Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Alpine Pacific Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Alpine Pacific Holiday Park
Valid Reviews
124 Valid Reviews
The Alpine Pacific Holiday Park experience has a total of 128 reviews. There are 124 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
26% |
| 9/10 | 42 |
|
34% |
| 8/10 | 24 |
|
19% |
| 7/10 | 8 |
|
6% |
| 6/10 | 5 |
|
4% |
| 5/10 | 4 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 6 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
82.34% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park valid reviews is 82.34% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
24% |
| 9/10 | 15 |
|
33% |
| 8/10 | 10 |
|
22% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 2 |
|
4% |
| 4/10 | 1 |
|
2% |
| 3/10 | 2 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Alpine Pacific Holiday Park face-to-face reviews is 82.67% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlie | 9/10 | 296 days | 100% |
| Dora | 10/10 | 355 days | 99% |
| Mark B | 10/10 | 355 days | 99% |
| Bailey Adamo | 8/10 | 417 days | 94% |
| Sue Peggs | 9/10 | 447 days | 93% |
| Anaïs | 9/10 | 478 days | 92% |
| Aoife | 9/10 | 478 days | 92% |
| KnP | 10/10 | 570 days | 87% |
| Fabienne | 9/10 | 692 days | 76% |
| Pauline | 7/10 | 721 days | 70% |
| Wil | 8/10 | 783 days | 68% |
| Chris Ellis | 3/10 | 783 days | 38% |
| Eugenie van der Heijden | 8/10 | 813 days | 65% |
| Christian Geiling | 10/10 | 844 days | 63% |
| Marie Perret | 10/10 | 874 days | 60% |
| Lachlan | 10/10 | 966 days | 50% |
| DBennie | 8/10 | 997 days | 46% |
| Pond | 8/10 | 997 days | 46% |
| Miemil | 10/10 | 997 days | 47% |
| Ross Moles | 9/10 | 1027 days | 43% |
| Charlie | 9/10 | 1027 days | 43% |
| Courtney Gearhart | 3/10 | 1086 days | 21% |
| Arie | 6/10 | 1086 days | 33% |
| Haze | 8/10 | 1086 days | 38% |
| Nicole | 9/10 | 1148 days | 33% |
| Amy Shoemake | 10/10 | 1148 days | 33% |
| Lara | 10/10 | 1209 days | 28% |
| Hannah and Matthew | 10/10 | 1270 days | 24% |
| Darrell | 10/10 | 1423 days | 15% |
| AMR | 10/10 | 1513 days | 11% |
| Emma | 10/10 | 1816 days | 5% |
| Lisa | 2/10 | 1847 days | 2% |
| Ying | 9/10 | 1969 days | 5% |
| Liz Wade | 6/10 | 2182 days | 4% |
| Niko Schachner | 10/10 | 2213 days | 4% |
| Jenny | 9/10 | 2274 days | 4% |
| Becca | 9/10 | 2427 days | 4% |
| Margie | 8/10 | 2609 days | 4% |
| Ella | 9/10 | 2823 days | 3% |
| Bex & Jake | 9/10 | 2823 days | 3% |
| JAMES FRANCO | 1/10 | 2853 days | 1% |
| keyslayer | 5/10 | 2853 days | 2% |
| Bailey Dunne | 10/10 | 2884 days | 3% |
| Benn | 9/10 | 2884 days | 3% |
| Patricia Stitchbury | 4/10 | 2911 days | 2% |
| Eversons | 8/10 | 2912 days | 3% |
| Keith Salway | 9/10 | 2923 days | 3% |
| Jan Schreuder | 9/10 | 2925 days | 3% |
| Kelly Zappia | 3/10 | 3042 days | 1% |
| Madelyn Fagerman | 10/10 | 3205 days | 2% |
| Maud Fredrikze | 9/10 | 3285 days | 2% |
| Aimee Theobald | 10/10 | 3339 days | 2% |
| Mallory Lopez | 8/10 | 3617 days | 1% |
| Gabor Kabacs | 9/10 | 3625 days | 1% |
| Sven Hasselberger | 8/10 | 3655 days | 1% |
| Lesa Price | 8/10 | 3764 days | 1% |
| Kate L | 10/10 | 3858 days | 1% |
