Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 202 reviews. There are 195 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 55 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.00% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.00% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicolas | 10/10 | 121 days | 100% |
| Anaïs | 6/10 | 121 days | 86% |
| Fabienne | 8/10 | 335 days | 93% |
| Travel1 | 6/10 | 335 days | 81% |
| Steve | 9/10 | 701 days | 72% |
| V L Nelson | 6/10 | 729 days | 61% |
| Andy | 4/10 | 760 days | 44% |
| RR | 10/10 | 791 days | 65% |
| Julia | 8/10 | 791 days | 64% |
| Cindi Wight | 10/10 | 821 days | 62% |
| Florian S. | 9/10 | 821 days | 61% |
| Nzfrank | 4/10 | 1094 days | 23% |
| Rory | 7/10 | 1459 days | 12% |
| Antoine | 8/10 | 1490 days | 11% |
| Arlene | 10/10 | 1521 days | 10% |
| Kelly | 8/10 | 1704 days | 6% |
| Robert Schwall | 10/10 | 1765 days | 5% |
| Maria | 7/10 | 1796 days | 5% |
| Will37 | 9/10 | 1825 days | 5% |
| Niko Schachner | 10/10 | 1856 days | 5% |
| FZ | 7/10 | 1887 days | 5% |
| Monica A | 8/10 | 1887 days | 5% |
| Andrew Hammond | 7/10 | 1948 days | 4% |
| ben mannering | 7/10 | 1978 days | 4% |
| Jenn | 7/10 | 1978 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2009 days | 5% |
| TP&MM | 8/10 | 2162 days | 4% |
| Jacqui | 10/10 | 2221 days | 4% |
| Hanna | 8/10 | 2252 days | 4% |
| Jordan & Jazlyn | 8/10 | 2282 days | 4% |
| Stefano Clerici | 9/10 | 2405 days | 4% |
| Bailey Dunne | 9/10 | 2527 days | 4% |
| Audrey Wong | 7/10 | 2595 days | 3% |
| Paul and Paula | 8/10 | 2607 days | 3% |
| M Karutz | 7/10 | 2673 days | 3% |
| Vanessa Stubbs | 6/10 | 2704 days | 3% |
| Anja Röhrich | 10/10 | 2852 days | 3% |
| Tracy Hillier | 9/10 | 2861 days | 3% |
| Helene | 8/10 | 2925 days | 3% |
| Leonie Westerhot | 7/10 | 2968 days | 3% |
| Shelley Warkentin | 8/10 | 2982 days | 3% |
| Sarah Taumoepeau | 7/10 | 3127 days | 2% |
| Gabor Kabacs | 9/10 | 3268 days | 2% |
| Staffan Johansson | 8/10 | 3268 days | 2% |
| brucewilkinson | 4/10 | 3272 days | 1% |
| R Werder | 8/10 | 3301 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3313 days | 2% |
| Fabien Metro | 9/10 | 3480 days | 2% |
| Cindy Stuart | 5/10 | 3566 days | 1% |
| Erica b | 9/10 | 3592 days | 2% |
| Bella Tawera | 6/10 | 3679 days | 1% |
| Mary Moloney | 3/10 | 3684 days | 1% |
| Liz R | 4/10 | 3713 days | 1% |
| Ian Jimmy Robinson | 10/10 | 3713 days | 1% |
| Mark Davie | 9/10 | 3714 days | 1% |
| Florian Lohbrunner | 9/10 | 3725 days | 1% |
| Sunny Sailing | 2/10 | 3896 days | 0% |
| Fabian Rodriguez | 6/10 | 3896 days | 1% |
| Jim Gilmour | 2/10 | 3957 days | 0% |
| Simon Galpin | 9/10 | 3986 days | 1% |
| Family Trip | 9/10 | 3988 days | 1% |
| Julia Seiffert | 9/10 | 3989 days | 1% |
| Anne Courtenay | 3/10 | 3995 days | 0% |
| Kiernan Matthew | 8/10 | 4015 days | 1% |
| Walter Neff | 8/10 | 4016 days | 1% |
