Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tahuna Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tahuna Beach Holiday Park
Valid Reviews
137 Valid Reviews
The Tahuna Beach Holiday Park experience has a total of 141 reviews. There are 137 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 137 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
9% |
| 9/10 | 42 |
|
31% |
| 8/10 | 38 |
|
28% |
| 7/10 | 28 |
|
20% |
| 6/10 | 3 |
|
2% |
| 5/10 | 7 |
|
5% |
| 4/10 | 1 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
78.54% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park valid reviews is 78.54% and is based on 137 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
85 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 137 valid reviews, the experience has 85 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 85 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
12% |
| 9/10 | 25 |
|
29% |
| 8/10 | 28 |
|
33% |
| 7/10 | 15 |
|
18% |
| 6/10 | 2 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.59% Average
The raw data average (mean) for all the Tahuna Beach Holiday Park face-to-face reviews is 80.59% and is based on 85 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.24%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Shaun | 9/10 | 40 days | 100% |
| Laura | 7/10 | 40 days | 94% |
| Pauline | 7/10 | 377 days | 86% |
| Christopher Parker | 8/10 | 377 days | 91% |
| Joel Fryett | 10/10 | 437 days | 90% |
| Charlie | 8/10 | 682 days | 73% |
| Courtney Gearhart | 8/10 | 771 days | 65% |
| Alice | 9/10 | 1167 days | 30% |
| Jabba | 5/10 | 1532 days | 8% |
| ZMad | 7/10 | 1593 days | 8% |
| Ying | 9/10 | 1654 days | 7% |
| Samantha Macfarlane | 10/10 | 1685 days | 6% |
| Marg Dale | 7/10 | 1715 days | 5% |
| Kay | 7/10 | 1746 days | 5% |
| Charlie B | 5/10 | 1867 days | 4% |
| Pateke | 8/10 | 1898 days | 5% |
| Lisa Q | 9/10 | 1898 days | 5% |
| Nicole Blumenthal | 9/10 | 1958 days | 5% |
| Jenny | 7/10 | 1959 days | 4% |
| Olivia | 7/10 | 1959 days | 4% |
| Kristyl | 8/10 | 2143 days | 4% |
| Kristyl | 8/10 | 2143 days | 4% |
| Paul Smith | 8/10 | 2232 days | 4% |
| Shane | 7/10 | 2294 days | 4% |
| Sophie Skinner | 9/10 | 2324 days | 4% |
| Ryan | 9/10 | 2447 days | 4% |
| Rod Cochrane | 9/10 | 2538 days | 4% |
| Blu Ice | 7/10 | 2677 days | 3% |
| Fifi and Jay | 9/10 | 2847 days | 3% |
| Matt | 9/10 | 2872 days | 3% |
| Freddy Gates | 1/10 | 2910 days | 1% |
| Ayvadian Joséphine | 9/10 | 3009 days | 3% |
| Jane Knowles | 2/10 | 3084 days | 1% |
| Jessica Stokes | 7/10 | 3168 days | 2% |
| Jitka Kubeckova | 10/10 | 3358 days | 2% |
| Wout van Dijk | 7/10 | 3396 days | 2% |
| Helen Ameis | 7/10 | 3607 days | 1% |
| Harriet MacMillan | 6/10 | 3681 days | 1% |
| Melvin Spear | 8/10 | 3684 days | 1% |
| neil holdaway | 9/10 | 3723 days | 1% |
| Hol. M. | 9/10 | 3754 days | 1% |
| Jack Clise | 5/10 | 3768 days | 1% |
| Rosie | 8/10 | 4030 days | 1% |
| Jenny | 8/10 | 4051 days | 1% |
| Rachael | 7/10 | 4051 days | 1% |
| balesdent | 7/10 | 4086 days | 0% |
| Lior Bakski | 9/10 | 4087 days | 1% |
| jonas meier | 6/10 | 4094 days | 0% |
| Paul Balfour | 7/10 | 4099 days | 0% |
| Jade Fleming | 9/10 | 4150 days | 0% |
| hendrik king | 9/10 | 4303 days | 0% |
| SHERRYN WRIGHT | 3/10 | 4334 days | 0% |
| Thomas | 9/10 | 4393 days | 1% |
| Florian Aude | 7/10 | 4407 days | 1% |
| Philip Gibbons | 5/10 | 4423 days | 1% |
| Doug Digstravel | 9/10 | 4454 days | 1% |
| Rob | 8/10 | 4471 days | 1% |
| Jan Sjoerdtje | 7/10 | 4476 days | 1% |
| Doan | 8/10 | 4490 days | 1% |
