Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Fox Glacier TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Fox Glacier TOP 10 Holiday Park
Valid Reviews
165 Valid Reviews
The Fox Glacier TOP 10 Holiday Park experience has a total of 168 reviews. There are 165 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
30% |
| 9/10 | 52 |
|
32% |
| 8/10 | 28 |
|
17% |
| 7/10 | 20 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 5 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
83.52% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park valid reviews is 83.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
23% |
| 9/10 | 28 |
|
40% |
| 8/10 | 17 |
|
24% |
| 7/10 | 7 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.43% Average
The raw data average (mean) for all the Fox Glacier TOP 10 Holiday Park face-to-face reviews is 86.43% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Charlotte | 3/10 | 95 days | 56% |
| GeorgeX | 8/10 | 126 days | 100% |
| Emma | 10/10 | 370 days | 95% |
| June Cormack | 7/10 | 522 days | 81% |
| Silene.arvinberod@gmail.com | 3/10 | 522 days | 47% |
| Anthony V | 9/10 | 767 days | 68% |
| Or | 10/10 | 795 days | 66% |
| Esther Lijesen | 5/10 | 795 days | 50% |
| V L Nelson | 9/10 | 826 days | 62% |
| RR | 8/10 | 857 days | 59% |
| AMR | 10/10 | 1191 days | 29% |
| Tash and Liam | 10/10 | 1497 days | 11% |
| Marn | 10/10 | 1497 days | 11% |
| Ying | 9/10 | 1617 days | 8% |
| Anna Swain | 9/10 | 1770 days | 5% |
| Justin | 9/10 | 1862 days | 5% |
| Ju | 9/10 | 1891 days | 5% |
| Pateke | 10/10 | 1922 days | 5% |
| Timothy Davies | 10/10 | 1983 days | 5% |
| Hclare | 10/10 | 2014 days | 5% |
| ScoutnIndi | 10/10 | 2136 days | 4% |
| Kate | 9/10 | 2167 days | 4% |
| Chelle | 10/10 | 2256 days | 4% |
| Dlg | 3/10 | 2287 days | 2% |
| Raphaele | 7/10 | 2318 days | 4% |
| Sunny | 9/10 | 2348 days | 4% |
| CJC | 10/10 | 2348 days | 4% |
| Angela | 9/10 | 2379 days | 4% |
| Daphne H | 9/10 | 2409 days | 4% |
| Pete | 10/10 | 2409 days | 4% |
| Mr&MrsGnu | 10/10 | 2532 days | 4% |
| WeiQiang Ng | 10/10 | 2532 days | 4% |
| Roth Nicks | 1/10 | 2532 days | 1% |
| BM | 6/10 | 2562 days | 3% |
| Michael McMahon | 10/10 | 2562 days | 4% |
| Graeme | 4/10 | 2562 days | 2% |
| wanchai anantikulchai | 5/10 | 2562 days | 3% |
| Will | 7/10 | 2593 days | 3% |
| Michael Stützle | 9/10 | 2593 days | 3% |
| Shira LA | 8/10 | 2621 days | 3% |
| Eversons | 6/10 | 2652 days | 3% |
| Audrey Wong | 10/10 | 2660 days | 3% |
| Katrina | 8/10 | 2683 days | 3% |
| Paul and Paula | 7/10 | 2688 days | 3% |
| Nadene Wheatley | 7/10 | 2709 days | 3% |
| Pam Rule | 10/10 | 2740 days | 3% |
| Jo Jardine | 10/10 | 2790 days | 3% |
| Laureen Trainer | 8/10 | 2881 days | 3% |
| Brett King | 8/10 | 2897 days | 3% |
| Belinda Clarke | 8/10 | 2931 days | 3% |
| P Stiller-Johnson | 10/10 | 2934 days | 3% |
| Kenny Werink | 1/10 | 2936 days | 1% |
| Sylvie Meganck | 6/10 | 2957 days | 2% |
| Jesse Kruithoed | 9/10 | 2967 days | 3% |
| Jude Ong | 10/10 | 3078 days | 3% |
| James Richmond | 3/10 | 3091 days | 1% |
| Mike Guest | 10/10 | 3097 days | 3% |
| Amy Yates | 9/10 | 3136 days | 2% |
| Shelley Hancox | 9/10 | 3186 days | 2% |
| Liz Cave | 10/10 | 3191 days | 2% |
| Jessica Stokes | 10/10 | 3192 days | 2% |
| Marene Fu | 10/10 | 3234 days | 2% |
| María del Carmen Escandell | 9/10 | 3255 days | 2% |
| Estelle Daniel | 10/10 | 3325 days | 2% |
| Staffan Johansson | 8/10 | 3334 days | 2% |
| Glinys Weller | 8/10 | 3369 days | 2% |
| Allyson Taylor | 7/10 | 3682 days | 1% |
| Alistair Millward | 9/10 | 3685 days | 1% |
| Nurlaily Abu Bakar | 7/10 | 3689 days | 1% |
| Andrew Cruickshank | 10/10 | 3689 days | 1% |
| Jess Rose | 9/10 | 3717 days | 1% |
| Silke | 7/10 | 3730 days | 1% |
| Syed Riyazuddin | 7/10 | 3809 days | 1% |
| Andrew Kermode | 10/10 | 3932 days | 1% |
| Fabian Rodriguez | 10/10 | 3962 days | 1% |
| Patricia Revel | 8/10 | 4024 days | 1% |
| Matt Weston | 7/10 | 4037 days | 1% |
| David Spindler | 7/10 | 4054 days | 1% |
