Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 318 days | 100% |
| Fabienne | 8/10 | 655 days | 79% |
| Trui Waalwijk | 5/10 | 1049 days | 32% |
| Melanie Stewart | 9/10 | 1233 days | 26% |
| Oonagh | 7/10 | 1445 days | 13% |
| Tim | 9/10 | 1720 days | 6% |
| Hakan | 7/10 | 1779 days | 5% |
| Maria | 5/10 | 2116 days | 4% |
| Tanja & Sven | 10/10 | 2176 days | 5% |
| Charlotte | 10/10 | 2390 days | 4% |
| Kate | 9/10 | 2421 days | 4% |
| Ismay Fabre | 9/10 | 2482 days | 4% |
| Liz | 9/10 | 2482 days | 4% |
| Shane | 5/10 | 2572 days | 3% |
| Juraj | 10/10 | 2572 days | 4% |
| Fer&And | 8/10 | 2694 days | 3% |
| Christina | 6/10 | 2786 days | 3% |
| Clobby | 6/10 | 2847 days | 3% |
| Shira LA | 8/10 | 2875 days | 3% |
| Paul and Paula | 9/10 | 2932 days | 3% |
| Michael Talbot | 7/10 | 2972 days | 3% |
| Benjamin Yang | 9/10 | 2997 days | 3% |
| Paul Liboi | 10/10 | 3207 days | 2% |
| Alan Brown | 8/10 | 3239 days | 2% |
| Ashley | 9/10 | 3372 days | 2% |
| Phillippa McLernon | 9/10 | 3599 days | 2% |
| Petr Svobodnik | 1/10 | 3630 days | 1% |
| Singapore Sling | 8/10 | 3667 days | 1% |
| Melissa Darlington | 8/10 | 3711 days | 1% |
| Jan mentink | 8/10 | 3789 days | 1% |
| Fabien Metro | 8/10 | 3794 days | 1% |
| Nick Rowe | 9/10 | 3796 days | 1% |
| John Drake | 8/10 | 3958 days | 1% |
| holidaymad from Solihull | 7/10 | 4001 days | 1% |
| tschavalon | 8/10 | 4093 days | 1% |
| Mike Fricker | 8/10 | 4277 days | 0% |
| Chris Handley | 10/10 | 4304 days | 0% |
| Joanna Mulcahy | 10/10 | 4305 days | 0% |
| Crousse | 7/10 | 4308 days | 0% |
| Jan Majerus | 9/10 | 4321 days | 0% |
| Kiernan Matthew | 7/10 | 4335 days | 0% |
| Ted Cole | 7/10 | 4336 days | 0% |
| Sue Eastwood | 5/10 | 4336 days | 0% |
| Davina Teo | 6/10 | 4343 days | 0% |
| Nigel | 10/10 | 4343 days | 0% |
| Monique Browne | 10/10 | 4369 days | 0% |
| ozelmer | 8/10 | 4489 days | 1% |
| Tony Graham | 7/10 | 4612 days | 1% |
| Neil Beckett | 9/10 | 4642 days | 1% |
| Sophie Spady | 7/10 | 4659 days | 1% |
| Christofer Tonn | 6/10 | 4659 days | 1% |
| Michael Nolan | 9/10 | 4673 days | 1% |
| Jim Woodruff | 9/10 | 4701 days | 1% |
| GARRYBLOWER | 10/10 | 4732 days | 1% |
| Rob | 8/10 | 4749 days | 1% |
| Brian Howe | 10/10 | 4756 days | 1% |
| Stephanie Levepue | 8/10 | 4767 days | 1% |
| Reijans | 8/10 | 4769 days | 1% |
| Rolf Zwahlen | 9/10 | 4770 days | 1% |
| Erik Funk | 8/10 | 4770 days | 1% |
| Steve and Therese Dunne | 9/10 | 4775 days | 1% |
| Ton Franke | 8/10 | 4779 days | 1% |
| sueadegizmo | 8/10 | 4946 days | 1% |
| Birds Tubbs | 8/10 | 5023 days | 1% |
| Toby Clark | 9/10 | 5030 days | 1% |
| Robert Steendijk | 7/10 | 5033 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5042 days | 1% |
| Brasier | 9/10 | 5044 days | 1% |
| Josef | 7/10 | 5048 days | 1% |
