Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maitai Valley Motor Camp

Valid Reviews

95 Valid Reviews

The Maitai Valley Motor Camp experience has a total of 102 reviews. There are 95 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 95 valid reviews:

Rating Count Percentage
10/10 31
33%
9/10 7
7%
8/10 28
29%
7/10 11
12%
6/10 8
8%
5/10 2
2%
4/10 3
3%
3/10 1
1%
2/10 1
1%
1/10 3
3%

79.16% Average

The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 79.16% and is based on 95 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

46 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 95 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 46 face-to-face reviews:

Rating Count Percentage
10/10 12
26%
9/10 3
7%
8/10 17
37%
7/10 7
15%
6/10 4
9%
5/10 0
0%
4/10 3
7%
3/10 0
0%
2/10 0
0%
1/10 0
0%

80.00% Average

The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.94%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pensioners on tour 10/10 30 days 100%
Morgane 9/10 30 days 99%
Morgane 9/10 30 days 99%
Lorenzo Mattia godoli 7/10 336 days 87%
Meg 10/10 336 days 94%
Lauren 10/10 365 days 92%
Anna 10/10 396 days 91%
Susy5 8/10 761 days 66%
Praneeta 10/10 761 days 67%
ElizabethE 8/10 761 days 66%
Deb 8/10 792 days 63%
Jo Reynolds 10/10 1187 days 28%
Chris + dog 8/10 1432 days 14%
Lach 10/10 1460 days 13%
Mel & Kerry 8/10 1460 days 12%
Jay 10/10 1491 days 11%
Jo 8/10 1583 days 8%
Annie.T 10/10 1797 days 5%
Andy Bond 10/10 2219 days 4%
John Netherlands 10/10 2222 days 4%
Jakob Simons 8/10 2283 days 4%
Pete 7/10 2344 days 4%
sally m 1/10 2436 days 2%
Cefa 10/10 2497 days 4%
Michael Gooch 8/10 2555 days 3%
Emma Guthrie 5/10 2585 days 3%
Jacqueline Hawker 10/10 2588 days 3%
Nora Tobies 6/10 2622 days 3%
Merel Wesselink 8/10 2847 days 3%
Freddy Gates 9/10 2869 days 3%
Tereza Kubova 6/10 2902 days 2%
Liz Jarman 10/10 3261 days 2%
Aaron Gunning 6/10 3285 days 2%
Lisa Conradie 8/10 3287 days 2%
Jojo and Jacky 10/10 3362 days 2%
Suzanne Vermeulen 3/10 3378 days 1%
Cameron Trial 10/10 3470 days 2%
Mak Walther 7/10 3613 days 1%
Miriam Burchartz 9/10 3613 days 1%
Blandine Giusti 8/10 3613 days 1%
Lara Jakob 8/10 3614 days 1%
Nicki Rehn 10/10 3647 days 1%
Lorena Galeano 2/10 3651 days 1%
Mandy Suddes 7/10 3682 days 1%
Silvia Hudakova 5/10 3713 days 1%
Lagarde 8/10 3956 days 1%
Stefanie 8/10 3957 days 1%
Julia Schabenberger 9/10 3957 days 1%
Lola 10/10 3957 days 1%
Alisa 10/10 3957 days 1%
Laura 10/10 3957 days 1%
Erik Nestlez 10/10 3972 days 1%
Sanne Meijer 10/10 3972 days 1%
ManuKris 7/10 4017 days 1%
mink smith 1/10 4017 days 0%
Josefina Tassone 10/10 4038 days 1%
arnaud paquet 6/10 4079 days 0%
Jack Brown 1/10 4109 days 0%
TimandJackson Bourke 10/10 4262 days 0%
Peter Cowie 8/10 4324 days 0%
Brendon Furney 10/10 4358 days 0%
Raoul Montestruer 8/10 4358 days 0%
Ken Jones 10/10 4361 days 0%
Jim 8/10 4365 days 0%
Bjorn Hedmark 7/10 4365 days 0%
Christopher Kaiser 10/10 4366 days 0%
Fabian Koitka 9/10 4374 days 0%
Tony Davies 10/10 4413 days 1%
juju 10/10 4444 days 1%
nikbtt 9/10 4688 days 1%
Esthel Julien 8/10 4712 days 1%
Antoine Lacoste 7/10 4712 days 1%
Jens Moller 8/10 4712 days 1%
Maria Charlton 4/10 4712 days 1%
Jacob Vivien 8/10 4712 days 1%
Darina Kvasnicova 8/10 4721 days 1%
Barry Baily 4/10 4732 days 1%
Andre Jean 7/10 4741 days 1%
Powerfamily 8/10 4963 days 1%
Walker 6/10 5057 days 1%
Mike and Diane Baker 7/10 5086 days 1%
Justin Pearce 8/10 5089 days 1%
John Hensman 8/10 5089 days 1%
H Hensen 6/10 5099 days 1%
Zane Vest 8/10 5471 days 1%
Ronja Op 10/10 5474 days 1%
Paul Frew 4/10 5487 days 1%
Hailey & Fin 10/10 5490 days 1%
Jorrit Bust 6/10 5492 days 1%
Jenny Davies 7/10 5550 days 1%
bondd 7/10 5649 days 1%
Arjan Muis 8/10 5786 days 1%
AnjaN 6/10 5791 days 1%
GeraldMcNamora 8/10 5800 days 1%
John B 8/10 5912 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Valley Motor Camp does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.01% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

89%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.