Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Omokoroa TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Omokoroa TOP 10 Holiday Park
Valid Reviews
74 Valid Reviews
The Omokoroa TOP 10 Holiday Park experience has a total of 75 reviews. There are 74 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 74 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
57% |
| 9/10 | 19 |
|
26% |
| 8/10 | 4 |
|
5% |
| 7/10 | 7 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.16% Average
The raw data average (mean) for all the Omokoroa TOP 10 Holiday Park valid reviews is 92.16% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
93.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Andy Slater | 10/10 | 952 days | 100% |
| Gavin | 8/10 | 1712 days | 12% |
| P, H & H | 5/10 | 1802 days | 8% |
| Lord Barker | 10/10 | 2717 days | 7% |
| Nat | 7/10 | 2839 days | 6% |
| Phil Liu | 10/10 | 2839 days | 6% |
| Tracey Ryan | 10/10 | 3720 days | 3% |
| kim t | 10/10 | 3721 days | 3% |
| David | 9/10 | 3873 days | 2% |
| Chris Burgin | 7/10 | 3934 days | 2% |
| Chris Ogilvie | 9/10 | 3962 days | 2% |
| Mat FX | 5/10 | 3962 days | 1% |
| grant willis | 7/10 | 3962 days | 1% |
| Ian Watson | 10/10 | 4016 days | 1% |
| Daryl Morrell | 10/10 | 4024 days | 1% |
| Heather Kingston | 9/10 | 4024 days | 1% |
| Andrew Deamer | 10/10 | 4085 days | 1% |
| Gary Spaz | 10/10 | 4085 days | 1% |
| mamsie | 9/10 | 4208 days | 1% |
| Del Townsend | 10/10 | 4269 days | 0% |
| Debbie Jacobs | 9/10 | 4359 days | 0% |
| leonard | 10/10 | 4573 days | 2% |
| Caitlin Etherington | 10/10 | 4604 days | 2% |
| dontstayathome | 10/10 | 4634 days | 2% |
| Margaret_Sao | 10/10 | 4665 days | 2% |
| Stu Turner | 7/10 | 4665 days | 2% |
| Narik Eyr | 10/10 | 4693 days | 2% |
| Kylie Forsythe | 9/10 | 4693 days | 2% |
| Swee Han Lim | 9/10 | 4724 days | 2% |
| Simone | 10/10 | 4724 days | 2% |
| lleary | 9/10 | 4755 days | 2% |
| flan | 10/10 | 4785 days | 2% |
| carsonh | 9/10 | 4816 days | 2% |
| margs157 | 10/10 | 4816 days | 2% |
| sharongwinnell | 10/10 | 4816 days | 2% |
| brian_olsen | 10/10 | 4846 days | 2% |
| Lollies | 10/10 | 4846 days | 2% |
| Janm1 | 10/10 | 4846 days | 2% |
| Shaunr | 7/10 | 4877 days | 2% |
| Minpin | 10/10 | 4877 days | 2% |
| huggyfamily | 10/10 | 4908 days | 2% |
| imriewilson | 10/10 | 4908 days | 2% |
| Phil_and_Marion | 10/10 | 4938 days | 2% |
| DMM72 | 7/10 | 4999 days | 2% |
| annieG | 9/10 | 5059 days | 2% |
| sandyd | 10/10 | 5090 days | 2% |
| akglenny | 8/10 | 5090 days | 2% |
| KerenP | 9/10 | 5090 days | 2% |
| cmr0551 | 9/10 | 5090 days | 2% |
| Michael | 10/10 | 5121 days | 2% |
| Chippyroo | 10/10 | 5151 days | 2% |
| AndreaE | 10/10 | 5182 days | 2% |
| mincemeat | 9/10 | 5212 days | 2% |
| nicang | 10/10 | 5304 days | 2% |
| Jon_and_Family | 9/10 | 5365 days | 2% |
| Reiner | 10/10 | 5396 days | 2% |
| k1k1barb | 10/10 | 5424 days | 2% |
| rachelsloane | 10/10 | 5455 days | 2% |
| moriyah | 9/10 | 5455 days | 2% |
| zeppie | 10/10 | 5455 days | 2% |
| mandm | 10/10 | 5486 days | 2% |
| Mary | 9/10 | 5486 days | 2% |
| mkire | 10/10 | 5486 days | 2% |
| Leem | 9/10 | 5547 days | 2% |
| John Wekking | 9/10 | 5547 days | 2% |
| bshive_on_the_go | 10/10 | 5577 days | 2% |
| avolkov | 10/10 | 5639 days | 2% |
| seamew | 10/10 | 5639 days | 2% |
| unibar | 8/10 | 5639 days | 2% |
| SandieB | 7/10 | 5639 days | 2% |
| chrismuz | 10/10 | 5669 days | 2% |
| JBH68 | 9/10 | 5820 days | 2% |
| scullywag | 10/10 | 5820 days | 2% |
| Viola | 8/10 | 6137 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Omokoroa TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Omokoroa TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Omokoroa TOP 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
1.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.