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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

360 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 363 reviews. There are 360 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 360 valid reviews:

Rating Count Percentage
10/10 100
28%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.69% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.69% and is based on 360 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 360 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.97%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Shaun 10/10 34 days 100%
Audrey 6/10 96 days 86%
Emily 10/10 96 days 100%
Lea 8/10 157 days 97%
Kay 10/10 340 days 93%
Sebastien Gilles 1/10 340 days 38%
Fabienne 8/10 371 days 90%
Sandra Staples 8/10 400 days 89%
Amy 8/10 462 days 86%
Millie 10/10 462 days 88%
June Cormack 8/10 492 days 85%
Larissa 7/10 492 days 80%
Nicky 9/10 523 days 84%
EM 2/10 553 days 38%
Donna Harbidge 9/10 553 days 82%
Charlie 8/10 584 days 79%
Fav 2/10 645 days 35%
Alley 9/10 676 days 73%
Kilee Leblanc 7/10 706 days 67%
Charlie 9/10 706 days 71%
Katie Edser 10/10 737 days 69%
Carrie 10/10 737 days 69%
Niff 9/10 737 days 68%
Josh 9/10 737 days 68%
Courtney Gearhart 9/10 765 days 66%
Shelly 8/10 827 days 60%
RR 7/10 827 days 57%
Laura Jarry 9/10 857 days 58%
Arnon Meshoulam 10/10 857 days 58%
Karen Parker 10/10 888 days 55%
Eilis 9/10 888 days 54%
Yuvin 10/10 918 days 52%
Tania 10/10 1161 days 30%
Jim H 10/10 1161 days 30%
Nzfrank 10/10 1161 days 30%
Anita James 10/10 1314 days 20%
Tracy W 10/10 1406 days 15%
Karthik 8/10 1436 days 13%
Tash and Liam 7/10 1467 days 11%
Diana 9/10 1495 days 11%
Ange 10/10 1526 days 10%
Ogilvie family of 5 9/10 1526 days 10%
Arlene 10/10 1557 days 9%
Jim Henderson 10/10 1618 days 7%
JS 8/10 1648 days 7%
May 10/10 1679 days 6%
Vis 10/10 1679 days 6%
Holly J 7/10 1710 days 5%
David 9/10 1740 days 5%
Kelly 6/10 1740 days 5%
Robert Adler 10/10 1832 days 5%
Dieter Giesen 9/10 1861 days 5%
Andrew Barrett 10/10 1861 days 5%
Ruth 9/10 1861 days 5%
Tony Williams 2/10 1892 days 2%
Solveig 5/10 1923 days 4%
Emma 10/10 1953 days 5%
Gardner 8/10 1953 days 5%
Sarah 4/10 1953 days 3%
K&KRahimi 8/10 1953 days 5%
Ash 8/10 1984 days 5%
Adam 10/10 1984 days 5%
A&E 8/10 1984 days 5%
Eve 10/10 2014 days 5%
Andrew 8/10 2014 days 5%
Scott 8/10 2045 days 4%
Carolina 7/10 2045 days 4%
Kate 9/10 2137 days 4%
Rocket 3/10 2167 days 2%
Renee 9/10 2167 days 4%
Vicki Hoskinson 10/10 2198 days 4%
Glen Marshall UK 9/10 2198 days 4%
Mirandah 10/10 2198 days 4%
Pierre Grondin 10/10 2198 days 4%
Pat Burns 10/10 2198 days 4%
Stefan Miedzinski 9/10 2198 days 4%
Brice 4/10 2198 days 3%
Tuval Rabina 10/10 2226 days 4%
Sue145 10/10 2226 days 4%
Greg Southcombe 10/10 2226 days 4%
Pedro 10/10 2226 days 4%
Jacqui 10/10 2257 days 4%
Kath Cox 5/10 2257 days 3%
Angela Hornby 10/10 2257 days 4%
Raphaele 9/10 2288 days 4%
