Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Beach Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
181 Valid Reviews
The Punakaiki Beach Camp experience has a total of 182 reviews. There are 181 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 181 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 37 |
|
20% |
9/10 | 45 |
|
25% |
8/10 | 64 |
|
35% |
7/10 | 13 |
|
7% |
6/10 | 13 |
|
7% |
5/10 | 3 |
|
2% |
4/10 | 2 |
|
1% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 3 |
|
2% |
82.04% Average
The raw data average (mean) for all the Punakaiki Beach Camp valid reviews is 82.04% and is based on 181 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 181 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 19 |
|
27% |
9/10 | 19 |
|
27% |
8/10 | 19 |
|
27% |
7/10 | 5 |
|
7% |
6/10 | 4 |
|
6% |
5/10 | 2 |
|
3% |
4/10 | 2 |
|
3% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
83.52% Average
The raw data average (mean) for all the Punakaiki Beach Camp face-to-face reviews is 83.52% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Mike Fricker | 8/10 | 247 days | 100% |
Tal Tal | 6/10 | 307 days | 86% |
Wil | 8/10 | 369 days | 96% |
Melli Schmid | 1/10 | 369 days | 40% |
Larissa | 10/10 | 399 days | 96% |
Johanna Kuehl | 9/10 | 460 days | 92% |
Donna Harbidge | 9/10 | 460 days | 92% |
Niall Hamilton | 10/10 | 583 days | 85% |
Katie Edser | 8/10 | 644 days | 79% |
Family of four | 9/10 | 644 days | 80% |
E&P | 8/10 | 672 days | 77% |
RR | 8/10 | 734 days | 72% |
Oonagh | 8/10 | 1068 days | 39% |
Kate | 6/10 | 1099 days | 32% |
Gary Clarkson | 8/10 | 1402 days | 16% |
Emma | 8/10 | 1402 days | 16% |
Beth | 10/10 | 1402 days | 16% |
Dan | 8/10 | 1494 days | 12% |
Gemma | 10/10 | 1525 days | 11% |
Ying | 9/10 | 1525 days | 11% |
Felipe | 10/10 | 1647 days | 7% |
Pateke | 10/10 | 1799 days | 5% |
Sarah and Pete | 8/10 | 1799 days | 5% |
Blu Ice | 9/10 | 1830 days | 5% |
Mrs Lounis | 9/10 | 1830 days | 5% |
Lukas | 8/10 | 1830 days | 5% |
Fred | 10/10 | 1860 days | 5% |
Lia | 8/10 | 1921 days | 5% |
Cass | 8/10 | 1921 days | 5% |
ScoutnIndi | 8/10 | 2013 days | 5% |
Klaus | 8/10 | 2074 days | 5% |
Luci | 9/10 | 2133 days | 5% |
Francois & Caroline | 8/10 | 2164 days | 4% |
Heather Abbott | 8/10 | 2164 days | 4% |
Marilli | 10/10 | 2195 days | 5% |
Rick | 7/10 | 2195 days | 4% |
Juraj | 10/10 | 2195 days | 5% |
Katey | 8/10 | 2195 days | 4% |
ian kennedy | 8/10 | 2225 days | 4% |
CJC | 10/10 | 2225 days | 4% |
Vincent | 8/10 | 2225 days | 4% |
Libby | 8/10 | 2256 days | 4% |
Milo Sumner | 5/10 | 2439 days | 3% |
Matthew Dercole | 8/10 | 2443 days | 4% |
Veronica Marcano | 9/10 | 2463 days | 4% |
Chris & Peg | 8/10 | 2470 days | 4% |
Christian Oerlemans | 6/10 | 2475 days | 3% |
