Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
121 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 125 reviews. There are 121 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 121 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
25% |
| 9/10 | 41 |
|
34% |
| 8/10 | 24 |
|
20% |
| 7/10 | 8 |
|
7% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
81.98% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 81.98% and is based on 121 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 121 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Bailey Adamo | 8/10 | 61 days | 99% |
| Sue Peggs | 9/10 | 91 days | 100% |
| Anaïs | 9/10 | 122 days | 100% |
| Aoife | 9/10 | 122 days | 100% |
| KnP | 10/10 | 214 days | 99% |
| Fabienne | 9/10 | 336 days | 94% |
| Pauline | 7/10 | 365 days | 87% |
| Wil | 8/10 | 427 days | 89% |
| Chris Ellis | 3/10 | 427 days | 49% |
| Eugenie van der Heijden | 8/10 | 457 days | 88% |
| Christian Geiling | 10/10 | 488 days | 88% |
| Marie Perret | 10/10 | 518 days | 86% |
| Lachlan | 10/10 | 610 days | 80% |
| DBennie | 8/10 | 641 days | 76% |
| Pond | 8/10 | 641 days | 76% |
| Miemil | 10/10 | 641 days | 78% |
| Ross Moles | 9/10 | 671 days | 75% |
| Charlie | 9/10 | 671 days | 75% |
| Courtney Gearhart | 3/10 | 730 days | 38% |
| Arie | 6/10 | 730 days | 61% |
| Haze | 8/10 | 730 days | 69% |
| Nicole | 9/10 | 792 days | 64% |
| Amy Shoemake | 10/10 | 792 days | 65% |
| Lara | 10/10 | 853 days | 59% |
| Hannah and Matthew | 10/10 | 914 days | 53% |
| Darrell | 10/10 | 1067 days | 38% |
| AMR | 10/10 | 1157 days | 31% |
| Emma | 10/10 | 1460 days | 12% |
| Lisa | 2/10 | 1491 days | 5% |
| Ying | 9/10 | 1613 days | 7% |
| Liz Wade | 6/10 | 1825 days | 4% |
| Niko Schachner | 10/10 | 1856 days | 5% |
| Jenny | 9/10 | 1918 days | 4% |
| Becca | 9/10 | 2071 days | 4% |
| Margie | 8/10 | 2253 days | 4% |
| Ella | 9/10 | 2467 days | 3% |
| Bex & Jake | 9/10 | 2467 days | 3% |
| JAMES FRANCO | 1/10 | 2497 days | 1% |
| keyslayer | 5/10 | 2497 days | 3% |
| Bailey Dunne | 10/10 | 2528 days | 3% |
| Benn | 9/10 | 2528 days | 3% |
| Patricia Stitchbury | 4/10 | 2555 days | 2% |
| Eversons | 8/10 | 2556 days | 3% |
| Keith Salway | 9/10 | 2567 days | 3% |
| Jan Schreuder | 9/10 | 2569 days | 3% |
| Kelly Zappia | 3/10 | 2686 days | 1% |
| Madelyn Fagerman | 10/10 | 2849 days | 3% |
| Maud Fredrikze | 9/10 | 2929 days | 3% |
| Aimee Theobald | 10/10 | 2982 days | 2% |
| Mallory Lopez | 8/10 | 3261 days | 2% |
| Gabor Kabacs | 9/10 | 3269 days | 2% |
| Sven Hasselberger | 8/10 | 3299 days | 2% |
| Lesa Price | 8/10 | 3408 days | 2% |
| Kate L | 10/10 | 3501 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3623 days | 1% |
| Isabel Seadon | 3/10 | 3646 days | 0% |
| Jurgen Moors | 6/10 | 3668 days | 1% |
| Stefanie Feldman | 7/10 | 3671 days | 1% |
