Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queenstown Hampshire Holiday Park
Valid Reviews
229 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 234 reviews. There are 229 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 229 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
14% |
| 8/10 | 35 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 12 |
|
5% |
| 1/10 | 14 |
|
6% |
64.15% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 64.15% and is based on 229 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 229 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anaïs | 8/10 | 52 days | 100% |
| Maddison | 10/10 | 205 days | 100% |
| Ida Kjærsgaard | 3/10 | 387 days | 51% |
| Maren | 7/10 | 387 days | 87% |
| Marie Perret | 7/10 | 418 days | 86% |
| Johanna Kuehl | 3/10 | 448 days | 49% |
| Varneia | 1/10 | 571 days | 34% |
| Taylor Russell | 7/10 | 571 days | 77% |
| ElizabethE | 9/10 | 691 days | 74% |
| Tatiana | 1/10 | 722 days | 29% |
| Amel | 8/10 | 722 days | 70% |
| Nicole | 6/10 | 752 days | 60% |
| Lucy | 9/10 | 844 days | 60% |
| Kim Sweeney | 1/10 | 844 days | 25% |
| Anara | 1/10 | 844 days | 25% |
| Lis | 1/10 | 1056 days | 16% |
| Nicole | 6/10 | 1148 days | 27% |
| Barb Winter | 8/10 | 1240 days | 25% |
| Ra | 9/10 | 1421 days | 14% |
| Cam | 6/10 | 1543 days | 8% |
| Ric van Weede | 7/10 | 1543 days | 9% |
| Ying | 7/10 | 1543 days | 9% |
| Fiona | 7/10 | 1605 days | 7% |
| Michalo | 10/10 | 1635 days | 7% |
| James | 2/10 | 1727 days | 3% |
| Kerry | 5/10 | 1727 days | 4% |
| E.R | 2/10 | 1727 days | 3% |
| Sue Hempstead | 3/10 | 1756 days | 3% |
| Daniel | 7/10 | 1756 days | 5% |
| Clauds | 3/10 | 1756 days | 3% |
| Ash | 2/10 | 1787 days | 2% |
| Tanja & Sven | 9/10 | 1787 days | 5% |
| Sandy | 2/10 | 1787 days | 2% |
| Ernst | 6/10 | 1818 days | 4% |
| Fran | 9/10 | 1818 days | 5% |
| Libby | 7/10 | 1879 days | 5% |
| Andrew Hammond | 9/10 | 1909 days | 5% |
| Matilda | 9/10 | 1971 days | 5% |
| Kieron | 10/10 | 2001 days | 5% |
| Lesley | 10/10 | 2032 days | 5% |
| Suthep | 5/10 | 2062 days | 4% |
| Kelly Linn | 6/10 | 2062 days | 4% |
| Marker63 | 3/10 | 2062 days | 3% |
| Nicolas | 2/10 | 2093 days | 2% |
| Dutchie | 4/10 | 2121 days | 3% |
| Tash & Laura | 7/10 | 2121 days | 4% |
| Nicki Chow | 6/10 | 2121 days | 4% |
| Maxime | 7/10 | 2152 days | 4% |
| Samantha H. | 8/10 | 2183 days | 4% |
| Juraj | 6/10 | 2183 days | 4% |
| Demi Thompson | 10/10 | 2213 days | 4% |
| Cindy | 7/10 | 2213 days | 4% |
| Kelsie | 7/10 | 2213 days | 4% |
| Nifty | 7/10 | 2213 days | 4% |
| Adva Cohen | 2/10 | 2244 days | 2% |
| Jolanda | 9/10 | 2244 days | 4% |
| Mike Fricker | 8/10 | 2244 days | 4% |
| The Flip Flop Family | 7/10 | 2274 days | 4% |
| Ruth Taaffee | 9/10 | 2307 days | 4% |
| Louis | 10/10 | 2336 days | 4% |
| Sue | 8/10 | 2336 days | 4% |
| Raylene Harvey | 6/10 | 2397 days | 3% |
| Bex & Jake | 8/10 | 2397 days | 4% |
| WeiQiang Ng | 10/10 | 2397 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2397 days | 4% |
| Raymor | 10/10 | 2427 days | 4% |
| Nat | 6/10 | 2458 days | 3% |
| Will | 5/10 | 2458 days | 3% |
| Michael Bichlmeier | 4/10 | 2459 days | 2% |
| Edward Cromwell | 6/10 | 2480 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2514 days | 3% |
| Vander Plancke Julien | 7/10 | 2570 days | 3% |
| Edward | 1/10 | 2587 days | 1% |
