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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

360 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 363 reviews. There are 360 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 360 valid reviews:

Rating Count Percentage
10/10 100
28%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.69% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.69% and is based on 360 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 360 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.90%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Shaun 10/10 66 days 100%
Audrey 6/10 128 days 86%
Emily 10/10 128 days 99%
Lea 8/10 189 days 96%
Kay 10/10 372 days 92%
Sebastien Gilles 1/10 372 days 37%
Fabienne 8/10 403 days 89%
Sandra Staples 8/10 432 days 88%
Amy 8/10 494 days 85%
Millie 10/10 494 days 86%
June Cormack 8/10 524 days 83%
Larissa 7/10 524 days 79%
Nicky 9/10 555 days 82%
EM 2/10 585 days 37%
Donna Harbidge 9/10 585 days 80%
Charlie 8/10 616 days 77%
Fav 2/10 677 days 34%
Alley 9/10 708 days 71%
Kilee Leblanc 7/10 738 days 64%
Charlie 9/10 738 days 68%
Katie Edser 10/10 769 days 66%
Carrie 10/10 769 days 66%
Niff 9/10 769 days 66%
Josh 9/10 769 days 66%
Courtney Gearhart 9/10 797 days 63%
Shelly 8/10 859 days 57%
RR 7/10 859 days 54%
Laura Jarry 9/10 889 days 54%
Arnon Meshoulam 10/10 889 days 55%
Karen Parker 10/10 920 days 52%
Eilis 9/10 920 days 51%
Yuvin 10/10 950 days 49%
Tania 10/10 1193 days 28%
Jim H 10/10 1193 days 28%
Nzfrank 10/10 1193 days 28%
Anita James 10/10 1346 days 18%
Tracy W 10/10 1438 days 13%
Karthik 8/10 1468 days 12%
Tash and Liam 7/10 1499 days 10%
Diana 9/10 1527 days 10%
Ange 10/10 1558 days 9%
Ogilvie family of 5 9/10 1558 days 9%
Arlene 10/10 1589 days 8%
Jim Henderson 10/10 1650 days 7%
JS 8/10 1680 days 6%
May 10/10 1711 days 6%
Vis 10/10 1711 days 6%
Holly J 7/10 1742 days 5%
David 9/10 1772 days 5%
Kelly 6/10 1772 days 4%
Robert Adler 10/10 1864 days 5%
Dieter Giesen 9/10 1893 days 5%
Andrew Barrett 10/10 1893 days 5%
Ruth 9/10 1893 days 5%
Tony Williams 2/10 1924 days 2%
Solveig 5/10 1955 days 3%
Emma 10/10 1985 days 4%
Gardner 8/10 1985 days 4%
Sarah 4/10 1985 days 3%
K&KRahimi 8/10 1985 days 4%
Ash 8/10 2016 days 4%
Adam 10/10 2016 days 4%
A&E 8/10 2016 days 4%
Eve 10/10 2046 days 4%
Andrew 8/10 2046 days 4%
Scott 8/10 2077 days 4%
Carolina 7/10 2077 days 4%
Kate 9/10 2169 days 4%
Rocket 3/10 2199 days 2%
Renee 9/10 2199 days 4%
Vicki Hoskinson 10/10 2230 days 4%
Glen Marshall UK 9/10 2230 days 4%
Mirandah 10/10 2230 days 4%
Pierre Grondin 10/10 2230 days 4%
Pat Burns 10/10 2230 days 4%
Stefan Miedzinski 9/10 2230 days 4%
Brice 4/10 2230 days 3%
Tuval Rabina 10/10 2258 days 4%
Sue145 10/10 2258 days 4%
Greg Southcombe 10/10 2258 days 4%
Pedro 10/10 2258 days 4%
Jacqui 10/10 2289 days 4%
Kath Cox 5/10 2289 days 3%
Angela Hornby 10/10 2289 days 4%
Raphaele 9/10 2320 days 4%
