Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
250 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 262 reviews. There are 250 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 145 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.76% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.76% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thom S | 10/10 | 71 days | 100% |
| Carlin Struik | 6/10 | 284 days | 82% |
| Sue Stafford | 10/10 | 377 days | 92% |
| Paulo | 10/10 | 558 days | 82% |
| Les Horn | 10/10 | 589 days | 80% |
| Jack Kerouac | 6/10 | 712 days | 61% |
| Matt Olejniczak | 10/10 | 743 days | 69% |
| Steve | 10/10 | 743 days | 69% |
| Laura | 9/10 | 771 days | 66% |
| Roger Heckly | 10/10 | 802 days | 63% |
| Mil | 9/10 | 863 days | 57% |
| Rachel Wilcox | 7/10 | 923 days | 48% |
| Darrell | 10/10 | 1108 days | 34% |
| Michelle | 10/10 | 1563 days | 9% |
| Jim Henderson | 10/10 | 1624 days | 7% |
| David | 9/10 | 1745 days | 5% |
| Kelly | 9/10 | 1745 days | 5% |
| Luci | 1/10 | 1838 days | 2% |
| Colin Anderson | 10/10 | 1838 days | 5% |
| Ashleigh Lim | 7/10 | 1838 days | 5% |
| Robert Adler | 9/10 | 1838 days | 5% |
| Cam and Jem | 10/10 | 1838 days | 5% |
| Ju | 9/10 | 1867 days | 5% |
| Liz Wade | 9/10 | 1897 days | 5% |
| Leon | 9/10 | 1898 days | 5% |
| Will37 | 8/10 | 1898 days | 5% |
| Tanja Rombey | 10/10 | 1929 days | 5% |
| Elise Cook | 10/10 | 1959 days | 5% |
| Rob G | 10/10 | 1959 days | 5% |
| Slaven Clan | 10/10 | 1990 days | 5% |
| Shannon | 10/10 | 1990 days | 5% |
| Jenn | 10/10 | 2019 days | 5% |
| Andrew Hammond | 9/10 | 2019 days | 5% |
| Allegra | 10/10 | 2142 days | 4% |
| Blazey’s | 10/10 | 2232 days | 4% |
| Maretta | 10/10 | 2324 days | 4% |
| Marieke | 7/10 | 2324 days | 4% |
| Macker | 9/10 | 2324 days | 4% |
| Rob Mellor | 10/10 | 2355 days | 4% |
| helen reeve | 10/10 | 2355 days | 4% |
| Melinda Pyke | 10/10 | 2384 days | 4% |
| Scooper | 9/10 | 2384 days | 4% |
| Rebecca | 10/10 | 2446 days | 4% |
| Sue | 10/10 | 2446 days | 4% |
| J. Chiao | 10/10 | 2507 days | 4% |
| Alexandrah Swann | 9/10 | 2538 days | 4% |
| Candy | 9/10 | 2538 days | 4% |
| Manoch Poungraya | 10/10 | 2538 days | 4% |
| Wendy | 8/10 | 2538 days | 4% |
| S Becker | 9/10 | 2538 days | 4% |
| Matt | 9/10 | 2538 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2569 days | 3% |
| Steve Pickard | 10/10 | 2569 days | 4% |
| Michael Bichlmeier | 3/10 | 2572 days | 2% |
| Nick Cartmell | 8/10 | 2602 days | 3% |
| Claire Hodges | 10/10 | 2607 days | 3% |
| Eversons | 8/10 | 2628 days | 3% |
| Edwin Bos | 10/10 | 2669 days | 3% |
| Joe Barnett | 10/10 | 2672 days | 3% |
| Keith Roberts | 10/10 | 2688 days | 3% |
