Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka TOP 10 Holiday Park
Valid Reviews
250 Valid Reviews
The Wanaka TOP 10 Holiday Park experience has a total of 262 reviews. There are 250 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 145 |
|
58% |
| 9/10 | 67 |
|
27% |
| 8/10 | 22 |
|
9% |
| 7/10 | 7 |
|
3% |
| 6/10 | 3 |
|
1% |
| 5/10 | 3 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
92.76% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park valid reviews is 92.76% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
43% |
| 9/10 | 27 |
|
39% |
| 8/10 | 11 |
|
16% |
| 7/10 | 1 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.00% Average
The raw data average (mean) for all the Wanaka TOP 10 Holiday Park face-to-face reviews is 92.00% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
91.62%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thom S | 10/10 | 30 days | 100% |
| Carlin Struik | 6/10 | 244 days | 83% |
| Sue Stafford | 10/10 | 336 days | 94% |
| Paulo | 10/10 | 518 days | 85% |
| Les Horn | 10/10 | 549 days | 83% |
| Jack Kerouac | 6/10 | 671 days | 64% |
| Matt Olejniczak | 10/10 | 702 days | 72% |
| Steve | 10/10 | 702 days | 72% |
| Laura | 9/10 | 730 days | 69% |
| Roger Heckly | 10/10 | 761 days | 67% |
| Mil | 9/10 | 822 days | 61% |
| Rachel Wilcox | 7/10 | 883 days | 52% |
| Darrell | 10/10 | 1067 days | 38% |
| Michelle | 10/10 | 1522 days | 10% |
| Jim Henderson | 10/10 | 1583 days | 8% |
| David | 9/10 | 1705 days | 6% |
| Kelly | 9/10 | 1705 days | 6% |
| Luci | 1/10 | 1797 days | 2% |
| Colin Anderson | 10/10 | 1797 days | 5% |
| Ashleigh Lim | 7/10 | 1797 days | 5% |
| Robert Adler | 9/10 | 1797 days | 5% |
| Cam and Jem | 10/10 | 1797 days | 5% |
| Ju | 9/10 | 1826 days | 5% |
| Liz Wade | 9/10 | 1856 days | 5% |
| Leon | 9/10 | 1857 days | 5% |
| Will37 | 8/10 | 1857 days | 5% |
| Tanja Rombey | 10/10 | 1888 days | 5% |
| Elise Cook | 10/10 | 1918 days | 5% |
| Rob G | 10/10 | 1918 days | 5% |
| Slaven Clan | 10/10 | 1949 days | 5% |
| Shannon | 10/10 | 1949 days | 5% |
| Jenn | 10/10 | 1979 days | 5% |
| Andrew Hammond | 9/10 | 1979 days | 5% |
| Allegra | 10/10 | 2102 days | 4% |
| Blazey’s | 10/10 | 2191 days | 4% |
| Maretta | 10/10 | 2283 days | 4% |
| Marieke | 7/10 | 2283 days | 4% |
| Macker | 9/10 | 2283 days | 4% |
| Rob Mellor | 10/10 | 2314 days | 4% |
| helen reeve | 10/10 | 2314 days | 4% |
| Melinda Pyke | 10/10 | 2344 days | 4% |
| Scooper | 9/10 | 2344 days | 4% |
| Rebecca | 10/10 | 2406 days | 4% |
| Sue | 10/10 | 2406 days | 4% |
| J. Chiao | 10/10 | 2467 days | 4% |
| Alexandrah Swann | 9/10 | 2497 days | 4% |
| Candy | 9/10 | 2497 days | 4% |
| Manoch Poungraya | 10/10 | 2497 days | 4% |
| Wendy | 8/10 | 2497 days | 4% |
| S Becker | 9/10 | 2497 days | 4% |
| Matt | 9/10 | 2497 days | 4% |
| PATRICIA S PARKIN | 9/10 | 2528 days | 4% |
