Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Holiday Park Creeksyde.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queenstown Holiday Park Creeksyde

Valid Reviews

357 Valid Reviews

The Queenstown Holiday Park Creeksyde experience has a total of 360 reviews. There are 357 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 357 valid reviews:

Rating Count Percentage
10/10 98
27%
9/10 93
26%
8/10 72
20%
7/10 40
11%
6/10 19
5%
5/10 14
4%
4/10 10
3%
3/10 1
0%
2/10 5
1%
1/10 5
1%

81.65% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde valid reviews is 81.65% and is based on 357 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

150 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 357 valid reviews, the experience has 150 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 150 face-to-face reviews:

Rating Count Percentage
10/10 35
23%
9/10 30
20%
8/10 31
21%
7/10 20
13%
6/10 13
9%
5/10 10
7%
4/10 8
5%
3/10 0
0%
2/10 1
1%
1/10 2
1%

78.13% Average

The raw data average (mean) for all the Queenstown Holiday Park Creeksyde face-to-face reviews is 78.13% and is based on 150 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.00%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lea 8/10 52 days 100%
Kay 10/10 235 days 99%
Sebastien Gilles 1/10 235 days 40%
Fabienne 8/10 266 days 96%
Sandra Staples 8/10 295 days 95%
Amy 8/10 357 days 93%
Millie 10/10 357 days 95%
June Cormack 8/10 387 days 92%
Larissa 7/10 387 days 87%
Nicky 9/10 418 days 91%
EM 2/10 447 days 41%
Donna Harbidge 9/10 447 days 90%
Charlie 8/10 478 days 87%
Fav 2/10 539 days 39%
Alley 9/10 570 days 82%
Kilee Leblanc 7/10 601 days 75%
Charlie 9/10 601 days 80%
Katie Edser 10/10 632 days 79%
Carrie 10/10 632 days 79%
Niff 9/10 632 days 78%
Josh 9/10 632 days 78%
Courtney Gearhart 9/10 660 days 76%
Shelly 8/10 722 days 70%
RR 7/10 722 days 67%
Laura Jarry 9/10 752 days 69%
Arnon Meshoulam 10/10 752 days 69%
Karen Parker 10/10 783 days 66%
Eilis 9/10 783 days 66%
Yuvin 10/10 812 days 64%
Tania 10/10 1056 days 40%
Jim H 10/10 1056 days 40%
Nzfrank 10/10 1056 days 40%
Anita James 10/10 1208 days 27%
Tracy W 10/10 1300 days 21%
Karthik 8/10 1331 days 19%
Tash and Liam 7/10 1362 days 16%
Diana 9/10 1390 days 16%
Ange 10/10 1421 days 15%
Ogilvie family of 5 9/10 1421 days 14%
Arlene 10/10 1452 days 13%
Jim Henderson 10/10 1513 days 11%
JS 8/10 1542 days 10%
May 10/10 1573 days 9%
Vis 10/10 1573 days 9%
Holly J 7/10 1604 days 7%
David 9/10 1634 days 7%
Kelly 6/10 1634 days 6%
Robert Adler 10/10 1727 days 6%
Dieter Giesen 9/10 1756 days 5%
Andrew Barrett 10/10 1756 days 5%
Ruth 9/10 1756 days 5%
Tony Williams 2/10 1787 days 2%
Solveig 5/10 1818 days 4%
Emma 10/10 1848 days 5%
Gardner 8/10 1848 days 5%
Sarah 4/10 1848 days 3%
K&KRahimi 8/10 1848 days 5%
Ash 8/10 1879 days 5%
Adam 10/10 1879 days 5%
A&E 8/10 1879 days 5%
Eve 10/10 1908 days 5%
Andrew 8/10 1908 days 5%
Scott 8/10 1939 days 5%
Carolina 7/10 1939 days 5%
Kate 9/10 2031 days 5%
Rocket 3/10 2062 days 3%
Renee 9/10 2062 days 5%
Vicki Hoskinson 10/10 2092 days 5%
Glen Marshall UK 9/10 2093 days 5%
Mirandah 10/10 2093 days 5%