| Michael & Janet | 8/10 | 5048 days | 1% |
| Seiler | 9/10 | 5048 days | 1% |
| Rebecca Richardson | 8/10 | 5049 days | 1% |
| Andrew Powell | 8/10 | 5049 days | 1% |
| Orlando | 8/10 | 5050 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5050 days | 1% |
| Astrid Boon | 6/10 | 5052 days | 1% |
| Jim Delacruz | 6/10 | 5053 days | 1% |
| Janse | 3/10 | 5054 days | 1% |
| Peter Holt | 7/10 | 5055 days | 1% |
| Jonathan Philp | 8/10 | 5059 days | 1% |
| Frank Krivauek | 6/10 | 5061 days | 1% |
| Alison Rosser | 6/10 | 5061 days | 1% |
| Devon Urlacher | 9/10 | 5061 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5062 days | 1% |
| David Blundell | 4/10 | 5062 days | 1% |
| Hugo ten Brink | 8/10 | 5065 days | 1% |
| Katie K | 10/10 | 5076 days | 1% |
| Balonno | 6/10 | 5098 days | 1% |
| CMJ | 9/10 | 5098 days | 1% |
| Tobias Forst | 8/10 | 5130 days | 1% |
| Kai | 8/10 | 5135 days | 1% |
| Marc & Pauline | 8/10 | 5135 days | 1% |
| Eveline Mestrom | 6/10 | 5149 days | 1% |
| Tamara | 7/10 | 5159 days | 1% |
| Edward Marhi | 9/10 | 5370 days | 1% |
| Ken Jones | 7/10 | 5379 days | 1% |
| Jorren | 8/10 | 5382 days | 1% |
| Iain Campbell | 7/10 | 5382 days | 1% |
| Leon van Hengel | 8/10 | 5387 days | 1% |
| Werner and Rita | 9/10 | 5388 days | 1% |
| Judith | 9/10 | 5390 days | 1% |
| Charlie | 6/10 | 5390 days | 1% |
| Sue Top | 8/10 | 5391 days | 1% |
| Bill Cutler | 9/10 | 5394 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5397 days | 1% |
| Schweisshelm | 7/10 | 5398 days | 1% |
| Eddie Stevens | 8/10 | 5398 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5400 days | 1% |
| Stephen Shearer | 10/10 | 5401 days | 1% |
| Hannah Roberts | 6/10 | 5401 days | 1% |
| James Hardern | 7/10 | 5401 days | 1% |
| Sue Croft | 9/10 | 5401 days | 1% |
| Cameron and Kim | 9/10 | 5403 days | 1% |
| Michael Assfalg | 5/10 | 5403 days | 1% |
| Julie Pasquignon | 8/10 | 5405 days | 1% |
| Melanie Gruber | 10/10 | 5405 days | 1% |
| Erin Dumbauld | 5/10 | 5405 days | 1% |
| Frederik Christiansen | 8/10 | 5406 days | 1% |
| Ross Salisbury | 8/10 | 5406 days | 1% |
| David Emerick | 10/10 | 5407 days | 1% |
| Plomp | 8/10 | 5408 days | 1% |
| Derek Puplett | 8/10 | 5408 days | 1% |
| Callum Sibbald | 8/10 | 5408 days | 1% |
| Gerlach | 7/10 | 5409 days | 1% |
| Hartmut Tonner | 4/10 | 5410 days | 1% |
| Josef & Christine Evers | 8/10 | 5413 days | 1% |
| Ron Pantzer | 6/10 | 5413 days | 1% |
| Richard Brijs | 9/10 | 5415 days | 1% |
| Jill Dean | 8/10 | 5419 days | 1% |
| Hartmut Vogt | 5/10 | 5420 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5422 days | 1% |
| Horton Fawkes | 4/10 | 5423 days | 1% |
| Luc Marchand | 7/10 | 5424 days | 1% |
| Leontien Holster | 7/10 | 5424 days | 1% |
| Schers | 8/10 | 5425 days | 1% |
| Friedli Manuela | 10/10 | 5427 days | 1% |
