G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Wanaka TOP 10 Holiday Park
Valid Reviews
250 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 263 reviews. There are 250 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 145 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.76% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.76% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.62%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thom S | 10/10 | 95 days | 100% |
| Carlin Struik | 6/10 | 309 days | 82% |
| Sue Stafford | 10/10 | 401 days | 91% |
| Paulo | 10/10 | 583 days | 81% |
| Les Horn | 10/10 | 614 days | 79% |
| Jack Kerouac | 6/10 | 736 days | 60% |
| Matt Olejniczak | 10/10 | 767 days | 67% |
| Steve | 10/10 | 767 days | 67% |
| Laura | 9/10 | 795 days | 64% |
| Roger Heckly | 10/10 | 826 days | 61% |
| Mil | 9/10 | 887 days | 55% |
| Rachel Wilcox | 7/10 | 948 days | 46% |
| Darrell | 10/10 | 1132 days | 32% |
| Michelle | 10/10 | 1587 days | 8% |
| Jim Henderson | 10/10 | 1648 days | 7% |
| David | 9/10 | 1770 days | 5% |
| Kelly | 9/10 | 1770 days | 5% |
| Luci | 1/10 | 1862 days | 2% |
| Colin Anderson | 10/10 | 1862 days | 5% |
| Ashleigh Lim | 7/10 | 1862 days | 5% |
| Robert Adler | 9/10 | 1862 days | 5% |
| Cam and Jem | 10/10 | 1862 days | 5% |
| Ju | 9/10 | 1891 days | 5% |
| Liz Wade | 9/10 | 1921 days | 5% |
| Leon | 9/10 | 1922 days | 5% |
| Will37 | 8/10 | 1922 days | 5% |
| Tanja Rombey | 10/10 | 1953 days | 5% |
| Elise Cook | 10/10 | 1983 days | 5% |
| Rob G | 10/10 | 1983 days | 5% |
| Slaven Clan | 10/10 | 2014 days | 5% |
| Shannon | 10/10 | 2014 days | 5% |
| Jenn | 10/10 | 2044 days | 4% |
| Andrew Hammond | 9/10 | 2044 days | 4% |
| Allegra | 10/10 | 2167 days | 4% |
| Blazey’s | 10/10 | 2256 days | 4% |
| Maretta | 10/10 | 2348 days | 4% |
| Marieke | 7/10 | 2348 days | 4% |
| Macker | 9/10 | 2348 days | 4% |
| Rob Mellor | 10/10 | 2379 days | 4% |
| helen reeve | 10/10 | 2379 days | 4% |
| Melinda Pyke | 10/10 | 2409 days | 4% |
| Scooper | 9/10 | 2409 days | 4% |
| Rebecca | 10/10 | 2471 days | 4% |
| Sue | 10/10 | 2471 days | 4% |
| J. Chiao | 10/10 | 2532 days | 4% |
| Alexandrah Swann | 9/10 | 2562 days | 3% |
| Candy | 9/10 | 2562 days | 3% |
| Manoch Poungraya | 10/10 | 2562 days | 3% |
| Wendy | 8/10 | 2562 days | 3% |
| S Becker | 9/10 | 2562 days | 3% |
| Matt | 9/10 | 2562 days | 3% |
| PATRICIA S PARKIN | 9/10 | 2593 days | 3% |
| Steve Pickard | 10/10 | 2593 days | 3% |
| Michael Bichlmeier | 3/10 | 2596 days | 2% |
| Nick Cartmell | 8/10 | 2626 days | 3% |
| Claire Hodges | 10/10 | 2631 days | 3% |
| Eversons | 8/10 | 2652 days | 3% |
| Edwin Bos | 10/10 | 2693 days | 3% |
| Joe Barnett | 10/10 | 2696 days | 3% |