Pierre Grondin 10/10 2093 days 5%
Pat Burns 10/10 2093 days 5%
Stefan Miedzinski 9/10 2093 days 5%
Brice 4/10 2093 days 3%
Tuval Rabina 10/10 2121 days 5%
Sue145 10/10 2121 days 5%
Greg Southcombe 10/10 2121 days 5%
Pedro 10/10 2121 days 5%
Jacqui 10/10 2152 days 4%
Kath Cox 5/10 2152 days 3%
Angela Hornby 10/10 2152 days 4%
Raphaele 9/10 2183 days 4%
ian kennedy 9/10 2213 days 4%
Philip Page 10/10 2244 days 4%
Cynthia 9/10 2244 days 4%
Holly Bartholomew 7/10 2273 days 4%
Kimberly 10/10 2273 days 4%
Scooper 10/10 2273 days 4%
Kiri Edwards 9/10 2304 days 4%
Shaee 10/10 2365 days 4%
Esther 8/10 2365 days 4%
Stacey&Lindsay 10/10 2365 days 4%
Barbara Larrick 10/10 2396 days 4%
Robin 9/10 2427 days 4%
Florian 9/10 2427 days 4%
Matt 9/10 2427 days 4%
Sommer wieland 9/10 2427 days 4%
Kim Tito 10/10 2427 days 4%
Mark Lindeman 7/10 2458 days 4%
Adrian Trumper 9/10 2469 days 4%
Louis Goring-Morris 9/10 2484 days 4%
UK 50-something couple 7/10 2486 days 4%
Paul O'Sullivan 1/10 2495 days 2%
Kimina 7/10 2503 days 3%
Claire Carpenter 9/10 2528 days 4%
Tom Meulders 7/10 2530 days 3%
Megan Mosto 10/10 2538 days 4%
Rebekka Doliva 10/10 2555 days 4%
Nadene Wheatley 9/10 2567 days 4%
Rodney Morris 10/10 2581 days 4%
Joe Trigg 9/10 2589 days 4%
Sandra Jeffers 9/10 2594 days 4%
Gary Prescot 10/10 2611 days 4%
Silvia Romeiro 9/10 2623 days 3%
CARMERS 7/10 2638 days 3%
Anthony Brooker 10/10 2644 days 3%
c mccabe 9/10 2660 days 3%
Gary Wu 8/10 2690 days 3%
Brett King 7/10 2761 days 3%
Errol Iaich 6/10 2763 days 3%
Sue Thomas 6/10 2777 days 3%
Belinda Clarke 10/10 2796 days 3%
Lisa Page 9/10 2825 days 3%
Jesse Kruithoed 8/10 2832 days 3%
Arslan Ahmad 7/10 2833 days 3%
Helene 8/10 2863 days 3%
Lee Burdett 7/10 2867 days 3%
Victoria Strong 9/10 2880 days 3%
Alan Brown 8/10 2881 days 3%
Sally Roach 10/10 2882 days 3%
Nicola Barlow 10/10 2908 days 3%
Shelley Warkentin 8/10 2912 days 3%
Mike Mazur 10/10 2912 days 3%
Robert Hunt 9/10 2916 days 3%
Peter Moore 10/10 2923 days 3%
The Beans 10/10 2941 days 3%
Andrew Altman 8/10 2944 days 3%
Margo Wiltens 9/10 2966 days 3%
Russell Chan 10/10 3005 days 3%
Jenny Parker 10/10 3013 days 3%
Jochen Kunkel 10/10 3020 days 3%
Mikael Torres 8/10 3035 days 3%
Jessica Stokes 10/10 3056 days 3%
Sarah Taumoepeau 9/10 3057 days 3%
Jack Frazier 10/10 3062 days 3%
rkxtrsujumawmjlc 8/10 3119 days 2%
Pamela Hoffman 8/10 3128 days 2%
Erin Polcyn Sailer 8/10 3136 days 2%
Kate Ross 9/10 3155 days 2%
Ken Seiler 10/10 3180 days 2%
Leonard Smith 5/10 3187 days 2%
Alex Macdonald 9/10 3216 days 2%
Jacqui Deans 9/10 3247 days 2%
Eric Anderson 10/10 3265 days 2%
Avery Wong 10/10 3268 days 2%
Helen B 7/10 3271 days 2%
Klaus Moeller 1/10 3278 days 1%
Richard Kirby 9/10 3278 days 2%
Yousef Firoozan 10/10 3278 days 2%
hendrik king 7/10 3279 days 2%
Valerie Wee 9/10 3287 days 2%
Gerard Baas 9/10 3296 days 2%
Suzanne Vermeulen 8/10 3308 days 2%
Nicole 9/10 3468 days 2%
melissa heng 8/10 3522 days 2%
Vanessa 10/10 3544 days 2%
Chris 9/10 3544 days 2%
Andrew Jones 8/10 3553 days 2%
Mike Gornall 9/10 3553 days 2%
Andrew Cruickshank 9/10 3553 days 2%
