Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
182 Valid Reviews
The Punakaiki Beach Camp experience has a total of 183 reviews. There are 182 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 182 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 37 |
|
20% |
9/10 | 45 |
|
25% |
8/10 | 64 |
|
35% |
7/10 | 13 |
|
7% |
6/10 | 13 |
|
7% |
5/10 | 4 |
|
2% |
4/10 | 2 |
|
1% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 3 |
|
2% |
81.87% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 81.87% and is based on 182 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 182 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 19 |
|
27% |
9/10 | 19 |
|
27% |
8/10 | 19 |
|
27% |
7/10 | 5 |
|
7% |
6/10 | 4 |
|
6% |
5/10 | 2 |
|
3% |
4/10 | 2 |
|
3% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Lisa B | 5/10 | 61 days | 82% |
Mike Fricker | 8/10 | 305 days | 100% |
Tal Tal | 6/10 | 365 days | 86% |
Wil | 8/10 | 427 days | 95% |
Melli Schmid | 1/10 | 427 days | 39% |
Larissa | 10/10 | 457 days | 95% |
Johanna Kuehl | 9/10 | 518 days | 90% |
Donna Harbidge | 9/10 | 518 days | 90% |
Niall Hamilton | 10/10 | 641 days | 82% |
Katie Edser | 8/10 | 702 days | 76% |
Family of four | 9/10 | 702 days | 77% |
E&P | 8/10 | 730 days | 73% |
RR | 8/10 | 792 days | 68% |
Oonagh | 8/10 | 1126 days | 35% |
Kate | 6/10 | 1157 days | 28% |
Gary Clarkson | 8/10 | 1460 days | 13% |
Emma | 8/10 | 1460 days | 13% |
Beth | 10/10 | 1460 days | 14% |
Dan | 8/10 | 1552 days | 10% |
Gemma | 10/10 | 1583 days | 9% |
Ying | 9/10 | 1583 days | 9% |
Felipe | 10/10 | 1705 days | 6% |
Pateke | 10/10 | 1857 days | 5% |
Sarah and Pete | 8/10 | 1857 days | 5% |
Blu Ice | 9/10 | 1888 days | 5% |
Mrs Lounis | 9/10 | 1888 days | 5% |
Lukas | 8/10 | 1888 days | 5% |
Fred | 10/10 | 1918 days | 5% |
Lia | 8/10 | 1979 days | 5% |
Cass | 8/10 | 1979 days | 5% |
ScoutnIndi | 8/10 | 2071 days | 5% |
Klaus | 8/10 | 2132 days | 5% |
Luci | 9/10 | 2191 days | 5% |
Francois & Caroline | 8/10 | 2222 days | 4% |
Heather Abbott | 8/10 | 2222 days | 4% |
Marilli | 10/10 | 2253 days | 4% |
Rick | 7/10 | 2253 days | 4% |
Juraj | 10/10 | 2253 days | 4% |
Katey | 8/10 | 2253 days | 4% |
ian kennedy | 8/10 | 2283 days | 4% |
CJC | 10/10 | 2283 days | 4% |
Vincent | 8/10 | 2283 days | 4% |
Libby | 8/10 | 2314 days | 4% |
Milo Sumner | 5/10 | 2497 days | 3% |
Matthew Dercole | 8/10 | 2501 days | 4% |
Veronica Marcano | 9/10 | 2521 days | 4% |
Chris & Peg | 8/10 | 2528 days | 4% |
Christian Oerlemans | 6/10 | 2533 days | 3% |
Edward Cromwell | 7/10 | 2550 days | 3% |
Gillian Press | 6/10 | 2577 days | 3% |
Edwin Bos | 8/10 | 2628 days | 4% |
