G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
135 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 139 reviews. There are 135 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 135 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
10% |
| 9/10 | 41 |
|
30% |
| 8/10 | 38 |
|
28% |
| 7/10 | 27 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.52% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.52% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 135 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pauline | 7/10 | 336 days | 95% |
| Christopher Parker | 8/10 | 336 days | 100% |
| Joel Fryett | 10/10 | 396 days | 99% |
| Charlie | 8/10 | 641 days | 82% |
| Courtney Gearhart | 8/10 | 730 days | 74% |
| Alice | 9/10 | 1126 days | 35% |
| Jabba | 5/10 | 1491 days | 9% |
| ZMad | 7/10 | 1552 days | 9% |
| Ying | 9/10 | 1613 days | 8% |
| Samantha Macfarlane | 10/10 | 1644 days | 7% |
| Marg Dale | 7/10 | 1675 days | 6% |
| Kay | 7/10 | 1705 days | 6% |
| Charlie B | 5/10 | 1826 days | 4% |
| Pateke | 8/10 | 1857 days | 5% |
| Lisa Q | 9/10 | 1857 days | 5% |
| Nicole Blumenthal | 9/10 | 1918 days | 5% |
| Jenny | 7/10 | 1918 days | 5% |
| Olivia | 7/10 | 1918 days | 5% |
| Kristyl | 8/10 | 2102 days | 5% |
| Kristyl | 8/10 | 2102 days | 5% |
| Paul Smith | 8/10 | 2191 days | 5% |
| Shane | 7/10 | 2253 days | 4% |
| Sophie Skinner | 9/10 | 2283 days | 4% |
| Ryan | 9/10 | 2406 days | 4% |
| Rod Cochrane | 9/10 | 2497 days | 4% |
| Blu Ice | 7/10 | 2636 days | 3% |
| Fifi and Jay | 9/10 | 2806 days | 3% |
| Matt | 9/10 | 2832 days | 3% |
| Freddy Gates | 1/10 | 2869 days | 1% |
| Ayvadian Joséphine | 9/10 | 2968 days | 3% |
| Jane Knowles | 2/10 | 3044 days | 1% |
| Jessica Stokes | 7/10 | 3127 days | 2% |
| Jitka Kubeckova | 10/10 | 3318 days | 2% |
| Wout van Dijk | 7/10 | 3355 days | 2% |
| Helen Ameis | 7/10 | 3566 days | 2% |
| Harriet MacMillan | 6/10 | 3640 days | 1% |
| Melvin Spear | 8/10 | 3643 days | 2% |
| neil holdaway | 9/10 | 3683 days | 1% |
| Hol. M. | 9/10 | 3714 days | 1% |
| Jack Clise | 5/10 | 3727 days | 1% |
| Rosie | 8/10 | 3989 days | 1% |
| Jenny | 8/10 | 4010 days | 1% |
| Rachael | 7/10 | 4010 days | 1% |
| balesdent | 7/10 | 4045 days | 1% |
| Lior Bakski | 9/10 | 4046 days | 1% |
| jonas meier | 6/10 | 4053 days | 1% |
| Paul Balfour | 7/10 | 4058 days | 1% |
| Jade Fleming | 9/10 | 4109 days | 1% |
| hendrik king | 9/10 | 4262 days | 0% |
| SHERRYN WRIGHT | 3/10 | 4293 days | 0% |
| Thomas | 9/10 | 4352 days | 0% |
| Florian Aude | 7/10 | 4366 days | 0% |
| Philip Gibbons | 5/10 | 4382 days | 1% |
| Doug Digstravel | 9/10 | 4413 days | 1% |
| Rob | 8/10 | 4430 days | 1% |
| Jan Sjoerdtje | 7/10 | 4435 days | 1% |
| Doan | 8/10 | 4449 days | 1% |
| Erik Funk | 7/10 | 4451 days | 1% |
| phudgb | 7/10 | 4505 days | 1% |
| Jen Sweeting | 8/10 | 4706 days | 1% |
| Trevor & Sheila Redman | 8/10 | 4724 days | 1% |
| Jolene & James | 9/10 | 4729 days | 1% |
| Hannah Bean | 8/10 | 4730 days | 1% |
