Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
135 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 139 reviews. There are 135 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 135 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
10% |
| 9/10 | 41 |
|
30% |
| 8/10 | 38 |
|
28% |
| 7/10 | 27 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.52% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.52% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 135 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.47%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pauline | 7/10 | 266 days | 95% |
| Christopher Parker | 8/10 | 266 days | 100% |
| Joel Fryett | 10/10 | 326 days | 100% |
| Charlie | 8/10 | 571 days | 85% |
| Courtney Gearhart | 8/10 | 660 days | 78% |
| Alice | 9/10 | 1056 days | 41% |
| Jabba | 5/10 | 1421 days | 12% |
| ZMad | 7/10 | 1482 days | 12% |
| Ying | 9/10 | 1543 days | 10% |
| Samantha Macfarlane | 10/10 | 1574 days | 9% |
| Marg Dale | 7/10 | 1604 days | 8% |
| Kay | 7/10 | 1635 days | 7% |
| Charlie B | 5/10 | 1756 days | 4% |
| Pateke | 8/10 | 1787 days | 5% |
| Lisa Q | 9/10 | 1787 days | 5% |
| Nicole Blumenthal | 9/10 | 1847 days | 5% |
| Jenny | 7/10 | 1848 days | 5% |
| Olivia | 7/10 | 1848 days | 5% |
| Kristyl | 8/10 | 2032 days | 5% |
| Kristyl | 8/10 | 2032 days | 5% |
| Paul Smith | 8/10 | 2121 days | 5% |
| Shane | 7/10 | 2183 days | 4% |
| Sophie Skinner | 9/10 | 2213 days | 4% |
| Ryan | 9/10 | 2336 days | 4% |
| Rod Cochrane | 9/10 | 2427 days | 4% |
| Blu Ice | 7/10 | 2566 days | 4% |
| Fifi and Jay | 9/10 | 2736 days | 3% |
| Matt | 9/10 | 2761 days | 3% |
| Freddy Gates | 1/10 | 2799 days | 1% |
| Ayvadian Joséphine | 9/10 | 2898 days | 3% |
| Jane Knowles | 2/10 | 2973 days | 1% |
| Jessica Stokes | 7/10 | 3057 days | 3% |
| Jitka Kubeckova | 10/10 | 3247 days | 2% |
| Wout van Dijk | 7/10 | 3285 days | 2% |
| Helen Ameis | 7/10 | 3496 days | 2% |
| Harriet MacMillan | 6/10 | 3570 days | 1% |
| Melvin Spear | 8/10 | 3573 days | 2% |
| neil holdaway | 9/10 | 3612 days | 2% |
| Hol. M. | 9/10 | 3643 days | 2% |
| Jack Clise | 5/10 | 3657 days | 1% |
| Rosie | 8/10 | 3919 days | 1% |
| Jenny | 8/10 | 3940 days | 1% |
| Rachael | 7/10 | 3940 days | 1% |
| balesdent | 7/10 | 3975 days | 1% |
| Lior Bakski | 9/10 | 3976 days | 1% |
| jonas meier | 6/10 | 3983 days | 1% |
| Paul Balfour | 7/10 | 3988 days | 1% |
| Jade Fleming | 9/10 | 4039 days | 1% |
| hendrik king | 9/10 | 4192 days | 0% |
| SHERRYN WRIGHT | 3/10 | 4223 days | 0% |
| Thomas | 9/10 | 4282 days | 0% |
| Florian Aude | 7/10 | 4296 days | 0% |
| Philip Gibbons | 5/10 | 4312 days | 0% |
| Doug Digstravel | 9/10 | 4343 days | 0% |
| Rob | 8/10 | 4360 days | 0% |
| Jan Sjoerdtje | 7/10 | 4365 days | 0% |
| Doan | 8/10 | 4379 days | 0% |
| Erik Funk | 7/10 | 4381 days | 1% |
| phudgb | 7/10 | 4435 days | 1% |
| Jen Sweeting | 8/10 | 4636 days | 1% |
| Trevor & Sheila Redman | 8/10 | 4654 days | 1% |
