G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 258 days | 100% |
| Dora | 10/10 | 317 days | 99% |
| Mark B | 10/10 | 317 days | 99% |
| Bailey Adamo | 8/10 | 379 days | 94% |
| Sue Peggs | 9/10 | 409 days | 94% |
| Anaïs | 9/10 | 440 days | 92% |
| Aoife | 9/10 | 440 days | 92% |
| KnP | 10/10 | 532 days | 88% |
| Fabienne | 9/10 | 654 days | 79% |
| Pauline | 7/10 | 683 days | 72% |
| Wil | 8/10 | 745 days | 70% |
| Chris Ellis | 3/10 | 745 days | 39% |
| Eugenie van der Heijden | 8/10 | 775 days | 68% |
| Christian Geiling | 10/10 | 806 days | 66% |
| Marie Perret | 10/10 | 836 days | 63% |
| Lachlan | 10/10 | 928 days | 53% |
| DBennie | 8/10 | 959 days | 49% |
| Pond | 8/10 | 959 days | 49% |
| Miemil | 10/10 | 959 days | 50% |
| Ross Moles | 9/10 | 989 days | 47% |
| Charlie | 9/10 | 989 days | 47% |
| Courtney Gearhart | 3/10 | 1048 days | 23% |
| Arie | 6/10 | 1048 days | 36% |
| Haze | 8/10 | 1048 days | 41% |
| Nicole | 9/10 | 1110 days | 35% |
| Amy Shoemake | 10/10 | 1110 days | 36% |
| Lara | 10/10 | 1171 days | 31% |
| Hannah and Matthew | 10/10 | 1232 days | 26% |
| Darrell | 10/10 | 1385 days | 17% |
| AMR | 10/10 | 1475 days | 13% |
| Emma | 10/10 | 1778 days | 5% |
| Lisa | 2/10 | 1809 days | 2% |
| Ying | 9/10 | 1931 days | 5% |
| Liz Wade | 6/10 | 2143 days | 4% |
| Niko Schachner | 10/10 | 2174 days | 5% |
| Jenny | 9/10 | 2236 days | 4% |
| Becca | 9/10 | 2389 days | 4% |
| Margie | 8/10 | 2571 days | 4% |
| Ella | 9/10 | 2785 days | 3% |
| Bex & Jake | 9/10 | 2785 days | 3% |
| JAMES FRANCO | 1/10 | 2815 days | 1% |
| keyslayer | 5/10 | 2815 days | 2% |
| Bailey Dunne | 10/10 | 2846 days | 3% |
| Benn | 9/10 | 2846 days | 3% |
| Patricia Stitchbury | 4/10 | 2873 days | 2% |
| Eversons | 8/10 | 2874 days | 3% |
| Keith Salway | 9/10 | 2885 days | 3% |
| Jan Schreuder | 9/10 | 2887 days | 3% |
| Kelly Zappia | 3/10 | 3004 days | 2% |
| Madelyn Fagerman | 10/10 | 3167 days | 2% |
| Maud Fredrikze | 9/10 | 3247 days | 2% |
| Aimee Theobald | 10/10 | 3300 days | 2% |
| Mallory Lopez | 8/10 | 3579 days | 2% |
| Gabor Kabacs | 9/10 | 3587 days | 2% |
| Sven Hasselberger | 8/10 | 3617 days | 2% |
| Lesa Price | 8/10 | 3726 days | 1% |
| Kate L | 10/10 | 3819 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3941 days | 1% |
| Isabel Seadon | 3/10 | 3964 days | 0% |
| Jurgen Moors | 6/10 | 3986 days | 1% |
| Stefanie Feldman | 7/10 | 3989 days | 1% |
| Bert Snel | 7/10 | 4031 days | 1% |
| David Cowling | 9/10 | 4051 days | 1% |
| John K | 9/10 | 4061 days | 1% |
| SUE COLEMAN | 8/10 | 4061 days | 1% |
| Gillian Scott | 7/10 | 4305 days | 0% |
| Andy Karl | 8/10 | 4366 days | 0% |
| catherine welsh | 7/10 | 4366 days | 0% |
| Paul Wood | 9/10 | 4397 days | 1% |
| andrewmh | 9/10 | 4397 days | 1% |
| Nigel & Annie Dale | 9/10 | 4427 days | 1% |
| Kerri | 9/10 | 4488 days | 1% |
| ozelmer | 6/10 | 4488 days | 1% |
| Julian_ont | 10/10 | 4700 days | 1% |
| Lis Bon | 8/10 | 4731 days | 1% |
| Sandra and Thomas | 10/10 | 4750 days | 1% |
| Jan | 9/10 | 4750 days | 1% |
| Urs Kloter | 6/10 | 4753 days | 1% |
| Joanna | 10/10 | 4768 days | 1% |
| Esther Goh | 9/10 | 4976 days | 1% |
| Moni01 | 5/10 | 5006 days | 1% |
| Sander Heike | 7/10 | 5009 days | 1% |
| Harald | 10/10 | 5046 days | 1% |
| Inge & Erik | 9/10 | 5047 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5050 days | 1% |
| Schertenleib | 9/10 | 5053 days | 1% |
| Heewin Otten | 8/10 | 5059 days | 1% |
| Rocco Christian | 9/10 | 5060 days | 1% |
| mawueth | 9/10 | 5097 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5148 days | 1% |
| Sid | 7/10 | 5158 days | 1% |
| Res Kormann | 10/10 | 5361 days | 1% |
| angillie | 9/10 | 5372 days | 1% |
| Jon_and_Family | 9/10 | 5372 days | 1% |
| Brian & Di | 9/10 | 5385 days | 1% |
| Beat & Connie | 10/10 | 5397 days | 1% |
| Jacob Nube | 8/10 | 5399 days | 1% |
| Erland Ostberg | 3/10 | 5405 days | 0% |
| Rolf Homeyer | 5/10 | 5422 days | 1% |
| dollimyxture | 10/10 | 5493 days | 1% |
| Marie | 9/10 | 5737 days | 1% |
| Tony B | 5/10 | 5749 days | 1% |
| Helen T | 9/10 | 5763 days | 1% |
| Tony Geens | 8/10 | 5769 days | 1% |
| Natalie & Simon King | 8/10 | 5771 days | 1% |
| Henk | 7/10 | 5787 days | 1% |
| Emily Walters | 9/10 | 5794 days | 1% |
| Yvonne Ing | 9/10 | 5795 days | 1% |
| Marian Demients-deJongh | 9/10 | 5809 days | 1% |
| Hans Hoff | 9/10 | 5866 days | 1% |
| Gina Swindells | 10/10 | 5869 days | 1% |
| Katrin Wennin | 10/10 | 5869 days | 1% |
| Flavia Mionelli | 10/10 | 5870 days | 1% |
| Vicki Cashmore | 10/10 | 5870 days | 1% |
| Sara Reekmans | 9/10 | 5881 days | 1% |
| Kaye | 8/10 | 6102 days | 1% |
| JanL | 10/10 | 6102 days | 1% |
| ChrisD | 9/10 | 6118 days | 1% |
| GingerPrince | 9/10 | 6136 days | 1% |
| CarleyJ | 8/10 | 6136 days | 1% |
| Steven | 8/10 | 6136 days | 1% |
| RosC | 8/10 | 6137 days | 1% |
| Frank | 8/10 | 6145 days | 1% |
| Heath | 3/10 | 6147 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.