| Samantha Brewin | 10/10 | 2700 days | 3% |
| Alyssa Tunley | 9/10 | 2703 days | 3% |
| Vanessa Stubbs | 9/10 | 2745 days | 3% |
| CARMERS | 10/10 | 2749 days | 3% |
| Anthony Brooker | 9/10 | 2759 days | 3% |
| Isabel See | 10/10 | 2782 days | 3% |
| Viola Cube | 5/10 | 2796 days | 2% |
| Jonas Heidger | 5/10 | 2817 days | 2% |
| Kirk Lyons | 10/10 | 2826 days | 3% |
| Malai Berg | 10/10 | 2834 days | 3% |
| Teo Hong Wei | 10/10 | 2848 days | 3% |
| Eileen | 10/10 | 2863 days | 3% |
| Brett King | 9/10 | 2872 days | 3% |
| Errol Iaich | 10/10 | 2874 days | 3% |
| Kimmo Kiiski | 10/10 | 2877 days | 3% |
| Janet Pentelow | 10/10 | 2894 days | 3% |
| Artemis | 10/10 | 2898 days | 3% |
| Cissy Wei | 10/10 | 2903 days | 3% |
| Laura Kudo | 10/10 | 2914 days | 3% |
| Michael Eugster | 10/10 | 2933 days | 3% |
| Fabio Flepp | 10/10 | 2940 days | 3% |
| Jesse Kruithoed | 9/10 | 2943 days | 3% |
| John Ginty | 10/10 | 2944 days | 3% |
| Rosanna Leeming | 10/10 | 2949 days | 3% |
| Colin Roberts | 8/10 | 2953 days | 3% |
| Stephanie Hesketh | 10/10 | 2961 days | 3% |
| Suzanne Richmond | 9/10 | 2992 days | 3% |
| Leonie Westerhot | 6/10 | 3010 days | 2% |
| Greg MacFire | 10/10 | 3030 days | 3% |
| David Townsend | 10/10 | 3041 days | 3% |
| Andrew Altman | 10/10 | 3055 days | 3% |
| Sheryl Hicks | 9/10 | 3060 days | 3% |
| Renee Hahnel | 10/10 | 3064 days | 3% |
| James Campbell | 10/10 | 3069 days | 3% |
| Mike Guest | 10/10 | 3073 days | 3% |
| Chris | 7/10 | 3084 days | 2% |
| Derek Drost | 8/10 | 3089 days | 2% |
| Will Hughes | 10/10 | 3142 days | 2% |
| Mikael Torres | 10/10 | 3146 days | 2% |
| Shay | 10/10 | 3176 days | 2% |
| Belinda Clarke | 10/10 | 3211 days | 2% |
| Ian anderton | 10/10 | 3213 days | 2% |
| Kate | 9/10 | 3223 days | 2% |
| María del Carmen Escandell | 10/10 | 3230 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3247 days | 2% |
| Max | 10/10 | 3277 days | 2% |
| Nina Grimaldi | 10/10 | 3358 days | 2% |
| David From Switzerland | 10/10 | 3377 days | 2% |
| Valerie Wee | 7/10 | 3394 days | 2% |
| Julie | 10/10 | 3419 days | 2% |
| Paul Frost | 9/10 | 3431 days | 2% |
| Melissa Darlington | 10/10 | 3433 days | 2% |
| Peter Schultz | 10/10 | 3470 days | 2% |
| Tom Reber | 10/10 | 3498 days | 2% |
| Andreas Knipper | 10/10 | 3504 days | 2% |
| Rawiri johnston | 9/10 | 3572 days | 2% |
| melissa heng | 9/10 | 3633 days | 1% |
| Oliver Pester | 10/10 | 3648 days | 1% |
| Heather Kingston | 10/10 | 3664 days | 1% |
| Mike Gornall | 10/10 | 3664 days | 1% |
| Vincent S. | 9/10 | 3692 days | 1% |
| Jess Rose | 10/10 | 3692 days | 1% |
| Constantin D | 10/10 | 3705 days | 1% |
| Sarah Good | 10/10 | 3708 days | 1% |
| Einar Glommes | 10/10 | 3714 days | 1% |
