Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.10%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 62 days | 100% |
| Fabienne | 8/10 | 399 days | 89% |
| Trui Waalwijk | 5/10 | 793 days | 49% |
| Melanie Stewart | 9/10 | 977 days | 46% |
| Oonagh | 7/10 | 1189 days | 26% |
| Tim | 9/10 | 1464 days | 12% |
| Hakan | 7/10 | 1523 days | 9% |
| Maria | 5/10 | 1860 days | 4% |
| Tanja & Sven | 10/10 | 1920 days | 5% |
| Charlotte | 10/10 | 2134 days | 4% |
| Kate | 9/10 | 2165 days | 4% |
| Ismay Fabre | 9/10 | 2226 days | 4% |
| Liz | 9/10 | 2226 days | 4% |
| Shane | 5/10 | 2316 days | 3% |
| Juraj | 10/10 | 2316 days | 4% |
| Fer&And | 8/10 | 2438 days | 4% |
| Christina | 6/10 | 2530 days | 3% |
| Clobby | 6/10 | 2591 days | 3% |
| Shira LA | 8/10 | 2619 days | 3% |
| Paul and Paula | 9/10 | 2676 days | 3% |
| Michael Talbot | 7/10 | 2716 days | 3% |
| Benjamin Yang | 9/10 | 2741 days | 3% |
| Paul Liboi | 10/10 | 2951 days | 3% |
| Alan Brown | 8/10 | 2983 days | 3% |
| Ashley | 9/10 | 3116 days | 2% |
| Phillippa McLernon | 9/10 | 3343 days | 2% |
| Petr Svobodnik | 1/10 | 3374 days | 1% |
| Singapore Sling | 8/10 | 3411 days | 2% |
| Melissa Darlington | 8/10 | 3455 days | 2% |
| Jan mentink | 8/10 | 3533 days | 2% |
| Fabien Metro | 8/10 | 3538 days | 2% |
| Nick Rowe | 9/10 | 3540 days | 2% |
| John Drake | 8/10 | 3702 days | 1% |
| holidaymad from Solihull | 7/10 | 3745 days | 1% |
| tschavalon | 8/10 | 3837 days | 1% |
| Mike Fricker | 8/10 | 4021 days | 1% |
| Chris Handley | 10/10 | 4048 days | 1% |
| Joanna Mulcahy | 10/10 | 4049 days | 1% |
| Crousse | 7/10 | 4052 days | 1% |
| Jan Majerus | 9/10 | 4065 days | 1% |
| Kiernan Matthew | 7/10 | 4079 days | 1% |
| Ted Cole | 7/10 | 4080 days | 1% |
| Sue Eastwood | 5/10 | 4080 days | 0% |
| Davina Teo | 6/10 | 4087 days | 0% |
| Nigel | 10/10 | 4087 days | 1% |
| Monique Browne | 10/10 | 4113 days | 0% |
| ozelmer | 8/10 | 4233 days | 0% |
| Tony Graham | 7/10 | 4356 days | 0% |
| Neil Beckett | 9/10 | 4386 days | 1% |
| Sophie Spady | 7/10 | 4403 days | 1% |
| Christofer Tonn | 6/10 | 4403 days | 1% |
| Michael Nolan | 9/10 | 4417 days | 1% |
| Jim Woodruff | 9/10 | 4445 days | 1% |
| GARRYBLOWER | 10/10 | 4476 days | 1% |
| Rob | 8/10 | 4493 days | 1% |
| Brian Howe | 10/10 | 4500 days | 1% |
| Stephanie Levepue | 8/10 | 4511 days | 1% |
| Reijans | 8/10 | 4513 days | 1% |
| Rolf Zwahlen | 9/10 | 4514 days | 1% |
| Erik Funk | 8/10 | 4514 days | 1% |
| Steve and Therese Dunne | 9/10 | 4519 days | 1% |
| Ton Franke | 8/10 | 4523 days | 1% |
| sueadegizmo | 8/10 | 4690 days | 1% |
| Birds Tubbs | 8/10 | 4767 days | 1% |
| Toby Clark | 9/10 | 4774 days | 1% |
| Robert Steendijk | 7/10 | 4777 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4786 days | 1% |
| Brasier | 9/10 | 4788 days | 1% |
| Josef | 7/10 | 4792 days | 1% |
| Michael & Janet | 8/10 | 4792 days | 1% |
| Seiler | 9/10 | 4792 days | 1% |
