Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Queenstown.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Queenstown
Valid Reviews
232 Valid Reviews
The Hampshire Holiday Park Queenstown experience has a total of 237 reviews. There are 232 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
12% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 36 |
|
16% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
64.14% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown valid reviews is 64.14% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Hampshire Holiday Park Queenstown face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
69.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dom | 7/10 | 46 days | 96% |
| Ruth | 10/10 | 230 days | 100% |
| A and A | 2/10 | 381 days | 43% |
| Anaïs | 8/10 | 442 days | 90% |
| Maddison | 10/10 | 595 days | 82% |
| Ida Kjærsgaard | 3/10 | 777 days | 37% |
| Maren | 7/10 | 777 days | 63% |
| Marie Perret | 7/10 | 808 days | 60% |
| Johanna Kuehl | 3/10 | 838 days | 34% |
| Varneia | 1/10 | 961 days | 20% |
| Taylor Russell | 7/10 | 961 days | 46% |
| ElizabethE | 9/10 | 1081 days | 37% |
| Tatiana | 1/10 | 1112 days | 14% |
| Amel | 8/10 | 1112 days | 34% |
| Nicole | 6/10 | 1142 days | 28% |
| Lucy | 9/10 | 1234 days | 25% |
| Kim Sweeney | 1/10 | 1234 days | 10% |
| Anara | 1/10 | 1234 days | 10% |
| Lis | 1/10 | 1446 days | 6% |
| Nicole | 6/10 | 1538 days | 9% |
| Barb Winter | 8/10 | 1630 days | 7% |
| Ra | 9/10 | 1811 days | 5% |
| Cam | 6/10 | 1933 days | 4% |
| Ric van Weede | 7/10 | 1933 days | 5% |
| Ying | 7/10 | 1933 days | 5% |
| Fiona | 7/10 | 1995 days | 4% |
| Michalo | 10/10 | 2025 days | 5% |
| James | 2/10 | 2117 days | 2% |
| Kerry | 5/10 | 2117 days | 3% |
| E.R | 2/10 | 2117 days | 2% |
| Sue Hempstead | 3/10 | 2146 days | 2% |
| Daniel | 7/10 | 2146 days | 4% |
| Clauds | 3/10 | 2146 days | 2% |
| Ash | 2/10 | 2177 days | 2% |
| Tanja & Sven | 9/10 | 2177 days | 4% |
| Sandy | 2/10 | 2177 days | 2% |
| Ernst | 6/10 | 2208 days | 4% |
| Fran | 9/10 | 2208 days | 4% |
| Libby | 7/10 | 2269 days | 4% |
| Andrew Hammond | 9/10 | 2299 days | 4% |
| Matilda | 9/10 | 2361 days | 4% |
| Kieron | 10/10 | 2391 days | 4% |
| Lesley | 10/10 | 2422 days | 4% |
| Suthep | 5/10 | 2452 days | 3% |
| Kelly Linn | 6/10 | 2452 days | 3% |
| Marker63 | 3/10 | 2452 days | 2% |
| Nicolas | 2/10 | 2483 days | 2% |
| Dutchie | 4/10 | 2511 days | 2% |
| Tash & Laura | 7/10 | 2511 days | 4% |
| Nicki Chow | 6/10 | 2511 days | 3% |
| Maxime | 7/10 | 2542 days | 3% |
| Samantha H. | 8/10 | 2573 days | 4% |
| Juraj | 6/10 | 2573 days | 3% |
| Demi Thompson | 10/10 | 2603 days | 4% |
| Cindy | 7/10 | 2603 days | 3% |
| Kelsie | 7/10 | 2603 days | 3% |
| Nifty | 7/10 | 2603 days | 3% |
| Adva Cohen | 2/10 | 2634 days | 2% |
| Jolanda | 9/10 | 2634 days | 3% |
| Mike Fricker | 8/10 | 2634 days | 3% |
| The Flip Flop Family | 7/10 | 2664 days | 3% |
| Ruth Taaffee | 9/10 | 2697 days | 3% |
| Louis | 10/10 | 2726 days | 3% |
| Sue | 8/10 | 2726 days | 3% |
| Raylene Harvey | 6/10 | 2787 days | 3% |
| Bex & Jake | 8/10 | 2787 days | 3% |
| WeiQiang Ng | 10/10 | 2787 days | 3% |
| Charlesbrooksphotographer | 8/10 | 2787 days | 3% |
| Raymor | 10/10 | 2817 days | 3% |
| Nat | 6/10 | 2848 days | 3% |
| Will | 5/10 | 2848 days | 2% |
| Michael Bichlmeier | 4/10 | 2849 days | 2% |
| Edward Cromwell | 6/10 | 2870 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2904 days | 3% |
