Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taumarunui Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Taumarunui Holiday Park
Valid Reviews
124 Valid Reviews
The Taumarunui Holiday Park experience has a total of 125 reviews. There are 124 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 124 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
55% |
| 9/10 | 23 |
|
19% |
| 8/10 | 12 |
|
10% |
| 7/10 | 3 |
|
2% |
| 6/10 | 4 |
|
3% |
| 5/10 | 5 |
|
4% |
| 4/10 | 2 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 5 |
|
4% |
86.37% Average
The raw data average (mean) for all the Taumarunui Holiday Park valid reviews is 86.37% and is based on 124 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
5 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 124 valid reviews, the experience has 5 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 5 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
20% |
| 9/10 | 3 |
|
60% |
| 8/10 | 0 |
|
0% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
20% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.00% Average
The raw data average (mean) for all the Taumarunui Holiday Park face-to-face reviews is 82.00% and is based on 5 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
72.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carolyn Wilson | 10/10 | 30 days | 100% |
| Hilary Murphy | 5/10 | 122 days | 76% |
| Janet and Kevin | 8/10 | 336 days | 92% |
| Dissatisfied Local | 1/10 | 610 days | 32% |
| Tanja | 5/10 | 671 days | 57% |
| River | 6/10 | 822 days | 53% |
| Colleen | 8/10 | 1126 days | 32% |
| Melanie | 7/10 | 1310 days | 19% |
| Dan | 6/10 | 1340 days | 16% |
| Nik | 7/10 | 1857 days | 5% |
| Shannon | 8/10 | 1888 days | 5% |
| Flatlanders | 9/10 | 2222 days | 4% |
| Merm | 1/10 | 2253 days | 2% |
| Kim | 2/10 | 2253 days | 2% |
| Peter | 10/10 | 2467 days | 4% |
| Lindsey Horton | 10/10 | 2569 days | 3% |
| Jye Hurrell | 10/10 | 2645 days | 3% |
| Anke Vehmeiers | 9/10 | 2750 days | 3% |
| Eric Tunnicliffe | 10/10 | 2771 days | 3% |
| Sijmen Vos | 10/10 | 2904 days | 3% |
| Alejandro Cano | 10/10 | 2980 days | 3% |
| Tom and Janet | 9/10 | 3019 days | 3% |
| Jenny Dickinson | 10/10 | 3028 days | 3% |
| Kevin Thompson | 8/10 | 3165 days | 2% |
| Sven Kraschinski | 5/10 | 3249 days | 2% |
| Volker Stroenisch | 10/10 | 3253 days | 2% |
| Tinna Flower | 9/10 | 3257 days | 2% |
| Paul Smith | 6/10 | 3263 days | 2% |
| Don | 9/10 | 3286 days | 2% |
| Christy Stead | 5/10 | 3310 days | 2% |
| Rob Brown | 10/10 | 3318 days | 2% |
| Kresten Skak | 7/10 | 3340 days | 2% |
| Jacqui | 5/10 | 3417 days | 1% |
| Yvonne Bell | 9/10 | 3439 days | 2% |
| Susan Chambers | 8/10 | 3651 days | 1% |
| Ines | 8/10 | 3655 days | 1% |
| Adam Taylor | 10/10 | 3682 days | 1% |
| tim harnisch | 10/10 | 3682 days | 1% |
| Sibylle and Nadine | 9/10 | 3705 days | 1% |
| Huw Harvey | 10/10 | 3713 days | 1% |
| Sidney Stokkers | 8/10 | 3743 days | 1% |
| Cedrick Poirier | 4/10 | 3757 days | 0% |
| Mike Fricker | 6/10 | 3928 days | 1% |
| Elise Boinnot | 10/10 | 4016 days | 0% |
| M & S Ross | 10/10 | 4048 days | 1% |
| Theresa Meredith | 9/10 | 4048 days | 1% |
| ManuKris | 10/10 | 4048 days | 1% |
| michael@tracey bennett | 10/10 | 4048 days | 1% |
| Graeme&Ann Bullock | 10/10 | 4048 days | 1% |
| Barbara Schädl | 10/10 | 4079 days | 1% |