| Keith Roberts | 10/10 | 2712 days | 3% |
| Samantha Brewin | 10/10 | 2724 days | 3% |
| Alyssa Tunley | 9/10 | 2727 days | 3% |
| Vanessa Stubbs | 9/10 | 2770 days | 3% |
| CARMERS | 10/10 | 2774 days | 3% |
| Anthony Brooker | 9/10 | 2784 days | 3% |
| Isabel See | 10/10 | 2807 days | 3% |
| Viola Cube | 5/10 | 2821 days | 2% |
| Jonas Heidger | 5/10 | 2842 days | 2% |
| Kirk Lyons | 10/10 | 2851 days | 3% |
| Malai Berg | 10/10 | 2859 days | 3% |
| Teo Hong Wei | 10/10 | 2873 days | 3% |
| Eileen | 10/10 | 2888 days | 3% |
| Brett King | 9/10 | 2896 days | 3% |
| Errol Iaich | 10/10 | 2899 days | 3% |
| Kimmo Kiiski | 10/10 | 2902 days | 3% |
| Janet Pentelow | 10/10 | 2919 days | 3% |
| Artemis | 10/10 | 2923 days | 3% |
| Cissy Wei | 10/10 | 2927 days | 3% |
| Laura Kudo | 10/10 | 2938 days | 3% |
| Michael Eugster | 10/10 | 2957 days | 3% |
| Fabio Flepp | 10/10 | 2964 days | 3% |
| Jesse Kruithoed | 9/10 | 2967 days | 3% |
| John Ginty | 10/10 | 2968 days | 3% |
| Rosanna Leeming | 10/10 | 2973 days | 3% |
| Colin Roberts | 8/10 | 2977 days | 3% |
| Stephanie Hesketh | 10/10 | 2985 days | 3% |
| Suzanne Richmond | 9/10 | 3016 days | 3% |
| Leonie Westerhot | 6/10 | 3034 days | 2% |
| Greg MacFire | 10/10 | 3054 days | 3% |
| David Townsend | 10/10 | 3065 days | 2% |
| Andrew Altman | 10/10 | 3079 days | 2% |
| Sheryl Hicks | 9/10 | 3084 days | 2% |
| Renee Hahnel | 10/10 | 3088 days | 2% |
| James Campbell | 10/10 | 3093 days | 2% |
| Mike Guest | 10/10 | 3097 days | 2% |
| Chris | 7/10 | 3108 days | 2% |
| Derek Drost | 8/10 | 3113 days | 2% |
| Will Hughes | 10/10 | 3167 days | 2% |
| Mikael Torres | 10/10 | 3171 days | 2% |
| Shay | 10/10 | 3201 days | 2% |
| Belinda Clarke | 10/10 | 3236 days | 2% |
| Ian anderton | 10/10 | 3238 days | 2% |
| Kate | 9/10 | 3248 days | 2% |
| María del Carmen Escandell | 10/10 | 3255 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3272 days | 2% |
| Max | 10/10 | 3301 days | 2% |
| Nina Grimaldi | 10/10 | 3382 days | 2% |
| David From Switzerland | 10/10 | 3401 days | 2% |
| Valerie Wee | 7/10 | 3418 days | 2% |
| Julie | 10/10 | 3443 days | 2% |
| Paul Frost | 9/10 | 3455 days | 2% |
| Melissa Darlington | 10/10 | 3457 days | 2% |
| Peter Schultz | 10/10 | 3495 days | 2% |
| Tom Reber | 10/10 | 3523 days | 2% |
| Andreas Knipper | 10/10 | 3529 days | 2% |
| Rawiri johnston | 9/10 | 3596 days | 1% |
| melissa heng | 9/10 | 3657 days | 1% |
| Oliver Pester | 10/10 | 3672 days | 1% |
| Heather Kingston | 10/10 | 3688 days | 1% |
| Mike Gornall | 10/10 | 3688 days | 1% |
| Vincent S. | 9/10 | 3716 days | 1% |
| Jess Rose | 10/10 | 3716 days | 1% |
| Constantin D | 10/10 | 3729 days | 1% |
| Sarah Good | 10/10 | 3732 days | 1% |
