G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
195 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 202 reviews. There are 195 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 195 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 55 |
|
28% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.00% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.00% and is based on 195 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 195 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicolas | 10/10 | 156 days | 100% |
| Anaïs | 6/10 | 156 days | 86% |
| Fabienne | 8/10 | 370 days | 92% |
| Travel1 | 6/10 | 370 days | 81% |
| Steve | 9/10 | 736 days | 69% |
| V L Nelson | 6/10 | 764 days | 58% |
| Andy | 4/10 | 795 days | 42% |
| RR | 10/10 | 826 days | 62% |
| Julia | 8/10 | 826 days | 61% |
| Cindi Wight | 10/10 | 856 days | 59% |
| Florian S. | 9/10 | 856 days | 58% |
| Nzfrank | 4/10 | 1129 days | 22% |
| Rory | 7/10 | 1494 days | 11% |
| Antoine | 8/10 | 1525 days | 10% |
| Arlene | 10/10 | 1556 days | 9% |
| Kelly | 8/10 | 1739 days | 5% |
| Robert Schwall | 10/10 | 1800 days | 5% |
| Maria | 7/10 | 1831 days | 5% |
| Will37 | 9/10 | 1860 days | 5% |
| Niko Schachner | 10/10 | 1891 days | 5% |
| FZ | 7/10 | 1922 days | 5% |
| Monica A | 8/10 | 1922 days | 5% |
| Andrew Hammond | 7/10 | 1983 days | 4% |
| ben mannering | 7/10 | 2013 days | 4% |
| Jenn | 7/10 | 2013 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2044 days | 5% |
| TP&MM | 8/10 | 2197 days | 4% |
| Jacqui | 10/10 | 2256 days | 4% |
| Hanna | 8/10 | 2287 days | 4% |
| Jordan & Jazlyn | 8/10 | 2317 days | 4% |
| Stefano Clerici | 9/10 | 2440 days | 4% |
| Bailey Dunne | 9/10 | 2562 days | 4% |
| Audrey Wong | 7/10 | 2630 days | 3% |
| Paul and Paula | 8/10 | 2642 days | 3% |
| M Karutz | 7/10 | 2708 days | 3% |
| Vanessa Stubbs | 6/10 | 2739 days | 3% |
| Anja Röhrich | 10/10 | 2887 days | 3% |
| Tracy Hillier | 9/10 | 2896 days | 3% |
| Helene | 8/10 | 2960 days | 3% |
| Leonie Westerhot | 7/10 | 3003 days | 3% |
| Shelley Warkentin | 8/10 | 3017 days | 3% |
| Sarah Taumoepeau | 7/10 | 3162 days | 2% |
| Gabor Kabacs | 9/10 | 3303 days | 2% |
| Staffan Johansson | 8/10 | 3303 days | 2% |
| brucewilkinson | 4/10 | 3307 days | 1% |
| R Werder | 8/10 | 3336 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3348 days | 2% |
| Fabien Metro | 9/10 | 3515 days | 2% |
| Cindy Stuart | 5/10 | 3601 days | 1% |
| Erica b | 9/10 | 3627 days | 1% |
| Bella Tawera | 6/10 | 3714 days | 1% |
| Mary Moloney | 3/10 | 3719 days | 1% |
| Liz R | 4/10 | 3748 days | 1% |
| Ian Jimmy Robinson | 10/10 | 3748 days | 1% |
| Mark Davie | 9/10 | 3749 days | 1% |
| Florian Lohbrunner | 9/10 | 3760 days | 1% |
| Sunny Sailing | 2/10 | 3931 days | 0% |
| Fabian Rodriguez | 6/10 | 3931 days | 1% |
| Jim Gilmour | 2/10 | 3992 days | 0% |
| Simon Galpin | 9/10 | 4021 days | 1% |
| Family Trip | 9/10 | 4023 days | 1% |
| Julia Seiffert | 9/10 | 4024 days | 1% |