| Chris Coomber | 10/10 | 3716 days | 1% |
| Manuela | 10/10 | 3751 days | 1% |
| Jam Boggomann | 10/10 | 3751 days | 1% |
| Fanny DeBon | 10/10 | 3753 days | 1% |
| Lorcan Lennon | 8/10 | 3766 days | 1% |
| Hubert Schmid | 10/10 | 3809 days | 1% |
| Charlee Jayne | 10/10 | 3876 days | 1% |
| Fabian Rodriguez | 8/10 | 3937 days | 1% |
| Nikolas Gut | 10/10 | 3997 days | 1% |
| Jeroen Suijlang | 10/10 | 4003 days | 1% |
| Julie Robinson | 8/10 | 4045 days | 0% |
| David Spindler | 9/10 | 4058 days | 1% |
| Gilad Itzkovitz | 9/10 | 4078 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4081 days | 0% |
| Susser | 9/10 | 4082 days | 0% |
| corey young | 10/10 | 4089 days | 1% |
| Rohan Kulatunga | 10/10 | 4089 days | 1% |
| Mick Hanily | 10/10 | 4089 days | 1% |
| Wendy Wilson | 9/10 | 4089 days | 1% |
| Marc Greeve | 8/10 | 4097 days | 0% |
| Philipp Haass | 10/10 | 4098 days | 0% |
| Sally Mortensen | 8/10 | 4120 days | 0% |
| Nicholas Ng | 5/10 | 4120 days | 0% |
| Pokari | 8/10 | 4181 days | 0% |
| Sandy Goh | 9/10 | 4181 days | 0% |
| Nigel & Annie Dale | 9/10 | 4181 days | 0% |
| Team Kim&James | 10/10 | 4241 days | 0% |
| AileenandTrent | 10/10 | 4241 days | 0% |
| I & K Urquhart | 10/10 | 4241 days | 0% |
| Andrew Spooner | 10/10 | 4272 days | 0% |
| Elise Robson | 10/10 | 4302 days | 0% |
| Sven Woelk | 8/10 | 4359 days | 0% |
| Barbara Lee | 10/10 | 4364 days | 0% |
| patrick+ katerina | 10/10 | 4364 days | 0% |
| Raelene Vine | 8/10 | 4395 days | 1% |
| Veronica and Jordi | 9/10 | 4414 days | 1% |
| Michael Nolan | 10/10 | 4423 days | 1% |
| rvonroad | 10/10 | 4454 days | 1% |
| Nikki | 10/10 | 4454 days | 1% |
| Moni Sangoi | 9/10 | 4454 days | 1% |
| brian barran | 10/10 | 4454 days | 1% |
| Christian | 8/10 | 4467 days | 1% |
| Mike Edwards | 9/10 | 4470 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4470 days | 1% |
| Nigel Leighton | 10/10 | 4473 days | 1% |
| James Darren Tennant | 10/10 | 4497 days | 1% |
| David | 9/10 | 4515 days | 1% |
| Paul Kelly | 9/10 | 4575 days | 1% |
| MeganG | 8/10 | 4698 days | 1% |
| ellisking13 | 10/10 | 4729 days | 1% |
| Moni01 | 10/10 | 4729 days | 1% |
| Spanspek | 10/10 | 4729 days | 1% |
| Waldo Andersen | 9/10 | 4729 days | 1% |
| Simon Rawlinson | 9/10 | 4741 days | 1% |
| Norman UK | 8/10 | 4752 days | 1% |
| Hilbert vanEssen | 9/10 | 4757 days | 1% |
| Jaroslav Gajdos | 7/10 | 4763 days | 1% |
| Siegfried Richter | 8/10 | 4770 days | 1% |
| Domroes | 9/10 | 4781 days | 1% |
| Boule_de_gomme | 10/10 | 4789 days | 1% |
| Balonno | 10/10 | 4820 days | 1% |
| dierikx | 4/10 | 4820 days | 1% |
| polzeath | 9/10 | 4820 days | 1% |
| Dorthe | 10/10 | 4852 days | 1% |
| Laura McCusker | 9/10 | 4867 days | 1% |