| Nyla and Alan Ramsay | 10/10 | 3979 days | 1% |
| Isabel Seadon | 3/10 | 4002 days | 0% |
| Jurgen Moors | 6/10 | 4024 days | 1% |
| Stefanie Feldman | 7/10 | 4027 days | 1% |
| Bert Snel | 7/10 | 4070 days | 1% |
| David Cowling | 9/10 | 4089 days | 1% |
| John K | 9/10 | 4100 days | 1% |
| SUE COLEMAN | 8/10 | 4100 days | 0% |
| Gillian Scott | 7/10 | 4343 days | 0% |
| Andy Karl | 8/10 | 4404 days | 1% |
| catherine welsh | 7/10 | 4404 days | 1% |
| Paul Wood | 9/10 | 4435 days | 1% |
| andrewmh | 9/10 | 4435 days | 1% |
| Nigel & Annie Dale | 9/10 | 4465 days | 1% |
| Kerri | 9/10 | 4526 days | 1% |
| ozelmer | 6/10 | 4526 days | 1% |
| Julian_ont | 10/10 | 4738 days | 1% |
| Lis Bon | 8/10 | 4769 days | 1% |
| Sandra and Thomas | 10/10 | 4788 days | 1% |
| Jan | 9/10 | 4788 days | 1% |
| Urs Kloter | 6/10 | 4791 days | 1% |
| Joanna | 10/10 | 4806 days | 1% |
| Esther Goh | 9/10 | 5014 days | 1% |
| Moni01 | 5/10 | 5044 days | 1% |
| Sander Heike | 7/10 | 5047 days | 1% |
| Harald | 10/10 | 5084 days | 1% |
| Inge & Erik | 9/10 | 5085 days | 1% |
| Nicholas Prakenhammar | 8/10 | 5088 days | 1% |
| Schertenleib | 9/10 | 5091 days | 1% |
| Heewin Otten | 8/10 | 5097 days | 1% |
| Rocco Christian | 9/10 | 5098 days | 1% |
| mawueth | 9/10 | 5135 days | 1% |
| Scott & Madeleine Bancroft | 10/10 | 5186 days | 1% |
| Sid | 7/10 | 5196 days | 1% |
| Res Kormann | 10/10 | 5399 days | 1% |
| angillie | 9/10 | 5410 days | 1% |
| Jon_and_Family | 9/10 | 5410 days | 1% |
| Brian & Di | 9/10 | 5423 days | 1% |
| Beat & Connie | 10/10 | 5435 days | 1% |
| Jacob Nube | 8/10 | 5437 days | 1% |
| Erland Ostberg | 3/10 | 5443 days | 0% |
| Rolf Homeyer | 5/10 | 5460 days | 1% |
| dollimyxture | 10/10 | 5531 days | 1% |
| Marie | 9/10 | 5775 days | 1% |
| Tony B | 5/10 | 5787 days | 1% |
| Helen T | 9/10 | 5801 days | 1% |
| Tony Geens | 8/10 | 5807 days | 1% |
| Natalie & Simon King | 8/10 | 5809 days | 1% |
| Henk | 7/10 | 5825 days | 1% |
| Emily Walters | 9/10 | 5832 days | 1% |
| Yvonne Ing | 9/10 | 5833 days | 1% |
| Marian Demients-deJongh | 9/10 | 5847 days | 1% |
| Hans Hoff | 9/10 | 5904 days | 1% |
| Gina Swindells | 10/10 | 5907 days | 1% |
| Katrin Wennin | 10/10 | 5907 days | 1% |
| Flavia Mionelli | 10/10 | 5908 days | 1% |
| Vicki Cashmore | 10/10 | 5908 days | 1% |
| Sara Reekmans | 9/10 | 5919 days | 1% |
| Kaye | 8/10 | 6140 days | 1% |
| JanL | 10/10 | 6140 days | 1% |
| ChrisD | 9/10 | 6156 days | 1% |
| GingerPrince | 9/10 | 6174 days | 1% |
| CarleyJ | 8/10 | 6174 days | 1% |
| Steven | 8/10 | 6174 days | 1% |
| RosC | 8/10 | 6175 days | 1% |
| Frank | 8/10 | 6183 days | 1% |
| Heath | 3/10 | 6185 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Alpine Pacific Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.11% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Alpine Pacific Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Alpine Pacific Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.05% |
| 198 | -4.07% |
| 199 | -4.09% |
| 200 | -4.11% |
| 201 | -4.13% |
| 202 | -4.15% |
| 203 | -4.17% |
| … | … |
Balancing Adjustment
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.