Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Valley Motor Camp.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Valley Motor Camp
Valid Reviews
97 Valid Reviews
The Maitai Valley Motor Camp experience has a total of 105 reviews. There are 97 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 97 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
32% |
| 9/10 | 7 |
|
7% |
| 8/10 | 28 |
|
29% |
| 7/10 | 12 |
|
12% |
| 6/10 | 8 |
|
8% |
| 5/10 | 2 |
|
2% |
| 4/10 | 3 |
|
3% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
78.56% Average
The raw data average (mean) for all the Maitai Valley Motor Camp valid reviews is 78.56% and is based on 97 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
46 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 97 valid reviews, the experience has 46 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 46 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
26% |
| 9/10 | 3 |
|
7% |
| 8/10 | 17 |
|
37% |
| 7/10 | 7 |
|
15% |
| 6/10 | 4 |
|
9% |
| 5/10 | 0 |
|
0% |
| 4/10 | 3 |
|
7% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Maitai Valley Motor Camp face-to-face reviews is 80.00% and is based on 46 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 10/10 | 80 days | 100% |
| Morgane | 9/10 | 80 days | 99% |
| Morgane | 9/10 | 80 days | 99% |
| Steve | 7/10 | 80 days | 93% |
| Sarah | 3/10 | 111 days | 54% |
| Lorenzo Mattia godoli | 7/10 | 386 days | 85% |
| Meg | 10/10 | 386 days | 92% |
| Lauren | 10/10 | 415 days | 91% |
| Anna | 10/10 | 446 days | 89% |
| Susy5 | 8/10 | 811 days | 61% |
| Praneeta | 10/10 | 811 days | 63% |
| ElizabethE | 8/10 | 811 days | 61% |
| Deb | 8/10 | 842 days | 59% |
| Jo Reynolds | 10/10 | 1237 days | 25% |
| Chris + dog | 8/10 | 1482 days | 12% |
| Lach | 10/10 | 1510 days | 11% |
| Mel & Kerry | 8/10 | 1510 days | 10% |
| Jay | 10/10 | 1541 days | 10% |
| Jo | 8/10 | 1633 days | 7% |
| Annie.T | 10/10 | 1847 days | 5% |
| Andy Bond | 10/10 | 2269 days | 4% |
| John Netherlands | 10/10 | 2272 days | 4% |
| Jakob Simons | 8/10 | 2333 days | 4% |
| Pete | 7/10 | 2394 days | 4% |
| sally m | 1/10 | 2486 days | 1% |
| Cefa | 10/10 | 2547 days | 4% |
| Michael Gooch | 8/10 | 2606 days | 3% |
| Emma Guthrie | 5/10 | 2635 days | 3% |
| Jacqueline Hawker | 10/10 | 2638 days | 3% |
| Nora Tobies | 6/10 | 2672 days | 3% |
| Merel Wesselink | 8/10 | 2897 days | 3% |
| Freddy Gates | 9/10 | 2919 days | 3% |
| Tereza Kubova | 6/10 | 2952 days | 2% |
| Liz Jarman | 10/10 | 3311 days | 2% |
| Aaron Gunning | 6/10 | 3335 days | 2% |
| Lisa Conradie | 8/10 | 3337 days | 2% |
| Jojo and Jacky | 10/10 | 3412 days | 2% |
| Suzanne Vermeulen | 3/10 | 3429 days | 1% |
| Cameron Trial | 10/10 | 3520 days | 2% |
| Mak Walther | 7/10 | 3663 days | 1% |
| Miriam Burchartz | 9/10 | 3663 days | 1% |
| Blandine Giusti | 8/10 | 3663 days | 1% |
| Lara Jakob | 8/10 | 3664 days | 1% |
| Nicki Rehn | 10/10 | 3697 days | 1% |
| Lorena Galeano | 2/10 | 3702 days | 1% |
| Mandy Suddes | 7/10 | 3732 days | 1% |
| Silvia Hudakova | 5/10 | 3764 days | 1% |
| Lagarde | 8/10 | 4006 days | 1% |
| Stefanie | 8/10 | 4007 days | 1% |
| Julia Schabenberger | 9/10 | 4007 days | 1% |
| Lola | 10/10 | 4007 days | 1% |
| Alisa | 10/10 | 4007 days | 1% |
| Laura | 10/10 | 4007 days | 1% |
| Erik Nestlez | 10/10 | 4022 days | 1% |
| Sanne Meijer | 10/10 | 4022 days | 1% |
| ManuKris | 7/10 | 4067 days | 1% |
| mink smith | 1/10 | 4067 days | 0% |
| Josefina Tassone | 10/10 | 4088 days | 1% |
| arnaud paquet | 6/10 | 4129 days | 0% |
| Jack Brown | 1/10 | 4159 days | 0% |
| TimandJackson Bourke | 10/10 | 4312 days | 0% |
| Peter Cowie | 8/10 | 4374 days | 0% |
| Brendon Furney | 10/10 | 4408 days | 1% |
| Raoul Montestruer | 8/10 | 4408 days | 1% |
| Ken Jones | 10/10 | 4411 days | 1% |
| Jim | 8/10 | 4415 days | 1% |
| Bjorn Hedmark | 7/10 | 4415 days | 1% |
| Christopher Kaiser | 10/10 | 4416 days | 1% |
| Fabian Koitka | 9/10 | 4424 days | 1% |
| Tony Davies | 10/10 | 4463 days | 1% |
| juju | 10/10 | 4494 days | 1% |
| nikbtt | 9/10 | 4738 days | 1% |
| Esthel Julien | 8/10 | 4762 days | 1% |
| Antoine Lacoste | 7/10 | 4762 days | 1% |
| Jens Moller | 8/10 | 4762 days | 1% |
| Maria Charlton | 4/10 | 4762 days | 1% |
| Jacob Vivien | 8/10 | 4762 days | 1% |
| Darina Kvasnicova | 8/10 | 4771 days | 1% |
| Barry Baily | 4/10 | 4782 days | 1% |
| Andre Jean | 7/10 | 4791 days | 1% |
| Powerfamily | 8/10 | 5013 days | 1% |
| Walker | 6/10 | 5107 days | 1% |
| Mike and Diane Baker | 7/10 | 5136 days | 1% |
| Justin Pearce | 8/10 | 5139 days | 1% |
| John Hensman | 8/10 | 5139 days | 1% |
| H Hensen | 6/10 | 5149 days | 1% |
| Zane Vest | 8/10 | 5521 days | 1% |
| Ronja Op | 10/10 | 5524 days | 1% |
| Paul Frew | 4/10 | 5537 days | 1% |
| Hailey & Fin | 10/10 | 5540 days | 1% |
| Jorrit Bust | 6/10 | 5542 days | 1% |
| Jenny Davies | 7/10 | 5600 days | 1% |
| bondd | 7/10 | 5699 days | 1% |
| Arjan Muis | 8/10 | 5836 days | 1% |
| AnjaN | 6/10 | 5841 days | 1% |
| GeraldMcNamora | 8/10 | 5850 days | 1% |
| John B | 8/10 | 5962 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maitai Valley Motor Camp experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.35% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 58 days. However the Maitai Valley Motor Camp experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Maitai Valley Motor Camp experience has been adjusted for 18 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 15 | -0.29% |
| 16 | -0.31% |
| 17 | -0.33% |
| 18 | -0.35% |
| 19 | -0.37% |
| 20 | -0.39% |
| 21 | -0.41% |
| … | … |
Balancing Adjustment
1.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.