| Rebecca Richardson | 8/10 | 4793 days | 1% |
| Andrew Powell | 8/10 | 4793 days | 1% |
| Orlando | 8/10 | 4794 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4794 days | 1% |
| Astrid Boon | 6/10 | 4796 days | 1% |
| Jim Delacruz | 6/10 | 4797 days | 1% |
| Janse | 3/10 | 4798 days | 1% |
| Peter Holt | 7/10 | 4799 days | 1% |
| Jonathan Philp | 8/10 | 4803 days | 1% |
| Frank Krivauek | 6/10 | 4805 days | 1% |
| Alison Rosser | 6/10 | 4805 days | 1% |
| Devon Urlacher | 9/10 | 4805 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4806 days | 1% |
| David Blundell | 4/10 | 4806 days | 1% |
| Hugo ten Brink | 8/10 | 4809 days | 1% |
| Katie K | 10/10 | 4820 days | 1% |
| Balonno | 6/10 | 4842 days | 1% |
| CMJ | 9/10 | 4842 days | 1% |
| Tobias Forst | 8/10 | 4874 days | 1% |
| Kai | 8/10 | 4879 days | 1% |
| Marc & Pauline | 8/10 | 4879 days | 1% |
| Eveline Mestrom | 6/10 | 4893 days | 1% |
| Tamara | 7/10 | 4903 days | 1% |
| Edward Marhi | 9/10 | 5114 days | 1% |
| Ken Jones | 7/10 | 5123 days | 1% |
| Jorren | 8/10 | 5126 days | 1% |
| Iain Campbell | 7/10 | 5126 days | 1% |
| Leon van Hengel | 8/10 | 5131 days | 1% |
| Werner and Rita | 9/10 | 5132 days | 1% |
| Judith | 9/10 | 5134 days | 1% |
| Charlie | 6/10 | 5134 days | 1% |
| Sue Top | 8/10 | 5135 days | 1% |
| Bill Cutler | 9/10 | 5138 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5141 days | 1% |
| Schweisshelm | 7/10 | 5142 days | 1% |
| Eddie Stevens | 8/10 | 5142 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5144 days | 1% |
| Stephen Shearer | 10/10 | 5145 days | 1% |
| Hannah Roberts | 6/10 | 5145 days | 1% |
| James Hardern | 7/10 | 5145 days | 1% |
| Sue Croft | 9/10 | 5145 days | 1% |
| Cameron and Kim | 9/10 | 5147 days | 1% |
| Michael Assfalg | 5/10 | 5147 days | 1% |
| Julie Pasquignon | 8/10 | 5149 days | 1% |
| Melanie Gruber | 10/10 | 5149 days | 1% |
| Erin Dumbauld | 5/10 | 5149 days | 1% |
| Frederik Christiansen | 8/10 | 5150 days | 1% |
| Ross Salisbury | 8/10 | 5150 days | 1% |
| David Emerick | 10/10 | 5151 days | 1% |
| Plomp | 8/10 | 5152 days | 1% |
| Derek Puplett | 8/10 | 5152 days | 1% |
| Callum Sibbald | 8/10 | 5152 days | 1% |
| Gerlach | 7/10 | 5153 days | 1% |
| Hartmut Tonner | 4/10 | 5154 days | 1% |
| Josef & Christine Evers | 8/10 | 5157 days | 1% |
| Ron Pantzer | 6/10 | 5157 days | 1% |
| Richard Brijs | 9/10 | 5159 days | 1% |
| Jill Dean | 8/10 | 5163 days | 1% |
| Hartmut Vogt | 5/10 | 5164 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5166 days | 1% |
| Horton Fawkes | 4/10 | 5167 days | 1% |
| Luc Marchand | 7/10 | 5168 days | 1% |
| Leontien Holster | 7/10 | 5168 days | 1% |
| Schers | 8/10 | 5169 days | 1% |
| Friedli Manuela | 10/10 | 5171 days | 1% |
| D Hoekstra | 7/10 | 5171 days | 1% |
| Mr & Mrs Winter | 7/10 | 5171 days | 1% |
| John Clarkson | 7/10 | 5174 days | 1% |
| cfc | 10/10 | 5207 days | 1% |