| John & Ray Calder | 8/10 | 4731 days | 1% |
| Tim & Judith | 8/10 | 4731 days | 1% |
| Karin | 7/10 | 4731 days | 1% |
| Frans | 7/10 | 4731 days | 1% |
| David Beaumont | 7/10 | 4731 days | 1% |
| Sebastian Rossbach | 8/10 | 4731 days | 1% |
| Ken | 10/10 | 4732 days | 1% |
| Judith Fowler | 9/10 | 4734 days | 1% |
| Marilyn Mobley | 9/10 | 4734 days | 1% |
| Schertenleib | 7/10 | 4735 days | 1% |
| Norm Cooper | 8/10 | 4740 days | 1% |
| Horst Langstein | 9/10 | 4741 days | 1% |
| Lucie Rutherfurd | 8/10 | 4746 days | 1% |
| Laura Smith | 9/10 | 4761 days | 1% |
| frans | 8/10 | 4993 days | 1% |
| Jorren | 8/10 | 5063 days | 1% |
| Jagiellowicz | 10/10 | 5071 days | 1% |
| Cory Wornell | 8/10 | 5074 days | 1% |
| Shane Curline | 9/10 | 5075 days | 1% |
| Anita Tonks | 9/10 | 5084 days | 1% |
| katjarege | 8/10 | 5085 days | 1% |
| Camilla Andersson | 8/10 | 5090 days | 1% |
| Peter | 5/10 | 5090 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5092 days | 1% |
| Remke | 8/10 | 5114 days | 1% |
| dollimyxture | 9/10 | 5175 days | 1% |
| Jon van Hanten | 7/10 | 5375 days | 1% |
| Kevin & Chris | 8/10 | 5383 days | 1% |
| John Casey | 3/10 | 5431 days | 1% |
| Sorcha O's | 2/10 | 5431 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5436 days | 1% |
| kerry_cynthia | 8/10 | 5438 days | 1% |
| Lloyd Shephard | 9/10 | 5440 days | 1% |
| Mike Peirce | 8/10 | 5444 days | 1% |
| Rik | 9/10 | 5451 days | 1% |
| Jonathan Martin | 5/10 | 5453 days | 1% |
| Richard | 9/10 | 5454 days | 1% |
| Haas Wacter | 9/10 | 5458 days | 1% |
| Ferth | 9/10 | 5464 days | 1% |
| Marco | 8/10 | 5466 days | 1% |
| Eva | 9/10 | 5467 days | 1% |
| Don and Barb | 9/10 | 5471 days | 1% |
| Wilfred Sch | 7/10 | 5471 days | 1% |
| Susan | 10/10 | 5474 days | 1% |
| Adriane | 7/10 | 5474 days | 1% |
| Brenda | 8/10 | 5475 days | 1% |
| Bo Moenstead | 9/10 | 5487 days | 1% |
| Lynette Sal | 6/10 | 5494 days | 1% |
| menzel | 8/10 | 5523 days | 1% |
| stephenst | 9/10 | 5524 days | 1% |
| Marons | 7/10 | 5529 days | 1% |
| thomash | 10/10 | 5534 days | 1% |
| Anna | 4/10 | 5548 days | 1% |
| Flavia Mionelli | 10/10 | 5552 days | 1% |
| Nigel Petrie | 9/10 | 5563 days | 1% |
| eowyn2k | 8/10 | 5570 days | 1% |
| CAD1977 | 5/10 | 5631 days | 1% |
| rita | 9/10 | 5649 days | 1% |
| PeterK1 | 8/10 | 5768 days | 1% |
| MiepS | 8/10 | 5772 days | 1% |
| desl | 7/10 | 5784 days | 1% |
| GeraldMcNamora | 9/10 | 5800 days | 1% |
| Sarah_rae | 9/10 | 5800 days | 1% |
| Anna Hansson | 10/10 | 5801 days | 1% |
| Anna Hansson | 10/10 | 5801 days | 1% |
| Sara Hansson | 8/10 | 5801 days | 1% |
| TessaW | 8/10 | 5802 days | 1% |
| Jen | 8/10 | 5827 days | 1% |
| Sam | 9/10 | 5827 days | 1% |
| Tim | 10/10 | 5828 days | 1% |
| John | 10/10 | 5833 days | 1% |
| Phil&Joe | 10/10 | 5904 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.12% |
| 200 | -4.14% |
| 201 | -4.16% |
| 202 | -4.18% |
| 203 | -4.20% |
| … | … |
Balancing Adjustment
3.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.