Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
249 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 261 reviews. There are 249 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 249 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 144 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.73% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.73% and is based on 249 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 249 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carlin Struik | 6/10 | 173 days | 88% |
| Sue Stafford | 10/10 | 265 days | 100% |
| Paulo | 10/10 | 447 days | 92% |
| Les Horn | 10/10 | 478 days | 91% |
| Jack Kerouac | 6/10 | 600 days | 71% |
| Matt Olejniczak | 10/10 | 631 days | 81% |
| Steve | 10/10 | 631 days | 81% |
| Laura | 9/10 | 659 days | 78% |
| Roger Heckly | 10/10 | 690 days | 76% |
| Mil | 9/10 | 751 days | 70% |
| Rachel Wilcox | 7/10 | 812 days | 60% |
| Darrell | 10/10 | 996 days | 46% |
| Michelle | 10/10 | 1451 days | 13% |
| Jim Henderson | 10/10 | 1512 days | 11% |
| David | 9/10 | 1634 days | 7% |
| Kelly | 9/10 | 1634 days | 7% |
| Luci | 1/10 | 1726 days | 2% |
| Colin Anderson | 10/10 | 1726 days | 6% |
| Ashleigh Lim | 7/10 | 1726 days | 5% |
| Robert Adler | 9/10 | 1726 days | 6% |
| Cam and Jem | 10/10 | 1726 days | 6% |
| Ju | 9/10 | 1755 days | 5% |
| Liz Wade | 9/10 | 1786 days | 5% |
| Leon | 9/10 | 1786 days | 5% |
| Will37 | 8/10 | 1786 days | 5% |
| Tanja Rombey | 10/10 | 1817 days | 5% |
| Elise Cook | 10/10 | 1847 days | 5% |
| Rob G | 10/10 | 1847 days | 5% |
| Slaven Clan | 10/10 | 1878 days | 5% |
| Shannon | 10/10 | 1878 days | 5% |
| Jenn | 10/10 | 1908 days | 5% |
| Andrew Hammond | 9/10 | 1908 days | 5% |
| Allegra | 10/10 | 2031 days | 5% |
| Blazey’s | 10/10 | 2120 days | 5% |
| Maretta | 10/10 | 2212 days | 4% |
| Marieke | 7/10 | 2212 days | 4% |
| Macker | 9/10 | 2212 days | 4% |
| Rob Mellor | 10/10 | 2243 days | 4% |
| helen reeve | 10/10 | 2243 days | 4% |
| Melinda Pyke | 10/10 | 2273 days | 4% |
| Scooper | 9/10 | 2273 days | 4% |
| Rebecca | 10/10 | 2335 days | 4% |
| Sue | 10/10 | 2335 days | 4% |
| J. Chiao | 10/10 | 2396 days | 4% |
| Alexandrah Swann | 9/10 | 2426 days | 4% |
| Candy | 9/10 | 2426 days | 4% |
| Manoch Poungraya | 10/10 | 2426 days | 4% |
| Wendy | 8/10 | 2426 days | 4% |
| S Becker | 9/10 | 2426 days | 4% |
| Matt | 9/10 | 2426 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2457 days | 4% |
| Steve Pickard | 10/10 | 2457 days | 4% |
| Michael Bichlmeier | 3/10 | 2460 days | 2% |
| Nick Cartmell | 8/10 | 2490 days | 3% |
| Claire Hodges | 10/10 | 2495 days | 4% |
| Eversons | 8/10 | 2516 days | 4% |
| Edwin Bos | 10/10 | 2557 days | 4% |
