Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ohiwa Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
117 Valid Reviews
The Ohiwa Tasman Holiday Parks experience has a total of 120 reviews. There are 117 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 117 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 87 |
|
74% |
| 9/10 | 18 |
|
15% |
| 8/10 | 7 |
|
6% |
| 7/10 | 4 |
|
3% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
95.56% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks valid reviews is 95.56% and is based on 117 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 117 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
50% |
| 9/10 | 1 |
|
17% |
| 8/10 | 2 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Ohiwa Tasman Holiday Parks face-to-face reviews is 91.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
96.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nick | 9/10 | 440 days | 100% |
| DJ | 10/10 | 836 days | 68% |
| Silke | 10/10 | 989 days | 51% |
| Elizabeth Keller | 10/10 | 989 days | 51% |
| Jan and Ian | 9/10 | 1048 days | 44% |
| Stuart Edwards - Green Jersey Explorer Tours | 10/10 | 1171 days | 33% |
| MIke | 10/10 | 1201 days | 31% |
| NR | 10/10 | 1232 days | 28% |
| Reece and Sonja Allan | 10/10 | 1293 days | 24% |
| christine borst | 10/10 | 1324 days | 22% |
| Rachel | 10/10 | 1324 days | 22% |
| Jane | 10/10 | 1324 days | 22% |
| Fids | 9/10 | 1324 days | 22% |
| Jane Sutton | 10/10 | 1354 days | 20% |
| Dianne Mankelow | 8/10 | 1354 days | 20% |
| Heidi | 10/10 | 1354 days | 20% |
| Simone | 10/10 | 1354 days | 20% |
| Cherie | 10/10 | 1385 days | 18% |
| Maureen | 8/10 | 1385 days | 18% |
| Reash | 8/10 | 1385 days | 18% |
| Colin and Heather Lewis | 10/10 | 1385 days | 18% |
| Tim & Jan | 10/10 | 1413 days | 17% |
| Heather | 10/10 | 1444 days | 15% |
| Sharon | 10/10 | 1444 days | 15% |
| MK | 10/10 | 1444 days | 15% |
| David | 10/10 | 1475 days | 14% |
| Sandra Davies | 10/10 | 1475 days | 14% |
| Faisal malik | 10/10 | 1475 days | 14% |
| David | 7/10 | 1475 days | 13% |
| Judith & John Bishop | 9/10 | 1536 days | 11% |
| ML | 10/10 | 1566 days | 10% |
| Stu | 10/10 | 1719 days | 6% |
| Christine Martin | 10/10 | 1719 days | 6% |
| T McLeod | 10/10 | 1719 days | 6% |
| Tracey Kereopa | 10/10 | 1719 days | 6% |
| Jan Mclaren | 10/10 | 1719 days | 6% |
| Desa | 10/10 | 1750 days | 6% |
| Dons | 10/10 | 1750 days | 6% |
| Evelyn Pine | 10/10 | 1750 days | 6% |
| Joan Pritchard | 9/10 | 1750 days | 6% |
| Otilia and Johan | 9/10 | 1778 days | 6% |
| blair stephens | 10/10 | 1778 days | 6% |
| kay henderson | 10/10 | 1778 days | 6% |
| Pete Harrison | 10/10 | 1778 days | 6% |
| Kathleen Chan | 9/10 | 1778 days | 6% |
| Allen | 10/10 | 1778 days | 6% |
| Bethan | 7/10 | 1809 days | 5% |
| MK | 10/10 | 1809 days | 6% |
| Sharon | 10/10 | 1809 days | 6% |
| Sue Shoemack | 10/10 | 1809 days | 6% |
| Elrika Keyser | 10/10 | 1809 days | 6% |
| Aaron Menzies | 10/10 | 1840 days | 6% |
