G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Pohara Beach TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Pohara Beach TOP 10 Holiday Park
Valid Reviews
85 Valid Reviews
The Pohara Beach TOP 10 Holiday Park experience has a total of 87 reviews. There are 85 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 85 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
21% |
| 9/10 | 28 |
|
33% |
| 8/10 | 16 |
|
19% |
| 7/10 | 9 |
|
11% |
| 6/10 | 2 |
|
2% |
| 5/10 | 6 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
4% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
79.76% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park valid reviews is 79.76% and is based on 85 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 85 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
13% |
| 9/10 | 15 |
|
33% |
| 8/10 | 11 |
|
24% |
| 7/10 | 4 |
|
9% |
| 6/10 | 2 |
|
4% |
| 5/10 | 3 |
|
7% |
| 4/10 | 0 |
|
0% |
| 3/10 | 3 |
|
7% |
| 2/10 | 1 |
|
2% |
| 1/10 | 1 |
|
2% |
76.09% Average
The raw data average (mean) for all the Pohara Beach TOP 10 Holiday Park face-to-face reviews is 76.09% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Tal Tal | 10/10 | 296 days | 100% |
| Daniel Malavas | 5/10 | 358 days | 74% |
| Marie Perret | 9/10 | 449 days | 92% |
| Courtney Gearhart | 10/10 | 661 days | 79% |
| Andy | 7/10 | 723 days | 69% |
| Daniel | 5/10 | 753 days | 54% |
| Tom | 10/10 | 1088 days | 38% |
| Marn | 9/10 | 1332 days | 19% |
| Jamie Morrison | 7/10 | 1667 days | 6% |
| Kysha | 9/10 | 1728 days | 5% |
| Liz Wade | 8/10 | 1757 days | 5% |
| Sue | 9/10 | 1757 days | 5% |
| Krasiński | 1/10 | 1819 days | 2% |
| Geoff Walker | 9/10 | 1880 days | 5% |
| Keith & Kay Finlayson | 10/10 | 1941 days | 5% |
| Zoe | 7/10 | 2153 days | 4% |
| Margie | 9/10 | 2184 days | 4% |
| Mike Fricker | 10/10 | 2245 days | 4% |
| Peter | 9/10 | 2398 days | 4% |
| Paul and Paula | 10/10 | 2549 days | 3% |
| Lindy Scrivin | 9/10 | 2822 days | 3% |
| Alan Brown | 8/10 | 2852 days | 3% |
| Yvonne | 10/10 | 2866 days | 3% |
| Lynn Pateron | 10/10 | 3065 days | 2% |
| Ray Tombs | 10/10 | 3148 days | 2% |
| Amy Bayliss | 9/10 | 3243 days | 2% |
| Jean marc Daubenfeld | 9/10 | 3243 days | 2% |
| Valerie Wee | 5/10 | 3280 days | 1% |
| Hol. M. | 9/10 | 3645 days | 1% |
| FlyingKiwiGirl | 7/10 | 3736 days | 1% |
| Anja Weppler | 3/10 | 3887 days | 0% |
| Barbara | 7/10 | 3932 days | 0% |
| Marinette | 8/10 | 3932 days | 0% |
| Luca Scheuemeier | 9/10 | 3932 days | 0% |
| Sophia | 8/10 | 3933 days | 0% |
| GN100 | 8/10 | 3948 days | 0% |
| gareth williams | 8/10 | 4436 days | 1% |
| Tuibaby22 | 9/10 | 4466 days | 1% |
| Camille and Lucie | 3/10 | 4641 days | 0% |
| Shavill | 9/10 | 4650 days | 1% |
| launch | 10/10 | 4650 days | 1% |
| Brian Livesey | 9/10 | 4655 days | 1% |
| Fabian Germar | 10/10 | 4655 days | 1% |
| Ian Bailey | 7/10 | 4659 days | 1% |
| Ken | 3/10 | 4663 days | 0% |
| Miller | 8/10 | 4664 days | 1% |
| Sylvia & Garrit | 1/10 | 4664 days | 0% |
| Gabriele Wendt | 10/10 | 4664 days | 1% |
| Stephanie Wirthlin | 2/10 | 4673 days | 0% |
| Volker Neumeyer | 5/10 | 4674 days | 0% |
| Patricia Motzheim | 10/10 | 4678 days | 1% |
| jule | 7/10 | 4771 days | 1% |
| B_and_F_MN | 10/10 | 4985 days | 1% |
| Iain Campbell | 9/10 | 4994 days | 1% |
| Koen Vanlede | 9/10 | 5002 days | 1% |
| Beat & Connie | 8/10 | 5010 days | 1% |
| Patrick Schaad | 6/10 | 5010 days | 0% |
| Zuur | 8/10 | 5013 days | 1% |
| Anita Tonks | 9/10 | 5015 days | 1% |
| David Emerick | 10/10 | 5019 days | 1% |
| Josef & Christine Evers | 8/10 | 5025 days | 1% |
| Annie Pennington | 10/10 | 5031 days | 1% |
| Andy Martin | 9/10 | 5033 days | 1% |
| Roger Lows | 8/10 | 5035 days | 1% |
| Petersen | 5/10 | 5037 days | 0% |
| Gerry Nichols | 9/10 | 5039 days | 1% |
| Meriel & Paul Best | 10/10 | 5040 days | 1% |
| inda Hall | 7/10 | 5041 days | 1% |
| Bruce & Bonnie Childs | 9/10 | 5043 days | 1% |
| Stephan Imartina | 9/10 | 5316 days | 1% |
| krisevelyn | 8/10 | 5320 days | 1% |
| Muller Weissert | 8/10 | 5388 days | 1% |
| Ron Price | 9/10 | 5389 days | 1% |
| Rob Alston | 8/10 | 5409 days | 1% |
| uleugel | 5/10 | 5418 days | 0% |
| Colin Morbey | 6/10 | 5423 days | 0% |
| jan and john | 9/10 | 5425 days | 1% |
| Johan Vaartjes | 9/10 | 5425 days | 1% |
| frederike | 8/10 | 5456 days | 1% |
| gary mitchell | 10/10 | 5471 days | 1% |
| Sandra M | 7/10 | 5473 days | 1% |
| Vicki Cashmore | 9/10 | 5483 days | 1% |
| Paul & Lois Somerville | 9/10 | 5483 days | 1% |
| ChrisWeb | 9/10 | 5749 days | 1% |
| Renee | 8/10 | 5764 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Pohara Beach TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Pohara Beach TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Pohara Beach TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
3.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.