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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

362 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 365 reviews. There are 362 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 362 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.77% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.77% and is based on 362 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 362 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Richard Bennett 9/10 44 days 100%
Michael Fraser 10/10 105 days 100%
Shaun 10/10 317 days 95%
Audrey 6/10 379 days 80%
Emily 10/10 379 days 92%
Lea 8/10 440 days 88%
Kay 10/10 623 days 78%
Sebastien Gilles 1/10 623 days 32%
Fabienne 8/10 654 days 75%
Sandra Staples 8/10 683 days 72%
Amy 8/10 745 days 67%
Millie 10/10 745 days 69%
June Cormack 8/10 775 days 65%
Larissa 7/10 775 days 62%
Nicky 9/10 806 days 63%
EM 2/10 836 days 28%
Donna Harbidge 9/10 836 days 60%
Charlie 8/10 867 days 56%
Fav 2/10 928 days 23%
Alley 9/10 959 days 48%
Kilee Leblanc 7/10 989 days 42%
Charlie 9/10 989 days 45%
Katie Edser 10/10 1020 days 42%
Carrie 10/10 1020 days 42%
Niff 9/10 1020 days 42%
Josh 9/10 1020 days 42%
Courtney Gearhart 9/10 1048 days 39%
Shelly 8/10 1110 days 34%
RR 7/10 1110 days 32%
Laura Jarry 9/10 1140 days 32%
Arnon Meshoulam 10/10 1140 days 32%
Karen Parker 10/10 1171 days 30%
Eilis 9/10 1171 days 29%
Yuvin 10/10 1201 days 27%
Tania 10/10 1444 days 13%
Jim H 10/10 1444 days 13%
Nzfrank 10/10 1444 days 13%
Anita James 10/10 1597 days 8%
Tracy W 10/10 1689 days 6%
Karthik 8/10 1719 days 6%
Tash and Liam 7/10 1750 days 5%
Diana 9/10 1778 days 5%
Ange 10/10 1809 days 5%
Ogilvie family of 5 9/10 1809 days 5%
Arlene 10/10 1840 days 5%
Jim Henderson 10/10 1901 days 5%
JS 8/10 1931 days 5%
May 10/10 1962 days 5%
Vis 10/10 1962 days 5%
Holly J 7/10 1993 days 4%
David 9/10 2023 days 5%
Kelly 6/10 2023 days 4%
Robert Adler 10/10 2115 days 4%
Dieter Giesen 9/10 2144 days 4%
Andrew Barrett 10/10 2144 days 4%
Ruth 9/10 2144 days 4%
Tony Williams 2/10 2175 days 2%
Solveig 5/10 2206 days 3%
Emma 10/10 2236 days 4%
Gardner 8/10 2236 days 4%
Sarah 4/10 2236 days 3%
K&KRahimi 8/10 2236 days 4%
Ash 8/10 2267 days 4%
Adam 10/10 2267 days 4%
A&E 8/10 2267 days 4%
Eve 10/10 2297 days 4%
Andrew 8/10 2297 days 4%
Scott 8/10 2328 days 4%
Carolina 7/10 2328 days 4%
Kate 9/10 2420 days 4%
Rocket 3/10 2450 days 2%
Renee 9/10 2450 days 4%
Vicki Hoskinson 10/10 2480 days 4%
Glen Marshall UK 9/10 2481 days 4%
Mirandah 10/10 2481 days 4%
Pierre Grondin 10/10 2481 days 4%
Pat Burns 10/10 2481 days 4%
Stefan Miedzinski 9/10 2481 days 4%
Brice 4/10 2481 days 2%
Tuval Rabina 10/10 2509 days 4%
Sue145 10/10 2509 days 4%
Greg Southcombe 10/10 2509 days 4%
Pedro 10/10 2509 days 4%
Jacqui 10/10 2540 days 4%
Kath Cox 5/10 2540 days 3%
Angela Hornby 10/10 2540 days 4%
Raphaele 9/10 2571 days 4%
ian kennedy 9/10 2601 days 3%
