Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kaikoura TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kaikoura TOP 10 Holiday Park
Valid Reviews
207 Valid Reviews
The Kaikoura TOP 10 Holiday Park experience has a total of 210 reviews. There are 207 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 207 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 47 |
|
23% |
| 8/10 | 61 |
|
29% |
| 7/10 | 40 |
|
19% |
| 6/10 | 18 |
|
9% |
| 5/10 | 10 |
|
5% |
| 4/10 | 4 |
|
2% |
| 3/10 | 4 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
0% |
77.20% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park valid reviews is 77.20% and is based on 207 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
154 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 207 valid reviews, the experience has 154 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 154 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 14 |
|
9% |
| 9/10 | 32 |
|
21% |
| 8/10 | 46 |
|
30% |
| 7/10 | 33 |
|
21% |
| 6/10 | 15 |
|
10% |
| 5/10 | 6 |
|
4% |
| 4/10 | 4 |
|
3% |
| 3/10 | 4 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
76.30% Average
The raw data average (mean) for all the Kaikoura TOP 10 Holiday Park face-to-face reviews is 76.30% and is based on 154 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.03%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Annie | 10/10 | 309 days | 100% |
| Fabienne | 8/10 | 646 days | 79% |
| Trui Waalwijk | 5/10 | 1040 days | 32% |
| Melanie Stewart | 9/10 | 1224 days | 27% |
| Oonagh | 7/10 | 1436 days | 13% |
| Tim | 9/10 | 1711 days | 6% |
| Hakan | 7/10 | 1770 days | 5% |
| Maria | 5/10 | 2107 days | 4% |
| Tanja & Sven | 10/10 | 2167 days | 5% |
| Charlotte | 10/10 | 2381 days | 4% |
| Kate | 9/10 | 2412 days | 4% |
| Ismay Fabre | 9/10 | 2473 days | 4% |
| Liz | 9/10 | 2473 days | 4% |
| Shane | 5/10 | 2563 days | 3% |
| Juraj | 10/10 | 2563 days | 4% |
| Fer&And | 8/10 | 2685 days | 3% |
| Christina | 6/10 | 2777 days | 3% |
| Clobby | 6/10 | 2838 days | 3% |
| Shira LA | 8/10 | 2866 days | 3% |
| Paul and Paula | 9/10 | 2923 days | 3% |
| Michael Talbot | 7/10 | 2963 days | 3% |
| Benjamin Yang | 9/10 | 2989 days | 3% |
| Paul Liboi | 10/10 | 3198 days | 2% |
| Alan Brown | 8/10 | 3231 days | 2% |
| Ashley | 9/10 | 3363 days | 2% |
| Phillippa McLernon | 9/10 | 3590 days | 2% |
| Petr Svobodnik | 1/10 | 3621 days | 1% |
| Singapore Sling | 8/10 | 3659 days | 1% |
| Melissa Darlington | 8/10 | 3702 days | 1% |
| Jan mentink | 8/10 | 3780 days | 1% |
| Fabien Metro | 8/10 | 3785 days | 1% |
| Nick Rowe | 9/10 | 3787 days | 1% |
| John Drake | 8/10 | 3949 days | 1% |
| holidaymad from Solihull | 7/10 | 3993 days | 1% |
| tschavalon | 8/10 | 4085 days | 1% |
| Mike Fricker | 8/10 | 4268 days | 0% |
| Chris Handley | 10/10 | 4295 days | 0% |
| Joanna Mulcahy | 10/10 | 4296 days | 0% |
| Crousse | 7/10 | 4299 days | 0% |
| Jan Majerus | 9/10 | 4312 days | 0% |
| Kiernan Matthew | 7/10 | 4326 days | 0% |
| Ted Cole | 7/10 | 4327 days | 0% |
| Sue Eastwood | 5/10 | 4327 days | 0% |
| Davina Teo | 6/10 | 4334 days | 0% |
| Nigel | 10/10 | 4334 days | 0% |
| Monique Browne | 10/10 | 4360 days | 0% |
| ozelmer | 8/10 | 4480 days | 1% |
| Tony Graham | 7/10 | 4603 days | 1% |
| Neil Beckett | 9/10 | 4633 days | 1% |
