G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 49 days | 100% |
| Fabienne | 8/10 | 386 days | 90% |
| Trui Waalwijk | 5/10 | 780 days | 50% |
| Melanie Stewart | 9/10 | 964 days | 47% |
| Oonagh | 7/10 | 1176 days | 27% |
| Tim | 9/10 | 1451 days | 13% |
| Hakan | 7/10 | 1510 days | 10% |
| Maria | 5/10 | 1847 days | 4% |
| Tanja & Sven | 10/10 | 1907 days | 5% |
| Charlotte | 10/10 | 2121 days | 4% |
| Kate | 9/10 | 2152 days | 4% |
| Ismay Fabre | 9/10 | 2213 days | 4% |
| Liz | 9/10 | 2213 days | 4% |
| Shane | 5/10 | 2303 days | 3% |
| Juraj | 10/10 | 2303 days | 4% |
| Fer&And | 8/10 | 2425 days | 4% |
| Christina | 6/10 | 2517 days | 3% |
| Clobby | 6/10 | 2578 days | 3% |
| Shira LA | 8/10 | 2606 days | 3% |
| Paul and Paula | 9/10 | 2663 days | 3% |
| Michael Talbot | 7/10 | 2703 days | 3% |
| Benjamin Yang | 9/10 | 2729 days | 3% |
| Paul Liboi | 10/10 | 2938 days | 3% |
| Alan Brown | 8/10 | 2971 days | 3% |
| Ashley | 9/10 | 3103 days | 2% |
| Phillippa McLernon | 9/10 | 3330 days | 2% |
| Petr Svobodnik | 1/10 | 3361 days | 1% |
| Singapore Sling | 8/10 | 3399 days | 2% |
| Melissa Darlington | 8/10 | 3442 days | 2% |
| Jan mentink | 8/10 | 3520 days | 2% |
| Fabien Metro | 8/10 | 3525 days | 2% |
| Nick Rowe | 9/10 | 3527 days | 2% |
| John Drake | 8/10 | 3689 days | 1% |
| holidaymad from Solihull | 7/10 | 3733 days | 1% |
| tschavalon | 8/10 | 3825 days | 1% |
| Mike Fricker | 8/10 | 4008 days | 1% |
| Chris Handley | 10/10 | 4035 days | 1% |
| Joanna Mulcahy | 10/10 | 4036 days | 1% |
| Crousse | 7/10 | 4039 days | 1% |
| Jan Majerus | 9/10 | 4052 days | 1% |
| Kiernan Matthew | 7/10 | 4066 days | 1% |
| Ted Cole | 7/10 | 4067 days | 1% |
| Sue Eastwood | 5/10 | 4067 days | 0% |
| Davina Teo | 6/10 | 4074 days | 1% |
| Nigel | 10/10 | 4074 days | 1% |
| Monique Browne | 10/10 | 4100 days | 1% |
| ozelmer | 8/10 | 4220 days | 0% |
| Tony Graham | 7/10 | 4343 days | 0% |
| Neil Beckett | 9/10 | 4373 days | 0% |
| Sophie Spady | 7/10 | 4390 days | 1% |
| Christofer Tonn | 6/10 | 4390 days | 1% |
| Michael Nolan | 9/10 | 4404 days | 1% |
| Jim Woodruff | 9/10 | 4432 days | 1% |
| GARRYBLOWER | 10/10 | 4463 days | 1% |
| Rob | 8/10 | 4480 days | 1% |
| Brian Howe | 10/10 | 4487 days | 1% |
| Stephanie Levepue | 8/10 | 4498 days | 1% |
| Reijans | 8/10 | 4500 days | 1% |
| Rolf Zwahlen | 9/10 | 4501 days | 1% |
| Erik Funk | 8/10 | 4501 days | 1% |
| Steve and Therese Dunne | 9/10 | 4506 days | 1% |
| Ton Franke | 8/10 | 4510 days | 1% |
| sueadegizmo | 8/10 | 4677 days | 1% |
| Birds Tubbs | 8/10 | 4754 days | 1% |
| Toby Clark | 9/10 | 4761 days | 1% |
| Robert Steendijk | 7/10 | 4764 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4773 days | 1% |
| Brasier | 9/10 | 4775 days | 1% |
| Josef | 7/10 | 4779 days | 1% |
| Michael & Janet | 8/10 | 4779 days | 1% |
| Seiler | 9/10 | 4779 days | 1% |
| Rebecca Richardson | 8/10 | 4780 days | 1% |
