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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

360 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 363 reviews. There are 360 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 360 valid reviews:

Rating Count Percentage
10/10 100
28%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.69% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.69% and is based on 360 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 360 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.90%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Shaun 10/10 63 days 100%
Audrey 6/10 125 days 86%
Emily 10/10 125 days 99%
Lea 8/10 186 days 96%
Kay 10/10 369 days 92%
Sebastien Gilles 1/10 369 days 37%
Fabienne 8/10 400 days 89%
Sandra Staples 8/10 429 days 88%
Amy 8/10 491 days 85%
Millie 10/10 491 days 86%
June Cormack 8/10 521 days 83%
Larissa 7/10 521 days 79%
Nicky 9/10 552 days 82%
EM 2/10 582 days 37%
Donna Harbidge 9/10 582 days 80%
Charlie 8/10 613 days 77%
Fav 2/10 674 days 34%
Alley 9/10 705 days 71%
Kilee Leblanc 7/10 735 days 64%
Charlie 9/10 735 days 69%
Katie Edser 10/10 766 days 67%
Carrie 10/10 766 days 67%
Niff 9/10 766 days 66%
Josh 9/10 766 days 66%
Courtney Gearhart 9/10 794 days 63%
Shelly 8/10 856 days 57%
RR 7/10 856 days 54%
Laura Jarry 9/10 886 days 55%
Arnon Meshoulam 10/10 886 days 55%
Karen Parker 10/10 917 days 52%
Eilis 9/10 917 days 52%
Yuvin 10/10 947 days 49%
Tania 10/10 1190 days 28%
Jim H 10/10 1190 days 28%
Nzfrank 10/10 1190 days 28%
Anita James 10/10 1343 days 18%
Tracy W 10/10 1435 days 13%
Karthik 8/10 1465 days 12%
Tash and Liam 7/10 1496 days 10%
Diana 9/10 1524 days 10%
Ange 10/10 1555 days 9%
Ogilvie family of 5 9/10 1555 days 9%
Arlene 10/10 1586 days 8%
Jim Henderson 10/10 1647 days 7%
JS 8/10 1677 days 6%
May 10/10 1708 days 6%
Vis 10/10 1708 days 6%
Holly J 7/10 1739 days 5%
David 9/10 1769 days 5%
Kelly 6/10 1769 days 4%
Robert Adler 10/10 1861 days 5%
Dieter Giesen 9/10 1890 days 5%
Andrew Barrett 10/10 1890 days 5%
Ruth 9/10 1890 days 5%
Tony Williams 2/10 1921 days 2%
Solveig 5/10 1952 days 3%
Emma 10/10 1982 days 4%
Gardner 8/10 1982 days 4%
Sarah 4/10 1982 days 3%
K&KRahimi 8/10 1982 days 4%
Ash 8/10 2013 days 4%
Adam 10/10 2013 days 4%
A&E 8/10 2013 days 4%
Eve 10/10 2043 days 4%
Andrew 8/10 2043 days 4%
Scott 8/10 2074 days 4%
Carolina 7/10 2074 days 4%
Kate 9/10 2166 days 4%
Rocket 3/10 2196 days 2%
Renee 9/10 2196 days 4%
Vicki Hoskinson 10/10 2226 days 4%
Glen Marshall UK 9/10 2227 days 4%
Mirandah 10/10 2227 days 4%
Pierre Grondin 10/10 2227 days 4%
Pat Burns 10/10 2227 days 4%
Stefan Miedzinski 9/10 2227 days 4%
Brice 4/10 2227 days 3%
Tuval Rabina 10/10 2255 days 4%
Sue145 10/10 2255 days 4%
Greg Southcombe 10/10 2255 days 4%
Pedro 10/10 2255 days 4%
Jacqui 10/10 2286 days 4%
Kath Cox 5/10 2286 days 3%
Angela Hornby 10/10 2286 days 4%
Raphaele 9/10 2317 days 4%