Philip Page 10/10 2632 days 3%
Cynthia 9/10 2632 days 3%
Holly Bartholomew 7/10 2662 days 3%
Kimberly 10/10 2662 days 3%
Scooper 10/10 2662 days 3%
Kiri Edwards 9/10 2693 days 3%
Shaee 10/10 2754 days 3%
Esther 8/10 2754 days 3%
Stacey&Lindsay 10/10 2754 days 3%
Barbara Larrick 10/10 2785 days 3%
Robin 9/10 2815 days 3%
Florian 9/10 2815 days 3%
Matt 9/10 2815 days 3%
Sommer wieland 9/10 2815 days 3%
Kim Tito 10/10 2815 days 3%
Mark Lindeman 7/10 2846 days 3%
Adrian Trumper 9/10 2857 days 3%
Louis Goring-Morris 9/10 2872 days 3%
UK 50-something couple 7/10 2874 days 3%
Paul O'Sullivan 1/10 2883 days 1%
Kimina 7/10 2891 days 3%
Claire Carpenter 9/10 2916 days 3%
Tom Meulders 7/10 2918 days 3%
Megan Mosto 10/10 2926 days 3%
Rebekka Doliva 10/10 2943 days 3%
Nadene Wheatley 9/10 2955 days 3%
Rodney Morris 10/10 2969 days 3%
Joe Trigg 9/10 2977 days 3%
Sandra Jeffers 9/10 2982 days 3%
Gary Prescot 10/10 2999 days 3%
Silvia Romeiro 9/10 3012 days 3%
CARMERS 7/10 3027 days 2%
Anthony Brooker 10/10 3033 days 3%
c mccabe 9/10 3049 days 3%
Gary Wu 8/10 3079 days 2%
Brett King 7/10 3149 days 2%
Errol Iaich 6/10 3152 days 2%
Sue Thomas 6/10 3166 days 2%
Belinda Clarke 10/10 3184 days 2%
Lisa Page 9/10 3213 days 2%
Jesse Kruithoed 8/10 3220 days 2%
Arslan Ahmad 7/10 3221 days 2%
Helene 8/10 3251 days 2%
Lee Burdett 7/10 3255 days 2%
Victoria Strong 9/10 3268 days 2%
Alan Brown 8/10 3269 days 2%
Sally Roach 10/10 3270 days 2%
Nicola Barlow 10/10 3296 days 2%
Shelley Warkentin 8/10 3300 days 2%
Mike Mazur 10/10 3300 days 2%
Robert Hunt 9/10 3304 days 2%
Peter Moore 10/10 3311 days 2%
The Beans 10/10 3329 days 2%
Andrew Altman 8/10 3332 days 2%
Margo Wiltens 9/10 3354 days 2%
Russell Chan 10/10 3394 days 2%
Jenny Parker 10/10 3402 days 2%
Jochen Kunkel 10/10 3409 days 2%
Mikael Torres 8/10 3424 days 2%
Jessica Stokes 10/10 3445 days 2%
Sarah Taumoepeau 9/10 3446 days 2%
Jack Frazier 10/10 3451 days 2%
rkxtrsujumawmjlc 8/10 3508 days 2%
Pamela Hoffman 8/10 3517 days 2%
Erin Polcyn Sailer 8/10 3525 days 2%
Kate Ross 9/10 3543 days 2%
Ken Seiler 10/10 3568 days 2%
Leonard Smith 5/10 3575 days 1%
Alex Macdonald 9/10 3604 days 1%
Jacqui Deans 9/10 3635 days 1%
Eric Anderson 10/10 3653 days 1%
Avery Wong 10/10 3656 days 1%
Helen B 7/10 3659 days 1%
Klaus Moeller 1/10 3666 days 1%
Richard Kirby 9/10 3666 days 1%
Yousef Firoozan 10/10 3666 days 1%
hendrik king 7/10 3667 days 1%
Valerie Wee 9/10 3675 days 1%
Gerard Baas 9/10 3684 days 1%
Suzanne Vermeulen 8/10 3696 days 1%
Nicole 9/10 3857 days 1%
melissa heng 8/10 3910 days 1%
Vanessa 10/10 3932 days 1%
Chris 9/10 3932 days 1%
Andrew Jones 8/10 3941 days 1%
Mike Gornall 9/10 3941 days 1%
Andrew Cruickshank 9/10 3941 days 1%
Rebecca Wharton 9/10 3957 days 1%
Robert Warner 8/10 3969 days 1%
Constantin D 9/10 3982 days 1%
holidaymad from Solihull 7/10 4000 days 1%
Dunja Knaup 10/10 4002 days 1%
Rasmus Rantil 8/10 4005 days 1%
