Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Parklands Marina Holiday Park Picton.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
113 Valid Reviews
The Parklands Marina Holiday Park Picton experience has a total of 117 reviews. There are 113 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
52% |
| 9/10 | 31 |
|
27% |
| 8/10 | 13 |
|
12% |
| 7/10 | 2 |
|
2% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
3% |
89.73% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton valid reviews is 89.73% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
28 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 28 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 28 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
21% |
| 9/10 | 12 |
|
43% |
| 8/10 | 6 |
|
21% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
4% |
| 5/10 | 1 |
|
4% |
| 4/10 | 1 |
|
4% |
| 3/10 | 1 |
|
4% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.57% Average
The raw data average (mean) for all the Parklands Marina Holiday Park Picton face-to-face reviews is 83.57% and is based on 28 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thomas McCarroll | 10/10 | 440 days | 100% |
| Christopher Parker | 10/10 | 654 days | 85% |
| Fabienne | 7/10 | 654 days | 79% |
| Matt Davey | 10/10 | 683 days | 82% |
| Martha | 10/10 | 745 days | 77% |
| Kelsie | 10/10 | 867 days | 64% |
| Ryli West | 8/10 | 989 days | 49% |
| Stephanie G | 10/10 | 1020 days | 47% |
| Richard Mason | 10/10 | 1020 days | 47% |
| Laz. | 9/10 | 1020 days | 47% |
| Alexander Van putten | 9/10 | 1048 days | 44% |
| Florian S. | 9/10 | 1110 days | 38% |
| Amy Shoemake | 8/10 | 1110 days | 38% |
| B&Wild | 10/10 | 1140 days | 36% |
| Kim Thomas | 10/10 | 1140 days | 36% |
| Yuri Fey | 10/10 | 1171 days | 33% |
| Denise | 10/10 | 1385 days | 18% |
| Mike&Fe | 10/10 | 1413 days | 16% |
| glen connor | 1/10 | 1444 days | 6% |
| Kev | 10/10 | 1444 days | 15% |
| Pete V | 10/10 | 1475 days | 13% |
| Criss | 10/10 | 1566 days | 10% |
| Ellie Richards | 10/10 | 1750 days | 6% |
| Laz. | 10/10 | 1750 days | 6% |
| Ying | 10/10 | 1870 days | 6% |
| Valentin Coutaz | 10/10 | 1931 days | 5% |
| Sstpo | 10/10 | 1931 days | 5% |
| Lena L. | 10/10 | 2054 days | 5% |
| Lyn McIvor | 10/10 | 2115 days | 5% |
| Katharina Müller | 10/10 | 2115 days | 5% |
| Lesley | 10/10 | 2115 days | 5% |
| Just a guy | 10/10 | 2115 days | 5% |
| Michaela | 10/10 | 2144 days | 5% |
| Stefan Hohmann | 9/10 | 2144 days | 5% |
| Sue Hempstead | 10/10 | 2144 days | 5% |
| Pierre-Yves | 9/10 | 2144 days | 5% |
| Lisa | 10/10 | 2236 days | 5% |
| Swiss MiRi | 10/10 | 2236 days | 5% |
| JOHN LAMB | 9/10 | 2236 days | 5% |
| Julie | 10/10 | 2267 days | 5% |
| Amanda | 10/10 | 2297 days | 5% |
| Axel & Sabine | 10/10 | 2481 days | 4% |
| Paul Smith | 8/10 | 2509 days | 4% |
| Konstantin | 10/10 | 2540 days | 4% |
| Shane | 10/10 | 2571 days | 4% |
| Karin BdV biker from the Netherlands | 10/10 | 2571 days | 4% |
| Allan | 10/10 | 2571 days | 4% |
