Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 11 days | 100% |
| Lini | 10/10 | 528 days | 86% |
| Milly | 1/10 | 770 days | 27% |
| James Houston | 6/10 | 770 days | 58% |
| Mitch | 10/10 | 985 days | 46% |
| Jim Peterson | 1/10 | 1135 days | 13% |
| Kellie | 9/10 | 1258 days | 23% |
| Mike | 9/10 | 1472 days | 12% |
| Mrs Lounis | 10/10 | 1928 days | 5% |
| Timo | 10/10 | 1989 days | 4% |
| David Wilson | 9/10 | 2142 days | 4% |
| TP&MM | 7/10 | 2231 days | 4% |
| Flatlanders | 8/10 | 2262 days | 4% |
| Kenza | 7/10 | 2354 days | 3% |
| Jessica Belanger | 1/10 | 2596 days | 1% |
| Tina and Terry | 8/10 | 2596 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2646 days | 2% |
| Al Black | 9/10 | 2845 days | 3% |
| Donna Maclay | 1/10 | 2961 days | 1% |
| estelle D | 10/10 | 3023 days | 2% |
| Desmond | 10/10 | 3084 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3450 days | 1% |
| James Webster | 6/10 | 3648 days | 1% |
| Jacques Dumas | 9/10 | 3664 days | 1% |
| Sue Hempstead | 8/10 | 3699 days | 1% |
| Sarah Munnings | 10/10 | 3784 days | 1% |
| Chris Mitchell | 9/10 | 4057 days | 0% |
| Jake Bell | 3/10 | 4088 days | 0% |
| Humphrey | 9/10 | 4149 days | 0% |
| Helene & Peter | 8/10 | 4149 days | 0% |
| Brian | 9/10 | 4149 days | 0% |
| Hanneke P | 8/10 | 4453 days | 1% |
| Michelle Chambers | 9/10 | 4453 days | 1% |
| Pamela Moresby | 10/10 | 4453 days | 1% |
| Andreas Garbin | 10/10 | 4472 days | 1% |
| Lauret Stulemeyer | 8/10 | 4472 days | 1% |
| Steve Douthwaite | 10/10 | 4473 days | 1% |
| Hans | 8/10 | 4474 days | 1% |
| Peter | 10/10 | 4477 days | 1% |
| Milena Heinrich | 10/10 | 4490 days | 1% |
| Stevie | 9/10 | 4496 days | 1% |
| Tuedi Muggli | 10/10 | 4756 days | 1% |
| Michael Jefferies | 9/10 | 4762 days | 1% |
| Paul & Jayne Smith | 8/10 | 4769 days | 1% |
| Nigel Horrocks | 9/10 | 4769 days | 1% |
| Frans Roebroek | 9/10 | 4770 days | 1% |
| R E Webb | 9/10 | 4771 days | 1% |
| Ozgla | 9/10 | 4772 days | 1% |
| Jacques Duyvestijn | 9/10 | 4772 days | 1% |
| Farid Juillot | 8/10 | 4773 days | 1% |
| Kim Thorsted | 7/10 | 4782 days | 1% |
| Ole Klothrop | 9/10 | 4782 days | 1% |
| Dick van Doorn | 8/10 | 4787 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 4787 days | 1% |
| cindyd | 9/10 | 4850 days | 1% |
| Manuela Zimmerti | 5/10 | 4851 days | 0% |
| Bernhard & Brigitte Gosch | 8/10 | 4857 days | 1% |
| Ross Cooke | 10/10 | 4857 days | 1% |
| Caroline | 7/10 | 4864 days | 1% |
| Konny | 10/10 | 4866 days | 1% |
| B_and_F_MN | 9/10 | 5094 days | 1% |
| Philip Gierke | 8/10 | 5099 days | 1% |
| Florian Miller | 10/10 | 5108 days | 1% |
| Ven | 6/10 | 5111 days | 1% |
| Nicola Thackray | 10/10 | 5112 days | 1% |
| Barry Digby | 10/10 | 5112 days | 1% |
| Juergen Ruppen | 10/10 | 5119 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5121 days | 1% |
| Fam de Kruyf | 7/10 | 5122 days | 1% |
| Pat MacDonald | 10/10 | 5140 days | 1% |
| Alexandra | 8/10 | 5142 days | 1% |
| David | 9/10 | 5143 days | 1% |
| Roel Wesstra | 9/10 | 5145 days | 1% |
| Patrick Decoster | 8/10 | 5146 days | 1% |
| Dan Aldridge | 8/10 | 5146 days | 1% |
| Jarob Brezigar | 8/10 | 5146 days | 1% |
| Barry | 9/10 | 5146 days | 1% |
| Petersen | 10/10 | 5146 days | 1% |
| Andreas | 8/10 | 5152 days | 1% |
| BigSis | 9/10 | 5337 days | 1% |
| David | 10/10 | 5423 days | 1% |
| ersinger | 8/10 | 5459 days | 1% |
| Andy & Louise Dutton | 10/10 | 5477 days | 1% |
| Tony Masters | 8/10 | 5478 days | 1% |
| Alan & Lorna | 8/10 | 5483 days | 1% |
| Mark and Natasha UK | 9/10 | 5492 days | 1% |
| John Harrison | 8/10 | 5497 days | 1% |
| Roos | 9/10 | 5504 days | 1% |
| Klass | 10/10 | 5504 days | 1% |
| Alan Howe | 9/10 | 5510 days | 1% |
| Bryan Keddie | 9/10 | 5514 days | 1% |
| Stephen | 9/10 | 5514 days | 1% |
| Greg Gerritz | 7/10 | 5517 days | 1% |
| Mervyn Simmonds | 9/10 | 5518 days | 1% |
| Bo Moenstead | 9/10 | 5527 days | 1% |
| Douglas Kirby | 8/10 | 5531 days | 1% |
| elskeb | 8/10 | 5568 days | 1% |
| H Simpson | 9/10 | 5584 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5584 days | 1% |
| Aart Van Nooy | 7/10 | 5587 days | 1% |
| Helen Pet | 9/10 | 5588 days | 1% |
| Richard Kesteleyn | 4/10 | 5588 days | 0% |
| Jeanette Larsen | 9/10 | 5592 days | 1% |
| Ietje van Beers | 10/10 | 5641 days | 1% |
| caroldarren | 10/10 | 5824 days | 1% |
| BernardK | 9/10 | 5841 days | 1% |
| JuergenW | 8/10 | 5841 days | 1% |
| Yvanna | 8/10 | 5867 days | 1% |
| Zeeman | 8/10 | 5867 days | 1% |
| Stefau | 6/10 | 5868 days | 1% |
| Fam | 8/10 | 5932 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 1 day. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| … | … |
Balancing Adjustment
3.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.