Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queenstown Hampshire Holiday Park
Valid Reviews
230 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 235 reviews. There are 230 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 230 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
63.96% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 63.96% and is based on 230 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 230 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
65.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| A and A | 2/10 | 101 days | 47% |
| Anaïs | 8/10 | 162 days | 100% |
| Maddison | 10/10 | 315 days | 98% |
| Ida Kjærsgaard | 3/10 | 497 days | 48% |
| Maren | 7/10 | 497 days | 83% |
| Marie Perret | 7/10 | 528 days | 81% |
| Johanna Kuehl | 3/10 | 558 days | 46% |
| Varneia | 1/10 | 681 days | 31% |
| Taylor Russell | 7/10 | 681 days | 71% |
| ElizabethE | 9/10 | 801 days | 65% |
| Tatiana | 1/10 | 832 days | 25% |
| Amel | 8/10 | 832 days | 61% |
| Nicole | 6/10 | 862 days | 51% |
| Lucy | 9/10 | 954 days | 49% |
| Kim Sweeney | 1/10 | 954 days | 20% |
| Anara | 1/10 | 954 days | 20% |
| Lis | 1/10 | 1166 days | 12% |
| Nicole | 6/10 | 1258 days | 21% |
| Barb Winter | 8/10 | 1350 days | 18% |
| Ra | 9/10 | 1531 days | 10% |
| Cam | 6/10 | 1653 days | 6% |
| Ric van Weede | 7/10 | 1653 days | 6% |
| Ying | 7/10 | 1653 days | 6% |
| Fiona | 7/10 | 1715 days | 5% |
| Michalo | 10/10 | 1745 days | 6% |
| James | 2/10 | 1837 days | 2% |
| Kerry | 5/10 | 1837 days | 4% |
| E.R | 2/10 | 1837 days | 2% |
| Sue Hempstead | 3/10 | 1866 days | 3% |
| Daniel | 7/10 | 1866 days | 5% |
| Clauds | 3/10 | 1866 days | 3% |
| Ash | 2/10 | 1897 days | 2% |
| Tanja & Sven | 9/10 | 1897 days | 5% |
| Sandy | 2/10 | 1897 days | 2% |
| Ernst | 6/10 | 1928 days | 4% |
| Fran | 9/10 | 1928 days | 5% |
| Libby | 7/10 | 1989 days | 4% |
| Andrew Hammond | 9/10 | 2019 days | 5% |
| Matilda | 9/10 | 2081 days | 5% |
| Kieron | 10/10 | 2111 days | 5% |
| Lesley | 10/10 | 2142 days | 5% |
| Suthep | 5/10 | 2172 days | 3% |
| Kelly Linn | 6/10 | 2172 days | 4% |
| Marker63 | 3/10 | 2172 days | 2% |
| Nicolas | 2/10 | 2203 days | 2% |
| Dutchie | 4/10 | 2231 days | 3% |
| Tash & Laura | 7/10 | 2231 days | 4% |
| Nicki Chow | 6/10 | 2231 days | 4% |
| Maxime | 7/10 | 2262 days | 4% |
| Samantha H. | 8/10 | 2293 days | 4% |
| Juraj | 6/10 | 2293 days | 4% |
| Demi Thompson | 10/10 | 2323 days | 4% |
| Cindy | 7/10 | 2323 days | 4% |
| Kelsie | 7/10 | 2323 days | 4% |
| Nifty | 7/10 | 2323 days | 4% |
| Adva Cohen | 2/10 | 2354 days | 2% |
| Jolanda | 9/10 | 2354 days | 4% |
| Mike Fricker | 8/10 | 2354 days | 4% |
| The Flip Flop Family | 7/10 | 2384 days | 4% |
| Ruth Taaffee | 9/10 | 2417 days | 4% |
| Louis | 10/10 | 2446 days | 4% |
| Sue | 8/10 | 2446 days | 4% |
| Raylene Harvey | 6/10 | 2507 days | 3% |
| Bex & Jake | 8/10 | 2507 days | 4% |
| WeiQiang Ng | 10/10 | 2507 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2507 days | 4% |
| Raymor | 10/10 | 2537 days | 4% |
| Nat | 6/10 | 2568 days | 3% |
| Will | 5/10 | 2568 days | 3% |
| Michael Bichlmeier | 4/10 | 2569 days | 2% |
| Edward Cromwell | 6/10 | 2590 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2624 days | 3% |
| Vander Plancke Julien | 7/10 | 2680 days | 3% |
| Edward | 1/10 | 2697 days | 1% |
