Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rotorua Tasman Holiday Parks
Valid Reviews
96 Valid Reviews
The Rotorua Tasman Holiday Parks experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
24% |
| 9/10 | 27 |
|
28% |
| 8/10 | 32 |
|
33% |
| 7/10 | 6 |
|
6% |
| 6/10 | 6 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
84.58% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks valid reviews is 84.58% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
54 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 54 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 54 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
28% |
| 9/10 | 15 |
|
28% |
| 8/10 | 18 |
|
33% |
| 7/10 | 2 |
|
4% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
2% |
85.19% Average
The raw data average (mean) for all the Rotorua Tasman Holiday Parks face-to-face reviews is 85.19% and is based on 54 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nadia | 8/10 | 52 days | 100% |
| Maud Jabouley | 10/10 | 205 days | 100% |
| AR | 7/10 | 235 days | 92% |
| Ben | 10/10 | 326 days | 96% |
| Kate | 9/10 | 1605 days | 8% |
| COUSTEIX Guy | 9/10 | 1605 days | 8% |
| California caravan first time | 8/10 | 1756 days | 5% |
| Su | 9/10 | 1818 days | 5% |
| Brian Palmer | 8/10 | 2152 days | 4% |
| helen reeve | 8/10 | 2244 days | 4% |
| Ingrid Peters | 8/10 | 2244 days | 4% |
| Eversons | 8/10 | 2486 days | 4% |
| Lene Hendel | 8/10 | 2503 days | 4% |
| Shira LA | 9/10 | 2517 days | 4% |
| sarah garlough | 6/10 | 2555 days | 3% |
| Anna Holloway | 9/10 | 2621 days | 3% |
| CARMERS | 10/10 | 2639 days | 3% |
| Jon Veitch | 9/10 | 2791 days | 3% |
| Joan Robinson | 8/10 | 2810 days | 3% |
| Breanna Alexander | 7/10 | 2871 days | 3% |
| Rebecca Lindsey | 6/10 | 2881 days | 3% |
| Stuart Morgan | 8/10 | 2978 days | 3% |
| Shane Mun | 10/10 | 3030 days | 3% |
| Catherine Davison | 9/10 | 3152 days | 2% |
| Elaine Carter | 10/10 | 3163 days | 2% |
| Phillippa McLernon | 8/10 | 3199 days | 2% |
| Alan Field | 8/10 | 3309 days | 2% |
| Chester Martin | 10/10 | 3385 days | 2% |
| John Chilcote | 9/10 | 3481 days | 2% |
| Stephanie | 9/10 | 3498 days | 2% |
| Christian Jenny | 10/10 | 3501 days | 2% |
| Melvin Spear | 9/10 | 3555 days | 2% |
| Philippe Lopez | 8/10 | 3587 days | 2% |
| holidaymad from Solihull | 7/10 | 3612 days | 1% |
| Lea Karl | 10/10 | 3631 days | 1% |
| Jurgen Moors | 6/10 | 3648 days | 1% |
| David Krasner | 10/10 | 3944 days | 1% |
| John Treasure | 6/10 | 3947 days | 1% |
| 1246km | 7/10 | 4343 days | 0% |
| Craig Jones | 9/10 | 4343 days | 0% |
| Reinier Timmer | 8/10 | 4356 days | 0% |
| Michal | 8/10 | 4360 days | 0% |
| Julien Bocherens | 10/10 | 4360 days | 0% |
| Wouter Trumpie | 8/10 | 4363 days | 0% |
| Marian | 6/10 | 4376 days | 0% |
| Adam Hassan | 8/10 | 4379 days | 0% |
| Laurits and Bettina | 8/10 | 4381 days | 1% |
| Liz Marquart Scholtz | 8/10 | 4385 days | 1% |
| Julia Ramseier | 10/10 | 4386 days | 1% |
| Christian | 10/10 | 4386 days | 1% |
| Megan Child | 9/10 | 4391 days | 1% |
| Ruben Kunze | 1/10 | 4639 days | 0% |
| Be Groen | 8/10 | 4641 days | 1% |
| Patricia Fearon | 10/10 | 4661 days | 1% |
| Hans Erik Munch | 8/10 | 4676 days | 1% |
| Sarah and Soren | 9/10 | 4746 days | 1% |
| Marc & Pauline | 9/10 | 4746 days | 1% |
| Alice Bastiman | 9/10 | 4992 days | 1% |
| Schroeder | 8/10 | 5003 days | 1% |
| Leanne Shepherd | 8/10 | 5007 days | 1% |
| lyndavid | 9/10 | 5015 days | 1% |
| Justin Pearce | 8/10 | 5019 days | 1% |
| Peter & Margo Boullin | 10/10 | 5023 days | 1% |
| Walter Peters | 10/10 | 5027 days | 1% |
| Annie Pennington | 10/10 | 5030 days | 1% |
| Phillips | 8/10 | 5030 days | 1% |
| Jansen | 9/10 | 5030 days | 1% |
| Angela | 10/10 | 5031 days | 1% |
| Philipp Rau | 9/10 | 5034 days | 1% |
| Eva Stauderova | 10/10 | 5034 days | 1% |
| G R Vangerven | 9/10 | 5036 days | 1% |
| Igor Filart | 9/10 | 5038 days | 1% |
| D Oostrum | 9/10 | 5038 days | 1% |
| T Chapman | 7/10 | 5038 days | 1% |
| De Blaeij | 8/10 | 5041 days | 1% |
| Michelle Booty | 8/10 | 5042 days | 1% |
| Mikeminch | 8/10 | 5135 days | 1% |
| Andrew Hammond | 8/10 | 5166 days | 1% |
| bqueen_111 | 10/10 | 5166 days | 1% |
| BigSis | 8/10 | 5227 days | 1% |
| Silke Seemann | 10/10 | 5371 days | 1% |
| Lamb | 9/10 | 5407 days | 1% |
| mariekef | 7/10 | 5454 days | 1% |
| hofstetterf | 9/10 | 5468 days | 1% |
| Anayara Diaz Torres | 6/10 | 5481 days | 1% |
| Geoff Renshaw | 4/10 | 5481 days | 1% |
| Fer Bonsel | 8/10 | 5493 days | 1% |
| ulrichk | 10/10 | 5587 days | 1% |
| michellew | 9/10 | 5662 days | 1% |
| GemmaC | 8/10 | 5703 days | 1% |
| neeltjec | 9/10 | 5714 days | 1% |
| desl | 9/10 | 5714 days | 1% |
| Martien van Brakel | 9/10 | 5714 days | 1% |
| Viktoria Stoffel | 10/10 | 5721 days | 1% |
| DavidMurray | 10/10 | 5748 days | 1% |
| RichardE | 8/10 | 5749 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.43% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Rotorua Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rotorua Tasman Holiday Parks experience has been adjusted for 21 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 18 | -0.36% |
| 19 | -0.39% |
| 20 | -0.41% |
| 21 | -0.43% |
| 22 | -0.45% |
| 23 | -0.47% |
| 24 | -0.49% |
| … | … |
Balancing Adjustment
1.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.