Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lakes Edge Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Lakes Edge Holiday Park

Valid Reviews

342 Valid Reviews

The Lakes Edge Holiday Park experience has a total of 347 reviews. There are 342 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 342 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 57
17%
8/10 84
25%
7/10 63
18%
6/10 34
10%
5/10 21
6%
4/10 10
3%
3/10 12
4%
2/10 9
3%
1/10 12
4%

71.37% Average

The raw data average (mean) for all the Lakes Edge Holiday Park valid reviews is 71.37% and is based on 342 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

94 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 342 valid reviews, the experience has 94 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 94 face-to-face reviews:

Rating Count Percentage
10/10 14
15%
9/10 15
16%
8/10 29
31%
7/10 15
16%
6/10 7
7%
5/10 5
5%
4/10 4
4%
3/10 2
2%
2/10 2
2%
1/10 1
1%

75.11% Average

The raw data average (mean) for all the Lakes Edge Holiday Park face-to-face reviews is 75.11% and is based on 94 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

76.07%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Rich 9/10 97 days 100%
Debra Smith 9/10 250 days 97%
Pedro 5/10 309 days 73%
Hannah 5/10 371 days 71%
Jen 8/10 401 days 90%
Sue Peggs 3/10 401 days 50%
Stu 6/10 432 days 78%
Laura 7/10 462 days 83%
Dean 9/10 493 days 87%
Charlee d 10/10 493 days 87%
JD 7/10 554 days 78%
Becky RYG 1/10 615 days 32%
Jane 10/10 646 days 77%
Symen 9/10 646 days 77%
Vantrolls 7/10 646 days 72%
Loam 6/10 706 days 63%
Silene.arvinberod@gmail.com 8/10 767 days 66%
Nicky 5/10 798 days 49%
Marie Perret 9/10 798 days 64%
June Cormack 8/10 798 days 63%
Sandy 8/10 859 days 58%
Kelsie 9/10 859 days 58%
Bao 9/10 920 days 52%
Walt Drechsler 8/10 951 days 48%
Taylor Russell 7/10 951 days 46%
Christy 7/10 951 days 46%
Amy Catley 9/10 951 days 49%
Ryli West 9/10 981 days 46%
Kilee Leblanc 7/10 981 days 43%
Anne 8/10 981 days 45%
Gee 7/10 981 days 43%
Sarah Woolley 9/10 1012 days 43%
Kornelia Pranjko 7/10 1012 days 40%
Laura 10/10 1012 days 43%
Esther 6/10 1040 days 35%
Kim 5/10 1040 days 31%
Sophie Rellensmann 7/10 1071 days 35%
Arie 6/10 1071 days 33%
Jonny 6/10 1071 days 33%
RR 7/10 1102 days 33%
Amel 9/10 1102 days 35%
Rob J 8/10 1102 days 35%
Jouke 6/10 1132 days 28%
Sophie Cooper 10/10 1193 days 28%
Rachel Wilcox 8/10 1193 days 28%
Kate Harroer 8/10 1224 days 25%
Hannah and Matthew 10/10 1224 days 26%
Joon 7/10 1255 days 22%
Karenw 10/10 1377 days 17%
Bill 1/10 1377 days 7%
Oonagh 8/10 1436 days 14%
Lisa 10/10 1436 days 14%
Rosie 9/10 1528 days 10%
Terry and Dj 10/10 1620 days 7%
Kirsti 10/10 1711 days 6%
Tash and Liam 9/10 1742 days 5%
Ellie Richards 10/10 1742 days 5%
Emma 9/10 1770 days 5%
Will 9/10 1832 days 5%
Matt 2/10 1832 days 2%
Dan 9/10 1832 days 5%
Graham 10/10 1832 days 5%
Rach 6/10 1862 days 4%
Hamish 10/10 1893 days 5%
Chi Niu 2/10 1893 days 2%
Nadia McKay 10/10 1893 days 5%
