Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queenstown Hampshire Holiday Park
Valid Reviews
230 Valid Reviews
The Queenstown Hampshire Holiday Park experience has a total of 235 reviews. There are 230 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 230 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
11% |
| 9/10 | 31 |
|
13% |
| 8/10 | 35 |
|
15% |
| 7/10 | 35 |
|
15% |
| 6/10 | 29 |
|
13% |
| 5/10 | 18 |
|
8% |
| 4/10 | 16 |
|
7% |
| 3/10 | 13 |
|
6% |
| 2/10 | 13 |
|
6% |
| 1/10 | 14 |
|
6% |
63.96% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park valid reviews is 63.96% and is based on 230 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
96 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 230 valid reviews, the experience has 96 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 96 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
11% |
| 9/10 | 17 |
|
18% |
| 8/10 | 8 |
|
8% |
| 7/10 | 12 |
|
13% |
| 6/10 | 16 |
|
17% |
| 5/10 | 9 |
|
9% |
| 4/10 | 10 |
|
10% |
| 3/10 | 6 |
|
6% |
| 2/10 | 4 |
|
4% |
| 1/10 | 3 |
|
3% |
64.69% Average
The raw data average (mean) for all the Queenstown Hampshire Holiday Park face-to-face reviews is 64.69% and is based on 96 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
65.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| A and A | 2/10 | 106 days | 47% |
| Anaïs | 8/10 | 167 days | 100% |
| Maddison | 10/10 | 320 days | 98% |
| Ida Kjærsgaard | 3/10 | 502 days | 48% |
| Maren | 7/10 | 502 days | 83% |
| Marie Perret | 7/10 | 533 days | 81% |
| Johanna Kuehl | 3/10 | 563 days | 46% |
| Varneia | 1/10 | 686 days | 31% |
| Taylor Russell | 7/10 | 686 days | 71% |
| ElizabethE | 9/10 | 806 days | 65% |
| Tatiana | 1/10 | 837 days | 25% |
| Amel | 8/10 | 837 days | 61% |
| Nicole | 6/10 | 867 days | 51% |
| Lucy | 9/10 | 959 days | 49% |
| Kim Sweeney | 1/10 | 959 days | 20% |
| Anara | 1/10 | 959 days | 20% |
| Lis | 1/10 | 1171 days | 12% |
| Nicole | 6/10 | 1263 days | 21% |
| Barb Winter | 8/10 | 1355 days | 18% |
| Ra | 9/10 | 1536 days | 10% |
| Cam | 6/10 | 1658 days | 6% |
| Ric van Weede | 7/10 | 1658 days | 6% |
| Ying | 7/10 | 1658 days | 6% |
| Fiona | 7/10 | 1720 days | 5% |
| Michalo | 10/10 | 1750 days | 5% |
| James | 2/10 | 1842 days | 2% |
| Kerry | 5/10 | 1842 days | 4% |
| E.R | 2/10 | 1842 days | 2% |
| Sue Hempstead | 3/10 | 1871 days | 3% |
| Daniel | 7/10 | 1871 days | 5% |
| Clauds | 3/10 | 1871 days | 3% |
| Ash | 2/10 | 1902 days | 2% |
| Tanja & Sven | 9/10 | 1902 days | 5% |
| Sandy | 2/10 | 1902 days | 2% |
| Ernst | 6/10 | 1933 days | 4% |
| Fran | 9/10 | 1933 days | 5% |
| Libby | 7/10 | 1994 days | 4% |
| Andrew Hammond | 9/10 | 2024 days | 5% |
| Matilda | 9/10 | 2086 days | 5% |
