Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 40 days | 100% |
| Fabienne | 8/10 | 377 days | 90% |
| Trui Waalwijk | 5/10 | 771 days | 50% |
| Melanie Stewart | 9/10 | 954 days | 48% |
| Oonagh | 7/10 | 1167 days | 28% |
| Tim | 9/10 | 1442 days | 13% |
| Hakan | 7/10 | 1501 days | 10% |
| Maria | 5/10 | 1838 days | 4% |
| Tanja & Sven | 10/10 | 1898 days | 5% |
| Charlotte | 10/10 | 2111 days | 4% |
| Kate | 9/10 | 2142 days | 4% |
| Ismay Fabre | 9/10 | 2204 days | 4% |
| Liz | 9/10 | 2204 days | 4% |
| Shane | 5/10 | 2294 days | 3% |
| Juraj | 10/10 | 2294 days | 4% |
| Fer&And | 8/10 | 2415 days | 4% |
| Christina | 6/10 | 2507 days | 3% |
| Clobby | 6/10 | 2569 days | 3% |
| Shira LA | 8/10 | 2597 days | 3% |
| Paul and Paula | 9/10 | 2654 days | 3% |
| Michael Talbot | 7/10 | 2694 days | 3% |
| Benjamin Yang | 9/10 | 2719 days | 3% |
| Paul Liboi | 10/10 | 2929 days | 3% |
| Alan Brown | 8/10 | 2961 days | 3% |
| Ashley | 9/10 | 3093 days | 2% |
| Phillippa McLernon | 9/10 | 3321 days | 2% |
| Petr Svobodnik | 1/10 | 3352 days | 1% |
| Singapore Sling | 8/10 | 3389 days | 2% |
| Melissa Darlington | 8/10 | 3433 days | 2% |
| Jan mentink | 8/10 | 3510 days | 2% |
| Fabien Metro | 8/10 | 3515 days | 2% |
| Nick Rowe | 9/10 | 3517 days | 2% |
| John Drake | 8/10 | 3680 days | 1% |
| holidaymad from Solihull | 7/10 | 3723 days | 1% |
| tschavalon | 8/10 | 3815 days | 1% |
| Mike Fricker | 8/10 | 3999 days | 1% |
| Chris Handley | 10/10 | 4026 days | 1% |
| Joanna Mulcahy | 10/10 | 4027 days | 1% |
| Crousse | 7/10 | 4030 days | 1% |
| Jan Majerus | 9/10 | 4043 days | 1% |
| Kiernan Matthew | 7/10 | 4057 days | 1% |
| Ted Cole | 7/10 | 4058 days | 1% |
| Sue Eastwood | 5/10 | 4058 days | 0% |
| Davina Teo | 6/10 | 4065 days | 1% |
| Nigel | 10/10 | 4065 days | 1% |
| Monique Browne | 10/10 | 4091 days | 1% |
| ozelmer | 8/10 | 4210 days | 0% |
| Tony Graham | 7/10 | 4333 days | 0% |
| Neil Beckett | 9/10 | 4364 days | 0% |
| Sophie Spady | 7/10 | 4381 days | 1% |
| Christofer Tonn | 6/10 | 4381 days | 1% |
| Michael Nolan | 9/10 | 4395 days | 1% |
| Jim Woodruff | 9/10 | 4423 days | 1% |
| GARRYBLOWER | 10/10 | 4454 days | 1% |
| Rob | 8/10 | 4471 days | 1% |
| Brian Howe | 10/10 | 4478 days | 1% |
| Stephanie Levepue | 8/10 | 4489 days | 1% |
| Reijans | 8/10 | 4491 days | 1% |
| Rolf Zwahlen | 9/10 | 4492 days | 1% |
| Erik Funk | 8/10 | 4492 days | 1% |
| Steve and Therese Dunne | 9/10 | 4497 days | 1% |
| Ton Franke | 8/10 | 4501 days | 1% |
| sueadegizmo | 8/10 | 4667 days | 1% |
| Birds Tubbs | 8/10 | 4745 days | 1% |
| Toby Clark | 9/10 | 4752 days | 1% |
| Robert Steendijk | 7/10 | 4755 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4764 days | 1% |
| Brasier | 9/10 | 4766 days | 1% |
| Josef | 7/10 | 4770 days | 1% |
| Michael & Janet | 8/10 | 4770 days | 1% |
| Seiler | 9/10 | 4770 days | 1% |
| Rebecca Richardson | 8/10 | 4771 days | 1% |
