Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
186 Valid Reviews
The Punakaiki Beach Camp experience has a total of 187 reviews. There are 186 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 186 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
22% |
| 9/10 | 45 |
|
24% |
| 8/10 | 65 |
|
35% |
| 7/10 | 13 |
|
7% |
| 6/10 | 13 |
|
7% |
| 5/10 | 4 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
2% |
82.15% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.15% and is based on 186 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 186 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
27% |
| 9/10 | 19 |
|
27% |
| 8/10 | 19 |
|
27% |
| 7/10 | 5 |
|
7% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
83.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laura | 10/10 | 251 days | 100% |
| Blu Ice | 8/10 | 310 days | 96% |
| Shaun | 10/10 | 310 days | 98% |
| Laura | 10/10 | 310 days | 98% |
| Lisa B | 5/10 | 372 days | 73% |
| Mike Fricker | 8/10 | 616 days | 80% |
| Tal Tal | 6/10 | 676 days | 66% |
| Wil | 8/10 | 738 days | 70% |
| Melli Schmid | 1/10 | 738 days | 29% |
| Larissa | 10/10 | 768 days | 69% |
| Johanna Kuehl | 9/10 | 829 days | 62% |
| Donna Harbidge | 9/10 | 829 days | 62% |
| Niall Hamilton | 10/10 | 952 days | 50% |
| Katie Edser | 8/10 | 1013 days | 43% |
| Family of four | 9/10 | 1013 days | 44% |
| E&P | 8/10 | 1041 days | 41% |
| RR | 8/10 | 1103 days | 35% |
| Oonagh | 8/10 | 1437 days | 14% |
| Kate | 6/10 | 1468 days | 11% |
| Gary Clarkson | 8/10 | 1771 days | 5% |
| Emma | 8/10 | 1771 days | 5% |
| Beth | 10/10 | 1771 days | 5% |
| Dan | 8/10 | 1863 days | 5% |
| Gemma | 10/10 | 1894 days | 5% |
| Ying | 9/10 | 1894 days | 5% |
| Felipe | 10/10 | 2016 days | 5% |
| Pateke | 10/10 | 2168 days | 4% |
| Sarah and Pete | 8/10 | 2168 days | 4% |
| Blu Ice | 9/10 | 2199 days | 4% |
| Mrs Lounis | 9/10 | 2199 days | 4% |
| Lukas | 8/10 | 2199 days | 4% |
| Fred | 10/10 | 2229 days | 4% |
| Lia | 8/10 | 2290 days | 4% |
| Cass | 8/10 | 2290 days | 4% |
| ScoutnIndi | 8/10 | 2382 days | 4% |
| Klaus | 8/10 | 2443 days | 4% |
| Luci | 9/10 | 2502 days | 4% |
| Francois & Caroline | 8/10 | 2533 days | 4% |
| Heather Abbott | 8/10 | 2533 days | 4% |
| Marilli | 10/10 | 2564 days | 4% |
| Rick | 7/10 | 2564 days | 3% |
| Juraj | 10/10 | 2564 days | 4% |
| Katey | 8/10 | 2564 days | 4% |
| ian kennedy | 8/10 | 2594 days | 4% |
| CJC | 10/10 | 2594 days | 4% |
| Vincent | 8/10 | 2594 days | 4% |
| Libby | 8/10 | 2625 days | 3% |
| Milo Sumner | 5/10 | 2808 days | 2% |
| Matthew Dercole | 8/10 | 2812 days | 3% |
| Veronica Marcano | 9/10 | 2832 days | 3% |
| Chris & Peg | 8/10 | 2839 days | 3% |
| Christian Oerlemans | 6/10 | 2844 days | 3% |