Edward Cromwell | 7/10 | 2492 days | 3% |
Gillian Press | 6/10 | 2519 days | 3% |
Edwin Bos | 8/10 | 2570 days | 4% |
CARMERS | 6/10 | 2651 days | 3% |
Wen Xin Tan | 9/10 | 2671 days | 3% |
Jason | 10/10 | 2698 days | 3% |
Fifi and Jay | 8/10 | 2748 days | 3% |
Roger | 9/10 | 2790 days | 3% |
Grace White | 9/10 | 2791 days | 3% |
Nienke Best | 8/10 | 2802 days | 3% |
Julia Kurtz | 8/10 | 2806 days | 3% |
Jack Clise | 9/10 | 2808 days | 3% |
Marc Lambert | 9/10 | 2810 days | 3% |
Van Bagley | 10/10 | 2833 days | 3% |
Catherine Kay | 9/10 | 2878 days | 3% |
Ina and Max | 7/10 | 2907 days | 3% |
S Webb | 10/10 | 2954 days | 3% |
Shelly Stanchuk | 9/10 | 2954 days | 3% |
Aidan Byrne | 9/10 | 3003 days | 3% |
Kim Donze | 8/10 | 3028 days | 3% |
Pamela Hoffman | 7/10 | 3141 days | 2% |
Howard Kestrel | 7/10 | 3180 days | 2% |
Rachel Denham | 8/10 | 3195 days | 2% |
Ann-Catherine Deblon | 8/10 | 3202 days | 2% |
Rachel Macdonald | 8/10 | 3257 days | 2% |
Richard Kirby | 9/10 | 3290 days | 2% |
Wout van Dijk | 8/10 | 3297 days | 2% |
Janelle Sterling | 10/10 | 3326 days | 2% |
Steve Warren | 9/10 | 3382 days | 2% |
Yvonne Wu | 8/10 | 3504 days | 2% |
Steffen Paul | 6/10 | 3515 days | 2% |
Alistair Millward | 7/10 | 3562 days | 2% |
Larry Dashiell | 9/10 | 3565 days | 2% |
Kris Marinomunn | 9/10 | 3577 days | 2% |
Sebastiaan Kemperman | 9/10 | 3580 days | 2% |
Melvin Spear | 8/10 | 3585 days | 2% |
Florian Kleemann | 8/10 | 3586 days | 2% |
Wilma Senior | 9/10 | 3593 days | 2% |
Robert Warner | 8/10 | 3624 days | 2% |
Stefanie Vogt | 10/10 | 3625 days | 2% |
Lisa Quayle | 8/10 | 3643 days | 1% |
Hol. M. | 8/10 | 3655 days | 1% |
bzh974 | 9/10 | 3655 days | 1% |
Jay | 9/10 | 3670 days | 1% |
Kane F | 8/10 | 3716 days | 1% |
Claudia | 10/10 | 3746 days | 1% |
Brita Topp | 10/10 | 3900 days | 1% |
Philip Schumann | 10/10 | 3927 days | 1% |
SC W | 8/10 | 3931 days | 1% |
David Spindler | 7/10 | 3931 days | 1% |
Laura Metz | 9/10 | 3944 days | 1% |
Hubertus Thost | 10/10 | 3944 days | 1% |
G Ballard | 6/10 | 3957 days | 1% |
Jason MacLeod | 10/10 | 3959 days | 1% |
Andrew Young | 7/10 | 3959 days | 1% |
Walter Neff | 8/10 | 3959 days | 1% |
Julia Kallenbach | 9/10 | 3976 days | 1% |
Andrew Cattanach | 6/10 | 3990 days | 1% |
Helene & Peter | 8/10 | 4051 days | 1% |
Steve Warren | 9/10 | 4082 days | 1% |
Marina Ryan | 8/10 | 4112 days | 1% |
Jay Sorrell | 8/10 | 4112 days | 1% |
Azteca | 6/10 | 4174 days | 0% |
Maria | 8/10 | 4289 days | 0% |
Glenn Surzur | 4/10 | 4298 days | 0% |
Petra Blumberg | 10/10 | 4302 days | 0% |
Roeland Driessen | 1/10 | 4355 days | 0% |
Michelle Chambers | 6/10 | 4355 days | 0% |
Ingrid | 9/10 | 4368 days | 0% |
Steven Switsers | 8/10 | 4376 days | 0% |
Tom and Jemima Rawlings | 6/10 | 4377 days | 0% |
D Pieter | 7/10 | 4384 days | 1% |
