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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

360 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 363 reviews. There are 360 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 360 valid reviews:

Rating Count Percentage
10/10 100
28%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.69% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.69% and is based on 360 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 360 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.95%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Shaun 10/10 44 days 100%
Audrey 6/10 106 days 86%
Emily 10/10 106 days 99%
Lea 8/10 167 days 97%
Kay 10/10 350 days 93%
Sebastien Gilles 1/10 350 days 38%
Fabienne 8/10 381 days 90%
Sandra Staples 8/10 410 days 89%
Amy 8/10 472 days 86%
Millie 10/10 472 days 87%
June Cormack 8/10 502 days 84%
Larissa 7/10 502 days 80%
Nicky 9/10 533 days 83%
EM 2/10 563 days 37%
Donna Harbidge 9/10 563 days 81%
Charlie 8/10 594 days 78%
Fav 2/10 655 days 34%
Alley 9/10 686 days 73%
Kilee Leblanc 7/10 716 days 66%
Charlie 9/10 716 days 70%
Katie Edser 10/10 747 days 68%
Carrie 10/10 747 days 68%
Niff 9/10 747 days 68%
Josh 9/10 747 days 68%
Courtney Gearhart 9/10 775 days 65%
Shelly 8/10 837 days 59%
RR 7/10 837 days 56%
Laura Jarry 9/10 867 days 57%
Arnon Meshoulam 10/10 867 days 57%
Karen Parker 10/10 898 days 54%
Eilis 9/10 898 days 54%
Yuvin 10/10 928 days 51%
Tania 10/10 1171 days 29%
Jim H 10/10 1171 days 29%
Nzfrank 10/10 1171 days 29%
Anita James 10/10 1324 days 19%
Tracy W 10/10 1416 days 15%
Karthik 8/10 1446 days 13%
Tash and Liam 7/10 1477 days 11%
Diana 9/10 1505 days 11%
Ange 10/10 1536 days 10%
Ogilvie family of 5 9/10 1536 days 10%
Arlene 10/10 1567 days 9%
Jim Henderson 10/10 1628 days 7%
JS 8/10 1658 days 6%
May 10/10 1689 days 6%
Vis 10/10 1689 days 6%
Holly J 7/10 1720 days 5%
David 9/10 1750 days 5%
Kelly 6/10 1750 days 5%
Robert Adler 10/10 1842 days 5%
Dieter Giesen 9/10 1871 days 5%
Andrew Barrett 10/10 1871 days 5%
Ruth 9/10 1871 days 5%
Tony Williams 2/10 1902 days 2%
Solveig 5/10 1933 days 4%
Emma 10/10 1963 days 5%
Gardner 8/10 1963 days 5%
Sarah 4/10 1963 days 3%
K&KRahimi 8/10 1963 days 5%
Ash 8/10 1994 days 5%
Adam 10/10 1994 days 5%
A&E 8/10 1994 days 5%
Eve 10/10 2024 days 5%
Andrew 8/10 2024 days 5%
Scott 8/10 2055 days 4%
Carolina 7/10 2055 days 4%
Kate 9/10 2147 days 4%
Rocket 3/10 2177 days 2%
Renee 9/10 2177 days 4%
Vicki Hoskinson 10/10 2207 days 4%
Glen Marshall UK 9/10 2208 days 4%
Mirandah 10/10 2208 days 4%
Pierre Grondin 10/10 2208 days 4%
Pat Burns 10/10 2208 days 4%
Stefan Miedzinski 9/10 2208 days 4%
Brice 4/10 2208 days 3%
Tuval Rabina 10/10 2236 days 4%
Sue145 10/10 2236 days 4%
Greg Southcombe 10/10 2236 days 4%
Pedro 10/10 2236 days 4%
Jacqui 10/10 2267 days 4%
Kath Cox 5/10 2267 days 3%
Angela Hornby 10/10 2267 days 4%
Raphaele 9/10 2298 days 4%
