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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

362 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 365 reviews. There are 362 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 362 valid reviews:

Rating Count Percentage
10/10 101
28%
9/10 94
26%
8/10 72
20%
7/10 40
11%
6/10 20
6%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.77% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.77% and is based on 362 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 362 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.24%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Richard Bennett 9/10 37 days 99%
Michael Fraser 10/10 97 days 100%
Shaun 10/10 310 days 95%
Audrey 6/10 372 days 80%
Emily 10/10 372 days 93%
Lea 8/10 433 days 88%
Kay 10/10 616 days 79%
Sebastien Gilles 1/10 616 days 32%
Fabienne 8/10 647 days 75%
Sandra Staples 8/10 676 days 73%
Amy 8/10 738 days 68%
Millie 10/10 738 days 69%
June Cormack 8/10 768 days 65%
Larissa 7/10 768 days 62%
Nicky 9/10 799 days 63%
EM 2/10 828 days 28%
Donna Harbidge 9/10 828 days 61%
Charlie 8/10 859 days 57%
Fav 2/10 920 days 24%
Alley 9/10 951 days 48%
Kilee Leblanc 7/10 982 days 43%
Charlie 9/10 982 days 45%
Katie Edser 10/10 1013 days 43%
Carrie 10/10 1013 days 43%
Niff 9/10 1013 days 42%
Josh 9/10 1013 days 42%
Courtney Gearhart 9/10 1041 days 40%
Shelly 8/10 1103 days 34%
RR 7/10 1103 days 32%
Laura Jarry 9/10 1133 days 32%
Arnon Meshoulam 10/10 1133 days 32%
Karen Parker 10/10 1164 days 30%
Eilis 9/10 1164 days 30%
Yuvin 10/10 1193 days 28%
Tania 10/10 1437 days 14%
Jim H 10/10 1437 days 14%
Nzfrank 10/10 1437 days 14%
Anita James 10/10 1589 days 8%
Tracy W 10/10 1681 days 6%
Karthik 8/10 1712 days 6%
Tash and Liam 7/10 1743 days 5%
Diana 9/10 1771 days 5%
Ange 10/10 1802 days 5%
Ogilvie family of 5 9/10 1802 days 5%
Arlene 10/10 1833 days 5%
Jim Henderson 10/10 1894 days 5%
JS 8/10 1923 days 5%
May 10/10 1954 days 5%
Vis 10/10 1954 days 5%
Holly J 7/10 1985 days 4%
David 9/10 2015 days 5%
Kelly 6/10 2015 days 4%
Robert Adler 10/10 2108 days 4%
Dieter Giesen 9/10 2137 days 4%
Andrew Barrett 10/10 2137 days 4%
Ruth 9/10 2137 days 4%
Tony Williams 2/10 2168 days 2%
Solveig 5/10 2199 days 3%
Emma 10/10 2229 days 4%
Gardner 8/10 2229 days 4%
Sarah 4/10 2229 days 3%
K&KRahimi 8/10 2229 days 4%
Ash 8/10 2260 days 4%
Adam 10/10 2260 days 4%
A&E 8/10 2260 days 4%
Eve 10/10 2289 days 4%
Andrew 8/10 2289 days 4%
Scott 8/10 2320 days 4%
Carolina 7/10 2320 days 4%
Kate 9/10 2412 days 4%
Rocket 3/10 2443 days 2%
Renee 9/10 2443 days 4%
Vicki Hoskinson 10/10 2473 days 4%
Glen Marshall UK 9/10 2474 days 4%
Mirandah 10/10 2474 days 4%
Pierre Grondin 10/10 2474 days 4%
Pat Burns 10/10 2474 days 4%
Stefan Miedzinski 9/10 2474 days 4%
Brice 4/10 2474 days 2%
Tuval Rabina 10/10 2502 days 4%
Sue145 10/10 2502 days 4%
Greg Southcombe 10/10 2502 days 4%
Pedro 10/10 2502 days 4%
