestlez | 10/10 | 4013 days | 26% |
| Sanne Meijer | 10/10 | 4013 days | 26% |
| Jenny Finch | 8/10 | 4026 days | 24% |
| Drame Mahmadou | 7/10 | 4027 days | 23% |
| Adele Grandguillot | 5/10 | 4027 days | 19% |
| Anne Haenchen | 7/10 | 4030 days | 23% |
| Kathi | 7/10 | 4030 days | 23% |
| Christine Helleiner | 9/10 | 4031 days | 24% |
| Felicitas | 9/10 | 4031 days | 24% |
| Steffen | 4/10 | 4033 days | 16% |
| Sergey Pronkin | 9/10 | 4033 days | 24% |
| Jan Kerkhoff | 10/10 | 4034 days | 24% |
| Friederike Kranzin | 9/10 | 4037 days | 24% |
| Guillaume | 8/10 | 4039 days | 23% |
| Pierre Gentile | 4/10 | 4041 days | 15% |
| Jennifer Garner | 9/10 | 4043 days | 23% |
| Ian Garner | 9/10 | 4043 days | 23% |
| Marinette | 9/10 | 4045 days | 23% |
| Karel | 9/10 | 4046 days | 23% |
| Kristyna | 8/10 | 4046 days | 23% |
| Toke Frederiksen | 4/10 | 4053 days | 15% |
| Verena | 8/10 | 4057 days | 22% |
| Benjamin | 8/10 | 4057 days | 22% |
| Lars Borgaa | 8/10 | 4070 days | 21% |
| Susser | 9/10 | 4082 days | 21% |
| Chen Levin | 7/10 | 4087 days | 19% |
| Lara Mroseck | 10/10 | 4087 days | 21% |
| Robert Geissler | 10/10 | 4087 days | 21% |
| Moulou Ludonvic | 8/10 | 4094 days | 20% |
| Elisabeth Boulier | 8/10 | 4094 days | 20% |
| Mark Wiggington | 8/10 | 4358 days | 1% |
| Bertiethebus | 10/10 | 4364 days | 1% |
| Audrey Ripoche | 9/10 | 4371 days | 0% |
| Miranda | 7/10 | 4372 days | 0% |
| Bertrand Gilles | 7/10 | 4377 days | 0% |
| Debiesse | 7/10 | 4383 days | 33% |
| Galen Licht | 10/10 | 4383 days | 36% |
| Thomas | 8/10 | 4393 days | 35% |
| Karina Gratz | 3/10 | 4399 days | 19% |
| Luisa | 9/10 | 4400 days | 36% |
| Soren and Inelase Lindhardbell | 10/10 | 4467 days | 36% |
| Soren and Inelase Lindhardbell | 10/10 | 4467 days | 36% |
| Nadine | 8/10 | 4467 days | 35% |
| Roux | 8/10 | 4475 days | 35% |
| Timo Maschke | 10/10 | 4476 days | 36% |
| Jackie and Brian | 8/10 | 4477 days | 35% |
| Darren Abbott | 7/10 | 4478 days | 33% |
| Alexandra van den Brack | 7/10 | 4482 days | 33% |
| Anne and John | 9/10 | 4484 days | 36% |
| Sasha and Sandra Bonavia | 10/10 | 4485 days | 36% |
| Barbara | 10/10 | 4485 days | 36% |
| Denise Albrecht | 10/10 | 4489 days | 36% |
| Sally | 10/10 | 4489 days | 36% |
| Megan Child | 10/10 | 4502 days | 36% |
| Adrian Weidell | 8/10 | 4690 days | 35% |
| Jonathan Tuthill | 10/10 | 4745 days | 36% |
| Jen Sweeting | 8/10 | 4747 days | 35% |
| Johannes Mullner | 5/10 | 4750 days | 27% |
| Def Fem | 8/10 | 4755 days | 35% |
| Axel Irriger | 6/10 | 4762 days | 31% |
| Lucy Wilde | 6/10 | 4763 days | 31% |
| Dick Stewart | 7/10 | 4765 days | 33% |
| Janet | 9/10 | 4765 days | 36% |
| Lee Lloyd | 9/10 | 4770 days | 36% |
| Ryan Pynappels | 8/10 | 4771 days | 35% |
| Carl & Desiree Potter | 10/10 | 4772 days | 36% |
| John & Ray Calder | 7/10 | 4772 days | 33% |
| D Collier | 10/10 | 4773 days | 36% |
| E Smudde | 8/10 | 4773 days | 35% |
| Rachel | 9/10 | 4774 days | 36% |
| Yves & Sylvia | 8/10 | 4774 days | 35% |
| Andy Bridgman | 8/10 | 4774 days | 35% |
| Hendrik F | 8/10 | 4774 days | 35% |
| Hardy | 8/10 | 4775 days | 35% |
| Alan Findlay | 8/10 | 4775 days | 35% |
| Fannette Peyreplane | 9/10 | 4777 days | 36% |
| Schweiger | 8/10 | 4784 days | 35% |
| Margaret Wendell | 8/10 | 4787 days | 35% |
| Frank & Julia | 6/10 | 4788 days | 31% |
| Bradley | 7/10 | 4834 days | 33% |
| Rene Rypkema | 7/10 | 4834 days | 33% |
| Steve & Maggie | 4/10 | 4852 days | 23% |
| Peter, Noelle & Susanne | 6/10 | 4854 days | 31% |
| Cornelia & Josef | 9/10 | 4863 days | 36% |
| Jan & Marian | 10/10 | 4863 days | 36% |
| Benjamin Meier | 8/10 | 4866 days | 35% |
| Remco te Lintum | 8/10 | 4867 days | 35% |
| P Stanton | 10/10 | 5068 days | 36% |
