Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Dunedin Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Dunedin Holiday Park
Valid Reviews
136 Valid Reviews
The Dunedin Holiday Park experience has a total of 140 reviews. There are 136 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 136 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
10% |
| 9/10 | 21 |
|
15% |
| 8/10 | 47 |
|
35% |
| 7/10 | 23 |
|
17% |
| 6/10 | 12 |
|
9% |
| 5/10 | 7 |
|
5% |
| 4/10 | 3 |
|
2% |
| 3/10 | 5 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
2% |
73.90% Average
The raw data average (mean) for all the Dunedin Holiday Park valid reviews is 73.90% and is based on 136 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
38 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 136 valid reviews, the experience has 38 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 38 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
5% |
| 9/10 | 8 |
|
21% |
| 8/10 | 13 |
|
34% |
| 7/10 | 6 |
|
16% |
| 6/10 | 3 |
|
8% |
| 5/10 | 2 |
|
5% |
| 4/10 | 2 |
|
5% |
| 3/10 | 2 |
|
5% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
73.68% Average
The raw data average (mean) for all the Dunedin Holiday Park face-to-face reviews is 73.68% and is based on 38 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.57%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| TS | 7/10 | 37 days | 100% |
| Rory M | 7/10 | 68 days | 99% |
| Michael Fraser | 5/10 | 98 days | 81% |
| Cafe | 10/10 | 341 days | 100% |
| Sarah | 7/10 | 341 days | 93% |
| Brett | 9/10 | 372 days | 98% |
| Debyron | 8/10 | 372 days | 97% |
| Lu | 8/10 | 647 days | 80% |
| Janneke | 9/10 | 647 days | 81% |
| Diana Heffner | 1/10 | 768 days | 29% |
| Nicky | 7/10 | 799 days | 63% |
| Shykiwi | 7/10 | 952 days | 48% |
| Amy Fortin-Barrette | 9/10 | 952 days | 51% |
| Lukas Meier | 2/10 | 1013 days | 21% |
| Laz. | 8/10 | 1013 days | 45% |
| Paul McLaughlin | 8/10 | 1041 days | 42% |
| RR | 6/10 | 1103 days | 32% |
| Colin | 9/10 | 1164 days | 32% |
| Carol | 9/10 | 1317 days | 21% |
| Rosie | 7/10 | 1559 days | 9% |
| Ogilvie family of 5 | 8/10 | 1802 days | 5% |
| Monkeyalan | 7/10 | 1924 days | 5% |
| Carla | 8/10 | 2137 days | 5% |
| Tanja & Sven | 6/10 | 2168 days | 4% |
| Nigel Crane | 10/10 | 2199 days | 5% |
| Corin Krainer | 5/10 | 2199 days | 3% |
| Fran | 6/10 | 2199 days | 4% |
| Stevie | 5/10 | 2443 days | 3% |
| Cassie | 9/10 | 2655 days | 4% |
| Kiri Edwards | 7/10 | 2717 days | 3% |
| Sue | 6/10 | 2717 days | 3% |
| sally m | 10/10 | 2747 days | 3% |
| Bailey Dunne | 8/10 | 2839 days | 3% |
| Benn | 8/10 | 2839 days | 3% |
| Angela MacPherson | 8/10 | 2858 days | 3% |
| Shira LA | 8/10 | 2867 days | 3% |
| Mark Lindeman | 3/10 | 2867 days | 2% |
| Jack James | 8/10 | 2925 days | 3% |
| Rodney Morris | 7/10 | 2959 days | 3% |
| Laeticia Coelho | 10/10 | 2965 days | 3% |
| Samantha Brewin | 7/10 | 2970 days | 3% |
| Suzanne Halfpenny | 6/10 | 2988 days | 2% |
| Charlie Dodds | 8/10 | 3014 days | 3% |
| Jo Dawson | 8/10 | 3098 days | 3% |
| Per Rantze | 1/10 | 3111 days | 1% |
| Chris Nugent | 10/10 | 3134 days | 3% |
| Josh Withell | 4/10 | 3188 days | 2% |
| Iris Maatman | 10/10 | 3194 days | 2% |
| Paul Smith | 8/10 | 3198 days | 2% |
| Frank Hofmann | 10/10 | 3198 days | 2% |
| Josephine Ayvadian | 10/10 | 3204 days | 2% |
| Walter Neff | 7/10 | 3232 days | 2% |
| Rebecca Lindsey | 8/10 | 3263 days | 2% |
| Lenka Pruherova | 8/10 | 3274 days | 2% |
| Sylvie Martel | 10/10 | 3282 days | 2% |
| Alex Dorrington | 10/10 | 3288 days | 2% |
| estelle D | 6/10 | 3294 days | 2% |
| Sheryl Hicks | 8/10 | 3336 days | 2% |
