Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 68 days | 100% |
| Rory M | 8/10 | 68 days | 99% |
| Rich | 9/10 | 129 days | 99% |
| BP | 10/10 | 160 days | 100% |
| Shaun | 8/10 | 310 days | 94% |
| Thom S | 8/10 | 341 days | 93% |
| Diane n Dave | 10/10 | 341 days | 95% |
| Lynda k | 8/10 | 341 days | 93% |
| Anne | 6/10 | 341 days | 81% |
| Dean | 10/10 | 494 days | 87% |
| Mike Fricker | 9/10 | 616 days | 79% |
| Hannah | 10/10 | 616 days | 79% |
| Jorian | 6/10 | 647 days | 66% |
| Lou | 10/10 | 676 days | 75% |
| Tal Tal | 10/10 | 707 days | 72% |
| Donna Harbidge | 9/10 | 829 days | 61% |
| Charlie | 9/10 | 860 days | 58% |
| Henry | 9/10 | 891 days | 55% |
| Amy Catley | 6/10 | 952 days | 42% |
| FitzHanss | 10/10 | 1013 days | 43% |
| Lieke | 4/10 | 1041 days | 26% |
| Ju | 4/10 | 1041 days | 26% |
| Alexandra | 9/10 | 1072 days | 37% |
| Aiden | 6/10 | 1072 days | 33% |
| Julia | 9/10 | 1072 days | 37% |
| RR | 9/10 | 1103 days | 35% |
| Sophie | 8/10 | 1103 days | 34% |
| Amel | 10/10 | 1103 days | 35% |
| Julia | 9/10 | 1103 days | 35% |
| Evan | 8/10 | 1133 days | 32% |
| Marcus | 3/10 | 1133 days | 18% |
| Rebecca Woodbridge | 8/10 | 1133 days | 32% |
| Eoin from Ireland | 10/10 | 1164 days | 30% |
| Hannah and Matthew | 7/10 | 1225 days | 24% |
| Justin | 10/10 | 1437 days | 14% |
| Wayne | 10/10 | 1529 days | 10% |
| Karthik | 10/10 | 1712 days | 6% |
| Thomas neil | 9/10 | 1743 days | 5% |
| Ange | 10/10 | 1802 days | 5% |
| Rach | 8/10 | 1863 days | 5% |
| Grace | 10/10 | 1863 days | 5% |
| JS | 8/10 | 1924 days | 5% |
| Jed Barnett | 10/10 | 2137 days | 4% |
| Clauds | 9/10 | 2137 days | 4% |
| Amanda | 8/10 | 2168 days | 4% |
| Fran | 9/10 | 2199 days | 4% |
| Sheri | 10/10 | 2229 days | 4% |
| Linda QLD | 9/10 | 2382 days | 4% |
| Lisanne | 7/10 | 2443 days | 4% |
| Beth | 9/10 | 2474 days | 4% |
| John | 3/10 | 2474 days | 2% |
| Michi | 9/10 | 2474 days | 4% |
| Jacqui | 8/10 | 2533 days | 4% |
| Inna | 10/10 | 2533 days | 4% |
| Tac | 9/10 | 2533 days | 4% |
| Anwang | 7/10 | 2564 days | 3% |
| Juraj | 7/10 | 2564 days | 3% |
| Kelsie | 9/10 | 2594 days | 3% |
| Nifty | 8/10 | 2594 days | 3% |
| Violet Murphy | 5/10 | 2625 days | 3% |
| Philip Page | 7/10 | 2625 days | 3% |
| Mike Fricker | 9/10 | 2625 days | 3% |
| Adva Cohen | 1/10 | 2655 days | 1% |
| Rachel | 8/10 | 2655 days | 3% |
| Holly Bartholomew | 7/10 | 2655 days | 3% |
| Cassie | 8/10 | 2655 days | 3% |
| Andres | 10/10 | 2686 days | 3% |
| Abu Samah Harun | 10/10 | 2717 days | 3% |
| Bex & Jake | 9/10 | 2778 days | 3% |
| Nathaniel Bond | 9/10 | 2837 days | 2% |
| Nicky Edwards | 9/10 | 2852 days | 3% |
| Hanneke van Dijk | 6/10 | 2872 days | 2% |
| Rogier van de Wiel | 8/10 | 2878 days | 3% |
| Helen Bond | 10/10 | 2898 days | 3% |
| Leong Mee Yee | 8/10 | 2900 days | 3% |
| Meijerelske | 9/10 | 2904 days | 3% |
| Laura Meelynn | 8/10 | 2928 days | 3% |
| Joe Trigg | 8/10 | 2970 days | 3% |
| Jenna Neivandt | 10/10 | 3010 days | 3% |
| Jozef Pinkerton | 6/10 | 3010 days | 2% |
| c mccabe | 8/10 | 3042 days | 3% |
| Chloe Watson | 8/10 | 3075 days | 3% |
| Duncan | 7/10 | 3127 days | 2% |
| Marc Lambert | 5/10 | 3179 days | 2% |
