Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kawhia Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Kawhia Camping Ground
Valid Reviews
41 Valid Reviews
The Kawhia Camping Ground experience has a total of 43 reviews. There are 41 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 41 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
54% |
| 9/10 | 11 |
|
27% |
| 8/10 | 4 |
|
10% |
| 7/10 | 2 |
|
5% |
| 6/10 | 1 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.46% Average
The raw data average (mean) for all the Kawhia Camping Ground valid reviews is 91.46% and is based on 41 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 41 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
25% |
| 9/10 | 2 |
|
50% |
| 8/10 | 0 |
|
0% |
| 7/10 | 1 |
|
25% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.50% Average
The raw data average (mean) for all the Kawhia Camping Ground face-to-face reviews is 87.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Colin | 9/10 | 15 days | 100% |
| @getlostwanders | 6/10 | 380 days | 80% |
| Fini | 10/10 | 471 days | 88% |
| Rian Caccianiga | 8/10 | 532 days | 83% |
| Mabel | 10/10 | 532 days | 85% |
| Marie Perret | 10/10 | 563 days | 83% |
| Oswaldo | 9/10 | 685 days | 73% |
| Ella | 8/10 | 805 days | 62% |
| Julia | 10/10 | 805 days | 64% |
| Sarah Woolley | 10/10 | 805 days | 64% |
| B&Wild | 10/10 | 867 days | 58% |
| Sandra Turner | 4/10 | 1201 days | 18% |
| Paul | 9/10 | 1566 days | 8% |
| Tony | 8/10 | 1627 days | 7% |
| Stefan Hohmann | 10/10 | 1872 days | 5% |
| Mark | 9/10 | 1932 days | 4% |
| Ash | 9/10 | 2024 days | 4% |
| Leya | 10/10 | 2177 days | 4% |
| Eva Pehrson Sweden | 10/10 | 2266 days | 4% |
| Michelle Smith | 7/10 | 2572 days | 3% |
| David & Julie Frost | 10/10 | 2601 days | 3% |
| Lindsey Horton | 10/10 | 2644 days | 3% |
| Bill | 10/10 | 2722 days | 3% |
| Saskia Frank | 10/10 | 2845 days | 3% |
| Susan Boyton | 9/10 | 2890 days | 3% |
| Jonas Willmer | 9/10 | 2984 days | 2% |
| Ursula Schoenenberger | 10/10 | 3039 days | 2% |
| T Chugg | 9/10 | 3061 days | 1% |
| Paul Smith | 8/10 | 3342 days | 2% |
| Janneke Hekhuis | 9/10 | 3373 days | 2% |
| Anja Timm | 10/10 | 3418 days | 2% |
| Jacqui | 9/10 | 3492 days | 1% |
| Melvin Spear | 10/10 | 3693 days | 1% |
| Ingo Hartmeyer | 10/10 | 3757 days | 1% |
| Lee | 10/10 | 3818 days | 1% |
| Michael Simonsen | 10/10 | 4092 days | 0% |
| Gates Whanau | 10/10 | 4154 days | 0% |
| Nigel & Annie Dale | 10/10 | 4184 days | 0% |
| Jorg Steffens | 10/10 | 4806 days | 0% |
| warrenp | 7/10 | 5600 days | 0% |
| PeterG | 9/10 | 5892 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Kawhia Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 66 days. However the Kawhia Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Kawhia Camping Ground experience has been adjusted for 6 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 3 | -0.05% |
| 4 | -0.07% |
| 5 | -0.09% |
| 6 | -0.10% |
| 7 | -0.12% |
| 8 | -0.14% |
| 9 | -0.15% |
| … | … |
Balancing Adjustment
1.03% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.