| techno69 | 10/10 | 4941 days | 1% |
| edmondmenzies | 10/10 | 5003 days | 1% |
| Reed Bell | 9/10 | 5064 days | 1% |
| Rjay | 10/10 | 5064 days | 1% |
| Marc Edwards | 10/10 | 5083 days | 1% |
| Lisa Milton | 10/10 | 5087 days | 1% |
| G Tulloch | 10/10 | 5088 days | 1% |
| camicb | 10/10 | 5095 days | 1% |
| B_and_F_MN | 10/10 | 5095 days | 1% |
| Sinloft | 10/10 | 5095 days | 1% |
| Gordon Agent | 10/10 | 5103 days | 1% |
| Faith Whitcraft | 9/10 | 5103 days | 1% |
| John & Lorraine | 8/10 | 5105 days | 1% |
| Peter Cade | 10/10 | 5109 days | 1% |
| Frank & Ruth | 10/10 | 5110 days | 1% |
| Richard Dudfield | 9/10 | 5112 days | 1% |
| Malcolm McLean | 9/10 | 5116 days | 1% |
| Fabrizio Consolini | 9/10 | 5117 days | 1% |
| Ben Akin-Smith | 9/10 | 5120 days | 1% |
| Kai Eppink | 10/10 | 5124 days | 1% |
| LandJ | 7/10 | 5126 days | 1% |
| Lenny Appel | 9/10 | 5127 days | 1% |
| omlo | 10/10 | 5140 days | 1% |
| John Brand | 10/10 | 5140 days | 1% |
| Ruben and Jetske | 8/10 | 5144 days | 1% |
| Sue Haward | 9/10 | 5149 days | 1% |
| Camper | 10/10 | 5277 days | 1% |
| johannaEmil | 10/10 | 5277 days | 1% |
| blue114 | 10/10 | 5306 days | 1% |
| MVGoldenDawn | 9/10 | 5306 days | 1% |
| nelliekaye | 9/10 | 5306 days | 1% |
| Mary Van | 10/10 | 5306 days | 1% |
| jbchandler | 10/10 | 5429 days | 1% |
| Stuart Smith | 10/10 | 5429 days | 1% |
| Sue S | 9/10 | 5486 days | 1% |
| Paula Martinez | 10/10 | 5494 days | 1% |
| Chris el capitan | 10/10 | 5496 days | 1% |
| Glenn Williamson | 10/10 | 5512 days | 1% |
| David Valentine | 9/10 | 5513 days | 1% |
| Lauren Roney | 10/10 | 5519 days | 1% |
| Ann Grandchamp | 9/10 | 5533 days | 1% |
| Brit_Chick | 10/10 | 5550 days | 1% |
| stacyg | 10/10 | 5550 days | 1% |
| niekv | 10/10 | 5566 days | 1% |
| martint | 10/10 | 5574 days | 1% |
| Chris Bulman | 10/10 | 5592 days | 1% |
| Ruth Kinder | 10/10 | 5642 days | 1% |
| jank | 10/10 | 5671 days | 1% |
| alanvn | 9/10 | 5693 days | 1% |
| MiepS | 9/10 | 5812 days | 1% |
| BryonyS | 10/10 | 5814 days | 1% |
| RogerW | 10/10 | 5814 days | 1% |
| NatasjaV | 9/10 | 5843 days | 1% |
| JimmyK | 9/10 | 5843 days | 1% |
| Gillian | 9/10 | 5845 days | 1% |
| VincentD | 9/10 | 5859 days | 1% |
| Hetty | 9/10 | 5867 days | 1% |
| Cate | 9/10 | 5867 days | 1% |
| Peter | 8/10 | 5868 days | 1% |
| john west | 10/10 | 5893 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.16% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 58 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 55 | -1.10% |
| 56 | -1.12% |
| 57 | -1.14% |
| 58 | -1.16% |
| 59 | -1.18% |
| 60 | -1.20% |
| 61 | -1.22% |
| … | … |
Balancing Adjustment
0.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.