Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queenstown Hampshire Holiday Park
Valid Reviews
230 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 235 reviews. There are 230 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 230 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
63.96% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 63.96% and is based on 230 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 230 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
65.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| A and A | 2/10 | 61 days | 47% |
| Anaïs | 8/10 | 122 days | 100% |
| Maddison | 10/10 | 275 days | 98% |
| Ida Kjærsgaard | 3/10 | 457 days | 49% |
| Maren | 7/10 | 457 days | 84% |
| Marie Perret | 7/10 | 488 days | 83% |
| Johanna Kuehl | 3/10 | 518 days | 47% |
| Varneia | 1/10 | 641 days | 32% |
| Taylor Russell | 7/10 | 641 days | 73% |
| ElizabethE | 9/10 | 761 days | 68% |
| Tatiana | 1/10 | 792 days | 27% |
| Amel | 8/10 | 792 days | 65% |
| Nicole | 6/10 | 822 days | 54% |
| Lucy | 9/10 | 914 days | 53% |
| Kim Sweeney | 1/10 | 914 days | 22% |
| Anara | 1/10 | 914 days | 22% |
| Lis | 1/10 | 1126 days | 14% |
| Nicole | 6/10 | 1218 days | 23% |
| Barb Winter | 8/10 | 1310 days | 20% |
| Ra | 9/10 | 1491 days | 12% |
| Cam | 6/10 | 1613 days | 7% |
| Ric van Weede | 7/10 | 1613 days | 7% |
| Ying | 7/10 | 1613 days | 7% |
| Fiona | 7/10 | 1675 days | 6% |
| Michalo | 10/10 | 1705 days | 6% |
| James | 2/10 | 1797 days | 2% |
| Kerry | 5/10 | 1797 days | 4% |
| E.R | 2/10 | 1797 days | 2% |
| Sue Hempstead | 3/10 | 1826 days | 3% |
| Daniel | 7/10 | 1826 days | 5% |
| Clauds | 3/10 | 1826 days | 3% |
| Ash | 2/10 | 1857 days | 2% |
| Tanja & Sven | 9/10 | 1857 days | 5% |
| Sandy | 2/10 | 1857 days | 2% |
| Ernst | 6/10 | 1888 days | 4% |
| Fran | 9/10 | 1888 days | 5% |
| Libby | 7/10 | 1949 days | 5% |
| Andrew Hammond | 9/10 | 1979 days | 5% |
| Matilda | 9/10 | 2041 days | 5% |
| Kieron | 10/10 | 2071 days | 5% |
| Lesley | 10/10 | 2102 days | 5% |
| Suthep | 5/10 | 2132 days | 3% |
| Kelly Linn | 6/10 | 2132 days | 4% |
| Marker63 | 3/10 | 2132 days | 2% |
| Nicolas | 2/10 | 2163 days | 2% |
| Dutchie | 4/10 | 2191 days | 3% |
| Tash & Laura | 7/10 | 2191 days | 4% |
| Nicki Chow | 6/10 | 2191 days | 4% |
| Maxime | 7/10 | 2222 days | 4% |
| Samantha H. | 8/10 | 2253 days | 4% |
| Juraj | 6/10 | 2253 days | 4% |
| Demi Thompson | 10/10 | 2283 days | 4% |
| Cindy | 7/10 | 2283 days | 4% |
| Kelsie | 7/10 | 2283 days | 4% |
| Nifty | 7/10 | 2283 days | 4% |
| Adva Cohen | 2/10 | 2314 days | 2% |
| Jolanda | 9/10 | 2314 days | 4% |
| Mike Fricker | 8/10 | 2314 days | 4% |
| The Flip Flop Family | 7/10 | 2344 days | 4% |
| Ruth Taaffee | 9/10 | 2377 days | 4% |
| Louis | 10/10 | 2406 days | 4% |
| Sue | 8/10 | 2406 days | 4% |
| Raylene Harvey | 6/10 | 2467 days | 3% |
| Bex & Jake | 8/10 | 2467 days | 4% |
| WeiQiang Ng | 10/10 | 2467 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2467 days | 4% |
| Raymor | 10/10 | 2497 days | 4% |
| Nat | 6/10 | 2528 days | 3% |
| Will | 5/10 | 2528 days | 3% |
| Michael Bichlmeier | 4/10 | 2529 days | 2% |
| Edward Cromwell | 6/10 | 2550 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2584 days | 3% |
| Vander Plancke Julien | 7/10 | 2640 days | 3% |
| Edward | 1/10 | 2657 days | 1% |
