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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

359 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 362 reviews. There are 359 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 359 valid reviews:

Rating Count Percentage
10/10 99
28%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.64% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.64% and is based on 359 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 359 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.57%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Audrey 6/10 61 days 86%
Emily 10/10 61 days 100%
Lea 8/10 122 days 97%
Kay 10/10 305 days 95%
Sebastien Gilles 1/10 305 days 39%
Fabienne 8/10 336 days 92%
Sandra Staples 8/10 365 days 91%
Amy 8/10 427 days 88%
Millie 10/10 427 days 90%
June Cormack 8/10 457 days 87%
Larissa 7/10 457 days 82%
Nicky 9/10 488 days 86%
EM 2/10 518 days 39%
Donna Harbidge 9/10 518 days 84%
Charlie 8/10 549 days 81%
Fav 2/10 610 days 36%
Alley 9/10 641 days 76%
Kilee Leblanc 7/10 671 days 69%
Charlie 9/10 671 days 74%
Katie Edser 10/10 702 days 72%
Carrie 10/10 702 days 72%
Niff 9/10 702 days 71%
Josh 9/10 702 days 71%
Courtney Gearhart 9/10 730 days 69%
Shelly 8/10 792 days 63%
RR 7/10 792 days 60%
Laura Jarry 9/10 822 days 61%
Arnon Meshoulam 10/10 822 days 62%
Karen Parker 10/10 853 days 59%
Eilis 9/10 853 days 58%
Yuvin 10/10 883 days 56%
Tania 10/10 1126 days 33%
Jim H 10/10 1126 days 33%
Nzfrank 10/10 1126 days 33%
Anita James 10/10 1279 days 22%
Tracy W 10/10 1371 days 17%
Karthik 8/10 1401 days 15%
Tash and Liam 7/10 1432 days 13%
Diana 9/10 1460 days 12%
Ange 10/10 1491 days 11%
Ogilvie family of 5 9/10 1491 days 11%
Arlene 10/10 1522 days 10%
Jim Henderson 10/10 1583 days 8%
JS 8/10 1613 days 7%
May 10/10 1644 days 7%
Vis 10/10 1644 days 7%
Holly J 7/10 1675 days 6%
David 9/10 1705 days 6%
Kelly 6/10 1705 days 5%
Robert Adler 10/10 1797 days 5%
Dieter Giesen 9/10 1826 days 5%
Andrew Barrett 10/10 1826 days 5%
Ruth 9/10 1826 days 5%
Tony Williams 2/10 1857 days 2%
Solveig 5/10 1888 days 4%
Emma 10/10 1918 days 5%
Gardner 8/10 1918 days 5%
Sarah 4/10 1918 days 3%
K&KRahimi 8/10 1918 days 5%
Ash 8/10 1949 days 5%
Adam 10/10 1949 days 5%
A&E 8/10 1949 days 5%
Eve 10/10 1979 days 5%
Andrew 8/10 1979 days 5%
Scott 8/10 2010 days 5%
Carolina 7/10 2010 days 4%
Kate 9/10 2102 days 4%
Rocket 3/10 2132 days 2%
Renee 9/10 2132 days 4%
Vicki Hoskinson 10/10 2162 days 4%
Glen Marshall UK 9/10 2163 days 4%
Mirandah 10/10 2163 days 4%
Pierre Grondin 10/10 2163 days 4%
Pat Burns 10/10 2163 days 4%
Stefan Miedzinski 9/10 2163 days 4%
Brice 4/10 2163 days 3%
Tuval Rabina 10/10 2191 days 4%
Sue145 10/10 2191 days 4%
Greg Southcombe 10/10 2191 days 4%
Pedro 10/10 2191 days 4%
Jacqui 10/10 2222 days 4%
Kath Cox 5/10 2222 days 3%
Angela Hornby 10/10 2222 days 4%
Raphaele 9/10 2253 days 4%