| Kieron | 10/10 | 2116 days | 5% |
| Lesley | 10/10 | 2147 days | 5% |
| Suthep | 5/10 | 2177 days | 3% |
| Kelly Linn | 6/10 | 2177 days | 4% |
| Marker63 | 3/10 | 2177 days | 2% |
| Nicolas | 2/10 | 2208 days | 2% |
| Dutchie | 4/10 | 2236 days | 3% |
| Tash & Laura | 7/10 | 2236 days | 4% |
| Nicki Chow | 6/10 | 2236 days | 4% |
| Maxime | 7/10 | 2267 days | 4% |
| Samantha H. | 8/10 | 2298 days | 4% |
| Juraj | 6/10 | 2298 days | 4% |
| Demi Thompson | 10/10 | 2328 days | 4% |
| Cindy | 7/10 | 2328 days | 4% |
| Kelsie | 7/10 | 2328 days | 4% |
| Nifty | 7/10 | 2328 days | 4% |
| Adva Cohen | 2/10 | 2359 days | 2% |
| Jolanda | 9/10 | 2359 days | 4% |
| Mike Fricker | 8/10 | 2359 days | 4% |
| The Flip Flop Family | 7/10 | 2389 days | 4% |
| Ruth Taaffee | 9/10 | 2422 days | 4% |
| Louis | 10/10 | 2451 days | 4% |
| Sue | 8/10 | 2451 days | 4% |
| Raylene Harvey | 6/10 | 2512 days | 3% |
| Bex & Jake | 8/10 | 2512 days | 4% |
| WeiQiang Ng | 10/10 | 2512 days | 4% |
| Charlesbrooksphotographer | 8/10 | 2512 days | 4% |
| Raymor | 10/10 | 2542 days | 4% |
| Nat | 6/10 | 2573 days | 3% |
| Will | 5/10 | 2573 days | 3% |
| Michael Bichlmeier | 4/10 | 2574 days | 2% |
| Edward Cromwell | 6/10 | 2595 days | 3% |
| Rasmus Lundgaard Nielsen | 7/10 | 2629 days | 3% |
| Vander Plancke Julien | 7/10 | 2685 days | 3% |
| Edward | 1/10 | 2702 days | 1% |
| Samantha Brewin | 8/10 | 2704 days | 3% |
| Trista Gaffney | 6/10 | 2716 days | 3% |
| Gary Prescot | 1/10 | 2726 days | 1% |
| Jozef Pinkerton | 6/10 | 2744 days | 3% |
| Sue Rogers | 10/10 | 2753 days | 3% |
| Katherine Sanchez | 8/10 | 2843 days | 3% |
| Chris Nugent | 2/10 | 2868 days | 1% |
| Pixie Taylor | 9/10 | 2873 days | 3% |
| Roger | 5/10 | 2893 days | 2% |
| Nick Lawson | 9/10 | 2897 days | 3% |
| Madelyn Fagerman | 10/10 | 2901 days | 3% |
| Kassandra Yarmoluk | 8/10 | 2911 days | 3% |
| Jason Perks | 7/10 | 2944 days | 3% |
| Arslan Ahmad | 8/10 | 2948 days | 3% |
| Rosanna Leeming | 8/10 | 2953 days | 3% |
| Lindy Woodage | 2/10 | 2976 days | 1% |
| Victoria Strong | 9/10 | 2995 days | 3% |
| Liang Yu | 1/10 | 3037 days | 1% |
| Mike Guest | 7/10 | 3077 days | 2% |
| Melanie Giroux | 9/10 | 3102 days | 3% |
| Aidan Byrne | 9/10 | 3106 days | 3% |
| Kim Donze | 8/10 | 3131 days | 2% |
| Luke Young | 10/10 | 3140 days | 2% |
| Will Hughes | 8/10 | 3145 days | 2% |
| Cullen Wiginton | 10/10 | 3223 days | 2% |
| Teresa Ash | 1/10 | 3297 days | 1% |
| Mallory Lopez | 7/10 | 3306 days | 2% |
| Flo Egger | 10/10 | 3314 days | 2% |
| Chris Kay | 4/10 | 3320 days | 1% |
| Perrine Pilate | 5/10 | 3321 days | 2% |
| B McNally | 8/10 | 3365 days | 2% |
| David O'Loughlin | 8/10 | 3432 days | 2% |
| Kirsty Longland | 8/10 | 3482 days | 2% |
| Darwin Dean | 8/10 | 3610 days | 2% |
