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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

362 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 365 reviews. There are 362 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 362 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.77% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.77% and is based on 362 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 362 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Richard Bennett 9/10 46 days 100%
Michael Fraser 10/10 107 days 100%
Shaun 10/10 319 days 95%
Audrey 6/10 381 days 80%
Emily 10/10 381 days 92%
Lea 8/10 442 days 88%
Kay 10/10 625 days 78%
Sebastien Gilles 1/10 625 days 32%
Fabienne 8/10 656 days 74%
Sandra Staples 8/10 685 days 72%
Amy 8/10 747 days 67%
Millie 10/10 747 days 69%
June Cormack 8/10 777 days 65%
Larissa 7/10 777 days 61%
Nicky 9/10 808 days 63%
EM 2/10 838 days 27%
Donna Harbidge 9/10 838 days 60%
Charlie 8/10 869 days 56%
Fav 2/10 930 days 23%
Alley 9/10 961 days 47%
Kilee Leblanc 7/10 991 days 42%
Charlie 9/10 991 days 45%
Katie Edser 10/10 1022 days 42%
Carrie 10/10 1022 days 42%
Niff 9/10 1022 days 42%
Josh 9/10 1022 days 42%
Courtney Gearhart 9/10 1050 days 39%
Shelly 8/10 1112 days 34%
RR 7/10 1112 days 32%
Laura Jarry 9/10 1142 days 31%
Arnon Meshoulam 10/10 1142 days 32%
Karen Parker 10/10 1173 days 29%
Eilis 9/10 1173 days 29%
Yuvin 10/10 1203 days 27%
Tania 10/10 1446 days 13%
Jim H 10/10 1446 days 13%
Nzfrank 10/10 1446 days 13%
Anita James 10/10 1599 days 8%
Tracy W 10/10 1691 days 6%
Karthik 8/10 1721 days 6%
Tash and Liam 7/10 1752 days 5%
Diana 9/10 1780 days 5%
Ange 10/10 1811 days 5%
Ogilvie family of 5 9/10 1811 days 5%
Arlene 10/10 1842 days 5%
Jim Henderson 10/10 1903 days 5%
JS 8/10 1933 days 5%
May 10/10 1964 days 5%
Vis 10/10 1964 days 5%
Holly J 7/10 1995 days 4%
David 9/10 2025 days 5%
Kelly 6/10 2025 days 4%
Robert Adler 10/10 2117 days 4%
Dieter Giesen 9/10 2146 days 4%
Andrew Barrett 10/10 2146 days 4%
Ruth 9/10 2146 days 4%
Tony Williams 2/10 2177 days 2%
Solveig 5/10 2208 days 3%
Emma 10/10 2238 days 4%
Gardner 8/10 2238 days 4%
Sarah 4/10 2238 days 3%
K&KRahimi 8/10 2238 days 4%
Ash 8/10 2269 days 4%
Adam 10/10 2269 days 4%
A&E 8/10 2269 days 4%
Eve 10/10 2299 days 4%
Andrew 8/10 2299 days 4%
Scott 8/10 2330 days 4%
Carolina 7/10 2330 days 4%
Kate 9/10 2422 days 4%
Rocket 3/10 2452 days 2%
Renee 9/10 2452 days 4%
Vicki Hoskinson 10/10 2482 days 4%
Glen Marshall UK 9/10 2483 days 4%
Mirandah 10/10 2483 days 4%
Pierre Grondin 10/10 2483 days 4%
Pat Burns 10/10 2483 days 4%
Stefan Miedzinski 9/10 2483 days 4%
Brice 4/10 2483 days 2%
Tuval Rabina 10/10 2511 days 4%
Sue145 10/10 2511 days 4%
Greg Southcombe 10/10 2511 days 4%
Pedro 10/10 2511 days 4%
Jacqui 10/10 2542 days 4%
Kath Cox 5/10 2542 days 3%
Angela Hornby 10/10 2542 days 4%
Raphaele 9/10 2573 days 4%
ian kennedy 9/10 2603 days 3%
