Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waiteti Trout Stream Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Waiteti Trout Stream Holiday Park
Valid Reviews
119 Valid Reviews
The Waiteti Trout Stream Holiday Park experience has a total of 121 reviews. There are 119 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 119 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
54% |
| 9/10 | 28 |
|
24% |
| 8/10 | 14 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
88.57% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park valid reviews is 88.57% and is based on 119 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
17 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 119 valid reviews, the experience has 17 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 17 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
35% |
| 9/10 | 6 |
|
35% |
| 8/10 | 4 |
|
24% |
| 7/10 | 1 |
|
6% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Waiteti Trout Stream Holiday Park face-to-face reviews is 90.00% and is based on 17 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefan | 1/10 | 761 days | 47% |
| Naomi | 8/10 | 853 days | 100% |
| Greg | 10/10 | 975 days | 81% |
| Liz Wade | 8/10 | 1825 days | 8% |
| Camilla | 10/10 | 1857 days | 9% |
| Orla | 8/10 | 1888 days | 8% |
| Javier Williams | 7/10 | 1888 days | 8% |
| D&R | 10/10 | 1979 days | 8% |
| Mark Jarvis | 9/10 | 1979 days | 8% |
| asomek | 9/10 | 2132 days | 8% |
| TP&MM | 9/10 | 2163 days | 7% |
| Rocket | 9/10 | 2163 days | 7% |
| Dlg | 9/10 | 2222 days | 7% |
| Camping-Dave | 6/10 | 2314 days | 6% |
| Brett Donald | 10/10 | 2578 days | 6% |
| Andy Sheard | 9/10 | 2584 days | 6% |
| Jan Vos | 10/10 | 2632 days | 6% |
| Anna Song | 1/10 | 2861 days | 2% |
| Elaine Yuill | 9/10 | 2909 days | 5% |
| Jo Norsworthy | 9/10 | 2951 days | 5% |
| Mike Guest | 10/10 | 3059 days | 4% |
| juki_ramones | 8/10 | 3073 days | 4% |
| Andrew Nelson | 8/10 | 3207 days | 4% |
| Eric Bellas | 10/10 | 3239 days | 4% |
| Katie Griffin | 8/10 | 3263 days | 4% |
| Axel Merz | 8/10 | 3305 days | 4% |
| Mark George | 10/10 | 3315 days | 4% |
| Anita Liow | 9/10 | 3317 days | 4% |
| Jacci Williams | 2/10 | 3318 days | 2% |
| Sam Howard | 3/10 | 3333 days | 2% |
| Roel Boorsma | 8/10 | 3336 days | 3% |
| David From Switzerland | 9/10 | 3350 days | 3% |
| Maxim Domashev | 1/10 | 3352 days | 1% |
| Gayle Campbell | 10/10 | 3364 days | 3% |
| Jade Duncan | 8/10 | 3401 days | 3% |
| Aengus Jankowsky | 10/10 | 3409 days | 3% |
| Nurul Nadia Naziron | 10/10 | 3414 days | 3% |
| Chiara Magelli | 9/10 | 3515 days | 3% |
| Jason Robus | 7/10 | 3538 days | 3% |
| Elka Keijzer | 6/10 | 3562 days | 2% |
| Emma Keegan | 10/10 | 3592 days | 3% |
| Sabine Hargens | 10/10 | 3643 days | 2% |
| Mike Merrick | 10/10 | 3645 days | 2% |
| Sarah Farr | 10/10 | 3682 days | 2% |
| Bob Lygo | 10/10 | 3682 days | 2% |
| misstassie | 10/10 | 3682 days | 2% |
| Huia Ketcham | 10/10 | 3713 days | 2% |
| Lars Van Uffelen | 1/10 | 3713 days | 1% |
| John K | 10/10 | 3774 days | 2% |
| Teresa Erana | 10/10 | 3804 days | 2% |
| Jenny Duncan | 10/10 | 3836 days | 2% |