| Bert Snel | 7/10 | 3713 days | 1% |
| David Cowling | 9/10 | 3733 days | 1% |
| John K | 9/10 | 3743 days | 1% |
| SUE COLEMAN | 8/10 | 3743 days | 1% |
| Gillian Scott | 7/10 | 3987 days | 0% |
| Andy Karl | 8/10 | 4048 days | 0% |
| catherine welsh | 7/10 | 4048 days | 0% |
| Paul Wood | 9/10 | 4079 days | 0% |
| andrewmh | 9/10 | 4079 days | 0% |
| Nigel & Annie Dale | 9/10 | 4109 days | 0% |
| Kerri | 9/10 | 4170 days | 0% |
| ozelmer | 6/10 | 4170 days | 0% |
| Julian_ont | 10/10 | 4382 days | 1% |
| Lis Bon | 8/10 | 4413 days | 1% |
| Sandra and Thomas | 10/10 | 4432 days | 1% |
| Jan | 9/10 | 4432 days | 1% |
| Urs Kloter | 6/10 | 4435 days | 0% |
| Joanna | 10/10 | 4450 days | 1% |
| Esther Goh | 9/10 | 4658 days | 1% |
| Moni01 | 5/10 | 4688 days | 0% |
| Sander Heike | 7/10 | 4691 days | 0% |
| Harald | 10/10 | 4728 days | 1% |
| Inge & Erik | 9/10 | 4729 days | 1% |
| Nicholas Prakenhammar | 8/10 | 4732 days | 1% |
| Schertenleib | 9/10 | 4735 days | 1% |
| Heewin Otten | 8/10 | 4741 days | 1% |
| Rocco Christian | 9/10 | 4742 days | 1% |
| mawueth | 9/10 | 4779 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 4830 days | 1% |
| Sid | 7/10 | 4840 days | 0% |
| Res Kormann | 10/10 | 5043 days | 1% |
| angillie | 9/10 | 5054 days | 1% |
| Jon_and_Family | 9/10 | 5054 days | 1% |
| Brian & Di | 9/10 | 5067 days | 1% |
| Beat & Connie | 10/10 | 5079 days | 1% |
| Jacob Nube | 8/10 | 5081 days | 1% |
| Erland Ostberg | 3/10 | 5087 days | 0% |
| Rolf Homeyer | 5/10 | 5104 days | 0% |
| dollimyxture | 10/10 | 5175 days | 1% |
| Marie | 9/10 | 5419 days | 1% |
| Tony B | 5/10 | 5431 days | 0% |
| Helen T | 9/10 | 5445 days | 1% |
| Tony Geens | 8/10 | 5451 days | 1% |
| Natalie & Simon King | 8/10 | 5453 days | 1% |
| Henk | 7/10 | 5469 days | 0% |
| Emily Walters | 9/10 | 5476 days | 1% |
| Yvonne Ing | 9/10 | 5477 days | 1% |
| Marian Demients-deJongh | 9/10 | 5491 days | 1% |
| Hans Hoff | 9/10 | 5548 days | 1% |
| Gina Swindells | 10/10 | 5551 days | 1% |
| Katrin Wennin | 10/10 | 5551 days | 1% |
| Flavia Mionelli | 10/10 | 5552 days | 1% |
| Vicki Cashmore | 10/10 | 5552 days | 1% |
| Sara Reekmans | 9/10 | 5563 days | 1% |
| Kaye | 8/10 | 5784 days | 1% |
| JanL | 10/10 | 5784 days | 1% |
| ChrisD | 9/10 | 5800 days | 1% |
| GingerPrince | 9/10 | 5818 days | 1% |
| CarleyJ | 8/10 | 5818 days | 1% |
| Steven | 8/10 | 5818 days | 1% |
| RosC | 8/10 | 5819 days | 1% |
| Frank | 8/10 | 5827 days | 1% |
| Heath | 3/10 | 5829 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.72% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 35 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 32 | -0.66% |
| 33 | -0.68% |
| 34 | -0.70% |
| 35 | -0.72% |
| 36 | -0.75% |
| 37 | -0.77% |
| 38 | -0.79% |
| … | … |
Balancing Adjustment
1.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.