ian kennedy 9/10 2350 days 4%
Philip Page 10/10 2381 days 4%
Cynthia 9/10 2381 days 4%
Holly Bartholomew 7/10 2411 days 3%
Kimberly 10/10 2411 days 4%
Scooper 10/10 2411 days 4%
Kiri Edwards 9/10 2442 days 4%
Shaee 10/10 2503 days 3%
Esther 8/10 2503 days 3%
Stacey&Lindsay 10/10 2503 days 3%
Barbara Larrick 10/10 2534 days 3%
Robin 9/10 2564 days 3%
Florian 9/10 2564 days 3%
Matt 9/10 2564 days 3%
Sommer wieland 9/10 2564 days 3%
Kim Tito 10/10 2564 days 3%
Mark Lindeman 7/10 2595 days 3%
Adrian Trumper 9/10 2606 days 3%
Louis Goring-Morris 9/10 2621 days 3%
UK 50-something couple 7/10 2623 days 3%
Paul O'Sullivan 1/10 2632 days 1%
Kimina 7/10 2640 days 3%
Claire Carpenter 9/10 2665 days 3%
Tom Meulders 7/10 2667 days 3%
Megan Mosto 10/10 2675 days 3%
Rebekka Doliva 10/10 2692 days 3%
Nadene Wheatley 9/10 2704 days 3%
Rodney Morris 10/10 2718 days 3%
Joe Trigg 9/10 2726 days 3%
Sandra Jeffers 9/10 2731 days 3%
Gary Prescot 10/10 2748 days 3%
Silvia Romeiro 9/10 2761 days 3%
CARMERS 7/10 2776 days 3%
Anthony Brooker 10/10 2782 days 3%
c mccabe 9/10 2798 days 3%
Gary Wu 8/10 2828 days 3%
Brett King 7/10 2899 days 2%
Errol Iaich 6/10 2901 days 2%
Sue Thomas 6/10 2915 days 2%
Belinda Clarke 10/10 2933 days 3%
Lisa Page 9/10 2962 days 2%
Jesse Kruithoed 8/10 2969 days 2%
Arslan Ahmad 7/10 2970 days 2%
Helene 8/10 3000 days 2%
Lee Burdett 7/10 3004 days 2%
Victoria Strong 9/10 3017 days 2%
Alan Brown 8/10 3019 days 2%
Sally Roach 10/10 3019 days 2%
Nicola Barlow 10/10 3045 days 2%
Shelley Warkentin 8/10 3050 days 2%
Mike Mazur 10/10 3050 days 2%
Robert Hunt 9/10 3053 days 2%
Peter Moore 10/10 3060 days 2%
The Beans 10/10 3078 days 2%
Andrew Altman 8/10 3081 days 2%
Margo Wiltens 9/10 3103 days 2%
Russell Chan 10/10 3143 days 2%
Jenny Parker 10/10 3151 days 2%
Jochen Kunkel 10/10 3158 days 2%
Mikael Torres 8/10 3173 days 2%
Jessica Stokes 10/10 3194 days 2%
Sarah Taumoepeau 9/10 3195 days 2%
Jack Frazier 10/10 3200 days 2%
rkxtrsujumawmjlc 8/10 3257 days 2%
Pamela Hoffman 8/10 3266 days 2%
Erin Polcyn Sailer 8/10 3274 days 2%
Kate Ross 9/10 3292 days 2%
Ken Seiler 10/10 3317 days 2%
Leonard Smith 5/10 3324 days 1%
Alex Macdonald 9/10 3354 days 2%
Jacqui Deans 9/10 3385 days 2%
Eric Anderson 10/10 3402 days 2%
Avery Wong 10/10 3405 days 2%
Helen B 7/10 3408 days 2%
Klaus Moeller 1/10 3415 days 1%
Richard Kirby 9/10 3416 days 2%
Yousef Firoozan 10/10 3416 days 2%
hendrik king 7/10 3416 days 2%
Valerie Wee 9/10 3424 days 2%
Gerard Baas 9/10 3433 days 2%
Suzanne Vermeulen 8/10 3446 days 2%
Nicole 9/10 3606 days 1%
melissa heng 8/10 3660 days 1%
Vanessa 10/10 3681 days 1%
Chris 9/10 3681 days 1%
Andrew Jones 8/10 3691 days 1%
Mike Gornall 9/10 3691 days 1%
Andrew Cruickshank 9/10 3691 days 1%
Rebecca Wharton 9/10 3706 days 1%
Robert Warner 8/10 3719 days 1%
Constantin D 9/10 3731 days 1%
holidaymad from Solihull 7/10 3750 days 1%
Dunja Knaup 10/10 3751 days 1%
Rasmus Rantil 8/10 3754 days 1%