| Erica b | 8/10 | 3637 days | 1% |
| Allyson Taylor | 3/10 | 3662 days | 1% |
| Dunja Knaup | 1/10 | 3729 days | 1% |
| Jack Clise | 5/10 | 3765 days | 1% |
| Kane F | 6/10 | 3849 days | 1% |
| Richard | 4/10 | 3912 days | 1% |
| Andrew Kermode | 7/10 | 3912 days | 1% |
| Michelle K | 4/10 | 3973 days | 1% |
| Mike Fricker | 8/10 | 4003 days | 1% |
| Charlotte Casey | 9/10 | 4030 days | 1% |
| Sandra Frischmann | 9/10 | 4031 days | 1% |
| Tobias Gehring | 7/10 | 4053 days | 1% |
| Felix Brettner | 8/10 | 4053 days | 1% |
| Eugen Lehner | 8/10 | 4053 days | 1% |
| Max Stein | 7/10 | 4053 days | 1% |
| Anne and Steve Bartlett | 5/10 | 4085 days | 0% |
| Andreas Zapke | 7/10 | 4090 days | 1% |
| Simone Pickert | 7/10 | 4091 days | 1% |
| Nora Zeitz | 9/10 | 4092 days | 1% |
| Andrew Cattanach | 8/10 | 4093 days | 1% |
| Petra Niemann | 1/10 | 4093 days | 0% |
| Henrik Joshua | 7/10 | 4154 days | 0% |
| PipandJon | 8/10 | 4154 days | 0% |
| Kerri | 8/10 | 4215 days | 0% |
| kimbeveridge | 8/10 | 4368 days | 0% |
| Grantygrant | 7/10 | 4368 days | 0% |
| Pete Wilson | 3/10 | 4385 days | 1% |
| Wayne Kerr | 5/10 | 4386 days | 1% |
| Jennifer Bramstad | 10/10 | 4398 days | 1% |
| Josefine Hedlund | 10/10 | 4398 days | 1% |
| Evelina Johansson | 8/10 | 4398 days | 1% |
| Sofia Anderson | 10/10 | 4398 days | 1% |
| Moni Sangoi | 8/10 | 4427 days | 1% |
| Philip Gibbons | 5/10 | 4427 days | 1% |
| Jonathan Vondette | 4/10 | 4480 days | 1% |
| Franz Schueler | 10/10 | 4481 days | 1% |
| Esther Goh | 8/10 | 4703 days | 1% |
| Monika Kneidl | 5/10 | 4739 days | 1% |
| Jessica Tilly | 6/10 | 4739 days | 1% |
| Simon Rawlinson | 4/10 | 4745 days | 1% |
| Hans Bet | 5/10 | 4745 days | 1% |
| Jill Boruff | 7/10 | 4758 days | 1% |
| Indra t Jolle | 4/10 | 4768 days | 1% |
| Laura Diepeveen | 6/10 | 4769 days | 1% |
| Stefes Wencke | 10/10 | 4777 days | 1% |
| Sue Robertson | 4/10 | 4777 days | 1% |
| Simon Fry | 6/10 | 4778 days | 1% |
| Martin & Christian | 9/10 | 4779 days | 1% |
| Horst Langstein | 9/10 | 4786 days | 1% |
| hendrik king | 10/10 | 4824 days | 1% |
| Ray Coombe | 10/10 | 4867 days | 1% |
| Matthias | 8/10 | 4870 days | 1% |
| Laura McCusker | 9/10 | 4871 days | 1% |
| Melissa | 6/10 | 5038 days | 1% |
| Kimberly St Louis | 10/10 | 5069 days | 1% |
| Marcus | 6/10 | 5089 days | 1% |
| Prideaux | 6/10 | 5109 days | 1% |
| Chris Forrest | 7/10 | 5109 days | 1% |
| Hanggi | 9/10 | 5110 days | 1% |
| Julie | 9/10 | 5112 days | 1% |
| Peter Cade | 9/10 | 5113 days | 1% |
| Sophia Kelly | 8/10 | 5114 days | 1% |
| Claire Colquhoun | 7/10 | 5117 days | 1% |
| Irene and Werner Keil | 8/10 | 5119 days | 1% |
| alcatrazz | 1/10 | 5119 days | 0% |
| Tara Koenig | 8/10 | 5121 days | 1% |