| Einar Glommes | 10/10 | 3738 days | 1% |
| Chris Coomber | 10/10 | 3740 days | 1% |
| Manuela | 10/10 | 3775 days | 1% |
| Jam Boggomann | 10/10 | 3775 days | 1% |
| Fanny DeBon | 10/10 | 3777 days | 1% |
| Lorcan Lennon | 8/10 | 3790 days | 1% |
| Hubert Schmid | 10/10 | 3833 days | 1% |
| Charlee Jayne | 10/10 | 3901 days | 1% |
| Fabian Rodriguez | 8/10 | 3962 days | 1% |
| Nikolas Gut | 10/10 | 4021 days | 0% |
| Jeroen Suijlang | 10/10 | 4027 days | 0% |
| Julie Robinson | 8/10 | 4069 days | 0% |
| David Spindler | 9/10 | 4082 days | 0% |
| Gilad Itzkovitz | 9/10 | 4102 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4105 days | 0% |
| Susser | 9/10 | 4106 days | 0% |
| corey young | 10/10 | 4113 days | 0% |
| Rohan Kulatunga | 10/10 | 4113 days | 0% |
| Mick Hanily | 10/10 | 4113 days | 0% |
| Wendy Wilson | 9/10 | 4113 days | 0% |
| Marc Greeve | 8/10 | 4121 days | 0% |
| Philipp Haass | 10/10 | 4122 days | 0% |
| Sally Mortensen | 8/10 | 4144 days | 0% |
| Nicholas Ng | 5/10 | 4144 days | 0% |
| Pokari | 8/10 | 4205 days | 0% |
| Sandy Goh | 9/10 | 4205 days | 0% |
| Nigel & Annie Dale | 9/10 | 4205 days | 0% |
| Team Kim&James | 10/10 | 4266 days | 0% |
| AileenandTrent | 10/10 | 4266 days | 0% |
| I & K Urquhart | 10/10 | 4266 days | 0% |
| Andrew Spooner | 10/10 | 4297 days | 0% |
| Elise Robson | 10/10 | 4327 days | 0% |
| Sven Woelk | 8/10 | 4383 days | 1% |
| Barbara Lee | 10/10 | 4388 days | 1% |
| patrick+ katerina | 10/10 | 4388 days | 1% |
| Raelene Vine | 8/10 | 4419 days | 1% |
| Veronica and Jordi | 9/10 | 4438 days | 1% |
| Michael Nolan | 10/10 | 4447 days | 1% |
| rvonroad | 10/10 | 4478 days | 1% |
| Nikki | 10/10 | 4478 days | 1% |
| Moni Sangoi | 9/10 | 4478 days | 1% |
| brian barran | 10/10 | 4478 days | 1% |
| Christian | 8/10 | 4491 days | 1% |
| Mike Edwards | 9/10 | 4494 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4494 days | 1% |
| Nigel Leighton | 10/10 | 4497 days | 1% |
| James Darren Tennant | 10/10 | 4521 days | 1% |
| David | 9/10 | 4539 days | 1% |
| Paul Kelly | 9/10 | 4600 days | 1% |
| MeganG | 8/10 | 4723 days | 1% |
| ellisking13 | 10/10 | 4753 days | 1% |
| Moni01 | 10/10 | 4753 days | 1% |
| Spanspek | 10/10 | 4753 days | 1% |
| Waldo Andersen | 9/10 | 4753 days | 1% |
| Simon Rawlinson | 9/10 | 4765 days | 1% |
| Norman UK | 8/10 | 4776 days | 1% |
| Hilbert vanEssen | 9/10 | 4781 days | 1% |
| Jaroslav Gajdos | 7/10 | 4787 days | 1% |
| Siegfried Richter | 8/10 | 4794 days | 1% |
| Domroes | 9/10 | 4805 days | 1% |
| Boule_de_gomme | 10/10 | 4813 days | 1% |
| Balonno | 10/10 | 4844 days | 1% |
| dierikx | 4/10 | 4844 days | 1% |
| polzeath | 9/10 | 4844 days | 1% |
| Dorthe | 10/10 | 4876 days | 1% |