| Anne Courtenay | 3/10 | 4030 days | 0% |
| Kiernan Matthew | 8/10 | 4050 days | 1% |
| Walter Neff | 8/10 | 4051 days | 1% |
| Jacqui Knight | 6/10 | 4065 days | 1% |
| Andrew Cattanach | 4/10 | 4082 days | 0% |
| Cindy Bonton | 7/10 | 4090 days | 1% |
| Sally Mortensen | 8/10 | 4113 days | 0% |
| Michael Craig | 4/10 | 4174 days | 0% |
| Frankie Branco | 9/10 | 4235 days | 0% |
| I & K Urquhart | 8/10 | 4235 days | 0% |
| ozelmer | 3/10 | 4235 days | 0% |
| Neil Beckett | 8/10 | 4357 days | 0% |
| Clarissa Hanck | 5/10 | 4363 days | 0% |
| Wendy Hawkins | 8/10 | 4383 days | 1% |
| Roger Hawkins | 8/10 | 4383 days | 1% |
| Steve | 2/10 | 4388 days | 0% |
| Tanja Schlagermann | 6/10 | 4390 days | 1% |
| Mike Pisco | 8/10 | 4394 days | 1% |
| Michael Nolan | 9/10 | 4416 days | 1% |
| Rachel Leghorn | 1/10 | 4416 days | 0% |
| Phil & Laura | 7/10 | 4416 days | 1% |
| Philip Gibbons | 6/10 | 4416 days | 1% |
| Danish_family | 7/10 | 4416 days | 1% |
| William Notcutt | 3/10 | 4447 days | 1% |
| Christian | 9/10 | 4460 days | 1% |
| Wertra | 9/10 | 4461 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4463 days | 1% |
| Nigel Leighton | 10/10 | 4466 days | 1% |
| Edith and Robert Newton | 3/10 | 4478 days | 1% |
| John Freeman | 8/10 | 4494 days | 1% |
| TheHoon | 7/10 | 4722 days | 1% |
| nztintin | 9/10 | 4753 days | 1% |
| Fleming Lauridsen | 8/10 | 4762 days | 1% |
| Volker | 8/10 | 4762 days | 1% |
| Linda Kosters | 10/10 | 4762 days | 1% |
| Melanie | 8/10 | 4765 days | 1% |
| Tim & Judith | 8/10 | 4765 days | 1% |
| Eric Lombaard | 9/10 | 4765 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 4765 days | 1% |
| Randewyk | 5/10 | 4766 days | 1% |
| Erik Poirer | 9/10 | 4767 days | 1% |
| Michael & Rosemary Smith | 9/10 | 4768 days | 1% |
| Jurg Pfaendler | 7/10 | 4770 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 4774 days | 1% |
| Katrawa | 7/10 | 4775 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 4777 days | 1% |
| Mirando4ka | 7/10 | 4782 days | 1% |
| Jackie & Ray | 9/10 | 4795 days | 1% |
| Rebecca & Hugh Small | 9/10 | 4854 days | 1% |
| John & Vicki | 7/10 | 4860 days | 1% |
| Richard Lechevallier | 10/10 | 4861 days | 1% |
| Livinlife | 10/10 | 4905 days | 1% |
| askwally | 10/10 | 4935 days | 1% |
| Mathew | 10/10 | 4935 days | 1% |
| damaca | 9/10 | 4935 days | 1% |
| jhwjhw | 5/10 | 5058 days | 1% |
| Edward Marhi | 9/10 | 5085 days | 1% |
| noname | 10/10 | 5104 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5105 days | 1% |
| Louise van der Hyden | 8/10 | 5117 days | 1% |
| Daniela Borter | 7/10 | 5120 days | 1% |
| Winskowsky | 8/10 | 5121 days | 1% |
| David Emerick | 10/10 | 5122 days | 1% |
| Brian Clothier | 8/10 | 5123 days | 1% |
| Alexander & Stephanie | 3/10 | 5124 days | 1% |
| Kuno Eugster | 7/10 | 5127 days | 1% |
| Manuela Manns | 6/10 | 5132 days | 1% |
| Gerd Pagel | 10/10 | 5132 days | 1% |
| Martin Current | 6/10 | 5134 days | 1% |
