Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Orewa Beach Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Orewa Beach Holiday Park
Valid Reviews
75 Valid Reviews
The Orewa Beach Holiday Park experience has a total of 76 reviews. There are 75 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
20% |
| 9/10 | 27 |
|
36% |
| 8/10 | 17 |
|
23% |
| 7/10 | 8 |
|
11% |
| 6/10 | 3 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 2 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 3 |
|
4% |
81.60% Average
The raw data average (mean) for all the Orewa Beach Holiday Park valid reviews is 81.60% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
29% |
| 9/10 | 9 |
|
26% |
| 8/10 | 7 |
|
21% |
| 7/10 | 5 |
|
15% |
| 6/10 | 2 |
|
6% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.41% Average
The raw data average (mean) for all the Orewa Beach Holiday Park face-to-face reviews is 84.41% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.02%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sean | 10/10 | 112 days | 100% |
| Mike Fricker | 9/10 | 204 days | 97% |
| Mark | 9/10 | 266 days | 96% |
| Estefania | 1/10 | 326 days | 38% |
| Anne | 8/10 | 447 days | 87% |
| Fletch | 9/10 | 691 days | 73% |
| Encantador | 9/10 | 1452 days | 13% |
| John Cooper | 10/10 | 1848 days | 5% |
| dgee | 8/10 | 1879 days | 5% |
| Gaudenz Schnell | 9/10 | 2120 days | 4% |
| NM | 1/10 | 2121 days | 2% |
| Steve Hirst | 8/10 | 2183 days | 4% |
| ian kennedy | 9/10 | 2244 days | 4% |
| Inez Cavallaro | 10/10 | 2273 days | 4% |
| Mike Fricker | 9/10 | 2273 days | 4% |
| Ryan | 9/10 | 2335 days | 4% |
| Courtney Sharples | 9/10 | 2466 days | 4% |
| Amy Purling | 6/10 | 2612 days | 3% |
| Geoff Steele | 8/10 | 2638 days | 3% |
| Mark Johnston | 8/10 | 2953 days | 3% |
| Tim Burnett | 7/10 | 3001 days | 3% |
| Sian James | 7/10 | 3133 days | 2% |
| Jude and Chris | 9/10 | 3133 days | 2% |
| Eric Bellas | 8/10 | 3169 days | 2% |
| Bill Milburn | 9/10 | 3220 days | 2% |
| Sandy Stamp | 10/10 | 3221 days | 2% |
| Olaf | 3/10 | 3253 days | 1% |
| Victoria Byrnes | 9/10 | 3449 days | 2% |
| Alasdair Handley | 8/10 | 3553 days | 2% |
| Oliver Powles | 10/10 | 3652 days | 1% |
| Ron Clarke | 7/10 | 3704 days | 1% |
| Brita Topp | 9/10 | 3857 days | 1% |
| Pete | 9/10 | 3857 days | 1% |
| Mike Fricker | 9/10 | 3857 days | 1% |
| Florian Klein | 7/10 | 3870 days | 1% |
| Family Trip | 8/10 | 3919 days | 1% |
| Kristina | 8/10 | 3937 days | 1% |
| Chevy Levy | 1/10 | 3947 days | 0% |
| Angela Neville | 9/10 | 3955 days | 1% |
| Dave Horry | 9/10 | 4161 days | 0% |
| Samuel Fritscher | 9/10 | 4279 days | 0% |
| Emily Sweetman | 8/10 | 4284 days | 0% |
| Peter | 10/10 | 4367 days | 0% |
| Reinhard Stahl | 10/10 | 4379 days | 0% |
| Reinhard Stahl | 10/10 | 4379 days | 0% |
| Behrens | 10/10 | 4383 days | 1% |
| Julia Ramseier | 10/10 | 4386 days | 1% |
| memyselfandi | 8/10 | 4556 days | 1% |
| Campsalot | 10/10 | 4618 days | 1% |
| Peter Hart | 8/10 | 4646 days | 1% |
| Frans Roebroek | 9/10 | 4660 days | 1% |
| Gillian MacLaren | 6/10 | 4663 days | 1% |
| Sandy & Michaela | 10/10 | 4691 days | 1% |
| Peter, Noelle & Susanne | 10/10 | 4743 days | 1% |
| Bernhard & Brigitte Gosch | 8/10 | 4747 days | 1% |
| Oliver Graf | 10/10 | 4754 days | 1% |
| Binder | 7/10 | 4999 days | 1% |
| Michael Simmang | 8/10 | 5003 days | 1% |
| Tina Baun | 8/10 | 5007 days | 1% |
| Viola Rickert | 10/10 | 5017 days | 1% |
| Brian | 8/10 | 5018 days | 1% |
| Sanne | 6/10 | 5019 days | 1% |
| T Chapman | 7/10 | 5038 days | 1% |
| Bucher | 7/10 | 5129 days | 1% |
| Andrew Hammond | 9/10 | 5166 days | 1% |
| Gerdes | 8/10 | 5377 days | 1% |
| Daniel Goldsbrough | 7/10 | 5381 days | 1% |
| Luisa | 9/10 | 5390 days | 1% |
| Robertson | 9/10 | 5390 days | 1% |
| wannab | 9/10 | 5408 days | 1% |
| mikeel | 3/10 | 5454 days | 1% |
| pimn | 9/10 | 5464 days | 1% |
| Sibylle Locher | 9/10 | 5478 days | 1% |
| Monika Wenzel | 9/10 | 5478 days | 1% |
| BVanW | 9/10 | 5705 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Orewa Beach Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.09% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Orewa Beach Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Orewa Beach Holiday Park experience has been adjusted for 103 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 100 | -2.03% |
| 101 | -2.05% |
| 102 | -2.07% |
| 103 | -2.09% |
| 104 | -2.11% |
| 105 | -2.13% |
| 106 | -2.15% |
| … | … |
Balancing Adjustment
2.49% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.