G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hampshire Holiday Park Wanaka.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hampshire Holiday Park Wanaka
Valid Reviews
156 Valid Reviews
The Hampshire Holiday Park Wanaka experience has a total of 160 reviews. There are 156 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 156 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
17% |
| 9/10 | 30 |
|
19% |
| 8/10 | 37 |
|
24% |
| 7/10 | 19 |
|
12% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
8% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
75.13% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka valid reviews is 75.13% and is based on 156 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 156 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Hampshire Holiday Park Wanaka face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mr H | 8/10 | 14 days | 98% |
| Ailsa McIntosh | 10/10 | 42 days | 100% |
| Clement | 9/10 | 73 days | 99% |
| Vera | 9/10 | 165 days | 98% |
| Rory M | 8/10 | 165 days | 97% |
| Rich | 9/10 | 226 days | 96% |
| BP | 10/10 | 257 days | 96% |
| Shaun | 8/10 | 407 days | 89% |
| Thom S | 8/10 | 438 days | 87% |
| Diane n Dave | 10/10 | 438 days | 89% |
| Lynda k | 8/10 | 438 days | 87% |
| Anne | 6/10 | 438 days | 77% |
| Dean | 10/10 | 591 days | 80% |
| Mike Fricker | 9/10 | 713 days | 70% |
| Hannah | 10/10 | 713 days | 71% |
| Jorian | 6/10 | 744 days | 59% |
| Lou | 10/10 | 773 days | 66% |
| Tal Tal | 10/10 | 804 days | 63% |
| Donna Harbidge | 9/10 | 926 days | 51% |
| Charlie | 9/10 | 957 days | 48% |
| Henry | 9/10 | 988 days | 45% |
| Amy Catley | 6/10 | 1049 days | 34% |
| FitzHanss | 10/10 | 1110 days | 34% |
| Lieke | 4/10 | 1138 days | 21% |
| Ju | 4/10 | 1138 days | 21% |
| Alexandra | 9/10 | 1169 days | 29% |
| Aiden | 6/10 | 1169 days | 25% |
| Julia | 9/10 | 1169 days | 29% |
| RR | 9/10 | 1200 days | 27% |
| Sophie | 8/10 | 1200 days | 27% |
| Amel | 10/10 | 1200 days | 27% |
| Julia | 9/10 | 1200 days | 27% |
| Evan | 8/10 | 1230 days | 25% |
| Marcus | 3/10 | 1230 days | 14% |
| Rebecca Woodbridge | 8/10 | 1230 days | 25% |
| Eoin from Ireland | 10/10 | 1261 days | 23% |
| Hannah and Matthew | 7/10 | 1322 days | 18% |
| Justin | 10/10 | 1534 days | 10% |
| Wayne | 10/10 | 1626 days | 7% |
| Karthik | 10/10 | 1809 days | 5% |
| Thomas neil | 9/10 | 1840 days | 5% |
| Ange | 10/10 | 1899 days | 5% |
| Rach | 8/10 | 1960 days | 5% |
| Grace | 10/10 | 1960 days | 5% |
| JS | 8/10 | 2021 days | 5% |
| Jed Barnett | 10/10 | 2234 days | 4% |
| Clauds | 9/10 | 2234 days | 4% |
| Amanda | 8/10 | 2265 days | 4% |
| Fran | 9/10 | 2296 days | 4% |
| Sheri | 10/10 | 2326 days | 4% |
| Linda QLD | 9/10 | 2479 days | 4% |
| Lisanne | 7/10 | 2540 days | 3% |
| Beth | 9/10 | 2571 days | 3% |
| John | 3/10 | 2571 days | 2% |
| Michi | 9/10 | 2571 days | 3% |
| Jacqui | 8/10 | 2630 days | 3% |
| Inna | 10/10 | 2630 days | 3% |
| Tac | 9/10 | 2630 days | 3% |
| Anwang | 7/10 | 2661 days | 3% |
| Juraj | 7/10 | 2661 days | 3% |
| Kelsie | 9/10 | 2691 days | 3% |
| Nifty | 8/10 | 2691 days | 3% |
| Violet Murphy | 5/10 | 2722 days | 2% |
| Philip Page | 7/10 | 2722 days | 3% |
| Mike Fricker | 9/10 | 2722 days | 3% |
| Adva Cohen | 1/10 | 2752 days | 1% |
| Rachel | 8/10 | 2752 days | 3% |
| Holly Bartholomew | 7/10 | 2752 days | 3% |
| Cassie | 8/10 | 2752 days | 3% |
| Andres | 10/10 | 2783 days | 3% |
| Abu Samah Harun | 10/10 | 2814 days | 3% |
| Bex & Jake | 9/10 | 2875 days | 3% |
| Nathaniel Bond | 9/10 | 2934 days | 2% |
| Nicky Edwards | 9/10 | 2949 days | 3% |
| Hanneke van Dijk | 6/10 | 2969 days | 2% |
| Rogier van de Wiel | 8/10 | 2975 days | 3% |