Jacqui 10/10 2533 days 4%
Kath Cox 5/10 2533 days 3%
Angela Hornby 10/10 2533 days 4%
Raphaele 9/10 2564 days 4%
ian kennedy 9/10 2594 days 3%
Philip Page 10/10 2625 days 3%
Cynthia 9/10 2625 days 3%
Holly Bartholomew 7/10 2654 days 3%
Kimberly 10/10 2654 days 3%
Scooper 10/10 2654 days 3%
Kiri Edwards 9/10 2685 days 3%
Shaee 10/10 2746 days 3%
Esther 8/10 2746 days 3%
Stacey&Lindsay 10/10 2746 days 3%
Barbara Larrick 10/10 2777 days 3%
Robin 9/10 2808 days 3%
Florian 9/10 2808 days 3%
Matt 9/10 2808 days 3%
Sommer wieland 9/10 2808 days 3%
Kim Tito 10/10 2808 days 3%
Mark Lindeman 7/10 2839 days 3%
Adrian Trumper 9/10 2850 days 3%
Louis Goring-Morris 9/10 2865 days 3%
UK 50-something couple 7/10 2867 days 3%
Paul O'Sullivan 1/10 2876 days 1%
Kimina 7/10 2884 days 3%
Claire Carpenter 9/10 2909 days 3%
Tom Meulders 7/10 2911 days 3%
Megan Mosto 10/10 2919 days 3%
Rebekka Doliva 10/10 2936 days 3%
Nadene Wheatley 9/10 2948 days 3%
Rodney Morris 10/10 2962 days 3%
Joe Trigg 9/10 2970 days 3%
Sandra Jeffers 9/10 2975 days 3%
Gary Prescot 10/10 2992 days 3%
Silvia Romeiro 9/10 3004 days 3%
CARMERS 7/10 3019 days 2%
Anthony Brooker 10/10 3025 days 3%
c mccabe 9/10 3041 days 3%
Gary Wu 8/10 3071 days 2%
Brett King 7/10 3142 days 2%
Errol Iaich 6/10 3144 days 2%
Sue Thomas 6/10 3158 days 2%
Belinda Clarke 10/10 3177 days 2%
Lisa Page 9/10 3206 days 2%
Jesse Kruithoed 8/10 3213 days 2%
Arslan Ahmad 7/10 3214 days 2%
Helene 8/10 3244 days 2%
Lee Burdett 7/10 3248 days 2%
Victoria Strong 9/10 3261 days 2%
Alan Brown 8/10 3262 days 2%
Sally Roach 10/10 3263 days 2%
Nicola Barlow 10/10 3289 days 2%
Shelley Warkentin 8/10 3293 days 2%
Mike Mazur 10/10 3293 days 2%
Robert Hunt 9/10 3297 days 2%
Peter Moore 10/10 3304 days 2%
The Beans 10/10 3322 days 2%
Andrew Altman 8/10 3325 days 2%
Margo Wiltens 9/10 3347 days 2%
Russell Chan 10/10 3386 days 2%
Jenny Parker 10/10 3394 days 2%
Jochen Kunkel 10/10 3401 days 2%
Mikael Torres 8/10 3416 days 2%
Jessica Stokes 10/10 3437 days 2%
Sarah Taumoepeau 9/10 3438 days 2%
Jack Frazier 10/10 3443 days 2%
rkxtrsujumawmjlc 8/10 3500 days 2%
Pamela Hoffman 8/10 3509 days 2%
Erin Polcyn Sailer 8/10 3517 days 2%
Kate Ross 9/10 3536 days 2%
Ken Seiler 10/10 3561 days 2%
Leonard Smith 5/10 3568 days 1%
Alex Macdonald 9/10 3597 days 1%
Jacqui Deans 9/10 3628 days 1%
Eric Anderson 10/10 3646 days 1%
Avery Wong 10/10 3649 days 1%
Helen B 7/10 3652 days 1%
Klaus Moeller 1/10 3659 days 1%
Richard Kirby 9/10 3659 days 1%
Yousef Firoozan 10/10 3659 days 1%
hendrik king 7/10 3660 days 1%
Valerie Wee 9/10 3668 days 1%
Gerard Baas 9/10 3677 days 1%
Suzanne Vermeulen 8/10 3689 days 1%
Nicole 9/10 3849 days 1%
melissa heng 8/10 3903 days 1%
Vanessa 10/10 3925 days 1%
Chris 9/10 3925 days 1%
Andrew Jones 8/10 3934 days 1%
Mike Gornall 9/10 3934 days 1%
Andrew Cruickshank 9/10 3934 days 1%
Rebecca Wharton 9/10 3950 days 1%
Robert Warner 8/10 3962 days 1%
Constantin D 9/10 3975 days 1%