Rebecca Wharton 9/10 3569 days 2%
Robert Warner 8/10 3581 days 2%
Constantin D 9/10 3594 days 2%
holidaymad from Solihull 7/10 3612 days 1%
Dunja Knaup 10/10 3614 days 2%
Rasmus Rantil 8/10 3617 days 1%
Jonathan Richter 10/10 3636 days 1%
Liz R 5/10 3643 days 1%
Lorcan Lennon 7/10 3655 days 1%
Gianpiero Rodari 9/10 3673 days 1%
Matt Dean 9/10 3704 days 1%
Sunny Sailing 6/10 3826 days 1%
Fabian Rodriguez 8/10 3826 days 1%
Shona MacDonald 10/10 3885 days 1%
Ane Didriksen 10/10 3885 days 1%
Iris Anette Berger 9/10 3885 days 1%
Chris Handley 1/10 3915 days 0%
Becky Davis 8/10 3946 days 1%
Michael Turek 9/10 3947 days 1%
Monique Monique 6/10 3947 days 1%
Ted Cole 8/10 3947 days 1%
Alacchi Moustier 8/10 3960 days 1%
Maya Bakker-deDreu 7/10 3968 days 1%
catherine welsh 6/10 3978 days 1%
GARRYBLOWER 8/10 4009 days 1%
Paul Wood 10/10 4009 days 1%
andrewmh 9/10 4009 days 1%
Nigel & Annie Dale 9/10 4039 days 1%
Helene & Peter 9/10 4039 days 1%
Julian Kemp 8/10 4039 days 1%
A Farquhar 9/10 4039 days 1%
Sandy Goh 7/10 4070 days 1%
Jade Fleming 8/10 4070 days 1%
Christin Woelk 10/10 4248 days 0%
Barbara Lee 9/10 4253 days 0%
Toomas Viilus 8/10 4280 days 0%
Maarja 10/10 4280 days 0%
Bertiethebus 9/10 4284 days 0%
Tanja Schlagermann 10/10 4286 days 0%
Patrycja Polakowska 9/10 4294 days 0%
Michael Nolan 9/10 4312 days 0%
Heather Macdonald 9/10 4312 days 0%
Jeanne Moustier 8/10 4325 days 0%
rich kiimmii 8/10 4343 days 0%
Mike Edwards 8/10 4359 days 0%
Kevin Desjandino 7/10 4361 days 0%
Al Stuart 9/10 4361 days 0%
Sharon Yates 10/10 4362 days 0%
Frans Derks 8/10 4367 days 0%
Katharina Pape 7/10 4372 days 0%
Craig Jones 9/10 4374 days 0%
Jon Barratt 8/10 4380 days 1%
Auger 9/10 4381 days 1%
Auger 9/10 4381 days 1%
Tjw 2/10 4526 days 0%
TheHoon 9/10 4618 days 1%
Robin Sable 9/10 4630 days 1%
Marc Schmiedily 9/10 4635 days 1%
Sally Gordie 10/10 4636 days 1%
James Huntzinger 9/10 4640 days 1%
E Wolfger 10/10 4641 days 1%
J Jmal 4/10 4645 days 1%
nztintin 8/10 4649 days 1%
Richard and Janet 7/10 4652 days 1%
Wright 8/10 4653 days 1%
Marilyn Melhuish 9/10 4658 days 1%
Les Barnes 5/10 4658 days 1%
Ian Bailey 6/10 4658 days 1%
Matt Kelley 7/10 4658 days 1%
Elaine 9/10 4659 days 1%
Bottoms 6/10 4659 days 1%
Hayley Atkinson 8/10 4660 days 1%
Mike & Mandy 7/10 4660 days 1%
Nico Schoots 7/10 4660 days 1%
Sabine 10/10 4661 days 1%
Kolen 10/10 4661 days 1%
Miller 9/10 4663 days 1%
Erik Poirer 10/10 4663 days 1%
Seth & Carla 7/10 4663 days 1%
Peter Putz 10/10 4663 days 1%
Gabriele Wendt 5/10 4663 days 1%
Houter 6/10 4663 days 1%
Villa 7/10 4663 days 1%
John O'Donnell 8/10 4664 days 1%
John A Jerome 4/10 4664 days 1%
Helen Chilton 10/10 4666 days 1%
John Hughes 9/10 4670 days 1%
Rainer Schnell 9/10 4670 days 1%
Steve Goodyear 5/10 4670 days 1%
Paul & Michelle Harmer 10/10 4671 days 1%
Clemens 10/10 4671 days 1%
Ursi Meier 9/10 4672 days 1%
Marco Scheiber 8/10 4672 days 1%
Colin Jenkins 7/10 4689 days 1%
Balonno 8/10 4709 days 1%
McGFarms 10/10 4709 days 1%
Les and Carole Savins 5/10 4746 days 1%
Sebastian 7/10 4749 days 1%
Sarah Graham 9/10 4770 days 1%
Therea 10/10 4983 days 1%
Kevin Morris 8/10 4987 days 1%