| Steve Pickard | 10/10 | 2528 days | 4% |
| Michael Bichlmeier | 3/10 | 2531 days | 2% |
| Nick Cartmell | 8/10 | 2561 days | 3% |
| Claire Hodges | 10/10 | 2566 days | 4% |
| Eversons | 8/10 | 2587 days | 3% |
| Edwin Bos | 10/10 | 2628 days | 3% |
| Joe Barnett | 10/10 | 2631 days | 3% |
| Keith Roberts | 10/10 | 2647 days | 3% |
| Samantha Brewin | 10/10 | 2659 days | 3% |
| Alyssa Tunley | 9/10 | 2662 days | 3% |
| Vanessa Stubbs | 9/10 | 2705 days | 3% |
| CARMERS | 10/10 | 2709 days | 3% |
| Anthony Brooker | 9/10 | 2719 days | 3% |
| Isabel See | 10/10 | 2742 days | 3% |
| Viola Cube | 5/10 | 2756 days | 2% |
| Jonas Heidger | 5/10 | 2777 days | 2% |
| Kirk Lyons | 10/10 | 2786 days | 3% |
| Malai Berg | 10/10 | 2794 days | 3% |
| Teo Hong Wei | 10/10 | 2808 days | 3% |
| Eileen | 10/10 | 2823 days | 3% |
| Brett King | 9/10 | 2831 days | 3% |
| Errol Iaich | 10/10 | 2834 days | 3% |
| Kimmo Kiiski | 10/10 | 2837 days | 3% |
| Janet Pentelow | 10/10 | 2854 days | 3% |
| Artemis | 10/10 | 2858 days | 3% |
| Cissy Wei | 10/10 | 2862 days | 3% |
| Laura Kudo | 10/10 | 2873 days | 3% |
| Michael Eugster | 10/10 | 2892 days | 3% |
| Fabio Flepp | 10/10 | 2899 days | 3% |
| Jesse Kruithoed | 9/10 | 2902 days | 3% |
| John Ginty | 10/10 | 2903 days | 3% |
| Rosanna Leeming | 10/10 | 2908 days | 3% |
| Colin Roberts | 8/10 | 2912 days | 3% |
| Stephanie Hesketh | 10/10 | 2920 days | 3% |
| Suzanne Richmond | 9/10 | 2951 days | 3% |
| Leonie Westerhot | 6/10 | 2969 days | 2% |
| Greg MacFire | 10/10 | 2989 days | 3% |
| David Townsend | 10/10 | 3000 days | 3% |
| Andrew Altman | 10/10 | 3014 days | 3% |
| Sheryl Hicks | 9/10 | 3019 days | 3% |
| Renee Hahnel | 10/10 | 3023 days | 3% |
| James Campbell | 10/10 | 3028 days | 3% |
| Mike Guest | 10/10 | 3032 days | 3% |
| Chris | 7/10 | 3043 days | 2% |
| Derek Drost | 8/10 | 3048 days | 3% |
| Will Hughes | 10/10 | 3102 days | 2% |
| Mikael Torres | 10/10 | 3106 days | 2% |
| Shay | 10/10 | 3136 days | 2% |
| Belinda Clarke | 10/10 | 3171 days | 2% |
| Ian anderton | 10/10 | 3173 days | 2% |
| Kate | 9/10 | 3183 days | 2% |
| María del Carmen Escandell | 10/10 | 3190 days | 2% |
| Erin Polcyn Sailer | 8/10 | 3207 days | 2% |
| Max | 10/10 | 3236 days | 2% |
| Nina Grimaldi | 10/10 | 3317 days | 2% |
| David From Switzerland | 10/10 | 3336 days | 2% |
| Valerie Wee | 7/10 | 3353 days | 2% |
| Julie | 10/10 | 3378 days | 2% |
| Paul Frost | 9/10 | 3390 days | 2% |
| Melissa Darlington | 10/10 | 3392 days | 2% |
| Peter Schultz | 10/10 | 3430 days | 2% |
| Tom Reber | 10/10 | 3458 days | 2% |
| Andreas Knipper | 10/10 | 3464 days | 2% |
| Rawiri johnston | 9/10 | 3531 days | 2% |
| melissa heng | 9/10 | 3592 days | 2% |
| Oliver Pester | 10/10 | 3607 days | 2% |
| Heather Kingston | 10/10 | 3623 days | 1% |
| Mike Gornall | 10/10 | 3623 days | 1% |