ian kennedy 9/10 2283 days 4%
Philip Page 10/10 2314 days 4%
Cynthia 9/10 2314 days 4%
Holly Bartholomew 7/10 2344 days 4%
Kimberly 10/10 2344 days 4%
Scooper 10/10 2344 days 4%
Kiri Edwards 9/10 2375 days 4%
Shaee 10/10 2436 days 4%
Esther 8/10 2436 days 4%
Stacey&Lindsay 10/10 2436 days 4%
Barbara Larrick 10/10 2467 days 4%
Robin 9/10 2497 days 4%
Florian 9/10 2497 days 4%
Matt 9/10 2497 days 4%
Sommer wieland 9/10 2497 days 4%
Kim Tito 10/10 2497 days 4%
Mark Lindeman 7/10 2528 days 3%
Adrian Trumper 9/10 2539 days 4%
Louis Goring-Morris 9/10 2554 days 4%
UK 50-something couple 7/10 2556 days 3%
Paul O'Sullivan 1/10 2565 days 1%
Kimina 7/10 2573 days 3%
Claire Carpenter 9/10 2598 days 3%
Tom Meulders 7/10 2600 days 3%
Megan Mosto 10/10 2608 days 3%
Rebekka Doliva 10/10 2625 days 3%
Nadene Wheatley 9/10 2637 days 3%
Rodney Morris 10/10 2651 days 3%
Joe Trigg 9/10 2659 days 3%
Sandra Jeffers 9/10 2664 days 3%
Gary Prescot 10/10 2681 days 3%
Silvia Romeiro 9/10 2694 days 3%
CARMERS 7/10 2709 days 3%
Anthony Brooker 10/10 2715 days 3%
c mccabe 9/10 2731 days 3%
Gary Wu 8/10 2761 days 3%
Brett King 7/10 2831 days 3%
Errol Iaich 6/10 2834 days 3%
Sue Thomas 6/10 2848 days 3%
Belinda Clarke 10/10 2866 days 3%
Lisa Page 9/10 2895 days 3%
Jesse Kruithoed 8/10 2902 days 3%
Arslan Ahmad 7/10 2903 days 3%
Helene 8/10 2933 days 3%
Lee Burdett 7/10 2937 days 3%
Victoria Strong 9/10 2950 days 3%
Alan Brown 8/10 2951 days 3%
Sally Roach 10/10 2952 days 3%
Nicola Barlow 10/10 2978 days 3%
Shelley Warkentin 8/10 2982 days 3%
Mike Mazur 10/10 2982 days 3%
Robert Hunt 9/10 2986 days 3%
Peter Moore 10/10 2993 days 3%
The Beans 10/10 3011 days 3%
Andrew Altman 8/10 3014 days 3%
Margo Wiltens 9/10 3036 days 3%
Russell Chan 10/10 3076 days 3%
Jenny Parker 10/10 3084 days 3%
Jochen Kunkel 10/10 3091 days 2%
Mikael Torres 8/10 3106 days 2%
Jessica Stokes 10/10 3127 days 2%
Sarah Taumoepeau 9/10 3128 days 2%
Jack Frazier 10/10 3133 days 2%
rkxtrsujumawmjlc 8/10 3190 days 2%
Pamela Hoffman 8/10 3199 days 2%
Erin Polcyn Sailer 8/10 3207 days 2%
Kate Ross 9/10 3225 days 2%
Ken Seiler 10/10 3250 days 2%
Leonard Smith 5/10 3257 days 2%
Alex Macdonald 9/10 3286 days 2%
Jacqui Deans 9/10 3317 days 2%
Eric Anderson 10/10 3335 days 2%
Avery Wong 10/10 3338 days 2%
Helen B 7/10 3341 days 2%
Klaus Moeller 1/10 3348 days 1%
Richard Kirby 9/10 3348 days 2%
Yousef Firoozan 10/10 3348 days 2%
hendrik king 7/10 3349 days 2%
Valerie Wee 9/10 3357 days 2%
Gerard Baas 9/10 3366 days 2%
Suzanne Vermeulen 8/10 3378 days 2%
Nicole 9/10 3539 days 2%
melissa heng 8/10 3592 days 1%
Vanessa 10/10 3614 days 1%
Chris 9/10 3614 days 1%
Andrew Jones 8/10 3623 days 1%
Mike Gornall 9/10 3623 days 1%
Andrew Cruickshank 9/10 3623 days 1%
Rebecca Wharton 9/10 3639 days 1%
Robert Warner 8/10 3651 days 1%
Constantin D 9/10 3664 days 1%
holidaymad from Solihull 7/10 3682 days 1%
Dunja Knaup 10/10 3684 days 1%