| Teum and Orselien | 5/10 | 5135 days | 1% |
| Andy Martin | 9/10 | 5136 days | 1% |
| John Price | 7/10 | 5137 days | 1% |
| Rolf Homeyer | 9/10 | 5138 days | 1% |
| Roy Seymour | 8/10 | 5138 days | 1% |
| Stevenson | 9/10 | 5140 days | 1% |
| Sue Haward | 6/10 | 5142 days | 1% |
| Ewald Waldner | 9/10 | 5143 days | 1% |
| Andreas Neo | 7/10 | 5144 days | 1% |
| Niels Van Welsenes | 8/10 | 5147 days | 1% |
| Mikeminch | 9/10 | 5209 days | 1% |
| Jill | 6/10 | 5239 days | 1% |
| Mary Van | 8/10 | 5300 days | 1% |
| Conny | 8/10 | 5418 days | 1% |
| edwardasmith | 9/10 | 5423 days | 1% |
| Corine van Been | 8/10 | 5466 days | 1% |
| Risch & Seybold | 9/10 | 5466 days | 1% |
| markus Brandenberger | 9/10 | 5471 days | 1% |
| Pam & Norman | 9/10 | 5477 days | 1% |
| Peter G | 8/10 | 5478 days | 1% |
| Chris Helms | 8/10 | 5478 days | 1% |
| Sue S | 8/10 | 5479 days | 1% |
| P.C Kool | 9/10 | 5479 days | 1% |
| Matthias A | 6/10 | 5486 days | 1% |
| John Cox | 8/10 | 5490 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5491 days | 1% |
| Brian Morris | 10/10 | 5493 days | 1% |
| Marsden | 10/10 | 5493 days | 1% |
| th schuermann | 10/10 | 5494 days | 1% |
| Joseph Borking | 10/10 | 5496 days | 1% |
| Mattias Thorm | 9/10 | 5506 days | 1% |
| Annie | 8/10 | 5506 days | 1% |
| John Rylance | 10/10 | 5511 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5511 days | 1% |
| Peter Ortner | 8/10 | 5521 days | 1% |
| Sibille Fischer | 8/10 | 5525 days | 1% |
| Chung Family | 9/10 | 5532 days | 1% |
| sophiep | 8/10 | 5558 days | 1% |
| stafanie_norman | 10/10 | 5558 days | 1% |
| susanl | 9/10 | 5565 days | 1% |
| vivw | 9/10 | 5566 days | 1% |
| foucherm | 8/10 | 5567 days | 1% |
| Douglas Beresford | 8/10 | 5576 days | 1% |
| Mark Jenkins | 9/10 | 5582 days | 1% |
| Myriauy Rito | 8/10 | 5582 days | 1% |
| Vicki Cashmore | 9/10 | 5586 days | 1% |
| richards1 | 9/10 | 5699 days | 1% |
| Kelly | 7/10 | 5729 days | 1% |
| MiepS | 9/10 | 5806 days | 1% |
| marianneb | 10/10 | 5818 days | 1% |
| johnst | 8/10 | 5818 days | 1% |
| KatrinS | 10/10 | 5830 days | 1% |
| EricS | 9/10 | 5830 days | 1% |
| JudithLehr | 10/10 | 5830 days | 1% |
| Eckhard Koepper | 10/10 | 5830 days | 1% |
| JuergenSchnitzer | 10/10 | 5834 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 5838 days | 1% |
| KathrinS | 7/10 | 5838 days | 1% |
| JuliaG1 | 8/10 | 5851 days | 1% |
| VacherD | 8/10 | 5852 days | 1% |
| SebastianGermany1 | 9/10 | 5853 days | 1% |
| winter_uk | 9/10 | 5861 days | 1% |
| Visken | 9/10 | 5867 days | 1% |
| WendyS | 8/10 | 5871 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.61% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 128 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 125 | -2.55% |
| 126 | -2.57% |
| 127 | -2.59% |
| 128 | -2.61% |
| 129 | -2.63% |
| 130 | -2.65% |
| 131 | -2.67% |
| … | … |
Balancing Adjustment
4.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.