| Daniel Robledo | 7/10 | 4055 days | 1% |
| Maria Camen Santos Lopez | 7/10 | 4055 days | 1% |
| Frank Jensen | 9/10 | 4069 days | 1% |
| Matusala Habtemariam | 9/10 | 4078 days | 1% |
| Joy Lambez | 10/10 | 4079 days | 1% |
| Michael Sheridan | 9/10 | 4094 days | 1% |
| Ariadna & Omer | 7/10 | 4144 days | 0% |
| andrewmh | 9/10 | 4144 days | 0% |
| Alex | 1/10 | 4297 days | 0% |
| Grantygrant | 7/10 | 4388 days | 1% |
| Raelene Vine | 8/10 | 4419 days | 1% |
| doepie277 | 7/10 | 4478 days | 1% |
| Hanneke P | 8/10 | 4478 days | 1% |
| Karin Genyn | 10/10 | 4495 days | 1% |
| Stephanie Levepue | 8/10 | 4513 days | 1% |
| Oliver Kalmbach | 3/10 | 4518 days | 0% |
| Nicholas I Allen | 10/10 | 4539 days | 1% |
| David | 10/10 | 4539 days | 1% |
| Cathyd07 | 10/10 | 4600 days | 1% |
| Tjw | 9/10 | 4662 days | 1% |
| sueadegizmo | 9/10 | 4692 days | 1% |
| Christina Bruellhardt | 10/10 | 4766 days | 1% |
| Andreas Schacke | 5/10 | 4769 days | 1% |
| M Robinson | 10/10 | 4780 days | 1% |
| Volker | 9/10 | 4793 days | 1% |
| Sabine & Stefan | 10/10 | 4797 days | 1% |
| Cindy & Glen Kerunsky | 9/10 | 4800 days | 1% |
| Horst Langstein | 8/10 | 4806 days | 1% |
| jeanolivier3 | 1/10 | 4813 days | 0% |
| CMJ | 9/10 | 4844 days | 1% |
| Ray Coombe | 10/10 | 4887 days | 1% |
| neilqecosse | 9/10 | 4905 days | 1% |
| qofd | 9/10 | 5089 days | 1% |
| Sean Brownell | 9/10 | 5119 days | 1% |
| Prideaux | 8/10 | 5129 days | 1% |
| Bryan & Ineke Beck | 10/10 | 5129 days | 1% |
| Chris Forrest | 9/10 | 5129 days | 1% |
| Hanggi | 10/10 | 5130 days | 1% |
| Ray Banham | 10/10 | 5130 days | 1% |
| Gronewold Harm-Dierchs | 9/10 | 5134 days | 1% |
| Coral Last | 7/10 | 5136 days | 1% |
| T Lipscombe | 9/10 | 5142 days | 1% |
| Tricia Goggin | 9/10 | 5142 days | 1% |
| Mannebach & Siejert | 8/10 | 5147 days | 1% |
| Caroline Sheridan | 10/10 | 5154 days | 1% |
| Mr & Mrs Mackie | 9/10 | 5160 days | 1% |
| Andy | 9/10 | 5165 days | 1% |
| Maite Severins | 8/10 | 5169 days | 1% |
| Derek Archibald | 8/10 | 5171 days | 1% |
| Leslie Aldridge | 7/10 | 5171 days | 1% |
| Ewald Waldner | 9/10 | 5174 days | 1% |
| Augelika Berugard | 7/10 | 5177 days | 1% |
| Versteeg | 9/10 | 5436 days | 1% |
| nuwee | 10/10 | 5484 days | 1% |
| Stephen M | 9/10 | 5496 days | 1% |
| s_butler | 10/10 | 5503 days | 1% |
| Hilary and Chris Ayton | 9/10 | 5503 days | 1% |
| Benedict Fluthman | 8/10 | 5505 days | 1% |
| Ingrid Zell | 9/10 | 5506 days | 1% |
| Westermann | 10/10 | 5506 days | 1% |
| Peter G | 8/10 | 5509 days | 1% |
| Ian Watson | 10/10 | 5516 days | 1% |
| Jackie | 8/10 | 5534 days | 1% |
| Schygulla | 9/10 | 5535 days | 1% |
| Lasse Olesen | 8/10 | 5536 days | 1% |
| Sinjc Grude | 8/10 | 5540 days | 1% |
| Frances Hay | 8/10 | 5542 days | 1% |
| Diane Chapple | 8/10 | 5542 days | 1% |
| Anne Fri | 10/10 | 5542 days | 1% |
| nigelst | 9/10 | 5549 days | 1% |
| Stephanie K | 8/10 | 5556 days | 1% |
| Jennifer Templeton | 8/10 | 5560 days | 1% |
| Susi Schoetzler | 9/10 | 5563 days | 1% |
| sophiep | 9/10 | 5589 days | 1% |
| simonbo | 9/10 | 5589 days | 1% |
| tanh | 9/10 | 5590 days | 1% |
| marijad | 10/10 | 5593 days | 1% |
| alasiac | 10/10 | 5605 days | 1% |
| Eimear Doyle | 8/10 | 5617 days | 1% |
| X Neils | 7/10 | 5627 days | 1% |
| hellami | 9/10 | 5635 days | 1% |
| SandyS | 10/10 | 5727 days | 1% |
| Andrea | 9/10 | 5769 days | 1% |
| SSheil | 9/10 | 5837 days | 1% |
| JohannaB | 9/10 | 5868 days | 1% |
| Dirk | 9/10 | 5892 days | 1% |
| Doll | 9/10 | 5896 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Fox Glacier TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.68% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Fox Glacier TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Fox Glacier TOP 10 Holiday Park experience has been adjusted for 92 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 89 | -1.62% |
| 90 | -1.64% |
| 91 | -1.66% |
| 92 | -1.68% |
| 93 | -1.69% |
| 94 | -1.71% |
| 95 | -1.73% |
| … | … |
Balancing Adjustment
3.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.