Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
153 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 156 reviews. There are 153 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 153 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
16% |
| 9/10 | 29 |
|
19% |
| 8/10 | 36 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.84% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 74.84% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 153 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 9/10 | 77 days | 100% |
| Rory M | 8/10 | 77 days | 99% |
| Rich | 9/10 | 138 days | 99% |
| BP | 10/10 | 169 days | 100% |
| Shaun | 8/10 | 319 days | 94% |
| Thom S | 8/10 | 350 days | 92% |
| Diane n Dave | 10/10 | 350 days | 94% |
| Lynda k | 8/10 | 350 days | 92% |
| Anne | 6/10 | 350 days | 81% |
| Dean | 10/10 | 503 days | 87% |
| Mike Fricker | 9/10 | 625 days | 78% |
| Hannah | 10/10 | 625 days | 79% |
| Jorian | 6/10 | 656 days | 66% |
| Lou | 10/10 | 685 days | 74% |
| Tal Tal | 10/10 | 716 days | 72% |
| Donna Harbidge | 9/10 | 838 days | 60% |
| Charlie | 9/10 | 869 days | 57% |
| Henry | 9/10 | 900 days | 54% |
| Amy Catley | 6/10 | 961 days | 42% |
| FitzHanss | 10/10 | 1022 days | 42% |
| Lieke | 4/10 | 1050 days | 26% |
| Ju | 4/10 | 1050 days | 26% |
| Alexandra | 9/10 | 1081 days | 37% |
| Aiden | 6/10 | 1081 days | 32% |
| Julia | 9/10 | 1081 days | 37% |
| RR | 9/10 | 1112 days | 34% |
| Sophie | 8/10 | 1112 days | 34% |
| Amel | 10/10 | 1112 days | 34% |
| Julia | 9/10 | 1112 days | 34% |
| Evan | 8/10 | 1142 days | 31% |
| Marcus | 3/10 | 1142 days | 17% |
| Rebecca Woodbridge | 8/10 | 1142 days | 31% |
| Eoin from Ireland | 10/10 | 1173 days | 30% |
| Hannah and Matthew | 7/10 | 1234 days | 23% |
| Justin | 10/10 | 1446 days | 13% |
| Wayne | 10/10 | 1538 days | 10% |
| Karthik | 10/10 | 1721 days | 6% |
| Thomas neil | 9/10 | 1752 days | 5% |
| Ange | 10/10 | 1811 days | 5% |
| Rach | 8/10 | 1872 days | 5% |
| Grace | 10/10 | 1872 days | 5% |
| JS | 8/10 | 1933 days | 5% |
| Jed Barnett | 10/10 | 2146 days | 4% |
| Clauds | 9/10 | 2146 days | 4% |
| Amanda | 8/10 | 2177 days | 4% |
| Fran | 9/10 | 2208 days | 4% |
| Sheri | 10/10 | 2238 days | 4% |
| Linda QLD | 9/10 | 2391 days | 4% |
| Lisanne | 7/10 | 2452 days | 4% |
| Beth | 9/10 | 2483 days | 4% |
| John | 3/10 | 2483 days | 2% |
| Michi | 9/10 | 2483 days | 4% |
| Jacqui | 8/10 | 2542 days | 4% |
| Inna | 10/10 | 2542 days | 4% |
| Tac | 9/10 | 2542 days | 4% |
| Anwang | 7/10 | 2573 days | 3% |
| Juraj | 7/10 | 2573 days | 3% |
| Kelsie | 9/10 | 2603 days | 3% |
| Nifty | 8/10 | 2603 days | 3% |
| Violet Murphy | 5/10 | 2634 days | 3% |
| Philip Page | 7/10 | 2634 days | 3% |
| Mike Fricker | 9/10 | 2634 days | 3% |
| Adva Cohen | 1/10 | 2664 days | 1% |
| Rachel | 8/10 | 2664 days | 3% |
| Holly Bartholomew | 7/10 | 2664 days | 3% |
| Cassie | 8/10 | 2664 days | 3% |
| Andres | 10/10 | 2695 days | 3% |
| Abu Samah Harun | 10/10 | 2726 days | 3% |
| Bex & Jake | 9/10 | 2787 days | 3% |
| Nathaniel Bond | 9/10 | 2846 days | 2% |
| Nicky Edwards | 9/10 | 2861 days | 3% |
| Hanneke van Dijk | 6/10 | 2881 days | 2% |
| Rogier van de Wiel | 8/10 | 2887 days | 3% |
| Helen Bond | 10/10 | 2907 days | 3% |
| Leong Mee Yee | 8/10 | 2909 days | 3% |
| Meijerelske | 9/10 | 2913 days | 3% |
| Laura Meelynn | 8/10 | 2937 days | 3% |
| Joe Trigg | 8/10 | 2979 days | 3% |