ian kennedy 9/10 2347 days 4%
Philip Page 10/10 2378 days 4%
Cynthia 9/10 2378 days 4%
Holly Bartholomew 7/10 2408 days 3%
Kimberly 10/10 2408 days 4%
Scooper 10/10 2408 days 4%
Kiri Edwards 9/10 2439 days 4%
Shaee 10/10 2500 days 3%
Esther 8/10 2500 days 3%
Stacey&Lindsay 10/10 2500 days 3%
Barbara Larrick 10/10 2531 days 3%
Robin 9/10 2561 days 3%
Florian 9/10 2561 days 3%
Matt 9/10 2561 days 3%
Sommer wieland 9/10 2561 days 3%
Kim Tito 10/10 2561 days 3%
Mark Lindeman 7/10 2592 days 3%
Adrian Trumper 9/10 2603 days 3%
Louis Goring-Morris 9/10 2618 days 3%
UK 50-something couple 7/10 2620 days 3%
Paul O'Sullivan 1/10 2629 days 1%
Kimina 7/10 2637 days 3%
Claire Carpenter 9/10 2662 days 3%
Tom Meulders 7/10 2664 days 3%
Megan Mosto 10/10 2672 days 3%
Rebekka Doliva 10/10 2689 days 3%
Nadene Wheatley 9/10 2701 days 3%
Rodney Morris 10/10 2715 days 3%
Joe Trigg 9/10 2723 days 3%
Sandra Jeffers 9/10 2728 days 3%
Gary Prescot 10/10 2745 days 3%
Silvia Romeiro 9/10 2758 days 3%
CARMERS 7/10 2773 days 3%
Anthony Brooker 10/10 2779 days 3%
c mccabe 9/10 2795 days 3%
Gary Wu 8/10 2825 days 3%
Brett King 7/10 2895 days 2%
Errol Iaich 6/10 2898 days 2%
Sue Thomas 6/10 2912 days 2%
Belinda Clarke 10/10 2930 days 3%
Lisa Page 9/10 2959 days 3%
Jesse Kruithoed 8/10 2966 days 2%
Arslan Ahmad 7/10 2967 days 2%
Helene 8/10 2997 days 2%
Lee Burdett 7/10 3001 days 2%
Victoria Strong 9/10 3014 days 2%
Alan Brown 8/10 3015 days 2%
Sally Roach 10/10 3016 days 2%
Nicola Barlow 10/10 3042 days 2%
Shelley Warkentin 8/10 3046 days 2%
Mike Mazur 10/10 3046 days 2%
Robert Hunt 9/10 3050 days 2%
Peter Moore 10/10 3057 days 2%
The Beans 10/10 3075 days 2%
Andrew Altman 8/10 3078 days 2%
Margo Wiltens 9/10 3100 days 2%
Russell Chan 10/10 3140 days 2%
Jenny Parker 10/10 3148 days 2%
Jochen Kunkel 10/10 3155 days 2%
Mikael Torres 8/10 3170 days 2%
Jessica Stokes 10/10 3191 days 2%
Sarah Taumoepeau 9/10 3192 days 2%
Jack Frazier 10/10 3197 days 2%
rkxtrsujumawmjlc 8/10 3254 days 2%
Pamela Hoffman 8/10 3263 days 2%
Erin Polcyn Sailer 8/10 3271 days 2%
Kate Ross 9/10 3289 days 2%
Ken Seiler 10/10 3314 days 2%
Leonard Smith 5/10 3321 days 1%
Alex Macdonald 9/10 3350 days 2%
Jacqui Deans 9/10 3381 days 2%
Eric Anderson 10/10 3399 days 2%
Avery Wong 10/10 3402 days 2%
Helen B 7/10 3405 days 2%
Klaus Moeller 1/10 3412 days 1%
Richard Kirby 9/10 3412 days 2%
Yousef Firoozan 10/10 3412 days 2%
hendrik king 7/10 3413 days 2%
Valerie Wee 9/10 3421 days 2%
Gerard Baas 9/10 3430 days 2%
Suzanne Vermeulen 8/10 3442 days 2%
Nicole 9/10 3603 days 1%
melissa heng 8/10 3656 days 1%
Vanessa 10/10 3678 days 1%
Chris 9/10 3678 days 1%
Andrew Jones 8/10 3687 days 1%
Mike Gornall 9/10 3687 days 1%
Andrew Cruickshank 9/10 3687 days 1%
Rebecca Wharton 9/10 3703 days 1%
Robert Warner 8/10 3715 days 1%
Constantin D 9/10 3728 days 1%
holidaymad from Solihull 7/10 3746 days 1%
Dunja Knaup 10/10 3748 days 1%