Charliepot | 7/10 | 4386 days | 1% |
electronmike1970 | 10/10 | 4386 days | 1% |
MeganG | 8/10 | 4600 days | 1% |
Jurgen Joyce | 8/10 | 4653 days | 1% |
M Robinson | 10/10 | 4657 days | 1% |
suemax | 9/10 | 4661 days | 1% |
Hans Duerst | 9/10 | 4667 days | 1% |
Kasten Madsen | 8/10 | 4670 days | 1% |
Jolene & James | 9/10 | 4671 days | 1% |
Melanie | 8/10 | 4673 days | 1% |
Melanie Mathiak | 10/10 | 4673 days | 1% |
Inge Davbbert | 10/10 | 4673 days | 1% |
Filsack | 9/10 | 4682 days | 1% |
Katrin | 10/10 | 4683 days | 1% |
tiffgeoff | 1/10 | 4690 days | 0% |
amounstephen | 7/10 | 4690 days | 1% |
mawueth | 9/10 | 4752 days | 1% |
Sarah Graham | 8/10 | 4768 days | 1% |
AJ van Pelt | 10/10 | 5004 days | 1% |
Jane Cullum | 10/10 | 5008 days | 1% |
Margit and Corein Groenevelt | 8/10 | 5013 days | 1% |
Oppenoorth | 9/10 | 5015 days | 1% |
Bette Eh | 10/10 | 5016 days | 1% |
Wayne Forrow | 3/10 | 5017 days | 0% |
K & J Overton | 9/10 | 5021 days | 1% |
Julia | 9/10 | 5025 days | 1% |
Simon Vickers | 9/10 | 5026 days | 1% |
Ini & Cees | 8/10 | 5029 days | 1% |
Kasten | 10/10 | 5029 days | 1% |
Grumbach | 10/10 | 5030 days | 1% |
Eva Bock | 9/10 | 5030 days | 1% |
Petra Lehmann | 10/10 | 5032 days | 1% |
Rachel Gerrand | 8/10 | 5032 days | 1% |
Van den Borne | 8/10 | 5041 days | 1% |
Mike and Alice Powner | 5/10 | 5046 days | 1% |
Niels Van Welsenes | 8/10 | 5055 days | 1% |
Axel Vetter | 8/10 | 5055 days | 1% |
paulag | 10/10 | 5331 days | 1% |
Brigitta Reil | 9/10 | 5376 days | 1% |
Kim Holtz | 8/10 | 5380 days | 1% |
Benedict Fluthman | 4/10 | 5382 days | 1% |
Peter G | 7/10 | 5386 days | 1% |
Chris Helms | 8/10 | 5386 days | 1% |
Bert Meuleuorijks | 9/10 | 5388 days | 1% |
Wielink | 9/10 | 5400 days | 1% |
Ferth | 8/10 | 5406 days | 1% |
Susan Hitchins | 9/10 | 5416 days | 1% |
Dick Rosman | 8/10 | 5416 days | 1% |
Thomas Stopp | 8/10 | 5420 days | 1% |
Dale W | 7/10 | 5429 days | 1% |
Yvonne German | 10/10 | 5437 days | 1% |
mariak | 8/10 | 5468 days | 1% |
catdonjaime | 6/10 | 5475 days | 1% |
Evan | 10/10 | 5543 days | 1% |
tessac | 5/10 | 5607 days | 1% |
TillE412 | 10/10 | 5711 days | 1% |
HermannR | 10/10 | 5714 days | 1% |
UlaR | 9/10 | 5716 days | 1% |
HerbertH | 9/10 | 5721 days | 1% |
ginekek | 9/10 | 5726 days | 1% |
MarkP | 8/10 | 5726 days | 1% |
Christian Moll | 6/10 | 5742 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Punakaiki Beach Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Punakaiki Beach Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Punakaiki Beach Camp experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.01% |
198 | -4.03% |
199 | -4.05% |
200 | -4.07% |
201 | -4.09% |
202 | -4.11% |
203 | -4.13% |
… | … |
3.57% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.