| Samantha Brewin | 8/10 | 2589 days | 3% |
| Trista Gaffney | 6/10 | 2601 days | 3% |
| Gary Prescot | 1/10 | 2611 days | 1% |
| Jozef Pinkerton | 6/10 | 2629 days | 3% |
| Sue Rogers | 10/10 | 2638 days | 3% |
| Katherine Sanchez | 8/10 | 2728 days | 3% |
| Chris Nugent | 2/10 | 2753 days | 1% |
| Pixie Taylor | 9/10 | 2758 days | 3% |
| Roger | 5/10 | 2778 days | 2% |
| Nick Lawson | 9/10 | 2782 days | 3% |
| Madelyn Fagerman | 10/10 | 2786 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2796 days | 3% |
| Jason Perks | 7/10 | 2829 days | 3% |
| Arslan Ahmad | 8/10 | 2833 days | 3% |
| Rosanna Leeming | 8/10 | 2838 days | 3% |
| Lindy Woodage | 2/10 | 2861 days | 1% |
| Victoria Strong | 9/10 | 2880 days | 3% |
| Liang Yu | 1/10 | 2922 days | 1% |
| Mike Guest | 7/10 | 2962 days | 3% |
| Melanie Giroux | 9/10 | 2987 days | 3% |
| Aidan Byrne | 9/10 | 2991 days | 3% |
| Kim Donze | 8/10 | 3016 days | 3% |
| Luke Young | 10/10 | 3025 days | 3% |
| Will Hughes | 8/10 | 3030 days | 3% |
| Cullen Wiginton | 10/10 | 3108 days | 3% |
| Teresa Ash | 1/10 | 3182 days | 1% |
| Mallory Lopez | 7/10 | 3191 days | 2% |
| Flo Egger | 10/10 | 3199 days | 2% |
| Chris Kay | 4/10 | 3205 days | 2% |
| Perrine Pilate | 5/10 | 3206 days | 2% |
| B McNally | 8/10 | 3250 days | 2% |
| David O'Loughlin | 8/10 | 3317 days | 2% |
| Kirsty Longland | 8/10 | 3367 days | 2% |
| Darwin Dean | 8/10 | 3495 days | 2% |
| Erica b | 8/10 | 3522 days | 2% |
| Allyson Taylor | 3/10 | 3547 days | 1% |
| Dunja Knaup | 1/10 | 3614 days | 1% |
| Jack Clise | 5/10 | 3650 days | 1% |
| Kane F | 6/10 | 3734 days | 1% |
| Richard | 4/10 | 3797 days | 1% |
| Andrew Kermode | 7/10 | 3797 days | 1% |
| Michelle K | 4/10 | 3858 days | 1% |
| Mike Fricker | 8/10 | 3888 days | 1% |
| Charlotte Casey | 9/10 | 3915 days | 1% |
| Sandra Frischmann | 9/10 | 3916 days | 1% |
| Tobias Gehring | 7/10 | 3938 days | 1% |
| Felix Brettner | 8/10 | 3938 days | 1% |
| Eugen Lehner | 8/10 | 3938 days | 1% |
| Max Stein | 7/10 | 3938 days | 1% |
| Anne and Steve Bartlett | 5/10 | 3970 days | 1% |
| Andreas Zapke | 7/10 | 3975 days | 1% |
| Simone Pickert | 7/10 | 3976 days | 1% |
| Nora Zeitz | 9/10 | 3977 days | 1% |
| Andrew Cattanach | 8/10 | 3978 days | 1% |
| Petra Niemann | 1/10 | 3978 days | 0% |
| Henrik Joshua | 7/10 | 4039 days | 1% |
| PipandJon | 8/10 | 4039 days | 1% |
| Kerri | 8/10 | 4100 days | 1% |
| kimbeveridge | 8/10 | 4253 days | 0% |
| Grantygrant | 7/10 | 4253 days | 0% |
| Pete Wilson | 3/10 | 4270 days | 0% |
| Wayne Kerr | 5/10 | 4271 days | 0% |
| Jennifer Bramstad | 10/10 | 4283 days | 0% |
| Josefine Hedlund | 10/10 | 4283 days | 0% |
| Evelina Johansson | 8/10 | 4283 days | 0% |
| Sofia Anderson | 10/10 | 4283 days | 0% |
| Moni Sangoi | 8/10 | 4312 days | 0% |
| Philip Gibbons | 5/10 | 4312 days | 0% |
| Jonathan Vondette | 4/10 | 4365 days | 0% |
| Franz Schueler | 10/10 | 4366 days | 0% |
| Esther Goh | 8/10 | 4588 days | 1% |
| Monika Kneidl | 5/10 | 4624 days | 1% |
| Jessica Tilly | 6/10 | 4624 days | 1% |
| Simon Rawlinson | 4/10 | 4630 days | 1% |
| Hans Bet | 5/10 | 4630 days | 1% |
| Jill Boruff | 7/10 | 4643 days | 1% |
| Indra t Jolle | 4/10 | 4653 days | 1% |
| Laura Diepeveen | 6/10 | 4654 days | 1% |
| Stefes Wencke | 10/10 | 4662 days | 1% |
| Sue Robertson | 4/10 | 4662 days | 1% |
