Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Tane Mahuta Walk

Valid Reviews

84 Valid Reviews

The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 84 valid reviews:

Rating Count Percentage
10/10 24
29%
9/10 19
23%
8/10 29
35%
7/10 8
10%
6/10 4
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.07% Average

The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

76 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 76 face-to-face reviews:

Rating Count Percentage
10/10 19
25%
9/10 18
24%
8/10 28
37%
7/10 8
11%
6/10 3
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.53% Average

The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.71%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Backpack On Fire 10/10 1858 days 100%
Stefano Clerici 10/10 2406 days 75%
Lucile 9/10 2897 days 53%
Simon Hall 8/10 2930 days 50%
Mario Schaeffer 9/10 2932 days 51%
Erna Muller 8/10 2938 days 50%
Kristina Nunoz 8/10 2942 days 50%
Wendy Steer 9/10 2979 days 49%
Hannes 7/10 3234 days 34%
Sylvie Smets 8/10 3235 days 37%
Jamie Serieux 8/10 3242 days 37%
Luala F 8/10 3246 days 37%
Birthe 8/10 3250 days 36%
Michael Regensburger 7/10 3257 days 34%
Paul and Astrid 10/10 3271 days 36%
Maddalena Buffoni 10/10 3278 days 36%
Tina Rust 10/10 3278 days 36%
Fabian 6/10 3283 days 29%
Josef Biller 10/10 3283 days 36%
Stella and Merle 8/10 3295 days 34%
Christine Schtenker 8/10 3295 days 34%
Jonathan Gourmel 10/10 3297 days 35%
Mikkel Pallesen 6/10 3299 days 28%
Petru 8/10 3300 days 34%
Tom Theuer 10/10 3308 days 35%
Paul McDermott 10/10 3352 days 33%
Celia Nowak 9/10 3658 days 19%
Ives van der Sluijs 8/10 3672 days 18%
Mattias 7/10 3961 days 4%
Christina 7/10 3972 days 4%
Fenna Newmann 8/10 3997 days 3%
Sara Berton 10/10 3999 days 4%
Maxime Ripoche 10/10 3999 days 4%
Ruth Watkin 7/10 4014 days 2%
Dan Lawson 10/10 4030 days 2%
Jeremy 10/10 4080 days 0%
Loesje 6/10 4414 days 6%
Ingrid 9/10 4427 days 9%
Stephan Olivier 10/10 4449 days 9%
Stephan Olivier 10/10 4449 days 9%
Reinhard Stahl 8/10 4450 days 9%
Reinhard Stahl 8/10 4450 days 9%
Verest 9/10 4461 days 9%
Jaqi_Gary 9/10 4475 days 9%
KDS_Holiday 10/10 4506 days 9%
Keegan Jansen 8/10 4715 days 9%
Mike Breele 9/10 4720 days 9%
Denise & Maciej Holzer 8/10 4724 days 9%
Anglea de Smit 8/10 4731 days 9%
Hazel & Alan Damerell 10/10 4731 days 9%
Frans 9/10 4732 days 9%
Marjolein Hartsuiker 10/10 4735 days 9%
Fleur & Nils 8/10 4742 days 9%
Anika 8/10 4748 days 9%
Janet 8/10 4749 days 9%
bosha22 10/10 4780 days 9%
Andreas & Sonja 9/10 4827 days 9%
Derek 10/10 5066 days 9%
De Groot 9/10 5070 days 9%
Henrick Lund 10/10 5073 days 9%
Kari Tervo 9/10 5078 days 9%
Monica 10/10 5082 days 9%
Jan Vlasblom 8/10 5094 days 9%
Faucon 7/10 5101 days 8%
Derek Dean 9/10 5106 days 9%
Jarob Brezigar 8/10 5107 days 9%
ersinger 7/10 5420 days 8%
Alan & Lorna 8/10 5444 days 9%
Gerhard Kronen 8/10 5448 days 9%
jongejan 9/10 5457 days 9%
Josy 10/10 5471 days 9%
Ake Erlandsson 9/10 5475 days 9%
Matthias & Johannes 8/10 5477 days 9%
balthes 9/10 5524 days 9%
biene 10/10 5525 days 9%
braunweiler 8/10 5530 days 9%
nadinef 8/10 5533 days 9%
andres 9/10 5533 days 9%
Anne Ford 7/10 5543 days 8%
Artur D 8/10 5543 days 9%
Andrew Lonsdale 6/10 5769 days 6%
neeltjec 9/10 5785 days 9%
LaurensD 9/10 5785 days 9%
LuukKarin 8/10 5787 days 9%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.51% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.