| Samantha Brewin | 8/10 | 2699 days | 3% |
| Trista Gaffney | 6/10 | 2711 days | 3% |
| Gary Prescot | 1/10 | 2721 days | 1% |
| Jozef Pinkerton | 6/10 | 2739 days | 3% |
| Sue Rogers | 10/10 | 2749 days | 3% |
| Katherine Sanchez | 8/10 | 2838 days | 3% |
| Chris Nugent | 2/10 | 2863 days | 1% |
| Pixie Taylor | 9/10 | 2868 days | 3% |
| Roger | 5/10 | 2888 days | 2% |
| Nick Lawson | 9/10 | 2892 days | 3% |
| Madelyn Fagerman | 10/10 | 2896 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2906 days | 3% |
| Jason Perks | 7/10 | 2939 days | 3% |
| Arslan Ahmad | 8/10 | 2943 days | 3% |
| Rosanna Leeming | 8/10 | 2948 days | 3% |
| Lindy Woodage | 2/10 | 2971 days | 1% |
| Victoria Strong | 9/10 | 2990 days | 3% |
| Liang Yu | 1/10 | 3032 days | 1% |
| Mike Guest | 7/10 | 3072 days | 2% |
| Melanie Giroux | 9/10 | 3097 days | 3% |
| Aidan Byrne | 9/10 | 3101 days | 3% |
| Kim Donze | 8/10 | 3126 days | 2% |
| Luke Young | 10/10 | 3135 days | 2% |
| Will Hughes | 8/10 | 3140 days | 2% |
| Cullen Wiginton | 10/10 | 3218 days | 2% |
| Teresa Ash | 1/10 | 3292 days | 1% |
| Mallory Lopez | 7/10 | 3301 days | 2% |
| Flo Egger | 10/10 | 3309 days | 2% |
| Chris Kay | 4/10 | 3315 days | 1% |
| Perrine Pilate | 5/10 | 3316 days | 2% |
| B McNally | 8/10 | 3360 days | 2% |
| David O'Loughlin | 8/10 | 3427 days | 2% |
| Kirsty Longland | 8/10 | 3477 days | 2% |
| Darwin Dean | 8/10 | 3605 days | 2% |
| Erica b | 8/10 | 3633 days | 1% |
| Allyson Taylor | 3/10 | 3657 days | 1% |
| Dunja Knaup | 1/10 | 3724 days | 1% |
| Jack Clise | 5/10 | 3760 days | 1% |
| Kane F | 6/10 | 3845 days | 1% |
| Richard | 4/10 | 3907 days | 1% |
| Andrew Kermode | 7/10 | 3907 days | 1% |
| Michelle K | 4/10 | 3968 days | 1% |
| Mike Fricker | 8/10 | 3998 days | 1% |
| Charlotte Casey | 9/10 | 4025 days | 1% |
| Sandra Frischmann | 9/10 | 4026 days | 1% |
| Tobias Gehring | 7/10 | 4048 days | 1% |
| Felix Brettner | 8/10 | 4048 days | 1% |
| Eugen Lehner | 8/10 | 4048 days | 1% |
| Max Stein | 7/10 | 4048 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4080 days | 0% |
| Andreas Zapke | 7/10 | 4085 days | 1% |
| Simone Pickert | 7/10 | 4086 days | 1% |
| Nora Zeitz | 9/10 | 4087 days | 1% |
| Andrew Cattanach | 8/10 | 4088 days | 1% |
| Petra Niemann | 1/10 | 4088 days | 0% |
| Henrik Joshua | 7/10 | 4149 days | 0% |
| PipandJon | 8/10 | 4149 days | 0% |
| Kerri | 8/10 | 4210 days | 0% |
| kimbeveridge | 8/10 | 4363 days | 0% |
| Grantygrant | 7/10 | 4363 days | 0% |
| Pete Wilson | 3/10 | 4380 days | 1% |
| Wayne Kerr | 5/10 | 4381 days | 1% |
| Jennifer Bramstad | 10/10 | 4393 days | 1% |
| Josefine Hedlund | 10/10 | 4393 days | 1% |
| Evelina Johansson | 8/10 | 4393 days | 1% |
| Sofia Anderson | 10/10 | 4393 days | 1% |
| Moni Sangoi | 8/10 | 4422 days | 1% |
| Philip Gibbons | 5/10 | 4422 days | 1% |
| Jonathan Vondette | 4/10 | 4475 days | 1% |
| Franz Schueler | 10/10 | 4476 days | 1% |
| Esther Goh | 8/10 | 4698 days | 1% |
| Monika Kneidl | 5/10 | 4734 days | 1% |
| Jessica Tilly | 6/10 | 4734 days | 1% |
| Simon Rawlinson | 4/10 | 4740 days | 1% |
| Hans Bet | 5/10 | 4740 days | 1% |
| Jill Boruff | 7/10 | 4753 days | 1% |
| Indra t Jolle | 4/10 | 4763 days | 1% |
| Laura Diepeveen | 6/10 | 4764 days | 1% |
| Stefes Wencke | 10/10 | 4772 days | 1% |
| Sue Robertson | 4/10 | 4772 days | 1% |
| Simon Fry | 6/10 | 4773 days | 1% |