| Andrew Powell | 8/10 | 4780 days | 1% |
| Orlando | 8/10 | 4781 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4781 days | 1% |
| Astrid Boon | 6/10 | 4783 days | 1% |
| Jim Delacruz | 6/10 | 4784 days | 1% |
| Janse | 3/10 | 4785 days | 1% |
| Peter Holt | 7/10 | 4786 days | 1% |
| Jonathan Philp | 8/10 | 4790 days | 1% |
| Frank Krivauek | 6/10 | 4792 days | 1% |
| Alison Rosser | 6/10 | 4792 days | 1% |
| Devon Urlacher | 9/10 | 4792 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4793 days | 1% |
| David Blundell | 4/10 | 4793 days | 1% |
| Hugo ten Brink | 8/10 | 4796 days | 1% |
| Katie K | 10/10 | 4807 days | 1% |
| Balonno | 6/10 | 4829 days | 1% |
| CMJ | 9/10 | 4829 days | 1% |
| Tobias Forst | 8/10 | 4861 days | 1% |
| Kai | 8/10 | 4866 days | 1% |
| Marc & Pauline | 8/10 | 4866 days | 1% |
| Eveline Mestrom | 6/10 | 4880 days | 1% |
| Tamara | 7/10 | 4890 days | 1% |
| Edward Marhi | 9/10 | 5101 days | 1% |
| Ken Jones | 7/10 | 5110 days | 1% |
| Jorren | 8/10 | 5113 days | 1% |
| Iain Campbell | 7/10 | 5113 days | 1% |
| Leon van Hengel | 8/10 | 5118 days | 1% |
| Werner and Rita | 9/10 | 5119 days | 1% |
| Judith | 9/10 | 5121 days | 1% |
| Charlie | 6/10 | 5121 days | 1% |
| Sue Top | 8/10 | 5122 days | 1% |
| Bill Cutler | 9/10 | 5125 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5128 days | 1% |
| Schweisshelm | 7/10 | 5129 days | 1% |
| Eddie Stevens | 8/10 | 5129 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5131 days | 1% |
| Stephen Shearer | 10/10 | 5132 days | 1% |
| Hannah Roberts | 6/10 | 5132 days | 1% |
| James Hardern | 7/10 | 5132 days | 1% |
| Sue Croft | 9/10 | 5132 days | 1% |
| Cameron and Kim | 9/10 | 5134 days | 1% |
| Michael Assfalg | 5/10 | 5134 days | 1% |
| Julie Pasquignon | 8/10 | 5136 days | 1% |
| Melanie Gruber | 10/10 | 5136 days | 1% |
| Erin Dumbauld | 5/10 | 5136 days | 1% |
| Frederik Christiansen | 8/10 | 5137 days | 1% |
| Ross Salisbury | 8/10 | 5137 days | 1% |
| David Emerick | 10/10 | 5138 days | 1% |
| Plomp | 8/10 | 5139 days | 1% |
| Derek Puplett | 8/10 | 5139 days | 1% |
| Callum Sibbald | 8/10 | 5139 days | 1% |
| Gerlach | 7/10 | 5140 days | 1% |
| Hartmut Tonner | 4/10 | 5141 days | 1% |
| Josef & Christine Evers | 8/10 | 5144 days | 1% |
| Ron Pantzer | 6/10 | 5144 days | 1% |
| Richard Brijs | 9/10 | 5146 days | 1% |
| Jill Dean | 8/10 | 5150 days | 1% |
| Hartmut Vogt | 5/10 | 5151 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5153 days | 1% |
| Horton Fawkes | 4/10 | 5154 days | 1% |
| Luc Marchand | 7/10 | 5155 days | 1% |
| Leontien Holster | 7/10 | 5155 days | 1% |
| Schers | 8/10 | 5156 days | 1% |
| Friedli Manuela | 10/10 | 5158 days | 1% |
| D Hoekstra | 7/10 | 5158 days | 1% |
| Mr & Mrs Winter | 7/10 | 5158 days | 1% |
| John Clarkson | 7/10 | 5161 days | 1% |
| cfc | 10/10 | 5194 days | 1% |
| wackiesttulip | 10/10 | 5255 days | 1% |
| Andrew Hammond | 8/10 | 5286 days | 1% |