Morgan 9/10 1893 days 5%
Christopher 1/10 1923 days 2%
Ric van Weede 8/10 1923 days 5%
Edward 5/10 1923 days 4%
Chris 6/10 1954 days 4%
David 8/10 2015 days 5%
Justine 9/10 2015 days 5%
Robert Adler 9/10 2107 days 4%
Jamie Morrison 10/10 2107 days 4%
sandrine sainson 3/10 2136 days 2%
Miles 9/10 2136 days 4%
Clauds 9/10 2136 days 4%
Liz Wade 6/10 2167 days 4%
Tanja & Sven 7/10 2167 days 4%
Adam 9/10 2198 days 4%
Robert Killey 6/10 2198 days 4%
Tanja Rombey 8/10 2198 days 4%
David 7/10 2198 days 4%
Kellen Richter 7/10 2228 days 4%
Tahiti Sailor 2/10 2228 days 2%
Sabine 10/10 2228 days 4%
Sue W 8/10 2228 days 4%
K&KRahimi 4/10 2228 days 3%
Katherine Ong 7/10 2259 days 4%
Lauren Smith 10/10 2259 days 4%
Phil 5/10 2289 days 3%
Andrew Hammond 8/10 2289 days 4%
Ben and Liv 8/10 2320 days 4%
Brendan Trotter 10/10 2351 days 4%
Josie 1/10 2381 days 2%
Topher Ward 2/10 2381 days 2%
Taylor 7/10 2442 days 4%
Aisling 8/10 2473 days 4%
Tuval Rabina 2/10 2501 days 2%
Kimberly Boyle 9/10 2501 days 4%
Blazey’s 9/10 2501 days 4%
Jacqui 5/10 2532 days 3%
Siggi &Brian 8/10 2532 days 4%
Zoe 7/10 2532 days 3%
Kevin O'Brien 8/10 2532 days 4%
Samantha H. 6/10 2563 days 3%
Marieke 8/10 2593 days 3%
Nifty 4/10 2593 days 2%
James & Kerry 7/10 2593 days 3%
Violet Murphy 7/10 2624 days 3%
Mike Fricker 9/10 2624 days 3%
Claudia 8/10 2654 days 3%
Holly Bartholomew 9/10 2654 days 3%
Grizzly Girl 6/10 2654 days 3%
Louis 8/10 2716 days 3%
Rhiannon Mason 7/10 2746 days 3%
Bex & Jake 8/10 2777 days 3%
Charlesbrooksphotographer 7/10 2777 days 3%
Robin 7/10 2807 days 3%
Matt 8/10 2807 days 3%
Mike78 7/10 2807 days 3%
Frances L 9/10 2807 days 3%
Tati Moron 7/10 2811 days 2%
Boguslaw MAKIELLO 3/10 2821 days 1%
Philipp Stech 3/10 2826 days 2%
Nathaniel Bond 7/10 2836 days 2%
Qi Moss 9/10 2838 days 3%
Ben H 9/10 2838 days 3%
Nat 8/10 2838 days 3%
Jon Mulcaster 7/10 2841 days 2%
Clobby 5/10 2866 days 2%
Eversons 8/10 2866 days 3%
Leong Mee Yee 7/10 2870 days 2%
Suzanne Wijsman 8/10 2874 days 3%
Claire Hodges 7/10 2876 days 3%
Christian Schories 10/10 2878 days 3%
Helen Bond 9/10 2897 days 3%
Edwin Bos 3/10 2926 days 2%
Nadene Wheatley 9/10 2954 days 3%
Tammy Schein 8/10 2958 days 3%
Sandra Jeffers 6/10 2974 days 2%
M Karutz 6/10 2982 days 2%
Carl von Horstig 7/10 2986 days 3%
Gary Prescot 7/10 2991 days 3%
Geoff Steele 6/10 3019 days 2%
Andy Dearman 5/10 3040 days 2%
Jane Leong 3/10 3045 days 1%
Brooke McGregor 1/10 3049 days 1%
Nicholas Chan 8/10 3080 days 3%
Linn Niziak 6/10 3103 days 2%
Joanne Haslam 9/10 3122 days 2%
Elena Rusalen 7/10 3138 days 2%
Sama-Al Adim 1/10 3172 days 1%
Cecile 6/10 3177 days 2%
Peter Schurke 3/10 3196 days 1%
Kerry Lee 10/10 3202 days 2%
Fabio Flepp 8/10 3209 days 2%
Hartje Opfietse 4/10 3238 days 1%
Lee Burdett 6/10 3247 days 2%
Erika 2/10 3255 days 1%
Kelly Roxanne 6/10 3262 days 2%
Rebecca Lindsey 7/10 3262 days 2%
Nigel Heinemann 8/10 3290 days 2%
S Webb 5/10 3295 days 2%
Rima 7/10 3301 days 2%
Zipora Risakotta 8/10 3346 days 2%
Salvador Jimenez 1/10 3370 days 1%
