Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
206 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 209 reviews. There are 206 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 206 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
10% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
30% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.09% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.09% and is based on 206 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 206 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fabienne | 8/10 | 266 days | 100% |
| Trui Waalwijk | 5/10 | 660 days | 61% |
| Melanie Stewart | 9/10 | 843 days | 63% |
| Oonagh | 7/10 | 1056 days | 38% |
| Tim | 9/10 | 1331 days | 20% |
| Hakan | 7/10 | 1390 days | 16% |
| Maria | 5/10 | 1727 days | 4% |
| Tanja & Sven | 10/10 | 1787 days | 5% |
| Charlotte | 10/10 | 2000 days | 5% |
| Kate | 9/10 | 2031 days | 5% |
| Ismay Fabre | 9/10 | 2093 days | 5% |
| Liz | 9/10 | 2093 days | 5% |
| Shane | 5/10 | 2183 days | 3% |
| Juraj | 10/10 | 2183 days | 5% |
| Fer&And | 8/10 | 2304 days | 4% |
| Christina | 6/10 | 2396 days | 4% |
| Clobby | 6/10 | 2458 days | 3% |
| Shira LA | 8/10 | 2486 days | 4% |
| Paul and Paula | 9/10 | 2543 days | 4% |
| Michael Talbot | 7/10 | 2583 days | 3% |
| Benjamin Yang | 9/10 | 2608 days | 4% |
| Paul Liboi | 10/10 | 2818 days | 3% |
| Alan Brown | 8/10 | 2850 days | 3% |
| Ashley | 9/10 | 2982 days | 3% |
| Phillippa McLernon | 9/10 | 3210 days | 2% |
| Petr Svobodnik | 1/10 | 3241 days | 1% |
| Singapore Sling | 8/10 | 3278 days | 2% |
| Melissa Darlington | 8/10 | 3322 days | 2% |
| Jan mentink | 8/10 | 3399 days | 2% |
| Fabien Metro | 8/10 | 3404 days | 2% |
| Nick Rowe | 9/10 | 3406 days | 2% |
| John Drake | 8/10 | 3569 days | 2% |
| holidaymad from Solihull | 7/10 | 3612 days | 1% |
| tschavalon | 8/10 | 3704 days | 1% |
| Mike Fricker | 8/10 | 3888 days | 1% |
| Chris Handley | 10/10 | 3915 days | 1% |
| Joanna Mulcahy | 10/10 | 3916 days | 1% |
| Crousse | 7/10 | 3919 days | 1% |
| Jan Majerus | 9/10 | 3932 days | 1% |
| Kiernan Matthew | 7/10 | 3946 days | 1% |
| Ted Cole | 7/10 | 3947 days | 1% |
| Sue Eastwood | 5/10 | 3947 days | 1% |
| Davina Teo | 6/10 | 3954 days | 1% |
| Nigel | 10/10 | 3954 days | 1% |
| Monique Browne | 10/10 | 3980 days | 1% |
| ozelmer | 8/10 | 4099 days | 1% |
| Tony Graham | 7/10 | 4222 days | 0% |
| Neil Beckett | 9/10 | 4253 days | 0% |
| Sophie Spady | 7/10 | 4270 days | 0% |
| Christofer Tonn | 6/10 | 4270 days | 0% |
| Michael Nolan | 9/10 | 4284 days | 0% |
| Jim Woodruff | 9/10 | 4312 days | 0% |
| GARRYBLOWER | 10/10 | 4343 days | 0% |
| Rob | 8/10 | 4360 days | 0% |
| Brian Howe | 10/10 | 4367 days | 0% |
| Stephanie Levepue | 8/10 | 4378 days | 0% |
| Reijans | 8/10 | 4380 days | 1% |
| Rolf Zwahlen | 9/10 | 4381 days | 1% |
| Erik Funk | 8/10 | 4381 days | 1% |
| Steve and Therese Dunne | 9/10 | 4386 days | 1% |
| Ton Franke | 8/10 | 4390 days | 1% |
