Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
206 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 209 reviews. There are 206 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 206 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
10% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
30% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.09% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.09% and is based on 206 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 206 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fabienne | 8/10 | 336 days | 100% |
| Trui Waalwijk | 5/10 | 730 days | 58% |
| Melanie Stewart | 9/10 | 914 days | 56% |
| Oonagh | 7/10 | 1126 days | 33% |
| Tim | 9/10 | 1401 days | 16% |
| Hakan | 7/10 | 1460 days | 13% |
| Maria | 5/10 | 1797 days | 4% |
| Tanja & Sven | 10/10 | 1857 days | 5% |
| Charlotte | 10/10 | 2071 days | 5% |
| Kate | 9/10 | 2102 days | 5% |
| Ismay Fabre | 9/10 | 2163 days | 5% |
| Liz | 9/10 | 2163 days | 5% |
| Shane | 5/10 | 2253 days | 3% |
| Juraj | 10/10 | 2253 days | 4% |
| Fer&And | 8/10 | 2375 days | 4% |
| Christina | 6/10 | 2467 days | 3% |
| Clobby | 6/10 | 2528 days | 3% |
| Shira LA | 8/10 | 2556 days | 4% |
| Paul and Paula | 9/10 | 2613 days | 4% |
| Michael Talbot | 7/10 | 2653 days | 3% |
| Benjamin Yang | 9/10 | 2678 days | 4% |
| Paul Liboi | 10/10 | 2888 days | 3% |
| Alan Brown | 8/10 | 2920 days | 3% |
| Ashley | 9/10 | 3053 days | 3% |
| Phillippa McLernon | 9/10 | 3280 days | 2% |
| Petr Svobodnik | 1/10 | 3311 days | 1% |
| Singapore Sling | 8/10 | 3348 days | 2% |
| Melissa Darlington | 8/10 | 3392 days | 2% |
| Jan mentink | 8/10 | 3470 days | 2% |
| Fabien Metro | 8/10 | 3475 days | 2% |
| Nick Rowe | 9/10 | 3477 days | 2% |
| John Drake | 8/10 | 3639 days | 1% |
| holidaymad from Solihull | 7/10 | 3682 days | 1% |
| tschavalon | 8/10 | 3774 days | 1% |
| Mike Fricker | 8/10 | 3958 days | 1% |
| Chris Handley | 10/10 | 3985 days | 1% |
| Joanna Mulcahy | 10/10 | 3986 days | 1% |
| Crousse | 7/10 | 3989 days | 1% |
| Jan Majerus | 9/10 | 4002 days | 1% |
| Kiernan Matthew | 7/10 | 4016 days | 1% |
| Ted Cole | 7/10 | 4017 days | 1% |
| Sue Eastwood | 5/10 | 4017 days | 1% |
| Davina Teo | 6/10 | 4024 days | 1% |
| Nigel | 10/10 | 4024 days | 1% |
| Monique Browne | 10/10 | 4050 days | 1% |
| ozelmer | 8/10 | 4170 days | 0% |
| Tony Graham | 7/10 | 4293 days | 0% |
| Neil Beckett | 9/10 | 4323 days | 0% |
| Sophie Spady | 7/10 | 4340 days | 0% |
| Christofer Tonn | 6/10 | 4340 days | 0% |
| Michael Nolan | 9/10 | 4354 days | 0% |
| Jim Woodruff | 9/10 | 4382 days | 1% |
| GARRYBLOWER | 10/10 | 4413 days | 1% |
| Rob | 8/10 | 4430 days | 1% |
| Brian Howe | 10/10 | 4437 days | 1% |
| Stephanie Levepue | 8/10 | 4448 days | 1% |
| Reijans | 8/10 | 4450 days | 1% |
| Rolf Zwahlen | 9/10 | 4451 days | 1% |
| Erik Funk | 8/10 | 4451 days | 1% |
| Steve and Therese Dunne | 9/10 | 4456 days | 1% |
| Ton Franke | 8/10 | 4460 days | 1% |
| sueadegizmo | 8/10 | 4627 days | 1% |