| Andrew Powell | 8/10 | 4771 days | 1% |
| Orlando | 8/10 | 4772 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4772 days | 1% |
| Astrid Boon | 6/10 | 4774 days | 1% |
| Jim Delacruz | 6/10 | 4775 days | 1% |
| Janse | 3/10 | 4776 days | 1% |
| Peter Holt | 7/10 | 4777 days | 1% |
| Jonathan Philp | 8/10 | 4781 days | 1% |
| Frank Krivauek | 6/10 | 4783 days | 1% |
| Alison Rosser | 6/10 | 4783 days | 1% |
| Devon Urlacher | 9/10 | 4783 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4784 days | 1% |
| David Blundell | 4/10 | 4784 days | 1% |
| Hugo ten Brink | 8/10 | 4787 days | 1% |
| Katie K | 10/10 | 4798 days | 1% |
| Balonno | 6/10 | 4820 days | 1% |
| CMJ | 9/10 | 4820 days | 1% |
| Tobias Forst | 8/10 | 4852 days | 1% |
| Kai | 8/10 | 4857 days | 1% |
| Marc & Pauline | 8/10 | 4857 days | 1% |
| Eveline Mestrom | 6/10 | 4871 days | 1% |
| Tamara | 7/10 | 4881 days | 1% |
| Edward Marhi | 9/10 | 5091 days | 1% |
| Ken Jones | 7/10 | 5101 days | 1% |
| Jorren | 8/10 | 5104 days | 1% |
| Iain Campbell | 7/10 | 5104 days | 1% |
| Leon van Hengel | 8/10 | 5109 days | 1% |
| Werner and Rita | 9/10 | 5110 days | 1% |
| Judith | 9/10 | 5112 days | 1% |
| Charlie | 6/10 | 5112 days | 1% |
| Sue Top | 8/10 | 5113 days | 1% |
| Bill Cutler | 9/10 | 5116 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5119 days | 1% |
| Schweisshelm | 7/10 | 5120 days | 1% |
| Eddie Stevens | 8/10 | 5120 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5122 days | 1% |
| Stephen Shearer | 10/10 | 5123 days | 1% |
| Hannah Roberts | 6/10 | 5123 days | 1% |
| James Hardern | 7/10 | 5123 days | 1% |
| Sue Croft | 9/10 | 5123 days | 1% |
| Cameron and Kim | 9/10 | 5125 days | 1% |
| Michael Assfalg | 5/10 | 5125 days | 1% |
| Julie Pasquignon | 8/10 | 5127 days | 1% |
| Melanie Gruber | 10/10 | 5127 days | 1% |
| Erin Dumbauld | 5/10 | 5127 days | 1% |
| Frederik Christiansen | 8/10 | 5128 days | 1% |
| Ross Salisbury | 8/10 | 5128 days | 1% |
| David Emerick | 10/10 | 5129 days | 1% |
| Plomp | 8/10 | 5130 days | 1% |
| Derek Puplett | 8/10 | 5130 days | 1% |
| Callum Sibbald | 8/10 | 5130 days | 1% |
| Gerlach | 7/10 | 5131 days | 1% |
| Hartmut Tonner | 4/10 | 5132 days | 1% |
| Josef & Christine Evers | 8/10 | 5135 days | 1% |
| Ron Pantzer | 6/10 | 5135 days | 1% |
| Richard Brijs | 9/10 | 5137 days | 1% |
| Jill Dean | 8/10 | 5141 days | 1% |
| Hartmut Vogt | 5/10 | 5142 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5144 days | 1% |
| Horton Fawkes | 4/10 | 5145 days | 1% |
| Luc Marchand | 7/10 | 5146 days | 1% |
| Leontien Holster | 7/10 | 5146 days | 1% |
| Schers | 8/10 | 5147 days | 1% |
| Friedli Manuela | 10/10 | 5149 days | 1% |
| D Hoekstra | 7/10 | 5149 days | 1% |
| Mr & Mrs Winter | 7/10 | 5149 days | 1% |
| John Clarkson | 7/10 | 5152 days | 1% |
| cfc | 10/10 | 5185 days | 1% |
| wackiesttulip | 10/10 | 5246 days | 1% |
