Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
125 Valid Reviews
The Taumarunui Holiday Park experience has a total of 126 reviews. There are 125 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 125 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 23 |
|
18% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.76% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.76% and is based on 125 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 125 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
69.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Philippe | 1/10 | 39 days | 41% |
| Carolyn Wilson | 10/10 | 70 days | 100% |
| Hilary Murphy | 5/10 | 162 days | 75% |
| Janet and Kevin | 8/10 | 376 days | 90% |
| Dissatisfied Local | 1/10 | 650 days | 31% |
| Tanja | 5/10 | 711 days | 54% |
| River | 6/10 | 862 days | 50% |
| Colleen | 8/10 | 1166 days | 29% |
| Melanie | 7/10 | 1350 days | 17% |
| Dan | 6/10 | 1380 days | 14% |
| Nik | 7/10 | 1897 days | 5% |
| Shannon | 8/10 | 1928 days | 5% |
| Flatlanders | 9/10 | 2262 days | 4% |
| Merm | 1/10 | 2293 days | 2% |
| Kim | 2/10 | 2293 days | 2% |
| Peter | 10/10 | 2507 days | 4% |
| Lindsey Horton | 10/10 | 2609 days | 3% |
| Jye Hurrell | 10/10 | 2685 days | 3% |
| Anke Vehmeiers | 9/10 | 2790 days | 3% |
| Eric Tunnicliffe | 10/10 | 2811 days | 3% |
| Sijmen Vos | 10/10 | 2944 days | 3% |
| Alejandro Cano | 10/10 | 3020 days | 3% |
| Tom and Janet | 9/10 | 3059 days | 3% |
| Jenny Dickinson | 10/10 | 3068 days | 3% |
| Kevin Thompson | 8/10 | 3205 days | 2% |
| Sven Kraschinski | 5/10 | 3289 days | 2% |
| Volker Stroenisch | 10/10 | 3293 days | 2% |
| Tinna Flower | 9/10 | 3297 days | 2% |
| Paul Smith | 6/10 | 3303 days | 2% |
| Don | 9/10 | 3326 days | 2% |
| Christy Stead | 5/10 | 3350 days | 2% |
| Rob Brown | 10/10 | 3358 days | 2% |
| Kresten Skak | 7/10 | 3380 days | 2% |
| Jacqui | 5/10 | 3457 days | 1% |
| Yvonne Bell | 9/10 | 3479 days | 2% |
| Susan Chambers | 8/10 | 3691 days | 1% |
| Ines | 8/10 | 3695 days | 1% |
| Adam Taylor | 10/10 | 3722 days | 1% |
| tim harnisch | 10/10 | 3722 days | 1% |
| Sibylle and Nadine | 9/10 | 3745 days | 1% |
| Huw Harvey | 10/10 | 3753 days | 1% |
| Sidney Stokkers | 8/10 | 3783 days | 1% |
| Cedrick Poirier | 4/10 | 3797 days | 0% |
| Mike Fricker | 6/10 | 3968 days | 1% |
| Elise Boinnot | 10/10 | 4056 days | 0% |
| M & S Ross | 10/10 | 4088 days | 1% |
| Theresa Meredith | 9/10 | 4088 days | 1% |
| ManuKris | 10/10 | 4088 days | 1% |
| michael@tracey bennett | 10/10 | 4088 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4088 days | 1% |
| Barbara Schädl | 10/10 | 4119 days | 0% |
| Doug Gerrard | 9/10 | 4119 days | 0% |
| Jonathan Bourla | 10/10 | 4210 days | 0% |
| Sue Clark | 10/10 | 4333 days | 0% |
| Mandy | 10/10 | 4363 days | 0% |
| Tomek | 8/10 | 4394 days | 1% |
| KDS_Holiday | 10/10 | 4394 days | 1% |
| allyson wilson | 10/10 | 4422 days | 1% |
