Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
97 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 105 reviews. There are 97 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
32% |
| 9/10 | 7 |
|
7% |
| 8/10 | 28 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
78.56% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 78.56% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 97 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 10/10 | 71 days | 100% |
| Morgane | 9/10 | 71 days | 99% |
| Morgane | 9/10 | 71 days | 99% |
| Steve | 7/10 | 71 days | 93% |
| Sarah | 3/10 | 102 days | 54% |
| Lorenzo Mattia godoli | 7/10 | 377 days | 86% |
| Meg | 10/10 | 377 days | 92% |
| Lauren | 10/10 | 406 days | 91% |
| Anna | 10/10 | 437 days | 89% |
| Susy5 | 8/10 | 802 days | 62% |
| Praneeta | 10/10 | 802 days | 63% |
| ElizabethE | 8/10 | 802 days | 62% |
| Deb | 8/10 | 833 days | 59% |
| Jo Reynolds | 10/10 | 1228 days | 25% |
| Chris + dog | 8/10 | 1473 days | 12% |
| Lach | 10/10 | 1501 days | 11% |
| Mel & Kerry | 8/10 | 1501 days | 11% |
| Jay | 10/10 | 1532 days | 10% |
| Jo | 8/10 | 1624 days | 7% |
| Annie.T | 10/10 | 1838 days | 5% |
| Andy Bond | 10/10 | 2260 days | 4% |
| John Netherlands | 10/10 | 2263 days | 4% |
| Jakob Simons | 8/10 | 2324 days | 4% |
| Pete | 7/10 | 2385 days | 4% |
| sally m | 1/10 | 2477 days | 1% |
| Cefa | 10/10 | 2538 days | 4% |
| Michael Gooch | 8/10 | 2596 days | 3% |
| Emma Guthrie | 5/10 | 2626 days | 3% |
| Jacqueline Hawker | 10/10 | 2629 days | 3% |
| Nora Tobies | 6/10 | 2663 days | 3% |
| Merel Wesselink | 8/10 | 2888 days | 3% |
| Freddy Gates | 9/10 | 2910 days | 3% |
| Tereza Kubova | 6/10 | 2943 days | 2% |
| Liz Jarman | 10/10 | 3302 days | 2% |
| Aaron Gunning | 6/10 | 3326 days | 2% |
| Lisa Conradie | 8/10 | 3328 days | 2% |
| Jojo and Jacky | 10/10 | 3403 days | 2% |
| Suzanne Vermeulen | 3/10 | 3419 days | 1% |
| Cameron Trial | 10/10 | 3511 days | 2% |
| Mak Walther | 7/10 | 3654 days | 1% |
| Miriam Burchartz | 9/10 | 3654 days | 1% |
| Blandine Giusti | 8/10 | 3654 days | 1% |
| Lara Jakob | 8/10 | 3655 days | 1% |
| Nicki Rehn | 10/10 | 3688 days | 1% |
| Lorena Galeano | 2/10 | 3692 days | 1% |
| Mandy Suddes | 7/10 | 3723 days | 1% |
| Silvia Hudakova | 5/10 | 3754 days | 1% |
| Lagarde | 8/10 | 3997 days | 1% |
| Stefanie | 8/10 | 3998 days | 1% |
| Julia Schabenberger | 9/10 | 3998 days | 1% |
| Lola | 10/10 | 3998 days | 1% |
| Alisa | 10/10 | 3998 days | 1% |
| Laura | 10/10 | 3998 days | 1% |
| Erik Nestlez | 10/10 | 4013 days | 1% |
| Sanne Meijer | 10/10 | 4013 days | 1% |
| ManuKris | 7/10 | 4058 days | 1% |
| mink smith | 1/10 | 4058 days | 0% |
| Josefina Tassone | 10/10 | 4079 days | 1% |
| arnaud paquet | 6/10 | 4120 days | 0% |
| Jack Brown | 1/10 | 4150 days | 0% |
| TimandJackson Bourke | 10/10 | 4303 days | 0% |
| Peter Cowie | 8/10 | 4365 days | 0% |
| Brendon Furney | 10/10 | 4399 days | 1% |
| Raoul Montestruer | 8/10 | 4399 days | 1% |
| Ken Jones | 10/10 | 4402 days | 1% |
| Jim | 8/10 | 4406 days | 1% |
| Bjorn Hedmark | 7/10 | 4406 days | 1% |
| Christopher Kaiser | 10/10 | 4407 days | 1% |
| Fabian Koitka | 9/10 | 4415 days | 1% |
| Tony Davies | 10/10 | 4454 days | 1% |
| juju | 10/10 | 4485 days | 1% |
| nikbtt | 9/10 | 4729 days | 1% |
| Esthel Julien | 8/10 | 4753 days | 1% |
| Antoine Lacoste | 7/10 | 4753 days | 1% |
| Jens Moller | 8/10 | 4753 days | 1% |
| Maria Charlton | 4/10 | 4753 days | 1% |
| Jacob Vivien | 8/10 | 4753 days | 1% |
| Darina Kvasnicova | 8/10 | 4762 days | 1% |
| Barry Baily | 4/10 | 4773 days | 1% |
| Andre Jean | 7/10 | 4782 days | 1% |
| Powerfamily | 8/10 | 5004 days | 1% |
| Walker | 6/10 | 5098 days | 1% |
| Mike and Diane Baker | 7/10 | 5127 days | 1% |
| Justin Pearce | 8/10 | 5130 days | 1% |
| John Hensman | 8/10 | 5130 days | 1% |
| H Hensen | 6/10 | 5140 days | 1% |
| Zane Vest | 8/10 | 5512 days | 1% |
| Ronja Op | 10/10 | 5515 days | 1% |
| Paul Frew | 4/10 | 5528 days | 1% |
| Hailey & Fin | 10/10 | 5531 days | 1% |
| Jorrit Bust | 6/10 | 5533 days | 1% |
| Jenny Davies | 7/10 | 5591 days | 1% |
| bondd | 7/10 | 5690 days | 1% |
| Arjan Muis | 8/10 | 5827 days | 1% |
| AnjaN | 6/10 | 5832 days | 1% |
| GeraldMcNamora | 8/10 | 5841 days | 1% |
| John B | 8/10 | 5953 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.18% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 9 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| … | … |
Balancing Adjustment
1.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.