| Sophie Spady | 7/10 | 4650 days | 1% |
| Christofer Tonn | 6/10 | 4650 days | 1% |
| Michael Nolan | 9/10 | 4664 days | 1% |
| Jim Woodruff | 9/10 | 4692 days | 1% |
| GARRYBLOWER | 10/10 | 4723 days | 1% |
| Rob | 8/10 | 4740 days | 1% |
| Brian Howe | 10/10 | 4747 days | 1% |
| Stephanie Levepue | 8/10 | 4758 days | 1% |
| Reijans | 8/10 | 4760 days | 1% |
| Rolf Zwahlen | 9/10 | 4761 days | 1% |
| Erik Funk | 8/10 | 4761 days | 1% |
| Steve and Therese Dunne | 9/10 | 4766 days | 1% |
| Ton Franke | 8/10 | 4770 days | 1% |
| sueadegizmo | 8/10 | 4937 days | 1% |
| Birds Tubbs | 8/10 | 5014 days | 1% |
| Toby Clark | 9/10 | 5021 days | 1% |
| Robert Steendijk | 7/10 | 5024 days | 1% |
| Denise & Maciej Holzer | 5/10 | 5033 days | 1% |
| Brasier | 9/10 | 5035 days | 1% |
| Josef | 7/10 | 5039 days | 1% |
| Michael & Janet | 8/10 | 5039 days | 1% |
| Seiler | 9/10 | 5039 days | 1% |
| Rebecca Richardson | 8/10 | 5040 days | 1% |
| Andrew Powell | 8/10 | 5040 days | 1% |
| Orlando | 8/10 | 5041 days | 1% |
| Gerhard Schoenmeubeck | 7/10 | 5041 days | 1% |
| Astrid Boon | 6/10 | 5043 days | 1% |
| Jim Delacruz | 6/10 | 5044 days | 1% |
| Janse | 3/10 | 5045 days | 1% |
| Peter Holt | 7/10 | 5046 days | 1% |
| Jonathan Philp | 8/10 | 5050 days | 1% |
| Frank Krivauek | 6/10 | 5052 days | 1% |
| Alison Rosser | 6/10 | 5052 days | 1% |
| Devon Urlacher | 9/10 | 5052 days | 1% |
| Kurt & Noemi Buhler | 7/10 | 5053 days | 1% |
| David Blundell | 4/10 | 5053 days | 1% |
| Hugo ten Brink | 8/10 | 5056 days | 1% |
| Katie K | 10/10 | 5067 days | 1% |
| Balonno | 6/10 | 5089 days | 1% |
| CMJ | 9/10 | 5089 days | 1% |
| Tobias Forst | 8/10 | 5121 days | 1% |
| Kai | 8/10 | 5126 days | 1% |
| Marc & Pauline | 8/10 | 5126 days | 1% |
| Eveline Mestrom | 6/10 | 5140 days | 1% |
| Tamara | 7/10 | 5150 days | 1% |
| Edward Marhi | 9/10 | 5361 days | 1% |
| Ken Jones | 7/10 | 5370 days | 1% |
| Jorren | 8/10 | 5373 days | 1% |
| Iain Campbell | 7/10 | 5373 days | 1% |
| Leon van Hengel | 8/10 | 5378 days | 1% |
| Werner and Rita | 9/10 | 5379 days | 1% |
| Judith | 9/10 | 5381 days | 1% |
| Charlie | 6/10 | 5381 days | 1% |
| Sue Top | 8/10 | 5382 days | 1% |
| Bill Cutler | 9/10 | 5385 days | 1% |
| Juerg & Denise Zuesli | 8/10 | 5388 days | 1% |
| Schweisshelm | 7/10 | 5389 days | 1% |
| Eddie Stevens | 8/10 | 5389 days | 1% |
| Cheryl & Ged Knight | 8/10 | 5391 days | 1% |
| Stephen Shearer | 10/10 | 5392 days | 1% |
| Hannah Roberts | 6/10 | 5392 days | 1% |
| James Hardern | 7/10 | 5392 days | 1% |
| Sue Croft | 9/10 | 5392 days | 1% |
| Cameron and Kim | 9/10 | 5394 days | 1% |
| Michael Assfalg | 5/10 | 5394 days | 1% |
| Julie Pasquignon | 8/10 | 5396 days | 1% |
| Melanie Gruber | 10/10 | 5396 days | 1% |
| Erin Dumbauld | 5/10 | 5396 days | 1% |
| Frederik Christiansen | 8/10 | 5397 days | 1% |
| Ross Salisbury | 8/10 | 5397 days | 1% |
| David Emerick | 10/10 | 5398 days | 1% |
| Plomp | 8/10 | 5399 days | 1% |
| Derek Puplett | 8/10 | 5399 days | 1% |
| Callum Sibbald | 8/10 | 5399 days | 1% |
| Gerlach | 7/10 | 5400 days | 1% |
| Hartmut Tonner | 4/10 | 5401 days | 1% |
| Josef & Christine Evers | 8/10 | 5404 days | 1% |
| Ron Pantzer | 6/10 | 5404 days | 1% |
| Richard Brijs | 9/10 | 5406 days | 1% |
| Jill Dean | 8/10 | 5410 days | 1% |
