Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
92 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 99 reviews. There are 92 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 92 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
33% |
| 9/10 | 5 |
|
5% |
| 8/10 | 28 |
|
30% |
| 7/10 | 11 |
|
12% |
| 6/10 | 8 |
|
9% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
78.70% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 78.70% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 92 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.65%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lorenzo Mattia godoli | 7/10 | 266 days | 93% |
| Meg | 10/10 | 266 days | 100% |
| Lauren | 10/10 | 295 days | 99% |
| Anna | 10/10 | 326 days | 98% |
| Susy5 | 8/10 | 691 days | 74% |
| Praneeta | 10/10 | 691 days | 76% |
| ElizabethE | 8/10 | 691 days | 74% |
| Deb | 8/10 | 722 days | 72% |
| Jo Reynolds | 10/10 | 1117 days | 35% |
| Chris + dog | 8/10 | 1362 days | 18% |
| Lach | 10/10 | 1390 days | 16% |
| Mel & Kerry | 8/10 | 1390 days | 16% |
| Jay | 10/10 | 1421 days | 15% |
| Jo | 8/10 | 1513 days | 11% |
| Annie.T | 10/10 | 1727 days | 6% |
| Andy Bond | 10/10 | 2149 days | 5% |
| John Netherlands | 10/10 | 2152 days | 5% |
| Jakob Simons | 8/10 | 2213 days | 4% |
| Pete | 7/10 | 2273 days | 4% |
| sally m | 1/10 | 2365 days | 2% |
| Cefa | 10/10 | 2427 days | 4% |
| Michael Gooch | 8/10 | 2485 days | 4% |
| Emma Guthrie | 5/10 | 2515 days | 3% |
| Jacqueline Hawker | 10/10 | 2518 days | 4% |
| Nora Tobies | 6/10 | 2552 days | 3% |
| Merel Wesselink | 8/10 | 2776 days | 3% |
| Freddy Gates | 9/10 | 2799 days | 3% |
| Tereza Kubova | 6/10 | 2832 days | 3% |
| Liz Jarman | 10/10 | 3191 days | 2% |
| Aaron Gunning | 6/10 | 3215 days | 2% |
| Lisa Conradie | 8/10 | 3217 days | 2% |
| Jojo and Jacky | 10/10 | 3292 days | 2% |
| Suzanne Vermeulen | 3/10 | 3308 days | 1% |
| Cameron Trial | 10/10 | 3399 days | 2% |
| Mak Walther | 7/10 | 3543 days | 2% |
| Miriam Burchartz | 9/10 | 3543 days | 2% |
| Blandine Giusti | 8/10 | 3543 days | 2% |
| Lara Jakob | 8/10 | 3544 days | 2% |
| Nicki Rehn | 10/10 | 3577 days | 2% |
| Lorena Galeano | 2/10 | 3581 days | 1% |
| Mandy Suddes | 7/10 | 3612 days | 1% |
| Silvia Hudakova | 5/10 | 3643 days | 1% |
| Lagarde | 8/10 | 3886 days | 1% |
| Stefanie | 8/10 | 3887 days | 1% |
| Julia Schabenberger | 9/10 | 3887 days | 1% |
| Lola | 10/10 | 3887 days | 1% |
| Alisa | 10/10 | 3887 days | 1% |
| Laura | 10/10 | 3887 days | 1% |
| Erik Nestlez | 10/10 | 3902 days | 1% |
| Sanne Meijer | 10/10 | 3902 days | 1% |
| ManuKris | 7/10 | 3947 days | 1% |
| mink smith | 1/10 | 3947 days | 0% |
| Josefina Tassone | 10/10 | 3968 days | 1% |
| arnaud paquet | 6/10 | 4009 days | 1% |
| Jack Brown | 1/10 | 4039 days | 0% |
| TimandJackson Bourke | 10/10 | 4191 days | 0% |
| Peter Cowie | 8/10 | 4254 days | 0% |
| Brendon Furney | 10/10 | 4288 days | 0% |
| Raoul Montestruer | 8/10 | 4288 days | 0% |
| Ken Jones | 10/10 | 4291 days | 0% |
| Jim | 8/10 | 4295 days | 0% |
| Bjorn Hedmark | 7/10 | 4295 days | 0% |
| Christopher Kaiser | 10/10 | 4296 days | 0% |
| Fabian Koitka | 9/10 | 4304 days | 0% |
| Tony Davies | 10/10 | 4343 days | 0% |
| juju | 10/10 | 4374 days | 0% |
| nikbtt | 9/10 | 4618 days | 1% |
| Esthel Julien | 8/10 | 4642 days | 1% |
| Antoine Lacoste | 7/10 | 4642 days | 1% |
| Jens Moller | 8/10 | 4642 days | 1% |
| Maria Charlton | 4/10 | 4642 days | 1% |
| Jacob Vivien | 8/10 | 4642 days | 1% |
| Darina Kvasnicova | 8/10 | 4651 days | 1% |
| Barry Baily | 4/10 | 4662 days | 1% |
| Andre Jean | 7/10 | 4671 days | 1% |
| Powerfamily | 8/10 | 4892 days | 1% |
| Walker | 6/10 | 4987 days | 1% |
| Mike and Diane Baker | 7/10 | 5016 days | 1% |
| Justin Pearce | 8/10 | 5019 days | 1% |
| John Hensman | 8/10 | 5019 days | 1% |
| H Hensen | 6/10 | 5029 days | 1% |
| Zane Vest | 8/10 | 5401 days | 1% |
| Ronja Op | 10/10 | 5404 days | 1% |
| Paul Frew | 4/10 | 5417 days | 1% |
| Hailey & Fin | 10/10 | 5420 days | 1% |
| Jorrit Bust | 6/10 | 5422 days | 1% |
| Jenny Davies | 7/10 | 5480 days | 1% |
| bondd | 7/10 | 5578 days | 1% |
| Arjan Muis | 8/10 | 5716 days | 1% |
| AnjaN | 6/10 | 5721 days | 1% |
| GeraldMcNamora | 8/10 | 5730 days | 1% |
| John B | 8/10 | 5842 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
1.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.