ian kennedy 9/10 2318 days 4%
Philip Page 10/10 2349 days 4%
Cynthia 9/10 2349 days 4%
Holly Bartholomew 7/10 2379 days 4%
Kimberly 10/10 2379 days 4%
Scooper 10/10 2379 days 4%
Kiri Edwards 9/10 2410 days 4%
Shaee 10/10 2471 days 4%
Esther 8/10 2471 days 4%
Stacey&Lindsay 10/10 2471 days 4%
Barbara Larrick 10/10 2502 days 4%
Robin 9/10 2532 days 4%
Florian 9/10 2532 days 4%
Matt 9/10 2532 days 4%
Sommer wieland 9/10 2532 days 4%
Kim Tito 10/10 2532 days 4%
Mark Lindeman 7/10 2563 days 3%
Adrian Trumper 9/10 2574 days 3%
Louis Goring-Morris 9/10 2589 days 3%
UK 50-something couple 7/10 2591 days 3%
Paul O'Sullivan 1/10 2600 days 1%
Kimina 7/10 2608 days 3%
Claire Carpenter 9/10 2633 days 3%
Tom Meulders 7/10 2635 days 3%
Megan Mosto 10/10 2643 days 3%
Rebekka Doliva 10/10 2660 days 3%
Nadene Wheatley 9/10 2672 days 3%
Rodney Morris 10/10 2686 days 3%
Joe Trigg 9/10 2694 days 3%
Sandra Jeffers 9/10 2699 days 3%
Gary Prescot 10/10 2716 days 3%
Silvia Romeiro 9/10 2729 days 3%
CARMERS 7/10 2744 days 3%
Anthony Brooker 10/10 2750 days 3%
c mccabe 9/10 2766 days 3%
Gary Wu 8/10 2796 days 3%
Brett King 7/10 2867 days 3%
Errol Iaich 6/10 2869 days 3%
Sue Thomas 6/10 2883 days 2%
Belinda Clarke 10/10 2901 days 3%
Lisa Page 9/10 2930 days 3%
Jesse Kruithoed 8/10 2937 days 3%
Arslan Ahmad 7/10 2938 days 3%
Helene 8/10 2968 days 3%
Lee Burdett 7/10 2972 days 3%
Victoria Strong 9/10 2985 days 3%
Alan Brown 8/10 2987 days 3%
Sally Roach 10/10 2987 days 3%
Nicola Barlow 10/10 3013 days 3%
Shelley Warkentin 8/10 3018 days 3%
Mike Mazur 10/10 3018 days 3%
Robert Hunt 9/10 3021 days 3%
Peter Moore 10/10 3028 days 3%
The Beans 10/10 3046 days 3%
Andrew Altman 8/10 3049 days 3%
Margo Wiltens 9/10 3071 days 2%
Russell Chan 10/10 3111 days 2%
Jenny Parker 10/10 3119 days 2%
Jochen Kunkel 10/10 3126 days 2%
Mikael Torres 8/10 3141 days 2%
Jessica Stokes 10/10 3162 days 2%
Sarah Taumoepeau 9/10 3163 days 2%
Jack Frazier 10/10 3168 days 2%
rkxtrsujumawmjlc 8/10 3225 days 2%
Pamela Hoffman 8/10 3234 days 2%
Erin Polcyn Sailer 8/10 3242 days 2%
Kate Ross 9/10 3260 days 2%
Ken Seiler 10/10 3285 days 2%
Leonard Smith 5/10 3292 days 2%
Alex Macdonald 9/10 3322 days 2%
Jacqui Deans 9/10 3353 days 2%
Eric Anderson 10/10 3370 days 2%
Avery Wong 10/10 3373 days 2%
Helen B 7/10 3376 days 2%
Klaus Moeller 1/10 3383 days 1%
Richard Kirby 9/10 3384 days 2%
Yousef Firoozan 10/10 3384 days 2%
hendrik king 7/10 3384 days 2%
Valerie Wee 9/10 3392 days 2%
Gerard Baas 9/10 3401 days 2%
Suzanne Vermeulen 8/10 3414 days 2%
Nicole 9/10 3574 days 2%
melissa heng 8/10 3628 days 1%
Vanessa 10/10 3649 days 1%
Chris 9/10 3649 days 1%
Andrew Jones 8/10 3659 days 1%
Mike Gornall 9/10 3659 days 1%
Andrew Cruickshank 9/10 3659 days 1%
Rebecca Wharton 9/10 3674 days 1%
Robert Warner 8/10 3687 days 1%
Constantin D 9/10 3699 days 1%
holidaymad from Solihull 7/10 3718 days 1%
Dunja Knaup 10/10 3719 days 1%