| Fabrizio Consolini | 9/10 | 5121 days | 1% |
| Jessica Vogels | 9/10 | 5128 days | 1% |
| Geert Van Tittelboom | 5/10 | 5134 days | 1% |
| Alice | 2/10 | 5134 days | 0% |
| Derek McLoughlin | 5/10 | 5137 days | 1% |
| Bob Warne | 3/10 | 5141 days | 1% |
| Gerd Pagel | 10/10 | 5143 days | 1% |
| Laura Hayes | 10/10 | 5145 days | 1% |
| Doris Schollenberger | 10/10 | 5148 days | 1% |
| Daniel Bogdanowitsch | 9/10 | 5149 days | 1% |
| Sandra Schneifer | 5/10 | 5149 days | 1% |
| Kristie | 7/10 | 5181 days | 1% |
| Zac Morris | 4/10 | 5311 days | 1% |
| nelliekaye | 5/10 | 5311 days | 1% |
| deepujames | 5/10 | 5434 days | 1% |
| BelindaT | 3/10 | 5442 days | 1% |
| Inbar Yizhar Barnea | 9/10 | 5483 days | 1% |
| Peter G | 7/10 | 5489 days | 1% |
| Jana Steve | 5/10 | 5489 days | 1% |
| Chris Bil | 6/10 | 5490 days | 1% |
| Tony Geens | 4/10 | 5496 days | 1% |
| Matthiis & Femke | 7/10 | 5502 days | 1% |
| Nicola | 3/10 | 5504 days | 1% |
| Rolf X | 4/10 | 5505 days | 1% |
| Jackie | 6/10 | 5514 days | 1% |
| kararina Kosten | 1/10 | 5517 days | 0% |
| Harmann Volker | 4/10 | 5517 days | 1% |
| Annie | 6/10 | 5517 days | 1% |
| Ian E | 7/10 | 5519 days | 1% |
| Nadine Schaee | 4/10 | 5520 days | 1% |
| Frances Hay | 9/10 | 5522 days | 1% |
| Jessica | 6/10 | 5528 days | 1% |
| marcoswi | 2/10 | 5529 days | 0% |
| Ross & Catherine Litherland | 3/10 | 5536 days | 1% |
| Kane Chain | 2/10 | 5540 days | 0% |
| Heinrich Hax | 8/10 | 5543 days | 1% |
| Sally Hall | 6/10 | 5543 days | 1% |
| joannaw | 7/10 | 5570 days | 1% |
| Myriauy Rito | 6/10 | 5593 days | 1% |
| Wolfgang Dittrich | 10/10 | 5595 days | 1% |
| Eimear Doyle | 6/10 | 5597 days | 1% |
| Andrea and Craig Swinson | 2/10 | 5609 days | 0% |
| andyge | 6/10 | 5615 days | 1% |
| Ruth Kinder | 3/10 | 5615 days | 1% |
| eowyn2k | 7/10 | 5615 days | 1% |
| monniere | 6/10 | 5739 days | 1% |
| jessica | 5/10 | 5750 days | 1% |
| JonK | 4/10 | 5817 days | 1% |
| MarcoJ | 4/10 | 5849 days | 1% |
| RobC1 | 9/10 | 5864 days | 1% |
| JoT | 10/10 | 5864 days | 1% |
| RichardB1 | 9/10 | 5865 days | 1% |
| AstridVG | 6/10 | 5870 days | 1% |
| Max | 1/10 | 5871 days | 0% |
| Doll | 9/10 | 5876 days | 1% |
| GaryW | 3/10 | 6230 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Queenstown Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.70% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Queenstown Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Queenstown Hampshire Holiday Park experience has been adjusted for 86 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 83 | -1.65% |
| 84 | -1.67% |
| 85 | -1.69% |
| 86 | -1.70% |
| 87 | -1.72% |
| 88 | -1.74% |
| 89 | -1.76% |
| … | … |
Balancing Adjustment
11.07% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.