| Jacqui Knight | 6/10 | 4030 days | 1% |
| Andrew Cattanach | 4/10 | 4047 days | 0% |
| Cindy Bonton | 7/10 | 4055 days | 1% |
| Sally Mortensen | 8/10 | 4078 days | 1% |
| Michael Craig | 4/10 | 4139 days | 0% |
| Frankie Branco | 9/10 | 4200 days | 0% |
| I & K Urquhart | 8/10 | 4200 days | 0% |
| ozelmer | 3/10 | 4200 days | 0% |
| Neil Beckett | 8/10 | 4322 days | 0% |
| Clarissa Hanck | 5/10 | 4328 days | 0% |
| Wendy Hawkins | 8/10 | 4348 days | 0% |
| Roger Hawkins | 8/10 | 4348 days | 0% |
| Steve | 2/10 | 4353 days | 0% |
| Tanja Schlagermann | 6/10 | 4355 days | 0% |
| Mike Pisco | 8/10 | 4359 days | 0% |
| Michael Nolan | 9/10 | 4381 days | 1% |
| Rachel Leghorn | 1/10 | 4381 days | 0% |
| Phil & Laura | 7/10 | 4381 days | 1% |
| Philip Gibbons | 6/10 | 4381 days | 1% |
| Danish_family | 7/10 | 4381 days | 1% |
| William Notcutt | 3/10 | 4412 days | 1% |
| Christian | 9/10 | 4425 days | 1% |
| Wertra | 9/10 | 4426 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4428 days | 1% |
| Nigel Leighton | 10/10 | 4431 days | 1% |
| Edith and Robert Newton | 3/10 | 4443 days | 1% |
| John Freeman | 8/10 | 4459 days | 1% |
| TheHoon | 7/10 | 4687 days | 1% |
| nztintin | 9/10 | 4718 days | 1% |
| Fleming Lauridsen | 8/10 | 4727 days | 1% |
| Volker | 8/10 | 4727 days | 1% |
| Linda Kosters | 10/10 | 4727 days | 1% |
| Melanie | 8/10 | 4730 days | 1% |
| Tim & Judith | 8/10 | 4730 days | 1% |
| Eric Lombaard | 9/10 | 4730 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 4730 days | 1% |
| Randewyk | 5/10 | 4731 days | 1% |
| Erik Poirer | 9/10 | 4732 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4733 days | 1% |
| Jurg Pfaendler | 7/10 | 4735 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 4739 days | 1% |
| Katrawa | 7/10 | 4740 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 4742 days | 1% |
| Mirando4ka | 7/10 | 4747 days | 1% |
| Jackie & Ray | 9/10 | 4760 days | 1% |
| Rebecca & Hugh Small | 9/10 | 4819 days | 1% |
| John & Vicki | 7/10 | 4825 days | 1% |
| Richard Lechevallier | 10/10 | 4826 days | 1% |
| Livinlife | 10/10 | 4870 days | 1% |
| askwally | 10/10 | 4900 days | 1% |
| Mathew | 10/10 | 4900 days | 1% |
| damaca | 9/10 | 4900 days | 1% |
| jhwjhw | 5/10 | 5023 days | 1% |
| Edward Marhi | 9/10 | 5050 days | 1% |
| noname | 10/10 | 5069 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5070 days | 1% |
| Louise van der Hyden | 8/10 | 5082 days | 1% |
| Daniela Borter | 7/10 | 5085 days | 1% |
| Winskowsky | 8/10 | 5086 days | 1% |
| David Emerick | 10/10 | 5087 days | 1% |
| Brian Clothier | 8/10 | 5088 days | 1% |
| Alexander & Stephanie | 3/10 | 5089 days | 1% |
| Kuno Eugster | 7/10 | 5092 days | 1% |
| Manuela Manns | 6/10 | 5097 days | 1% |
| Gerd Pagel | 10/10 | 5097 days | 1% |
| Martin Current | 6/10 | 5099 days | 1% |
| Teum and Orselien | 5/10 | 5100 days | 1% |