Jonathan Richter 10/10 3773 days 1%
Liz R 5/10 3781 days 1%
Lorcan Lennon 7/10 3792 days 1%
Gianpiero Rodari 9/10 3811 days 1%
Matt Dean 9/10 3842 days 1%
Sunny Sailing 6/10 3964 days 0%
Fabian Rodriguez 8/10 3964 days 1%
Shona MacDonald 10/10 4022 days 0%
Ane Didriksen 10/10 4022 days 0%
Iris Anette Berger 9/10 4022 days 0%
Chris Handley 1/10 4052 days 0%
Becky Davis 8/10 4083 days 0%
Michael Turek 9/10 4084 days 0%
Monique Monique 6/10 4084 days 0%
Ted Cole 8/10 4084 days 0%
Alacchi Moustier 8/10 4097 days 0%
Maya Bakker-deDreu 7/10 4105 days 0%
catherine welsh 6/10 4115 days 0%
GARRYBLOWER 8/10 4146 days 0%
Paul Wood 10/10 4146 days 0%
andrewmh 9/10 4146 days 0%
Nigel & Annie Dale 9/10 4176 days 0%
Helene & Peter 9/10 4176 days 0%
Julian Kemp 8/10 4176 days 0%
A Farquhar 9/10 4176 days 0%
Sandy Goh 7/10 4207 days 0%
Jade Fleming 8/10 4207 days 0%
Christin Woelk 10/10 4385 days 1%
Barbara Lee 9/10 4390 days 1%
Toomas Viilus 8/10 4417 days 1%
Maarja 10/10 4417 days 1%
Bertiethebus 9/10 4421 days 1%
Tanja Schlagermann 10/10 4423 days 1%
Patrycja Polakowska 9/10 4431 days 1%
Michael Nolan 9/10 4449 days 1%
Heather Macdonald 9/10 4449 days 1%
Jeanne Moustier 8/10 4462 days 1%
rich kiimmii 8/10 4480 days 1%
Mike Edwards 8/10 4496 days 1%
Kevin Desjandino 7/10 4498 days 1%
Al Stuart 9/10 4498 days 1%
Sharon Yates 10/10 4499 days 1%
Frans Derks 8/10 4504 days 1%
Katharina Pape 7/10 4509 days 1%
Craig Jones 9/10 4511 days 1%
Jon Barratt 8/10 4517 days 1%
Auger 9/10 4518 days 1%
Auger 9/10 4518 days 1%
Tjw 2/10 4664 days 0%
TheHoon 9/10 4755 days 1%
Robin Sable 9/10 4767 days 1%
Marc Schmiedily 9/10 4772 days 1%
Sally Gordie 10/10 4773 days 1%
James Huntzinger 9/10 4777 days 1%
E Wolfger 10/10 4778 days 1%
J Jmal 4/10 4782 days 0%
nztintin 8/10 4786 days 1%
Richard and Janet 7/10 4789 days 1%
Wright 8/10 4790 days 1%
Marilyn Melhuish 9/10 4795 days 1%
Les Barnes 5/10 4795 days 1%
Ian Bailey 6/10 4795 days 1%
Matt Kelley 7/10 4795 days 1%
Elaine 9/10 4796 days 1%
Bottoms 6/10 4796 days 1%
Hayley Atkinson 8/10 4797 days 1%
Mike & Mandy 7/10 4797 days 1%
Nico Schoots 7/10 4797 days 1%
Sabine 10/10 4798 days 1%
Kolen 10/10 4798 days 1%
Miller 9/10 4800 days 1%
Erik Poirer 10/10 4800 days 1%
Seth & Carla 7/10 4800 days 1%
Peter Putz 10/10 4800 days 1%
Gabriele Wendt 5/10 4800 days 1%
Houter 6/10 4800 days 1%
Villa 7/10 4800 days 1%
John O'Donnell 8/10 4801 days 1%
John A Jerome 4/10 4801 days 0%
Helen Chilton 10/10 4803 days 1%
John Hughes 9/10 4807 days 1%
Rainer Schnell 9/10 4807 days 1%
Steve Goodyear 5/10 4807 days 1%
Paul & Michelle Harmer 10/10 4808 days 1%
Clemens 10/10 4808 days 1%
Ursi Meier 9/10 4809 days 1%
Marco Scheiber 8/10 4809 days 1%
Colin Jenkins 7/10 4826 days 1%
Balonno 8/10 4846 days 1%
McGFarms 10/10 4846 days 1%
Les and Carole Savins 5/10 4883 days 1%
Sebastian 7/10 4886 days 1%
Sarah Graham 9/10 4907 days 1%
Therea 10/10 5120 days 1%
Kevin Morris 8/10 5124 days 1%