Ana Ciocchini 1/10 3370 days 1%
Rosanne van Dooren 8/10 3374 days 2%
Michelle Klein 7/10 3384 days 2%
Jenny Parker 9/10 3394 days 2%
Mike Pierre 5/10 3395 days 1%
Kim Donze 8/10 3396 days 2%
Will Hughes 7/10 3412 days 2%
Jack Metcalfe 7/10 3414 days 2%
Mikael Torres 7/10 3416 days 2%
Peter Savory 8/10 3424 days 2%
Belinda Clarke 10/10 3481 days 2%
María del Carmen Escandell 7/10 3500 days 2%
W Donovan 8/10 3513 days 2%
J Neupaertl 1/10 3531 days 1%
Susan Boyton 7/10 3544 days 2%
Rik Lammers 5/10 3546 days 1%
Peter Barker 8/10 3548 days 2%
Al Hindley 9/10 3566 days 2%
Jennifer Gordon-Jones 7/10 3571 days 1%
Mattijs Hoogenbosch 10/10 3574 days 2%
Esther M 6/10 3581 days 1%
Perrine Pilate 6/10 3586 days 1%
Udo Morello 9/10 3590 days 2%
Philippa and Adam 6/10 3600 days 1%
R Werder 7/10 3612 days 1%
Lucia 8/10 3628 days 1%
David From Switzerland 9/10 3639 days 1%
Paul Frost 7/10 3702 days 1%
Lesa Price 4/10 3718 days 1%
Barbara Qin 9/10 3721 days 1%
Chloe Aspinall 9/10 3723 days 1%
Andreas Knipper 8/10 3774 days 1%
Mitchell Henderson 6/10 3779 days 1%
Annabelle deMontignie 8/10 3781 days 1%
Fabien Metro 8/10 3785 days 1%
Georgia Posar 10/10 3849 days 1%
Yann Le Gac 3/10 3873 days 1%
Yvonne Wu 7/10 3873 days 1%
Wolfgang Rank 10/10 3902 days 1%
Mike Gornall 8/10 3934 days 1%
Mike Merrick 6/10 3941 days 1%
Gethin Pearson 8/10 3955 days 1%
Averil Brown 8/10 3959 days 1%
Hol. M. 8/10 3993 days 1%
holidaymad from Solihull 8/10 3993 days 1%
Matthias Thorn 8/10 3993 days 1%
Hugo Hsu 6/10 4004 days 1%
Lisa Quayle 8/10 4011 days 1%
Andreas Iversen 10/10 4015 days 1%
Ron Clarke 8/10 4024 days 1%
Charlee Jayne 6/10 4146 days 0%
Fabian Rodriguez 7/10 4207 days 0%
Richard 8/10 4207 days 0%
Lindsay Berquist 8/10 4238 days 0%
Linda Morey 2/10 4238 days 0%
Julian Kuemme 8/10 4274 days 0%
Mandy Reich 8/10 4275 days 0%
Gillian Scott 9/10 4297 days 0%
Eva-Maria Krueger 9/10 4299 days 0%
Mike Fricker 8/10 4299 days 0%
tracey aylmer 3/10 4299 days 0%
Denise Ewbank 8/10 4314 days 0%
Manuela Michelbach 6/10 4316 days 0%
Marius Hoffmann 6/10 4316 days 0%
Sue L 7/10 4327 days 0%
Monique Monique 7/10 4327 days 0%
S B 10/10 4340 days 0%
M K 10/10 4340 days 0%
Maya Bakker-deDreu 7/10 4348 days 0%
Anne and Steve Bartlett 8/10 4350 days 0%
Gill Odell 8/10 4358 days 0%
Andrew Cattanach 4/10 4358 days 0%
Angelika Bottcher 9/10 4364 days 0%
Jesse Farrell 8/10 4367 days 0%
andrewmh 9/10 4389 days 1%
Kiwix3 10/10 4450 days 1%
Nigel & Annie Dale 9/10 4450 days 1%
Frankie Branco 4/10 4511 days 1%
Andrew Spooner 1/10 4542 days 0%
shaynne thompson 10/10 4633 days 1%
samuel maull 3/10 4633 days 1%
Friederike 9/10 4648 days 1%
Ken Milligan 8/10 4651 days 1%
Cmi 5/10 4723 days 1%
Roeland Driessen 7/10 4723 days 1%
rvonroad 5/10 4723 days 1%
JandJ Shafer 7/10 4723 days 1%
Loesje 7/10 4723 days 1%
Michael Kretzschmar 6/10 4740 days 1%
Al Stuart 5/10 4741 days 1%
Craig Jones 7/10 4754 days 1%
sueadegizmo 5/10 4937 days 1%
MeganG 8/10 4968 days 1%
TeamJames 1/10 4998 days 0%
