Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 211 reviews. There are 207 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 373 days | 100% |
| Fabienne | 8/10 | 710 days | 76% |
| Trui Waalwijk | 5/10 | 1104 days | 29% |
| Melanie Stewart | 9/10 | 1288 days | 23% |
| Oonagh | 7/10 | 1500 days | 11% |
| Tim | 9/10 | 1775 days | 6% |
| Hakan | 7/10 | 1834 days | 5% |
| Maria | 5/10 | 2171 days | 4% |
| Tanja & Sven | 10/10 | 2231 days | 5% |
| Charlotte | 10/10 | 2445 days | 4% |
| Kate | 9/10 | 2476 days | 4% |
| Ismay Fabre | 9/10 | 2537 days | 4% |
| Liz | 9/10 | 2537 days | 4% |
| Shane | 5/10 | 2627 days | 3% |
| Juraj | 10/10 | 2627 days | 4% |
| Fer&And | 8/10 | 2749 days | 3% |
| Christina | 6/10 | 2841 days | 3% |
| Clobby | 6/10 | 2902 days | 3% |
| Shira LA | 8/10 | 2930 days | 3% |
| Paul and Paula | 9/10 | 2987 days | 3% |
| Michael Talbot | 7/10 | 3027 days | 3% |
| Benjamin Yang | 9/10 | 3052 days | 3% |
| Paul Liboi | 10/10 | 3262 days | 2% |
| Alan Brown | 8/10 | 3294 days | 2% |
| Ashley | 9/10 | 3427 days | 2% |
| Phillippa McLernon | 9/10 | 3654 days | 2% |
| Petr Svobodnik | 1/10 | 3685 days | 1% |
| Singapore Sling | 8/10 | 3722 days | 1% |
| Melissa Darlington | 8/10 | 3766 days | 1% |
| Jan mentink | 8/10 | 3844 days | 1% |
| Fabien Metro | 8/10 | 3849 days | 1% |
| Nick Rowe | 9/10 | 3851 days | 1% |
| John Drake | 8/10 | 4013 days | 1% |
| holidaymad from Solihull | 7/10 | 4056 days | 1% |
| tschavalon | 8/10 | 4148 days | 0% |
| Mike Fricker | 8/10 | 4332 days | 0% |
| Chris Handley | 10/10 | 4359 days | 0% |
| Joanna Mulcahy | 10/10 | 4360 days | 0% |
| Crousse | 7/10 | 4363 days | 0% |
| Jan Majerus | 9/10 | 4376 days | 0% |
| Kiernan Matthew | 7/10 | 4390 days | 1% |
| Ted Cole | 7/10 | 4391 days | 1% |
| Sue Eastwood | 5/10 | 4391 days | 1% |
| Davina Teo | 6/10 | 4398 days | 1% |
| Nigel | 10/10 | 4398 days | 1% |
| Monique Browne | 10/10 | 4424 days | 1% |
| ozelmer | 8/10 | 4544 days | 1% |
| Tony Graham | 7/10 | 4667 days | 1% |
| Neil Beckett | 9/10 | 4697 days | 1% |
| Sophie Spady | 7/10 | 4714 days | 1% |
| Christofer Tonn | 6/10 | 4714 days | 1% |
| Michael Nolan | 9/10 | 4728 days | 1% |
| Jim Woodruff | 9/10 | 4756 days | 1% |
| GARRYBLOWER | 10/10 | 4787 days | 1% |
| Rob | 8/10 | 4804 days | 1% |
| Brian Howe | 10/10 | 4811 days | 1% |
| Stephanie Levepue | 8/10 | 4822 days | 1% |
| Reijans | 8/10 | 4824 days | 1% |
| Rolf Zwahlen | 9/10 | 4825 days | 1% |
| Erik Funk | 8/10 | 4825 days | 1% |
| Steve and Therese Dunne | 9/10 | 4830 days | 1% |
| Ton Franke | 8/10 | 4834 days | 1% |
| sueadegizmo | 8/10 | 5001 days | 1% |
| Birds Tubbs | 8/10 | 5078 days | 1% |
| Toby Clark | 9/10 | 5085 days | 1% |
| Robert Steendijk | 7/10 | 5088 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5097 days | 1% |
| Brasier | 9/10 | 5099 days | 1% |
| Josef | 7/10 | 5103 days | 1% |
