Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Marfells Beach Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
73 Valid Reviews
The Marfells Beach Campsite experience has a total of 76 reviews. There are 73 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
33% |
| 9/10 | 19 |
|
26% |
| 8/10 | 18 |
|
25% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
3% |
84.66% Average
The raw data average (mean) for all the Marfells Beach Campsite valid reviews is 84.66% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 73 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
24% |
| 9/10 | 7 |
|
33% |
| 8/10 | 7 |
|
33% |
| 7/10 | 2 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Marfells Beach Campsite face-to-face reviews is 87.14% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.32%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Simon | 10/10 | 6 days | 100% |
| Sylvie K | 8/10 | 67 days | 98% |
| Marine | 7/10 | 281 days | 89% |
| Mark B | 10/10 | 309 days | 95% |
| Bart | 10/10 | 401 days | 91% |
| Sebastian | 10/10 | 432 days | 89% |
| Nina S. Larsen | 10/10 | 706 days | 72% |
| Arielle Lockheart | 8/10 | 767 days | 65% |
| MB | 10/10 | 951 days | 49% |
| Ben | 10/10 | 1071 days | 37% |
| Felix | 10/10 | 1132 days | 32% |
| Mark Hunter | 5/10 | 1346 days | 14% |
| Kev | 10/10 | 1436 days | 14% |
| Tim | 10/10 | 1711 days | 6% |
| Laz. | 10/10 | 1742 days | 5% |
| Valg | 9/10 | 1770 days | 5% |
| Rebecca | 9/10 | 1923 days | 5% |
| Boardwalk Blss | 9/10 | 1985 days | 4% |
| Lauren | 8/10 | 2015 days | 4% |
| Kysha | 10/10 | 2107 days | 4% |
| cgu228 | 8/10 | 2167 days | 4% |
| Camping crew | 9/10 | 2228 days | 4% |
| Susie | 10/10 | 2501 days | 4% |
| helbel | 4/10 | 2532 days | 2% |
| Shannon Allison | 1/10 | 2532 days | 1% |
| Jasmine | 7/10 | 2563 days | 3% |
| Lukas | 7/10 | 2563 days | 3% |
| Molly | 9/10 | 2593 days | 3% |
| Jason | 1/10 | 2685 days | 1% |
| Shalmon | 9/10 | 2716 days | 3% |
| charlotte | 3/10 | 2807 days | 2% |
| Clobby | 9/10 | 2838 days | 3% |
| M A Pelton | 8/10 | 2848 days | 3% |
| Patricia Stitchbury | 10/10 | 2865 days | 2% |
| Keith Salway | 8/10 | 2877 days | 2% |
| Clive Craven | 9/10 | 2897 days | 3% |
| Rob & Colleen Elwood | 8/10 | 3231 days | 2% |
| James Jackson | 9/10 | 3325 days | 2% |
| Joanne Butfield | 10/10 | 3466 days | 2% |
| Mattijs Hoogenbosch | 8/10 | 3559 days | 1% |
| Daniel Pietzsch | 10/10 | 3564 days | 1% |
| Lisa Conradie | 9/10 | 3597 days | 1% |
| Matthew Hallowell | 9/10 | 3625 days | 1% |
| Antonio BENITEZ | 7/10 | 3628 days | 1% |
| Jojo and Jacky | 10/10 | 3672 days | 1% |
| David O'Loughlin | 10/10 | 3677 days | 1% |
| Martin Hofmann | 10/10 | 3839 days | 1% |
| Marine P | 8/10 | 3929 days | 1% |
| John G | 8/10 | 3934 days | 1% |
| sydneyaharris | 8/10 | 3934 days | 1% |
| Harriet MacMillan | 7/10 | 3950 days | 1% |
| Aram | 8/10 | 3982 days | 1% |
| Claudia | 10/10 | 4115 days | 0% |
| Ryan Lieston | 8/10 | 4268 days | 0% |
| Manuela | 8/10 | 4268 days | 0% |
| Heike Heller | 9/10 | 4277 days | 0% |
| Andreas Mouteiro | 10/10 | 4277 days | 0% |
| Evon Jones | 7/10 | 4299 days | 0% |
| Veeh Barrington | 8/10 | 4300 days | 0% |
| Héléna Degres | 9/10 | 4633 days | 1% |
| Michael Walker | 8/10 | 4666 days | 1% |
| Lorraine Walker | 9/10 | 4666 days | 1% |
| Jackie and Brian | 8/10 | 4746 days | 1% |
| gareth williams | 10/10 | 4845 days | 1% |
| Stuart Arrol | 10/10 | 4994 days | 1% |
| Carolee Webster | 9/10 | 5038 days | 1% |
| Graeme | 10/10 | 5058 days | 1% |
| Chris & Jen Spencer | 9/10 | 5069 days | 1% |
| K Wallis | 9/10 | 5394 days | 1% |
| Betten | 8/10 | 5394 days | 1% |
| Amanda Wallace | 9/10 | 5413 days | 1% |
| Luc Marchand | 7/10 | 5415 days | 1% |
| Daniela Seibel | 9/10 | 5415 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Marfells Beach Campsite does not meet the criteria for any of these adjustments to apply.
0.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.