Philip Page 10/10 2634 days 3%
Cynthia 9/10 2634 days 3%
Holly Bartholomew 7/10 2664 days 3%
Kimberly 10/10 2664 days 3%
Scooper 10/10 2664 days 3%
Kiri Edwards 9/10 2695 days 3%
Shaee 10/10 2756 days 3%
Esther 8/10 2756 days 3%
Stacey&Lindsay 10/10 2756 days 3%
Barbara Larrick 10/10 2787 days 3%
Robin 9/10 2817 days 3%
Florian 9/10 2817 days 3%
Matt 9/10 2817 days 3%
Sommer wieland 9/10 2817 days 3%
Kim Tito 10/10 2817 days 3%
Mark Lindeman 7/10 2848 days 3%
Adrian Trumper 9/10 2859 days 3%
Louis Goring-Morris 9/10 2874 days 3%
UK 50-something couple 7/10 2876 days 3%
Paul O'Sullivan 1/10 2885 days 1%
Kimina 7/10 2893 days 3%
Claire Carpenter 9/10 2918 days 3%
Tom Meulders 7/10 2920 days 3%
Megan Mosto 10/10 2928 days 3%
Rebekka Doliva 10/10 2945 days 3%
Nadene Wheatley 9/10 2957 days 3%
Rodney Morris 10/10 2971 days 3%
Joe Trigg 9/10 2979 days 3%
Sandra Jeffers 9/10 2984 days 3%
Gary Prescot 10/10 3001 days 3%
Silvia Romeiro 9/10 3014 days 3%
CARMERS 7/10 3029 days 2%
Anthony Brooker 10/10 3035 days 3%
c mccabe 9/10 3051 days 3%
Gary Wu 8/10 3081 days 2%
Brett King 7/10 3151 days 2%
Errol Iaich 6/10 3154 days 2%
Sue Thomas 6/10 3168 days 2%
Belinda Clarke 10/10 3186 days 2%
Lisa Page 9/10 3215 days 2%
Jesse Kruithoed 8/10 3222 days 2%
Arslan Ahmad 7/10 3223 days 2%
Helene 8/10 3253 days 2%
Lee Burdett 7/10 3257 days 2%
Victoria Strong 9/10 3270 days 2%
Alan Brown 8/10 3271 days 2%
Sally Roach 10/10 3272 days 2%
Nicola Barlow 10/10 3298 days 2%
Shelley Warkentin 8/10 3302 days 2%
Mike Mazur 10/10 3302 days 2%
Robert Hunt 9/10 3306 days 2%
Peter Moore 10/10 3313 days 2%
The Beans 10/10 3331 days 2%
Andrew Altman 8/10 3334 days 2%
Margo Wiltens 9/10 3356 days 2%
Russell Chan 10/10 3396 days 2%
Jenny Parker 10/10 3404 days 2%
Jochen Kunkel 10/10 3411 days 2%
Mikael Torres 8/10 3426 days 2%
Jessica Stokes 10/10 3447 days 2%
Sarah Taumoepeau 9/10 3448 days 2%
Jack Frazier 10/10 3453 days 2%
rkxtrsujumawmjlc 8/10 3510 days 2%
Pamela Hoffman 8/10 3519 days 2%
Erin Polcyn Sailer 8/10 3527 days 2%
Kate Ross 9/10 3545 days 2%
Ken Seiler 10/10 3570 days 2%
Leonard Smith 5/10 3577 days 1%
Alex Macdonald 9/10 3606 days 1%
Jacqui Deans 9/10 3637 days 1%
Eric Anderson 10/10 3655 days 1%
Avery Wong 10/10 3658 days 1%
Helen B 7/10 3661 days 1%
Klaus Moeller 1/10 3668 days 1%
Richard Kirby 9/10 3668 days 1%
Yousef Firoozan 10/10 3668 days 1%
hendrik king 7/10 3669 days 1%
Valerie Wee 9/10 3677 days 1%
Gerard Baas 9/10 3686 days 1%
Suzanne Vermeulen 8/10 3698 days 1%
Nicole 9/10 3859 days 1%
melissa heng 8/10 3912 days 1%
Vanessa 10/10 3934 days 1%
Chris 9/10 3934 days 1%
Andrew Jones 8/10 3943 days 1%
Mike Gornall 9/10 3943 days 1%
Andrew Cruickshank 9/10 3943 days 1%
Rebecca Wharton 9/10 3959 days 1%
Robert Warner 8/10 3971 days 1%
Constantin D 9/10 3984 days 1%
holidaymad from Solihull 7/10 4002 days 1%
Dunja Knaup 10/10 4004 days 1%
Rasmus Rantil 8/10 4007 days 1%
