Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Wanaka TOP 10 Holiday Park
Valid Reviews
250 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 263 reviews. There are 250 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 145 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.76% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.76% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.62%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thom S | 10/10 | 93 days | 100% |
| Carlin Struik | 6/10 | 307 days | 82% |
| Sue Stafford | 10/10 | 399 days | 91% |
| Paulo | 10/10 | 581 days | 81% |
| Les Horn | 10/10 | 612 days | 79% |
| Jack Kerouac | 6/10 | 734 days | 60% |
| Matt Olejniczak | 10/10 | 765 days | 67% |
| Steve | 10/10 | 765 days | 67% |
| Laura | 9/10 | 793 days | 64% |
| Roger Heckly | 10/10 | 824 days | 62% |
| Mil | 9/10 | 885 days | 55% |
| Rachel Wilcox | 7/10 | 946 days | 46% |
| Darrell | 10/10 | 1130 days | 33% |
| Michelle | 10/10 | 1585 days | 8% |
| Jim Henderson | 10/10 | 1646 days | 7% |
| David | 9/10 | 1768 days | 5% |
| Kelly | 9/10 | 1768 days | 5% |
| Luci | 1/10 | 1860 days | 2% |
| Colin Anderson | 10/10 | 1860 days | 5% |
| Ashleigh Lim | 7/10 | 1860 days | 5% |
| Robert Adler | 9/10 | 1860 days | 5% |
| Cam and Jem | 10/10 | 1860 days | 5% |
| Ju | 9/10 | 1889 days | 5% |
| Liz Wade | 9/10 | 1920 days | 5% |
| Leon | 9/10 | 1920 days | 5% |
| Will37 | 8/10 | 1920 days | 5% |
| Tanja Rombey | 10/10 | 1951 days | 5% |
| Elise Cook | 10/10 | 1981 days | 5% |
| Rob G | 10/10 | 1981 days | 5% |
| Slaven Clan | 10/10 | 2012 days | 5% |
| Shannon | 10/10 | 2012 days | 5% |
| Jenn | 10/10 | 2042 days | 4% |
| Andrew Hammond | 9/10 | 2042 days | 4% |
| Allegra | 10/10 | 2165 days | 4% |
| Blazey’s | 10/10 | 2254 days | 4% |
| Maretta | 10/10 | 2346 days | 4% |
| Marieke | 7/10 | 2346 days | 4% |
| Macker | 9/10 | 2346 days | 4% |
| Rob Mellor | 10/10 | 2377 days | 4% |
| helen reeve | 10/10 | 2377 days | 4% |
| Melinda Pyke | 10/10 | 2407 days | 4% |
| Scooper | 9/10 | 2407 days | 4% |
| Rebecca | 10/10 | 2469 days | 4% |
| Sue | 10/10 | 2469 days | 4% |
| J. Chiao | 10/10 | 2530 days | 4% |
| Alexandrah Swann | 9/10 | 2560 days | 3% |
| Candy | 9/10 | 2560 days | 3% |
| Manoch Poungraya | 10/10 | 2560 days | 3% |
| Wendy | 8/10 | 2560 days | 3% |
| S Becker | 9/10 | 2560 days | 3% |
| Matt | 9/10 | 2560 days | 3% |
| PATRICIA S PARKIN | 9/10 | 2591 days | 3% |
| Steve Pickard | 10/10 | 2591 days | 3% |
| Michael Bichlmeier | 3/10 | 2594 days | 2% |
| Nick Cartmell | 8/10 | 2624 days | 3% |
| Claire Hodges | 10/10 | 2629 days | 3% |
| Eversons | 8/10 | 2650 days | 3% |
| Edwin Bos | 10/10 | 2691 days | 3% |
