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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

363 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 366 reviews. There are 363 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 363 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 41
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.74% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.74% and is based on 363 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 363 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.61%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Sol 7/10 74 days 94%
Richard Bennett 9/10 104 days 100%
Michael Fraser 10/10 165 days 100%
Shaun 10/10 377 days 93%
Audrey 6/10 439 days 78%
Emily 10/10 439 days 90%
Lea 8/10 500 days 85%
Kay 10/10 683 days 75%
Sebastien Gilles 1/10 683 days 30%
Fabienne 8/10 714 days 71%
Sandra Staples 8/10 743 days 68%
Amy 8/10 805 days 63%
Millie 10/10 805 days 64%
June Cormack 8/10 835 days 60%
Larissa 7/10 835 days 57%
Nicky 9/10 866 days 58%
EM 2/10 896 days 25%
Donna Harbidge 9/10 896 days 55%
Charlie 8/10 927 days 51%
Fav 2/10 988 days 21%
Alley 9/10 1019 days 42%
Kilee Leblanc 7/10 1049 days 37%
Charlie 9/10 1049 days 40%
Katie Edser 10/10 1080 days 37%
Carrie 10/10 1080 days 37%
Niff 9/10 1080 days 37%
Josh 9/10 1080 days 37%
Courtney Gearhart 9/10 1108 days 35%
Shelly 8/10 1170 days 29%
RR 7/10 1170 days 28%
Laura Jarry 9/10 1200 days 27%
Arnon Meshoulam 10/10 1200 days 28%
Karen Parker 10/10 1231 days 26%
Eilis 9/10 1231 days 25%
Yuvin 10/10 1261 days 24%
Tania 10/10 1504 days 11%
Jim H 10/10 1504 days 11%
Nzfrank 10/10 1504 days 11%
Anita James 10/10 1657 days 7%
Tracy W 10/10 1749 days 5%
Karthik 8/10 1779 days 5%
Tash and Liam 7/10 1810 days 5%
Diana 9/10 1838 days 5%
Ange 10/10 1869 days 5%
Ogilvie family of 5 9/10 1869 days 5%
Arlene 10/10 1900 days 5%
Jim Henderson 10/10 1961 days 5%
JS 8/10 1991 days 5%
May 10/10 2022 days 5%
Vis 10/10 2022 days 5%
Holly J 7/10 2053 days 4%
David 9/10 2083 days 5%
Kelly 6/10 2083 days 4%
Robert Adler 10/10 2175 days 4%
Dieter Giesen 9/10 2204 days 4%
Andrew Barrett 10/10 2204 days 4%
Ruth 9/10 2204 days 4%
Tony Williams 2/10 2235 days 2%
Solveig 5/10 2266 days 3%
Emma 10/10 2296 days 4%
Gardner 8/10 2296 days 4%
Sarah 4/10 2296 days 3%
K&KRahimi 8/10 2296 days 4%
Ash 8/10 2327 days 4%
Adam 10/10 2327 days 4%
A&E 8/10 2327 days 4%
Eve 10/10 2357 days 4%
Andrew 8/10 2357 days 4%
Scott 8/10 2388 days 4%
Carolina 7/10 2388 days 4%
Kate 9/10 2480 days 4%
Rocket 3/10 2510 days 2%
Renee 9/10 2510 days 4%
Vicki Hoskinson 10/10 2540 days 4%
Glen Marshall UK 9/10 2541 days 4%
Mirandah 10/10 2541 days 4%
Pierre Grondin 10/10 2541 days 4%
Pat Burns 10/10 2541 days 4%
Stefan Miedzinski 9/10 2541 days 4%
Brice 4/10 2541 days 2%
Tuval Rabina 10/10 2569 days 4%
Sue145 10/10 2569 days 4%
Greg Southcombe 10/10 2569 days 4%
Pedro 10/10 2569 days 4%
Jacqui 10/10 2600 days 4%