| Jenna Neivandt | 10/10 | 3019 days | 3% |
| Jozef Pinkerton | 6/10 | 3019 days | 2% |
| c mccabe | 8/10 | 3051 days | 3% |
| Chloe Watson | 8/10 | 3084 days | 2% |
| Duncan | 7/10 | 3136 days | 2% |
| Marc Lambert | 5/10 | 3188 days | 2% |
| Renard D | 5/10 | 3216 days | 2% |
| Daniel Andersson | 8/10 | 3240 days | 2% |
| Victoria Strong | 8/10 | 3270 days | 2% |
| David Townsend | 6/10 | 3321 days | 2% |
| Alicia McCormick | 6/10 | 3447 days | 2% |
| W Donovan | 8/10 | 3523 days | 2% |
| Wayne Jeskie | 5/10 | 3534 days | 1% |
| phillip dudman | 7/10 | 3534 days | 2% |
| Sara Dimnik | 7/10 | 3560 days | 1% |
| Sean Stevens | 8/10 | 3579 days | 2% |
| Corina Sima | 8/10 | 3585 days | 2% |
| Perrine Pilate | 8/10 | 3596 days | 2% |
| Helen James | 6/10 | 3608 days | 1% |
| Alex Macdonald | 6/10 | 3637 days | 1% |
| Harriet Bramley | 7/10 | 3763 days | 1% |
| Mitchell Henderson | 6/10 | 3789 days | 1% |
| Amy Steiger | 7/10 | 3790 days | 1% |
| Shelley | 5/10 | 3814 days | 1% |
| Nicole | 6/10 | 3859 days | 1% |
| Alistair Millward | 7/10 | 3940 days | 1% |
| Sam Smith | 5/10 | 3943 days | 1% |
| Adam Wight | 6/10 | 3946 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3958 days | 1% |
| Wilma Senior | 7/10 | 3971 days | 1% |
| Stefanie Feldman | 7/10 | 3991 days | 1% |
| Rebecca Weight | 8/10 | 3995 days | 1% |
| Alexis Leneveu | 10/10 | 4010 days | 1% |
| Viki Ziemba | 9/10 | 4027 days | 1% |
| Bert Snel | 9/10 | 4063 days | 1% |
| Claudia | 10/10 | 4124 days | 0% |
| Ane Didriksen | 6/10 | 4275 days | 0% |
| Iris Anette Berger | 6/10 | 4275 days | 0% |
| Mike Fricker | 9/10 | 4278 days | 0% |
| JoMary Smith | 7/10 | 4337 days | 0% |
| catherine welsh | 6/10 | 4368 days | 0% |
| andrewmh | 8/10 | 4399 days | 1% |
| PipandJon | 8/10 | 4429 days | 1% |
| Jitka Krejcova | 10/10 | 4660 days | 1% |
| Bertiethebus | 7/10 | 4674 days | 1% |
| Patrycja Polakowska | 9/10 | 4684 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5050 days | 1% |
| Aoife Lillis | 9/10 | 5056 days | 1% |
| G Tulloch | 1/10 | 5368 days | 0% |
| Sally Reeves | 1/10 | 5384 days | 0% |
| Hanggi | 10/10 | 5385 days | 1% |
| Julie | 5/10 | 5387 days | 1% |
| Alex | 7/10 | 5392 days | 1% |
| Eddie Stevens | 5/10 | 5399 days | 1% |
| Claudia Vermeer | 8/10 | 5419 days | 1% |
| Gillian de Vries | 6/10 | 5426 days | 1% |
| dollimyxture | 7/10 | 5495 days | 1% |
| Polil | 5/10 | 5756 days | 1% |
| Marcus Kippner | 8/10 | 5761 days | 1% |
| Barbara & Sven | 5/10 | 5772 days | 1% |
| Rolf X | 6/10 | 5780 days | 1% |
| Schygulla | 8/10 | 5790 days | 1% |
| Sinjc Grude | 8/10 | 5795 days | 1% |
| Lorena | 9/10 | 5798 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5811 days | 0% |
| asselman | 4/10 | 5845 days | 0% |
| Decuq | 5/10 | 5871 days | 1% |
| paulandcathy | 5/10 | 5915 days | 1% |
| Kelly | 5/10 | 6015 days | 1% |
| OliverG1 | 8/10 | 6092 days | 1% |
| JoR | 4/10 | 6092 days | 0% |
| Vivien Williams | 1/10 | 6122 days | 0% |
| MetteK | 8/10 | 6138 days | 1% |
| Lucas | 6/10 | 6147 days | 1% |
| Frank | 7/10 | 6147 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.83% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 41 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 38 | -0.77% |
| 39 | -0.79% |
| 40 | -0.81% |
| 41 | -0.83% |
| 42 | -0.85% |
| 43 | -0.87% |
| 44 | -0.89% |
| … | … |
Balancing Adjustment
2.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.