Rasmus Rantil 8/10 3751 days 1%
Jonathan Richter 10/10 3770 days 1%
Liz R 5/10 3777 days 1%
Lorcan Lennon 7/10 3789 days 1%
Gianpiero Rodari 9/10 3807 days 1%
Matt Dean 9/10 3838 days 1%
Sunny Sailing 6/10 3961 days 0%
Fabian Rodriguez 8/10 3961 days 1%
Shona MacDonald 10/10 4019 days 0%
Ane Didriksen 10/10 4019 days 0%
Iris Anette Berger 9/10 4019 days 0%
Chris Handley 1/10 4049 days 0%
Becky Davis 8/10 4080 days 0%
Michael Turek 9/10 4081 days 0%
Monique Monique 6/10 4081 days 0%
Ted Cole 8/10 4081 days 0%
Alacchi Moustier 8/10 4094 days 0%
Maya Bakker-deDreu 7/10 4102 days 0%
catherine welsh 6/10 4112 days 0%
GARRYBLOWER 8/10 4143 days 0%
Paul Wood 10/10 4143 days 0%
andrewmh 9/10 4143 days 0%
Nigel & Annie Dale 9/10 4173 days 0%
Helene & Peter 9/10 4173 days 0%
Julian Kemp 8/10 4173 days 0%
A Farquhar 9/10 4173 days 0%
Sandy Goh 7/10 4204 days 0%
Jade Fleming 8/10 4204 days 0%
Christin Woelk 10/10 4382 days 1%
Barbara Lee 9/10 4387 days 1%
Toomas Viilus 8/10 4414 days 1%
Maarja 10/10 4414 days 1%
Bertiethebus 9/10 4418 days 1%
Tanja Schlagermann 10/10 4420 days 1%
Patrycja Polakowska 9/10 4428 days 1%
Michael Nolan 9/10 4446 days 1%
Heather Macdonald 9/10 4446 days 1%
Jeanne Moustier 8/10 4459 days 1%
rich kiimmii 8/10 4477 days 1%
Mike Edwards 8/10 4493 days 1%
Kevin Desjandino 7/10 4495 days 1%
Al Stuart 9/10 4495 days 1%
Sharon Yates 10/10 4496 days 1%
Frans Derks 8/10 4501 days 1%
Katharina Pape 7/10 4506 days 1%
Craig Jones 9/10 4508 days 1%
Jon Barratt 8/10 4514 days 1%
Auger 9/10 4515 days 1%
Auger 9/10 4515 days 1%
Tjw 2/10 4661 days 0%
TheHoon 9/10 4752 days 1%
Robin Sable 9/10 4764 days 1%
Marc Schmiedily 9/10 4769 days 1%
Sally Gordie 10/10 4770 days 1%
James Huntzinger 9/10 4774 days 1%
E Wolfger 10/10 4775 days 1%
J Jmal 4/10 4779 days 0%
nztintin 8/10 4783 days 1%
Richard and Janet 7/10 4786 days 1%
Wright 8/10 4787 days 1%
Marilyn Melhuish 9/10 4792 days 1%
Les Barnes 5/10 4792 days 1%
Ian Bailey 6/10 4792 days 1%
Matt Kelley 7/10 4792 days 1%
Elaine 9/10 4793 days 1%
Bottoms 6/10 4793 days 1%
Hayley Atkinson 8/10 4794 days 1%
Mike & Mandy 7/10 4794 days 1%
Nico Schoots 7/10 4794 days 1%
Sabine 10/10 4795 days 1%
Kolen 10/10 4795 days 1%
Miller 9/10 4797 days 1%
Erik Poirer 10/10 4797 days 1%
Seth & Carla 7/10 4797 days 1%
Peter Putz 10/10 4797 days 1%
Gabriele Wendt 5/10 4797 days 1%
Houter 6/10 4797 days 1%
Villa 7/10 4797 days 1%
John O'Donnell 8/10 4798 days 1%
John A Jerome 4/10 4798 days 0%
Helen Chilton 10/10 4800 days 1%
John Hughes 9/10 4804 days 1%
Rainer Schnell 9/10 4804 days 1%
Steve Goodyear 5/10 4804 days 1%
Paul & Michelle Harmer 10/10 4805 days 1%
Clemens 10/10 4805 days 1%
Ursi Meier 9/10 4806 days 1%
Marco Scheiber 8/10 4806 days 1%
Colin Jenkins 7/10 4823 days 1%
Balonno 8/10 4843 days 1%
McGFarms 10/10 4843 days 1%
Les and Carole Savins 5/10 4880 days 1%
Sebastian 7/10 4883 days 1%
Sarah Graham 9/10 4904 days 1%
Therea 10/10 5117 days 1%