holidaymad from Solihull 7/10 3993 days 1%
Dunja Knaup 10/10 3995 days 1%
Rasmus Rantil 8/10 3998 days 1%
Jonathan Richter 10/10 4017 days 1%
Liz R 5/10 4024 days 0%
Lorcan Lennon 7/10 4036 days 1%
Gianpiero Rodari 9/10 4054 days 1%
Matt Dean 9/10 4085 days 1%
Sunny Sailing 6/10 4207 days 0%
Fabian Rodriguez 8/10 4207 days 0%
Shona MacDonald 10/10 4266 days 0%
Ane Didriksen 10/10 4266 days 0%
Iris Anette Berger 9/10 4266 days 0%
Chris Handley 1/10 4296 days 0%
Becky Davis 8/10 4327 days 0%
Michael Turek 9/10 4328 days 0%
Monique Monique 6/10 4328 days 0%
Ted Cole 8/10 4328 days 0%
Alacchi Moustier 8/10 4341 days 0%
Maya Bakker-deDreu 7/10 4349 days 0%
catherine welsh 6/10 4359 days 0%
GARRYBLOWER 8/10 4390 days 1%
Paul Wood 10/10 4390 days 1%
andrewmh 9/10 4390 days 1%
Nigel & Annie Dale 9/10 4420 days 1%
Helene & Peter 9/10 4420 days 1%
Julian Kemp 8/10 4420 days 1%
A Farquhar 9/10 4420 days 1%
Sandy Goh 7/10 4451 days 1%
Jade Fleming 8/10 4451 days 1%
Christin Woelk 10/10 4629 days 1%
Barbara Lee 9/10 4634 days 1%
Toomas Viilus 8/10 4661 days 1%
Maarja 10/10 4661 days 1%
Bertiethebus 9/10 4665 days 1%
Tanja Schlagermann 10/10 4667 days 1%
Patrycja Polakowska 9/10 4675 days 1%
Michael Nolan 9/10 4693 days 1%
Heather Macdonald 9/10 4693 days 1%
Jeanne Moustier 8/10 4706 days 1%
rich kiimmii 8/10 4724 days 1%
Mike Edwards 8/10 4740 days 1%
Kevin Desjandino 7/10 4742 days 1%
Al Stuart 9/10 4742 days 1%
Sharon Yates 10/10 4743 days 1%
Frans Derks 8/10 4748 days 1%
Katharina Pape 7/10 4753 days 1%
Craig Jones 9/10 4755 days 1%
Jon Barratt 8/10 4761 days 1%
Auger 9/10 4762 days 1%
Auger 9/10 4762 days 1%
Tjw 2/10 4907 days 0%
TheHoon 9/10 4999 days 1%
Robin Sable 9/10 5011 days 1%
Marc Schmiedily 9/10 5016 days 1%
Sally Gordie 10/10 5017 days 1%
James Huntzinger 9/10 5021 days 1%
E Wolfger 10/10 5022 days 1%
J Jmal 4/10 5026 days 1%
nztintin 8/10 5030 days 1%
Richard and Janet 7/10 5033 days 1%
Wright 8/10 5034 days 1%
Marilyn Melhuish 9/10 5039 days 1%
Les Barnes 5/10 5039 days 1%
Ian Bailey 6/10 5039 days 1%
Matt Kelley 7/10 5039 days 1%
Elaine 9/10 5040 days 1%
Bottoms 6/10 5040 days 1%
Hayley Atkinson 8/10 5041 days 1%
Mike & Mandy 7/10 5041 days 1%
Nico Schoots 7/10 5041 days 1%
Sabine 10/10 5042 days 1%
Kolen 10/10 5042 days 1%
Miller 9/10 5044 days 1%
Erik Poirer 10/10 5044 days 1%
Seth & Carla 7/10 5044 days 1%
Peter Putz 10/10 5044 days 1%
Gabriele Wendt 5/10 5044 days 1%
Houter 6/10 5044 days 1%
Villa 7/10 5044 days 1%
John O'Donnell 8/10 5045 days 1%
John A Jerome 4/10 5045 days 1%
Helen Chilton 10/10 5047 days 1%
John Hughes 9/10 5051 days 1%
Rainer Schnell 9/10 5051 days 1%
Steve Goodyear 5/10 5051 days 1%
Paul & Michelle Harmer 10/10 5052 days 1%
Clemens 10/10 5052 days 1%
Ursi Meier 9/10 5053 days 1%
Marco Scheiber 8/10 5053 days 1%
Colin Jenkins 7/10 5070 days 1%
Balonno 8/10 5090 days 1%
McGFarms 10/10 5090 days 1%
Les and Carole Savins 5/10 5127 days 1%
Sebastian 7/10 5130 days 1%