| Vander Plancke Julien | 7/10 | 2960 days | 3% |
| Edward | 1/10 | 2977 days | 1% |
| Samantha Brewin | 8/10 | 2979 days | 3% |
| Trista Gaffney | 6/10 | 2991 days | 2% |
| Gary Prescot | 1/10 | 3001 days | 1% |
| Jozef Pinkerton | 6/10 | 3019 days | 2% |
| Sue Rogers | 10/10 | 3028 days | 3% |
| Katherine Sanchez | 8/10 | 3118 days | 2% |
| Chris Nugent | 2/10 | 3143 days | 1% |
| Pixie Taylor | 9/10 | 3148 days | 2% |
| Roger | 5/10 | 3168 days | 2% |
| Nick Lawson | 9/10 | 3172 days | 2% |
| Madelyn Fagerman | 10/10 | 3176 days | 2% |
| Kassandra Yarmoluk | 8/10 | 3186 days | 2% |
| Jason Perks | 7/10 | 3219 days | 2% |
| Arslan Ahmad | 8/10 | 3223 days | 2% |
| Rosanna Leeming | 8/10 | 3228 days | 2% |
| Lindy Woodage | 2/10 | 3251 days | 1% |
| Victoria Strong | 9/10 | 3270 days | 2% |
| Liang Yu | 1/10 | 3312 days | 1% |
| Mike Guest | 7/10 | 3352 days | 2% |
| Melanie Giroux | 9/10 | 3377 days | 2% |
| Aidan Byrne | 9/10 | 3381 days | 2% |
| Kim Donze | 8/10 | 3406 days | 2% |
| Luke Young | 10/10 | 3415 days | 2% |
| Will Hughes | 8/10 | 3420 days | 2% |
| Cullen Wiginton | 10/10 | 3498 days | 2% |
| Teresa Ash | 1/10 | 3572 days | 1% |
| Mallory Lopez | 7/10 | 3581 days | 1% |
| Flo Egger | 10/10 | 3589 days | 2% |
| Chris Kay | 4/10 | 3595 days | 1% |
| Perrine Pilate | 5/10 | 3596 days | 1% |
| B McNally | 8/10 | 3640 days | 1% |
| David O'Loughlin | 8/10 | 3707 days | 1% |
| Kirsty Longland | 8/10 | 3757 days | 1% |
| Darwin Dean | 8/10 | 3885 days | 1% |
| Erica b | 8/10 | 3912 days | 1% |
| Allyson Taylor | 3/10 | 3937 days | 0% |
| Dunja Knaup | 1/10 | 4004 days | 0% |
| Jack Clise | 5/10 | 4040 days | 1% |
| Kane F | 6/10 | 4124 days | 0% |
| Richard | 4/10 | 4187 days | 0% |
| Andrew Kermode | 7/10 | 4187 days | 0% |
| Michelle K | 4/10 | 4248 days | 0% |
| Mike Fricker | 8/10 | 4278 days | 0% |
| Charlotte Casey | 9/10 | 4305 days | 0% |
| Sandra Frischmann | 9/10 | 4306 days | 0% |
| Tobias Gehring | 7/10 | 4328 days | 0% |
| Felix Brettner | 8/10 | 4328 days | 0% |
| Eugen Lehner | 8/10 | 4328 days | 0% |
| Max Stein | 7/10 | 4328 days | 0% |
| Anne and Steve Bartlett | 5/10 | 4360 days | 0% |
| Andreas Zapke | 7/10 | 4365 days | 0% |
| Simone Pickert | 7/10 | 4366 days | 0% |
| Nora Zeitz | 9/10 | 4367 days | 0% |
| Andrew Cattanach | 8/10 | 4368 days | 0% |
| Petra Niemann | 1/10 | 4368 days | 0% |
| Henrik Joshua | 7/10 | 4429 days | 1% |
| PipandJon | 8/10 | 4429 days | 1% |
| Kerri | 8/10 | 4490 days | 1% |
| kimbeveridge | 8/10 | 4643 days | 1% |
| Grantygrant | 7/10 | 4643 days | 1% |
| Pete Wilson | 3/10 | 4660 days | 1% |
| Wayne Kerr | 5/10 | 4661 days | 1% |
| Jennifer Bramstad | 10/10 | 4673 days | 1% |
| Josefine Hedlund | 10/10 | 4673 days | 1% |
| Evelina Johansson | 8/10 | 4673 days | 1% |
| Sofia Anderson | 10/10 | 4673 days | 1% |
| Moni Sangoi | 8/10 | 4702 days | 1% |
| Philip Gibbons | 5/10 | 4702 days | 1% |
| Jonathan Vondette | 4/10 | 4755 days | 1% |
| Franz Schueler | 10/10 | 4756 days | 1% |
| Esther Goh | 8/10 | 4978 days | 1% |
| Monika Kneidl | 5/10 | 5014 days | 1% |
| Jessica Tilly | 6/10 | 5014 days | 1% |
| Simon Rawlinson | 4/10 | 5020 days | 1% |
| Hans Bet | 5/10 | 5020 days | 1% |
| Jill Boruff | 7/10 | 5033 days | 1% |
| Indra t Jolle | 4/10 | 5043 days | 1% |
| Laura Diepeveen | 6/10 | 5044 days | 1% |
| Stefes Wencke | 10/10 | 5052 days | 1% |
| Sue Robertson | 4/10 | 5052 days | 1% |