| Michael & Janet | 8/10 | 5103 days | 1% |
| Seiler | 9/10 | 5103 days | 1% |
| Rebecca Richardson | 8/10 | 5104 days | 1% |
| Andrew Powell | 8/10 | 5104 days | 1% |
| Orlando | 8/10 | 5105 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5105 days | 1% |
| Astrid Boon | 6/10 | 5107 days | 1% |
| Jim Delacruz | 6/10 | 5108 days | 1% |
| Janse | 3/10 | 5109 days | 1% |
| Peter Holt | 7/10 | 5110 days | 1% |
| Jonathan Philp | 8/10 | 5114 days | 1% |
| Frank Krivauek | 6/10 | 5116 days | 1% |
| Alison Rosser | 6/10 | 5116 days | 1% |
| Devon Urlacher | 9/10 | 5116 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5117 days | 1% |
| David Blundell | 4/10 | 5117 days | 1% |
| Hugo ten Brink | 8/10 | 5120 days | 1% |
| Katie K | 10/10 | 5131 days | 1% |
| Balonno | 6/10 | 5153 days | 1% |
| CMJ | 9/10 | 5153 days | 1% |
| Tobias Forst | 8/10 | 5185 days | 1% |
| Kai | 8/10 | 5190 days | 1% |
| Marc & Pauline | 8/10 | 5190 days | 1% |
| Eveline Mestrom | 6/10 | 5204 days | 1% |
| Tamara | 7/10 | 5214 days | 1% |
| Edward Marhi | 9/10 | 5425 days | 1% |
| Ken Jones | 7/10 | 5434 days | 1% |
| Jorren | 8/10 | 5437 days | 1% |
| Iain Campbell | 7/10 | 5437 days | 1% |
| Leon van Hengel | 8/10 | 5442 days | 1% |
| Werner and Rita | 9/10 | 5443 days | 1% |
| Judith | 9/10 | 5445 days | 1% |
| Charlie | 6/10 | 5445 days | 1% |
| Sue Top | 8/10 | 5446 days | 1% |
| Bill Cutler | 9/10 | 5449 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5452 days | 1% |
| Schweisshelm | 7/10 | 5453 days | 1% |
| Eddie Stevens | 8/10 | 5453 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5455 days | 1% |
| Stephen Shearer | 10/10 | 5456 days | 1% |
| Hannah Roberts | 6/10 | 5456 days | 1% |
| James Hardern | 7/10 | 5456 days | 1% |
| Sue Croft | 9/10 | 5456 days | 1% |
| Cameron and Kim | 9/10 | 5458 days | 1% |
| Michael Assfalg | 5/10 | 5458 days | 1% |
| Julie Pasquignon | 8/10 | 5460 days | 1% |
| Melanie Gruber | 10/10 | 5460 days | 1% |
| Erin Dumbauld | 5/10 | 5460 days | 1% |
| Frederik Christiansen | 8/10 | 5461 days | 1% |
| Ross Salisbury | 8/10 | 5461 days | 1% |
| David Emerick | 10/10 | 5462 days | 1% |
| Plomp | 8/10 | 5463 days | 1% |
| Derek Puplett | 8/10 | 5463 days | 1% |
| Callum Sibbald | 8/10 | 5463 days | 1% |
| Gerlach | 7/10 | 5464 days | 1% |
| Hartmut Tonner | 4/10 | 5465 days | 1% |
| Josef & Christine Evers | 8/10 | 5468 days | 1% |
| Ron Pantzer | 6/10 | 5468 days | 1% |
| Richard Brijs | 9/10 | 5470 days | 1% |
| Jill Dean | 8/10 | 5474 days | 1% |
| Hartmut Vogt | 5/10 | 5475 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5477 days | 1% |
| Horton Fawkes | 4/10 | 5478 days | 1% |
| Luc Marchand | 7/10 | 5479 days | 1% |
| Leontien Holster | 7/10 | 5479 days | 1% |
| Schers | 8/10 | 5480 days | 1% |
| Friedli Manuela | 10/10 | 5482 days | 1% |
| D Hoekstra | 7/10 | 5482 days | 1% |