Rasmus Rantil 8/10 3722 days 1%
Jonathan Richter 10/10 3741 days 1%
Liz R 5/10 3749 days 1%
Lorcan Lennon 7/10 3760 days 1%
Gianpiero Rodari 9/10 3779 days 1%
Matt Dean 9/10 3810 days 1%
Sunny Sailing 6/10 3932 days 1%
Fabian Rodriguez 8/10 3932 days 1%
Shona MacDonald 10/10 3990 days 1%
Ane Didriksen 10/10 3990 days 1%
Iris Anette Berger 9/10 3990 days 1%
Chris Handley 1/10 4020 days 0%
Becky Davis 8/10 4051 days 1%
Michael Turek 9/10 4052 days 1%
Monique Monique 6/10 4052 days 1%
Ted Cole 8/10 4052 days 1%
Alacchi Moustier 8/10 4065 days 1%
Maya Bakker-deDreu 7/10 4073 days 1%
catherine welsh 6/10 4083 days 0%
GARRYBLOWER 8/10 4114 days 0%
Paul Wood 10/10 4114 days 0%
andrewmh 9/10 4114 days 0%
Nigel & Annie Dale 9/10 4144 days 0%
Helene & Peter 9/10 4144 days 0%
Julian Kemp 8/10 4144 days 0%
A Farquhar 9/10 4144 days 0%
Sandy Goh 7/10 4175 days 0%
Jade Fleming 8/10 4175 days 0%
Christin Woelk 10/10 4353 days 0%
Barbara Lee 9/10 4358 days 0%
Toomas Viilus 8/10 4385 days 1%
Maarja 10/10 4385 days 1%
Bertiethebus 9/10 4389 days 1%
Tanja Schlagermann 10/10 4391 days 1%
Patrycja Polakowska 9/10 4399 days 1%
Michael Nolan 9/10 4417 days 1%
Heather Macdonald 9/10 4417 days 1%
Jeanne Moustier 8/10 4430 days 1%
rich kiimmii 8/10 4448 days 1%
Mike Edwards 8/10 4464 days 1%
Kevin Desjandino 7/10 4466 days 1%
Al Stuart 9/10 4466 days 1%
Sharon Yates 10/10 4467 days 1%
Frans Derks 8/10 4472 days 1%
Katharina Pape 7/10 4477 days 1%
Craig Jones 9/10 4479 days 1%
Jon Barratt 8/10 4485 days 1%
Auger 9/10 4486 days 1%
Auger 9/10 4486 days 1%
Tjw 2/10 4632 days 0%
TheHoon 9/10 4723 days 1%
Robin Sable 9/10 4735 days 1%
Marc Schmiedily 9/10 4740 days 1%
Sally Gordie 10/10 4741 days 1%
James Huntzinger 9/10 4745 days 1%
E Wolfger 10/10 4746 days 1%
J Jmal 4/10 4750 days 1%
nztintin 8/10 4754 days 1%
Richard and Janet 7/10 4757 days 1%
Wright 8/10 4758 days 1%
Marilyn Melhuish 9/10 4763 days 1%
Les Barnes 5/10 4763 days 1%
Ian Bailey 6/10 4763 days 1%
Matt Kelley 7/10 4763 days 1%
Elaine 9/10 4764 days 1%
Bottoms 6/10 4764 days 1%
Hayley Atkinson 8/10 4765 days 1%
Mike & Mandy 7/10 4765 days 1%
Nico Schoots 7/10 4765 days 1%
Sabine 10/10 4766 days 1%
Kolen 10/10 4766 days 1%
Miller 9/10 4768 days 1%
Erik Poirer 10/10 4768 days 1%
Seth & Carla 7/10 4768 days 1%
Peter Putz 10/10 4768 days 1%
Gabriele Wendt 5/10 4768 days 1%
Houter 6/10 4768 days 1%
Villa 7/10 4768 days 1%
John O'Donnell 8/10 4769 days 1%
John A Jerome 4/10 4769 days 1%
Helen Chilton 10/10 4771 days 1%
John Hughes 9/10 4775 days 1%
Rainer Schnell 9/10 4775 days 1%
Steve Goodyear 5/10 4775 days 1%
Paul & Michelle Harmer 10/10 4776 days 1%
Clemens 10/10 4776 days 1%
Ursi Meier 9/10 4777 days 1%
Marco Scheiber 8/10 4777 days 1%
Colin Jenkins 7/10 4794 days 1%
Balonno 8/10 4814 days 1%
McGFarms 10/10 4814 days 1%
Les and Carole Savins 5/10 4851 days 1%
Sebastian 7/10 4854 days 1%
Sarah Graham 9/10 4875 days 1%