| Lisa Milton | 10/10 | 5088 days | 36% |
| Weez18 | 10/10 | 5095 days | 36% |
| Eric Grant | 9/10 | 5100 days | 36% |
| Eric & Liz McKean | 10/10 | 5108 days | 36% |
| Janice OConnor | 9/10 | 5109 days | 36% |
| Van Vliet | 7/10 | 5113 days | 33% |
| Walter Buschta | 10/10 | 5117 days | 36% |
| Richard Broughton | 9/10 | 5120 days | 36% |
| Ben Akin-Smith | 9/10 | 5120 days | 36% |
| Alan Munday | 9/10 | 5124 days | 36% |
| Pam & Rob Tellwright | 9/10 | 5130 days | 36% |
| Agnes McMillan | 10/10 | 5138 days | 36% |
| Gerd Pagel | 10/10 | 5139 days | 36% |
| Jill Dean | 9/10 | 5141 days | 36% |
| Katharina Dierkes | 8/10 | 5141 days | 35% |
| Saglibene | 10/10 | 5144 days | 36% |
| Jarvis and Anja | 8/10 | 5144 days | 35% |
| Derek Archibald | 9/10 | 5147 days | 36% |
| Karen Phillips | 10/10 | 5151 days | 36% |
| Isbabel | 9/10 | 5152 days | 36% |
| Fred West | 8/10 | 5153 days | 35% |
| Dizey | 10/10 | 5185 days | 36% |
| Buttie | 10/10 | 5185 days | 36% |
| Shoe | 10/10 | 5216 days | 36% |
| Wal & Lynne | 8/10 | 5420 days | 35% |
| Chris & Rob | 8/10 | 5423 days | 35% |
| davidm239 | 9/10 | 5430 days | 36% |
| Martin | 10/10 | 5430 days | 36% |
| lindam | 10/10 | 5460 days | 36% |
| hooperuk | 10/10 | 5460 days | 36% |
| Hans and Astrid | 9/10 | 5468 days | 36% |
| Kevin F | 8/10 | 5473 days | 35% |
| Theresa | 10/10 | 5479 days | 36% |
| Antoine Del | 7/10 | 5481 days | 33% |
| Tanya | 9/10 | 5484 days | 36% |
| Peter Brown | 9/10 | 5487 days | 36% |
| Susan & Richard | 10/10 | 5491 days | 36% |
| SB | 8/10 | 5493 days | 35% |
| Johan | 9/10 | 5493 days | 36% |
| Jonathan Martin | 8/10 | 5494 days | 35% |
| Tim | 8/10 | 5498 days | 35% |
| Pierre Pilon | 10/10 | 5499 days | 36% |
| Ed & Pat Mitchell | 8/10 | 5499 days | 35% |
| Ivo Braakhuis | 6/10 | 5499 days | 31% |
| Hans & Huxi | 8/10 | 5499 days | 35% |
| Mieke Knoops | 9/10 | 5501 days | 36% |
| Pascal Auber | 10/10 | 5505 days | 36% |
| Becky | 10/10 | 5512 days | 36% |
| Caitriona Doyle | 10/10 | 5513 days | 36% |
| Adriane | 7/10 | 5515 days | 33% |
| Hanz | 10/10 | 5515 days | 36% |
| Pizzanelli | 8/10 | 5518 days | 35% |
| Chris Kevin | 9/10 | 5528 days | 36% |
| Elizabeth E | 8/10 | 5535 days | 35% |
| Markus | 8/10 | 5535 days | 35% |
| EA Anders | 5/10 | 5536 days | 27% |
| deanlaw | 10/10 | 5564 days | 36% |
| gemmav | 9/10 | 5565 days | 36% |
| eliertv | 7/10 | 5565 days | 33% |
| Furger | 10/10 | 5583 days | 36% |
| Chris Leach | 8/10 | 5588 days | 35% |
| Sabrina Bazin | 9/10 | 5589 days | 36% |
| Colin S | 5/10 | 5589 days | 27% |
| Bernard Misfud | 9/10 | 5592 days | 36% |
| Hansjoerg Ehrmann | 7/10 | 5592 days | 33% |
| Thorben Thede | 7/10 | 5593 days | 33% |
| Shane and Kate Wilkinson | 10/10 | 5603 days | 36% |
| arminh | 6/10 | 5604 days | 31% |
| Graham Butt | 10/10 | 5604 days | 36% |
| Dermot Bryne | 10/10 | 5604 days | 36% |
| Evan | 9/10 | 5642 days | 36% |
| miniappleses | 9/10 | 5642 days | 36% |
| arthurw | 10/10 | 5698 days | 36% |
| richardh | 9/10 | 5706 days | 36% |
| SiljaH | 5/10 | 5815 days | 27% |
| jenniferk | 10/10 | 5825 days | 36% |
| scottl | 9/10 | 5825 days | 36% |
| Colin Church | 9/10 | 5825 days | 36% |
| Marc_N | 10/10 | 5826 days | 36% |
| Andrew Biddle | 7/10 | 5827 days | 33% |
| SBlake | 8/10 | 5830 days | 35% |
| AnjaN | 10/10 | 5832 days | 36% |
| Falk | 8/10 | 5841 days | 35% |
| WiebkeS | 9/10 | 5841 days | 36% |
| AmyBarrett | 10/10 | 5841 days | 36% |
| ChrisD | 10/10 | 5841 days | 36% |
| GeraldMcNamora | 8/10 | 5841 days | 35% |
| StijnH | 8/10 | 5842 days | 35% |
| Lars Haf | 8/10 | 5843 days | 35% |
| AnjaChrist | 9/10 | 5843 days | 36% |
| Tiemen | 9/10 | 5845 days | 36% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.