G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
126 Valid Reviews
The Taumarunui Holiday Park experience has a total of 127 reviews. There are 126 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 126 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
54% |
| 9/10 | 23 |
|
18% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 2 |
|
2% |
| 2/10 | 1 |
|
1% |
| 1/10 | 6 |
|
5% |
85.32% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 85.32% and is based on 126 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 126 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
66.58%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Richard | 3/10 | 67 days | 58% |
| Philippe | 1/10 | 309 days | 41% |
| Carolyn Wilson | 10/10 | 340 days | 100% |
| Hilary Murphy | 5/10 | 432 days | 73% |
| Janet and Kevin | 8/10 | 646 days | 80% |
| Dissatisfied Local | 1/10 | 920 days | 22% |
| Tanja | 5/10 | 981 days | 37% |
| River | 6/10 | 1132 days | 30% |
| Colleen | 8/10 | 1436 days | 14% |
| Melanie | 7/10 | 1620 days | 7% |
| Dan | 6/10 | 1650 days | 6% |
| Nik | 7/10 | 2167 days | 4% |
| Shannon | 8/10 | 2198 days | 4% |
| Flatlanders | 9/10 | 2532 days | 4% |
| Merm | 1/10 | 2563 days | 2% |
| Kim | 2/10 | 2563 days | 2% |
| Peter | 10/10 | 2777 days | 3% |
| Lindsey Horton | 10/10 | 2879 days | 3% |
| Jye Hurrell | 10/10 | 2955 days | 3% |
| Anke Vehmeiers | 9/10 | 3060 days | 3% |
| Eric Tunnicliffe | 10/10 | 3081 days | 3% |
| Sijmen Vos | 10/10 | 3214 days | 2% |
| Alejandro Cano | 10/10 | 3290 days | 2% |
| Tom and Janet | 9/10 | 3329 days | 2% |
| Jenny Dickinson | 10/10 | 3338 days | 2% |
| Kevin Thompson | 8/10 | 3476 days | 2% |
| Sven Kraschinski | 5/10 | 3559 days | 1% |
| Volker Stroenisch | 10/10 | 3563 days | 2% |
| Tinna Flower | 9/10 | 3568 days | 2% |
| Paul Smith | 6/10 | 3573 days | 1% |
| Don | 9/10 | 3597 days | 2% |
| Christy Stead | 5/10 | 3620 days | 1% |
| Rob Brown | 10/10 | 3628 days | 2% |
| Kresten Skak | 7/10 | 3650 days | 1% |
| Jacqui | 5/10 | 3727 days | 1% |
| Yvonne Bell | 9/10 | 3750 days | 1% |
| Susan Chambers | 8/10 | 3962 days | 1% |
| Ines | 8/10 | 3965 days | 1% |
| Adam Taylor | 10/10 | 3993 days | 1% |
| tim harnisch | 10/10 | 3993 days | 1% |
| Sibylle and Nadine | 9/10 | 4015 days | 0% |
| Huw Harvey | 10/10 | 4024 days | 1% |
| Sidney Stokkers | 8/10 | 4054 days | 1% |
| Cedrick Poirier | 4/10 | 4067 days | 0% |
| Mike Fricker | 6/10 | 4238 days | 0% |
| Elise Boinnot | 10/10 | 4326 days | 0% |
| M & S Ross | 10/10 | 4358 days | 0% |
| Theresa Meredith | 9/10 | 4358 days | 0% |
| ManuKris | 10/10 | 4358 days | 0% |
| michael@tracey bennett | 10/10 | 4358 days | 0% |
| Graeme&Ann Bullock | 10/10 | 4358 days | 0% |
| Barbara Schädl | 10/10 | 4389 days | 1% |
| Doug Gerrard | 9/10 | 4389 days | 1% |
| Jonathan Bourla | 10/10 | 4480 days | 1% |
| Sue Clark | 10/10 | 4603 days | 1% |
| Mandy | 10/10 | 4633 days | 1% |
| Tomek | 8/10 | 4664 days | 1% |
| KDS_Holiday | 10/10 | 4664 days | 1% |
