G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 250 days | 100% |
| Dora | 10/10 | 309 days | 99% |
| Mark B | 10/10 | 309 days | 99% |
| Bailey Adamo | 8/10 | 371 days | 95% |
| Sue Peggs | 9/10 | 401 days | 94% |
| Anaïs | 9/10 | 432 days | 93% |
| Aoife | 9/10 | 432 days | 93% |
| KnP | 10/10 | 524 days | 88% |
| Fabienne | 9/10 | 646 days | 79% |
| Pauline | 7/10 | 675 days | 72% |
| Wil | 8/10 | 737 days | 71% |
| Chris Ellis | 3/10 | 737 days | 39% |
| Eugenie van der Heijden | 8/10 | 767 days | 68% |
| Christian Geiling | 10/10 | 798 days | 67% |
| Marie Perret | 10/10 | 828 days | 64% |
| Lachlan | 10/10 | 920 days | 54% |
| DBennie | 8/10 | 951 days | 50% |
| Pond | 8/10 | 951 days | 50% |
| Miemil | 10/10 | 951 days | 51% |
| Ross Moles | 9/10 | 981 days | 47% |
| Charlie | 9/10 | 981 days | 47% |
| Courtney Gearhart | 3/10 | 1040 days | 23% |
| Arie | 6/10 | 1040 days | 36% |
| Haze | 8/10 | 1040 days | 41% |
| Nicole | 9/10 | 1102 days | 36% |
| Amy Shoemake | 10/10 | 1102 days | 36% |
| Lara | 10/10 | 1163 days | 31% |
| Hannah and Matthew | 10/10 | 1224 days | 27% |
| Darrell | 10/10 | 1377 days | 17% |
| AMR | 10/10 | 1467 days | 13% |
| Emma | 10/10 | 1770 days | 5% |
| Lisa | 2/10 | 1801 days | 2% |
| Ying | 9/10 | 1923 days | 5% |
| Liz Wade | 6/10 | 2136 days | 4% |
| Niko Schachner | 10/10 | 2167 days | 4% |
| Jenny | 9/10 | 2228 days | 4% |
| Becca | 9/10 | 2381 days | 4% |
| Margie | 8/10 | 2563 days | 4% |
| Ella | 9/10 | 2777 days | 3% |
| Bex & Jake | 9/10 | 2777 days | 3% |
| JAMES FRANCO | 1/10 | 2807 days | 1% |
| keyslayer | 5/10 | 2807 days | 2% |
| Bailey Dunne | 10/10 | 2838 days | 3% |
| Benn | 9/10 | 2838 days | 3% |
| Patricia Stitchbury | 4/10 | 2865 days | 2% |
| Eversons | 8/10 | 2866 days | 3% |
| Keith Salway | 9/10 | 2877 days | 3% |
| Jan Schreuder | 9/10 | 2879 days | 3% |
| Kelly Zappia | 3/10 | 2996 days | 2% |
| Madelyn Fagerman | 10/10 | 3159 days | 2% |
| Maud Fredrikze | 9/10 | 3239 days | 2% |
| Aimee Theobald | 10/10 | 3293 days | 2% |
| Mallory Lopez | 8/10 | 3571 days | 2% |
| Gabor Kabacs | 9/10 | 3579 days | 2% |
| Sven Hasselberger | 8/10 | 3609 days | 2% |
| Lesa Price | 8/10 | 3718 days | 1% |
| Kate L | 10/10 | 3812 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3933 days | 1% |
| Isabel Seadon | 3/10 | 3956 days | 0% |
| Jurgen Moors | 6/10 | 3978 days | 1% |
| Stefanie Feldman | 7/10 | 3981 days | 1% |
| Bert Snel | 7/10 | 4024 days | 1% |
| David Cowling | 9/10 | 4043 days | 1% |
| John K | 9/10 | 4054 days | 1% |
| SUE COLEMAN | 8/10 | 4054 days | 1% |
| Gillian Scott | 7/10 | 4297 days | 0% |
| Andy Karl | 8/10 | 4358 days | 0% |
| catherine welsh | 7/10 | 4358 days | 0% |
| Paul Wood | 9/10 | 4389 days | 1% |
| andrewmh | 9/10 | 4389 days | 1% |
| Nigel & Annie Dale | 9/10 | 4419 days | 1% |
| Kerri | 9/10 | 4480 days | 1% |
| ozelmer | 6/10 | 4480 days | 1% |
| Julian_ont | 10/10 | 4692 days | 1% |
| Lis Bon | 8/10 | 4723 days | 1% |
| Sandra and Thomas | 10/10 | 4742 days | 1% |
| Jan | 9/10 | 4742 days | 1% |
| Urs Kloter | 6/10 | 4745 days | 1% |
| Joanna | 10/10 | 4760 days | 1% |
| Esther Goh | 9/10 | 4968 days | 1% |
| Moni01 | 5/10 | 4998 days | 1% |
| Sander Heike | 7/10 | 5001 days | 1% |
| Harald | 10/10 | 5038 days | 1% |
| Inge & Erik | 9/10 | 5039 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5042 days | 1% |
| Schertenleib | 9/10 | 5045 days | 1% |
| Heewin Otten | 8/10 | 5051 days | 1% |
| Rocco Christian | 9/10 | 5052 days | 1% |
| mawueth | 9/10 | 5089 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5140 days | 1% |
| Sid | 7/10 | 5150 days | 1% |
| Res Kormann | 10/10 | 5353 days | 1% |
| angillie | 9/10 | 5364 days | 1% |
| Jon_and_Family | 9/10 | 5364 days | 1% |
| Brian & Di | 9/10 | 5377 days | 1% |
| Beat & Connie | 10/10 | 5389 days | 1% |
| Jacob Nube | 8/10 | 5391 days | 1% |
| Erland Ostberg | 3/10 | 5397 days | 0% |
| Rolf Homeyer | 5/10 | 5414 days | 1% |
| dollimyxture | 10/10 | 5485 days | 1% |
| Marie | 9/10 | 5729 days | 1% |
| Tony B | 5/10 | 5741 days | 1% |
| Helen T | 9/10 | 5755 days | 1% |
| Tony Geens | 8/10 | 5761 days | 1% |
| Natalie & Simon King | 8/10 | 5763 days | 1% |
| Henk | 7/10 | 5779 days | 1% |
| Emily Walters | 9/10 | 5786 days | 1% |
| Yvonne Ing | 9/10 | 5787 days | 1% |
| Marian Demients-deJongh | 9/10 | 5801 days | 1% |
| Hans Hoff | 9/10 | 5858 days | 1% |
| Gina Swindells | 10/10 | 5861 days | 1% |
| Katrin Wennin | 10/10 | 5861 days | 1% |
| Flavia Mionelli | 10/10 | 5862 days | 1% |
| Vicki Cashmore | 10/10 | 5862 days | 1% |
| Sara Reekmans | 9/10 | 5873 days | 1% |
| Kaye | 8/10 | 6094 days | 1% |
| JanL | 10/10 | 6094 days | 1% |
| ChrisD | 9/10 | 6110 days | 1% |
| GingerPrince | 9/10 | 6128 days | 1% |
| CarleyJ | 8/10 | 6128 days | 1% |
| Steven | 8/10 | 6128 days | 1% |
| RosC | 8/10 | 6129 days | 1% |
| Frank | 8/10 | 6137 days | 1% |
| Heath | 3/10 | 6139 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.