Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Greymouth Seaside TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Greymouth Seaside TOP 10 Holiday Park
Valid Reviews
108 Valid Reviews
The Greymouth Seaside TOP 10 Holiday Park experience has a total of 110 reviews. There are 108 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 108 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 20 |
|
19% |
| 9/10 | 35 |
|
32% |
| 8/10 | 26 |
|
24% |
| 7/10 | 10 |
|
9% |
| 6/10 | 6 |
|
6% |
| 5/10 | 3 |
|
3% |
| 4/10 | 3 |
|
3% |
| 3/10 | 4 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
80.46% Average
The raw data average (mean) for all the Greymouth Seaside TOP 10 Holiday Park valid reviews is 80.46% and is based on 108 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 108 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
16% |
| 9/10 | 20 |
|
30% |
| 8/10 | 20 |
|
30% |
| 7/10 | 8 |
|
12% |
| 6/10 | 3 |
|
4% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.34% Average
The raw data average (mean) for all the Greymouth Seaside TOP 10 Holiday Park face-to-face reviews is 81.34% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Julie | 10/10 | 682 days | 100% |
| Matt Olejniczak | 9/10 | 743 days | 92% |
| Julia | 9/10 | 833 days | 81% |
| Darrell | 8/10 | 1108 days | 46% |
| Alec | 8/10 | 1167 days | 40% |
| Ralph Gleek | 10/10 | 1501 days | 15% |
| Shar-ron & Jim | 10/10 | 1654 days | 9% |
| Kiwi | 3/10 | 2143 days | 3% |
| Liz | 3/10 | 2173 days | 3% |
| Clare & Gerry | 10/10 | 2204 days | 6% |
| Kiwi | 9/10 | 2263 days | 5% |
| Jacqui | 10/10 | 2294 days | 5% |
| helen reeve | 10/10 | 2355 days | 5% |
| Bex & Jake | 8/10 | 2508 days | 5% |
| Sree Polavarapu | 10/10 | 2569 days | 5% |
| Tammy Schein | 9/10 | 2688 days | 4% |
| Chanelle Weller | 6/10 | 2892 days | 3% |
| Scott McGee | 1/10 | 2961 days | 1% |
| Shay | 9/10 | 3177 days | 3% |
| Jean marc Daubenfeld | 9/10 | 3355 days | 3% |
| Matthew Hallowell | 7/10 | 3356 days | 2% |
| Caro G | 9/10 | 3425 days | 2% |
| Robert | 9/10 | 3689 days | 2% |
| Manuela Opprecht | 10/10 | 3704 days | 2% |
| Fay Young | 5/10 | 3723 days | 1% |
| Leah Stewart | 9/10 | 3729 days | 2% |
| G & W | 5/10 | 3997 days | 1% |
| Sybille Willenbrock | 10/10 | 4052 days | 1% |
| Wouter Bosch | 9/10 | 4071 days | 1% |
| Aude Moulin | 9/10 | 4071 days | 1% |
| The Germans from Australiia | 9/10 | 4089 days | 1% |
| Elizabeth | 7/10 | 4091 days | 1% |
| Roy Driehuis | 7/10 | 4091 days | 1% |
| andrewmh | 8/10 | 4120 days | 1% |
| Henrik Joshua | 9/10 | 4150 days | 0% |
| Kerri | 8/10 | 4211 days | 0% |
| Elise Robson | 6/10 | 4303 days | 0% |
| Claire | 7/10 | 4395 days | 1% |
| Fernando Martin | 8/10 | 4402 days | 1% |
| Michael Nolan | 6/10 | 4423 days | 1% |
| Cabby | 4/10 | 4423 days | 1% |
| Roeland Driessen | 8/10 | 4454 days | 1% |
| William Notcutt | 3/10 | 4454 days | 1% |
| Fred and Carin | 6/10 | 4474 days | 1% |
| nztintin | 9/10 | 4760 days | 1% |
| Matt Kelley | 8/10 | 4769 days | 1% |