| Vincent S. | 9/10 | 3651 days | 1% |
| Jess Rose | 10/10 | 3651 days | 1% |
| Constantin D | 10/10 | 3664 days | 1% |
| Sarah Good | 10/10 | 3667 days | 1% |
| Einar Glommes | 10/10 | 3673 days | 1% |
| Chris Coomber | 10/10 | 3675 days | 1% |
| Manuela | 10/10 | 3710 days | 1% |
| Jam Boggomann | 10/10 | 3710 days | 1% |
| Fanny DeBon | 10/10 | 3712 days | 1% |
| Lorcan Lennon | 8/10 | 3725 days | 1% |
| Hubert Schmid | 10/10 | 3768 days | 1% |
| Charlee Jayne | 10/10 | 3836 days | 1% |
| Fabian Rodriguez | 8/10 | 3897 days | 1% |
| Nikolas Gut | 10/10 | 3956 days | 1% |
| Jeroen Suijlang | 10/10 | 3962 days | 1% |
| Julie Robinson | 8/10 | 4004 days | 1% |
| David Spindler | 9/10 | 4017 days | 1% |
| Gilad Itzkovitz | 9/10 | 4037 days | 1% |
| Anne and Steve Bartlett | 9/10 | 4040 days | 1% |
| Susser | 9/10 | 4041 days | 1% |
| corey young | 10/10 | 4048 days | 1% |
| Rohan Kulatunga | 10/10 | 4048 days | 1% |
| Mick Hanily | 10/10 | 4048 days | 1% |
| Wendy Wilson | 9/10 | 4048 days | 1% |
| Marc Greeve | 8/10 | 4056 days | 0% |
| Philipp Haass | 10/10 | 4057 days | 0% |
| Sally Mortensen | 8/10 | 4079 days | 1% |
| Nicholas Ng | 5/10 | 4079 days | 0% |
| Pokari | 8/10 | 4140 days | 0% |
| Sandy Goh | 9/10 | 4140 days | 0% |
| Nigel & Annie Dale | 9/10 | 4140 days | 0% |
| Team Kim&James | 10/10 | 4201 days | 0% |
| AileenandTrent | 10/10 | 4201 days | 0% |
| I & K Urquhart | 10/10 | 4201 days | 0% |
| Andrew Spooner | 10/10 | 4232 days | 0% |
| Elise Robson | 10/10 | 4262 days | 0% |
| Sven Woelk | 8/10 | 4318 days | 0% |
| Barbara Lee | 10/10 | 4323 days | 0% |
| patrick+ katerina | 10/10 | 4323 days | 0% |
| Raelene Vine | 8/10 | 4354 days | 0% |
| Veronica and Jordi | 9/10 | 4373 days | 0% |
| Michael Nolan | 10/10 | 4382 days | 1% |
| rvonroad | 10/10 | 4413 days | 1% |
| Nikki | 10/10 | 4413 days | 1% |
| Moni Sangoi | 9/10 | 4413 days | 1% |
| brian barran | 10/10 | 4413 days | 1% |
| Christian | 8/10 | 4426 days | 1% |
| Mike Edwards | 9/10 | 4429 days | 1% |
| Margaret and Derek McNeil | 10/10 | 4429 days | 1% |
| Nigel Leighton | 10/10 | 4432 days | 1% |
| James Darren Tennant | 10/10 | 4456 days | 1% |
| David | 9/10 | 4474 days | 1% |
| Paul Kelly | 9/10 | 4535 days | 1% |
| MeganG | 8/10 | 4658 days | 1% |
| ellisking13 | 10/10 | 4688 days | 1% |
| Moni01 | 10/10 | 4688 days | 1% |
| Spanspek | 10/10 | 4688 days | 1% |
| Waldo Andersen | 9/10 | 4688 days | 1% |
| Simon Rawlinson | 9/10 | 4700 days | 1% |
| Norman UK | 8/10 | 4711 days | 1% |
| Hilbert vanEssen | 9/10 | 4716 days | 1% |
| Jaroslav Gajdos | 7/10 | 4722 days | 1% |
| Siegfried Richter | 8/10 | 4729 days | 1% |
| Domroes | 9/10 | 4740 days | 1% |
| Boule_de_gomme | 10/10 | 4748 days | 1% |
| Balonno | 10/10 | 4779 days | 1% |
| dierikx | 4/10 | 4779 days | 1% |
| polzeath | 9/10 | 4779 days | 1% |
| Dorthe | 10/10 | 4811 days | 1% |