CARMERS | 6/10 | 2709 days | 3% |
Wen Xin Tan | 9/10 | 2729 days | 3% |
Jason | 10/10 | 2756 days | 3% |
Fifi and Jay | 8/10 | 2806 days | 3% |
Roger | 9/10 | 2848 days | 3% |
Grace White | 9/10 | 2849 days | 3% |
Nienke Best | 8/10 | 2860 days | 3% |
Julia Kurtz | 8/10 | 2864 days | 3% |
Jack Clise | 9/10 | 2866 days | 3% |
Marc Lambert | 9/10 | 2868 days | 3% |
Van Bagley | 10/10 | 2891 days | 3% |
Catherine Kay | 9/10 | 2936 days | 3% |
Ina and Max | 7/10 | 2965 days | 2% |
S Webb | 10/10 | 3012 days | 3% |
Shelly Stanchuk | 9/10 | 3012 days | 3% |
Aidan Byrne | 9/10 | 3061 days | 3% |
Kim Donze | 8/10 | 3086 days | 3% |
Pamela Hoffman | 7/10 | 3199 days | 2% |
Howard Kestrel | 7/10 | 3238 days | 2% |
Rachel Denham | 8/10 | 3253 days | 2% |
Ann-Catherine Deblon | 8/10 | 3260 days | 2% |
Rachel Macdonald | 8/10 | 3315 days | 2% |
Richard Kirby | 9/10 | 3348 days | 2% |
Wout van Dijk | 8/10 | 3355 days | 2% |
Janelle Sterling | 10/10 | 3384 days | 2% |
Steve Warren | 9/10 | 3440 days | 2% |
Yvonne Wu | 8/10 | 3562 days | 2% |
Steffen Paul | 6/10 | 3573 days | 1% |
Alistair Millward | 7/10 | 3620 days | 1% |
Larry Dashiell | 9/10 | 3623 days | 2% |
Kris Marinomunn | 9/10 | 3635 days | 2% |
Sebastiaan Kemperman | 9/10 | 3638 days | 2% |
Melvin Spear | 8/10 | 3643 days | 1% |
Florian Kleemann | 8/10 | 3644 days | 1% |
Wilma Senior | 9/10 | 3651 days | 1% |
Robert Warner | 8/10 | 3682 days | 1% |
Stefanie Vogt | 10/10 | 3683 days | 1% |
Lisa Quayle | 8/10 | 3701 days | 1% |
Hol. M. | 8/10 | 3713 days | 1% |
bzh974 | 9/10 | 3713 days | 1% |
Jay | 9/10 | 3728 days | 1% |
Kane F | 8/10 | 3774 days | 1% |
Claudia | 10/10 | 3804 days | 1% |
Brita Topp | 10/10 | 3958 days | 1% |
Philip Schumann | 10/10 | 3985 days | 1% |
SC W | 8/10 | 3989 days | 1% |
David Spindler | 7/10 | 3989 days | 1% |
Laura Metz | 9/10 | 4002 days | 1% |
Hubertus Thost | 10/10 | 4002 days | 1% |
G Ballard | 6/10 | 4015 days | 1% |
Jason MacLeod | 10/10 | 4017 days | 1% |
Andrew Young | 7/10 | 4017 days | 1% |
Walter Neff | 8/10 | 4017 days | 1% |
Julia Kallenbach | 9/10 | 4034 days | 1% |
Andrew Cattanach | 6/10 | 4048 days | 1% |
Helene & Peter | 8/10 | 4109 days | 1% |
Steve Warren | 9/10 | 4140 days | 0% |
Marina Ryan | 8/10 | 4170 days | 0% |
Jay Sorrell | 8/10 | 4170 days | 0% |
Azteca | 6/10 | 4232 days | 0% |
Maria | 8/10 | 4347 days | 0% |
Glenn Surzur | 4/10 | 4356 days | 0% |
Petra Blumberg | 10/10 | 4360 days | 0% |
Roeland Driessen | 1/10 | 4413 days | 0% |
Michelle Chambers | 6/10 | 4413 days | 1% |
Ingrid | 9/10 | 4426 days | 1% |
Steven Switsers | 8/10 | 4434 days | 1% |
Tom and Jemima Rawlings | 6/10 | 4435 days | 1% |