| Simon Fry | 6/10 | 4663 days | 1% |
| Martin & Christian | 9/10 | 4664 days | 1% |
| Horst Langstein | 9/10 | 4671 days | 1% |
| hendrik king | 10/10 | 4709 days | 1% |
| Ray Coombe | 10/10 | 4752 days | 1% |
| Matthias | 8/10 | 4755 days | 1% |
| Laura McCusker | 9/10 | 4756 days | 1% |
| Melissa | 6/10 | 4923 days | 1% |
| Kimberly St Louis | 10/10 | 4954 days | 1% |
| Marcus | 6/10 | 4974 days | 1% |
| Prideaux | 6/10 | 4994 days | 1% |
| Chris Forrest | 7/10 | 4994 days | 1% |
| Hanggi | 9/10 | 4995 days | 1% |
| Julie | 9/10 | 4997 days | 1% |
| Peter Cade | 9/10 | 4998 days | 1% |
| Sophia Kelly | 8/10 | 4999 days | 1% |
| Claire Colquhoun | 7/10 | 5002 days | 1% |
| Irene and Werner Keil | 8/10 | 5004 days | 1% |
| alcatrazz | 1/10 | 5004 days | 0% |
| Tara Koenig | 8/10 | 5006 days | 1% |
| Fabrizio Consolini | 9/10 | 5006 days | 1% |
| Jessica Vogels | 9/10 | 5013 days | 1% |
| Geert Van Tittelboom | 5/10 | 5019 days | 1% |
| Alice | 2/10 | 5019 days | 0% |
| Derek McLoughlin | 5/10 | 5022 days | 1% |
| Bob Warne | 3/10 | 5026 days | 1% |
| Gerd Pagel | 10/10 | 5028 days | 1% |
| Laura Hayes | 10/10 | 5030 days | 1% |
| Doris Schollenberger | 10/10 | 5033 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5034 days | 1% |
| Sandra Schneifer | 5/10 | 5034 days | 1% |
| Kristie | 7/10 | 5066 days | 1% |
| Zac Morris | 4/10 | 5196 days | 1% |
| nelliekaye | 5/10 | 5196 days | 1% |
| deepujames | 5/10 | 5319 days | 1% |
| BelindaT | 3/10 | 5327 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5368 days | 1% |
| Peter G | 7/10 | 5374 days | 1% |
| Jana Steve | 5/10 | 5374 days | 1% |
| Chris Bil | 6/10 | 5375 days | 1% |
| Tony Geens | 4/10 | 5381 days | 1% |
| Matthiis & Femke | 7/10 | 5387 days | 1% |
| Nicola | 3/10 | 5389 days | 1% |
| Rolf X | 4/10 | 5390 days | 1% |
| Jackie | 6/10 | 5399 days | 1% |
| kararina Kosten | 1/10 | 5402 days | 0% |
| Harmann Volker | 4/10 | 5402 days | 1% |
| Annie | 6/10 | 5402 days | 1% |
| Ian E | 7/10 | 5404 days | 1% |
| Nadine Schaee | 4/10 | 5405 days | 1% |
| Frances Hay | 9/10 | 5407 days | 1% |
| Jessica | 6/10 | 5413 days | 1% |
| marcoswi | 2/10 | 5414 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5421 days | 1% |
| Kane Chain | 2/10 | 5425 days | 0% |
| Heinrich Hax | 8/10 | 5428 days | 1% |
| Sally Hall | 6/10 | 5428 days | 1% |
| joannaw | 7/10 | 5455 days | 1% |
| Myriauy Rito | 6/10 | 5478 days | 1% |
| Wolfgang Dittrich | 10/10 | 5480 days | 1% |
| Eimear Doyle | 6/10 | 5482 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5494 days | 0% |
| andyge | 6/10 | 5500 days | 1% |
| Ruth Kinder | 3/10 | 5500 days | 1% |
| eowyn2k | 7/10 | 5500 days | 1% |
| monniere | 6/10 | 5624 days | 1% |
| jessica | 5/10 | 5635 days | 1% |
| JonK | 4/10 | 5702 days | 1% |
| MarcoJ | 4/10 | 5734 days | 1% |
| RobC1 | 9/10 | 5749 days | 1% |
| JoT | 10/10 | 5749 days | 1% |
| RichardB1 | 9/10 | 5750 days | 1% |
| AstridVG | 6/10 | 5755 days | 1% |
| Max | 1/10 | 5756 days | 0% |
| Doll | 9/10 | 5761 days | 1% |
| GaryW | 3/10 | 6115 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.61% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 30 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| 31 | -0.63% |
| 32 | -0.65% |
| 33 | -0.67% |
| … | … |
Balancing Adjustment
9.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.