| Samantha Brewin | 8/10 | 2659 days | 3% |
| Trista Gaffney | 6/10 | 2671 days | 3% |
| Gary Prescot | 1/10 | 2681 days | 1% |
| Jozef Pinkerton | 6/10 | 2699 days | 3% |
| Sue Rogers | 10/10 | 2708 days | 3% |
| Katherine Sanchez | 8/10 | 2798 days | 3% |
| Chris Nugent | 2/10 | 2823 days | 1% |
| Pixie Taylor | 9/10 | 2828 days | 3% |
| Roger | 5/10 | 2848 days | 2% |
| Nick Lawson | 9/10 | 2852 days | 3% |
| Madelyn Fagerman | 10/10 | 2856 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2866 days | 3% |
| Jason Perks | 7/10 | 2899 days | 3% |
| Arslan Ahmad | 8/10 | 2903 days | 3% |
| Rosanna Leeming | 8/10 | 2908 days | 3% |
| Lindy Woodage | 2/10 | 2931 days | 1% |
| Victoria Strong | 9/10 | 2950 days | 3% |
| Liang Yu | 1/10 | 2992 days | 1% |
| Mike Guest | 7/10 | 3032 days | 2% |
| Melanie Giroux | 9/10 | 3057 days | 3% |
| Aidan Byrne | 9/10 | 3061 days | 3% |
| Kim Donze | 8/10 | 3086 days | 3% |
| Luke Young | 10/10 | 3095 days | 3% |
| Will Hughes | 8/10 | 3100 days | 2% |
| Cullen Wiginton | 10/10 | 3178 days | 2% |
| Teresa Ash | 1/10 | 3252 days | 1% |
| Mallory Lopez | 7/10 | 3261 days | 2% |
| Flo Egger | 10/10 | 3269 days | 2% |
| Chris Kay | 4/10 | 3275 days | 1% |
| Perrine Pilate | 5/10 | 3276 days | 2% |
| B McNally | 8/10 | 3320 days | 2% |
| David O'Loughlin | 8/10 | 3387 days | 2% |
| Kirsty Longland | 8/10 | 3437 days | 2% |
| Darwin Dean | 8/10 | 3565 days | 2% |
| Erica b | 8/10 | 3592 days | 2% |
| Allyson Taylor | 3/10 | 3617 days | 1% |
| Dunja Knaup | 1/10 | 3684 days | 1% |
| Jack Clise | 5/10 | 3720 days | 1% |
| Kane F | 6/10 | 3804 days | 1% |
| Richard | 4/10 | 3867 days | 1% |
| Andrew Kermode | 7/10 | 3867 days | 1% |
| Michelle K | 4/10 | 3928 days | 1% |
| Mike Fricker | 8/10 | 3958 days | 1% |
| Charlotte Casey | 9/10 | 3985 days | 1% |
| Sandra Frischmann | 9/10 | 3986 days | 1% |
| Tobias Gehring | 7/10 | 4008 days | 1% |
| Felix Brettner | 8/10 | 4008 days | 1% |
| Eugen Lehner | 8/10 | 4008 days | 1% |
| Max Stein | 7/10 | 4008 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4040 days | 0% |
| Andreas Zapke | 7/10 | 4045 days | 1% |
| Simone Pickert | 7/10 | 4046 days | 1% |
| Nora Zeitz | 9/10 | 4047 days | 1% |
| Andrew Cattanach | 8/10 | 4048 days | 1% |
| Petra Niemann | 1/10 | 4048 days | 0% |
| Henrik Joshua | 7/10 | 4109 days | 0% |
| PipandJon | 8/10 | 4109 days | 0% |
| Kerri | 8/10 | 4170 days | 0% |
| kimbeveridge | 8/10 | 4323 days | 0% |
| Grantygrant | 7/10 | 4323 days | 0% |
| Pete Wilson | 3/10 | 4340 days | 0% |
| Wayne Kerr | 5/10 | 4341 days | 0% |
| Jennifer Bramstad | 10/10 | 4353 days | 0% |
| Josefine Hedlund | 10/10 | 4353 days | 0% |
| Evelina Johansson | 8/10 | 4353 days | 0% |
| Sofia Anderson | 10/10 | 4353 days | 0% |
| Moni Sangoi | 8/10 | 4382 days | 1% |
| Philip Gibbons | 5/10 | 4382 days | 1% |
| Jonathan Vondette | 4/10 | 4435 days | 1% |
| Franz Schueler | 10/10 | 4436 days | 1% |
| Esther Goh | 8/10 | 4658 days | 1% |
| Monika Kneidl | 5/10 | 4694 days | 1% |
| Jessica Tilly | 6/10 | 4694 days | 1% |
| Simon Rawlinson | 4/10 | 4700 days | 1% |
| Hans Bet | 5/10 | 4700 days | 1% |
| Jill Boruff | 7/10 | 4713 days | 1% |
| Indra t Jolle | 4/10 | 4723 days | 1% |
| Laura Diepeveen | 6/10 | 4724 days | 1% |
| Stefes Wencke | 10/10 | 4732 days | 1% |
| Sue Robertson | 4/10 | 4732 days | 1% |
| Simon Fry | 6/10 | 4733 days | 1% |