Kevin Morris 8/10 5121 days 1%
Sally Reeves 10/10 5128 days 1%
Kevin Wong 6/10 5131 days 1%
Thomas 5/10 5136 days 1%
alcatrazz 8/10 5138 days 1%
Katherine and Pete Smal 9/10 5139 days 1%
Fasto Maserati 10/10 5139 days 1%
Max 7/10 5140 days 1%
Armin Holle 9/10 5141 days 1%
Harry Hammond 7/10 5142 days 1%
Katie Mitchell 10/10 5149 days 1%
Eva Soerensen 6/10 5150 days 1%
Arne Kiesbye 6/10 5163 days 1%
Becky Foley 10/10 5163 days 1%
David Heads 9/10 5164 days 1%
Jol Balder 10/10 5165 days 1%
Gordon and Sue 8/10 5165 days 1%
Robert Cox 4/10 5168 days 0%
Glenn 10/10 5168 days 1%
Robert Smith 6/10 5168 days 1%
Julia 9/10 5169 days 1%
Gillian de Vries 7/10 5170 days 1%
Webster 10/10 5170 days 1%
Gordon Daniels 4/10 5172 days 0%
Ewald Waldner 9/10 5173 days 1%
Dr Dorthe Bossow 8/10 5173 days 1%
Karen Phillips 5/10 5174 days 1%
Bruce & Bonnie Childs 6/10 5176 days 1%
dollimyxture 9/10 5208 days 1%
Andrew Hammond 8/10 5300 days 1%
kristy 8/10 5330 days 1%
Lomas 10/10 5444 days 1%
BelindaT 10/10 5461 days 1%
claudian 8/10 5483 days 1%
Keita-Karen Buchanan 6/10 5500 days 1%
Margie Sammons 10/10 5502 days 1%
P.C Kool 5/10 5509 days 1%
Peter Brown 10/10 5510 days 1%
Ian Watson 10/10 5515 days 1%
Trude 10/10 5516 days 1%
Horst 9/10 5517 days 1%
Muller Weissert 6/10 5521 days 1%
Thirza & Roeland 2/10 5521 days 0%
Jenny 7/10 5522 days 1%
Jobbs 9/10 5523 days 1%
th schuermann 10/10 5524 days 1%
Yona 9/10 5528 days 1%
David Hobson 7/10 5534 days 1%
R Gilge 8/10 5538 days 1%
Susan Hitchins 4/10 5538 days 0%
Thomas Stopp 9/10 5538 days 1%
Nicole 9/10 5539 days 1%
Luternauer 8/10 5541 days 1%
Kevin and Teresa 8/10 5542 days 1%
Samantha Piekuta 4/10 5551 days 0%
Omar Frenchy 7/10 5551 days 1%
Bartlett nz 10/10 5559 days 1%
Chung Family 7/10 5562 days 1%
middendorp 6/10 5588 days 1%
marylus 10/10 5588 days 1%
carsteng 8/10 5598 days 1%
Melanie Bielefeld 1/10 5606 days 0%
Kathrin Thomas 4/10 5616 days 0%
canadianislandgirl 7/10 5634 days 1%
paulandcathy 8/10 5659 days 1%
NicolaW 10/10 5840 days 1%
jjakkeren 7/10 5848 days 1%
Colin Church 8/10 5848 days 1%
EricS 8/10 5860 days 1%
Christine 5/10 5861 days 1%
JohnN 8/10 5865 days 1%
NatasjaV 8/10 5866 days 1%
Edcan 8/10 5866 days 1%
Barry Smith 9/10 5868 days 1%
Siemens 8/10 5868 days 1%
Andy Baker 5/10 5868 days 1%
Judith & John Bishop 8/10 5879 days 1%
MetteK 8/10 5882 days 1%
Steven 10/10 5882 days 1%
SimonR 4/10 5882 days 0%
AdelineC 6/10 5883 days 1%
RobH 8/10 5884 days 1%
Debbie 8/10 5890 days 1%
Lucas 6/10 5891 days 1%
Anton 9/10 5895 days 1%
Terry 5/10 5895 days 1%
Brian 9/10 5897 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.64% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 35 days. Adjustments are according to the following table.

Days Adjustment
… …
32 -0.59%
33 -0.60%
34 -0.62%
35 -0.64%
36 -0.66%
37 -0.68%
38 -0.70%
… …

Balancing Adjustment

1.97% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.