| John W | 10/10 | 3897 days | 2% |
| john_seasoned_traveler | 10/10 | 3897 days | 2% |
| Miro Amsalem | 9/10 | 3958 days | 1% |
| Robyn McDermott | 9/10 | 3958 days | 1% |
| Cimino Cole | 10/10 | 3958 days | 1% |
| Julie Ledanois | 8/10 | 4000 days | 1% |
| Pierre Gentile | 8/10 | 4000 days | 1% |
| Alex Sheldon | 9/10 | 4014 days | 1% |
| Stefan Reutler | 10/10 | 4014 days | 1% |
| Granste Stéphane | 10/10 | 4017 days | 1% |
| Andrew Young | 10/10 | 4017 days | 1% |
| Jenny Hall | 7/10 | 4048 days | 1% |
| Janine K | 9/10 | 4048 days | 1% |
| Stuart Hazelton | 10/10 | 4048 days | 1% |
| Paul Lipsanos | 10/10 | 4079 days | 1% |
| dominique raccah | 9/10 | 4079 days | 1% |
| Joseph Ross | 10/10 | 4140 days | 1% |
| W & K Boyd | 10/10 | 4170 days | 1% |
| Nigel Shaw | 10/10 | 4262 days | 0% |
| Emily Sweetman | 9/10 | 4354 days | 0% |
| Julian Roots | 9/10 | 4354 days | 0% |
| Heather Macdonald | 10/10 | 4382 days | 2% |
| MiriamWhelan | 10/10 | 4413 days | 2% |
| Vullings_Family | 9/10 | 4413 days | 2% |
| Maurice Grice | 10/10 | 4413 days | 2% |
| Trason | 10/10 | 4444 days | 2% |
| Daniel Kwon | 10/10 | 4444 days | 2% |
| David | 8/10 | 4474 days | 2% |
| Robertson | 10/10 | 4505 days | 2% |
| shaunarana | 10/10 | 4597 days | 2% |
| TravelGran | 10/10 | 4658 days | 2% |
| greena_world | 9/10 | 4658 days | 2% |
| The_Thorpes | 10/10 | 4688 days | 2% |
| TararuaSocialRiders | 10/10 | 4688 days | 2% |
| sidcupjon | 10/10 | 4719 days | 2% |
| Anglea de Smit | 9/10 | 4730 days | 1% |
| thebrems | 9/10 | 4779 days | 2% |
| TurnerClan | 10/10 | 4779 days | 2% |
| guyr | 10/10 | 4779 days | 2% |
| Michael | 10/10 | 4810 days | 2% |
| Natascha & Greg | 9/10 | 4822 days | 1% |
| Francesca_9696 | 10/10 | 4840 days | 2% |
| NandJ | 10/10 | 4840 days | 2% |
| jag10 | 10/10 | 4871 days | 2% |
| aliocha | 10/10 | 4871 days | 2% |
| c2000 | 9/10 | 4871 days | 2% |
| VCK | 10/10 | 4932 days | 2% |
| vlim003 | 10/10 | 5054 days | 2% |
| tazman | 9/10 | 5054 days | 2% |
| P Bukal | 10/10 | 5064 days | 1% |
| Noah Stegmann | 9/10 | 5065 days | 1% |
| Christoph & Maria | 10/10 | 5075 days | 1% |
| Marty Fey | 8/10 | 5076 days | 1% |
| Rolf | 7/10 | 5076 days | 1% |
| Simon Vickers | 9/10 | 5084 days | 1% |
| rodcorn | 10/10 | 5085 days | 2% |
| Marianne Astorp | 9/10 | 5104 days | 1% |
| fourboys | 10/10 | 5144 days | 2% |
| Treadways | 10/10 | 5144 days | 2% |
| Andersons | 10/10 | 5205 days | 2% |
| somethingabout | 10/10 | 5266 days | 2% |
| ksteer | 10/10 | 5297 days | 2% |
| Family_Thomsen | 8/10 | 5432 days | 1% |
| Gail Mckinstry | 10/10 | 5456 days | 1% |
| Elisabeth Egerup | 10/10 | 5457 days | 1% |
| BeanzoNZ | 1/10 | 5509 days | 1% |
| selinab | 10/10 | 5533 days | 1% |
| David Gildea | 10/10 | 5570 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waiteti Trout Stream Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Waiteti Trout Stream Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waiteti Trout Stream Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.12% |
| 200 | -4.14% |
| 201 | -4.16% |
| 202 | -4.18% |
| 203 | -4.20% |
| … | … |
Balancing Adjustment
3.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.