Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 1798 days 100%
Stefano Clerici 10/10 2346 days 79%
Lucile 9/10 2837 days 59%
Simon Hall 8/10 2870 days 57%
Mario Schaeffer 9/10 2872 days 58%
Erna Muller 8/10 2878 days 57%
Kristina Nunoz 8/10 2882 days 57%
Wendy Steer 9/10 2919 days 56%
Hannes 7/10 3174 days 43%
Sylvie Smets 8/10 3175 days 46%
Jamie Serieux 8/10 3182 days 45%
Luala F 8/10 3186 days 45%
Birthe 8/10 3190 days 45%
Michael Regensburger 7/10 3197 days 42%
Paul and Astrid 10/10 3211 days 45%
Maddalena Buffoni 10/10 3218 days 45%
Tina Rust 10/10 3218 days 45%
Fabian 6/10 3223 days 38%
Josef Biller 10/10 3223 days 45%
Stella and Merle 8/10 3235 days 43%
Christine Schtenker 8/10 3235 days 43%
Jonathan Gourmel 10/10 3237 days 44%
Mikkel Pallesen 6/10 3239 days 38%
Petru 8/10 3240 days 43%
Tom Theuer 10/10 3248 days 44%
Paul McDermott 10/10 3292 days 42%
Celia Nowak 9/10 3598 days 30%
Ives van der Sluijs 8/10 3612 days 29%
Mattias 7/10 3901 days 17%
Christina 7/10 3912 days 16%
Fenna Newmann 8/10 3937 days 16%
Sara Berton 10/10 3939 days 17%
Maxime Ripoche 10/10 3939 days 17%
Ruth Watkin 7/10 3954 days 15%
Dan Lawson 10/10 3970 days 15%
Jeremy 10/10 4020 days 14%
Loesje 6/10 4354 days 0%
Ingrid 9/10 4367 days 0%
Stephan Olivier 10/10 4389 days 19%
Stephan Olivier 10/10 4389 days 19%
Reinhard Stahl 8/10 4390 days 19%
Reinhard Stahl 8/10 4390 days 19%
Verest 9/10 4401 days 19%
Jaqi_Gary 9/10 4415 days 19%
KDS_Holiday 10/10 4446 days 19%
Keegan Jansen 8/10 4655 days 19%
Mike Breele 9/10 4660 days 19%
Denise & Maciej Holzer 8/10 4664 days 19%
Anglea de Smit 8/10 4671 days 19%
Hazel & Alan Damerell 10/10 4671 days 19%
Frans 9/10 4672 days 19%
Marjolein Hartsuiker 10/10 4675 days 19%
Fleur & Nils 8/10 4682 days 19%
Anika 8/10 4688 days 19%
Janet 8/10 4689 days 19%
bosha22 10/10 4720 days 19%
Andreas & Sonja 9/10 4767 days 19%
Derek 10/10 5006 days 19%
De Groot 9/10 5010 days 19%
Henrick Lund 10/10 5013 days 19%
Kari Tervo 9/10 5018 days 19%
Monica 10/10 5022 days 19%
Jan Vlasblom 8/10 5034 days 19%
Faucon 7/10 5041 days 18%
Derek Dean 9/10 5046 days 19%
Jarob Brezigar 8/10 5047 days 19%
ersinger 7/10 5360 days 18%
Alan & Lorna 8/10 5384 days 19%
Gerhard Kronen 8/10 5388 days 19%
jongejan 9/10 5397 days 19%
Josy 10/10 5411 days 19%
Ake Erlandsson 9/10 5415 days 19%
Matthias & Johannes 8/10 5417 days 19%
balthes 9/10 5464 days 19%
biene 10/10 5465 days 19%
braunweiler 8/10 5470 days 19%
nadinef 8/10 5473 days 19%
andres 9/10 5473 days 19%
Anne Ford 7/10 5483 days 18%
Artur D 8/10 5483 days 19%
Andrew Lonsdale 6/10 5709 days 17%
neeltjec 9/10 5725 days 19%
LaurensD 9/10 5725 days 19%
LuukKarin 8/10 5727 days 19%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.48% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.