| sueadegizmo | 8/10 | 4556 days | 1% |
| Birds Tubbs | 8/10 | 4634 days | 1% |
| Toby Clark | 9/10 | 4641 days | 1% |
| Robert Steendijk | 7/10 | 4644 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4653 days | 1% |
| Brasier | 9/10 | 4655 days | 1% |
| Josef | 7/10 | 4659 days | 1% |
| Michael & Janet | 8/10 | 4659 days | 1% |
| Seiler | 9/10 | 4659 days | 1% |
| Rebecca Richardson | 8/10 | 4660 days | 1% |
| Andrew Powell | 8/10 | 4660 days | 1% |
| Orlando | 8/10 | 4661 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4661 days | 1% |
| Astrid Boon | 6/10 | 4663 days | 1% |
| Jim Delacruz | 6/10 | 4664 days | 1% |
| Janse | 3/10 | 4665 days | 1% |
| Peter Holt | 7/10 | 4666 days | 1% |
| Jonathan Philp | 8/10 | 4670 days | 1% |
| Frank Krivauek | 6/10 | 4672 days | 1% |
| Alison Rosser | 6/10 | 4672 days | 1% |
| Devon Urlacher | 9/10 | 4672 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4673 days | 1% |
| David Blundell | 4/10 | 4673 days | 1% |
| Hugo ten Brink | 8/10 | 4676 days | 1% |
| Katie K | 10/10 | 4687 days | 1% |
| Balonno | 6/10 | 4709 days | 1% |
| CMJ | 9/10 | 4709 days | 1% |
| Tobias Forst | 8/10 | 4741 days | 1% |
| Kai | 8/10 | 4746 days | 1% |
| Marc & Pauline | 8/10 | 4746 days | 1% |
| Eveline Mestrom | 6/10 | 4760 days | 1% |
| Tamara | 7/10 | 4770 days | 1% |
| Edward Marhi | 9/10 | 4980 days | 1% |
| Ken Jones | 7/10 | 4990 days | 1% |
| Jorren | 8/10 | 4993 days | 1% |
| Iain Campbell | 7/10 | 4993 days | 1% |
| Leon van Hengel | 8/10 | 4998 days | 1% |
| Werner and Rita | 9/10 | 4999 days | 1% |
| Judith | 9/10 | 5001 days | 1% |
| Charlie | 6/10 | 5001 days | 1% |
| Sue Top | 8/10 | 5002 days | 1% |
| Bill Cutler | 9/10 | 5005 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5008 days | 1% |
| Schweisshelm | 7/10 | 5009 days | 1% |
| Eddie Stevens | 8/10 | 5009 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5011 days | 1% |
| Stephen Shearer | 10/10 | 5012 days | 1% |
| Hannah Roberts | 6/10 | 5012 days | 1% |
| James Hardern | 7/10 | 5012 days | 1% |
| Sue Croft | 9/10 | 5012 days | 1% |
| Cameron and Kim | 9/10 | 5014 days | 1% |
| Michael Assfalg | 5/10 | 5014 days | 1% |
| Julie Pasquignon | 8/10 | 5016 days | 1% |
| Melanie Gruber | 10/10 | 5016 days | 1% |
| Erin Dumbauld | 5/10 | 5016 days | 1% |
| Frederik Christiansen | 8/10 | 5017 days | 1% |
| Ross Salisbury | 8/10 | 5017 days | 1% |
| David Emerick | 10/10 | 5018 days | 1% |
| Plomp | 8/10 | 5019 days | 1% |
| Derek Puplett | 8/10 | 5019 days | 1% |
| Callum Sibbald | 8/10 | 5019 days | 1% |
| Gerlach | 7/10 | 5020 days | 1% |
| Hartmut Tonner | 4/10 | 5021 days | 1% |
| Josef & Christine Evers | 8/10 | 5024 days | 1% |
| Ron Pantzer | 6/10 | 5024 days | 1% |
| Richard Brijs | 9/10 | 5026 days | 1% |
| Jill Dean | 8/10 | 5030 days | 1% |
| Hartmut Vogt | 5/10 | 5031 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5033 days | 1% |
| Horton Fawkes | 4/10 | 5034 days | 1% |
| Luc Marchand | 7/10 | 5035 days | 1% |