| wackiesttulip | 10/10 | 5268 days | 1% |
| Andrew Hammond | 8/10 | 5299 days | 1% |
| Mary Van | 8/10 | 5329 days | 1% |
| Mark Coffey | 9/10 | 5360 days | 1% |
| Jon van Hanten | 9/10 | 5438 days | 1% |
| Wal & Lynne | 8/10 | 5442 days | 1% |
| Haley & Jason | 6/10 | 5445 days | 1% |
| Amy | 9/10 | 5452 days | 1% |
| June | 10/10 | 5482 days | 1% |
| Moeller | 7/10 | 5491 days | 1% |
| Stefan Scheiterlein | 9/10 | 5495 days | 1% |
| katrina Marshall | 8/10 | 5499 days | 1% |
| Zoe Norcross | 8/10 | 5499 days | 1% |
| Einar | 8/10 | 5501 days | 1% |
| Tim Smith | 7/10 | 5504 days | 1% |
| Margo Alaska | 5/10 | 5504 days | 1% |
| A Libbis | 7/10 | 5505 days | 1% |
| P.C Kool | 9/10 | 5508 days | 1% |
| Main | 9/10 | 5514 days | 1% |
| Angela | 10/10 | 5514 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5514 days | 1% |
| Zareua Boree | 6/10 | 5516 days | 1% |
| Don & Alice | 9/10 | 5517 days | 1% |
| jongejan | 8/10 | 5519 days | 1% |
| Susanne Strassmann | 8/10 | 5519 days | 1% |
| Michael | 3/10 | 5523 days | 1% |
| th schuermann | 3/10 | 5523 days | 1% |
| Ulric | 7/10 | 5535 days | 1% |
| Peter McGain | 4/10 | 5536 days | 1% |
| Gerrard Van S | 9/10 | 5540 days | 1% |
| Otto | 7/10 | 5540 days | 1% |
| Supa Simpson | 8/10 | 5546 days | 1% |
| Norbert Hainz | 6/10 | 5554 days | 1% |
| Etienne VanD | 9/10 | 5561 days | 1% |
| Astrio Gregersen | 3/10 | 5570 days | 1% |
| barts | 7/10 | 5587 days | 1% |
| janden | 10/10 | 5587 days | 1% |
| frederike | 8/10 | 5588 days | 1% |
| varenaee | 10/10 | 5588 days | 1% |
| joem | 9/10 | 5589 days | 1% |
| vivw | 8/10 | 5595 days | 1% |
| pthreadgood | 9/10 | 5601 days | 1% |
| Sandra M | 6/10 | 5605 days | 1% |
| Michelle Kraemer | 8/10 | 5610 days | 1% |
| Philip Ryott | 9/10 | 5613 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5615 days | 1% |
| Primavesi | 7/10 | 5615 days | 1% |
| Wim Put | 9/10 | 5629 days | 1% |
| Cheryl | 7/10 | 5633 days | 1% |
| Susan Fielder | 8/10 | 5633 days | 1% |
| johanw | 8/10 | 5719 days | 1% |
| AndyEngland | 5/10 | 5835 days | 1% |
| JoF | 9/10 | 5835 days | 1% |
| Christian Kamm | 7/10 | 5844 days | 1% |
| Michael Maddams | 9/10 | 5845 days | 1% |
| RonB | 7/10 | 5859 days | 1% |
| LesleyR | 7/10 | 5865 days | 1% |
| JeremyE | 8/10 | 5865 days | 1% |
| LucyT | 8/10 | 5865 days | 1% |
| Francesca Sabat | 9/10 | 5869 days | 1% |
| JesusB | 8/10 | 5881 days | 1% |
| ChristopherD | 8/10 | 5881 days | 1% |
| XaviG | 9/10 | 5881 days | 1% |
| JoanneM | 7/10 | 5882 days | 1% |
| Steven | 7/10 | 5890 days | 1% |
| Franz | 9/10 | 5898 days | 1% |
| Denise | 7/10 | 5969 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 47 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 44 | -0.81% |
| 45 | -0.83% |
| 46 | -0.85% |
| 47 | -0.87% |
| 48 | -0.88% |
| 49 | -0.90% |
| 50 | -0.92% |
| … | … |
Balancing Adjustment
2.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.