| Doug Gerrard | 9/10 | 4079 days | 1% |
| Jonathan Bourla | 10/10 | 4170 days | 0% |
| Sue Clark | 10/10 | 4293 days | 0% |
| Mandy | 10/10 | 4323 days | 0% |
| Tomek | 8/10 | 4354 days | 0% |
| KDS_Holiday | 10/10 | 4354 days | 0% |
| allyson wilson | 10/10 | 4382 days | 1% |
| Janice Marinkovich | 8/10 | 4382 days | 1% |
| Katie T | 10/10 | 4382 days | 1% |
| Clive | 8/10 | 4382 days | 1% |
| Cabby | 10/10 | 4382 days | 1% |
| marilyncd | 10/10 | 4413 days | 1% |
| antje fricke | 10/10 | 4413 days | 1% |
| Matt Dobson | 10/10 | 4413 days | 1% |
| Fred and Carin | 9/10 | 4413 days | 1% |
| Jacksons | 10/10 | 4413 days | 1% |
| Christine196 | 10/10 | 4444 days | 1% |
| Lisa81 | 10/10 | 4535 days | 1% |
| akie64 | 10/10 | 4566 days | 1% |
| evvoltura | 10/10 | 4597 days | 1% |
| lindsaynadine | 10/10 | 4658 days | 1% |
| Nepolo | 10/10 | 4658 days | 1% |
| Lindafd1 | 9/10 | 4688 days | 1% |
| Yakker | 10/10 | 4688 days | 1% |
| Ute Rogawski | 9/10 | 4740 days | 1% |
| margaretblakeley | 9/10 | 4748 days | 1% |
| hermanverman | 10/10 | 4779 days | 1% |
| Ela | 8/10 | 4779 days | 1% |
| stevenkarlclark | 10/10 | 4810 days | 1% |
| impivaarajones | 10/10 | 4810 days | 1% |
| simone13 | 10/10 | 4810 days | 1% |
| davedouglas | 10/10 | 4810 days | 1% |
| le60vin | 10/10 | 4840 days | 1% |
| Angela_Kay | 10/10 | 4871 days | 1% |
| patricio77 | 10/10 | 4871 days | 1% |
| rjbenito | 10/10 | 4871 days | 1% |
| agustin | 10/10 | 4871 days | 1% |
| steve1234 | 10/10 | 4871 days | 1% |
| forden | 10/10 | 4932 days | 1% |
| pig | 10/10 | 4963 days | 1% |
| tobygeorge | 9/10 | 5024 days | 1% |
| wxcooper | 10/10 | 5024 days | 1% |
| English_Campers | 10/10 | 5054 days | 1% |
| hopkinsfamily | 9/10 | 5054 days | 1% |
| ericn | 10/10 | 5085 days | 1% |
| TJD | 10/10 | 5085 days | 1% |
| amyrobertson | 10/10 | 5085 days | 1% |
| Bain | 9/10 | 5113 days | 1% |
| Kim Verschaffelt | 10/10 | 5144 days | 1% |
| richard___ilona | 10/10 | 5144 days | 1% |
| bls | 10/10 | 5144 days | 1% |
| clydewalshe | 10/10 | 5144 days | 1% |
| franciewalshe | 10/10 | 5144 days | 1% |
| kated371 | 10/10 | 5144 days | 1% |
| ieb | 10/10 | 5144 days | 1% |
| ci600 | 9/10 | 5175 days | 1% |
| kaye | 10/10 | 5175 days | 1% |
| Gerdefisherman | 10/10 | 5205 days | 1% |
| KiwiAngler | 9/10 | 5205 days | 1% |
| BJP | 9/10 | 5205 days | 1% |
| ThePresident | 10/10 | 5205 days | 1% |
| Andrea Hasenoehrl | 10/10 | 5205 days | 1% |
| cst | 10/10 | 5236 days | 1% |
| lalaishu | 9/10 | 5297 days | 1% |
| olgazurdo | 10/10 | 5328 days | 1% |
| MXNUT | 8/10 | 5419 days | 1% |
| dino3310 | 9/10 | 5419 days | 1% |
| Caseye | 1/10 | 5478 days | 0% |
| FC46 | 1/10 | 5478 days | 0% |
| HerrKlink | 1/10 | 5478 days | 0% |
| Cabin_fever | 4/10 | 5478 days | 1% |
| dadpole | 3/10 | 5478 days | 0% |
| Kazmeister | 9/10 | 5570 days | 1% |
| david | 9/10 | 5827 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Taumarunui Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.48% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Taumarunui Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Taumarunui Holiday Park experience has been adjusted for 23 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 20 | -0.41% |
| 21 | -0.43% |
| 22 | -0.46% |
| 23 | -0.48% |
| 24 | -0.50% |
| 25 | -0.52% |
| 26 | -0.54% |
| … | … |
Balancing Adjustment
5.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.