Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
126 Valid Reviews
The Taumarunui Holiday Park experience has a total of 127 reviews. There are 126 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 126 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 23 |
|
18% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.32% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.32% and is based on 126 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 126 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Richard | 3/10 | 76 days | 58% |
| Philippe | 1/10 | 318 days | 41% |
| Carolyn Wilson | 10/10 | 349 days | 100% |
| Hilary Murphy | 5/10 | 441 days | 73% |
| Janet and Kevin | 8/10 | 655 days | 80% |
| Dissatisfied Local | 1/10 | 929 days | 22% |
| Tanja | 5/10 | 990 days | 37% |
| River | 6/10 | 1141 days | 29% |
| Colleen | 8/10 | 1445 days | 14% |
| Melanie | 7/10 | 1629 days | 7% |
| Dan | 6/10 | 1659 days | 6% |
| Nik | 7/10 | 2176 days | 4% |
| Shannon | 8/10 | 2207 days | 4% |
| Flatlanders | 9/10 | 2541 days | 4% |
| Merm | 1/10 | 2572 days | 2% |
| Kim | 2/10 | 2572 days | 2% |
| Peter | 10/10 | 2786 days | 3% |
| Lindsey Horton | 10/10 | 2888 days | 3% |
| Jye Hurrell | 10/10 | 2964 days | 3% |
| Anke Vehmeiers | 9/10 | 3069 days | 3% |
| Eric Tunnicliffe | 10/10 | 3090 days | 3% |
| Sijmen Vos | 10/10 | 3223 days | 2% |
| Alejandro Cano | 10/10 | 3299 days | 2% |
| Tom and Janet | 9/10 | 3338 days | 2% |
| Jenny Dickinson | 10/10 | 3347 days | 2% |
| Kevin Thompson | 8/10 | 3484 days | 2% |
| Sven Kraschinski | 5/10 | 3568 days | 1% |
| Volker Stroenisch | 10/10 | 3572 days | 2% |
| Tinna Flower | 9/10 | 3576 days | 2% |
| Paul Smith | 6/10 | 3582 days | 1% |
| Don | 9/10 | 3605 days | 2% |
| Christy Stead | 5/10 | 3629 days | 1% |
| Rob Brown | 10/10 | 3637 days | 2% |
| Kresten Skak | 7/10 | 3659 days | 1% |
| Jacqui | 5/10 | 3736 days | 1% |
| Yvonne Bell | 9/10 | 3758 days | 1% |
| Susan Chambers | 8/10 | 3970 days | 1% |
| Ines | 8/10 | 3974 days | 1% |
| Adam Taylor | 10/10 | 4001 days | 1% |
| tim harnisch | 10/10 | 4001 days | 1% |
| Sibylle and Nadine | 9/10 | 4024 days | 0% |
| Huw Harvey | 10/10 | 4032 days | 1% |
| Sidney Stokkers | 8/10 | 4062 days | 1% |
| Cedrick Poirier | 4/10 | 4076 days | 0% |
| Mike Fricker | 6/10 | 4247 days | 0% |
| Elise Boinnot | 10/10 | 4335 days | 0% |
| M & S Ross | 10/10 | 4367 days | 0% |
| Theresa Meredith | 9/10 | 4367 days | 0% |
| ManuKris | 10/10 | 4367 days | 0% |
| michael@tracey bennett | 10/10 | 4367 days | 0% |
| Graeme&Ann Bullock | 10/10 | 4367 days | 0% |
| Barbara Schädl | 10/10 | 4398 days | 1% |
| Doug Gerrard | 9/10 | 4398 days | 1% |
| Jonathan Bourla | 10/10 | 4489 days | 1% |
| Sue Clark | 10/10 | 4612 days | 1% |
| Mandy | 10/10 | 4642 days | 1% |
| Tomek | 8/10 | 4673 days | 1% |
| KDS_Holiday | 10/10 | 4673 days | 1% |
| allyson wilson | 10/10 | 4701 days | 1% |
