Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 36 days | 100% |
| Lini | 10/10 | 553 days | 84% |
| Milly | 1/10 | 795 days | 26% |
| James Houston | 6/10 | 795 days | 56% |
| Mitch | 10/10 | 1010 days | 44% |
| Jim Peterson | 1/10 | 1160 days | 12% |
| Kellie | 9/10 | 1283 days | 22% |
| Mike | 9/10 | 1497 days | 11% |
| Mrs Lounis | 10/10 | 1953 days | 5% |
| Timo | 10/10 | 2014 days | 4% |
| David Wilson | 9/10 | 2167 days | 4% |
| TP&MM | 7/10 | 2256 days | 4% |
| Flatlanders | 8/10 | 2287 days | 4% |
| Kenza | 7/10 | 2379 days | 3% |
| Jessica Belanger | 1/10 | 2620 days | 1% |
| Tina and Terry | 8/10 | 2621 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2671 days | 2% |
| Al Black | 9/10 | 2870 days | 3% |
| Donna Maclay | 1/10 | 2985 days | 1% |
| estelle D | 10/10 | 3047 days | 2% |
| Desmond | 10/10 | 3108 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3474 days | 1% |
| James Webster | 6/10 | 3673 days | 1% |
| Jacques Dumas | 9/10 | 3688 days | 1% |
| Sue Hempstead | 8/10 | 3724 days | 1% |
| Sarah Munnings | 10/10 | 3808 days | 1% |
| Chris Mitchell | 9/10 | 4082 days | 0% |
| Jake Bell | 3/10 | 4113 days | 0% |
| Humphrey | 9/10 | 4174 days | 0% |
| Helene & Peter | 8/10 | 4174 days | 0% |
| Brian | 9/10 | 4174 days | 0% |
| Hanneke P | 8/10 | 4478 days | 1% |
| Michelle Chambers | 9/10 | 4478 days | 1% |
| Pamela Moresby | 10/10 | 4478 days | 1% |
| Andreas Garbin | 10/10 | 4497 days | 1% |
| Lauret Stulemeyer | 8/10 | 4497 days | 1% |
| Steve Douthwaite | 10/10 | 4498 days | 1% |
| Hans | 8/10 | 4499 days | 1% |
| Peter | 10/10 | 4502 days | 1% |
| Milena Heinrich | 10/10 | 4515 days | 1% |
| Stevie | 9/10 | 4521 days | 1% |
| Tuedi Muggli | 10/10 | 4781 days | 1% |
| Michael Jefferies | 9/10 | 4787 days | 1% |
| Paul & Jayne Smith | 8/10 | 4794 days | 1% |
| Nigel Horrocks | 9/10 | 4794 days | 1% |
| Frans Roebroek | 9/10 | 4795 days | 1% |
| R E Webb | 9/10 | 4796 days | 1% |
| Ozgla | 9/10 | 4797 days | 1% |
| Jacques Duyvestijn | 9/10 | 4797 days | 1% |
| Farid Juillot | 8/10 | 4798 days | 1% |
| Kim Thorsted | 7/10 | 4807 days | 1% |
| Ole Klothrop | 9/10 | 4807 days | 1% |
| Dick van Doorn | 8/10 | 4812 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 4812 days | 1% |
| cindyd | 9/10 | 4875 days | 1% |
| Manuela Zimmerti | 5/10 | 4876 days | 0% |
| Bernhard & Brigitte Gosch | 8/10 | 4882 days | 1% |
| Ross Cooke | 10/10 | 4882 days | 1% |
| Caroline | 7/10 | 4889 days | 1% |
| Konny | 10/10 | 4891 days | 1% |
| B_and_F_MN | 9/10 | 5119 days | 1% |
| Philip Gierke | 8/10 | 5124 days | 1% |
| Florian Miller | 10/10 | 5133 days | 1% |
| Ven | 6/10 | 5136 days | 1% |
| Nicola Thackray | 10/10 | 5137 days | 1% |
| Barry Digby | 10/10 | 5137 days | 1% |
| Juergen Ruppen | 10/10 | 5144 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5146 days | 1% |
| Fam de Kruyf | 7/10 | 5147 days | 1% |
| Pat MacDonald | 10/10 | 5165 days | 1% |
| Alexandra | 8/10 | 5167 days | 1% |
| David | 9/10 | 5168 days | 1% |
| Roel Wesstra | 9/10 | 5170 days | 1% |
| Patrick Decoster | 8/10 | 5171 days | 1% |
| Dan Aldridge | 8/10 | 5171 days | 1% |
| Jarob Brezigar | 8/10 | 5171 days | 1% |
| Barry | 9/10 | 5171 days | 1% |
| Petersen | 10/10 | 5171 days | 1% |
| Andreas | 8/10 | 5177 days | 1% |
| BigSis | 9/10 | 5362 days | 1% |
| David | 10/10 | 5448 days | 1% |
| ersinger | 8/10 | 5484 days | 1% |
| Andy & Louise Dutton | 10/10 | 5502 days | 1% |
| Tony Masters | 8/10 | 5503 days | 1% |
| Alan & Lorna | 8/10 | 5508 days | 1% |
| Mark and Natasha UK | 9/10 | 5517 days | 1% |
| John Harrison | 8/10 | 5522 days | 1% |
| Roos | 9/10 | 5529 days | 1% |
| Klass | 10/10 | 5529 days | 1% |
| Alan Howe | 9/10 | 5535 days | 1% |
| Bryan Keddie | 9/10 | 5539 days | 1% |
| Stephen | 9/10 | 5539 days | 1% |
| Greg Gerritz | 7/10 | 5542 days | 1% |
| Mervyn Simmonds | 9/10 | 5543 days | 1% |
| Bo Moenstead | 9/10 | 5552 days | 1% |
| Douglas Kirby | 8/10 | 5556 days | 1% |
| elskeb | 8/10 | 5593 days | 1% |
| H Simpson | 9/10 | 5609 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5609 days | 1% |
| Aart Van Nooy | 7/10 | 5612 days | 1% |
| Helen Pet | 9/10 | 5613 days | 1% |
| Richard Kesteleyn | 4/10 | 5613 days | 0% |
| Jeanette Larsen | 9/10 | 5617 days | 1% |
| Ietje van Beers | 10/10 | 5666 days | 1% |
| caroldarren | 10/10 | 5849 days | 1% |
| BernardK | 9/10 | 5866 days | 1% |
| JuergenW | 8/10 | 5866 days | 1% |
| Yvanna | 8/10 | 5892 days | 1% |
| Zeeman | 8/10 | 5892 days | 1% |
| Stefau | 6/10 | 5893 days | 1% |
| Fam | 8/10 | 5957 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.47% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 26 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 23 | -0.42% |
| 24 | -0.44% |
| 25 | -0.46% |
| 26 | -0.47% |
| 27 | -0.49% |
| 28 | -0.51% |
| 29 | -0.53% |
| … | … |
Balancing Adjustment
3.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.