Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Lake TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Blue Lake TOP 10 Holiday Park
Valid Reviews
111 Valid Reviews
The Blue Lake TOP 10 Holiday Park experience has a total of 114 reviews. There are 111 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 111 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
23% |
| 9/10 | 36 |
|
32% |
| 8/10 | 28 |
|
25% |
| 7/10 | 7 |
|
6% |
| 6/10 | 6 |
|
5% |
| 5/10 | 2 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
4% |
82.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park valid reviews is 82.34% and is based on 111 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
73 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 111 valid reviews, the experience has 73 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 73 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
23% |
| 9/10 | 23 |
|
32% |
| 8/10 | 23 |
|
32% |
| 7/10 | 5 |
|
7% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.34% Average
The raw data average (mean) for all the Blue Lake TOP 10 Holiday Park face-to-face reviews is 85.34% and is based on 73 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nicole | 8/10 | 33 days | 100% |
| Lini | 10/10 | 550 days | 84% |
| Milly | 1/10 | 792 days | 26% |
| James Houston | 6/10 | 792 days | 56% |
| Mitch | 10/10 | 1007 days | 44% |
| Jim Peterson | 1/10 | 1157 days | 12% |
| Kellie | 9/10 | 1280 days | 22% |
| Mike | 9/10 | 1494 days | 11% |
| Mrs Lounis | 10/10 | 1950 days | 5% |
| Timo | 10/10 | 2011 days | 4% |
| David Wilson | 9/10 | 2164 days | 4% |
| TP&MM | 7/10 | 2253 days | 4% |
| Flatlanders | 8/10 | 2284 days | 4% |
| Kenza | 7/10 | 2376 days | 3% |
| Jessica Belanger | 1/10 | 2617 days | 1% |
| Tina and Terry | 8/10 | 2618 days | 3% |
| Leanne Taylor-Smith | 5/10 | 2668 days | 2% |
| Al Black | 9/10 | 2867 days | 3% |
| Donna Maclay | 1/10 | 2982 days | 1% |
| estelle D | 10/10 | 3044 days | 2% |
| Desmond | 10/10 | 3105 days | 2% |
| Jule & Thomas aus Hamburg Elternzeit 2015 | 6/10 | 3471 days | 1% |
| James Webster | 6/10 | 3670 days | 1% |
| Jacques Dumas | 9/10 | 3685 days | 1% |
| Sue Hempstead | 8/10 | 3721 days | 1% |
| Sarah Munnings | 10/10 | 3805 days | 1% |
| Chris Mitchell | 9/10 | 4079 days | 0% |
| Jake Bell | 3/10 | 4110 days | 0% |
| Humphrey | 9/10 | 4171 days | 0% |
| Helene & Peter | 8/10 | 4171 days | 0% |
| Brian | 9/10 | 4171 days | 0% |
| Hanneke P | 8/10 | 4475 days | 1% |
| Michelle Chambers | 9/10 | 4475 days | 1% |
| Pamela Moresby | 10/10 | 4475 days | 1% |
| Andreas Garbin | 10/10 | 4494 days | 1% |
| Lauret Stulemeyer | 8/10 | 4494 days | 1% |
| Steve Douthwaite | 10/10 | 4495 days | 1% |
| Hans | 8/10 | 4496 days | 1% |
| Peter | 10/10 | 4499 days | 1% |
| Milena Heinrich | 10/10 | 4512 days | 1% |
| Stevie | 9/10 | 4518 days | 1% |
| Tuedi Muggli | 10/10 | 4778 days | 1% |
| Michael Jefferies | 9/10 | 4784 days | 1% |
| Paul & Jayne Smith | 8/10 | 4791 days | 1% |
| Nigel Horrocks | 9/10 | 4791 days | 1% |
| Frans Roebroek | 9/10 | 4792 days | 1% |
| R E Webb | 9/10 | 4793 days | 1% |
