G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
88 Valid Reviews
The Tōtaranui Campground experience has a total of 91 reviews. There are 88 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
35% |
| 9/10 | 24 |
|
27% |
| 8/10 | 18 |
|
20% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
6% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.82% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.82% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.42%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sylvie K | 10/10 | 75 days | 100% |
| Max | 6/10 | 317 days | 81% |
| Jan | 10/10 | 317 days | 95% |
| Adel | 9/10 | 379 days | 91% |
| Henry | 9/10 | 867 days | 57% |
| Dani | 10/10 | 989 days | 45% |
| Lucy | 10/10 | 1232 days | 25% |
| Emer | 9/10 | 1324 days | 19% |
| Emma Utgaard | 10/10 | 1505 days | 11% |
| Mike Howe | 8/10 | 1778 days | 5% |
| Kysha | 10/10 | 2115 days | 4% |
| Katie | 9/10 | 2206 days | 4% |
| Paul Smith | 9/10 | 2509 days | 4% |
| Sally Hodgson | 10/10 | 2911 days | 3% |
| Millka Pietikainen | 10/10 | 2916 days | 3% |
| Jan Hiltermann | 9/10 | 2944 days | 3% |
| Arslan Ahmad | 10/10 | 3221 days | 2% |
| Adrian Soldati | 10/10 | 3265 days | 2% |
| Clavel | 8/10 | 3333 days | 2% |
| Romain Richardot | 8/10 | 3333 days | 2% |
| Rosanne van Dooren | 10/10 | 3370 days | 2% |
| Lynn Pateron | 10/10 | 3406 days | 2% |
| Chloe Cox | 9/10 | 3451 days | 2% |
| Daniel Pietzsch | 10/10 | 3572 days | 2% |
| Lizzie Sitton | 9/10 | 3604 days | 1% |
| David Sitton | 8/10 | 3604 days | 1% |
| Wout van Dijk | 9/10 | 3692 days | 1% |
| Sarah Gurney | 8/10 | 3693 days | 1% |
| Marty Dayle | 8/10 | 3757 days | 1% |
| K C Costonis | 10/10 | 3880 days | 1% |
| Yann Le Gac | 10/10 | 3880 days | 1% |
| Jan Suoboda | 7/10 | 4162 days | 0% |
| tim winders | 8/10 | 4215 days | 0% |
| Anna Grafenstein | 7/10 | 4272 days | 0% |
| Adam | 10/10 | 4299 days | 0% |
| Petra Albrchtoval | 10/10 | 4299 days | 0% |
| Philip Schumann | 10/10 | 4303 days | 0% |
| Nina Helmling | 6/10 | 4305 days | 0% |
| Steffen | 7/10 | 4305 days | 0% |
| Radana Dlouha | 6/10 | 4313 days | 0% |
| Vaclav | 8/10 | 4313 days | 0% |
| Bernhard Fulterer | 5/10 | 4323 days | 0% |
| Tobias Gehring | 9/10 | 4326 days | 0% |
| Felix Brettner | 9/10 | 4326 days | 0% |
| Eugen Lehner | 8/10 | 4326 days | 0% |
| Max Stein | 8/10 | 4326 days | 0% |
| Sally Schist | 10/10 | 4330 days | 0% |
| Sarah | 9/10 | 4331 days | 0% |
| Mike Majnik | 10/10 | 4331 days | 0% |
| Victor Puigserver | 10/10 | 4331 days | 0% |
| Jason MacLeod | 9/10 | 4335 days | 0% |
| Carina Borho | 9/10 | 4341 days | 0% |
| Markus Spitzmueller | 9/10 | 4342 days | 0% |
| Julia Bonisch | 6/10 | 4350 days | 0% |
| Rupert | 8/10 | 4361 days | 0% |
| Jonathan | 10/10 | 4458 days | 1% |
| Sven Woelk | 8/10 | 4636 days | 1% |
| Annika Schmidt | 10/10 | 4646 days | 1% |
| Patrick Stoeit | 9/10 | 4646 days | 1% |
| Ann Furlong | 7/10 | 4666 days | 1% |
| Kadyan | 9/10 | 4672 days | 1% |
| Francis Ruige | 10/10 | 4676 days | 1% |
| Bev Stott | 8/10 | 4678 days | 1% |
| Tony and Helene | 3/10 | 4680 days | 1% |
| Arno Leleu | 9/10 | 4681 days | 1% |
| Nadine and Jan | 9/10 | 4744 days | 1% |
| Lotte Uneken | 7/10 | 4774 days | 1% |
| AnnaM | 10/10 | 4823 days | 1% |
| Roeland Driessen | 10/10 | 5097 days | 1% |
| Robert Voelkl | 10/10 | 5134 days | 1% |
| Curry | 9/10 | 5140 days | 1% |
| Boi Sagarra | 7/10 | 5386 days | 1% |
| Karsten Tannhauser | 7/10 | 5386 days | 1% |
| Bette Eh | 10/10 | 5392 days | 1% |
| Daryl | 10/10 | 5396 days | 1% |
| Grumbach | 8/10 | 5406 days | 1% |
| Theresa | 10/10 | 5756 days | 1% |
| looklight | 10/10 | 5768 days | 1% |
| Rosie NZ | 9/10 | 5781 days | 1% |
| Mike Kirchner | 8/10 | 5792 days | 1% |
| Fred Dagg | 7/10 | 5818 days | 1% |
| greenbo | 8/10 | 5827 days | 1% |
| foucherm | 9/10 | 5851 days | 1% |
| Jansen | 6/10 | 5862 days | 1% |
| Clem | 9/10 | 5985 days | 1% |
| Raewyn | 9/10 | 6099 days | 1% |
| JennekeK | 8/10 | 6114 days | 1% |
| Mike Howe | 8/10 | 6133 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.