| Joe Barnett | 10/10 | 2560 days | 4% |
| Keith Roberts | 10/10 | 2577 days | 4% |
| Samantha Brewin | 10/10 | 2588 days | 4% |
| Alyssa Tunley | 9/10 | 2591 days | 4% |
| Vanessa Stubbs | 9/10 | 2634 days | 3% |
| CARMERS | 10/10 | 2638 days | 4% |
| Anthony Brooker | 9/10 | 2648 days | 3% |
| Isabel See | 10/10 | 2671 days | 3% |
| Viola Cube | 5/10 | 2685 days | 3% |
| Jonas Heidger | 5/10 | 2706 days | 3% |
| Kirk Lyons | 10/10 | 2715 days | 3% |
| Malai Berg | 10/10 | 2723 days | 3% |
| Teo Hong Wei | 10/10 | 2737 days | 3% |
| Eileen | 10/10 | 2752 days | 3% |
| Brett King | 9/10 | 2761 days | 3% |
| Errol Iaich | 10/10 | 2763 days | 3% |
| Kimmo Kiiski | 10/10 | 2766 days | 3% |
| Janet Pentelow | 10/10 | 2783 days | 3% |
| Artemis | 10/10 | 2787 days | 3% |
| Cissy Wei | 10/10 | 2791 days | 3% |
| Laura Kudo | 10/10 | 2802 days | 3% |
| Michael Eugster | 10/10 | 2822 days | 3% |
| Fabio Flepp | 10/10 | 2828 days | 3% |
| Jesse Kruithoed | 9/10 | 2831 days | 3% |
| John Ginty | 10/10 | 2832 days | 3% |
| Rosanna Leeming | 10/10 | 2837 days | 3% |
| Colin Roberts | 8/10 | 2841 days | 3% |
| Stephanie Hesketh | 10/10 | 2850 days | 3% |
| Suzanne Richmond | 9/10 | 2881 days | 3% |
| Leonie Westerhot | 6/10 | 2898 days | 2% |
| Greg MacFire | 10/10 | 2918 days | 3% |
| David Townsend | 10/10 | 2929 days | 3% |
| Andrew Altman | 10/10 | 2943 days | 3% |
| Sheryl Hicks | 9/10 | 2948 days | 3% |
| Renee Hahnel | 10/10 | 2952 days | 3% |
| James Campbell | 10/10 | 2957 days | 3% |
| Mike Guest | 10/10 | 2961 days | 3% |
| Chris | 7/10 | 2973 days | 3% |
| Derek Drost | 8/10 | 2977 days | 3% |
| Will Hughes | 10/10 | 3031 days | 3% |
| Mikael Torres | 10/10 | 3035 days | 3% |
| Shay | 10/10 | 3065 days | 3% |
| Belinda Clarke | 10/10 | 3100 days | 3% |
| Ian anderton | 10/10 | 3102 days | 3% |
| Kate | 9/10 | 3112 days | 3% |
| María del Carmen Escandell | 10/10 | 3119 days | 3% |
| Erin Polcyn Sailer | 8/10 | 3136 days | 2% |
| Max | 10/10 | 3165 days | 2% |
| Nina Grimaldi | 10/10 | 3247 days | 2% |
| David From Switzerland | 10/10 | 3265 days | 2% |
| Valerie Wee | 7/10 | 3282 days | 2% |
| Julie | 10/10 | 3308 days | 2% |
| Paul Frost | 9/10 | 3319 days | 2% |
| Melissa Darlington | 10/10 | 3321 days | 2% |
| Peter Schultz | 10/10 | 3359 days | 2% |
| Tom Reber | 10/10 | 3387 days | 2% |
| Andreas Knipper | 10/10 | 3393 days | 2% |
| Rawiri johnston | 9/10 | 3461 days | 2% |
| melissa heng | 9/10 | 3522 days | 2% |
| Oliver Pester | 10/10 | 3536 days | 2% |
| Heather Kingston | 10/10 | 3553 days | 2% |
| Mike Gornall | 10/10 | 3553 days | 2% |
| Vincent S. | 9/10 | 3581 days | 2% |
| Jess Rose | 10/10 | 3581 days | 2% |
| Constantin D | 10/10 | 3593 days | 2% |
| Sarah Good | 10/10 | 3596 days | 2% |