| Joe Barnett | 10/10 | 2694 days | 3% |
| Keith Roberts | 10/10 | 2711 days | 3% |
| Samantha Brewin | 10/10 | 2722 days | 3% |
| Alyssa Tunley | 9/10 | 2725 days | 3% |
| Vanessa Stubbs | 9/10 | 2768 days | 3% |
| CARMERS | 10/10 | 2772 days | 3% |
| Anthony Brooker | 9/10 | 2782 days | 3% |
| Isabel See | 10/10 | 2805 days | 3% |
| Viola Cube | 5/10 | 2819 days | 2% |
| Jonas Heidger | 5/10 | 2840 days | 2% |
| Kirk Lyons | 10/10 | 2849 days | 3% |
| Malai Berg | 10/10 | 2857 days | 3% |
| Teo Hong Wei | 10/10 | 2871 days | 3% |
| Eileen | 10/10 | 2886 days | 3% |
| Brett King | 9/10 | 2895 days | 3% |
| Errol Iaich | 10/10 | 2897 days | 3% |
| Kimmo Kiiski | 10/10 | 2900 days | 3% |
| Janet Pentelow | 10/10 | 2917 days | 3% |
| Artemis | 10/10 | 2921 days | 3% |
| Cissy Wei | 10/10 | 2925 days | 3% |
| Laura Kudo | 10/10 | 2936 days | 3% |
| Michael Eugster | 10/10 | 2956 days | 3% |
| Fabio Flepp | 10/10 | 2962 days | 3% |
| Jesse Kruithoed | 9/10 | 2965 days | 3% |
| John Ginty | 10/10 | 2966 days | 3% |
| Rosanna Leeming | 10/10 | 2971 days | 3% |
| Colin Roberts | 8/10 | 2975 days | 3% |
| Stephanie Hesketh | 10/10 | 2984 days | 3% |
| Suzanne Richmond | 9/10 | 3015 days | 3% |
| Leonie Westerhot | 6/10 | 3032 days | 2% |
| Greg MacFire | 10/10 | 3052 days | 3% |
| David Townsend | 10/10 | 3063 days | 2% |
| Andrew Altman | 10/10 | 3077 days | 2% |
| Sheryl Hicks | 9/10 | 3082 days | 2% |
| Renee Hahnel | 10/10 | 3086 days | 2% |
| James Campbell | 10/10 | 3091 days | 2% |
| Mike Guest | 10/10 | 3095 days | 2% |
| Chris | 7/10 | 3107 days | 2% |
| Derek Drost | 8/10 | 3111 days | 2% |
| Will Hughes | 10/10 | 3165 days | 2% |
| Mikael Torres | 10/10 | 3169 days | 2% |
| Shay | 10/10 | 3199 days | 2% |
| Belinda Clarke | 10/10 | 3234 days | 2% |
| Ian anderton | 10/10 | 3236 days | 2% |
| Kate | 9/10 | 3246 days | 2% |
| María del Carmen Escandell | 10/10 | 3253 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3270 days | 2% |
| Max | 10/10 | 3299 days | 2% |
| Nina Grimaldi | 10/10 | 3381 days | 2% |
| David From Switzerland | 10/10 | 3399 days | 2% |
| Valerie Wee | 7/10 | 3416 days | 2% |
| Julie | 10/10 | 3442 days | 2% |
| Paul Frost | 9/10 | 3453 days | 2% |
| Melissa Darlington | 10/10 | 3455 days | 2% |
| Peter Schultz | 10/10 | 3493 days | 2% |
| Tom Reber | 10/10 | 3521 days | 2% |
| Andreas Knipper | 10/10 | 3527 days | 2% |
| Rawiri johnston | 9/10 | 3595 days | 1% |
| melissa heng | 9/10 | 3656 days | 1% |
| Oliver Pester | 10/10 | 3670 days | 1% |
| Heather Kingston | 10/10 | 3687 days | 1% |
| Mike Gornall | 10/10 | 3687 days | 1% |
| Vincent S. | 9/10 | 3715 days | 1% |
| Jess Rose | 10/10 | 3715 days | 1% |
| Constantin D | 10/10 | 3727 days | 1% |