Christina Bruellhardt 10/10 5011 days 1%
Marc Schmiedily 7/10 5015 days 1%
Harry Ruys 8/10 5025 days 1%
Marion Hassink 8/10 5035 days 1%
Melanie Mathiak 10/10 5041 days 1%
Stephanie Kohlmann 8/10 5043 days 1%
Judith Fowler 9/10 5044 days 1%
Helen Chilton 10/10 5046 days 1%
Clemens 8/10 5051 days 1%
Horst Langstein 9/10 5051 days 1%
Dugald McCallum 8/10 5057 days 1%
Mike1952 6/10 5058 days 1%
Ray Coombe 10/10 5132 days 1%
Sarah Graham 9/10 5136 days 1%
DJohnson 3/10 5211 days 1%
Lisa Milton 9/10 5357 days 1%
Gertz 8/10 5368 days 1%
Tom Bushell 9/10 5379 days 1%
Thomas 3/10 5382 days 0%
Irene and Werner Keil 7/10 5384 days 1%
Katherine and Pete Smal 5/10 5385 days 1%
T Lipscombe 2/10 5387 days 0%
Michaela Strohmarer 8/10 5387 days 1%
Harry Hammond 9/10 5388 days 1%
Chris & Anne Pearson 6/10 5389 days 1%
Douglas & Alison Mark 8/10 5391 days 1%
Pein van Nosrt 8/10 5394 days 1%
Fiona Crossley 4/10 5395 days 0%
Jennifer Sunderland 8/10 5397 days 1%
Manfred & Gabi 4/10 5406 days 0%
G Elliason 10/10 5409 days 1%
Jennie McIver 1/10 5410 days 0%
Teum and Orselien 4/10 5411 days 0%
Sandra Schneifer 9/10 5414 days 1%
Sarraute 6/10 5415 days 1%
D Hoekstra 6/10 5418 days 1%
John Simpson 8/10 5420 days 1%
Nuro 10/10 5501 days 1%
Andrew Hammond 7/10 5546 days 1%
aay451 7/10 5638 days 1%
Martina Pankova 4/10 5735 days 0%
katrina Marshall 7/10 5746 days 1%
Janny en Bert 8/10 5750 days 1%
Peter G 8/10 5754 days 1%
Chris Helms 8/10 5754 days 1%
Maureen Pearman 7/10 5761 days 1%
Hans Suess 2/10 5766 days 0%
Amanda Iavarone 9/10 5766 days 1%
Jobbs 10/10 5769 days 1%
Maria Newton 8/10 5770 days 1%
Robertson 5/10 5770 days 1%
Mattias Thorm 8/10 5782 days 1%
Ian E 8/10 5784 days 1%
Rob Alston 5/10 5788 days 1%
Michael and Tanja Kreugel 8/10 5797 days 1%
helennz 6/10 5804 days 1%
marylus 5/10 5834 days 1%
carsteng 7/10 5844 days 1%
Silvana Thom 10/10 5860 days 1%
Chris Bulman 7/10 5861 days 1%
Tillener 8/10 5876 days 1%
eowyn2k 8/10 5880 days 1%
bondd 7/10 5959 days 1%
richards1 9/10 5975 days 1%
marianneb 7/10 6094 days 1%
SteveB 9/10 6094 days 1%
Jelle 7/10 6097 days 1%
Dave Ashun 9/10 6101 days 1%
Eckhard Koepper 10/10 6106 days 1%
BevanLisa 9/10 6111 days 1%
Loethke 9/10 6112 days 1%
James O'Neil 10/10 6114 days 1%
Joel 10/10 6114 days 1%
JoanneM 7/10 6129 days 1%
RobC1 8/10 6129 days 1%
SebastianGermany1 8/10 6129 days 1%
JoT 10/10 6129 days 1%
AstridVG 8/10 6135 days 1%
Terry 8/10 6141 days 1%
John&Denise 5/10 6143 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lakes Edge Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.83% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Lakes Edge Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Lakes Edge Holiday Park experience has been adjusted for 90 days. Adjustments are according to the following table.

Days Adjustment
87 -1.77%
88 -1.79%
89 -1.81%
90 -1.83%
91 -1.85%
92 -1.87%
93 -1.89%

Balancing Adjustment

4.95% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

79%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.