| Ozgla | 9/10 | 4794 days | 1% |
| Jacques Duyvestijn | 9/10 | 4794 days | 1% |
| Farid Juillot | 8/10 | 4795 days | 1% |
| Kim Thorsted | 7/10 | 4804 days | 1% |
| Ole Klothrop | 9/10 | 4804 days | 1% |
| Dick van Doorn | 8/10 | 4809 days | 1% |
| Lilja Bjork Hermannsdottir | 6/10 | 4809 days | 1% |
| cindyd | 9/10 | 4872 days | 1% |
| Manuela Zimmerti | 5/10 | 4873 days | 0% |
| Bernhard & Brigitte Gosch | 8/10 | 4879 days | 1% |
| Ross Cooke | 10/10 | 4879 days | 1% |
| Caroline | 7/10 | 4886 days | 1% |
| Konny | 10/10 | 4888 days | 1% |
| B_and_F_MN | 9/10 | 5116 days | 1% |
| Philip Gierke | 8/10 | 5121 days | 1% |
| Florian Miller | 10/10 | 5130 days | 1% |
| Ven | 6/10 | 5133 days | 1% |
| Nicola Thackray | 10/10 | 5134 days | 1% |
| Barry Digby | 10/10 | 5134 days | 1% |
| Juergen Ruppen | 10/10 | 5141 days | 1% |
| Edgar & Marilyn Berry | 9/10 | 5143 days | 1% |
| Fam de Kruyf | 7/10 | 5144 days | 1% |
| Pat MacDonald | 10/10 | 5162 days | 1% |
| Alexandra | 8/10 | 5164 days | 1% |
| David | 9/10 | 5165 days | 1% |
| Roel Wesstra | 9/10 | 5167 days | 1% |
| Patrick Decoster | 8/10 | 5168 days | 1% |
| Dan Aldridge | 8/10 | 5168 days | 1% |
| Jarob Brezigar | 8/10 | 5168 days | 1% |
| Barry | 9/10 | 5168 days | 1% |
| Petersen | 10/10 | 5168 days | 1% |
| Andreas | 8/10 | 5174 days | 1% |
| BigSis | 9/10 | 5359 days | 1% |
| David | 10/10 | 5445 days | 1% |
| ersinger | 8/10 | 5481 days | 1% |
| Andy & Louise Dutton | 10/10 | 5499 days | 1% |
| Tony Masters | 8/10 | 5500 days | 1% |
| Alan & Lorna | 8/10 | 5505 days | 1% |
| Mark and Natasha UK | 9/10 | 5514 days | 1% |
| John Harrison | 8/10 | 5519 days | 1% |
| Roos | 9/10 | 5526 days | 1% |
| Klass | 10/10 | 5526 days | 1% |
| Alan Howe | 9/10 | 5532 days | 1% |
| Bryan Keddie | 9/10 | 5536 days | 1% |
| Stephen | 9/10 | 5536 days | 1% |
| Greg Gerritz | 7/10 | 5539 days | 1% |
| Mervyn Simmonds | 9/10 | 5540 days | 1% |
| Bo Moenstead | 9/10 | 5549 days | 1% |
| Douglas Kirby | 8/10 | 5553 days | 1% |
| elskeb | 8/10 | 5590 days | 1% |
| H Simpson | 9/10 | 5606 days | 1% |
| Antje & Sascha Häusler | 9/10 | 5606 days | 1% |
| Aart Van Nooy | 7/10 | 5609 days | 1% |
| Helen Pet | 9/10 | 5610 days | 1% |
| Richard Kesteleyn | 4/10 | 5610 days | 0% |
| Jeanette Larsen | 9/10 | 5614 days | 1% |
| Ietje van Beers | 10/10 | 5663 days | 1% |
| caroldarren | 10/10 | 5846 days | 1% |
| BernardK | 9/10 | 5863 days | 1% |
| JuergenW | 8/10 | 5863 days | 1% |
| Yvanna | 8/10 | 5889 days | 1% |
| Zeeman | 8/10 | 5889 days | 1% |
| Stefau | 6/10 | 5890 days | 1% |
| Fam | 8/10 | 5954 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blue Lake TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.43% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Blue Lake TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blue Lake TOP 10 Holiday Park experience has been adjusted for 23 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 20 | -0.37% |
| 21 | -0.39% |
| 22 | -0.41% |
| 23 | -0.43% |
| 24 | -0.44% |
| 25 | -0.46% |
| 26 | -0.48% |
| … | … |
Balancing Adjustment
3.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.