| Eric Lombaard | 8/10 | 4772 days | 1% |
| Beat Kindler | 10/10 | 4772 days | 1% |
| Jim Addicott | 10/10 | 4773 days | 1% |
| Jurg Pfaendler | 8/10 | 4777 days | 1% |
| Paul & Michelle Harmer | 7/10 | 4782 days | 1% |
| Heike | 10/10 | 4784 days | 1% |
| Des & Ann Bidwell | 10/10 | 4784 days | 1% |
| Barrie Corless | 5/10 | 4788 days | 1% |
| Mike & April Prince | 7/10 | 4802 days | 1% |
| John Jacobs | 9/10 | 4817 days | 1% |
| CMJ | 9/10 | 4820 days | 1% |
| Les and Carole Savins | 8/10 | 4857 days | 1% |
| Sebastian | 8/10 | 4860 days | 1% |
| Steve | 9/10 | 4865 days | 1% |
| redmatthew16 | 9/10 | 5065 days | 1% |
| Rob O'Neill | 10/10 | 5097 days | 1% |
| Peter | 4/10 | 5110 days | 1% |
| Richard Dudfield | 9/10 | 5112 days | 1% |
| Wayne Forrow | 8/10 | 5116 days | 1% |
| Fasto Maserati | 10/10 | 5116 days | 1% |
| Bill Cutler | 9/10 | 5116 days | 1% |
| Marilyn Buboltz | 9/10 | 5118 days | 1% |
| Rob Hitsert | 9/10 | 5118 days | 1% |
| Gerhard | 9/10 | 5127 days | 1% |
| Jennifer Sunderland | 6/10 | 5128 days | 1% |
| Alice | 9/10 | 5130 days | 1% |
| Bucher Weruer | 8/10 | 5130 days | 1% |
| Marcus | 9/10 | 5131 days | 1% |
| Derek McLoughlin | 9/10 | 5133 days | 1% |
| Flueckiger | 10/10 | 5135 days | 1% |
| Manfred & Gabi | 9/10 | 5137 days | 1% |
| Conny | 10/10 | 5425 days | 1% |
| Peter Aerborg | 9/10 | 5427 days | 1% |
| Quin | 6/10 | 5460 days | 1% |
| Polil | 8/10 | 5477 days | 1% |
| Jvjm Family | 8/10 | 5479 days | 1% |
| Ian Watson | 10/10 | 5492 days | 1% |
| Sue | 9/10 | 5504 days | 1% |
| Harmann Volker | 9/10 | 5513 days | 1% |
| R Gilge | 8/10 | 5515 days | 1% |
| Iris W | 8/10 | 5525 days | 1% |
| Samantha Piekuta | 9/10 | 5528 days | 1% |
| Omar Frenchy | 8/10 | 5528 days | 1% |
| Buss | 8/10 | 5532 days | 1% |
| Jennifer Templeton | 4/10 | 5536 days | 1% |
| middendorp | 9/10 | 5565 days | 1% |
| marylus | 8/10 | 5565 days | 1% |
| Seiler | 8/10 | 5583 days | 1% |
| Flavia Mionelli | 10/10 | 5593 days | 1% |
| Peattie | 9/10 | 5593 days | 1% |
| Roma | 7/10 | 5604 days | 1% |
| canadianislandgirl | 7/10 | 5611 days | 1% |
| hellami | 9/10 | 5611 days | 1% |
| bogaard | 8/10 | 5707 days | 1% |
| Clem | 7/10 | 5708 days | 1% |
| Kazmeister | 10/10 | 5764 days | 1% |
| annysp | 9/10 | 5825 days | 1% |
| JimmyK | 8/10 | 5843 days | 1% |
| Edcan | 7/10 | 5843 days | 1% |
| Johannes & Jopke Fokkema | 8/10 | 5845 days | 1% |
| LucyPoland | 8/10 | 5846 days | 1% |
| NikkiB1 | 3/10 | 5860 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Greymouth Seaside TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.01% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Greymouth Seaside TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Greymouth Seaside TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.95% |
| 198 | -3.97% |
| 199 | -3.99% |
| 200 | -4.01% |
| 201 | -4.03% |
| 202 | -4.05% |
| 203 | -4.07% |
| … | … |
Balancing Adjustment
1.97% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.