Kath Cox 5/10 2600 days 3%
Angela Hornby 10/10 2600 days 4%
Raphaele 9/10 2631 days 3%
ian kennedy 9/10 2661 days 3%
Philip Page 10/10 2692 days 3%
Cynthia 9/10 2692 days 3%
Holly Bartholomew 7/10 2722 days 3%
Kimberly 10/10 2722 days 3%
Scooper 10/10 2722 days 3%
Kiri Edwards 9/10 2753 days 3%
Shaee 10/10 2814 days 3%
Esther 8/10 2814 days 3%
Stacey&Lindsay 10/10 2814 days 3%
Barbara Larrick 10/10 2845 days 3%
Robin 9/10 2875 days 3%
Florian 9/10 2875 days 3%
Matt 9/10 2875 days 3%
Sommer wieland 9/10 2875 days 3%
Kim Tito 10/10 2875 days 3%
Mark Lindeman 7/10 2906 days 3%
Adrian Trumper 9/10 2917 days 3%
Louis Goring-Morris 9/10 2932 days 3%
UK 50-something couple 7/10 2934 days 3%
Paul O'Sullivan 1/10 2943 days 1%
Kimina 7/10 2951 days 3%
Claire Carpenter 9/10 2976 days 3%
Tom Meulders 7/10 2978 days 3%
Megan Mosto 10/10 2986 days 3%
Rebekka Doliva 10/10 3003 days 3%
Nadene Wheatley 9/10 3015 days 3%
Rodney Morris 10/10 3029 days 3%
Joe Trigg 9/10 3037 days 3%
Sandra Jeffers 9/10 3042 days 3%
Gary Prescot 10/10 3059 days 3%
Silvia Romeiro 9/10 3072 days 3%
CARMERS 7/10 3087 days 2%
Anthony Brooker 10/10 3093 days 3%
c mccabe 9/10 3109 days 2%
Gary Wu 8/10 3139 days 2%
Brett King 7/10 3209 days 2%
Errol Iaich 6/10 3212 days 2%
Sue Thomas 6/10 3226 days 2%
Belinda Clarke 10/10 3244 days 2%
Lisa Page 9/10 3273 days 2%
Jesse Kruithoed 8/10 3280 days 2%
Arslan Ahmad 7/10 3281 days 2%
Helene 8/10 3311 days 2%
Lee Burdett 7/10 3315 days 2%
Victoria Strong 9/10 3328 days 2%
Alan Brown 8/10 3329 days 2%
Sally Roach 10/10 3330 days 2%
Nicola Barlow 10/10 3356 days 2%
Shelley Warkentin 8/10 3360 days 2%
Mike Mazur 10/10 3360 days 2%
Robert Hunt 9/10 3364 days 2%
Peter Moore 10/10 3371 days 2%
The Beans 10/10 3389 days 2%
Andrew Altman 8/10 3392 days 2%
Margo Wiltens 9/10 3414 days 2%
Russell Chan 10/10 3454 days 2%
Jenny Parker 10/10 3462 days 2%
Jochen Kunkel 10/10 3469 days 2%
Mikael Torres 8/10 3484 days 2%
Jessica Stokes 10/10 3505 days 2%
Sarah Taumoepeau 9/10 3506 days 2%
Jack Frazier 10/10 3511 days 2%
rkxtrsujumawmjlc 8/10 3568 days 2%
Pamela Hoffman 8/10 3577 days 2%
Erin Polcyn Sailer 8/10 3585 days 2%
Kate Ross 9/10 3603 days 2%
Ken Seiler 10/10 3628 days 1%
Leonard Smith 5/10 3635 days 1%
Alex Macdonald 9/10 3664 days 1%
Jacqui Deans 9/10 3695 days 1%
Eric Anderson 10/10 3713 days 1%
Avery Wong 10/10 3716 days 1%
Helen B 7/10 3719 days 1%
Klaus Moeller 1/10 3726 days 1%
Richard Kirby 9/10 3726 days 1%
Yousef Firoozan 10/10 3726 days 1%
hendrik king 7/10 3727 days 1%
Valerie Wee 9/10 3735 days 1%
Gerard Baas 9/10 3744 days 1%
Suzanne Vermeulen 8/10 3756 days 1%
Nicole 9/10 3917 days 1%
melissa heng 8/10 3970 days 1%
Vanessa 10/10 3992 days 1%
Chris 9/10 3992 days 1%
Andrew Jones 8/10 4001 days 1%
Mike Gornall 9/10 4001 days 1%
Andrew Cruickshank 9/10 4001 days 1%
Rebecca Wharton 9/10 4017 days 1%
Robert Warner 8/10 4029 days 1%
Constantin D 9/10 4042 days 1%
holidaymad from Solihull 7/10 4060 days 1%
