Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Akaroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Akaroa TOP 10 Holiday Park
Valid Reviews
196 Valid Reviews
The Akaroa TOP 10 Holiday Park experience has a total of 203 reviews. There are 196 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 196 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
16% |
| 9/10 | 49 |
|
25% |
| 8/10 | 56 |
|
29% |
| 7/10 | 24 |
|
12% |
| 6/10 | 14 |
|
7% |
| 5/10 | 5 |
|
3% |
| 4/10 | 7 |
|
4% |
| 3/10 | 6 |
|
3% |
| 2/10 | 3 |
|
2% |
| 1/10 | 1 |
|
1% |
78.01% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park valid reviews is 78.01% and is based on 196 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
113 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 196 valid reviews, the experience has 113 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 113 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
16% |
| 9/10 | 34 |
|
30% |
| 8/10 | 36 |
|
32% |
| 7/10 | 11 |
|
10% |
| 6/10 | 6 |
|
5% |
| 5/10 | 4 |
|
4% |
| 4/10 | 1 |
|
1% |
| 3/10 | 3 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.42% Average
The raw data average (mean) for all the Akaroa TOP 10 Holiday Park face-to-face reviews is 81.42% and is based on 113 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie Mandelstam | 8/10 | 282 days | 100% |
| Nicolas | 10/10 | 433 days | 95% |
| Anaïs | 6/10 | 433 days | 82% |
| Fabienne | 8/10 | 647 days | 80% |
| Travel1 | 6/10 | 647 days | 70% |
| Steve | 9/10 | 1013 days | 45% |
| V L Nelson | 6/10 | 1041 days | 37% |
| Andy | 4/10 | 1072 days | 26% |
| RR | 10/10 | 1103 days | 37% |
| Julia | 8/10 | 1103 days | 36% |
| Cindi Wight | 10/10 | 1133 days | 35% |
| Florian S. | 9/10 | 1133 days | 34% |
| Nzfrank | 4/10 | 1406 days | 10% |
| Rory | 7/10 | 1771 days | 5% |
| Antoine | 8/10 | 1802 days | 5% |
| Arlene | 10/10 | 1833 days | 5% |
| Kelly | 8/10 | 2016 days | 5% |
| Robert Schwall | 10/10 | 2077 days | 5% |
| Maria | 7/10 | 2108 days | 4% |
| Will37 | 9/10 | 2137 days | 5% |
| Niko Schachner | 10/10 | 2168 days | 5% |
| FZ | 7/10 | 2199 days | 4% |
| Monica A | 8/10 | 2199 days | 4% |
| Andrew Hammond | 7/10 | 2260 days | 4% |
| ben mannering | 7/10 | 2290 days | 4% |
| Jenn | 7/10 | 2290 days | 4% |
| Keith & Kay Finlayson | 10/10 | 2321 days | 4% |
| TP&MM | 8/10 | 2474 days | 4% |
| Jacqui | 10/10 | 2533 days | 4% |
| Hanna | 8/10 | 2564 days | 4% |
| Jordan & Jazlyn | 8/10 | 2594 days | 4% |
| Stefano Clerici | 9/10 | 2717 days | 3% |
| Bailey Dunne | 9/10 | 2839 days | 3% |
| Audrey Wong | 7/10 | 2907 days | 3% |
| Paul and Paula | 8/10 | 2919 days | 3% |
| M Karutz | 7/10 | 2985 days | 3% |
| Vanessa Stubbs | 6/10 | 3016 days | 2% |
| Anja Röhrich | 10/10 | 3164 days | 3% |
| Tracy Hillier | 9/10 | 3173 days | 2% |
| Helene | 8/10 | 3237 days | 2% |
| Leonie Westerhot | 7/10 | 3280 days | 2% |
| Shelley Warkentin | 8/10 | 3294 days | 2% |
| Sarah Taumoepeau | 7/10 | 3439 days | 2% |
| Gabor Kabacs | 9/10 | 3580 days | 2% |
| Staffan Johansson | 8/10 | 3580 days | 2% |
| brucewilkinson | 4/10 | 3584 days | 1% |
| R Werder | 8/10 | 3613 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3625 days | 2% |