| Ian Buck | 10/10 | 1840 days | 6% |
| Sarah Jane Ramaker | 10/10 | 1870 days | 6% |
| Tess Nesdale | 10/10 | 1901 days | 5% |
| Janet Henderson | 10/10 | 1901 days | 5% |
| Sue | 10/10 | 1901 days | 5% |
| NATALIE ERASMUS | 9/10 | 1993 days | 5% |
| John Jury | 10/10 | 1993 days | 5% |
| Brian Derbyshire | 10/10 | 2023 days | 5% |
| James & Derryn | 10/10 | 2054 days | 5% |
| Karen and Eric | 10/10 | 2115 days | 5% |
| Meryl D | 8/10 | 2115 days | 5% |
| Merle Bray, Elizabeth Watson & Bella | 9/10 | 2144 days | 5% |
| Ian Campbell | 10/10 | 2175 days | 5% |
| Jabba | 9/10 | 2175 days | 5% |
| Johannes | 10/10 | 2206 days | 5% |
| Dieter Giesen | 10/10 | 2206 days | 5% |
| Neal Rastrick | 10/10 | 2236 days | 5% |
| Mike Taylor | 10/10 | 2236 days | 5% |
| Truds/ Shaun McGregor | 10/10 | 2328 days | 5% |
| Rachael | 10/10 | 2359 days | 4% |
| Tarina McKenzie | 10/10 | 2359 days | 4% |
| Dianne Wade | 10/10 | 2389 days | 4% |
| Cliff & Tracey | 10/10 | 2389 days | 4% |
| Beth | 10/10 | 2450 days | 4% |
| Liz | 10/10 | 2450 days | 4% |
| Paul Smith | 8/10 | 2509 days | 4% |
| Alan & Lesley Ball | 9/10 | 2509 days | 4% |
| John Zoetebier | 2/10 | 2540 days | 2% |
| phil smith | 9/10 | 2540 days | 4% |
| Anne & John | 10/10 | 2693 days | 4% |
| Chris&Kevin Rush | 10/10 | 2785 days | 4% |
| Paul and Nat Wright | 10/10 | 2815 days | 3% |
| Dan Kilkelly | 10/10 | 2815 days | 3% |
| John Curries | 10/10 | 2846 days | 3% |
| Trish & Ian | 10/10 | 2846 days | 3% |
| Jenny Sullivan | 10/10 | 2846 days | 3% |
| Tina and Terry | 9/10 | 2874 days | 3% |
| Katie Wiffin | 10/10 | 2904 days | 3% |
| kay henderson | 10/10 | 2904 days | 3% |
| Phil and Dianne Neal | 9/10 | 2906 days | 3% |
| Leith Milson | 10/10 | 2965 days | 3% |
| John Peddie | 10/10 | 3544 days | 2% |
| York Tüchelmann | 10/10 | 3570 days | 2% |
| Liz Peters | 10/10 | 3575 days | 2% |
| Shelley Martin | 10/10 | 3604 days | 2% |
| Debbie Thomas | 10/10 | 3635 days | 2% |
| Hana Rachfalik | 10/10 | 3655 days | 2% |
| Sheriden Derby | 10/10 | 3910 days | 1% |
| Trevor Brown | 9/10 | 3993 days | 1% |
| BernardB | 10/10 | 4000 days | 1% |
| Jason | 9/10 | 4000 days | 1% |
| Ray | 10/10 | 4199 days | 0% |
| C&P Macwhippy | 9/10 | 4276 days | 0% |
| Daisy Shasta | 10/10 | 4314 days | 0% |
| Rita Hochstiasser | 9/10 | 4332 days | 0% |
| Jacqui V | 7/10 | 4335 days | 0% |
| Brendan K | 10/10 | 4335 days | 0% |
| E and C Tipuna | 10/10 | 4365 days | 0% |
| Jenny Hall | 7/10 | 4397 days | 1% |
| Tracie Thornborough | 10/10 | 4397 days | 1% |
| justin butler | 10/10 | 4397 days | 1% |
| Mick McIvor | 10/10 | 4488 days | 1% |
| E Smudde | 8/10 | 5050 days | 1% |
| Eric & Liz McKean | 10/10 | 5385 days | 1% |
| Pieter Middeldorp | 8/10 | 5764 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ohiwa Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Ohiwa Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ohiwa Tasman Holiday Parks experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.