| Edward Cromwell | 7/10 | 2861 days | 3% |
| Gillian Press | 6/10 | 2888 days | 3% |
| Edwin Bos | 8/10 | 2939 days | 3% |
| CARMERS | 6/10 | 3020 days | 2% |
| Wen Xin Tan | 9/10 | 3040 days | 3% |
| Jason | 10/10 | 3067 days | 3% |
| Fifi and Jay | 8/10 | 3117 days | 2% |
| Roger | 9/10 | 3159 days | 2% |
| Grace White | 9/10 | 3160 days | 2% |
| Nienke Best | 8/10 | 3171 days | 2% |
| Julia Kurtz | 8/10 | 3175 days | 2% |
| Jack Clise | 9/10 | 3177 days | 2% |
| Marc Lambert | 9/10 | 3179 days | 2% |
| Van Bagley | 10/10 | 3202 days | 2% |
| Catherine Kay | 9/10 | 3247 days | 2% |
| Ina and Max | 7/10 | 3276 days | 2% |
| S Webb | 10/10 | 3323 days | 2% |
| Shelly Stanchuk | 9/10 | 3323 days | 2% |
| Aidan Byrne | 9/10 | 3372 days | 2% |
| Kim Donze | 8/10 | 3397 days | 2% |
| Pamela Hoffman | 7/10 | 3510 days | 2% |
| Howard Kestrel | 7/10 | 3549 days | 2% |
| Rachel Denham | 8/10 | 3564 days | 2% |
| Ann-Catherine Deblon | 8/10 | 3571 days | 2% |
| Rachel Macdonald | 8/10 | 3626 days | 1% |
| Richard Kirby | 9/10 | 3659 days | 1% |
| Wout van Dijk | 8/10 | 3666 days | 1% |
| Janelle Sterling | 10/10 | 3695 days | 1% |
| Steve Warren | 9/10 | 3751 days | 1% |
| Yvonne Wu | 8/10 | 3873 days | 1% |
| Steffen Paul | 6/10 | 3884 days | 1% |
| Alistair Millward | 7/10 | 3931 days | 1% |
| Larry Dashiell | 9/10 | 3934 days | 1% |
| Kris Marinomunn | 9/10 | 3946 days | 1% |
| Sebastiaan Kemperman | 9/10 | 3949 days | 1% |
| Melvin Spear | 8/10 | 3954 days | 1% |
| Florian Kleemann | 8/10 | 3955 days | 1% |
| Wilma Senior | 9/10 | 3962 days | 1% |
| Robert Warner | 8/10 | 3993 days | 1% |
| Stefanie Vogt | 10/10 | 3994 days | 1% |
| Lisa Quayle | 8/10 | 4012 days | 1% |
| Hol. M. | 8/10 | 4024 days | 1% |
| bzh974 | 9/10 | 4024 days | 1% |
| Jay | 9/10 | 4039 days | 1% |
| Kane F | 8/10 | 4085 days | 1% |
| Claudia | 10/10 | 4115 days | 1% |
| Brita Topp | 10/10 | 4269 days | 0% |
| Philip Schumann | 10/10 | 4296 days | 0% |
| SC W | 8/10 | 4300 days | 0% |
| David Spindler | 7/10 | 4300 days | 0% |
| Laura Metz | 9/10 | 4313 days | 0% |
| Hubertus Thost | 10/10 | 4313 days | 0% |
| G Ballard | 6/10 | 4326 days | 0% |
| Jason MacLeod | 10/10 | 4328 days | 0% |
| Andrew Young | 7/10 | 4328 days | 0% |
| Walter Neff | 8/10 | 4328 days | 0% |
| Julia Kallenbach | 9/10 | 4345 days | 0% |
| Andrew Cattanach | 6/10 | 4359 days | 0% |
| Helene & Peter | 8/10 | 4420 days | 1% |
| Steve Warren | 9/10 | 4451 days | 1% |
| Marina Ryan | 8/10 | 4481 days | 1% |
| Jay Sorrell | 8/10 | 4481 days | 1% |
| Azteca | 6/10 | 4543 days | 1% |
| Maria | 8/10 | 4658 days | 1% |
| Glenn Surzur | 4/10 | 4667 days | 1% |
| Petra Blumberg | 10/10 | 4671 days | 1% |
| Roeland Driessen | 1/10 | 4724 days | 0% |
| Michelle Chambers | 6/10 | 4724 days | 1% |