ian kennedy 9/10 2328 days 4%
Philip Page 10/10 2359 days 4%
Cynthia 9/10 2359 days 4%
Holly Bartholomew 7/10 2389 days 4%
Kimberly 10/10 2389 days 4%
Scooper 10/10 2389 days 4%
Kiri Edwards 9/10 2420 days 4%
Shaee 10/10 2481 days 4%
Esther 8/10 2481 days 4%
Stacey&Lindsay 10/10 2481 days 4%
Barbara Larrick 10/10 2512 days 4%
Robin 9/10 2542 days 4%
Florian 9/10 2542 days 4%
Matt 9/10 2542 days 4%
Sommer wieland 9/10 2542 days 4%
Kim Tito 10/10 2542 days 4%
Mark Lindeman 7/10 2573 days 3%
Adrian Trumper 9/10 2584 days 3%
Louis Goring-Morris 9/10 2599 days 3%
UK 50-something couple 7/10 2601 days 3%
Paul O'Sullivan 1/10 2610 days 1%
Kimina 7/10 2618 days 3%
Claire Carpenter 9/10 2643 days 3%
Tom Meulders 7/10 2645 days 3%
Megan Mosto 10/10 2653 days 3%
Rebekka Doliva 10/10 2670 days 3%
Nadene Wheatley 9/10 2682 days 3%
Rodney Morris 10/10 2696 days 3%
Joe Trigg 9/10 2704 days 3%
Sandra Jeffers 9/10 2709 days 3%
Gary Prescot 10/10 2726 days 3%
Silvia Romeiro 9/10 2739 days 3%
CARMERS 7/10 2754 days 3%
Anthony Brooker 10/10 2760 days 3%
c mccabe 9/10 2776 days 3%
Gary Wu 8/10 2806 days 3%
Brett King 7/10 2876 days 3%
Errol Iaich 6/10 2879 days 3%
Sue Thomas 6/10 2893 days 2%
Belinda Clarke 10/10 2911 days 3%
Lisa Page 9/10 2940 days 3%
Jesse Kruithoed 8/10 2947 days 3%
Arslan Ahmad 7/10 2948 days 3%
Helene 8/10 2978 days 3%
Lee Burdett 7/10 2982 days 3%
Victoria Strong 9/10 2995 days 3%
Alan Brown 8/10 2996 days 3%
Sally Roach 10/10 2997 days 3%
Nicola Barlow 10/10 3023 days 3%
Shelley Warkentin 8/10 3027 days 3%
Mike Mazur 10/10 3027 days 3%
Robert Hunt 9/10 3031 days 3%
Peter Moore 10/10 3038 days 3%
The Beans 10/10 3056 days 3%
Andrew Altman 8/10 3059 days 3%
Margo Wiltens 9/10 3081 days 2%
Russell Chan 10/10 3121 days 2%
Jenny Parker 10/10 3129 days 2%
Jochen Kunkel 10/10 3136 days 2%
Mikael Torres 8/10 3151 days 2%
Jessica Stokes 10/10 3172 days 2%
Sarah Taumoepeau 9/10 3173 days 2%
Jack Frazier 10/10 3178 days 2%
rkxtrsujumawmjlc 8/10 3235 days 2%
Pamela Hoffman 8/10 3244 days 2%
Erin Polcyn Sailer 8/10 3252 days 2%
Kate Ross 9/10 3270 days 2%
Ken Seiler 10/10 3295 days 2%
Leonard Smith 5/10 3302 days 2%
Alex Macdonald 9/10 3331 days 2%
Jacqui Deans 9/10 3362 days 2%
Eric Anderson 10/10 3380 days 2%
Avery Wong 10/10 3383 days 2%
Helen B 7/10 3386 days 2%
Klaus Moeller 1/10 3393 days 1%
Richard Kirby 9/10 3393 days 2%
Yousef Firoozan 10/10 3393 days 2%
hendrik king 7/10 3394 days 2%
Valerie Wee 9/10 3402 days 2%
Gerard Baas 9/10 3411 days 2%
Suzanne Vermeulen 8/10 3423 days 2%
Nicole 9/10 3584 days 2%
melissa heng 8/10 3637 days 1%
Vanessa 10/10 3659 days 1%
Chris 9/10 3659 days 1%
Andrew Jones 8/10 3668 days 1%
Mike Gornall 9/10 3668 days 1%
Andrew Cruickshank 9/10 3668 days 1%
Rebecca Wharton 9/10 3684 days 1%
Robert Warner 8/10 3696 days 1%
Constantin D 9/10 3709 days 1%
holidaymad from Solihull 7/10 3727 days 1%
Dunja Knaup 10/10 3729 days 1%
