Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rakaia River Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rakaia River Holiday Park
Valid Reviews
42 Valid Reviews
The Rakaia River Holiday Park experience has a total of 44 reviews. There are 42 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 42 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 42 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
24% |
| 9/10 | 15 |
|
36% |
| 8/10 | 7 |
|
17% |
| 7/10 | 5 |
|
12% |
| 6/10 | 1 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 1 |
|
2% |
| 2/10 | 1 |
|
2% |
| 1/10 | 1 |
|
2% |
81.43% Average
The raw data average (mean) for all the Rakaia River Holiday Park valid reviews is 81.43% and is based on 42 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
90.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pedro | 9/10 | 33 days | 100% |
| Laz. | 9/10 | 736 days | 69% |
| Son | 10/10 | 764 days | 67% |
| Joanne Webber | 9/10 | 826 days | 61% |
| Wendy | 9/10 | 1525 days | 10% |
| Rachel | 9/10 | 1647 days | 7% |
| Liam | 10/10 | 1800 days | 5% |
| Couple travelling | 9/10 | 1860 days | 5% |
| Bron | 9/10 | 2225 days | 4% |
| JT | 8/10 | 2256 days | 4% |
| Lance | 7/10 | 2317 days | 4% |
| Jo & Bree | 10/10 | 2348 days | 4% |
| Rakaia Visitor | 1/10 | 2562 days | 1% |
| Maureen Barlow | 7/10 | 2562 days | 3% |
| Anke Fronius | 8/10 | 2628 days | 3% |
| Denise Hall | 9/10 | 2900 days | 3% |
| Russell Carlson | 10/10 | 2914 days | 3% |
| P Poiraa | 8/10 | 2933 days | 3% |
| Camping WithKids | 6/10 | 2955 days | 2% |
| Cinterella | 7/10 | 3017 days | 2% |
| Marnie Edwards | 3/10 | 3045 days | 1% |
| Sara Dimnik | 9/10 | 3274 days | 2% |
| Lay Tyng Chan | 9/10 | 3328 days | 2% |
| Lucy Young | 9/10 | 3362 days | 2% |
| Viki Ziemba | 9/10 | 3474 days | 2% |
| Averil Brown | 4/10 | 3683 days | 1% |
| Kodie Howarth | 9/10 | 3715 days | 1% |
| Chris | 10/10 | 3931 days | 1% |
| Kayla Smith | 2/10 | 3962 days | 0% |
| Ara Moore-Tuwhangai | 8/10 | 3962 days | 1% |
| John Treasure | 8/10 | 4023 days | 1% |
| Andrew Magill | 9/10 | 4029 days | 0% |
| florent | 7/10 | 4051 days | 1% |
| Aaron Gallagher | 8/10 | 4063 days | 0% |
| Mette, Bo, Viktor & Olivia Seligmann | 8/10 | 4357 days | 0% |
| JandJ Shafer | 9/10 | 4447 days | 1% |
| Lyn H | 10/10 | 4478 days | 1% |
| pquensell | 10/10 | 4539 days | 1% |
| feuerrca | 10/10 | 4813 days | 1% |
| Jason Ritenour | 7/10 | 4935 days | 1% |
| bailey82 | 10/10 | 5239 days | 1% |
| Wilbert Germ | 10/10 | 5497 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rakaia River Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.41% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Rakaia River Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rakaia River Holiday Park experience has been adjusted for 20 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 17 | -0.35% |
| 18 | -0.37% |
| 19 | -0.39% |
| 20 | -0.41% |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| … | … |
Balancing Adjustment
1.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.