Dunja Knaup 10/10 4062 days 1%
Rasmus Rantil 8/10 4065 days 1%
Jonathan Richter 10/10 4084 days 1%
Liz R 5/10 4091 days 0%
Lorcan Lennon 7/10 4103 days 0%
Gianpiero Rodari 9/10 4121 days 0%
Matt Dean 9/10 4152 days 0%
Sunny Sailing 6/10 4275 days 0%
Fabian Rodriguez 8/10 4275 days 0%
Shona MacDonald 10/10 4333 days 0%
Ane Didriksen 10/10 4333 days 0%
Iris Anette Berger 9/10 4333 days 0%
Chris Handley 1/10 4363 days 0%
Becky Davis 8/10 4394 days 1%
Michael Turek 9/10 4395 days 1%
Monique Monique 6/10 4395 days 1%
Ted Cole 8/10 4395 days 1%
Alacchi Moustier 8/10 4408 days 1%
Maya Bakker-deDreu 7/10 4416 days 1%
catherine welsh 6/10 4426 days 1%
GARRYBLOWER 8/10 4457 days 1%
Paul Wood 10/10 4457 days 1%
andrewmh 9/10 4457 days 1%
Nigel & Annie Dale 9/10 4487 days 1%
Helene & Peter 9/10 4487 days 1%
Julian Kemp 8/10 4487 days 1%
A Farquhar 9/10 4487 days 1%
Sandy Goh 7/10 4518 days 1%
Jade Fleming 8/10 4518 days 1%
Christin Woelk 10/10 4696 days 1%
Barbara Lee 9/10 4701 days 1%
Toomas Viilus 8/10 4728 days 1%
Maarja 10/10 4728 days 1%
Bertiethebus 9/10 4732 days 1%
Tanja Schlagermann 10/10 4734 days 1%
Patrycja Polakowska 9/10 4742 days 1%
Michael Nolan 9/10 4760 days 1%
Heather Macdonald 9/10 4760 days 1%
Jeanne Moustier 8/10 4773 days 1%
rich kiimmii 8/10 4791 days 1%
Mike Edwards 8/10 4807 days 1%
Kevin Desjandino 7/10 4809 days 1%
Al Stuart 9/10 4809 days 1%
Sharon Yates 10/10 4810 days 1%
Frans Derks 8/10 4815 days 1%
Katharina Pape 7/10 4820 days 1%
Craig Jones 9/10 4822 days 1%
Jon Barratt 8/10 4828 days 1%
Auger 9/10 4829 days 1%
Auger 9/10 4829 days 1%
Tjw 2/10 4975 days 0%
TheHoon 9/10 5066 days 1%
Robin Sable 9/10 5078 days 1%
Marc Schmiedily 9/10 5083 days 1%
Sally Gordie 10/10 5084 days 1%
James Huntzinger 9/10 5088 days 1%
E Wolfger 10/10 5089 days 1%
J Jmal 4/10 5093 days 1%
nztintin 8/10 5097 days 1%
Richard and Janet 7/10 5100 days 1%
Wright 8/10 5101 days 1%
Marilyn Melhuish 9/10 5106 days 1%
Les Barnes 5/10 5106 days 1%
Ian Bailey 6/10 5106 days 1%
Matt Kelley 7/10 5106 days 1%
Elaine 9/10 5107 days 1%
Bottoms 6/10 5107 days 1%
Hayley Atkinson 8/10 5108 days 1%
Mike & Mandy 7/10 5108 days 1%
Nico Schoots 7/10 5108 days 1%
Sabine 10/10 5109 days 1%
Kolen 10/10 5109 days 1%
Miller 9/10 5111 days 1%
Erik Poirer 10/10 5111 days 1%
Seth & Carla 7/10 5111 days 1%
Peter Putz 10/10 5111 days 1%
Gabriele Wendt 5/10 5111 days 1%
Houter 6/10 5111 days 1%
Villa 7/10 5111 days 1%
John O'Donnell 8/10 5112 days 1%
John A Jerome 4/10 5112 days 1%
Helen Chilton 10/10 5114 days 1%
John Hughes 9/10 5118 days 1%
Rainer Schnell 9/10 5118 days 1%
Steve Goodyear 5/10 5118 days 1%
Paul & Michelle Harmer 10/10 5119 days 1%
Clemens 10/10 5119 days 1%
Ursi Meier 9/10 5120 days 1%
Marco Scheiber 8/10 5120 days 1%
Colin Jenkins 7/10 5137 days 1%
Balonno 8/10 5157 days 1%
McGFarms 10/10 5157 days 1%
Les and Carole Savins 5/10 5194 days 1%
Sebastian 7/10 5197 days 1%
Sarah Graham 9/10 5218 days 1%
