Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
123 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 127 reviews. There are 123 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 123 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 41 |
|
33% |
| 8/10 | 24 |
|
20% |
| 7/10 | 8 |
|
7% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.28% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.28% and is based on 123 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 123 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dora | 10/10 | 54 days | 100% |
| Mark B | 10/10 | 54 days | 100% |
| Bailey Adamo | 8/10 | 116 days | 97% |
| Sue Peggs | 9/10 | 146 days | 98% |
| Anaïs | 9/10 | 177 days | 97% |
| Aoife | 9/10 | 177 days | 97% |
| KnP | 10/10 | 269 days | 96% |
| Fabienne | 9/10 | 391 days | 91% |
| Pauline | 7/10 | 420 days | 84% |
| Wil | 8/10 | 482 days | 85% |
| Chris Ellis | 3/10 | 482 days | 47% |
| Eugenie van der Heijden | 8/10 | 512 days | 83% |
| Christian Geiling | 10/10 | 543 days | 83% |
| Marie Perret | 10/10 | 573 days | 81% |
| Lachlan | 10/10 | 665 days | 75% |
| DBennie | 8/10 | 696 days | 71% |
| Pond | 8/10 | 696 days | 71% |
| Miemil | 10/10 | 696 days | 72% |
| Ross Moles | 9/10 | 726 days | 69% |
| Charlie | 9/10 | 726 days | 69% |
| Courtney Gearhart | 3/10 | 785 days | 35% |
| Arie | 6/10 | 785 days | 56% |
| Haze | 8/10 | 785 days | 64% |
| Nicole | 9/10 | 847 days | 58% |
| Amy Shoemake | 10/10 | 847 days | 59% |
| Lara | 10/10 | 908 days | 53% |
| Hannah and Matthew | 10/10 | 969 days | 47% |
| Darrell | 10/10 | 1122 days | 33% |
| AMR | 10/10 | 1212 days | 26% |
| Emma | 10/10 | 1515 days | 10% |
| Lisa | 2/10 | 1546 days | 4% |
| Ying | 9/10 | 1668 days | 6% |
| Liz Wade | 6/10 | 1881 days | 4% |
| Niko Schachner | 10/10 | 1912 days | 5% |
| Jenny | 9/10 | 1973 days | 4% |
| Becca | 9/10 | 2126 days | 4% |
| Margie | 8/10 | 2308 days | 4% |
| Ella | 9/10 | 2522 days | 3% |
| Bex & Jake | 9/10 | 2522 days | 3% |
| JAMES FRANCO | 1/10 | 2552 days | 1% |
| keyslayer | 5/10 | 2552 days | 2% |
| Bailey Dunne | 10/10 | 2583 days | 3% |
| Benn | 9/10 | 2583 days | 3% |
| Patricia Stitchbury | 4/10 | 2610 days | 2% |
| Eversons | 8/10 | 2611 days | 3% |
| Keith Salway | 9/10 | 2622 days | 3% |
| Jan Schreuder | 9/10 | 2624 days | 3% |
| Kelly Zappia | 3/10 | 2741 days | 1% |
| Madelyn Fagerman | 10/10 | 2904 days | 3% |
| Maud Fredrikze | 9/10 | 2984 days | 2% |
| Aimee Theobald | 10/10 | 3038 days | 2% |
| Mallory Lopez | 8/10 | 3316 days | 2% |
| Gabor Kabacs | 9/10 | 3324 days | 2% |
| Sven Hasselberger | 8/10 | 3354 days | 2% |
| Lesa Price | 8/10 | 3463 days | 2% |
| Kate L | 10/10 | 3557 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3678 days | 1% |
| Isabel Seadon | 3/10 | 3701 days | 0% |
| Jurgen Moors | 6/10 | 3723 days | 1% |
| Stefanie Feldman | 7/10 | 3726 days | 1% |