Rasmus Rantil 8/10 3732 days 1%
Jonathan Richter 10/10 3751 days 1%
Liz R 5/10 3758 days 1%
Lorcan Lennon 7/10 3770 days 1%
Gianpiero Rodari 9/10 3788 days 1%
Matt Dean 9/10 3819 days 1%
Sunny Sailing 6/10 3942 days 1%
Fabian Rodriguez 8/10 3942 days 1%
Shona MacDonald 10/10 4000 days 1%
Ane Didriksen 10/10 4000 days 1%
Iris Anette Berger 9/10 4000 days 1%
Chris Handley 1/10 4030 days 0%
Becky Davis 8/10 4061 days 1%
Michael Turek 9/10 4062 days 1%
Monique Monique 6/10 4062 days 1%
Ted Cole 8/10 4062 days 1%
Alacchi Moustier 8/10 4075 days 1%
Maya Bakker-deDreu 7/10 4083 days 1%
catherine welsh 6/10 4093 days 0%
GARRYBLOWER 8/10 4124 days 0%
Paul Wood 10/10 4124 days 0%
andrewmh 9/10 4124 days 0%
Nigel & Annie Dale 9/10 4154 days 0%
Helene & Peter 9/10 4154 days 0%
Julian Kemp 8/10 4154 days 0%
A Farquhar 9/10 4154 days 0%
Sandy Goh 7/10 4185 days 0%
Jade Fleming 8/10 4185 days 0%
Christin Woelk 10/10 4363 days 0%
Barbara Lee 9/10 4368 days 0%
Toomas Viilus 8/10 4395 days 1%
Maarja 10/10 4395 days 1%
Bertiethebus 9/10 4399 days 1%
Tanja Schlagermann 10/10 4401 days 1%
Patrycja Polakowska 9/10 4409 days 1%
Michael Nolan 9/10 4427 days 1%
Heather Macdonald 9/10 4427 days 1%
Jeanne Moustier 8/10 4440 days 1%
rich kiimmii 8/10 4458 days 1%
Mike Edwards 8/10 4474 days 1%
Kevin Desjandino 7/10 4476 days 1%
Al Stuart 9/10 4476 days 1%
Sharon Yates 10/10 4477 days 1%
Frans Derks 8/10 4482 days 1%
Katharina Pape 7/10 4487 days 1%
Craig Jones 9/10 4489 days 1%
Jon Barratt 8/10 4495 days 1%
Auger 9/10 4496 days 1%
Auger 9/10 4496 days 1%
Tjw 2/10 4642 days 0%
TheHoon 9/10 4733 days 1%
Robin Sable 9/10 4745 days 1%
Marc Schmiedily 9/10 4750 days 1%
Sally Gordie 10/10 4751 days 1%
James Huntzinger 9/10 4755 days 1%
E Wolfger 10/10 4756 days 1%
J Jmal 4/10 4760 days 1%
nztintin 8/10 4764 days 1%
Richard and Janet 7/10 4767 days 1%
Wright 8/10 4768 days 1%
Marilyn Melhuish 9/10 4773 days 1%
Les Barnes 5/10 4773 days 1%
Ian Bailey 6/10 4773 days 1%
Matt Kelley 7/10 4773 days 1%
Elaine 9/10 4774 days 1%
Bottoms 6/10 4774 days 1%
Hayley Atkinson 8/10 4775 days 1%
Mike & Mandy 7/10 4775 days 1%
Nico Schoots 7/10 4775 days 1%
Sabine 10/10 4776 days 1%
Kolen 10/10 4776 days 1%
Miller 9/10 4778 days 1%
Erik Poirer 10/10 4778 days 1%
Seth & Carla 7/10 4778 days 1%
Peter Putz 10/10 4778 days 1%
Gabriele Wendt 5/10 4778 days 1%
Houter 6/10 4778 days 1%
Villa 7/10 4778 days 1%
John O'Donnell 8/10 4779 days 1%
John A Jerome 4/10 4779 days 1%
Helen Chilton 10/10 4781 days 1%
John Hughes 9/10 4785 days 1%
Rainer Schnell 9/10 4785 days 1%
Steve Goodyear 5/10 4785 days 1%
Paul & Michelle Harmer 10/10 4786 days 1%
Clemens 10/10 4786 days 1%
Ursi Meier 9/10 4787 days 1%
Marco Scheiber 8/10 4787 days 1%
Colin Jenkins 7/10 4804 days 1%
Balonno 8/10 4824 days 1%
McGFarms 10/10 4824 days 1%
Les and Carole Savins 5/10 4861 days 1%
Sebastian 7/10 4864 days 1%
Sarah Graham 9/10 4885 days 1%
Therea 10/10 5098 days 1%