| Sarah Good | 10/10 | 3730 days | 1% |
| Einar Glommes | 10/10 | 3736 days | 1% |
| Chris Coomber | 10/10 | 3738 days | 1% |
| Manuela | 10/10 | 3773 days | 1% |
| Jam Boggomann | 10/10 | 3773 days | 1% |
| Fanny DeBon | 10/10 | 3775 days | 1% |
| Lorcan Lennon | 8/10 | 3788 days | 1% |
| Hubert Schmid | 10/10 | 3831 days | 1% |
| Charlee Jayne | 10/10 | 3899 days | 1% |
| Fabian Rodriguez | 8/10 | 3960 days | 1% |
| Nikolas Gut | 10/10 | 4019 days | 0% |
| Jeroen Suijlang | 10/10 | 4025 days | 0% |
| Julie Robinson | 8/10 | 4067 days | 0% |
| David Spindler | 9/10 | 4080 days | 0% |
| Gilad Itzkovitz | 9/10 | 4100 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4103 days | 0% |
| Susser | 9/10 | 4104 days | 0% |
| corey young | 10/10 | 4111 days | 0% |
| Rohan Kulatunga | 10/10 | 4111 days | 0% |
| Mick Hanily | 10/10 | 4111 days | 0% |
| Wendy Wilson | 9/10 | 4111 days | 0% |
| Marc Greeve | 8/10 | 4119 days | 0% |
| Philipp Haass | 10/10 | 4120 days | 0% |
| Sally Mortensen | 8/10 | 4142 days | 0% |
| Nicholas Ng | 5/10 | 4142 days | 0% |
| Pokari | 8/10 | 4203 days | 0% |
| Sandy Goh | 9/10 | 4203 days | 0% |
| Nigel & Annie Dale | 9/10 | 4203 days | 0% |
| Team Kim&James | 10/10 | 4264 days | 0% |
| AileenandTrent | 10/10 | 4264 days | 0% |
| I & K Urquhart | 10/10 | 4264 days | 0% |
| Andrew Spooner | 10/10 | 4295 days | 0% |
| Elise Robson | 10/10 | 4325 days | 0% |
| Sven Woelk | 8/10 | 4381 days | 1% |
| Barbara Lee | 10/10 | 4386 days | 1% |
| patrick+ katerina | 10/10 | 4386 days | 1% |
| Raelene Vine | 8/10 | 4417 days | 1% |
| Veronica and Jordi | 9/10 | 4436 days | 1% |
| Michael Nolan | 10/10 | 4445 days | 1% |
| rvonroad | 10/10 | 4476 days | 1% |
| Nikki | 10/10 | 4476 days | 1% |
| Moni Sangoi | 9/10 | 4476 days | 1% |
| brian barran | 10/10 | 4476 days | 1% |
| Christian | 8/10 | 4489 days | 1% |
| Mike Edwards | 9/10 | 4492 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4492 days | 1% |
| Nigel Leighton | 10/10 | 4495 days | 1% |
| James Darren Tennant | 10/10 | 4519 days | 1% |
| David | 9/10 | 4537 days | 1% |
| Paul Kelly | 9/10 | 4598 days | 1% |
| MeganG | 8/10 | 4721 days | 1% |
| ellisking13 | 10/10 | 4751 days | 1% |
| Moni01 | 10/10 | 4751 days | 1% |
| Spanspek | 10/10 | 4751 days | 1% |
| Waldo Andersen | 9/10 | 4751 days | 1% |
| Simon Rawlinson | 9/10 | 4763 days | 1% |
| Norman UK | 8/10 | 4774 days | 1% |
| Hilbert vanEssen | 9/10 | 4779 days | 1% |
| Jaroslav Gajdos | 7/10 | 4785 days | 1% |
| Siegfried Richter | 8/10 | 4792 days | 1% |
| Domroes | 9/10 | 4803 days | 1% |
| Boule_de_gomme | 10/10 | 4811 days | 1% |
| Balonno | 10/10 | 4842 days | 1% |
| dierikx | 4/10 | 4842 days | 1% |
| polzeath | 9/10 | 4842 days | 1% |