Jonathan Richter 10/10 4026 days 1%
Liz R 5/10 4033 days 1%
Lorcan Lennon 7/10 4045 days 1%
Gianpiero Rodari 9/10 4063 days 1%
Matt Dean 9/10 4094 days 1%
Sunny Sailing 6/10 4217 days 0%
Fabian Rodriguez 8/10 4217 days 0%
Shona MacDonald 10/10 4275 days 0%
Ane Didriksen 10/10 4275 days 0%
Iris Anette Berger 9/10 4275 days 0%
Chris Handley 1/10 4305 days 0%
Becky Davis 8/10 4336 days 0%
Michael Turek 9/10 4337 days 0%
Monique Monique 6/10 4337 days 0%
Ted Cole 8/10 4337 days 0%
Alacchi Moustier 8/10 4350 days 0%
Maya Bakker-deDreu 7/10 4358 days 0%
catherine welsh 6/10 4368 days 0%
GARRYBLOWER 8/10 4399 days 1%
Paul Wood 10/10 4399 days 1%
andrewmh 9/10 4399 days 1%
Nigel & Annie Dale 9/10 4429 days 1%
Helene & Peter 9/10 4429 days 1%
Julian Kemp 8/10 4429 days 1%
A Farquhar 9/10 4429 days 1%
Sandy Goh 7/10 4460 days 1%
Jade Fleming 8/10 4460 days 1%
Christin Woelk 10/10 4638 days 1%
Barbara Lee 9/10 4643 days 1%
Toomas Viilus 8/10 4670 days 1%
Maarja 10/10 4670 days 1%
Bertiethebus 9/10 4674 days 1%
Tanja Schlagermann 10/10 4676 days 1%
Patrycja Polakowska 9/10 4684 days 1%
Michael Nolan 9/10 4702 days 1%
Heather Macdonald 9/10 4702 days 1%
Jeanne Moustier 8/10 4715 days 1%
rich kiimmii 8/10 4733 days 1%
Mike Edwards 8/10 4749 days 1%
Kevin Desjandino 7/10 4751 days 1%
Al Stuart 9/10 4751 days 1%
Sharon Yates 10/10 4752 days 1%
Frans Derks 8/10 4757 days 1%
Katharina Pape 7/10 4762 days 1%
Craig Jones 9/10 4764 days 1%
Jon Barratt 8/10 4770 days 1%
Auger 9/10 4771 days 1%
Auger 9/10 4771 days 1%
Tjw 2/10 4917 days 0%
TheHoon 9/10 5008 days 1%
Robin Sable 9/10 5020 days 1%
Marc Schmiedily 9/10 5025 days 1%
Sally Gordie 10/10 5026 days 1%
James Huntzinger 9/10 5030 days 1%
E Wolfger 10/10 5031 days 1%
J Jmal 4/10 5035 days 1%
nztintin 8/10 5039 days 1%
Richard and Janet 7/10 5042 days 1%
Wright 8/10 5043 days 1%
Marilyn Melhuish 9/10 5048 days 1%
Les Barnes 5/10 5048 days 1%
Ian Bailey 6/10 5048 days 1%
Matt Kelley 7/10 5048 days 1%
Elaine 9/10 5049 days 1%
Bottoms 6/10 5049 days 1%
Hayley Atkinson 8/10 5050 days 1%
Mike & Mandy 7/10 5050 days 1%
Nico Schoots 7/10 5050 days 1%
Sabine 10/10 5051 days 1%
Kolen 10/10 5051 days 1%
Miller 9/10 5053 days 1%
Erik Poirer 10/10 5053 days 1%
Seth & Carla 7/10 5053 days 1%
Peter Putz 10/10 5053 days 1%
Gabriele Wendt 5/10 5053 days 1%
Houter 6/10 5053 days 1%
Villa 7/10 5053 days 1%
John O'Donnell 8/10 5054 days 1%
John A Jerome 4/10 5054 days 1%
Helen Chilton 10/10 5056 days 1%
John Hughes 9/10 5060 days 1%
Rainer Schnell 9/10 5060 days 1%
Steve Goodyear 5/10 5060 days 1%
Paul & Michelle Harmer 10/10 5061 days 1%
Clemens 10/10 5061 days 1%
Ursi Meier 9/10 5062 days 1%
Marco Scheiber 8/10 5062 days 1%
Colin Jenkins 7/10 5079 days 1%
Balonno 8/10 5099 days 1%
McGFarms 10/10 5099 days 1%
Les and Carole Savins 5/10 5136 days 1%
Sebastian 7/10 5139 days 1%
Sarah Graham 9/10 5160 days 1%
Therea 10/10 5373 days 1%