| Fabien Metro | 9/10 | 3792 days | 1% |
| Cindy Stuart | 5/10 | 3878 days | 1% |
| Erica b | 9/10 | 3904 days | 1% |
| Bella Tawera | 6/10 | 3991 days | 1% |
| Mary Moloney | 3/10 | 3996 days | 0% |
| Liz R | 4/10 | 4025 days | 0% |
| Ian Jimmy Robinson | 10/10 | 4025 days | 1% |
| Mark Davie | 9/10 | 4026 days | 1% |
| Florian Lohbrunner | 9/10 | 4037 days | 1% |
| Sunny Sailing | 2/10 | 4208 days | 0% |
| Fabian Rodriguez | 6/10 | 4208 days | 0% |
| Jim Gilmour | 2/10 | 4269 days | 0% |
| Simon Galpin | 9/10 | 4298 days | 0% |
| Family Trip | 9/10 | 4300 days | 0% |
| Julia Seiffert | 9/10 | 4301 days | 0% |
| Anne Courtenay | 3/10 | 4307 days | 0% |
| Kiernan Matthew | 8/10 | 4327 days | 0% |
| Walter Neff | 8/10 | 4328 days | 0% |
| Jacqui Knight | 6/10 | 4342 days | 0% |
| Andrew Cattanach | 4/10 | 4359 days | 0% |
| Cindy Bonton | 7/10 | 4367 days | 0% |
| Sally Mortensen | 8/10 | 4390 days | 1% |
| Michael Craig | 4/10 | 4451 days | 1% |
| Frankie Branco | 9/10 | 4512 days | 1% |
| I & K Urquhart | 8/10 | 4512 days | 1% |
| ozelmer | 3/10 | 4512 days | 1% |
| Neil Beckett | 8/10 | 4634 days | 1% |
| Clarissa Hanck | 5/10 | 4640 days | 1% |
| Wendy Hawkins | 8/10 | 4660 days | 1% |
| Roger Hawkins | 8/10 | 4660 days | 1% |
| Steve | 2/10 | 4665 days | 0% |
| Tanja Schlagermann | 6/10 | 4667 days | 1% |
| Mike Pisco | 8/10 | 4671 days | 1% |
| Michael Nolan | 9/10 | 4693 days | 1% |
| Rachel Leghorn | 1/10 | 4693 days | 0% |
| Phil & Laura | 7/10 | 4693 days | 1% |
| Philip Gibbons | 6/10 | 4693 days | 1% |
| Danish_family | 7/10 | 4693 days | 1% |
| William Notcutt | 3/10 | 4724 days | 1% |
| Christian | 9/10 | 4737 days | 1% |
| Wertra | 9/10 | 4738 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4740 days | 1% |
| Nigel Leighton | 10/10 | 4743 days | 1% |
| Edith and Robert Newton | 3/10 | 4755 days | 1% |
| John Freeman | 8/10 | 4771 days | 1% |
| TheHoon | 7/10 | 4999 days | 1% |
| nztintin | 9/10 | 5030 days | 1% |
| Fleming Lauridsen | 8/10 | 5039 days | 1% |
| Volker | 8/10 | 5039 days | 1% |
| Linda Kosters | 10/10 | 5039 days | 1% |
| Melanie | 8/10 | 5042 days | 1% |
| Tim & Judith | 8/10 | 5042 days | 1% |
| Eric Lombaard | 9/10 | 5042 days | 1% |
| Gerhard Schoenmeubeck | 8/10 | 5042 days | 1% |
| Randewyk | 5/10 | 5043 days | 1% |
| Erik Poirer | 9/10 | 5044 days | 1% |
| Michael & Rosemary Smith | 9/10 | 5045 days | 1% |
| Jurg Pfaendler | 7/10 | 5047 days | 1% |
| Andreas & Leonie Fehr | 8/10 | 5051 days | 1% |
| Katrawa | 7/10 | 5052 days | 1% |
| Rowena and Ian Lanyon | 8/10 | 5054 days | 1% |
| Mirando4ka | 7/10 | 5059 days | 1% |
| Jackie & Ray | 9/10 | 5072 days | 1% |
| Rebecca & Hugh Small | 9/10 | 5131 days | 1% |
| John & Vicki | 7/10 | 5137 days | 1% |
| Richard Lechevallier | 10/10 | 5138 days | 1% |
| Livinlife | 10/10 | 5182 days | 1% |
| askwally | 10/10 | 5212 days | 1% |
| Mathew | 10/10 | 5212 days | 1% |
| damaca | 9/10 | 5212 days | 1% |
| John Wekking | 5/10 | 5335 days | 1% |
| Edward Marhi | 9/10 | 5362 days | 1% |
| noname | 10/10 | 5381 days | 1% |
| Mr & Mrs Palmer | 8/10 | 5382 days | 1% |
| Louise van der Hyden | 8/10 | 5394 days | 1% |
| Daniela Borter | 7/10 | 5397 days | 1% |