| Hartmut Vogt | 5/10 | 5411 days | 1% |
| Agata Szyler-Seildl | 9/10 | 5413 days | 1% |
| Horton Fawkes | 4/10 | 5414 days | 1% |
| Luc Marchand | 7/10 | 5415 days | 1% |
| Leontien Holster | 7/10 | 5415 days | 1% |
| Schers | 8/10 | 5416 days | 1% |
| Friedli Manuela | 10/10 | 5418 days | 1% |
| D Hoekstra | 7/10 | 5418 days | 1% |
| Mr & Mrs Winter | 7/10 | 5418 days | 1% |
| John Clarkson | 7/10 | 5421 days | 1% |
| cfc | 10/10 | 5454 days | 1% |
| wackiesttulip | 10/10 | 5515 days | 1% |
| Andrew Hammond | 8/10 | 5546 days | 1% |
| Mary Van | 8/10 | 5576 days | 1% |
| Mark Coffey | 9/10 | 5607 days | 1% |
| Jon van Hanten | 9/10 | 5685 days | 1% |
| Wal & Lynne | 8/10 | 5689 days | 1% |
| Haley & Jason | 6/10 | 5692 days | 1% |
| Amy | 9/10 | 5699 days | 1% |
| June | 10/10 | 5729 days | 1% |
| Moeller | 7/10 | 5738 days | 1% |
| Stefan Scheiterlein | 9/10 | 5742 days | 1% |
| katrina Marshall | 8/10 | 5746 days | 1% |
| Zoe Norcross | 8/10 | 5746 days | 1% |
| Einar | 8/10 | 5748 days | 1% |
| Tim Smith | 7/10 | 5751 days | 1% |
| Margo Alaska | 5/10 | 5751 days | 1% |
| A Libbis | 7/10 | 5752 days | 1% |
| P.C Kool | 9/10 | 5755 days | 1% |
| Main | 9/10 | 5761 days | 1% |
| Angela | 10/10 | 5761 days | 1% |
| Tanya Fitzgibbon | 6/10 | 5761 days | 1% |
| Zareua Boree | 6/10 | 5763 days | 1% |
| Don & Alice | 9/10 | 5764 days | 1% |
| jongejan | 8/10 | 5766 days | 1% |
| Susanne Strassmann | 8/10 | 5766 days | 1% |
| Michael | 3/10 | 5770 days | 1% |
| th schuermann | 3/10 | 5770 days | 1% |
| Ulric | 7/10 | 5782 days | 1% |
| Peter McGain | 4/10 | 5783 days | 1% |
| Gerrard Van S | 9/10 | 5787 days | 1% |
| Otto | 7/10 | 5787 days | 1% |
| Supa Simpson | 8/10 | 5793 days | 1% |
| Norbert Hainz | 6/10 | 5801 days | 1% |
| Etienne VanD | 9/10 | 5808 days | 1% |
| Astrio Gregersen | 3/10 | 5817 days | 1% |
| barts | 7/10 | 5834 days | 1% |
| janden | 10/10 | 5834 days | 1% |
| frederike | 8/10 | 5835 days | 1% |
| varenaee | 10/10 | 5835 days | 1% |
| joem | 9/10 | 5836 days | 1% |
| vivw | 8/10 | 5842 days | 1% |
| pthreadgood | 9/10 | 5848 days | 1% |
| Sandra M | 6/10 | 5852 days | 1% |
| Michelle Kraemer | 8/10 | 5857 days | 1% |
| Philip Ryott | 9/10 | 5860 days | 1% |
| Marcel Schleinkcfer | 7/10 | 5862 days | 1% |
| Primavesi | 7/10 | 5862 days | 1% |
| Wim Put | 9/10 | 5876 days | 1% |
| Cheryl | 7/10 | 5880 days | 1% |
| Susan Fielder | 8/10 | 5880 days | 1% |
| johanw | 8/10 | 5966 days | 1% |
| AndyEngland | 5/10 | 6082 days | 1% |
| JoF | 9/10 | 6082 days | 1% |
| Christian Kamm | 7/10 | 6091 days | 1% |
| Michael Maddams | 9/10 | 6092 days | 1% |
| RonB | 7/10 | 6106 days | 1% |
| LesleyR | 7/10 | 6112 days | 1% |
| JeremyE | 8/10 | 6112 days | 1% |
| LucyT | 8/10 | 6112 days | 1% |
| Francesca Sabat | 9/10 | 6116 days | 1% |
| JesusB | 8/10 | 6128 days | 1% |
| ChristopherD | 8/10 | 6128 days | 1% |
| XaviG | 9/10 | 6128 days | 1% |
| JoanneM | 7/10 | 6129 days | 1% |
| Steven | 7/10 | 6137 days | 1% |
| Franz | 9/10 | 6145 days | 1% |
| Denise | 7/10 | 6216 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kaikoura TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Kaikoura TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kaikoura TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.61% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.