Kevin Morris 8/10 5102 days 1%
Sally Reeves 10/10 5109 days 1%
Kevin Wong 6/10 5112 days 1%
Thomas 5/10 5117 days 1%
alcatrazz 8/10 5119 days 1%
Katherine and Pete Smal 9/10 5120 days 1%
Fasto Maserati 10/10 5120 days 1%
Max 7/10 5121 days 1%
Armin Holle 9/10 5122 days 1%
Harry Hammond 7/10 5123 days 1%
Katie Mitchell 10/10 5130 days 1%
Eva Soerensen 6/10 5131 days 1%
Arne Kiesbye 6/10 5144 days 1%
Becky Foley 10/10 5144 days 1%
David Heads 9/10 5145 days 1%
Jol Balder 10/10 5146 days 1%
Gordon and Sue 8/10 5146 days 1%
Robert Cox 4/10 5149 days 1%
Glenn 10/10 5149 days 1%
Robert Smith 6/10 5149 days 1%
Julia 9/10 5150 days 1%
Gillian de Vries 7/10 5151 days 1%
Webster 10/10 5151 days 1%
Gordon Daniels 4/10 5153 days 1%
Ewald Waldner 9/10 5154 days 1%
Dr Dorthe Bossow 8/10 5154 days 1%
Karen Phillips 5/10 5155 days 1%
Bruce & Bonnie Childs 6/10 5157 days 1%
dollimyxture 9/10 5189 days 1%
Andrew Hammond 8/10 5281 days 1%
kristy 8/10 5311 days 1%
Lomas 10/10 5425 days 1%
BelindaT 10/10 5442 days 1%
claudian 8/10 5464 days 1%
Keita-Karen Buchanan 6/10 5481 days 1%
Margie Sammons 10/10 5483 days 1%
P.C Kool 5/10 5490 days 1%
Peter Brown 10/10 5491 days 1%
Ian Watson 10/10 5496 days 1%
Trude 10/10 5497 days 1%
Horst 9/10 5498 days 1%
Muller Weissert 6/10 5502 days 1%
Thirza & Roeland 2/10 5502 days 0%
Jenny 7/10 5503 days 1%
Jobbs 9/10 5504 days 1%
th schuermann 10/10 5505 days 1%
Yona 9/10 5509 days 1%
David Hobson 7/10 5515 days 1%
R Gilge 8/10 5519 days 1%
Susan Hitchins 4/10 5519 days 1%
Thomas Stopp 9/10 5519 days 1%
Nicole 9/10 5520 days 1%
Luternauer 8/10 5522 days 1%
Kevin and Teresa 8/10 5523 days 1%
Samantha Piekuta 4/10 5532 days 1%
Omar Frenchy 7/10 5532 days 1%
Bartlett nz 10/10 5540 days 1%
Chung Family 7/10 5543 days 1%
middendorp 6/10 5569 days 1%
marylus 10/10 5569 days 1%
carsteng 8/10 5579 days 1%
Melanie Bielefeld 1/10 5587 days 0%
Kathrin Thomas 4/10 5597 days 1%
canadianislandgirl 7/10 5615 days 1%
paulandcathy 8/10 5640 days 1%
NicolaW 10/10 5821 days 1%
jjakkeren 7/10 5829 days 1%
Colin Church 8/10 5829 days 1%
EricS 8/10 5841 days 1%
Christine 5/10 5842 days 1%
JohnN 8/10 5846 days 1%
NatasjaV 8/10 5847 days 1%
Edcan 8/10 5847 days 1%
Barry Smith 9/10 5849 days 1%
Siemens 8/10 5849 days 1%
Andy Baker 5/10 5849 days 1%
Judith & John Bishop 8/10 5860 days 1%
MetteK 8/10 5863 days 1%
Steven 10/10 5863 days 1%
SimonR 4/10 5863 days 1%
AdelineC 6/10 5864 days 1%
RobH 8/10 5865 days 1%
Debbie 8/10 5871 days 1%
Lucas 6/10 5872 days 1%
Anton 9/10 5876 days 1%
Terry 5/10 5876 days 1%
Brian 9/10 5878 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.32% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 16 days. Adjustments are according to the following table.

Days Adjustment
… …
13 -0.26%
14 -0.28%
15 -0.30%
16 -0.32%
17 -0.34%
18 -0.36%
19 -0.38%
… …

Balancing Adjustment

1.90% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.