Jonathan Richter 10/10 4024 days 1%
Liz R 5/10 4031 days 1%
Lorcan Lennon 7/10 4043 days 1%
Gianpiero Rodari 9/10 4061 days 1%
Matt Dean 9/10 4092 days 1%
Sunny Sailing 6/10 4215 days 0%
Fabian Rodriguez 8/10 4215 days 0%
Shona MacDonald 10/10 4273 days 0%
Ane Didriksen 10/10 4273 days 0%
Iris Anette Berger 9/10 4273 days 0%
Chris Handley 1/10 4303 days 0%
Becky Davis 8/10 4334 days 0%
Michael Turek 9/10 4335 days 0%
Monique Monique 6/10 4335 days 0%
Ted Cole 8/10 4335 days 0%
Alacchi Moustier 8/10 4348 days 0%
Maya Bakker-deDreu 7/10 4356 days 0%
catherine welsh 6/10 4366 days 0%
GARRYBLOWER 8/10 4397 days 1%
Paul Wood 10/10 4397 days 1%
andrewmh 9/10 4397 days 1%
Nigel & Annie Dale 9/10 4427 days 1%
Helene & Peter 9/10 4427 days 1%
Julian Kemp 8/10 4427 days 1%
A Farquhar 9/10 4427 days 1%
Sandy Goh 7/10 4458 days 1%
Jade Fleming 8/10 4458 days 1%
Christin Woelk 10/10 4636 days 1%
Barbara Lee 9/10 4641 days 1%
Toomas Viilus 8/10 4668 days 1%
Maarja 10/10 4668 days 1%
Bertiethebus 9/10 4672 days 1%
Tanja Schlagermann 10/10 4674 days 1%
Patrycja Polakowska 9/10 4682 days 1%
Michael Nolan 9/10 4700 days 1%
Heather Macdonald 9/10 4700 days 1%
Jeanne Moustier 8/10 4713 days 1%
rich kiimmii 8/10 4731 days 1%
Mike Edwards 8/10 4747 days 1%
Kevin Desjandino 7/10 4749 days 1%
Al Stuart 9/10 4749 days 1%
Sharon Yates 10/10 4750 days 1%
Frans Derks 8/10 4755 days 1%
Katharina Pape 7/10 4760 days 1%
Craig Jones 9/10 4762 days 1%
Jon Barratt 8/10 4768 days 1%
Auger 9/10 4769 days 1%
Auger 9/10 4769 days 1%
Tjw 2/10 4915 days 0%
TheHoon 9/10 5006 days 1%
Robin Sable 9/10 5018 days 1%
Marc Schmiedily 9/10 5023 days 1%
Sally Gordie 10/10 5024 days 1%
James Huntzinger 9/10 5028 days 1%
E Wolfger 10/10 5029 days 1%
J Jmal 4/10 5033 days 1%
nztintin 8/10 5037 days 1%
Richard and Janet 7/10 5040 days 1%
Wright 8/10 5041 days 1%
Marilyn Melhuish 9/10 5046 days 1%
Les Barnes 5/10 5046 days 1%
Ian Bailey 6/10 5046 days 1%
Matt Kelley 7/10 5046 days 1%
Elaine 9/10 5047 days 1%
Bottoms 6/10 5047 days 1%
Hayley Atkinson 8/10 5048 days 1%
Mike & Mandy 7/10 5048 days 1%
Nico Schoots 7/10 5048 days 1%
Sabine 10/10 5049 days 1%
Kolen 10/10 5049 days 1%
Miller 9/10 5051 days 1%
Erik Poirer 10/10 5051 days 1%
Seth & Carla 7/10 5051 days 1%
Peter Putz 10/10 5051 days 1%
Gabriele Wendt 5/10 5051 days 1%
Houter 6/10 5051 days 1%
Villa 7/10 5051 days 1%
John O'Donnell 8/10 5052 days 1%
John A Jerome 4/10 5052 days 1%
Helen Chilton 10/10 5054 days 1%
John Hughes 9/10 5058 days 1%
Rainer Schnell 9/10 5058 days 1%
Steve Goodyear 5/10 5058 days 1%
Paul & Michelle Harmer 10/10 5059 days 1%
Clemens 10/10 5059 days 1%
Ursi Meier 9/10 5060 days 1%
Marco Scheiber 8/10 5060 days 1%
Colin Jenkins 7/10 5077 days 1%
Balonno 8/10 5097 days 1%
McGFarms 10/10 5097 days 1%
Les and Carole Savins 5/10 5134 days 1%
Sebastian 7/10 5137 days 1%
Sarah Graham 9/10 5158 days 1%
Therea 10/10 5371 days 1%