Therea 10/10 5088 days 1%
Kevin Morris 8/10 5092 days 1%
Sally Reeves 10/10 5099 days 1%
Kevin Wong 6/10 5102 days 1%
Thomas 5/10 5107 days 1%
alcatrazz 8/10 5109 days 1%
Katherine and Pete Smal 9/10 5110 days 1%
Fasto Maserati 10/10 5110 days 1%
Max 7/10 5111 days 1%
Armin Holle 9/10 5112 days 1%
Harry Hammond 7/10 5113 days 1%
Katie Mitchell 10/10 5120 days 1%
Eva Soerensen 6/10 5121 days 1%
Arne Kiesbye 6/10 5134 days 1%
Becky Foley 10/10 5134 days 1%
David Heads 9/10 5135 days 1%
Jol Balder 10/10 5136 days 1%
Gordon and Sue 8/10 5136 days 1%
Robert Cox 4/10 5139 days 1%
Glenn 10/10 5139 days 1%
Robert Smith 6/10 5139 days 1%
Julia 9/10 5140 days 1%
Gillian de Vries 7/10 5141 days 1%
Webster 10/10 5141 days 1%
Gordon Daniels 4/10 5143 days 1%
Ewald Waldner 9/10 5144 days 1%
Dr Dorthe Bossow 8/10 5144 days 1%
Karen Phillips 5/10 5145 days 1%
Bruce & Bonnie Childs 6/10 5147 days 1%
dollimyxture 9/10 5179 days 1%
Andrew Hammond 8/10 5271 days 1%
kristy 8/10 5301 days 1%
Lomas 10/10 5415 days 1%
BelindaT 10/10 5432 days 1%
claudian 8/10 5454 days 1%
Keita-Karen Buchanan 6/10 5471 days 1%
Margie Sammons 10/10 5473 days 1%
P.C Kool 5/10 5480 days 1%
Peter Brown 10/10 5481 days 1%
Ian Watson 10/10 5486 days 1%
Trude 10/10 5487 days 1%
Horst 9/10 5488 days 1%
Muller Weissert 6/10 5492 days 1%
Thirza & Roeland 2/10 5492 days 0%
Jenny 7/10 5493 days 1%
Jobbs 9/10 5494 days 1%
th schuermann 10/10 5495 days 1%
Yona 9/10 5499 days 1%
David Hobson 7/10 5505 days 1%
R Gilge 8/10 5509 days 1%
Susan Hitchins 4/10 5509 days 1%
Thomas Stopp 9/10 5509 days 1%
Nicole 9/10 5510 days 1%
Luternauer 8/10 5512 days 1%
Kevin and Teresa 8/10 5513 days 1%
Samantha Piekuta 4/10 5522 days 1%
Omar Frenchy 7/10 5522 days 1%
Bartlett nz 10/10 5530 days 1%
Chung Family 7/10 5533 days 1%
middendorp 6/10 5559 days 1%
marylus 10/10 5559 days 1%
carsteng 8/10 5569 days 1%
Melanie Bielefeld 1/10 5577 days 0%
Kathrin Thomas 4/10 5587 days 1%
canadianislandgirl 7/10 5605 days 1%
paulandcathy 8/10 5630 days 1%
NicolaW 10/10 5811 days 1%
jjakkeren 7/10 5819 days 1%
Colin Church 8/10 5819 days 1%
EricS 8/10 5831 days 1%
Christine 5/10 5832 days 1%
JohnN 8/10 5836 days 1%
NatasjaV 8/10 5837 days 1%
Edcan 8/10 5837 days 1%
Barry Smith 9/10 5839 days 1%
Siemens 8/10 5839 days 1%
Andy Baker 5/10 5839 days 1%
Judith & John Bishop 8/10 5850 days 1%
MetteK 8/10 5853 days 1%
Steven 10/10 5853 days 1%
SimonR 4/10 5853 days 1%
AdelineC 6/10 5854 days 1%
RobH 8/10 5855 days 1%
Debbie 8/10 5861 days 1%
Lucas 6/10 5862 days 1%
Anton 9/10 5866 days 1%
Terry 5/10 5866 days 1%
Brian 9/10 5868 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.14% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 7 days. Adjustments are according to the following table.

Days Adjustment
… …
4 -0.08%
5 -0.10%
6 -0.12%
7 -0.14%
8 -0.16%
9 -0.18%
10 -0.20%
… …

Balancing Adjustment

1.85% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.