Rasmus Rantil 8/10 3687 days 1%
Jonathan Richter 10/10 3706 days 1%
Liz R 5/10 3713 days 1%
Lorcan Lennon 7/10 3725 days 1%
Gianpiero Rodari 9/10 3743 days 1%
Matt Dean 9/10 3774 days 1%
Sunny Sailing 6/10 3897 days 1%
Fabian Rodriguez 8/10 3897 days 1%
Shona MacDonald 10/10 3955 days 1%
Ane Didriksen 10/10 3955 days 1%
Iris Anette Berger 9/10 3955 days 1%
Chris Handley 1/10 3985 days 0%
Becky Davis 8/10 4016 days 1%
Michael Turek 9/10 4017 days 1%
Monique Monique 6/10 4017 days 1%
Ted Cole 8/10 4017 days 1%
Alacchi Moustier 8/10 4030 days 1%
Maya Bakker-deDreu 7/10 4038 days 1%
catherine welsh 6/10 4048 days 1%
GARRYBLOWER 8/10 4079 days 1%
Paul Wood 10/10 4079 days 1%
andrewmh 9/10 4079 days 1%
Nigel & Annie Dale 9/10 4109 days 0%
Helene & Peter 9/10 4109 days 0%
Julian Kemp 8/10 4109 days 0%
A Farquhar 9/10 4109 days 0%
Sandy Goh 7/10 4140 days 0%
Jade Fleming 8/10 4140 days 0%
Christin Woelk 10/10 4318 days 0%
Barbara Lee 9/10 4323 days 0%
Toomas Viilus 8/10 4350 days 0%
Maarja 10/10 4350 days 0%
Bertiethebus 9/10 4354 days 0%
Tanja Schlagermann 10/10 4356 days 0%
Patrycja Polakowska 9/10 4364 days 0%
Michael Nolan 9/10 4382 days 1%
Heather Macdonald 9/10 4382 days 1%
Jeanne Moustier 8/10 4395 days 1%
rich kiimmii 8/10 4413 days 1%
Mike Edwards 8/10 4429 days 1%
Kevin Desjandino 7/10 4431 days 1%
Al Stuart 9/10 4431 days 1%
Sharon Yates 10/10 4432 days 1%
Frans Derks 8/10 4437 days 1%
Katharina Pape 7/10 4442 days 1%
Craig Jones 9/10 4444 days 1%
Jon Barratt 8/10 4450 days 1%
Auger 9/10 4451 days 1%
Auger 9/10 4451 days 1%
Tjw 2/10 4597 days 0%
TheHoon 9/10 4688 days 1%
Robin Sable 9/10 4700 days 1%
Marc Schmiedily 9/10 4705 days 1%
Sally Gordie 10/10 4706 days 1%
James Huntzinger 9/10 4710 days 1%
E Wolfger 10/10 4711 days 1%
J Jmal 4/10 4715 days 1%
nztintin 8/10 4719 days 1%
Richard and Janet 7/10 4722 days 1%
Wright 8/10 4723 days 1%
Marilyn Melhuish 9/10 4728 days 1%
Les Barnes 5/10 4728 days 1%
Ian Bailey 6/10 4728 days 1%
Matt Kelley 7/10 4728 days 1%
Elaine 9/10 4729 days 1%
Bottoms 6/10 4729 days 1%
Hayley Atkinson 8/10 4730 days 1%
Mike & Mandy 7/10 4730 days 1%
Nico Schoots 7/10 4730 days 1%
Sabine 10/10 4731 days 1%
Kolen 10/10 4731 days 1%
Miller 9/10 4733 days 1%
Erik Poirer 10/10 4733 days 1%
Seth & Carla 7/10 4733 days 1%
Peter Putz 10/10 4733 days 1%
Gabriele Wendt 5/10 4733 days 1%
Houter 6/10 4733 days 1%
Villa 7/10 4733 days 1%
John O'Donnell 8/10 4734 days 1%
John A Jerome 4/10 4734 days 1%
Helen Chilton 10/10 4736 days 1%
John Hughes 9/10 4740 days 1%
Rainer Schnell 9/10 4740 days 1%
Steve Goodyear 5/10 4740 days 1%
Paul & Michelle Harmer 10/10 4741 days 1%
Clemens 10/10 4741 days 1%
Ursi Meier 9/10 4742 days 1%
Marco Scheiber 8/10 4742 days 1%
Colin Jenkins 7/10 4759 days 1%
Balonno 8/10 4779 days 1%
McGFarms 10/10 4779 days 1%
Les and Carole Savins 5/10 4816 days 1%
Sebastian 7/10 4819 days 1%
Sarah Graham 9/10 4840 days 1%
Therea 10/10 5053 days 1%