| Lance | 10/10 | 2601 days | 4% |
| John L | 10/10 | 2601 days | 4% |
| Claudia | 10/10 | 2662 days | 4% |
| Ryan | 10/10 | 2724 days | 4% |
| Teb | 8/10 | 2724 days | 4% |
| Peter | 10/10 | 2784 days | 4% |
| Duane Novis | 10/10 | 2846 days | 3% |
| Jill McGrath | 8/10 | 2869 days | 3% |
| Mila Donker | 10/10 | 2872 days | 3% |
| Jonathan Stitchbury | 10/10 | 2873 days | 3% |
| Helen Rimmer | 8/10 | 2886 days | 3% |
| Emma Guthrie | 10/10 | 2903 days | 3% |
| Annina Jarvinen | 10/10 | 2924 days | 3% |
| Rogier Kavelaars | 10/10 | 2952 days | 3% |
| Claire Morgan | 10/10 | 3101 days | 3% |
| Anja Röhrich | 10/10 | 3166 days | 3% |
| Jerry Bart | 9/10 | 3184 days | 3% |
| Kathy Miller | 10/10 | 3190 days | 3% |
| Denise Hall | 10/10 | 3193 days | 3% |
| Crystal Elliott | 9/10 | 3198 days | 3% |
| Thomas Fuchs | 9/10 | 3211 days | 2% |
| P Poiraa | 9/10 | 3217 days | 3% |
| Lisa Erikssen | 9/10 | 3246 days | 2% |
| Patricia Pharr-Snyder | 10/10 | 3268 days | 2% |
| David Quintero | 10/10 | 3290 days | 2% |
| Margo Wiltens | 9/10 | 3368 days | 2% |
| Dennis Schwarz | 8/10 | 3528 days | 2% |
| Paul Smith | 8/10 | 3582 days | 2% |
| Heather Scoltock | 9/10 | 3590 days | 2% |
| Matt Jackson | 9/10 | 3598 days | 2% |
| Jess Kadamani | 9/10 | 3601 days | 2% |
| Gretchen Brownstein | 10/10 | 3636 days | 2% |
| David From Switzerland | 9/10 | 3662 days | 2% |
| Viki Ziemba | 9/10 | 3758 days | 1% |
| holidaymad from Solihull | 6/10 | 4000 days | 1% |
| Lisa Quayle | 9/10 | 4019 days | 1% |
| Richard | 7/10 | 4185 days | 0% |
| Jenny Finch | 10/10 | 4303 days | 0% |
| Aurelien Noailly | 8/10 | 4315 days | 0% |
| Sarah | 8/10 | 4315 days | 0% |
| Max Tetzlaff | 9/10 | 4333 days | 0% |
| Pranom & Erhard | 9/10 | 4335 days | 0% |
| Max Grabowski | 9/10 | 4335 days | 0% |
| Paul Balfour | 9/10 | 4376 days | 0% |
| ozelmer | 9/10 | 4488 days | 1% |
| Jonathan Meun | 9/10 | 4702 days | 1% |
| Nikki | 1/10 | 4731 days | 0% |
| Barbara | 10/10 | 4762 days | 1% |
| Dominique | 8/10 | 5050 days | 1% |
| Dave Rattray | 9/10 | 5051 days | 1% |
| Hendrik F | 9/10 | 5051 days | 1% |
| Sally Rawson | 9/10 | 5077 days | 1% |
| Bernhard & Brigitte Gosch | 9/10 | 5135 days | 1% |
| Matthias | 10/10 | 5143 days | 1% |
| Christian Pflegi | 9/10 | 5391 days | 1% |
| Michael Simmang | 9/10 | 5391 days | 1% |
| Mr Stanley and Miss Christy | 10/10 | 5393 days | 1% |
| H Hensen | 8/10 | 5417 days | 1% |
| Icemaiden | 1/10 | 5462 days | 0% |
| Tanya | 9/10 | 5761 days | 1% |
| adolf | 6/10 | 5788 days | 1% |
| zoey1 | 3/10 | 5967 days | 0% |
| godineau | 8/10 | 5984 days | 1% |
| RichardA | 4/10 | 6109 days | 1% |
| CarolF | 10/10 | 6137 days | 1% |
| Clothilde | 5/10 | 6146 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Parklands Marina Holiday Park Picton experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Parklands Marina Holiday Park Picton experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Parklands Marina Holiday Park Picton experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.