| Janice Marinkovich | 8/10 | 4422 days | 1% |
| Katie T | 10/10 | 4422 days | 1% |
| Clive | 8/10 | 4422 days | 1% |
| Cabby | 10/10 | 4422 days | 1% |
| marilyncd | 10/10 | 4453 days | 1% |
| antje fricke | 10/10 | 4453 days | 1% |
| Matt Dobson | 10/10 | 4453 days | 1% |
| Fred and Carin | 9/10 | 4453 days | 1% |
| Jacksons | 10/10 | 4453 days | 1% |
| Christine196 | 10/10 | 4484 days | 1% |
| Lisa81 | 10/10 | 4575 days | 1% |
| akie64 | 10/10 | 4606 days | 1% |
| evvoltura | 10/10 | 4637 days | 1% |
| lindsaynadine | 10/10 | 4698 days | 1% |
| Nepolo | 10/10 | 4698 days | 1% |
| Lindafd1 | 9/10 | 4728 days | 1% |
| Yakker | 10/10 | 4728 days | 1% |
| Ute Rogawski | 9/10 | 4780 days | 1% |
| margaretblakeley | 9/10 | 4788 days | 1% |
| hermanverman | 10/10 | 4819 days | 1% |
| Ela | 8/10 | 4819 days | 1% |
| stevenkarlclark | 10/10 | 4850 days | 1% |
| impivaarajones | 10/10 | 4850 days | 1% |
| simone13 | 10/10 | 4850 days | 1% |
| davedouglas | 10/10 | 4850 days | 1% |
| le60vin | 10/10 | 4880 days | 1% |
| Angela_Kay | 10/10 | 4911 days | 1% |
| patricio77 | 10/10 | 4911 days | 1% |
| rjbenito | 10/10 | 4911 days | 1% |
| agustin | 10/10 | 4911 days | 1% |
| steve1234 | 10/10 | 4911 days | 1% |
| forden | 10/10 | 4972 days | 1% |
| pig | 10/10 | 5003 days | 1% |
| tobygeorge | 9/10 | 5064 days | 1% |
| wxcooper | 10/10 | 5064 days | 1% |
| English_Campers | 10/10 | 5094 days | 1% |
| hopkinsfamily | 9/10 | 5094 days | 1% |
| ericn | 10/10 | 5125 days | 1% |
| TJD | 10/10 | 5125 days | 1% |
| amyrobertson | 10/10 | 5125 days | 1% |
| Bain | 9/10 | 5153 days | 1% |
| Kim Verschaffelt | 10/10 | 5184 days | 1% |
| richard___ilona | 10/10 | 5184 days | 1% |
| bls | 10/10 | 5184 days | 1% |
| clydewalshe | 10/10 | 5184 days | 1% |
| franciewalshe | 10/10 | 5184 days | 1% |
| kated371 | 10/10 | 5184 days | 1% |
| ieb | 10/10 | 5184 days | 1% |
| ci600 | 9/10 | 5215 days | 1% |
| kaye | 10/10 | 5215 days | 1% |
| Gerdefisherman | 10/10 | 5245 days | 1% |
| KiwiAngler | 9/10 | 5245 days | 1% |
| BJP | 9/10 | 5245 days | 1% |
| ThePresident | 10/10 | 5245 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5245 days | 1% |
| cst | 10/10 | 5276 days | 1% |
| lalaishu | 9/10 | 5337 days | 1% |
| olgazurdo | 10/10 | 5368 days | 1% |
| MXNUT | 8/10 | 5459 days | 1% |
| dino3310 | 9/10 | 5459 days | 1% |
| Caseye | 1/10 | 5518 days | 0% |
| FC46 | 1/10 | 5518 days | 0% |
| HerrKlink | 1/10 | 5518 days | 0% |
| Cabin_fever | 4/10 | 5518 days | 1% |
| dadpole | 3/10 | 5518 days | 1% |
| Kazmeister | 9/10 | 5610 days | 1% |
| david | 9/10 | 5867 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.48% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 24 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 21 | -0.42% |
| 22 | -0.44% |
| 23 | -0.46% |
| 24 | -0.48% |
| 25 | -0.50% |
| 26 | -0.52% |
| 27 | -0.54% |
| … | … |
Balancing Adjustment
7.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.