| Laura McCusker | 9/10 | 4826 days | 1% |
| techno69 | 10/10 | 4901 days | 1% |
| edmondmenzies | 10/10 | 4963 days | 1% |
| Reed Bell | 9/10 | 5024 days | 1% |
| Rjay | 10/10 | 5024 days | 1% |
| Marc Edwards | 10/10 | 5043 days | 1% |
| Lisa Milton | 10/10 | 5047 days | 1% |
| G Tulloch | 10/10 | 5048 days | 1% |
| camicb | 10/10 | 5054 days | 1% |
| B_and_F_MN | 10/10 | 5054 days | 1% |
| Sinloft | 10/10 | 5054 days | 1% |
| Gordon Agent | 10/10 | 5062 days | 1% |
| Faith Whitcraft | 9/10 | 5062 days | 1% |
| John & Lorraine | 8/10 | 5064 days | 1% |
| Peter Cade | 10/10 | 5068 days | 1% |
| Frank & Ruth | 10/10 | 5069 days | 1% |
| Richard Dudfield | 9/10 | 5071 days | 1% |
| Malcolm McLean | 9/10 | 5075 days | 1% |
| Fabrizio Consolini | 9/10 | 5076 days | 1% |
| Ben Akin-Smith | 9/10 | 5079 days | 1% |
| Kai Eppink | 10/10 | 5083 days | 1% |
| LandJ | 7/10 | 5085 days | 1% |
| Lenny Appel | 9/10 | 5086 days | 1% |
| omlo | 10/10 | 5099 days | 1% |
| John Brand | 10/10 | 5099 days | 1% |
| Ruben and Jetske | 8/10 | 5103 days | 1% |
| Sue Haward | 9/10 | 5108 days | 1% |
| Camper | 10/10 | 5236 days | 1% |
| johannaEmil | 10/10 | 5236 days | 1% |
| blue114 | 10/10 | 5266 days | 1% |
| MVGoldenDawn | 9/10 | 5266 days | 1% |
| nelliekaye | 9/10 | 5266 days | 1% |
| Mary Van | 10/10 | 5266 days | 1% |
| jbchandler | 10/10 | 5389 days | 1% |
| Stuart Smith | 10/10 | 5389 days | 1% |
| Sue S | 9/10 | 5445 days | 1% |
| Paula Martinez | 10/10 | 5453 days | 1% |
| Chris el capitan | 10/10 | 5455 days | 1% |
| Glenn Williamson | 10/10 | 5471 days | 1% |
| David Valentine | 9/10 | 5472 days | 1% |
| Lauren Roney | 10/10 | 5478 days | 1% |
| Ann Grandchamp | 9/10 | 5492 days | 1% |
| Brit_Chick | 10/10 | 5509 days | 1% |
| stacyg | 10/10 | 5509 days | 1% |
| niekv | 10/10 | 5525 days | 1% |
| martint | 10/10 | 5533 days | 1% |
| Chris Bulman | 10/10 | 5551 days | 1% |
| Ruth Kinder | 10/10 | 5601 days | 1% |
| jank | 10/10 | 5631 days | 1% |
| alanvn | 9/10 | 5653 days | 1% |
| MiepS | 9/10 | 5772 days | 1% |
| BryonyS | 10/10 | 5774 days | 1% |
| RogerW | 10/10 | 5774 days | 1% |
| NatasjaV | 9/10 | 5802 days | 1% |
| JimmyK | 9/10 | 5802 days | 1% |
| Gillian | 9/10 | 5804 days | 1% |
| VincentD | 9/10 | 5818 days | 1% |
| Hetty | 9/10 | 5826 days | 1% |
| Cate | 9/10 | 5826 days | 1% |
| Peter | 8/10 | 5827 days | 1% |
| john west | 10/10 | 5852 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.35% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Wanaka TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka TOP 10 Holiday Park experience has been adjusted for 17 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 14 | -0.29% |
| 15 | -0.31% |
| 16 | -0.33% |
| 17 | -0.35% |
| 18 | -0.37% |
| 19 | -0.39% |
| 20 | -0.41% |
| … | … |
Balancing Adjustment
0.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.