G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
110 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 113 reviews. There are 110 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 26 |
|
24% |
9/10 | 36 |
|
33% |
8/10 | 27 |
|
25% |
7/10 | 7 |
|
6% |
6/10 | 6 |
|
5% |
5/10 | 2 |
|
2% |
4/10 | 1 |
|
1% |
3/10 | 1 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 4 |
|
4% |
82.36% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.36% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 110 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 17 |
|
23% |
9/10 | 23 |
|
32% |
8/10 | 23 |
|
32% |
7/10 | 5 |
|
7% |
6/10 | 3 |
|
4% |
5/10 | 1 |
|
1% |
4/10 | 1 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
78.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Lini | 10/10 | 419 days | 100% |
Milly | 1/10 | 661 days | 34% |
James Houston | 6/10 | 661 days | 72% |
Mitch | 10/10 | 876 days | 62% |
Jim Peterson | 1/10 | 1026 days | 19% |
Kellie | 9/10 | 1149 days | 34% |
Mike | 9/10 | 1363 days | 19% |
Mrs Lounis | 10/10 | 1819 days | 6% |
Timo | 10/10 | 1880 days | 5% |
David Wilson | 9/10 | 2033 days | 5% |
TP&MM | 7/10 | 2122 days | 5% |
Flatlanders | 8/10 | 2153 days | 5% |
Kenza | 7/10 | 2245 days | 4% |
Jessica Belanger | 1/10 | 2487 days | 2% |
Tina and Terry | 8/10 | 2487 days | 4% |
Leanne Taylor-Smith | 5/10 | 2537 days | 3% |
Al Black | 9/10 | 2736 days | 4% |
Donna Maclay | 1/10 | 2852 days | 1% |
estelle D | 10/10 | 2914 days | 3% |
Desmond | 10/10 | 2975 days | 3% |
Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3341 days | 2% |
James Webster | 6/10 | 3539 days | 2% |
Jacques Dumas | 9/10 | 3555 days | 2% |
Sue Hempstead | 8/10 | 3590 days | 2% |
Sarah Munnings | 10/10 | 3675 days | 2% |
Chris Mitchell | 9/10 | 3948 days | 1% |
Jake Bell | 3/10 | 3979 days | 0% |
Humphrey | 9/10 | 4040 days | 1% |
Helene & Peter | 8/10 | 4040 days | 1% |
Brian | 9/10 | 4040 days | 1% |
Hanneke P | 8/10 | 4344 days | 0% |
Michelle Chambers | 9/10 | 4344 days | 0% |
Pamela Moresby | 10/10 | 4344 days | 0% |
Andreas Garbin | 10/10 | 4363 days | 0% |
Lauret Stulemeyer | 8/10 | 4363 days | 0% |
Steve Douthwaite | 10/10 | 4364 days | 0% |
Hans | 8/10 | 4365 days | 0% |
Peter | 10/10 | 4368 days | 0% |
Milena Heinrich | 10/10 | 4381 days | 1% |
Stevie | 9/10 | 4387 days | 1% |
Tuedi Muggli | 10/10 | 4647 days | 1% |
Michael Jefferies | 9/10 | 4653 days | 1% |
Paul & Jayne Smith | 8/10 | 4660 days | 1% |
Nigel Horrocks | 9/10 | 4660 days | 1% |
Frans Roebroek | 9/10 | 4661 days | 1% |
R E Webb | 9/10 | 4662 days | 1% |
Ozgla | 9/10 | 4663 days | 1% |
Jacques Duyvestijn | 9/10 | 4663 days | 1% |
Farid Juillot | 8/10 | 4664 days | 1% |
Kim Thorsted | 7/10 | 4673 days | 1% |
Ole Klothrop | 9/10 | 4673 days | 1% |
Dick van Doorn | 8/10 | 4678 days | 1% |
Lilja Bjork Hermannsdottir | 6/10 | 4678 days | 1% |
cindyd | 9/10 | 4741 days | 1% |
Manuela Zimmerti | 5/10 | 4742 days | 1% |
Bernhard & Brigitte Gosch | 8/10 | 4748 days | 1% |
Ross Cooke | 10/10 | 4748 days | 1% |
Caroline | 7/10 | 4755 days | 1% |
Konny | 10/10 | 4757 days | 1% |
B_and_F_MN | 9/10 | 4985 days | 1% |
Philip Gierke | 8/10 | 4990 days | 1% |
Florian Miller | 10/10 | 4999 days | 1% |
Ven | 6/10 | 5002 days | 1% |
Nicola Thackray | 10/10 | 5003 days | 1% |
Barry Digby | 10/10 | 5003 days | 1% |
Juergen Ruppen | 10/10 | 5010 days | 1% |
Edgar & Marilyn Berry | 9/10 | 5012 days | 1% |
Fam de Kruyf | 7/10 | 5013 days | 1% |
Pat MacDonald | 10/10 | 5031 days | 1% |
Alexandra | 8/10 | 5033 days | 1% |
David | 9/10 | 5034 days | 1% |
Roel Wesstra | 9/10 | 5036 days | 1% |
Patrick Decoster | 8/10 | 5037 days | 1% |
Dan Aldridge | 8/10 | 5037 days | 1% |
Jarob Brezigar | 8/10 | 5037 days | 1% |
Barry | 9/10 | 5037 days | 1% |
Petersen | 10/10 | 5037 days | 1% |
Andreas | 8/10 | 5043 days | 1% |
BigSis | 9/10 | 5228 days | 1% |
David | 10/10 | 5314 days | 1% |
ersinger | 8/10 | 5350 days | 1% |
Andy & Louise Dutton | 10/10 | 5368 days | 1% |
Tony Masters | 8/10 | 5369 days | 1% |
Alan & Lorna | 8/10 | 5374 days | 1% |
Mark and Natasha UK | 9/10 | 5383 days | 1% |
John Harrison | 8/10 | 5388 days | 1% |
Roos | 9/10 | 5395 days | 1% |
Klass | 10/10 | 5395 days | 1% |
Alan Howe | 9/10 | 5401 days | 1% |
Bryan Keddie | 9/10 | 5405 days | 1% |
Stephen | 9/10 | 5405 days | 1% |
Greg Gerritz | 7/10 | 5408 days | 1% |
Mervyn Simmonds | 9/10 | 5409 days | 1% |
Bo Moenstead | 9/10 | 5418 days | 1% |
Douglas Kirby | 8/10 | 5422 days | 1% |
elskeb | 8/10 | 5459 days | 1% |
H Simpson | 9/10 | 5475 days | 1% |
Antje & Sascha Häusler | 9/10 | 5475 days | 1% |
Aart Van Nooy | 7/10 | 5478 days | 1% |
Helen Pet | 9/10 | 5479 days | 1% |
Richard Kesteleyn | 4/10 | 5479 days | 1% |
Jeanette Larsen | 9/10 | 5483 days | 1% |
Ietje van Beers | 10/10 | 5532 days | 1% |
caroldarren | 10/10 | 5715 days | 1% |
BernardK | 9/10 | 5732 days | 1% |
JuergenW | 8/10 | 5732 days | 1% |
Yvanna | 8/10 | 5758 days | 1% |
Zeeman | 8/10 | 5758 days | 1% |
Stefau | 6/10 | 5759 days | 1% |
Fam | 8/10 | 5823 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.00% |
198 | -4.02% |
199 | -4.04% |
200 | -4.06% |
201 | -4.08% |
202 | -4.10% |
203 | -4.12% |
… | … |
4.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
79%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.