G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
87 Valid Reviews
The Tōtaranui Campground experience has a total of 89 reviews. There are 87 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 87 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
34% |
| 9/10 | 24 |
|
28% |
| 8/10 | 18 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
6% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.67% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.67% and is based on 87 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 87 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Max | 6/10 | 40 days | 86% |
| Jan | 10/10 | 40 days | 100% |
| Adel | 9/10 | 102 days | 99% |
| Henry | 9/10 | 590 days | 79% |
| Dani | 10/10 | 712 days | 71% |
| Lucy | 10/10 | 955 days | 48% |
| Emer | 9/10 | 1047 days | 39% |
| Emma Utgaard | 10/10 | 1228 days | 25% |
| Mike Howe | 8/10 | 1501 days | 11% |
| Kysha | 10/10 | 1838 days | 5% |
| Katie | 9/10 | 1929 days | 5% |
| Paul Smith | 9/10 | 2232 days | 4% |
| Sally Hodgson | 10/10 | 2634 days | 3% |
| Millka Pietikainen | 10/10 | 2639 days | 3% |
| Jan Hiltermann | 9/10 | 2667 days | 3% |
| Arslan Ahmad | 10/10 | 2944 days | 3% |
| Adrian Soldati | 10/10 | 2988 days | 3% |
| Clavel | 8/10 | 3056 days | 3% |
| Romain Richardot | 8/10 | 3056 days | 3% |
| Rosanne van Dooren | 10/10 | 3093 days | 3% |
| Lynn Pateron | 10/10 | 3129 days | 2% |
| Chloe Cox | 9/10 | 3174 days | 2% |
| Daniel Pietzsch | 10/10 | 3295 days | 2% |
| Lizzie Sitton | 9/10 | 3327 days | 2% |
| David Sitton | 8/10 | 3327 days | 2% |
| Wout van Dijk | 9/10 | 3415 days | 2% |
| Sarah Gurney | 8/10 | 3416 days | 2% |
| Marty Dayle | 8/10 | 3480 days | 2% |
| K C Costonis | 10/10 | 3603 days | 2% |
| Yann Le Gac | 10/10 | 3603 days | 2% |
| Jan Suoboda | 7/10 | 3885 days | 1% |
| tim winders | 8/10 | 3938 days | 1% |
| Anna Grafenstein | 7/10 | 3995 days | 1% |
| Adam | 10/10 | 4022 days | 1% |
| Petra Albrchtoval | 10/10 | 4022 days | 1% |
| Philip Schumann | 10/10 | 4026 days | 1% |
| Nina Helmling | 6/10 | 4028 days | 1% |
| Steffen | 7/10 | 4028 days | 1% |
| Radana Dlouha | 6/10 | 4036 days | 1% |
| Vaclav | 8/10 | 4036 days | 1% |
| Bernhard Fulterer | 5/10 | 4046 days | 0% |
| Tobias Gehring | 9/10 | 4049 days | 1% |
| Felix Brettner | 9/10 | 4049 days | 1% |
| Eugen Lehner | 8/10 | 4049 days | 1% |
| Max Stein | 8/10 | 4049 days | 1% |
| Sally Schist | 10/10 | 4053 days | 1% |
| Sarah | 9/10 | 4054 days | 1% |
| Mike Majnik | 10/10 | 4054 days | 1% |
| Victor Puigserver | 10/10 | 4054 days | 1% |
| Jason MacLeod | 9/10 | 4058 days | 1% |
| Carina Borho | 9/10 | 4064 days | 1% |
| Markus Spitzmueller | 9/10 | 4065 days | 1% |
| Julia Bonisch | 6/10 | 4073 days | 0% |
| Rupert | 8/10 | 4084 days | 1% |
| Jonathan | 10/10 | 4181 days | 0% |
| Sven Woelk | 8/10 | 4359 days | 0% |
| Annika Schmidt | 10/10 | 4369 days | 0% |
| Patrick Stoeit | 9/10 | 4369 days | 0% |
| Ann Furlong | 7/10 | 4389 days | 1% |
| Kadyan | 9/10 | 4395 days | 1% |
| Francis Ruige | 10/10 | 4399 days | 1% |
| Bev Stott | 8/10 | 4401 days | 1% |
| Tony and Helene | 3/10 | 4403 days | 1% |
| Arno Leleu | 9/10 | 4404 days | 1% |
| Nadine and Jan | 9/10 | 4467 days | 1% |
| Lotte Uneken | 7/10 | 4497 days | 1% |
| AnnaM | 10/10 | 4546 days | 1% |
| Roeland Driessen | 10/10 | 4820 days | 1% |
| Robert Voelkl | 10/10 | 4857 days | 1% |
| Curry | 9/10 | 4863 days | 1% |
| Boi Sagarra | 7/10 | 5109 days | 1% |
| Karsten Tannhauser | 7/10 | 5109 days | 1% |
| Bette Eh | 10/10 | 5115 days | 1% |
| Daryl | 10/10 | 5119 days | 1% |
| Grumbach | 8/10 | 5129 days | 1% |
| Theresa | 10/10 | 5479 days | 1% |
| looklight | 10/10 | 5491 days | 1% |
| Rosie NZ | 9/10 | 5504 days | 1% |
| Mike Kirchner | 8/10 | 5515 days | 1% |
| Fred Dagg | 7/10 | 5541 days | 1% |
| greenbo | 8/10 | 5550 days | 1% |
| foucherm | 9/10 | 5574 days | 1% |
| Jansen | 6/10 | 5585 days | 1% |
| Clem | 9/10 | 5708 days | 1% |
| Raewyn | 9/10 | 5822 days | 1% |
| JennekeK | 8/10 | 5837 days | 1% |
| Mike Howe | 8/10 | 5856 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.07% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.