| allyson wilson | 10/10 | 4692 days | 1% |
| Janice Marinkovich | 8/10 | 4692 days | 1% |
| Katie T | 10/10 | 4692 days | 1% |
| Clive | 8/10 | 4692 days | 1% |
| Cabby | 10/10 | 4692 days | 1% |
| marilyncd | 10/10 | 4723 days | 1% |
| antje fricke | 10/10 | 4723 days | 1% |
| Matt Dobson | 10/10 | 4723 days | 1% |
| Fred and Carin | 9/10 | 4723 days | 1% |
| Jacksons | 10/10 | 4723 days | 1% |
| Christine196 | 10/10 | 4754 days | 1% |
| Lisa81 | 10/10 | 4845 days | 1% |
| akie64 | 10/10 | 4876 days | 1% |
| evvoltura | 10/10 | 4907 days | 1% |
| lindsaynadine | 10/10 | 4968 days | 1% |
| Nepolo | 10/10 | 4968 days | 1% |
| Lindafd1 | 9/10 | 4998 days | 1% |
| Yakker | 10/10 | 4998 days | 1% |
| Ute Rogawski | 9/10 | 5050 days | 1% |
| margaretblakeley | 9/10 | 5058 days | 1% |
| hermanverman | 10/10 | 5089 days | 1% |
| Ela | 8/10 | 5089 days | 1% |
| stevenkarlclark | 10/10 | 5120 days | 1% |
| impivaarajones | 10/10 | 5120 days | 1% |
| simone13 | 10/10 | 5120 days | 1% |
| davedouglas | 10/10 | 5120 days | 1% |
| le60vin | 10/10 | 5150 days | 1% |
| Angela_Kay | 10/10 | 5181 days | 1% |
| patricio77 | 10/10 | 5181 days | 1% |
| rjbenito | 10/10 | 5181 days | 1% |
| agustin | 10/10 | 5181 days | 1% |
| steve1234 | 10/10 | 5181 days | 1% |
| forden | 10/10 | 5242 days | 1% |
| pig | 10/10 | 5273 days | 1% |
| tobygeorge | 9/10 | 5334 days | 1% |
| wxcooper | 10/10 | 5334 days | 1% |
| English_Campers | 10/10 | 5364 days | 1% |
| hopkinsfamily | 9/10 | 5364 days | 1% |
| ericn | 10/10 | 5395 days | 1% |
| TJD | 10/10 | 5395 days | 1% |
| amyrobertson | 10/10 | 5395 days | 1% |
| Bain | 9/10 | 5423 days | 1% |
| Kim Verschaffelt | 10/10 | 5454 days | 1% |
| richard___ilona | 10/10 | 5454 days | 1% |
| bls | 10/10 | 5454 days | 1% |
| clydewalshe | 10/10 | 5454 days | 1% |
| franciewalshe | 10/10 | 5454 days | 1% |
| kated371 | 10/10 | 5454 days | 1% |
| ieb | 10/10 | 5454 days | 1% |
| ci600 | 9/10 | 5485 days | 1% |
| kaye | 10/10 | 5485 days | 1% |
| Gerdefisherman | 10/10 | 5515 days | 1% |
| KiwiAngler | 9/10 | 5515 days | 1% |
| BJP | 9/10 | 5515 days | 1% |
| ThePresident | 10/10 | 5515 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5515 days | 1% |
| cst | 10/10 | 5546 days | 1% |
| lalaishu | 9/10 | 5607 days | 1% |
| olgazurdo | 10/10 | 5638 days | 1% |
| MXNUT | 8/10 | 5729 days | 1% |
| dino3310 | 9/10 | 5729 days | 1% |
| Caseye | 1/10 | 5788 days | 0% |
| FC46 | 1/10 | 5788 days | 0% |
| HerrKlink | 1/10 | 5788 days | 0% |
| Cabin_fever | 4/10 | 5788 days | 1% |
| dadpole | 3/10 | 5788 days | 1% |
| Kazmeister | 9/10 | 5880 days | 1% |
| david | 9/10 | 6137 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.08% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 53 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 50 | -1.02% |
| 51 | -1.04% |
| 52 | -1.06% |
| 53 | -1.08% |
| 54 | -1.10% |
| 55 | -1.12% |
| 56 | -1.14% |
| … | … |
Balancing Adjustment
9.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.