| Mary Van | 8/10 | 5316 days | 1% |
| Mark Coffey | 9/10 | 5347 days | 1% |
| Jon van Hanten | 9/10 | 5425 days | 1% |
| Wal & Lynne | 8/10 | 5429 days | 1% |
| Haley & Jason | 6/10 | 5432 days | 1% |
| Amy | 9/10 | 5439 days | 1% |
| June | 10/10 | 5469 days | 1% |
| Moeller | 7/10 | 5478 days | 1% |
| Stefan Scheiterlein | 9/10 | 5482 days | 1% |
| katrina Marshall | 8/10 | 5486 days | 1% |
| Zoe Norcross | 8/10 | 5486 days | 1% |
| Einar | 8/10 | 5488 days | 1% |
| Tim Smith | 7/10 | 5491 days | 1% |
| Margo Alaska | 5/10 | 5491 days | 1% |
| A Libbis | 7/10 | 5492 days | 1% |
| P.C Kool | 9/10 | 5495 days | 1% |
| Main | 9/10 | 5501 days | 1% |
| Angela | 10/10 | 5501 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5501 days | 1% |
| Zareua Boree | 6/10 | 5503 days | 1% |
| Don & Alice | 9/10 | 5504 days | 1% |
| jongejan | 8/10 | 5506 days | 1% |
| Susanne Strassmann | 8/10 | 5506 days | 1% |
| Michael | 3/10 | 5510 days | 1% |
| th schuermann | 3/10 | 5510 days | 1% |
| Ulric | 7/10 | 5522 days | 1% |
| Peter McGain | 4/10 | 5523 days | 1% |
| Gerrard Van S | 9/10 | 5527 days | 1% |
| Otto | 7/10 | 5527 days | 1% |
| Supa Simpson | 8/10 | 5533 days | 1% |
| Norbert Hainz | 6/10 | 5541 days | 1% |
| Etienne VanD | 9/10 | 5548 days | 1% |
| Astrio Gregersen | 3/10 | 5557 days | 1% |
| barts | 7/10 | 5574 days | 1% |
| janden | 10/10 | 5574 days | 1% |
| frederike | 8/10 | 5575 days | 1% |
| varenaee | 10/10 | 5575 days | 1% |
| joem | 9/10 | 5576 days | 1% |
| vivw | 8/10 | 5582 days | 1% |
| pthreadgood | 9/10 | 5588 days | 1% |
| Sandra M | 6/10 | 5592 days | 1% |
| Michelle Kraemer | 8/10 | 5597 days | 1% |
| Philip Ryott | 9/10 | 5600 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5602 days | 1% |
| Primavesi | 7/10 | 5602 days | 1% |
| Wim Put | 9/10 | 5616 days | 1% |
| Cheryl | 7/10 | 5620 days | 1% |
| Susan Fielder | 8/10 | 5620 days | 1% |
| johanw | 8/10 | 5706 days | 1% |
| AndyEngland | 5/10 | 5822 days | 1% |
| JoF | 9/10 | 5822 days | 1% |
| Christian Kamm | 7/10 | 5831 days | 1% |
| Michael Maddams | 9/10 | 5832 days | 1% |
| RonB | 7/10 | 5846 days | 1% |
| LesleyR | 7/10 | 5852 days | 1% |
| JeremyE | 8/10 | 5852 days | 1% |
| LucyT | 8/10 | 5852 days | 1% |
| Francesca Sabat | 9/10 | 5856 days | 1% |
| JesusB | 8/10 | 5868 days | 1% |
| ChristopherD | 8/10 | 5868 days | 1% |
| XaviG | 9/10 | 5868 days | 1% |
| JoanneM | 7/10 | 5869 days | 1% |
| Steven | 7/10 | 5877 days | 1% |
| Franz | 9/10 | 5885 days | 1% |
| Denise | 7/10 | 5956 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.66% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 58 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 34 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 31 | -0.60% |
| 32 | -0.62% |
| 33 | -0.64% |
| 34 | -0.66% |
| 35 | -0.68% |
| 36 | -0.70% |
| 37 | -0.72% |
| … | … |
Balancing Adjustment
2.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.