Sally Reeves 10/10 4994 days 1%
Kevin Wong 6/10 4997 days 1%
Thomas 5/10 5002 days 1%
alcatrazz 8/10 5004 days 1%
Katherine and Pete Smal 9/10 5005 days 1%
Fasto Maserati 10/10 5005 days 1%
Max 7/10 5006 days 1%
Armin Holle 9/10 5007 days 1%
Harry Hammond 7/10 5008 days 1%
Katie Mitchell 10/10 5015 days 1%
Eva Soerensen 6/10 5016 days 1%
Arne Kiesbye 6/10 5029 days 1%
Becky Foley 10/10 5029 days 1%
David Heads 9/10 5030 days 1%
Jol Balder 10/10 5031 days 1%
Gordon and Sue 8/10 5031 days 1%
Robert Cox 4/10 5034 days 1%
Glenn 10/10 5034 days 1%
Robert Smith 6/10 5034 days 1%
Julia 9/10 5035 days 1%
Gillian de Vries 7/10 5036 days 1%
Webster 10/10 5036 days 1%
Gordon Daniels 4/10 5038 days 1%
Ewald Waldner 9/10 5039 days 1%
Dr Dorthe Bossow 8/10 5039 days 1%
Karen Phillips 5/10 5040 days 1%
Bruce & Bonnie Childs 6/10 5042 days 1%
dollimyxture 9/10 5074 days 1%
Andrew Hammond 8/10 5166 days 1%
kristy 8/10 5195 days 1%
Lomas 10/10 5309 days 1%
BelindaT 10/10 5326 days 1%
claudian 8/10 5349 days 1%
Keita-Karen Buchanan 6/10 5366 days 1%
Margie Sammons 10/10 5368 days 1%
P.C Kool 5/10 5375 days 1%
Peter Brown 10/10 5376 days 1%
Ian Watson 10/10 5381 days 1%
Trude 10/10 5382 days 1%
Horst 9/10 5383 days 1%
Muller Weissert 6/10 5387 days 1%
Thirza & Roeland 2/10 5387 days 0%
Jenny 7/10 5388 days 1%
Jobbs 9/10 5389 days 1%
th schuermann 10/10 5390 days 1%
Yona 9/10 5394 days 1%
David Hobson 7/10 5400 days 1%
R Gilge 8/10 5404 days 1%
Susan Hitchins 4/10 5404 days 1%
Thomas Stopp 9/10 5404 days 1%
Nicole 9/10 5405 days 1%
Luternauer 8/10 5407 days 1%
Kevin and Teresa 8/10 5408 days 1%
Samantha Piekuta 4/10 5417 days 1%
Omar Frenchy 7/10 5417 days 1%
Bartlett nz 10/10 5425 days 1%
Chung Family 7/10 5428 days 1%
middendorp 6/10 5454 days 1%
marylus 10/10 5454 days 1%
carsteng 8/10 5464 days 1%
Melanie Bielefeld 1/10 5472 days 0%
Kathrin Thomas 4/10 5482 days 1%
canadianislandgirl 7/10 5500 days 1%
paulandcathy 8/10 5525 days 1%
NicolaW 10/10 5705 days 1%
jjakkeren 7/10 5714 days 1%
Colin Church 8/10 5714 days 1%
EricS 8/10 5726 days 1%
Christine 5/10 5727 days 1%
JohnN 8/10 5731 days 1%
NatasjaV 8/10 5732 days 1%
Edcan 8/10 5732 days 1%
Barry Smith 9/10 5734 days 1%
Siemens 8/10 5734 days 1%
Andy Baker 5/10 5734 days 1%
Judith & John Bishop 8/10 5745 days 1%
MetteK 8/10 5748 days 1%
Steven 10/10 5748 days 1%
SimonR 4/10 5748 days 1%
AdelineC 6/10 5749 days 1%
RobH 8/10 5750 days 1%
Debbie 8/10 5756 days 1%
Lucas 6/10 5757 days 1%
Anton 9/10 5761 days 1%
Terry 5/10 5761 days 1%
Brian 9/10 5763 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Holiday Park Creeksyde experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.47% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Queenstown Holiday Park Creeksyde experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Queenstown Holiday Park Creeksyde experience has been adjusted for 23 days. Adjustments are according to the following table.

Days Adjustment
20 -0.41%
21 -0.43%
22 -0.45%
23 -0.47%
24 -0.49%
25 -0.51%
26 -0.53%

Balancing Adjustment

1.91% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.