Kevin Morris 8/10 5057 days 1%
Sally Reeves 10/10 5064 days 1%
Kevin Wong 6/10 5067 days 1%
Thomas 5/10 5072 days 1%
alcatrazz 8/10 5074 days 1%
Katherine and Pete Smal 9/10 5075 days 1%
Fasto Maserati 10/10 5075 days 1%
Max 7/10 5076 days 1%
Armin Holle 9/10 5077 days 1%
Harry Hammond 7/10 5078 days 1%
Katie Mitchell 10/10 5085 days 1%
Eva Soerensen 6/10 5086 days 1%
Arne Kiesbye 6/10 5099 days 1%
Becky Foley 10/10 5099 days 1%
David Heads 9/10 5100 days 1%
Jol Balder 10/10 5101 days 1%
Gordon and Sue 8/10 5101 days 1%
Robert Cox 4/10 5104 days 1%
Glenn 10/10 5104 days 1%
Robert Smith 6/10 5104 days 1%
Julia 9/10 5105 days 1%
Gillian de Vries 7/10 5106 days 1%
Webster 10/10 5106 days 1%
Gordon Daniels 4/10 5108 days 1%
Ewald Waldner 9/10 5109 days 1%
Dr Dorthe Bossow 8/10 5109 days 1%
Karen Phillips 5/10 5110 days 1%
Bruce & Bonnie Childs 6/10 5112 days 1%
dollimyxture 9/10 5144 days 1%
Andrew Hammond 8/10 5236 days 1%
kristy 8/10 5266 days 1%
Lomas 10/10 5380 days 1%
BelindaT 10/10 5397 days 1%
claudian 8/10 5419 days 1%
Keita-Karen Buchanan 6/10 5436 days 1%
Margie Sammons 10/10 5438 days 1%
P.C Kool 5/10 5445 days 1%
Peter Brown 10/10 5446 days 1%
Ian Watson 10/10 5451 days 1%
Trude 10/10 5452 days 1%
Horst 9/10 5453 days 1%
Muller Weissert 6/10 5457 days 1%
Thirza & Roeland 2/10 5457 days 0%
Jenny 7/10 5458 days 1%
Jobbs 9/10 5459 days 1%
th schuermann 10/10 5460 days 1%
Yona 9/10 5464 days 1%
David Hobson 7/10 5470 days 1%
R Gilge 8/10 5474 days 1%
Susan Hitchins 4/10 5474 days 1%
Thomas Stopp 9/10 5474 days 1%
Nicole 9/10 5475 days 1%
Luternauer 8/10 5477 days 1%
Kevin and Teresa 8/10 5478 days 1%
Samantha Piekuta 4/10 5487 days 1%
Omar Frenchy 7/10 5487 days 1%
Bartlett nz 10/10 5495 days 1%
Chung Family 7/10 5498 days 1%
middendorp 6/10 5524 days 1%
marylus 10/10 5524 days 1%
carsteng 8/10 5534 days 1%
Melanie Bielefeld 1/10 5542 days 0%
Kathrin Thomas 4/10 5552 days 1%
canadianislandgirl 7/10 5570 days 1%
paulandcathy 8/10 5595 days 1%
NicolaW 10/10 5776 days 1%
jjakkeren 7/10 5784 days 1%
Colin Church 8/10 5784 days 1%
EricS 8/10 5796 days 1%
Christine 5/10 5797 days 1%
JohnN 8/10 5801 days 1%
NatasjaV 8/10 5802 days 1%
Edcan 8/10 5802 days 1%
Barry Smith 9/10 5804 days 1%
Siemens 8/10 5804 days 1%
Andy Baker 5/10 5804 days 1%
Judith & John Bishop 8/10 5815 days 1%
MetteK 8/10 5818 days 1%
Steven 10/10 5818 days 1%
SimonR 4/10 5818 days 1%
AdelineC 6/10 5819 days 1%
RobH 8/10 5820 days 1%
Debbie 8/10 5826 days 1%
Lucas 6/10 5827 days 1%
Anton 9/10 5831 days 1%
Terry 5/10 5831 days 1%
Brian 9/10 5833 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.89% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 43 days. Adjustments are according to the following table.

Days Adjustment
… …
40 -0.83%
41 -0.85%
42 -0.87%
43 -0.89%
44 -0.91%
45 -0.93%
46 -0.95%
… …

Balancing Adjustment

2.10% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.