| Dorthe | 10/10 | 4874 days | 1% |
| Laura McCusker | 9/10 | 4889 days | 1% |
| techno69 | 10/10 | 4964 days | 1% |
| edmondmenzies | 10/10 | 5026 days | 1% |
| Reed Bell | 9/10 | 5087 days | 1% |
| Rjay | 10/10 | 5087 days | 1% |
| Marc Edwards | 10/10 | 5106 days | 1% |
| Lisa Milton | 10/10 | 5110 days | 1% |
| G Tulloch | 10/10 | 5111 days | 1% |
| camicb | 10/10 | 5117 days | 1% |
| B_and_F_MN | 10/10 | 5117 days | 1% |
| Sinloft | 10/10 | 5117 days | 1% |
| Gordon Agent | 10/10 | 5125 days | 1% |
| Faith Whitcraft | 9/10 | 5125 days | 1% |
| John & Lorraine | 8/10 | 5127 days | 1% |
| Peter Cade | 10/10 | 5131 days | 1% |
| Frank & Ruth | 10/10 | 5132 days | 1% |
| Richard Dudfield | 9/10 | 5134 days | 1% |
| Malcolm McLean | 9/10 | 5138 days | 1% |
| Fabrizio Consolini | 9/10 | 5139 days | 1% |
| Ben Akin-Smith | 9/10 | 5142 days | 1% |
| Kai Eppink | 10/10 | 5146 days | 1% |
| LandJ | 7/10 | 5148 days | 1% |
| Lenny Appel | 9/10 | 5149 days | 1% |
| omlo | 10/10 | 5162 days | 1% |
| John Brand | 10/10 | 5162 days | 1% |
| Ruben and Jetske | 8/10 | 5166 days | 1% |
| Sue Haward | 9/10 | 5171 days | 1% |
| Camper | 10/10 | 5299 days | 1% |
| johannaEmil | 10/10 | 5299 days | 1% |
| blue114 | 10/10 | 5329 days | 1% |
| MVGoldenDawn | 9/10 | 5329 days | 1% |
| nelliekaye | 9/10 | 5329 days | 1% |
| Mary Van | 10/10 | 5329 days | 1% |
| jbchandler | 10/10 | 5452 days | 1% |
| Stuart Smith | 10/10 | 5452 days | 1% |
| Sue S | 9/10 | 5508 days | 1% |
| Paula Martinez | 10/10 | 5516 days | 1% |
| Chris el capitan | 10/10 | 5518 days | 1% |
| Glenn Williamson | 10/10 | 5534 days | 1% |
| David Valentine | 9/10 | 5535 days | 1% |
| Lauren Roney | 10/10 | 5541 days | 1% |
| Ann Grandchamp | 9/10 | 5555 days | 1% |
| Brit_Chick | 10/10 | 5572 days | 1% |
| stacyg | 10/10 | 5572 days | 1% |
| niekv | 10/10 | 5588 days | 1% |
| martint | 10/10 | 5596 days | 1% |
| Chris Bulman | 10/10 | 5614 days | 1% |
| Ruth Kinder | 10/10 | 5664 days | 1% |
| jank | 10/10 | 5694 days | 1% |
| alanvn | 9/10 | 5716 days | 1% |
| MiepS | 9/10 | 5835 days | 1% |
| BryonyS | 10/10 | 5837 days | 1% |
| RogerW | 10/10 | 5837 days | 1% |
| NatasjaV | 9/10 | 5865 days | 1% |
| JimmyK | 9/10 | 5865 days | 1% |
| Gillian | 9/10 | 5867 days | 1% |
| VincentD | 9/10 | 5881 days | 1% |
| Hetty | 9/10 | 5889 days | 1% |
| Cate | 9/10 | 5889 days | 1% |
| Peter | 8/10 | 5890 days | 1% |
| john west | 10/10 | 5915 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 81 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 78 | -1.44% |
| 79 | -1.45% |
| 80 | -1.47% |
| 81 | -1.49% |
| 82 | -1.51% |
| 83 | -1.53% |
| 84 | -1.55% |
| … | … |
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.