| Janice Marinkovich | 8/10 | 4701 days | 1% |
| Katie T | 10/10 | 4701 days | 1% |
| Clive | 8/10 | 4701 days | 1% |
| Cabby | 10/10 | 4701 days | 1% |
| marilyncd | 10/10 | 4732 days | 1% |
| antje fricke | 10/10 | 4732 days | 1% |
| Matt Dobson | 10/10 | 4732 days | 1% |
| Fred and Carin | 9/10 | 4732 days | 1% |
| Jacksons | 10/10 | 4732 days | 1% |
| Christine196 | 10/10 | 4763 days | 1% |
| Lisa81 | 10/10 | 4854 days | 1% |
| akie64 | 10/10 | 4885 days | 1% |
| evvoltura | 10/10 | 4916 days | 1% |
| lindsaynadine | 10/10 | 4977 days | 1% |
| Nepolo | 10/10 | 4977 days | 1% |
| Lindafd1 | 9/10 | 5007 days | 1% |
| Yakker | 10/10 | 5007 days | 1% |
| Ute Rogawski | 9/10 | 5059 days | 1% |
| margaretblakeley | 9/10 | 5067 days | 1% |
| hermanverman | 10/10 | 5098 days | 1% |
| Ela | 8/10 | 5098 days | 1% |
| stevenkarlclark | 10/10 | 5129 days | 1% |
| impivaarajones | 10/10 | 5129 days | 1% |
| simone13 | 10/10 | 5129 days | 1% |
| davedouglas | 10/10 | 5129 days | 1% |
| le60vin | 10/10 | 5159 days | 1% |
| Angela_Kay | 10/10 | 5190 days | 1% |
| patricio77 | 10/10 | 5190 days | 1% |
| rjbenito | 10/10 | 5190 days | 1% |
| agustin | 10/10 | 5190 days | 1% |
| steve1234 | 10/10 | 5190 days | 1% |
| forden | 10/10 | 5251 days | 1% |
| pig | 10/10 | 5282 days | 1% |
| tobygeorge | 9/10 | 5343 days | 1% |
| wxcooper | 10/10 | 5343 days | 1% |
| English_Campers | 10/10 | 5373 days | 1% |
| hopkinsfamily | 9/10 | 5373 days | 1% |
| ericn | 10/10 | 5404 days | 1% |
| TJD | 10/10 | 5404 days | 1% |
| amyrobertson | 10/10 | 5404 days | 1% |
| Bain | 9/10 | 5432 days | 1% |
| Kim Verschaffelt | 10/10 | 5463 days | 1% |
| richard___ilona | 10/10 | 5463 days | 1% |
| bls | 10/10 | 5463 days | 1% |
| clydewalshe | 10/10 | 5463 days | 1% |
| franciewalshe | 10/10 | 5463 days | 1% |
| kated371 | 10/10 | 5463 days | 1% |
| ieb | 10/10 | 5463 days | 1% |
| ci600 | 9/10 | 5494 days | 1% |
| kaye | 10/10 | 5494 days | 1% |
| Gerdefisherman | 10/10 | 5524 days | 1% |
| KiwiAngler | 9/10 | 5524 days | 1% |
| BJP | 9/10 | 5524 days | 1% |
| ThePresident | 10/10 | 5524 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5524 days | 1% |
| cst | 10/10 | 5555 days | 1% |
| lalaishu | 9/10 | 5616 days | 1% |
| olgazurdo | 10/10 | 5647 days | 1% |
| MXNUT | 8/10 | 5738 days | 1% |
| dino3310 | 9/10 | 5738 days | 1% |
| Caseye | 1/10 | 5797 days | 0% |
| FC46 | 1/10 | 5797 days | 0% |
| HerrKlink | 1/10 | 5797 days | 0% |
| Cabin_fever | 4/10 | 5797 days | 1% |
| dadpole | 3/10 | 5797 days | 1% |
| Kazmeister | 9/10 | 5889 days | 1% |
| david | 9/10 | 6146 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 61 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 58 | -1.18% |
| 59 | -1.20% |
| 60 | -1.22% |
| 61 | -1.24% |
| 62 | -1.26% |
| 63 | -1.28% |
| 64 | -1.30% |
| … | … |
Balancing Adjustment
9.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.