| Renard D | 5/10 | 3207 days | 2% |
| Daniel Andersson | 8/10 | 3231 days | 2% |
| Victoria Strong | 8/10 | 3261 days | 2% |
| David Townsend | 6/10 | 3312 days | 2% |
| Alicia McCormick | 6/10 | 3438 days | 2% |
| W Donovan | 8/10 | 3514 days | 2% |
| Wayne Jeskie | 5/10 | 3525 days | 1% |
| phillip dudman | 7/10 | 3525 days | 2% |
| Sara Dimnik | 7/10 | 3551 days | 1% |
| Sean Stevens | 8/10 | 3570 days | 2% |
| Corina Sima | 8/10 | 3576 days | 2% |
| Perrine Pilate | 8/10 | 3587 days | 2% |
| Helen James | 6/10 | 3599 days | 1% |
| Alex Macdonald | 6/10 | 3628 days | 1% |
| Harriet Bramley | 7/10 | 3754 days | 1% |
| Mitchell Henderson | 6/10 | 3780 days | 1% |
| Amy Steiger | 7/10 | 3781 days | 1% |
| Shelley | 5/10 | 3805 days | 1% |
| Nicole | 6/10 | 3850 days | 1% |
| Alistair Millward | 7/10 | 3931 days | 1% |
| Sam Smith | 5/10 | 3934 days | 1% |
| Adam Wight | 6/10 | 3937 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3949 days | 1% |
| Wilma Senior | 7/10 | 3962 days | 1% |
| Stefanie Feldman | 7/10 | 3982 days | 1% |
| Rebecca Weight | 8/10 | 3986 days | 1% |
| Alexis Leneveu | 10/10 | 4001 days | 1% |
| Viki Ziemba | 9/10 | 4018 days | 1% |
| Bert Snel | 9/10 | 4054 days | 1% |
| Claudia | 10/10 | 4115 days | 0% |
| Ane Didriksen | 6/10 | 4266 days | 0% |
| Iris Anette Berger | 6/10 | 4266 days | 0% |
| Mike Fricker | 9/10 | 4269 days | 0% |
| JoMary Smith | 7/10 | 4328 days | 0% |
| catherine welsh | 6/10 | 4359 days | 0% |
| andrewmh | 8/10 | 4390 days | 1% |
| PipandJon | 8/10 | 4420 days | 1% |
| Jitka Krejcova | 10/10 | 4651 days | 1% |
| Bertiethebus | 7/10 | 4665 days | 1% |
| Patrycja Polakowska | 9/10 | 4675 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5041 days | 1% |
| Aoife Lillis | 9/10 | 5047 days | 1% |
| G Tulloch | 1/10 | 5359 days | 0% |
| Sally Reeves | 1/10 | 5375 days | 0% |
| Hanggi | 10/10 | 5376 days | 1% |
| Julie | 5/10 | 5378 days | 1% |
| Alex | 7/10 | 5383 days | 1% |
| Eddie Stevens | 5/10 | 5390 days | 1% |
| Claudia Vermeer | 8/10 | 5410 days | 1% |
| Gillian de Vries | 6/10 | 5417 days | 1% |
| dollimyxture | 7/10 | 5486 days | 1% |
| Polil | 5/10 | 5747 days | 1% |
| Marcus Kippner | 8/10 | 5752 days | 1% |
| Barbara & Sven | 5/10 | 5763 days | 1% |
| Rolf X | 6/10 | 5771 days | 1% |
| Schygulla | 8/10 | 5781 days | 1% |
| Sinjc Grude | 8/10 | 5786 days | 1% |
| Lorena | 9/10 | 5789 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5802 days | 0% |
| asselman | 4/10 | 5836 days | 0% |
| Decuq | 5/10 | 5862 days | 1% |
| paulandcathy | 5/10 | 5906 days | 1% |
| Kelly | 5/10 | 6006 days | 1% |
| OliverG1 | 8/10 | 6083 days | 1% |
| JoR | 4/10 | 6083 days | 0% |
| Vivien Williams | 1/10 | 6113 days | 0% |
| MetteK | 8/10 | 6129 days | 1% |
| Lucas | 6/10 | 6138 days | 1% |
| Frank | 7/10 | 6138 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.65% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 32 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 29 | -0.59% |
| 30 | -0.61% |
| 31 | -0.63% |
| 32 | -0.65% |
| 33 | -0.67% |
| 34 | -0.69% |
| 35 | -0.71% |
| … | … |
Balancing Adjustment
1.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.