| Martin & Christian | 9/10 | 4734 days | 1% |
| Horst Langstein | 9/10 | 4741 days | 1% |
| hendrik king | 10/10 | 4779 days | 1% |
| Ray Coombe | 10/10 | 4822 days | 1% |
| Matthias | 8/10 | 4825 days | 1% |
| Laura McCusker | 9/10 | 4826 days | 1% |
| Melissa | 6/10 | 4993 days | 1% |
| Kimberly St Louis | 10/10 | 5024 days | 1% |
| Marcus | 6/10 | 5044 days | 1% |
| Prideaux | 6/10 | 5064 days | 1% |
| Chris Forrest | 7/10 | 5064 days | 1% |
| Hanggi | 9/10 | 5065 days | 1% |
| Julie | 9/10 | 5067 days | 1% |
| Peter Cade | 9/10 | 5068 days | 1% |
| Sophia Kelly | 8/10 | 5069 days | 1% |
| Claire Colquhoun | 7/10 | 5072 days | 1% |
| Irene and Werner Keil | 8/10 | 5074 days | 1% |
| alcatrazz | 1/10 | 5074 days | 0% |
| Tara Koenig | 8/10 | 5076 days | 1% |
| Fabrizio Consolini | 9/10 | 5076 days | 1% |
| Jessica Vogels | 9/10 | 5083 days | 1% |
| Geert Van Tittelboom | 5/10 | 5089 days | 1% |
| Alice | 2/10 | 5089 days | 0% |
| Derek McLoughlin | 5/10 | 5092 days | 1% |
| Bob Warne | 3/10 | 5096 days | 1% |
| Gerd Pagel | 10/10 | 5098 days | 1% |
| Laura Hayes | 10/10 | 5100 days | 1% |
| Doris Schollenberger | 10/10 | 5103 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5104 days | 1% |
| Sandra Schneifer | 5/10 | 5104 days | 1% |
| Kristie | 7/10 | 5136 days | 1% |
| Zac Morris | 4/10 | 5266 days | 1% |
| nelliekaye | 5/10 | 5266 days | 1% |
| deepujames | 5/10 | 5389 days | 1% |
| BelindaT | 3/10 | 5397 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5438 days | 1% |
| Peter G | 7/10 | 5444 days | 1% |
| Jana Steve | 5/10 | 5444 days | 1% |
| Chris Bil | 6/10 | 5445 days | 1% |
| Tony Geens | 4/10 | 5451 days | 1% |
| Matthiis & Femke | 7/10 | 5457 days | 1% |
| Nicola | 3/10 | 5459 days | 1% |
| Rolf X | 4/10 | 5460 days | 1% |
| Jackie | 6/10 | 5469 days | 1% |
| kararina Kosten | 1/10 | 5472 days | 0% |
| Harmann Volker | 4/10 | 5472 days | 1% |
| Annie | 6/10 | 5472 days | 1% |
| Ian E | 7/10 | 5474 days | 1% |
| Nadine Schaee | 4/10 | 5475 days | 1% |
| Frances Hay | 9/10 | 5477 days | 1% |
| Jessica | 6/10 | 5483 days | 1% |
| marcoswi | 2/10 | 5484 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5491 days | 1% |
| Kane Chain | 2/10 | 5495 days | 0% |
| Heinrich Hax | 8/10 | 5498 days | 1% |
| Sally Hall | 6/10 | 5498 days | 1% |
| joannaw | 7/10 | 5525 days | 1% |
| Myriauy Rito | 6/10 | 5548 days | 1% |
| Wolfgang Dittrich | 10/10 | 5550 days | 1% |
| Eimear Doyle | 6/10 | 5552 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5564 days | 0% |
| andyge | 6/10 | 5570 days | 1% |
| Ruth Kinder | 3/10 | 5570 days | 1% |
| eowyn2k | 7/10 | 5570 days | 1% |
| monniere | 6/10 | 5694 days | 1% |
| jessica | 5/10 | 5705 days | 1% |
| JonK | 4/10 | 5772 days | 1% |
| MarcoJ | 4/10 | 5804 days | 1% |
| RobC1 | 9/10 | 5819 days | 1% |
| JoT | 10/10 | 5819 days | 1% |
| RichardB1 | 9/10 | 5820 days | 1% |
| AstridVG | 6/10 | 5825 days | 1% |
| Max | 1/10 | 5826 days | 0% |
| Doll | 9/10 | 5831 days | 1% |
| GaryW | 3/10 | 6185 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.85% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 41 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 38 | -0.79% |
| 39 | -0.81% |
| 40 | -0.83% |
| 41 | -0.85% |
| 42 | -0.87% |
| 43 | -0.89% |
| 44 | -0.91% |
| … | … |
Balancing Adjustment
10.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.