| Einar Glommes | 10/10 | 3602 days | 2% |
| Chris Coomber | 10/10 | 3604 days | 2% |
| Manuela | 10/10 | 3639 days | 1% |
| Jam Boggomann | 10/10 | 3639 days | 1% |
| Fanny DeBon | 10/10 | 3641 days | 1% |
| Lorcan Lennon | 8/10 | 3654 days | 1% |
| Hubert Schmid | 10/10 | 3697 days | 1% |
| Charlee Jayne | 10/10 | 3765 days | 1% |
| Fabian Rodriguez | 8/10 | 3826 days | 1% |
| Nikolas Gut | 10/10 | 3885 days | 1% |
| Jeroen Suijlang | 10/10 | 3891 days | 1% |
| Julie Robinson | 8/10 | 3933 days | 1% |
| David Spindler | 9/10 | 3946 days | 1% |
| Gilad Itzkovitz | 9/10 | 3966 days | 1% |
| Anne and Steve Bartlett | 9/10 | 3969 days | 1% |
| Susser | 9/10 | 3970 days | 1% |
| corey young | 10/10 | 3977 days | 1% |
| Rohan Kulatunga | 10/10 | 3977 days | 1% |
| Mick Hanily | 10/10 | 3977 days | 1% |
| Wendy Wilson | 9/10 | 3977 days | 1% |
| Marc Greeve | 8/10 | 3985 days | 1% |
| Philipp Haass | 10/10 | 3986 days | 1% |
| Sally Mortensen | 8/10 | 4008 days | 1% |
| Nicholas Ng | 5/10 | 4008 days | 1% |
| Pokari | 8/10 | 4069 days | 1% |
| Sandy Goh | 9/10 | 4069 days | 1% |
| Nigel & Annie Dale | 9/10 | 4069 days | 1% |
| Team Kim&James | 10/10 | 4130 days | 0% |
| AileenandTrent | 10/10 | 4130 days | 0% |
| I & K Urquhart | 10/10 | 4130 days | 0% |
| Andrew Spooner | 10/10 | 4161 days | 0% |
| Elise Robson | 10/10 | 4191 days | 0% |
| Sven Woelk | 8/10 | 4247 days | 0% |
| Barbara Lee | 10/10 | 4252 days | 0% |
| patrick+ katerina | 10/10 | 4252 days | 0% |
| Raelene Vine | 8/10 | 4283 days | 0% |
| Veronica and Jordi | 9/10 | 4302 days | 0% |
| Michael Nolan | 10/10 | 4311 days | 0% |
| rvonroad | 10/10 | 4342 days | 0% |
| Nikki | 10/10 | 4342 days | 0% |
| Moni Sangoi | 9/10 | 4342 days | 0% |
| brian barran | 10/10 | 4342 days | 0% |
| Christian | 8/10 | 4355 days | 0% |
| Mike Edwards | 9/10 | 4358 days | 0% |
| Margaret and Derek McNeil | 10/10 | 4358 days | 0% |
| Nigel Leighton | 10/10 | 4361 days | 0% |
| James Darren Tennant | 10/10 | 4385 days | 1% |
| David | 9/10 | 4403 days | 1% |
| Paul Kelly | 9/10 | 4464 days | 1% |
| MeganG | 8/10 | 4587 days | 1% |
| ellisking13 | 10/10 | 4617 days | 1% |
| Moni01 | 10/10 | 4617 days | 1% |
| Spanspek | 10/10 | 4617 days | 1% |
| Waldo Andersen | 9/10 | 4617 days | 1% |
| Simon Rawlinson | 9/10 | 4629 days | 1% |
| Norman UK | 8/10 | 4640 days | 1% |
| Hilbert vanEssen | 9/10 | 4645 days | 1% |
| Jaroslav Gajdos | 7/10 | 4651 days | 1% |
| Siegfried Richter | 8/10 | 4658 days | 1% |
| Domroes | 9/10 | 4669 days | 1% |
| Boule_de_gomme | 10/10 | 4677 days | 1% |
| Balonno | 10/10 | 4708 days | 1% |
| dierikx | 4/10 | 4708 days | 1% |
| polzeath | 9/10 | 4708 days | 1% |
| Dorthe | 10/10 | 4740 days | 1% |
| Laura McCusker | 9/10 | 4755 days | 1% |