| Leontien Holster | 7/10 | 5035 days | 1% |
| Schers | 8/10 | 5036 days | 1% |
| Friedli Manuela | 10/10 | 5038 days | 1% |
| D Hoekstra | 7/10 | 5038 days | 1% |
| Mr & Mrs Winter | 7/10 | 5038 days | 1% |
| John Clarkson | 7/10 | 5041 days | 1% |
| cfc | 10/10 | 5074 days | 1% |
| wackiesttulip | 10/10 | 5135 days | 1% |
| Andrew Hammond | 8/10 | 5166 days | 1% |
| Mary Van | 8/10 | 5195 days | 1% |
| Mark Coffey | 9/10 | 5226 days | 1% |
| Jon van Hanten | 9/10 | 5304 days | 1% |
| Wal & Lynne | 8/10 | 5308 days | 1% |
| Haley & Jason | 6/10 | 5311 days | 1% |
| Amy | 9/10 | 5318 days | 1% |
| June | 10/10 | 5349 days | 1% |
| Moeller | 7/10 | 5358 days | 1% |
| Stefan Scheiterlein | 9/10 | 5362 days | 1% |
| katrina Marshall | 8/10 | 5366 days | 1% |
| Zoe Norcross | 8/10 | 5366 days | 1% |
| Einar | 8/10 | 5368 days | 1% |
| Tim Smith | 7/10 | 5371 days | 1% |
| Margo Alaska | 5/10 | 5371 days | 1% |
| A Libbis | 7/10 | 5372 days | 1% |
| P.C Kool | 9/10 | 5375 days | 1% |
| Main | 9/10 | 5381 days | 1% |
| Angela | 10/10 | 5381 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5381 days | 1% |
| Zareua Boree | 6/10 | 5383 days | 1% |
| Don & Alice | 9/10 | 5384 days | 1% |
| jongejan | 8/10 | 5386 days | 1% |
| Susanne Strassmann | 8/10 | 5386 days | 1% |
| Michael | 3/10 | 5390 days | 1% |
| th schuermann | 3/10 | 5390 days | 1% |
| Ulric | 7/10 | 5402 days | 1% |
| Peter McGain | 4/10 | 5403 days | 1% |
| Gerrard Van S | 9/10 | 5407 days | 1% |
| Otto | 7/10 | 5407 days | 1% |
| Supa Simpson | 8/10 | 5413 days | 1% |
| Norbert Hainz | 6/10 | 5421 days | 1% |
| Etienne VanD | 9/10 | 5428 days | 1% |
| Astrio Gregersen | 3/10 | 5437 days | 1% |
| barts | 7/10 | 5454 days | 1% |
| janden | 10/10 | 5454 days | 1% |
| frederike | 8/10 | 5455 days | 1% |
| varenaee | 10/10 | 5455 days | 1% |
| joem | 9/10 | 5456 days | 1% |
| vivw | 8/10 | 5462 days | 1% |
| pthreadgood | 9/10 | 5468 days | 1% |
| Sandra M | 6/10 | 5472 days | 1% |
| Michelle Kraemer | 8/10 | 5477 days | 1% |
| Philip Ryott | 9/10 | 5480 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5482 days | 1% |
| Primavesi | 7/10 | 5482 days | 1% |
| Wim Put | 9/10 | 5496 days | 1% |
| Cheryl | 7/10 | 5500 days | 1% |
| Susan Fielder | 8/10 | 5500 days | 1% |
| johanw | 8/10 | 5585 days | 1% |
| AndyEngland | 5/10 | 5701 days | 1% |
| JoF | 9/10 | 5701 days | 1% |
| Christian Kamm | 7/10 | 5711 days | 1% |
| Michael Maddams | 9/10 | 5712 days | 1% |
| RonB | 7/10 | 5726 days | 1% |
| LesleyR | 7/10 | 5732 days | 1% |
| JeremyE | 8/10 | 5732 days | 1% |
| LucyT | 8/10 | 5732 days | 1% |
| Francesca Sabat | 9/10 | 5736 days | 1% |
| JesusB | 8/10 | 5748 days | 1% |
| ChristopherD | 8/10 | 5748 days | 1% |
| XaviG | 9/10 | 5748 days | 1% |
| JoanneM | 7/10 | 5749 days | 1% |
| Steven | 7/10 | 5757 days | 1% |
| Franz | 9/10 | 5765 days | 1% |
| Denise | 7/10 | 5836 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
5.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.