| Helen Keck | 10/10 | 3421 days | 2% |
| Philippa Buchanan | 8/10 | 3440 days | 2% |
| Sarah Hammond | 9/10 | 3458 days | 2% |
| Tony | 8/10 | 3538 days | 2% |
| Ray Tombs | 8/10 | 3555 days | 2% |
| Roland Tauchner | 3/10 | 3574 days | 1% |
| Peter Fink | 9/10 | 3579 days | 1% |
| David From Switzerland | 7/10 | 3643 days | 1% |
| Richard Kirby | 7/10 | 3644 days | 1% |
| Valerie Wee | 7/10 | 3668 days | 1% |
| Pang Albert | 7/10 | 3755 days | 1% |
| Fabien Metro | 9/10 | 3792 days | 1% |
| Nicole | 9/10 | 3850 days | 1% |
| Barry Goodwin | 5/10 | 3931 days | 1% |
| Larry Dashiell | 10/10 | 3935 days | 1% |
| John Drake | 6/10 | 3940 days | 1% |
| Bjorn Privat | 5/10 | 4016 days | 1% |
| Lucy Grund | 9/10 | 4026 days | 1% |
| Gianpiero Rodari | 8/10 | 4055 days | 1% |
| Bert Snel | 8/10 | 4055 days | 1% |
| Andrea | 8/10 | 4086 days | 1% |
| Rawiri johnston | 8/10 | 4208 days | 0% |
| Mike Fricker | 8/10 | 4269 days | 0% |
| Marek Heiurich | 3/10 | 4278 days | 0% |
| Stefan Glock | 9/10 | 4283 days | 0% |
| Brita Topp | 8/10 | 4300 days | 0% |
| Becky Davis | 8/10 | 4327 days | 0% |
| Ted Cole | 7/10 | 4328 days | 0% |
| Carina Borho | 8/10 | 4334 days | 0% |
| Markus Spitzmueller | 9/10 | 4335 days | 0% |
| Maya Bakker-deDreu | 8/10 | 4349 days | 0% |
| Andy Karl | 8/10 | 4359 days | 0% |
| Elly Zimmer | 5/10 | 4366 days | 0% |
| A Farquhar | 6/10 | 4420 days | 1% |
| Henrik Joshua | 8/10 | 4451 days | 1% |
| Kerri | 8/10 | 4481 days | 1% |
| Florian | 8/10 | 4634 days | 1% |
| Verena | 9/10 | 4656 days | 1% |
| Anja S | 9/10 | 4656 days | 1% |
| Moni Sangoi | 6/10 | 4693 days | 1% |
| Lis Bon | 9/10 | 4724 days | 1% |
| Martin | 8/10 | 4724 days | 1% |
| Hanneke P | 7/10 | 4724 days | 1% |
| Martyn Kool | 4/10 | 4741 days | 0% |
| Marieke | 4/10 | 4741 days | 0% |
| M Natterser | 8/10 | 4743 days | 1% |
| Katharina Pape | 9/10 | 4753 days | 1% |
| Kimothy | 8/10 | 4999 days | 1% |
| Hilbert vanEssen | 7/10 | 5027 days | 1% |
| Beeny | 6/10 | 5040 days | 1% |
| Peter Aertssen | 7/10 | 5045 days | 1% |
| John Heal | 8/10 | 5135 days | 1% |
| Heather & Jenny | 7/10 | 5136 days | 1% |
| neilqecosse | 9/10 | 5212 days | 1% |
| damaca | 1/10 | 5212 days | 0% |
| redmatthew16 | 9/10 | 5304 days | 1% |
| Ed Piotrowski | 8/10 | 5373 days | 1% |
| Graham Greentree | 8/10 | 5373 days | 1% |
| G Cucel | 10/10 | 5379 days | 1% |
| Siggi Wick | 6/10 | 5387 days | 1% |
| Barbara Link | 8/10 | 5387 days | 1% |
| Tinnermans | 7/10 | 5390 days | 1% |
| LandJ | 3/10 | 5396 days | 1% |
| Lenore Dejong | 10/10 | 5398 days | 1% |
| Mr & Mrs Mackie | 5/10 | 5406 days | 1% |
| Dana Pagliarini | 8/10 | 5412 days | 1% |
| Ellen Thompson | 3/10 | 5419 days | 0% |
| dollimyxture | 9/10 | 5455 days | 1% |
| nelliekaye | 8/10 | 5577 days | 1% |
| Paula Martinez | 8/10 | 5764 days | 1% |
| Dieter Groscurth | 7/10 | 5771 days | 1% |
| Jennifer Templeton | 8/10 | 5806 days | 1% |
| asselman | 8/10 | 5836 days | 1% |
| hellami | 8/10 | 5881 days | 1% |
| Ritag | 9/10 | 5967 days | 1% |
| GrahamM1 | 7/10 | 6128 days | 1% |
| Dirk | 8/10 | 6138 days | 1% |
| John | 6/10 | 6144 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Dunedin Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.55% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Dunedin Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Dunedin Holiday Park experience has been adjusted for 27 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 24 | -0.49% |
| 25 | -0.51% |
| 26 | -0.53% |
| 27 | -0.55% |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| … | … |
Balancing Adjustment
4.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.