| Andy Martin | 9/10 | 5101 days | 1% |
| John Price | 7/10 | 5102 days | 1% |
| Rolf Homeyer | 9/10 | 5103 days | 1% |
| Roy Seymour | 8/10 | 5103 days | 1% |
| Stevenson | 9/10 | 5105 days | 1% |
| Sue Haward | 6/10 | 5107 days | 1% |
| Ewald Waldner | 9/10 | 5108 days | 1% |
| Andreas Neo | 7/10 | 5109 days | 1% |
| Niels Van Welsenes | 8/10 | 5112 days | 1% |
| Mikeminch | 9/10 | 5174 days | 1% |
| Jill | 6/10 | 5204 days | 1% |
| Mary Van | 8/10 | 5265 days | 1% |
| Conny | 8/10 | 5383 days | 1% |
| edwardasmith | 9/10 | 5388 days | 1% |
| Corine van Been | 8/10 | 5431 days | 1% |
| Risch & Seybold | 9/10 | 5431 days | 1% |
| markus Brandenberger | 9/10 | 5436 days | 1% |
| Pam & Norman | 9/10 | 5442 days | 1% |
| Peter G | 8/10 | 5443 days | 1% |
| Chris Helms | 8/10 | 5443 days | 1% |
| Sue S | 8/10 | 5444 days | 1% |
| P.C Kool | 9/10 | 5444 days | 1% |
| Matthias A | 6/10 | 5451 days | 1% |
| John Cox | 8/10 | 5455 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5456 days | 1% |
| Brian Morris | 10/10 | 5458 days | 1% |
| Marsden | 10/10 | 5458 days | 1% |
| th schuermann | 10/10 | 5459 days | 1% |
| Joseph Borking | 10/10 | 5461 days | 1% |
| Mattias Thorm | 9/10 | 5471 days | 1% |
| Annie | 8/10 | 5471 days | 1% |
| John Rylance | 10/10 | 5476 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5476 days | 1% |
| Peter Ortner | 8/10 | 5486 days | 1% |
| Sibille Fischer | 8/10 | 5490 days | 1% |
| Chung Family | 9/10 | 5497 days | 1% |
| sophiep | 8/10 | 5523 days | 1% |
| stafanie_norman | 10/10 | 5523 days | 1% |
| susanl | 9/10 | 5530 days | 1% |
| vivw | 9/10 | 5531 days | 1% |
| foucherm | 8/10 | 5532 days | 1% |
| Douglas Beresford | 8/10 | 5541 days | 1% |
| Mark Jenkins | 9/10 | 5547 days | 1% |
| Myriauy Rito | 8/10 | 5547 days | 1% |
| Vicki Cashmore | 9/10 | 5551 days | 1% |
| richards1 | 9/10 | 5664 days | 1% |
| Kelly | 7/10 | 5694 days | 1% |
| MiepS | 9/10 | 5771 days | 1% |
| marianneb | 10/10 | 5783 days | 1% |
| johnst | 8/10 | 5783 days | 1% |
| KatrinS | 10/10 | 5795 days | 1% |
| EricS | 9/10 | 5795 days | 1% |
| JudithLehr | 10/10 | 5795 days | 1% |
| Eckhard Koepper | 10/10 | 5795 days | 1% |
| JuergenSchnitzer | 10/10 | 5799 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 5803 days | 1% |
| KathrinS | 7/10 | 5803 days | 1% |
| JuliaG1 | 8/10 | 5816 days | 1% |
| VacherD | 8/10 | 5817 days | 1% |
| SebastianGermany1 | 9/10 | 5818 days | 1% |
| winter_uk | 9/10 | 5826 days | 1% |
| Visken | 9/10 | 5832 days | 1% |
| WendyS | 8/10 | 5836 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.92% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 93 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 90 | -1.86% |
| 91 | -1.88% |
| 92 | -1.90% |
| 93 | -1.92% |
| 94 | -1.94% |
| 95 | -1.97% |
| 96 | -1.99% |
| … | … |
Balancing Adjustment
3.86% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.