| Birds Tubbs | 8/10 | 4704 days | 1% |
| Toby Clark | 9/10 | 4711 days | 1% |
| Robert Steendijk | 7/10 | 4714 days | 1% |
| Denise & Maciej Holzer | 5/10 | 4723 days | 1% |
| Brasier | 9/10 | 4725 days | 1% |
| Josef | 7/10 | 4729 days | 1% |
| Michael & Janet | 8/10 | 4729 days | 1% |
| Seiler | 9/10 | 4729 days | 1% |
| Rebecca Richardson | 8/10 | 4730 days | 1% |
| Andrew Powell | 8/10 | 4730 days | 1% |
| Orlando | 8/10 | 4731 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 4731 days | 1% |
| Astrid Boon | 6/10 | 4733 days | 1% |
| Jim Delacruz | 6/10 | 4734 days | 1% |
| Janse | 3/10 | 4735 days | 1% |
| Peter Holt | 7/10 | 4736 days | 1% |
| Jonathan Philp | 8/10 | 4740 days | 1% |
| Frank Krivauek | 6/10 | 4742 days | 1% |
| Alison Rosser | 6/10 | 4742 days | 1% |
| Devon Urlacher | 9/10 | 4742 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 4743 days | 1% |
| David Blundell | 4/10 | 4743 days | 1% |
| Hugo ten Brink | 8/10 | 4746 days | 1% |
| Katie K | 10/10 | 4757 days | 1% |
| Balonno | 6/10 | 4779 days | 1% |
| CMJ | 9/10 | 4779 days | 1% |
| Tobias Forst | 8/10 | 4811 days | 1% |
| Kai | 8/10 | 4816 days | 1% |
| Marc & Pauline | 8/10 | 4816 days | 1% |
| Eveline Mestrom | 6/10 | 4830 days | 1% |
| Tamara | 7/10 | 4840 days | 1% |
| Edward Marhi | 9/10 | 5051 days | 1% |
| Ken Jones | 7/10 | 5060 days | 1% |
| Jorren | 8/10 | 5063 days | 1% |
| Iain Campbell | 7/10 | 5063 days | 1% |
| Leon van Hengel | 8/10 | 5068 days | 1% |
| Werner and Rita | 9/10 | 5069 days | 1% |
| Judith | 9/10 | 5071 days | 1% |
| Charlie | 6/10 | 5071 days | 1% |
| Sue Top | 8/10 | 5072 days | 1% |
| Bill Cutler | 9/10 | 5075 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5078 days | 1% |
| Schweisshelm | 7/10 | 5079 days | 1% |
| Eddie Stevens | 8/10 | 5079 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5081 days | 1% |
| Stephen Shearer | 10/10 | 5082 days | 1% |
| Hannah Roberts | 6/10 | 5082 days | 1% |
| James Hardern | 7/10 | 5082 days | 1% |
| Sue Croft | 9/10 | 5082 days | 1% |
| Cameron and Kim | 9/10 | 5084 days | 1% |
| Michael Assfalg | 5/10 | 5084 days | 1% |
| Julie Pasquignon | 8/10 | 5086 days | 1% |
| Melanie Gruber | 10/10 | 5086 days | 1% |
| Erin Dumbauld | 5/10 | 5086 days | 1% |
| Frederik Christiansen | 8/10 | 5087 days | 1% |
| Ross Salisbury | 8/10 | 5087 days | 1% |
| David Emerick | 10/10 | 5088 days | 1% |
| Plomp | 8/10 | 5089 days | 1% |
| Derek Puplett | 8/10 | 5089 days | 1% |
| Callum Sibbald | 8/10 | 5089 days | 1% |
| Gerlach | 7/10 | 5090 days | 1% |
| Hartmut Tonner | 4/10 | 5091 days | 1% |
| Josef & Christine Evers | 8/10 | 5094 days | 1% |
| Ron Pantzer | 6/10 | 5094 days | 1% |
| Richard Brijs | 9/10 | 5096 days | 1% |
| Jill Dean | 8/10 | 5100 days | 1% |
| Hartmut Vogt | 5/10 | 5101 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5103 days | 1% |
| Horton Fawkes | 4/10 | 5104 days | 1% |
| Luc Marchand | 7/10 | 5105 days | 1% |
| Leontien Holster | 7/10 | 5105 days | 1% |
| Schers | 8/10 | 5106 days | 1% |