Kevin Morris 8/10 5375 days 1%
Sally Reeves 10/10 5382 days 1%
Kevin Wong 6/10 5385 days 1%
Thomas 5/10 5390 days 1%
alcatrazz 8/10 5392 days 1%
Katherine and Pete Smal 9/10 5393 days 1%
Fasto Maserati 10/10 5393 days 1%
Max 7/10 5394 days 1%
Armin Holle 9/10 5395 days 1%
Harry Hammond 7/10 5396 days 1%
Katie Mitchell 10/10 5403 days 1%
Eva Soerensen 6/10 5404 days 1%
Arne Kiesbye 6/10 5417 days 1%
Becky Foley 10/10 5417 days 1%
David Heads 9/10 5418 days 1%
Jol Balder 10/10 5419 days 1%
Gordon and Sue 8/10 5419 days 1%
Robert Cox 4/10 5422 days 1%
Glenn 10/10 5422 days 1%
Robert Smith 6/10 5422 days 1%
Julia 9/10 5423 days 1%
Gillian de Vries 7/10 5424 days 1%
Webster 10/10 5424 days 1%
Gordon Daniels 4/10 5426 days 1%
Ewald Waldner 9/10 5427 days 1%
Dr Dorthe Bossow 8/10 5427 days 1%
Karen Phillips 5/10 5428 days 1%
Bruce & Bonnie Childs 6/10 5430 days 1%
dollimyxture 9/10 5462 days 1%
Andrew Hammond 8/10 5554 days 1%
kristy 8/10 5584 days 1%
Lomas 10/10 5698 days 1%
BelindaT 10/10 5715 days 1%
claudian 8/10 5737 days 1%
Keita-Karen Buchanan 6/10 5754 days 1%
Margie Sammons 10/10 5756 days 1%
P.C Kool 5/10 5763 days 1%
Peter Brown 10/10 5764 days 1%
Ian Watson 10/10 5769 days 1%
Trude 10/10 5770 days 1%
Horst 9/10 5771 days 1%
Muller Weissert 6/10 5775 days 1%
Thirza & Roeland 2/10 5775 days 0%
Jenny 7/10 5776 days 1%
Jobbs 9/10 5777 days 1%
th schuermann 10/10 5778 days 1%
Yona 9/10 5782 days 1%
David Hobson 7/10 5788 days 1%
R Gilge 8/10 5792 days 1%
Susan Hitchins 4/10 5792 days 1%
Thomas Stopp 9/10 5792 days 1%
Nicole 9/10 5793 days 1%
Luternauer 8/10 5795 days 1%
Kevin and Teresa 8/10 5796 days 1%
Samantha Piekuta 4/10 5805 days 1%
Omar Frenchy 7/10 5805 days 1%
Bartlett nz 10/10 5813 days 1%
Chung Family 7/10 5816 days 1%
middendorp 6/10 5842 days 1%
marylus 10/10 5842 days 1%
carsteng 8/10 5852 days 1%
Melanie Bielefeld 1/10 5860 days 0%
Kathrin Thomas 4/10 5870 days 1%
canadianislandgirl 7/10 5888 days 1%
paulandcathy 8/10 5913 days 1%
NicolaW 10/10 6094 days 1%
jjakkeren 7/10 6102 days 1%
Colin Church 8/10 6102 days 1%
EricS 8/10 6114 days 1%
Christine 5/10 6115 days 1%
JohnN 8/10 6119 days 1%
NatasjaV 8/10 6120 days 1%
Edcan 8/10 6120 days 1%
Barry Smith 9/10 6122 days 1%
Siemens 8/10 6122 days 1%
Andy Baker 5/10 6122 days 1%
Judith & John Bishop 8/10 6133 days 1%
MetteK 8/10 6136 days 1%
Steven 10/10 6136 days 1%
SimonR 4/10 6136 days 1%
AdelineC 6/10 6137 days 1%
RobH 8/10 6138 days 1%
Debbie 8/10 6144 days 1%
Lucas 6/10 6145 days 1%
Anton 9/10 6149 days 1%
Terry 5/10 6149 days 1%
Brian 9/10 6151 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.67% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 33 days. Adjustments are according to the following table.

Days Adjustment
… …
30 -0.61%
31 -0.63%
32 -0.65%
33 -0.67%
34 -0.69%
35 -0.71%
36 -0.73%
… …

Balancing Adjustment

1.91% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.