| techno69 | 10/10 | 4830 days | 1% |
| edmondmenzies | 10/10 | 4892 days | 1% |
| Reed Bell | 9/10 | 4953 days | 1% |
| Rjay | 10/10 | 4953 days | 1% |
| Marc Edwards | 10/10 | 4972 days | 1% |
| Lisa Milton | 10/10 | 4976 days | 1% |
| G Tulloch | 10/10 | 4977 days | 1% |
| camicb | 10/10 | 4983 days | 1% |
| B_and_F_MN | 10/10 | 4983 days | 1% |
| Sinloft | 10/10 | 4983 days | 1% |
| Gordon Agent | 10/10 | 4991 days | 1% |
| Faith Whitcraft | 9/10 | 4991 days | 1% |
| John & Lorraine | 8/10 | 4993 days | 1% |
| Peter Cade | 10/10 | 4997 days | 1% |
| Frank & Ruth | 10/10 | 4998 days | 1% |
| Richard Dudfield | 9/10 | 5000 days | 1% |
| Malcolm McLean | 9/10 | 5004 days | 1% |
| Fabrizio Consolini | 9/10 | 5005 days | 1% |
| Ben Akin-Smith | 9/10 | 5008 days | 1% |
| Kai Eppink | 10/10 | 5012 days | 1% |
| LandJ | 7/10 | 5014 days | 1% |
| Lenny Appel | 9/10 | 5015 days | 1% |
| omlo | 10/10 | 5028 days | 1% |
| John Brand | 10/10 | 5028 days | 1% |
| Ruben and Jetske | 8/10 | 5032 days | 1% |
| Sue Haward | 9/10 | 5037 days | 1% |
| Camper | 10/10 | 5165 days | 1% |
| johannaEmil | 10/10 | 5165 days | 1% |
| blue114 | 10/10 | 5195 days | 1% |
| MVGoldenDawn | 9/10 | 5195 days | 1% |
| nelliekaye | 9/10 | 5195 days | 1% |
| Mary Van | 10/10 | 5195 days | 1% |
| jbchandler | 10/10 | 5318 days | 1% |
| Stuart Smith | 10/10 | 5318 days | 1% |
| Sue S | 9/10 | 5374 days | 1% |
| Paula Martinez | 10/10 | 5382 days | 1% |
| Chris el capitan | 10/10 | 5384 days | 1% |
| Glenn Williamson | 10/10 | 5400 days | 1% |
| David Valentine | 9/10 | 5401 days | 1% |
| Lauren Roney | 10/10 | 5407 days | 1% |
| Ann Grandchamp | 9/10 | 5421 days | 1% |
| Brit_Chick | 10/10 | 5438 days | 1% |
| stacyg | 10/10 | 5438 days | 1% |
| niekv | 10/10 | 5454 days | 1% |
| martint | 10/10 | 5462 days | 1% |
| Chris Bulman | 10/10 | 5480 days | 1% |
| Ruth Kinder | 10/10 | 5530 days | 1% |
| jank | 10/10 | 5560 days | 1% |
| alanvn | 9/10 | 5582 days | 1% |
| MiepS | 9/10 | 5701 days | 1% |
| BryonyS | 10/10 | 5703 days | 1% |
| RogerW | 10/10 | 5703 days | 1% |
| NatasjaV | 9/10 | 5731 days | 1% |
| JimmyK | 9/10 | 5731 days | 1% |
| Gillian | 9/10 | 5733 days | 1% |
| VincentD | 9/10 | 5747 days | 1% |
| Hetty | 9/10 | 5755 days | 1% |
| Cate | 9/10 | 5755 days | 1% |
| Peter | 8/10 | 5756 days | 1% |
| john west | 10/10 | 5781 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.94% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 145 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 142 | -2.88% |
| 143 | -2.90% |
| 144 | -2.92% |
| 145 | -2.94% |
| 146 | -2.96% |
| 147 | -2.98% |
| 148 | -3.00% |
| … | … |
Balancing Adjustment
1.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.