| Laura McCusker | 9/10 | 4891 days | 1% |
| techno69 | 10/10 | 4966 days | 1% |
| edmondmenzies | 10/10 | 5028 days | 1% |
| Reed Bell | 9/10 | 5089 days | 1% |
| Rjay | 10/10 | 5089 days | 1% |
| Marc Edwards | 10/10 | 5108 days | 1% |
| Lisa Milton | 10/10 | 5112 days | 1% |
| G Tulloch | 10/10 | 5113 days | 1% |
| camicb | 10/10 | 5119 days | 1% |
| B_and_F_MN | 10/10 | 5119 days | 1% |
| Sinloft | 10/10 | 5119 days | 1% |
| Gordon Agent | 10/10 | 5127 days | 1% |
| Faith Whitcraft | 9/10 | 5127 days | 1% |
| John & Lorraine | 8/10 | 5129 days | 1% |
| Peter Cade | 10/10 | 5133 days | 1% |
| Frank & Ruth | 10/10 | 5134 days | 1% |
| Richard Dudfield | 9/10 | 5136 days | 1% |
| Malcolm McLean | 9/10 | 5140 days | 1% |
| Fabrizio Consolini | 9/10 | 5141 days | 1% |
| Ben Akin-Smith | 9/10 | 5144 days | 1% |
| Kai Eppink | 10/10 | 5148 days | 1% |
| LandJ | 7/10 | 5150 days | 1% |
| Lenny Appel | 9/10 | 5151 days | 1% |
| omlo | 10/10 | 5164 days | 1% |
| John Brand | 10/10 | 5164 days | 1% |
| Ruben and Jetske | 8/10 | 5168 days | 1% |
| Sue Haward | 9/10 | 5173 days | 1% |
| Camper | 10/10 | 5301 days | 1% |
| johannaEmil | 10/10 | 5301 days | 1% |
| blue114 | 10/10 | 5331 days | 1% |
| MVGoldenDawn | 9/10 | 5331 days | 1% |
| nelliekaye | 9/10 | 5331 days | 1% |
| Mary Van | 10/10 | 5331 days | 1% |
| jbchandler | 10/10 | 5454 days | 1% |
| Stuart Smith | 10/10 | 5454 days | 1% |
| Sue S | 9/10 | 5510 days | 1% |
| Paula Martinez | 10/10 | 5518 days | 1% |
| Chris el capitan | 10/10 | 5520 days | 1% |
| Glenn Williamson | 10/10 | 5536 days | 1% |
| David Valentine | 9/10 | 5537 days | 1% |
| Lauren Roney | 10/10 | 5543 days | 1% |
| Ann Grandchamp | 9/10 | 5557 days | 1% |
| Brit_Chick | 10/10 | 5574 days | 1% |
| stacyg | 10/10 | 5574 days | 1% |
| niekv | 10/10 | 5590 days | 1% |
| martint | 10/10 | 5598 days | 1% |
| Chris Bulman | 10/10 | 5616 days | 1% |
| Ruth Kinder | 10/10 | 5666 days | 1% |
| jank | 10/10 | 5696 days | 1% |
| alanvn | 9/10 | 5718 days | 1% |
| MiepS | 9/10 | 5837 days | 1% |
| BryonyS | 10/10 | 5839 days | 1% |
| RogerW | 10/10 | 5839 days | 1% |
| NatasjaV | 9/10 | 5867 days | 1% |
| JimmyK | 9/10 | 5867 days | 1% |
| Gillian | 9/10 | 5869 days | 1% |
| VincentD | 9/10 | 5883 days | 1% |
| Hetty | 9/10 | 5891 days | 1% |
| Cate | 9/10 | 5891 days | 1% |
| Peter | 8/10 | 5892 days | 1% |
| john west | 10/10 | 5917 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.49% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 82 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 79 | -1.44% |
| 80 | -1.46% |
| 81 | -1.48% |
| 82 | -1.49% |
| 83 | -1.51% |
| 84 | -1.53% |
| 85 | -1.55% |
| … | … |
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.