| Friedli Manuela | 10/10 | 5108 days | 1% |
| D Hoekstra | 7/10 | 5108 days | 1% |
| Mr & Mrs Winter | 7/10 | 5108 days | 1% |
| John Clarkson | 7/10 | 5111 days | 1% |
| cfc | 10/10 | 5144 days | 1% |
| wackiesttulip | 10/10 | 5205 days | 1% |
| Andrew Hammond | 8/10 | 5236 days | 1% |
| Mary Van | 8/10 | 5266 days | 1% |
| Mark Coffey | 9/10 | 5297 days | 1% |
| Jon van Hanten | 9/10 | 5375 days | 1% |
| Wal & Lynne | 8/10 | 5379 days | 1% |
| Haley & Jason | 6/10 | 5382 days | 1% |
| Amy | 9/10 | 5389 days | 1% |
| June | 10/10 | 5419 days | 1% |
| Moeller | 7/10 | 5428 days | 1% |
| Stefan Scheiterlein | 9/10 | 5432 days | 1% |
| katrina Marshall | 8/10 | 5436 days | 1% |
| Zoe Norcross | 8/10 | 5436 days | 1% |
| Einar | 8/10 | 5438 days | 1% |
| Tim Smith | 7/10 | 5441 days | 1% |
| Margo Alaska | 5/10 | 5441 days | 1% |
| A Libbis | 7/10 | 5442 days | 1% |
| P.C Kool | 9/10 | 5445 days | 1% |
| Main | 9/10 | 5451 days | 1% |
| Angela | 10/10 | 5451 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5451 days | 1% |
| Zareua Boree | 6/10 | 5453 days | 1% |
| Don & Alice | 9/10 | 5454 days | 1% |
| jongejan | 8/10 | 5456 days | 1% |
| Susanne Strassmann | 8/10 | 5456 days | 1% |
| Michael | 3/10 | 5460 days | 1% |
| th schuermann | 3/10 | 5460 days | 1% |
| Ulric | 7/10 | 5472 days | 1% |
| Peter McGain | 4/10 | 5473 days | 1% |
| Gerrard Van S | 9/10 | 5477 days | 1% |
| Otto | 7/10 | 5477 days | 1% |
| Supa Simpson | 8/10 | 5483 days | 1% |
| Norbert Hainz | 6/10 | 5491 days | 1% |
| Etienne VanD | 9/10 | 5498 days | 1% |
| Astrio Gregersen | 3/10 | 5507 days | 1% |
| barts | 7/10 | 5524 days | 1% |
| janden | 10/10 | 5524 days | 1% |
| frederike | 8/10 | 5525 days | 1% |
| varenaee | 10/10 | 5525 days | 1% |
| joem | 9/10 | 5526 days | 1% |
| vivw | 8/10 | 5532 days | 1% |
| pthreadgood | 9/10 | 5538 days | 1% |
| Sandra M | 6/10 | 5542 days | 1% |
| Michelle Kraemer | 8/10 | 5547 days | 1% |
| Philip Ryott | 9/10 | 5550 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5552 days | 1% |
| Primavesi | 7/10 | 5552 days | 1% |
| Wim Put | 9/10 | 5566 days | 1% |
| Cheryl | 7/10 | 5570 days | 1% |
| Susan Fielder | 8/10 | 5570 days | 1% |
| johanw | 8/10 | 5656 days | 1% |
| AndyEngland | 5/10 | 5772 days | 1% |
| JoF | 9/10 | 5772 days | 1% |
| Christian Kamm | 7/10 | 5781 days | 1% |
| Michael Maddams | 9/10 | 5782 days | 1% |
| RonB | 7/10 | 5796 days | 1% |
| LesleyR | 7/10 | 5802 days | 1% |
| JeremyE | 8/10 | 5802 days | 1% |
| LucyT | 8/10 | 5802 days | 1% |
| Francesca Sabat | 9/10 | 5806 days | 1% |
| JesusB | 8/10 | 5818 days | 1% |
| ChristopherD | 8/10 | 5818 days | 1% |
| XaviG | 9/10 | 5818 days | 1% |
| JoanneM | 7/10 | 5819 days | 1% |
| Steven | 7/10 | 5827 days | 1% |
| Franz | 9/10 | 5835 days | 1% |
| Denise | 7/10 | 5906 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.12% |
| 200 | -4.14% |
| 201 | -4.16% |
| 202 | -4.18% |
| 203 | -4.20% |
| … | … |
Balancing Adjustment
5.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.