| D Hoekstra | 7/10 | 5427 days | 1% |
| Mr & Mrs Winter | 7/10 | 5427 days | 1% |
| John Clarkson | 7/10 | 5430 days | 1% |
| cfc | 10/10 | 5463 days | 1% |
| wackiesttulip | 10/10 | 5524 days | 1% |
| Andrew Hammond | 8/10 | 5555 days | 1% |
| Mary Van | 8/10 | 5585 days | 1% |
| Mark Coffey | 9/10 | 5616 days | 1% |
| Jon van Hanten | 9/10 | 5694 days | 1% |
| Wal & Lynne | 8/10 | 5698 days | 1% |
| Haley & Jason | 6/10 | 5701 days | 1% |
| Amy | 9/10 | 5708 days | 1% |
| June | 10/10 | 5738 days | 1% |
| Moeller | 7/10 | 5747 days | 1% |
| Stefan Scheiterlein | 9/10 | 5751 days | 1% |
| katrina Marshall | 8/10 | 5755 days | 1% |
| Zoe Norcross | 8/10 | 5755 days | 1% |
| Einar | 8/10 | 5757 days | 1% |
| Tim Smith | 7/10 | 5760 days | 1% |
| Margo Alaska | 5/10 | 5760 days | 1% |
| A Libbis | 7/10 | 5761 days | 1% |
| P.C Kool | 9/10 | 5764 days | 1% |
| Main | 9/10 | 5770 days | 1% |
| Angela | 10/10 | 5770 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5770 days | 1% |
| Zareua Boree | 6/10 | 5772 days | 1% |
| Don & Alice | 9/10 | 5773 days | 1% |
| jongejan | 8/10 | 5775 days | 1% |
| Susanne Strassmann | 8/10 | 5775 days | 1% |
| Michael | 3/10 | 5779 days | 1% |
| th schuermann | 3/10 | 5779 days | 1% |
| Ulric | 7/10 | 5791 days | 1% |
| Peter McGain | 4/10 | 5792 days | 1% |
| Gerrard Van S | 9/10 | 5796 days | 1% |
| Otto | 7/10 | 5796 days | 1% |
| Supa Simpson | 8/10 | 5802 days | 1% |
| Norbert Hainz | 6/10 | 5810 days | 1% |
| Etienne VanD | 9/10 | 5817 days | 1% |
| Astrio Gregersen | 3/10 | 5826 days | 1% |
| barts | 7/10 | 5843 days | 1% |
| janden | 10/10 | 5843 days | 1% |
| frederike | 8/10 | 5844 days | 1% |
| varenaee | 10/10 | 5844 days | 1% |
| joem | 9/10 | 5845 days | 1% |
| vivw | 8/10 | 5851 days | 1% |
| pthreadgood | 9/10 | 5857 days | 1% |
| Sandra M | 6/10 | 5861 days | 1% |
| Michelle Kraemer | 8/10 | 5866 days | 1% |
| Philip Ryott | 9/10 | 5869 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5871 days | 1% |
| Primavesi | 7/10 | 5871 days | 1% |
| Wim Put | 9/10 | 5885 days | 1% |
| Cheryl | 7/10 | 5889 days | 1% |
| Susan Fielder | 8/10 | 5889 days | 1% |
| johanw | 8/10 | 5975 days | 1% |
| AndyEngland | 5/10 | 6091 days | 1% |
| JoF | 9/10 | 6091 days | 1% |
| Christian Kamm | 7/10 | 6100 days | 1% |
| Michael Maddams | 9/10 | 6101 days | 1% |
| RonB | 7/10 | 6115 days | 1% |
| LesleyR | 7/10 | 6121 days | 1% |
| JeremyE | 8/10 | 6121 days | 1% |
| LucyT | 8/10 | 6121 days | 1% |
| Francesca Sabat | 9/10 | 6125 days | 1% |
| JesusB | 8/10 | 6137 days | 1% |
| ChristopherD | 8/10 | 6137 days | 1% |
| XaviG | 9/10 | 6137 days | 1% |
| JoanneM | 7/10 | 6138 days | 1% |
| Steven | 7/10 | 6146 days | 1% |
| Franz | 9/10 | 6154 days | 1% |
| Denise | 7/10 | 6225 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.