Therea 10/10 5431 days 1%
Kevin Morris 8/10 5435 days 1%
Sally Reeves 10/10 5442 days 1%
Kevin Wong 6/10 5445 days 1%
Thomas 5/10 5450 days 1%
alcatrazz 8/10 5452 days 1%
Katherine and Pete Smal 9/10 5453 days 1%
Fasto Maserati 10/10 5453 days 1%
Max 7/10 5454 days 1%
Armin Holle 9/10 5455 days 1%
Harry Hammond 7/10 5456 days 1%
Katie Mitchell 10/10 5463 days 1%
Eva Soerensen 6/10 5464 days 1%
Arne Kiesbye 6/10 5477 days 1%
Becky Foley 10/10 5477 days 1%
David Heads 9/10 5478 days 1%
Jol Balder 10/10 5479 days 1%
Gordon and Sue 8/10 5479 days 1%
Robert Cox 4/10 5482 days 1%
Glenn 10/10 5482 days 1%
Robert Smith 6/10 5482 days 1%
Julia 9/10 5483 days 1%
Gillian de Vries 7/10 5484 days 1%
Webster 10/10 5484 days 1%
Gordon Daniels 4/10 5486 days 1%
Ewald Waldner 9/10 5487 days 1%
Dr Dorthe Bossow 8/10 5487 days 1%
Karen Phillips 5/10 5488 days 1%
Bruce & Bonnie Childs 6/10 5490 days 1%
dollimyxture 9/10 5522 days 1%
Andrew Hammond 8/10 5614 days 1%
kristy 8/10 5644 days 1%
Lomas 10/10 5758 days 1%
BelindaT 10/10 5775 days 1%
claudian 8/10 5797 days 1%
Keita-Karen Buchanan 6/10 5814 days 1%
Margie Sammons 10/10 5816 days 1%
P.C Kool 5/10 5823 days 1%
Peter Brown 10/10 5824 days 1%
Ian Watson 10/10 5829 days 1%
Trude 10/10 5830 days 1%
Horst 9/10 5831 days 1%
Muller Weissert 6/10 5835 days 1%
Thirza & Roeland 2/10 5835 days 0%
Jenny 7/10 5836 days 1%
Jobbs 9/10 5837 days 1%
th schuermann 10/10 5838 days 1%
Yona 9/10 5842 days 1%
David Hobson 7/10 5848 days 1%
R Gilge 8/10 5852 days 1%
Susan Hitchins 4/10 5852 days 1%
Thomas Stopp 9/10 5852 days 1%
Nicole 9/10 5853 days 1%
Luternauer 8/10 5855 days 1%
Kevin and Teresa 8/10 5856 days 1%
Samantha Piekuta 4/10 5865 days 1%
Omar Frenchy 7/10 5865 days 1%
Bartlett nz 10/10 5873 days 1%
Chung Family 7/10 5876 days 1%
middendorp 6/10 5902 days 1%
marylus 10/10 5902 days 1%
carsteng 8/10 5912 days 1%
Melanie Bielefeld 1/10 5920 days 0%
Kathrin Thomas 4/10 5930 days 1%
canadianislandgirl 7/10 5948 days 1%
paulandcathy 8/10 5973 days 1%
NicolaW 10/10 6154 days 1%
jjakkeren 7/10 6162 days 1%
Colin Church 8/10 6162 days 1%
EricS 8/10 6174 days 1%
Christine 5/10 6175 days 1%
JohnN 8/10 6179 days 1%
NatasjaV 8/10 6180 days 1%
Edcan 8/10 6180 days 1%
Barry Smith 9/10 6182 days 1%
Siemens 8/10 6182 days 1%
Andy Baker 5/10 6182 days 1%
Judith & John Bishop 8/10 6193 days 1%
MetteK 8/10 6196 days 1%
Steven 10/10 6196 days 1%
SimonR 4/10 6196 days 1%
AdelineC 6/10 6197 days 1%
RobH 8/10 6198 days 1%
Debbie 8/10 6204 days 1%
Lucas 6/10 6205 days 1%
Anton 9/10 6209 days 1%
Terry 5/10 6209 days 1%
Brian 9/10 6211 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.04% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 50 days. Adjustments are according to the following table.

Days Adjustment
… …
47 -0.98%
48 -1.00%
49 -1.02%
50 -1.04%
51 -1.06%
52 -1.08%
53 -1.10%
… …

Balancing Adjustment

2.12% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.