| Erik Funk | 7/10 | 4492 days | 1% |
| phudgb | 7/10 | 4546 days | 1% |
| Jen Sweeting | 8/10 | 4747 days | 1% |
| Trevor & Sheila Redman | 8/10 | 4765 days | 1% |
| Jolene & James | 9/10 | 4770 days | 1% |
| Hannah Bean | 8/10 | 4771 days | 1% |
| John & Ray Calder | 8/10 | 4772 days | 1% |
| Tim & Judith | 8/10 | 4772 days | 1% |
| Karin | 7/10 | 4772 days | 1% |
| Frans | 7/10 | 4772 days | 1% |
| David Beaumont | 7/10 | 4772 days | 1% |
| Sebastian Rossbach | 8/10 | 4772 days | 1% |
| Ken | 10/10 | 4773 days | 1% |
| Judith Fowler | 9/10 | 4775 days | 1% |
| Marilyn Mobley | 9/10 | 4775 days | 1% |
| Schertenleib | 7/10 | 4776 days | 1% |
| Norm Cooper | 8/10 | 4781 days | 1% |
| Horst Langstein | 9/10 | 4782 days | 1% |
| Lucie Rutherfurd | 8/10 | 4787 days | 1% |
| Laura Smith | 9/10 | 4802 days | 1% |
| frans | 8/10 | 5034 days | 1% |
| Jorren | 8/10 | 5104 days | 1% |
| Jagiellowicz | 10/10 | 5112 days | 1% |
| Cory Wornell | 8/10 | 5115 days | 1% |
| Shane Curline | 9/10 | 5116 days | 1% |
| Anita Tonks | 9/10 | 5125 days | 1% |
| katjarege | 8/10 | 5126 days | 1% |
| Camilla Andersson | 8/10 | 5131 days | 1% |
| Peter | 5/10 | 5131 days | 1% |
| Mr and Mrs Lambert | 9/10 | 5133 days | 1% |
| Remke | 8/10 | 5155 days | 1% |
| dollimyxture | 9/10 | 5216 days | 1% |
| Jon van Hanten | 7/10 | 5416 days | 1% |
| Kevin & Chris | 8/10 | 5424 days | 1% |
| John Casey | 3/10 | 5472 days | 1% |
| Sorcha O's | 2/10 | 5472 days | 0% |
| Russell & Barbara Gilmour | 9/10 | 5477 days | 1% |
| kerry_cynthia | 8/10 | 5479 days | 1% |
| Lloyd Shephard | 9/10 | 5481 days | 1% |
| Mike Peirce | 8/10 | 5485 days | 1% |
| Rik | 9/10 | 5492 days | 1% |
| Jonathan Martin | 5/10 | 5494 days | 1% |
| Richard | 9/10 | 5495 days | 1% |
| Haas Wacter | 9/10 | 5499 days | 1% |
| Ferth | 9/10 | 5505 days | 1% |
| Marco | 8/10 | 5507 days | 1% |
| Eva | 9/10 | 5508 days | 1% |
| Don and Barb | 9/10 | 5512 days | 1% |
| Wilfred Sch | 7/10 | 5512 days | 1% |
| Susan | 10/10 | 5515 days | 1% |
| Adriane | 7/10 | 5515 days | 1% |
| Brenda | 8/10 | 5516 days | 1% |
| Bo Moenstead | 9/10 | 5528 days | 1% |
| Lynette Sal | 6/10 | 5535 days | 1% |
| menzel | 8/10 | 5564 days | 1% |
| stephenst | 9/10 | 5565 days | 1% |
| Marons | 7/10 | 5570 days | 1% |
| thomash | 10/10 | 5575 days | 1% |
| Anna | 4/10 | 5589 days | 1% |
| Flavia Mionelli | 10/10 | 5593 days | 1% |
| Nigel Petrie | 9/10 | 5604 days | 1% |
| eowyn2k | 8/10 | 5611 days | 1% |
| CAD1977 | 5/10 | 5672 days | 1% |
| rita | 9/10 | 5690 days | 1% |
| PeterK1 | 8/10 | 5809 days | 1% |
| MiepS | 8/10 | 5813 days | 1% |
| desl | 7/10 | 5825 days | 1% |
| GeraldMcNamora | 9/10 | 5841 days | 1% |
| Sarah_rae | 9/10 | 5841 days | 1% |
| Anna Hansson | 10/10 | 5842 days | 1% |
| Anna Hansson | 10/10 | 5842 days | 1% |
| Sara Hansson | 8/10 | 5842 days | 1% |
| TessaW | 8/10 | 5843 days | 1% |
| Jen | 8/10 | 5868 days | 1% |
| Sam | 9/10 | 5868 days | 1% |
| Tim | 10/10 | 5869 days | 1% |
| John | 10/10 | 5874 days | 1% |
| Phil&Joe | 10/10 | 5945 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tahuna Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.12% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Tahuna Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tahuna Beach Holiday Park experience has been adjusted for 6 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 3 | -0.06% |
| 4 | -0.08% |
| 5 | -0.10% |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| … | … |
Balancing Adjustment
2.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.