| Simon Fry | 6/10 | 5053 days | 1% |
| Martin & Christian | 9/10 | 5054 days | 1% |
| Horst Langstein | 9/10 | 5061 days | 1% |
| hendrik king | 10/10 | 5099 days | 1% |
| Ray Coombe | 10/10 | 5142 days | 1% |
| Matthias | 8/10 | 5145 days | 1% |
| Laura McCusker | 9/10 | 5146 days | 1% |
| Melissa | 6/10 | 5313 days | 1% |
| Kimberly St Louis | 10/10 | 5344 days | 1% |
| Marcus | 6/10 | 5364 days | 1% |
| Prideaux | 6/10 | 5384 days | 1% |
| Chris Forrest | 7/10 | 5384 days | 1% |
| Hanggi | 9/10 | 5385 days | 1% |
| Julie | 9/10 | 5387 days | 1% |
| Peter Cade | 9/10 | 5388 days | 1% |
| Sophia Kelly | 8/10 | 5389 days | 1% |
| Claire Colquhoun | 7/10 | 5392 days | 1% |
| Irene and Werner Keil | 8/10 | 5394 days | 1% |
| alcatrazz | 1/10 | 5394 days | 0% |
| Tara Koenig | 8/10 | 5396 days | 1% |
| Fabrizio Consolini | 9/10 | 5396 days | 1% |
| Jessica Vogels | 9/10 | 5403 days | 1% |
| Geert Van Tittelboom | 5/10 | 5409 days | 1% |
| Alice | 2/10 | 5409 days | 0% |
| Derek McLoughlin | 5/10 | 5412 days | 1% |
| Bob Warne | 3/10 | 5416 days | 1% |
| Gerd Pagel | 10/10 | 5418 days | 1% |
| Laura Hayes | 10/10 | 5420 days | 1% |
| Doris Schollenberger | 10/10 | 5423 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5424 days | 1% |
| Sandra Schneifer | 5/10 | 5424 days | 1% |
| Kristie | 7/10 | 5456 days | 1% |
| Zac Morris | 4/10 | 5586 days | 1% |
| nelliekaye | 5/10 | 5586 days | 1% |
| deepujames | 5/10 | 5709 days | 1% |
| BelindaT | 3/10 | 5717 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5758 days | 1% |
| Peter G | 7/10 | 5764 days | 1% |
| Jana Steve | 5/10 | 5764 days | 1% |
| Chris Bil | 6/10 | 5765 days | 1% |
| Tony Geens | 4/10 | 5771 days | 1% |
| Matthiis & Femke | 7/10 | 5777 days | 1% |
| Nicola | 3/10 | 5779 days | 1% |
| Rolf X | 4/10 | 5780 days | 1% |
| Jackie | 6/10 | 5789 days | 1% |
| kararina Kosten | 1/10 | 5792 days | 0% |
| Harmann Volker | 4/10 | 5792 days | 1% |
| Annie | 6/10 | 5792 days | 1% |
| Ian E | 7/10 | 5794 days | 1% |
| Nadine Schaee | 4/10 | 5795 days | 1% |
| Frances Hay | 9/10 | 5797 days | 1% |
| Jessica | 6/10 | 5803 days | 1% |
| marcoswi | 2/10 | 5804 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5811 days | 1% |
| Kane Chain | 2/10 | 5815 days | 0% |
| Heinrich Hax | 8/10 | 5818 days | 1% |
| Sally Hall | 6/10 | 5818 days | 1% |
| joannaw | 7/10 | 5845 days | 1% |
| Myriauy Rito | 6/10 | 5868 days | 1% |
| Wolfgang Dittrich | 10/10 | 5870 days | 1% |
| Eimear Doyle | 6/10 | 5872 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5884 days | 0% |
| andyge | 6/10 | 5890 days | 1% |
| Ruth Kinder | 3/10 | 5890 days | 1% |
| eowyn2k | 7/10 | 5890 days | 1% |
| monniere | 6/10 | 6014 days | 1% |
| jessica | 5/10 | 6025 days | 1% |
| JonK | 4/10 | 6092 days | 1% |
| MarcoJ | 4/10 | 6124 days | 1% |
| RobC1 | 9/10 | 6139 days | 1% |
| JoT | 10/10 | 6139 days | 1% |
| RichardB1 | 9/10 | 6140 days | 1% |
| AstridVG | 6/10 | 6145 days | 1% |
| Max | 1/10 | 6146 days | 0% |
| Doll | 9/10 | 6151 days | 1% |
| GaryW | 3/10 | 6505 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Queenstown experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Queenstown experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Queenstown experience has been adjusted for 24 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| … | … |
Balancing Adjustment
7.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.