Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Henry Creek Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Henry Creek Campsite

Valid Reviews

100 Valid Reviews

The Henry Creek Campsite experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 26
26%
9/10 14
14%
8/10 25
25%
7/10 16
16%
6/10 5
5%
5/10 7
7%
4/10 2
2%
3/10 1
1%
2/10 4
4%
1/10 0
0%

78.20% Average

The raw data average (mean) for all the Henry Creek Campsite valid reviews is 78.20% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

35 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 35 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 35 face-to-face reviews:

Rating Count Percentage
10/10 10
29%
9/10 6
17%
8/10 7
20%
7/10 4
11%
6/10 2
6%
5/10 3
9%
4/10 1
3%
3/10 0
0%
2/10 2
6%
1/10 0
0%

78.00% Average

The raw data average (mean) for all the Henry Creek Campsite face-to-face reviews is 78.00% and is based on 35 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

77.86%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Marine 10/10 35 days 100%
Paul 8/10 35 days 98%
Fredrik 8/10 94 days 98%
Max 5/10 155 days 75%
Christina 8/10 155 days 97%
Lauryn 5/10 155 days 75%
Rebecca 8/10 369 days 90%
Steve 8/10 521 days 83%
Cholly 10/10 552 days 83%
Susan 8/10 644 days 75%
Amy Fortin-Barrette 8/10 705 days 70%
Vicky 2/10 766 days 30%
Srinivas Prasad Bheemanadam 10/10 794 days 64%
Brianna 4/10 886 days 36%
Jenny Pentelow 5/10 1190 days 21%
Helen 10/10 1435 days 13%
The Gillies 9/10 1496 days 11%
Michelle 10/10 1586 days 8%
Niven 9/10 1890 days 5%
Thad 7/10 1982 days 4%
Will M 10/10 2013 days 4%
Julianne McKie 8/10 2013 days 4%
Felix 6/10 2196 days 3%
lucy Ashenden 8/10 2196 days 4%
Julie 9/10 2196 days 4%
Glen Marshall UK 8/10 2227 days 4%
Armando Rodriguez Bringas 10/10 2227 days 4%
Megan Belanger 8/10 2255 days 4%
Francois & Caroline 7/10 2286 days 4%
JT 3/10 2286 days 2%
Rebecca Rodeghiero 7/10 2317 days 4%
Page Family 9/10 2347 days 4%
Jill Grimwood 9/10 2612 days 3%
Annina Jarvinen 8/10 2670 days 3%
Carol Brislane 8/10 2957 days 2%
Craig Eagleton 9/10 2990 days 2%
Victoria Strong 10/10 3014 days 2%
Chelsea Thomas-Hamblin 2/10 3039 days 1%
Joanne Woo 10/10 3077 days 2%
Fi Glasgow 10/10 3111 days 2%
Connie Hopper 7/10 3278 days 2%
Jenny Adams 9/10 3305 days 2%
Lena Wesselink 7/10 3336 days 2%
Marina 8/10 3348 days 2%
Werner S 6/10 3370 days 1%
Mark Sercombe 7/10 3372 days 2%
Suzanne Vermeulen 7/10 3443 days 1%
Emma Rochester 10/10 3456 days 2%
Jessie Karsif 10/10 3586 days 1%
sydneyaharris 10/10 3688 days 1%
Sebastiaan Kemperman 6/10 3702 days 1%
Benjamin Scherer 10/10 3710 days 1%
Jess Rose 9/10 3716 days 1%
Jan Rüegg 7/10 3747 days 1%
Mike R 8/10 3760 days 1%
Cora and Franzi 10/10 3769 days 1%
Alexandre Moleiro 7/10 3778 days 1%
bzh974 7/10 3778 days 1%
Sander and Eliza Hembrarskamp 8/10 3931 days 1%
Justin globalgauthiers.blogspot.com 8/10 4022 days 0%
Karolina Gren 2/10 4022 days 0%
Corinne 9/10 4023 days 0%
Julian Kuemme 6/10 4028 days 0%
Mandy Reich 6/10 4029 days 0%
Max Backelandt 7/10 4032 days 0%
Marie Toulemonde 9/10 4032 days 0%
Mark 8/10 4035 days 0%
Annika Marz 8/10 4045 days 0%
Julian Zeissler 5/10 4045 days 0%
Sheila Galpin 7/10 4051 days 0%
Thomas Chacko 8/10 4053 days 0%
Antoine 8/10 4062 days 0%
Louison Laissus 8/10 4062 days 0%
Arthur Langlume 9/10 4076 days 0%
Becky Davis 5/10 4080 days 0%
Johanna Bak 2/10 4100 days 0%
Magdalene Zech 7/10 4102 days 0%
Marco Newald 10/10 4102 days 0%
Pioter Jurkowski 8/10 4112 days 0%
Rhi 5/10 4204 days 0%
Florian 9/10 4387 days 1%
Katharina 8/10 4405 days 1%
Luise Fuchs 5/10 4408 days 0%
Kadyan 7/10 4418 days 1%
patrick+ katerina 7/10 4418 days 1%
Katharina Littlemann 8/10 4430 days 1%
Camille 10/10 4513 days 1%
Maxine Gilman 10/10 4778 days 1%
Jaap & Susanne 4/10 4792 days 0%
Stefes Wencke 10/10 4796 days 1%
Mirando4ka 10/10 4812 days 1%
Jory Singer 10/10 4889 days 1%
Brian Jones 10/10 5128 days 1%
Julie and Russ Charles 7/10 5131 days 1%
Jacob 10/10 5136 days 1%
Galamez 10/10 5156 days 1%
Doris Neuber 9/10 5176 days 1%
Puravida 10/10 5300 days 1%
Hans and Astrid 10/10 5491 days 1%
jessica 9/10 5769 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Henry Creek Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

3.64% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.