Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tane Mahuta Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
84 Valid Reviews
The Tane Mahuta Walk experience has a total of 84 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
29% |
| 9/10 | 19 |
|
23% |
| 8/10 | 29 |
|
35% |
| 7/10 | 8 |
|
10% |
| 6/10 | 4 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.07% Average
The raw data average (mean) for all the Tane Mahuta Walk valid reviews is 86.07% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
76 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 76 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 76 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 18 |
|
24% |
| 8/10 | 28 |
|
37% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.53% Average
The raw data average (mean) for all the Tane Mahuta Walk face-to-face reviews is 85.53% and is based on 76 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
86.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Backpack On Fire | 10/10 | 2168 days | 100% |
| Stefano Clerici | 10/10 | 2717 days | 75% |
| Lucile | 9/10 | 3207 days | 52% |
| Simon Hall | 8/10 | 3240 days | 50% |
| Mario Schaeffer | 9/10 | 3242 days | 50% |
| Erna Muller | 8/10 | 3248 days | 49% |
| Kristina Nunoz | 8/10 | 3252 days | 49% |
| Wendy Steer | 9/10 | 3289 days | 48% |
| Hannes | 7/10 | 3544 days | 34% |
| Sylvie Smets | 8/10 | 3545 days | 36% |
| Jamie Serieux | 8/10 | 3552 days | 36% |
| Luala F | 8/10 | 3556 days | 35% |
| Birthe | 8/10 | 3560 days | 35% |
| Michael Regensburger | 7/10 | 3567 days | 33% |
| Paul and Astrid | 10/10 | 3581 days | 35% |
| Maddalena Buffoni | 10/10 | 3588 days | 35% |
| Tina Rust | 10/10 | 3588 days | 35% |
| Fabian | 6/10 | 3593 days | 29% |
| Josef Biller | 10/10 | 3593 days | 34% |
| Stella and Merle | 8/10 | 3605 days | 33% |
| Christine Schtenker | 8/10 | 3605 days | 33% |
| Jonathan Gourmel | 10/10 | 3607 days | 34% |
| Mikkel Pallesen | 6/10 | 3609 days | 29% |
| Petru | 8/10 | 3610 days | 33% |
| Tom Theuer | 10/10 | 3618 days | 33% |
| Paul McDermott | 10/10 | 3662 days | 31% |
| Celia Nowak | 9/10 | 3968 days | 17% |
| Ives van der Sluijs | 8/10 | 3982 days | 16% |
| Mattias | 7/10 | 4271 days | 3% |
| Christina | 7/10 | 4282 days | 2% |
| Fenna Newmann | 8/10 | 4307 days | 1% |
| Sara Berton | 10/10 | 4309 days | 1% |
| Maxime Ripoche | 10/10 | 4309 days | 1% |
| Ruth Watkin | 7/10 | 4324 days | 1% |
| Dan Lawson | 10/10 | 4340 days | 0% |
| Jeremy | 10/10 | 4390 days | 22% |
| Loesje | 6/10 | 4724 days | 18% |
| Ingrid | 9/10 | 4737 days | 21% |
| Stephan Olivier | 10/10 | 4759 days | 22% |
| Stephan Olivier | 10/10 | 4759 days | 22% |
| Reinhard Stahl | 8/10 | 4760 days | 21% |
| Reinhard Stahl | 8/10 | 4760 days | 21% |
| Verest | 9/10 | 4771 days | 21% |
| Jaqi_Gary | 9/10 | 4785 days | 21% |
| KDS_Holiday | 10/10 | 4816 days | 22% |
| Keegan Jansen | 8/10 | 5025 days | 21% |
| Mike Breele | 9/10 | 5030 days | 21% |
| Denise & Maciej Holzer | 8/10 | 5034 days | 21% |
| Anglea de Smit | 8/10 | 5041 days | 21% |
| Hazel & Alan Damerell | 10/10 | 5041 days | 22% |
| Frans | 9/10 | 5042 days | 21% |
| Marjolein Hartsuiker | 10/10 | 5045 days | 22% |
| Fleur & Nils | 8/10 | 5052 days | 21% |
| Anika | 8/10 | 5058 days | 21% |
| Janet | 8/10 | 5059 days | 21% |
| bosha22 | 10/10 | 5090 days | 22% |
| Andreas & Sonja | 9/10 | 5137 days | 21% |
| Derek | 10/10 | 5376 days | 22% |
| De Groot | 9/10 | 5380 days | 21% |
| Henrick Lund | 10/10 | 5383 days | 22% |
| Kari Tervo | 9/10 | 5388 days | 21% |
| Monica | 10/10 | 5392 days | 22% |
| Jan Vlasblom | 8/10 | 5404 days | 21% |
| Faucon | 7/10 | 5411 days | 20% |
| Derek Dean | 9/10 | 5416 days | 21% |
| Jarob Brezigar | 8/10 | 5417 days | 21% |
| ersinger | 7/10 | 5730 days | 20% |
| Alan & Lorna | 8/10 | 5754 days | 21% |
| Gerhard Kronen | 8/10 | 5758 days | 21% |
| jongejan | 9/10 | 5767 days | 21% |
| Josy | 10/10 | 5781 days | 22% |
| Ake Erlandsson | 9/10 | 5785 days | 21% |
| Matthias & Johannes | 8/10 | 5787 days | 21% |
| balthes | 9/10 | 5834 days | 21% |
| biene | 10/10 | 5835 days | 22% |
| braunweiler | 8/10 | 5840 days | 21% |
| nadinef | 8/10 | 5843 days | 21% |
| andres | 9/10 | 5843 days | 21% |
| Anne Ford | 7/10 | 5853 days | 20% |
| Artur D | 8/10 | 5853 days | 21% |
| Andrew Lonsdale | 6/10 | 6079 days | 18% |
| neeltjec | 9/10 | 6095 days | 21% |
| LaurensD | 9/10 | 6095 days | 21% |
| LuukKarin | 8/10 | 6097 days | 21% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tane Mahuta Walk does not meet the criteria for any of these adjustments to apply.
1.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.