Sally Reeves 10/10 5131 days 1%
Kevin Wong 6/10 5134 days 1%
Thomas 5/10 5139 days 1%
alcatrazz 8/10 5141 days 1%
Katherine and Pete Smal 9/10 5142 days 1%
Fasto Maserati 10/10 5142 days 1%
Max 7/10 5143 days 1%
Armin Holle 9/10 5144 days 1%
Harry Hammond 7/10 5145 days 1%
Katie Mitchell 10/10 5152 days 1%
Eva Soerensen 6/10 5153 days 1%
Arne Kiesbye 6/10 5166 days 1%
Becky Foley 10/10 5166 days 1%
David Heads 9/10 5167 days 1%
Jol Balder 10/10 5168 days 1%
Gordon and Sue 8/10 5168 days 1%
Robert Cox 4/10 5171 days 0%
Glenn 10/10 5171 days 1%
Robert Smith 6/10 5171 days 1%
Julia 9/10 5172 days 1%
Gillian de Vries 7/10 5173 days 1%
Webster 10/10 5173 days 1%
Gordon Daniels 4/10 5175 days 0%
Ewald Waldner 9/10 5176 days 1%
Dr Dorthe Bossow 8/10 5176 days 1%
Karen Phillips 5/10 5177 days 1%
Bruce & Bonnie Childs 6/10 5179 days 1%
dollimyxture 9/10 5211 days 1%
Andrew Hammond 8/10 5303 days 1%
kristy 8/10 5333 days 1%
Lomas 10/10 5447 days 1%
BelindaT 10/10 5464 days 1%
claudian 8/10 5486 days 1%
Keita-Karen Buchanan 6/10 5503 days 1%
Margie Sammons 10/10 5505 days 1%
P.C Kool 5/10 5512 days 1%
Peter Brown 10/10 5513 days 1%
Ian Watson 10/10 5518 days 1%
Trude 10/10 5519 days 1%
Horst 9/10 5520 days 1%
Muller Weissert 6/10 5524 days 1%
Thirza & Roeland 2/10 5524 days 0%
Jenny 7/10 5525 days 1%
Jobbs 9/10 5526 days 1%
th schuermann 10/10 5527 days 1%
Yona 9/10 5531 days 1%
David Hobson 7/10 5537 days 1%
R Gilge 8/10 5541 days 1%
Susan Hitchins 4/10 5541 days 0%
Thomas Stopp 9/10 5541 days 1%
Nicole 9/10 5542 days 1%
Luternauer 8/10 5544 days 1%
Kevin and Teresa 8/10 5545 days 1%
Samantha Piekuta 4/10 5554 days 0%
Omar Frenchy 7/10 5554 days 1%
Bartlett nz 10/10 5562 days 1%
Chung Family 7/10 5565 days 1%
middendorp 6/10 5591 days 1%
marylus 10/10 5591 days 1%
carsteng 8/10 5601 days 1%
Melanie Bielefeld 1/10 5609 days 0%
Kathrin Thomas 4/10 5619 days 0%
canadianislandgirl 7/10 5637 days 1%
paulandcathy 8/10 5662 days 1%
NicolaW 10/10 5843 days 1%
jjakkeren 7/10 5851 days 1%
Colin Church 8/10 5851 days 1%
EricS 8/10 5863 days 1%
Christine 5/10 5864 days 1%
JohnN 8/10 5868 days 1%
NatasjaV 8/10 5869 days 1%
Edcan 8/10 5869 days 1%
Barry Smith 9/10 5871 days 1%
Siemens 8/10 5871 days 1%
Andy Baker 5/10 5871 days 1%
Judith & John Bishop 8/10 5882 days 1%
MetteK 8/10 5885 days 1%
Steven 10/10 5885 days 1%
SimonR 4/10 5885 days 0%
AdelineC 6/10 5886 days 1%
RobH 8/10 5887 days 1%
Debbie 8/10 5893 days 1%
Lucas 6/10 5894 days 1%
Anton 9/10 5898 days 1%
Terry 5/10 5898 days 1%
Brian 9/10 5900 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.70% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 62 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 39 days. Adjustments are according to the following table.

Days Adjustment
… …
36 -0.65%
37 -0.67%
38 -0.69%
39 -0.70%
40 -0.72%
41 -0.74%
42 -0.76%
… …

Balancing Adjustment

1.98% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.