Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tongariro Northern Circuit.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tongariro Northern Circuit
Valid Reviews
74 Valid Reviews
The Tongariro Northern Circuit experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
54% |
| 9/10 | 16 |
|
22% |
| 8/10 | 10 |
|
14% |
| 7/10 | 6 |
|
8% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.35% Average
The raw data average (mean) for all the Tongariro Northern Circuit valid reviews is 91.35% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
51% |
| 9/10 | 16 |
|
23% |
| 8/10 | 10 |
|
14% |
| 7/10 | 6 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.86% Average
The raw data average (mean) for all the Tongariro Northern Circuit face-to-face reviews is 90.86% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Eva Cordemeyer | 9/10 | 2645 days | 100% |
| Matti Picus | 10/10 | 2907 days | 86% |
| Vic Baughen | 9/10 | 2927 days | 84% |
| Ingrid Kiselka | 10/10 | 2927 days | 84% |
| Susannah Arrowsmith | 10/10 | 2938 days | 84% |
| Kallan Mrozek | 9/10 | 2979 days | 81% |
| Frank Fabian | 8/10 | 2996 days | 79% |
| Sabine Schwandegger | 10/10 | 2996 days | 80% |
| Carmen Stanow | 10/10 | 3020 days | 79% |
| Adrien Richard | 9/10 | 3226 days | 66% |
| Estelle Coquard | 10/10 | 3229 days | 67% |
| Juliane Mueller | 10/10 | 3232 days | 67% |
| Julia | 10/10 | 3243 days | 66% |
| Bjoern | 10/10 | 3243 days | 66% |
| Floren Hoenschler | 9/10 | 3272 days | 64% |
| Simone De Angiou | 10/10 | 3277 days | 64% |
| William Lendway | 10/10 | 3278 days | 64% |
| Morgan Fog | 10/10 | 3278 days | 64% |
| Jan | 10/10 | 3286 days | 63% |
| Lorne Paterson | 10/10 | 3286 days | 63% |
| Taylor Fabricius | 10/10 | 3290 days | 63% |
| Kyle Johnson | 9/10 | 3290 days | 63% |
| Tamara | 8/10 | 3290 days | 62% |
| Markus Wabing | 9/10 | 3292 days | 62% |
| Uschi Pongratz | 10/10 | 3292 days | 63% |
| Jessica Ruhland | 10/10 | 3292 days | 63% |
| Edwine | 6/10 | 3305 days | 54% |
| Sara Kuenzi | 9/10 | 3307 days | 62% |
| Maxime Louis | 10/10 | 3308 days | 62% |
| Lukas Schenke | 10/10 | 3337 days | 60% |
| Till | 10/10 | 3352 days | 60% |
| Nicolas Justin | 8/10 | 3614 days | 43% |
| Damaris Mayer | 8/10 | 3663 days | 40% |
| Friederike Kranzin | 10/10 | 3996 days | 22% |
| Marc Engstle | 7/10 | 4011 days | 19% |
| Matthias Freiling | 10/10 | 4015 days | 21% |
| Johannes | 9/10 | 4016 days | 20% |
| Max Grabowski | 10/10 | 4017 days | 21% |
| Victor Herranz | 10/10 | 4020 days | 20% |
| Nimh Oudhof | 8/10 | 4021 days | 20% |
| Harel Cliad | 9/10 | 4046 days | 19% |
| Alex | 10/10 | 4048 days | 19% |
| Aitnan Melman | 9/10 | 4050 days | 18% |
| Alex Artigues | 7/10 | 4051 days | 17% |
| Simon Zenzen | 10/10 | 4051 days | 19% |
| Thomas | 10/10 | 4352 days | 1% |
| Marketa | 10/10 | 4354 days | 1% |
| Lusi13 | 10/10 | 4354 days | 1% |
| Jana Simcikova | 10/10 | 4356 days | 1% |
| Tobi | 10/10 | 4359 days | 1% |
| Jacob Bernhardt | 10/10 | 4359 days | 1% |
| Jean Raisin | 10/10 | 4360 days | 0% |
| Tony and Helene | 8/10 | 4362 days | 0% |
| Missy and Chaz | 10/10 | 4364 days | 0% |
| Evyatar Tulipman | 7/10 | 4367 days | 0% |
| Anne Rodofsen | 9/10 | 4434 days | 29% |
| Michael Neumann | 10/10 | 4706 days | 29% |
| Be Groen | 7/10 | 4711 days | 27% |
| Ian Sainsbury | 7/10 | 4733 days | 27% |
| Anika | 9/10 | 4747 days | 29% |
| John Jacobs | 9/10 | 4776 days | 29% |
| snoopidoops | 10/10 | 4779 days | 29% |
| Natascha & Greg | 9/10 | 4822 days | 29% |
| Robin van der Linden | 9/10 | 5036 days | 29% |
| Zoe Barker | 10/10 | 5059 days | 29% |
| R Tearle | 4/10 | 5063 days | 19% |
| Susannah Eduart | 8/10 | 5065 days | 29% |
| Boi Sagarra | 8/10 | 5068 days | 29% |
| Nadia Husain | 8/10 | 5113 days | 29% |
| anon | 10/10 | 5457 days | 29% |
| Marcel Baessle | 10/10 | 5464 days | 29% |
| Karen Raven | 7/10 | 5547 days | 27% |
| bdevries | 8/10 | 5551 days | 29% |
| Pavol | 10/10 | 5894 days | 29% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tongariro Northern Circuit does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.