| Andrew Hammond | 8/10 | 5277 days | 1% |
| Mary Van | 8/10 | 5306 days | 1% |
| Mark Coffey | 9/10 | 5337 days | 1% |
| Jon van Hanten | 9/10 | 5415 days | 1% |
| Wal & Lynne | 8/10 | 5419 days | 1% |
| Haley & Jason | 6/10 | 5422 days | 1% |
| Amy | 9/10 | 5429 days | 1% |
| June | 10/10 | 5460 days | 1% |
| Moeller | 7/10 | 5469 days | 1% |
| Stefan Scheiterlein | 9/10 | 5473 days | 1% |
| katrina Marshall | 8/10 | 5477 days | 1% |
| Zoe Norcross | 8/10 | 5477 days | 1% |
| Einar | 8/10 | 5479 days | 1% |
| Tim Smith | 7/10 | 5482 days | 1% |
| Margo Alaska | 5/10 | 5482 days | 1% |
| A Libbis | 7/10 | 5483 days | 1% |
| P.C Kool | 9/10 | 5486 days | 1% |
| Main | 9/10 | 5492 days | 1% |
| Angela | 10/10 | 5492 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5492 days | 1% |
| Zareua Boree | 6/10 | 5494 days | 1% |
| Don & Alice | 9/10 | 5495 days | 1% |
| jongejan | 8/10 | 5497 days | 1% |
| Susanne Strassmann | 8/10 | 5497 days | 1% |
| Michael | 3/10 | 5501 days | 1% |
| th schuermann | 3/10 | 5501 days | 1% |
| Ulric | 7/10 | 5513 days | 1% |
| Peter McGain | 4/10 | 5514 days | 1% |
| Gerrard Van S | 9/10 | 5518 days | 1% |
| Otto | 7/10 | 5518 days | 1% |
| Supa Simpson | 8/10 | 5524 days | 1% |
| Norbert Hainz | 6/10 | 5532 days | 1% |
| Etienne VanD | 9/10 | 5539 days | 1% |
| Astrio Gregersen | 3/10 | 5548 days | 1% |
| barts | 7/10 | 5565 days | 1% |
| janden | 10/10 | 5565 days | 1% |
| frederike | 8/10 | 5566 days | 1% |
| varenaee | 10/10 | 5566 days | 1% |
| joem | 9/10 | 5567 days | 1% |
| vivw | 8/10 | 5573 days | 1% |
| pthreadgood | 9/10 | 5579 days | 1% |
| Sandra M | 6/10 | 5583 days | 1% |
| Michelle Kraemer | 8/10 | 5588 days | 1% |
| Philip Ryott | 9/10 | 5591 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5593 days | 1% |
| Primavesi | 7/10 | 5593 days | 1% |
| Wim Put | 9/10 | 5607 days | 1% |
| Cheryl | 7/10 | 5611 days | 1% |
| Susan Fielder | 8/10 | 5611 days | 1% |
| johanw | 8/10 | 5696 days | 1% |
| AndyEngland | 5/10 | 5812 days | 1% |
| JoF | 9/10 | 5812 days | 1% |
| Christian Kamm | 7/10 | 5822 days | 1% |
| Michael Maddams | 9/10 | 5823 days | 1% |
| RonB | 7/10 | 5837 days | 1% |
| LesleyR | 7/10 | 5843 days | 1% |
| JeremyE | 8/10 | 5843 days | 1% |
| LucyT | 8/10 | 5843 days | 1% |
| Francesca Sabat | 9/10 | 5847 days | 1% |
| JesusB | 8/10 | 5859 days | 1% |
| ChristopherD | 8/10 | 5859 days | 1% |
| XaviG | 9/10 | 5859 days | 1% |
| JoanneM | 7/10 | 5860 days | 1% |
| Steven | 7/10 | 5868 days | 1% |
| Franz | 9/10 | 5876 days | 1% |
| Denise | 7/10 | 5947 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.50% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 25 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 22 | -0.44% |
| 23 | -0.46% |
| 24 | -0.48% |
| 25 | -0.50% |
| 26 | -0.52% |
| 27 | -0.54% |
| 28 | -0.56% |
| … | … |
Balancing Adjustment
2.86% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.