Kevin Morris 8/10 5377 days 1%
Sally Reeves 10/10 5384 days 1%
Kevin Wong 6/10 5387 days 1%
Thomas 5/10 5392 days 1%
alcatrazz 8/10 5394 days 1%
Katherine and Pete Smal 9/10 5395 days 1%
Fasto Maserati 10/10 5395 days 1%
Max 7/10 5396 days 1%
Armin Holle 9/10 5397 days 1%
Harry Hammond 7/10 5398 days 1%
Katie Mitchell 10/10 5405 days 1%
Eva Soerensen 6/10 5406 days 1%
Arne Kiesbye 6/10 5419 days 1%
Becky Foley 10/10 5419 days 1%
David Heads 9/10 5420 days 1%
Jol Balder 10/10 5421 days 1%
Gordon and Sue 8/10 5421 days 1%
Robert Cox 4/10 5424 days 1%
Glenn 10/10 5424 days 1%
Robert Smith 6/10 5424 days 1%
Julia 9/10 5425 days 1%
Gillian de Vries 7/10 5426 days 1%
Webster 10/10 5426 days 1%
Gordon Daniels 4/10 5428 days 1%
Ewald Waldner 9/10 5429 days 1%
Dr Dorthe Bossow 8/10 5429 days 1%
Karen Phillips 5/10 5430 days 1%
Bruce & Bonnie Childs 6/10 5432 days 1%
dollimyxture 9/10 5464 days 1%
Andrew Hammond 8/10 5556 days 1%
kristy 8/10 5586 days 1%
Lomas 10/10 5700 days 1%
BelindaT 10/10 5717 days 1%
claudian 8/10 5739 days 1%
Keita-Karen Buchanan 6/10 5756 days 1%
Margie Sammons 10/10 5758 days 1%
P.C Kool 5/10 5765 days 1%
Peter Brown 10/10 5766 days 1%
Ian Watson 10/10 5771 days 1%
Trude 10/10 5772 days 1%
Horst 9/10 5773 days 1%
Muller Weissert 6/10 5777 days 1%
Thirza & Roeland 2/10 5777 days 0%
Jenny 7/10 5778 days 1%
Jobbs 9/10 5779 days 1%
th schuermann 10/10 5780 days 1%
Yona 9/10 5784 days 1%
David Hobson 7/10 5790 days 1%
R Gilge 8/10 5794 days 1%
Susan Hitchins 4/10 5794 days 1%
Thomas Stopp 9/10 5794 days 1%
Nicole 9/10 5795 days 1%
Luternauer 8/10 5797 days 1%
Kevin and Teresa 8/10 5798 days 1%
Samantha Piekuta 4/10 5807 days 1%
Omar Frenchy 7/10 5807 days 1%
Bartlett nz 10/10 5815 days 1%
Chung Family 7/10 5818 days 1%
middendorp 6/10 5844 days 1%
marylus 10/10 5844 days 1%
carsteng 8/10 5854 days 1%
Melanie Bielefeld 1/10 5862 days 0%
Kathrin Thomas 4/10 5872 days 1%
canadianislandgirl 7/10 5890 days 1%
paulandcathy 8/10 5915 days 1%
NicolaW 10/10 6096 days 1%
jjakkeren 7/10 6104 days 1%
Colin Church 8/10 6104 days 1%
EricS 8/10 6116 days 1%
Christine 5/10 6117 days 1%
JohnN 8/10 6121 days 1%
NatasjaV 8/10 6122 days 1%
Edcan 8/10 6122 days 1%
Barry Smith 9/10 6124 days 1%
Siemens 8/10 6124 days 1%
Andy Baker 5/10 6124 days 1%
Judith & John Bishop 8/10 6135 days 1%
MetteK 8/10 6138 days 1%
Steven 10/10 6138 days 1%
SimonR 4/10 6138 days 1%
AdelineC 6/10 6139 days 1%
RobH 8/10 6140 days 1%
Debbie 8/10 6146 days 1%
Lucas 6/10 6147 days 1%
Anton 9/10 6151 days 1%
Terry 5/10 6151 days 1%
Brian 9/10 6153 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.71% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 35 days. Adjustments are according to the following table.

Days Adjustment
… …
32 -0.65%
33 -0.67%
34 -0.69%
35 -0.71%
36 -0.73%
37 -0.75%
38 -0.77%
… …

Balancing Adjustment

1.92% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.