| Helen Bond | 10/10 | 2995 days | 3% |
| Leong Mee Yee | 8/10 | 2997 days | 3% |
| Meijerelske | 9/10 | 3001 days | 3% |
| Laura Meelynn | 8/10 | 3025 days | 3% |
| Joe Trigg | 8/10 | 3067 days | 2% |
| Jenna Neivandt | 10/10 | 3107 days | 2% |
| Jozef Pinkerton | 6/10 | 3107 days | 2% |
| c mccabe | 8/10 | 3139 days | 2% |
| Chloe Watson | 8/10 | 3172 days | 2% |
| Duncan | 7/10 | 3224 days | 2% |
| Marc Lambert | 5/10 | 3276 days | 2% |
| Renard D | 5/10 | 3304 days | 2% |
| Daniel Andersson | 8/10 | 3328 days | 2% |
| Victoria Strong | 8/10 | 3358 days | 2% |
| David Townsend | 6/10 | 3409 days | 2% |
| Alicia McCormick | 6/10 | 3535 days | 1% |
| W Donovan | 8/10 | 3611 days | 1% |
| Wayne Jeskie | 5/10 | 3622 days | 1% |
| phillip dudman | 7/10 | 3622 days | 1% |
| Sara Dimnik | 7/10 | 3648 days | 1% |
| Sean Stevens | 8/10 | 3667 days | 1% |
| Corina Sima | 8/10 | 3673 days | 1% |
| Perrine Pilate | 8/10 | 3684 days | 1% |
| Helen James | 6/10 | 3696 days | 1% |
| Alex Macdonald | 6/10 | 3725 days | 1% |
| Harriet Bramley | 7/10 | 3851 days | 1% |
| Mitchell Henderson | 6/10 | 3877 days | 1% |
| Amy Steiger | 7/10 | 3878 days | 1% |
| Shelley | 5/10 | 3902 days | 1% |
| Nicole | 6/10 | 3947 days | 1% |
| Alistair Millward | 7/10 | 4028 days | 1% |
| Sam Smith | 5/10 | 4031 days | 0% |
| Adam Wight | 6/10 | 4034 days | 0% |
| Sebastiaan Kemperman | 6/10 | 4046 days | 1% |
| Wilma Senior | 7/10 | 4059 days | 1% |
| Stefanie Feldman | 7/10 | 4079 days | 1% |
| Rebecca Weight | 8/10 | 4083 days | 1% |
| Alexis Leneveu | 10/10 | 4098 days | 1% |
| Viki Ziemba | 9/10 | 4115 days | 0% |
| Bert Snel | 9/10 | 4151 days | 0% |
| Claudia | 10/10 | 4212 days | 0% |
| Ane Didriksen | 6/10 | 4363 days | 0% |
| Iris Anette Berger | 6/10 | 4363 days | 0% |
| Mike Fricker | 9/10 | 4366 days | 0% |
| JoMary Smith | 7/10 | 4425 days | 1% |
| catherine welsh | 6/10 | 4456 days | 1% |
| andrewmh | 8/10 | 4487 days | 1% |
| PipandJon | 8/10 | 4517 days | 1% |
| Jitka Krejcova | 10/10 | 4748 days | 1% |
| Bertiethebus | 7/10 | 4762 days | 1% |
| Patrycja Polakowska | 9/10 | 4772 days | 1% |
| Peter & Kate Carmichael | 8/10 | 5138 days | 1% |
| Aoife Lillis | 9/10 | 5144 days | 1% |
| G Tulloch | 1/10 | 5456 days | 0% |
| Sally Reeves | 1/10 | 5472 days | 0% |
| Hanggi | 10/10 | 5473 days | 1% |
| Julie | 5/10 | 5475 days | 1% |
| Alex | 7/10 | 5480 days | 1% |
| Eddie Stevens | 5/10 | 5487 days | 1% |
| Claudia Vermeer | 8/10 | 5507 days | 1% |
| Gillian de Vries | 6/10 | 5514 days | 1% |
| dollimyxture | 7/10 | 5583 days | 1% |
| Polil | 5/10 | 5844 days | 1% |
| Marcus Kippner | 8/10 | 5849 days | 1% |
| Barbara & Sven | 5/10 | 5860 days | 1% |
| Rolf X | 6/10 | 5868 days | 1% |
| Schygulla | 8/10 | 5878 days | 1% |
| Sinjc Grude | 8/10 | 5883 days | 1% |
| Lorena | 9/10 | 5886 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5899 days | 0% |
| asselman | 4/10 | 5933 days | 0% |
| Decuq | 5/10 | 5959 days | 1% |
| paulandcathy | 5/10 | 6003 days | 1% |
| Kelly | 5/10 | 6103 days | 1% |
| OliverG1 | 8/10 | 6180 days | 1% |
| JoR | 4/10 | 6180 days | 0% |
| Vivien Williams | 1/10 | 6210 days | 0% |
| MetteK | 8/10 | 6226 days | 1% |
| Lucas | 6/10 | 6235 days | 1% |
| Frank | 7/10 | 6235 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hampshire Holiday Park Wanaka experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.08% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Hampshire Holiday Park Wanaka experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hampshire Holiday Park Wanaka experience has been adjusted for 4 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| … | … |
Balancing Adjustment
1.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.