Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
85 Valid Reviews
The Tōtaranui Campground experience has a total of 87 reviews. There are 85 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 85 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
34% |
| 9/10 | 24 |
|
28% |
| 8/10 | 18 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 4 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.82% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.82% and is based on 85 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 85 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Adel | 9/10 | 61 days | 100% |
| Henry | 9/10 | 549 days | 83% |
| Dani | 10/10 | 671 days | 75% |
| Lucy | 10/10 | 914 days | 53% |
| Emer | 9/10 | 1006 days | 43% |
| Emma Utgaard | 10/10 | 1187 days | 29% |
| Mike Howe | 8/10 | 1460 days | 12% |
| Kysha | 10/10 | 1797 days | 5% |
| Katie | 9/10 | 1888 days | 5% |
| Paul Smith | 9/10 | 2191 days | 4% |
| Sally Hodgson | 10/10 | 2593 days | 4% |
| Millka Pietikainen | 10/10 | 2598 days | 4% |
| Jan Hiltermann | 9/10 | 2626 days | 3% |
| Arslan Ahmad | 10/10 | 2903 days | 3% |
| Adrian Soldati | 10/10 | 2947 days | 3% |
| Clavel | 8/10 | 3015 days | 3% |
| Romain Richardot | 8/10 | 3015 days | 3% |
| Rosanne van Dooren | 10/10 | 3052 days | 3% |
| Lynn Pateron | 10/10 | 3088 days | 3% |
| Chloe Cox | 9/10 | 3133 days | 2% |
| Daniel Pietzsch | 10/10 | 3254 days | 2% |
| Lizzie Sitton | 9/10 | 3286 days | 2% |
| David Sitton | 8/10 | 3286 days | 2% |
| Wout van Dijk | 9/10 | 3374 days | 2% |
| Sarah Gurney | 8/10 | 3375 days | 2% |
| Marty Dayle | 8/10 | 3440 days | 2% |
| K C Costonis | 10/10 | 3562 days | 2% |
| Yann Le Gac | 10/10 | 3563 days | 2% |
| Jan Suoboda | 7/10 | 3844 days | 1% |
| tim winders | 8/10 | 3897 days | 1% |
| Anna Grafenstein | 7/10 | 3954 days | 1% |
| Adam | 10/10 | 3981 days | 1% |
| Petra Albrchtoval | 10/10 | 3981 days | 1% |
| Philip Schumann | 10/10 | 3985 days | 1% |
| Nina Helmling | 6/10 | 3987 days | 1% |
| Steffen | 7/10 | 3987 days | 1% |
| Radana Dlouha | 6/10 | 3995 days | 1% |
| Vaclav | 8/10 | 3995 days | 1% |
| Bernhard Fulterer | 5/10 | 4005 days | 1% |
| Tobias Gehring | 9/10 | 4008 days | 1% |
| Felix Brettner | 9/10 | 4008 days | 1% |
| Eugen Lehner | 8/10 | 4008 days | 1% |
| Max Stein | 8/10 | 4008 days | 1% |
| Sally Schist | 10/10 | 4012 days | 1% |
| Sarah | 9/10 | 4013 days | 1% |
| Mike Majnik | 10/10 | 4013 days | 1% |
| Victor Puigserver | 10/10 | 4013 days | 1% |
| Jason MacLeod | 9/10 | 4017 days | 1% |
| Carina Borho | 9/10 | 4023 days | 1% |
| Markus Spitzmueller | 9/10 | 4024 days | 1% |
| Julia Bonisch | 6/10 | 4032 days | 1% |
| Rupert | 8/10 | 4043 days | 1% |
| Jonathan | 10/10 | 4140 days | 0% |
| Sven Woelk | 8/10 | 4318 days | 0% |
| Annika Schmidt | 10/10 | 4328 days | 0% |
| Patrick Stoeit | 9/10 | 4328 days | 0% |
| Ann Furlong | 7/10 | 4348 days | 0% |
| Kadyan | 9/10 | 4354 days | 0% |
| Francis Ruige | 10/10 | 4358 days | 0% |
| Bev Stott | 8/10 | 4360 days | 0% |
| Tony and Helene | 3/10 | 4362 days | 0% |
| Arno Leleu | 9/10 | 4363 days | 0% |
| Nadine and Jan | 9/10 | 4426 days | 1% |
| Lotte Uneken | 7/10 | 4456 days | 1% |
| AnnaM | 10/10 | 4505 days | 1% |
| Roeland Driessen | 10/10 | 4779 days | 1% |
| Robert Voelkl | 10/10 | 4816 days | 1% |
| Curry | 9/10 | 4822 days | 1% |
| Boi Sagarra | 7/10 | 5068 days | 1% |
| Karsten Tannhauser | 7/10 | 5068 days | 1% |
| Bette Eh | 10/10 | 5074 days | 1% |
| Daryl | 10/10 | 5078 days | 1% |
| Grumbach | 8/10 | 5088 days | 1% |
| Theresa | 10/10 | 5438 days | 1% |
| looklight | 10/10 | 5450 days | 1% |
| Rosie NZ | 9/10 | 5463 days | 1% |
| Mike Kirchner | 8/10 | 5474 days | 1% |
| Fred Dagg | 7/10 | 5500 days | 1% |
| greenbo | 8/10 | 5509 days | 1% |
| foucherm | 9/10 | 5533 days | 1% |
| Jansen | 6/10 | 5544 days | 1% |
| Clem | 9/10 | 5667 days | 1% |
| Raewyn | 9/10 | 5781 days | 1% |
| JennekeK | 8/10 | 5796 days | 1% |
| Mike Howe | 8/10 | 5815 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.