D Pieter | 7/10 | 4442 days | 1% |
Charliepot | 7/10 | 4444 days | 1% |
electronmike1970 | 10/10 | 4444 days | 1% |
MeganG | 8/10 | 4658 days | 1% |
Jurgen Joyce | 8/10 | 4711 days | 1% |
M Robinson | 10/10 | 4715 days | 1% |
suemax | 9/10 | 4719 days | 1% |
Hans Duerst | 9/10 | 4725 days | 1% |
Kasten Madsen | 8/10 | 4728 days | 1% |
Jolene & James | 9/10 | 4729 days | 1% |
Melanie | 8/10 | 4731 days | 1% |
Melanie Mathiak | 10/10 | 4731 days | 1% |
Inge Davbbert | 10/10 | 4731 days | 1% |
Filsack | 9/10 | 4740 days | 1% |
Katrin | 10/10 | 4741 days | 1% |
tiffgeoff | 1/10 | 4748 days | 0% |
amounstephen | 7/10 | 4748 days | 1% |
mawueth | 9/10 | 4810 days | 1% |
Sarah Graham | 8/10 | 4826 days | 1% |
AJ van Pelt | 10/10 | 5062 days | 1% |
Jane Cullum | 10/10 | 5066 days | 1% |
Margit and Corein Groenevelt | 8/10 | 5071 days | 1% |
Oppenoorth | 9/10 | 5073 days | 1% |
Bette Eh | 10/10 | 5074 days | 1% |
Wayne Forrow | 3/10 | 5075 days | 0% |
K & J Overton | 9/10 | 5079 days | 1% |
Julia | 9/10 | 5083 days | 1% |
Simon Vickers | 9/10 | 5084 days | 1% |
Ini & Cees | 8/10 | 5087 days | 1% |
Kasten | 10/10 | 5087 days | 1% |
Grumbach | 10/10 | 5088 days | 1% |
Eva Bock | 9/10 | 5088 days | 1% |
Petra Lehmann | 10/10 | 5090 days | 1% |
Rachel Gerrand | 8/10 | 5090 days | 1% |
Van den Borne | 8/10 | 5099 days | 1% |
Mike and Alice Powner | 5/10 | 5104 days | 1% |
Niels Van Welsenes | 8/10 | 5113 days | 1% |
Axel Vetter | 8/10 | 5113 days | 1% |
paulag | 10/10 | 5389 days | 1% |
Brigitta Reil | 9/10 | 5434 days | 1% |
Kim Holtz | 8/10 | 5438 days | 1% |
Benedict Fluthman | 4/10 | 5440 days | 1% |
Peter G | 7/10 | 5444 days | 1% |
Chris Helms | 8/10 | 5444 days | 1% |
Bert Meuleuorijks | 9/10 | 5446 days | 1% |
Wielink | 9/10 | 5458 days | 1% |
Ferth | 8/10 | 5464 days | 1% |
Susan Hitchins | 9/10 | 5474 days | 1% |
Dick Rosman | 8/10 | 5474 days | 1% |
Thomas Stopp | 8/10 | 5478 days | 1% |
Dale W | 7/10 | 5487 days | 1% |
Yvonne German | 10/10 | 5495 days | 1% |
mariak | 8/10 | 5526 days | 1% |
catdonjaime | 6/10 | 5533 days | 1% |
Evan | 10/10 | 5601 days | 1% |
tessac | 5/10 | 5665 days | 1% |
TillE412 | 10/10 | 5769 days | 1% |
HermannR | 10/10 | 5772 days | 1% |
UlaR | 9/10 | 5774 days | 1% |
HerbertH | 9/10 | 5779 days | 1% |
ginekek | 9/10 | 5784 days | 1% |
MarkP | 8/10 | 5784 days | 1% |
Christian Moll | 6/10 | 5800 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 50 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
47 | -0.97% |
48 | -0.99% |
49 | -1.01% |
50 | -1.04% |
51 | -1.06% |
52 | -1.08% |
53 | -1.10% |
… | … |
3.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.