Sarah Graham 9/10 5151 days 1%
Therea 10/10 5364 days 1%
Kevin Morris 8/10 5368 days 1%
Sally Reeves 10/10 5375 days 1%
Kevin Wong 6/10 5378 days 1%
Thomas 5/10 5383 days 1%
alcatrazz 8/10 5385 days 1%
Katherine and Pete Smal 9/10 5386 days 1%
Fasto Maserati 10/10 5386 days 1%
Max 7/10 5387 days 1%
Armin Holle 9/10 5388 days 1%
Harry Hammond 7/10 5389 days 1%
Katie Mitchell 10/10 5396 days 1%
Eva Soerensen 6/10 5397 days 1%
Arne Kiesbye 6/10 5410 days 1%
Becky Foley 10/10 5410 days 1%
David Heads 9/10 5411 days 1%
Jol Balder 10/10 5412 days 1%
Gordon and Sue 8/10 5412 days 1%
Robert Cox 4/10 5415 days 1%
Glenn 10/10 5415 days 1%
Robert Smith 6/10 5415 days 1%
Julia 9/10 5416 days 1%
Gillian de Vries 7/10 5417 days 1%
Webster 10/10 5417 days 1%
Gordon Daniels 4/10 5419 days 1%
Ewald Waldner 9/10 5420 days 1%
Dr Dorthe Bossow 8/10 5420 days 1%
Karen Phillips 5/10 5421 days 1%
Bruce & Bonnie Childs 6/10 5423 days 1%
dollimyxture 9/10 5455 days 1%
Andrew Hammond 8/10 5547 days 1%
kristy 8/10 5576 days 1%
Lomas 10/10 5690 days 1%
BelindaT 10/10 5707 days 1%
claudian 8/10 5730 days 1%
Keita-Karen Buchanan 6/10 5747 days 1%
Margie Sammons 10/10 5749 days 1%
P.C Kool 5/10 5756 days 1%
Peter Brown 10/10 5757 days 1%
Ian Watson 10/10 5762 days 1%
Trude 10/10 5763 days 1%
Horst 9/10 5764 days 1%
Muller Weissert 6/10 5768 days 1%
Thirza & Roeland 2/10 5768 days 0%
Jenny 7/10 5769 days 1%
Jobbs 9/10 5770 days 1%
th schuermann 10/10 5771 days 1%
Yona 9/10 5775 days 1%
David Hobson 7/10 5781 days 1%
R Gilge 8/10 5785 days 1%
Susan Hitchins 4/10 5785 days 1%
Thomas Stopp 9/10 5785 days 1%
Nicole 9/10 5786 days 1%
Luternauer 8/10 5788 days 1%
Kevin and Teresa 8/10 5789 days 1%
Samantha Piekuta 4/10 5798 days 1%
Omar Frenchy 7/10 5798 days 1%
Bartlett nz 10/10 5806 days 1%
Chung Family 7/10 5809 days 1%
middendorp 6/10 5835 days 1%
marylus 10/10 5835 days 1%
carsteng 8/10 5845 days 1%
Melanie Bielefeld 1/10 5853 days 0%
Kathrin Thomas 4/10 5863 days 1%
canadianislandgirl 7/10 5881 days 1%
paulandcathy 8/10 5906 days 1%
NicolaW 10/10 6086 days 1%
jjakkeren 7/10 6095 days 1%
Colin Church 8/10 6095 days 1%
EricS 8/10 6107 days 1%
Christine 5/10 6108 days 1%
JohnN 8/10 6112 days 1%
NatasjaV 8/10 6113 days 1%
Edcan 8/10 6113 days 1%
Barry Smith 9/10 6115 days 1%
Siemens 8/10 6115 days 1%
Andy Baker 5/10 6115 days 1%
Judith & John Bishop 8/10 6126 days 1%
MetteK 8/10 6129 days 1%
Steven 10/10 6129 days 1%
SimonR 4/10 6129 days 1%
AdelineC 6/10 6130 days 1%
RobH 8/10 6131 days 1%
Debbie 8/10 6137 days 1%
Lucas 6/10 6138 days 1%
Anton 9/10 6142 days 1%
Terry 5/10 6142 days 1%
Brian 9/10 6144 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.53% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 26 days. Adjustments are according to the following table.

Days Adjustment
… …
23 -0.47%
24 -0.49%
25 -0.51%
26 -0.53%
27 -0.55%
28 -0.57%
29 -0.59%
… …

Balancing Adjustment

1.88% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.