| Ingrid | 9/10 | 4737 days | 1% |
| Steven Switsers | 8/10 | 4745 days | 1% |
| Tom and Jemima Rawlings | 6/10 | 4746 days | 1% |
| D Pieter | 7/10 | 4753 days | 1% |
| Charliepot | 7/10 | 4755 days | 1% |
| electronmike1970 | 10/10 | 4755 days | 1% |
| MeganG | 8/10 | 4969 days | 1% |
| Jurgen Joyce | 8/10 | 5022 days | 1% |
| M Robinson | 10/10 | 5026 days | 1% |
| suemax | 9/10 | 5030 days | 1% |
| Hans Duerst | 9/10 | 5036 days | 1% |
| Kasten Madsen | 8/10 | 5039 days | 1% |
| Jolene & James | 9/10 | 5040 days | 1% |
| Melanie | 8/10 | 5042 days | 1% |
| Melanie Mathiak | 10/10 | 5042 days | 1% |
| Inge Davbbert | 10/10 | 5042 days | 1% |
| Filsack | 9/10 | 5051 days | 1% |
| Katrin | 10/10 | 5052 days | 1% |
| tiffgeoff | 1/10 | 5059 days | 0% |
| amounstephen | 7/10 | 5059 days | 1% |
| mawueth | 9/10 | 5121 days | 1% |
| Sarah Graham | 8/10 | 5137 days | 1% |
| AJ van Pelt | 10/10 | 5373 days | 1% |
| Jane Cullum | 10/10 | 5377 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5382 days | 1% |
| Oppenoorth | 9/10 | 5384 days | 1% |
| Bette Eh | 10/10 | 5385 days | 1% |
| Wayne Forrow | 3/10 | 5386 days | 0% |
| K & J Overton | 9/10 | 5390 days | 1% |
| Julia | 9/10 | 5394 days | 1% |
| Simon Vickers | 9/10 | 5395 days | 1% |
| Ini & Cees | 8/10 | 5398 days | 1% |
| Kasten | 10/10 | 5398 days | 1% |
| Grumbach | 10/10 | 5399 days | 1% |
| Eva Bock | 9/10 | 5399 days | 1% |
| Petra Lehmann | 10/10 | 5401 days | 1% |
| Rachel Gerrand | 8/10 | 5401 days | 1% |
| Van den Borne | 8/10 | 5410 days | 1% |
| Mike and Alice Powner | 5/10 | 5415 days | 1% |
| Niels Van Welsenes | 8/10 | 5424 days | 1% |
| Axel Vetter | 8/10 | 5424 days | 1% |
| paulag | 10/10 | 5700 days | 1% |
| Brigitta Reil | 9/10 | 5745 days | 1% |
| Kim Holtz | 8/10 | 5749 days | 1% |
| Benedict Fluthman | 4/10 | 5751 days | 1% |
| Peter G | 7/10 | 5755 days | 1% |
| Chris Helms | 8/10 | 5755 days | 1% |
| Bert Meuleuorijks | 9/10 | 5757 days | 1% |
| Wielink | 9/10 | 5769 days | 1% |
| Ferth | 8/10 | 5775 days | 1% |
| Susan Hitchins | 9/10 | 5785 days | 1% |
| Dick Rosman | 8/10 | 5785 days | 1% |
| Thomas Stopp | 8/10 | 5789 days | 1% |
| Dale W | 7/10 | 5798 days | 1% |
| Yvonne German | 10/10 | 5806 days | 1% |
| mariak | 8/10 | 5837 days | 1% |
| catdonjaime | 6/10 | 5844 days | 1% |
| Evan | 10/10 | 5912 days | 1% |
| tessac | 5/10 | 5976 days | 1% |
| TillE412 | 10/10 | 6080 days | 1% |
| HermannR | 10/10 | 6083 days | 1% |
| UlaR | 9/10 | 6085 days | 1% |
| HerbertH | 9/10 | 6090 days | 1% |
| ginekek | 9/10 | 6095 days | 1% |
| MarkP | 8/10 | 6095 days | 1% |
| Christian Moll | 6/10 | 6111 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
3.06% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.