| Jolene & James | 9/10 | 4659 days | 1% |
| Hannah Bean | 8/10 | 4660 days | 1% |
| John & Ray Calder | 8/10 | 4661 days | 1% |
| Tim & Judith | 8/10 | 4661 days | 1% |
| Karin | 7/10 | 4661 days | 1% |
| Frans | 7/10 | 4661 days | 1% |
| David Beaumont | 7/10 | 4661 days | 1% |
| Sebastian Rossbach | 8/10 | 4661 days | 1% |
| Ken | 10/10 | 4662 days | 1% |
| Judith Fowler | 9/10 | 4664 days | 1% |
| Marilyn Mobley | 9/10 | 4664 days | 1% |
| Schertenleib | 7/10 | 4665 days | 1% |
| Norm Cooper | 8/10 | 4670 days | 1% |
| Horst Langstein | 9/10 | 4671 days | 1% |
| Lucie Rutherfurd | 8/10 | 4676 days | 1% |
| Laura Smith | 9/10 | 4691 days | 1% |
| frans | 8/10 | 4923 days | 1% |
| Jorren | 8/10 | 4993 days | 1% |
| Jagiellowicz | 10/10 | 5001 days | 1% |
| Cory Wornell | 8/10 | 5004 days | 1% |
| Shane Curline | 9/10 | 5005 days | 1% |
| Anita Tonks | 9/10 | 5014 days | 1% |
| katjarege | 8/10 | 5015 days | 1% |
| Camilla Andersson | 8/10 | 5020 days | 1% |
| Peter | 5/10 | 5020 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5022 days | 1% |
| Remke | 8/10 | 5044 days | 1% |
| dollimyxture | 9/10 | 5105 days | 1% |
| Jon van Hanten | 7/10 | 5305 days | 1% |
| Kevin & Chris | 8/10 | 5313 days | 1% |
| John Casey | 3/10 | 5361 days | 1% |
| Sorcha O's | 2/10 | 5361 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5366 days | 1% |
| kerry_cynthia | 8/10 | 5368 days | 1% |
| Lloyd Shephard | 9/10 | 5370 days | 1% |
| Mike Peirce | 8/10 | 5374 days | 1% |
| Rik | 9/10 | 5381 days | 1% |
| Jonathan Martin | 5/10 | 5383 days | 1% |
| Richard | 9/10 | 5384 days | 1% |
| Haas Wacter | 9/10 | 5388 days | 1% |
| Ferth | 9/10 | 5394 days | 1% |
| Marco | 8/10 | 5396 days | 1% |
| Eva | 9/10 | 5397 days | 1% |
| Don and Barb | 9/10 | 5401 days | 1% |
| Wilfred Sch | 7/10 | 5401 days | 1% |
| Susan | 10/10 | 5404 days | 1% |
| Adriane | 7/10 | 5404 days | 1% |
| Brenda | 8/10 | 5405 days | 1% |
| Bo Moenstead | 9/10 | 5417 days | 1% |
| Lynette Sal | 6/10 | 5424 days | 1% |
| menzel | 8/10 | 5453 days | 1% |
| stephenst | 9/10 | 5454 days | 1% |
| Marons | 7/10 | 5459 days | 1% |
| thomash | 10/10 | 5464 days | 1% |
| Anna | 4/10 | 5478 days | 1% |
| Flavia Mionelli | 10/10 | 5482 days | 1% |
| Nigel Petrie | 9/10 | 5493 days | 1% |
| eowyn2k | 8/10 | 5500 days | 1% |
| CAD1977 | 5/10 | 5561 days | 1% |
| rita | 9/10 | 5579 days | 1% |
| PeterK1 | 8/10 | 5698 days | 1% |
| MiepS | 8/10 | 5702 days | 1% |
| desl | 7/10 | 5714 days | 1% |
| GeraldMcNamora | 9/10 | 5730 days | 1% |
| Sarah_rae | 9/10 | 5730 days | 1% |
| Anna Hansson | 10/10 | 5731 days | 1% |
| Anna Hansson | 10/10 | 5731 days | 1% |
| Sara Hansson | 8/10 | 5731 days | 1% |
| TessaW | 8/10 | 5732 days | 1% |
| Jen | 8/10 | 5757 days | 1% |
| Sam | 9/10 | 5757 days | 1% |
| Tim | 10/10 | 5758 days | 1% |
| John | 10/10 | 5763 days | 1% |
| Phil&Joe | 10/10 | 5834 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.