| Bert Snel | 7/10 | 3769 days | 1% |
| David Cowling | 9/10 | 3788 days | 1% |
| John K | 9/10 | 3799 days | 1% |
| SUE COLEMAN | 8/10 | 3799 days | 1% |
| Gillian Scott | 7/10 | 4042 days | 0% |
| Andy Karl | 8/10 | 4103 days | 0% |
| catherine welsh | 7/10 | 4103 days | 0% |
| Paul Wood | 9/10 | 4134 days | 0% |
| andrewmh | 9/10 | 4134 days | 0% |
| Nigel & Annie Dale | 9/10 | 4164 days | 0% |
| Kerri | 9/10 | 4225 days | 0% |
| ozelmer | 6/10 | 4225 days | 0% |
| Julian_ont | 10/10 | 4437 days | 1% |
| Lis Bon | 8/10 | 4468 days | 1% |
| Sandra and Thomas | 10/10 | 4487 days | 1% |
| Jan | 9/10 | 4487 days | 1% |
| Urs Kloter | 6/10 | 4490 days | 1% |
| Joanna | 10/10 | 4505 days | 1% |
| Esther Goh | 9/10 | 4713 days | 1% |
| Moni01 | 5/10 | 4743 days | 1% |
| Sander Heike | 7/10 | 4746 days | 1% |
| Harald | 10/10 | 4783 days | 1% |
| Inge & Erik | 9/10 | 4784 days | 1% |
| Nicholas Prakenhammar | 8/10 | 4787 days | 1% |
| Schertenleib | 9/10 | 4790 days | 1% |
| Heewin Otten | 8/10 | 4796 days | 1% |
| Rocco Christian | 9/10 | 4797 days | 1% |
| mawueth | 9/10 | 4834 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 4885 days | 1% |
| Sid | 7/10 | 4895 days | 1% |
| Res Kormann | 10/10 | 5098 days | 1% |
| angillie | 9/10 | 5109 days | 1% |
| Jon_and_Family | 9/10 | 5109 days | 1% |
| Brian & Di | 9/10 | 5122 days | 1% |
| Beat & Connie | 10/10 | 5134 days | 1% |
| Jacob Nube | 8/10 | 5136 days | 1% |
| Erland Ostberg | 3/10 | 5142 days | 0% |
| Rolf Homeyer | 5/10 | 5159 days | 0% |
| dollimyxture | 10/10 | 5230 days | 1% |
| Marie | 9/10 | 5474 days | 1% |
| Tony B | 5/10 | 5486 days | 0% |
| Helen T | 9/10 | 5500 days | 1% |
| Tony Geens | 8/10 | 5506 days | 1% |
| Natalie & Simon King | 8/10 | 5508 days | 1% |
| Henk | 7/10 | 5524 days | 1% |
| Emily Walters | 9/10 | 5531 days | 1% |
| Yvonne Ing | 9/10 | 5532 days | 1% |
| Marian Demients-deJongh | 9/10 | 5546 days | 1% |
| Hans Hoff | 9/10 | 5603 days | 1% |
| Gina Swindells | 10/10 | 5606 days | 1% |
| Katrin Wennin | 10/10 | 5606 days | 1% |
| Flavia Mionelli | 10/10 | 5607 days | 1% |
| Vicki Cashmore | 10/10 | 5607 days | 1% |
| Sara Reekmans | 9/10 | 5618 days | 1% |
| Kaye | 8/10 | 5839 days | 1% |
| JanL | 10/10 | 5839 days | 1% |
| ChrisD | 9/10 | 5855 days | 1% |
| GingerPrince | 9/10 | 5873 days | 1% |
| CarleyJ | 8/10 | 5873 days | 1% |
| Steven | 8/10 | 5873 days | 1% |
| RosC | 8/10 | 5874 days | 1% |
| Frank | 8/10 | 5882 days | 1% |
| Heath | 3/10 | 5884 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.59% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 31 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 28 | -0.54% |
| 29 | -0.55% |
| 30 | -0.57% |
| 31 | -0.59% |
| 32 | -0.61% |
| 33 | -0.63% |
| 34 | -0.65% |
| … | … |
Balancing Adjustment
1.48% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.