| Winskowsky | 8/10 | 5398 days | 1% |
| David Emerick | 10/10 | 5399 days | 1% |
| Brian Clothier | 8/10 | 5400 days | 1% |
| Alexander & Stephanie | 3/10 | 5401 days | 1% |
| Kuno Eugster | 7/10 | 5404 days | 1% |
| Manuela Manns | 6/10 | 5409 days | 1% |
| Gerd Pagel | 10/10 | 5409 days | 1% |
| Martin Current | 6/10 | 5411 days | 1% |
| Teum and Orselien | 5/10 | 5412 days | 1% |
| Andy Martin | 9/10 | 5413 days | 1% |
| John Price | 7/10 | 5414 days | 1% |
| Rolf Homeyer | 9/10 | 5415 days | 1% |
| Roy Seymour | 8/10 | 5415 days | 1% |
| Stevenson | 9/10 | 5417 days | 1% |
| Sue Haward | 6/10 | 5419 days | 1% |
| Ewald Waldner | 9/10 | 5420 days | 1% |
| Andreas Neo | 7/10 | 5421 days | 1% |
| Niels Van Welsenes | 8/10 | 5424 days | 1% |
| Mikeminch | 9/10 | 5486 days | 1% |
| Jill | 6/10 | 5516 days | 1% |
| Mary Van | 8/10 | 5577 days | 1% |
| Conny | 8/10 | 5695 days | 1% |
| edwardasmith | 9/10 | 5700 days | 1% |
| Corine van Been | 8/10 | 5743 days | 1% |
| Risch & Seybold | 9/10 | 5743 days | 1% |
| markus Brandenberger | 9/10 | 5748 days | 1% |
| Pam & Norman | 9/10 | 5754 days | 1% |
| Peter G | 8/10 | 5755 days | 1% |
| Chris Helms | 8/10 | 5755 days | 1% |
| Sue S | 8/10 | 5756 days | 1% |
| P.C Kool | 9/10 | 5756 days | 1% |
| Matthias A | 6/10 | 5763 days | 1% |
| John Cox | 8/10 | 5767 days | 1% |
| Chris & Dawn Humphries | 4/10 | 5768 days | 1% |
| Brian Morris | 10/10 | 5770 days | 1% |
| Marsden | 10/10 | 5770 days | 1% |
| th schuermann | 10/10 | 5771 days | 1% |
| Joseph Borking | 10/10 | 5773 days | 1% |
| Mattias Thorm | 9/10 | 5783 days | 1% |
| Annie | 8/10 | 5783 days | 1% |
| John Rylance | 10/10 | 5788 days | 1% |
| Jeremy & Sarah Rind | 10/10 | 5788 days | 1% |
| Peter Ortner | 8/10 | 5798 days | 1% |
| Sibille Fischer | 8/10 | 5802 days | 1% |
| Chung Family | 9/10 | 5809 days | 1% |
| sophiep | 8/10 | 5835 days | 1% |
| stafanie_norman | 10/10 | 5835 days | 1% |
| susanl | 9/10 | 5842 days | 1% |
| vivw | 9/10 | 5843 days | 1% |
| foucherm | 8/10 | 5844 days | 1% |
| Douglas Beresford | 8/10 | 5853 days | 1% |
| Mark Jenkins | 9/10 | 5859 days | 1% |
| Myriauy Rito | 8/10 | 5859 days | 1% |
| Vicki Cashmore | 9/10 | 5863 days | 1% |
| richards1 | 9/10 | 5976 days | 1% |
| Kelly | 7/10 | 6006 days | 1% |
| MiepS | 9/10 | 6083 days | 1% |
| marianneb | 10/10 | 6095 days | 1% |
| johnst | 8/10 | 6095 days | 1% |
| KatrinS | 10/10 | 6107 days | 1% |
| EricS | 9/10 | 6107 days | 1% |
| JudithLehr | 10/10 | 6107 days | 1% |
| Eckhard Koepper | 10/10 | 6107 days | 1% |
| JuergenSchnitzer | 10/10 | 6111 days | 1% |
| Peter Bowen-Simpkins | 8/10 | 6115 days | 1% |
| KathrinS | 7/10 | 6115 days | 1% |
| JuliaG1 | 8/10 | 6128 days | 1% |
| VacherD | 8/10 | 6129 days | 1% |
| SebastianGermany1 | 9/10 | 6130 days | 1% |
| winter_uk | 9/10 | 6138 days | 1% |
| Visken | 9/10 | 6144 days | 1% |
| WendyS | 8/10 | 6148 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Akaroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Akaroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Akaroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
4.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.