| Martin & Christian | 9/10 | 4774 days | 1% |
| Horst Langstein | 9/10 | 4781 days | 1% |
| hendrik king | 10/10 | 4819 days | 1% |
| Ray Coombe | 10/10 | 4862 days | 1% |
| Matthias | 8/10 | 4865 days | 1% |
| Laura McCusker | 9/10 | 4866 days | 1% |
| Melissa | 6/10 | 5033 days | 1% |
| Kimberly St Louis | 10/10 | 5064 days | 1% |
| Marcus | 6/10 | 5084 days | 1% |
| Prideaux | 6/10 | 5104 days | 1% |
| Chris Forrest | 7/10 | 5104 days | 1% |
| Hanggi | 9/10 | 5105 days | 1% |
| Julie | 9/10 | 5107 days | 1% |
| Peter Cade | 9/10 | 5108 days | 1% |
| Sophia Kelly | 8/10 | 5109 days | 1% |
| Claire Colquhoun | 7/10 | 5112 days | 1% |
| Irene and Werner Keil | 8/10 | 5114 days | 1% |
| alcatrazz | 1/10 | 5114 days | 0% |
| Tara Koenig | 8/10 | 5116 days | 1% |
| Fabrizio Consolini | 9/10 | 5116 days | 1% |
| Jessica Vogels | 9/10 | 5123 days | 1% |
| Geert Van Tittelboom | 5/10 | 5129 days | 1% |
| Alice | 2/10 | 5129 days | 0% |
| Derek McLoughlin | 5/10 | 5132 days | 1% |
| Bob Warne | 3/10 | 5136 days | 1% |
| Gerd Pagel | 10/10 | 5138 days | 1% |
| Laura Hayes | 10/10 | 5140 days | 1% |
| Doris Schollenberger | 10/10 | 5143 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5144 days | 1% |
| Sandra Schneifer | 5/10 | 5144 days | 1% |
| Kristie | 7/10 | 5176 days | 1% |
| Zac Morris | 4/10 | 5306 days | 1% |
| nelliekaye | 5/10 | 5306 days | 1% |
| deepujames | 5/10 | 5429 days | 1% |
| BelindaT | 3/10 | 5437 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5478 days | 1% |
| Peter G | 7/10 | 5484 days | 1% |
| Jana Steve | 5/10 | 5484 days | 1% |
| Chris Bil | 6/10 | 5485 days | 1% |
| Tony Geens | 4/10 | 5491 days | 1% |
| Matthiis & Femke | 7/10 | 5497 days | 1% |
| Nicola | 3/10 | 5499 days | 1% |
| Rolf X | 4/10 | 5500 days | 1% |
| Jackie | 6/10 | 5509 days | 1% |
| kararina Kosten | 1/10 | 5512 days | 0% |
| Harmann Volker | 4/10 | 5512 days | 1% |
| Annie | 6/10 | 5512 days | 1% |
| Ian E | 7/10 | 5514 days | 1% |
| Nadine Schaee | 4/10 | 5515 days | 1% |
| Frances Hay | 9/10 | 5517 days | 1% |
| Jessica | 6/10 | 5523 days | 1% |
| marcoswi | 2/10 | 5524 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5531 days | 1% |
| Kane Chain | 2/10 | 5535 days | 0% |
| Heinrich Hax | 8/10 | 5538 days | 1% |
| Sally Hall | 6/10 | 5538 days | 1% |
| joannaw | 7/10 | 5565 days | 1% |
| Myriauy Rito | 6/10 | 5588 days | 1% |
| Wolfgang Dittrich | 10/10 | 5590 days | 1% |
| Eimear Doyle | 6/10 | 5592 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5604 days | 0% |
| andyge | 6/10 | 5610 days | 1% |
| Ruth Kinder | 3/10 | 5610 days | 1% |
| eowyn2k | 7/10 | 5610 days | 1% |
| monniere | 6/10 | 5734 days | 1% |
| jessica | 5/10 | 5745 days | 1% |
| JonK | 4/10 | 5812 days | 1% |
| MarcoJ | 4/10 | 5844 days | 1% |
| RobC1 | 9/10 | 5859 days | 1% |
| JoT | 10/10 | 5859 days | 1% |
| RichardB1 | 9/10 | 5860 days | 1% |
| AstridVG | 6/10 | 5865 days | 1% |
| Max | 1/10 | 5866 days | 0% |
| Doll | 9/10 | 5871 days | 1% |
| GaryW | 3/10 | 6225 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.65% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 82 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 79 | -1.59% |
| 80 | -1.61% |
| 81 | -1.63% |
| 82 | -1.65% |
| 83 | -1.67% |
| 84 | -1.69% |
| 85 | -1.71% |
| … | … |
Balancing Adjustment
11.02% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.