| Mr & Mrs Winter | 7/10 | 5482 days | 1% |
| John Clarkson | 7/10 | 5485 days | 1% |
| cfc | 10/10 | 5518 days | 1% |
| wackiesttulip | 10/10 | 5579 days | 1% |
| Andrew Hammond | 8/10 | 5610 days | 1% |
| Mary Van | 8/10 | 5640 days | 1% |
| Mark Coffey | 9/10 | 5671 days | 1% |
| Jon van Hanten | 9/10 | 5749 days | 1% |
| Wal & Lynne | 8/10 | 5753 days | 1% |
| Haley & Jason | 6/10 | 5756 days | 1% |
| Amy | 9/10 | 5763 days | 1% |
| June | 10/10 | 5793 days | 1% |
| Moeller | 7/10 | 5802 days | 1% |
| Stefan Scheiterlein | 9/10 | 5806 days | 1% |
| katrina Marshall | 8/10 | 5810 days | 1% |
| Zoe Norcross | 8/10 | 5810 days | 1% |
| Einar | 8/10 | 5812 days | 1% |
| Tim Smith | 7/10 | 5815 days | 1% |
| Margo Alaska | 5/10 | 5815 days | 1% |
| A Libbis | 7/10 | 5816 days | 1% |
| P.C Kool | 9/10 | 5819 days | 1% |
| Main | 9/10 | 5825 days | 1% |
| Angela | 10/10 | 5825 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5825 days | 1% |
| Zareua Boree | 6/10 | 5827 days | 1% |
| Don & Alice | 9/10 | 5828 days | 1% |
| jongejan | 8/10 | 5830 days | 1% |
| Susanne Strassmann | 8/10 | 5830 days | 1% |
| Michael | 3/10 | 5834 days | 1% |
| th schuermann | 3/10 | 5834 days | 1% |
| Ulric | 7/10 | 5846 days | 1% |
| Peter McGain | 4/10 | 5847 days | 1% |
| Gerrard Van S | 9/10 | 5851 days | 1% |
| Otto | 7/10 | 5851 days | 1% |
| Supa Simpson | 8/10 | 5857 days | 1% |
| Norbert Hainz | 6/10 | 5865 days | 1% |
| Etienne VanD | 9/10 | 5872 days | 1% |
| Astrio Gregersen | 3/10 | 5881 days | 1% |
| barts | 7/10 | 5898 days | 1% |
| janden | 10/10 | 5898 days | 1% |
| frederike | 8/10 | 5899 days | 1% |
| varenaee | 10/10 | 5899 days | 1% |
| joem | 9/10 | 5900 days | 1% |
| vivw | 8/10 | 5906 days | 1% |
| pthreadgood | 9/10 | 5912 days | 1% |
| Sandra M | 6/10 | 5916 days | 1% |
| Michelle Kraemer | 8/10 | 5921 days | 1% |
| Philip Ryott | 9/10 | 5924 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5926 days | 1% |
| Primavesi | 7/10 | 5926 days | 1% |
| Wim Put | 9/10 | 5940 days | 1% |
| Cheryl | 7/10 | 5944 days | 1% |
| Susan Fielder | 8/10 | 5944 days | 1% |
| johanw | 8/10 | 6030 days | 1% |
| AndyEngland | 5/10 | 6146 days | 1% |
| JoF | 9/10 | 6146 days | 1% |
| Christian Kamm | 7/10 | 6155 days | 1% |
| Michael Maddams | 9/10 | 6156 days | 1% |
| RonB | 7/10 | 6170 days | 1% |
| LesleyR | 7/10 | 6176 days | 1% |
| JeremyE | 8/10 | 6176 days | 1% |
| LucyT | 8/10 | 6176 days | 1% |
| Francesca Sabat | 9/10 | 6180 days | 1% |
| JesusB | 8/10 | 6192 days | 1% |
| ChristopherD | 8/10 | 6192 days | 1% |
| XaviG | 9/10 | 6192 days | 1% |
| JoanneM | 7/10 | 6193 days | 1% |
| Steven | 7/10 | 6201 days | 1% |
| Franz | 9/10 | 6209 days | 1% |
| Denise | 7/10 | 6280 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.18% |
| 202 | -4.20% |
| 203 | -4.22% |
| … | … |
Balancing Adjustment
3.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.