Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
84 Valid Reviews
The Tōtaranui Campground experience has a total of 86 reviews. There are 84 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
35% |
| 9/10 | 23 |
|
27% |
| 8/10 | 18 |
|
21% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.79% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.79% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.56%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Henry | 9/10 | 478 days | 100% |
| Dani | 10/10 | 601 days | 92% |
| Lucy | 10/10 | 843 days | 69% |
| Emer | 9/10 | 935 days | 58% |
| Emma Utgaard | 10/10 | 1117 days | 39% |
| Mike Howe | 8/10 | 1390 days | 18% |
| Kysha | 10/10 | 1727 days | 6% |
| Katie | 9/10 | 1818 days | 6% |
| Paul Smith | 9/10 | 2121 days | 5% |
| Sally Hodgson | 10/10 | 2523 days | 4% |
| Millka Pietikainen | 10/10 | 2528 days | 4% |
| Jan Hiltermann | 9/10 | 2556 days | 4% |
| Arslan Ahmad | 10/10 | 2833 days | 3% |
| Adrian Soldati | 10/10 | 2877 days | 3% |
| Clavel | 8/10 | 2945 days | 3% |
| Romain Richardot | 8/10 | 2945 days | 3% |
| Rosanne van Dooren | 10/10 | 2981 days | 3% |
| Lynn Pateron | 10/10 | 3017 days | 3% |
| Chloe Cox | 9/10 | 3062 days | 3% |
| Daniel Pietzsch | 10/10 | 3184 days | 3% |
| Lizzie Sitton | 9/10 | 3216 days | 3% |
| David Sitton | 8/10 | 3216 days | 3% |
| Wout van Dijk | 9/10 | 3304 days | 2% |
| Sarah Gurney | 8/10 | 3305 days | 2% |
| Marty Dayle | 8/10 | 3369 days | 2% |
| K C Costonis | 10/10 | 3491 days | 2% |
| Yann Le Gac | 10/10 | 3492 days | 2% |
| Jan Suoboda | 7/10 | 3773 days | 1% |
| tim winders | 8/10 | 3826 days | 1% |
| Anna Grafenstein | 7/10 | 3884 days | 1% |
| Adam | 10/10 | 3911 days | 1% |
| Petra Albrchtoval | 10/10 | 3911 days | 1% |
| Philip Schumann | 10/10 | 3915 days | 1% |
| Nina Helmling | 6/10 | 3917 days | 1% |
| Steffen | 7/10 | 3917 days | 1% |
| Radana Dlouha | 6/10 | 3925 days | 1% |
| Vaclav | 8/10 | 3925 days | 1% |
| Bernhard Fulterer | 5/10 | 3935 days | 1% |
| Tobias Gehring | 9/10 | 3938 days | 1% |
| Felix Brettner | 9/10 | 3938 days | 1% |
| Eugen Lehner | 8/10 | 3938 days | 1% |
| Max Stein | 8/10 | 3938 days | 1% |
| Sally Schist | 10/10 | 3942 days | 1% |
| Sarah | 9/10 | 3943 days | 1% |
| Mike Majnik | 10/10 | 3943 days | 1% |
| Victor Puigserver | 10/10 | 3943 days | 1% |
| Jason MacLeod | 9/10 | 3947 days | 1% |
| Carina Borho | 9/10 | 3953 days | 1% |
| Markus Spitzmueller | 9/10 | 3954 days | 1% |
| Julia Bonisch | 6/10 | 3962 days | 1% |
| Rupert | 8/10 | 3973 days | 1% |
| Jonathan | 10/10 | 4070 days | 1% |
| Sven Woelk | 8/10 | 4248 days | 0% |
| Annika Schmidt | 10/10 | 4258 days | 0% |
| Patrick Stoeit | 9/10 | 4258 days | 0% |
| Ann Furlong | 7/10 | 4278 days | 0% |
| Kadyan | 9/10 | 4284 days | 0% |
| Francis Ruige | 10/10 | 4288 days | 0% |
| Bev Stott | 8/10 | 4290 days | 0% |
| Tony and Helene | 3/10 | 4292 days | 0% |
| Arno Leleu | 9/10 | 4293 days | 0% |
| Nadine and Jan | 9/10 | 4356 days | 0% |
| Lotte Uneken | 7/10 | 4386 days | 1% |
| AnnaM | 10/10 | 4435 days | 1% |
| Roeland Driessen | 10/10 | 4709 days | 1% |
| Robert Voelkl | 10/10 | 4746 days | 1% |
| Curry | 9/10 | 4752 days | 1% |
| Boi Sagarra | 7/10 | 4998 days | 1% |
| Karsten Tannhauser | 7/10 | 4998 days | 1% |
| Bette Eh | 10/10 | 5004 days | 1% |
| Daryl | 10/10 | 5008 days | 1% |
| Grumbach | 8/10 | 5018 days | 1% |
| Theresa | 10/10 | 5368 days | 1% |
| looklight | 10/10 | 5380 days | 1% |
| Rosie NZ | 9/10 | 5393 days | 1% |
| Mike Kirchner | 8/10 | 5404 days | 1% |
| Fred Dagg | 7/10 | 5430 days | 1% |
| greenbo | 8/10 | 5439 days | 1% |
| foucherm | 9/10 | 5463 days | 1% |
| Jansen | 6/10 | 5474 days | 1% |
| Clem | 9/10 | 5596 days | 1% |
| Raewyn | 9/10 | 5711 days | 1% |
| JennekeK | 8/10 | 5726 days | 1% |
| Mike Howe | 8/10 | 5745 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.