Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
101 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 105 reviews. There are 101 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
50% |
| 9/10 | 30 |
|
30% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.58% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.58% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 9/10 | 289 days | 100% |
| Marilyn Miller | 10/10 | 317 days | 100% |
| Stefan Lee | 9/10 | 501 days | 90% |
| Stu | 10/10 | 532 days | 89% |
| Morgane | 9/10 | 562 days | 86% |
| Roger Clark | 9/10 | 683 days | 77% |
| Kurt | 10/10 | 989 days | 48% |
| Roger Heckly | 10/10 | 1020 days | 44% |
| Anne Hiske | 10/10 | 1048 days | 42% |
| Kellie | 9/10 | 1201 days | 29% |
| Dan | 10/10 | 1293 days | 22% |
| Jo Pullar | 10/10 | 1385 days | 17% |
| Amy | 9/10 | 1444 days | 14% |
| Tyler | 7/10 | 1475 days | 12% |
| Peri | 10/10 | 1719 days | 6% |
| Tayler | 8/10 | 1750 days | 6% |
| Richard ChCh NZ | 7/10 | 1778 days | 5% |
| Paul Thomas | 10/10 | 1809 days | 5% |
| Edy @#$ | 10/10 | 1901 days | 5% |
| Sara | 9/10 | 1931 days | 5% |
| Kris | 10/10 | 1931 days | 5% |
| Swiny101 | 10/10 | 1931 days | 5% |
| Robo | 9/10 | 1962 days | 5% |
| Evans Family | 10/10 | 1993 days | 5% |
| Michael Northam | 10/10 | 2144 days | 5% |
| Wendy | 10/10 | 2144 days | 5% |
| Dave Kitson | 9/10 | 2144 days | 5% |
| Maria | 10/10 | 2175 days | 5% |
| N&A | 5/10 | 2206 days | 3% |
| Dean | 10/10 | 2267 days | 4% |
| Traveller | 10/10 | 2509 days | 4% |
| Jen Doherty | 9/10 | 2509 days | 4% |
| Paul Smith | 10/10 | 2540 days | 4% |
| Sabine | 10/10 | 2540 days | 4% |
| Lizzie | 10/10 | 2601 days | 4% |
| Harrie | 10/10 | 2601 days | 4% |
| Stefan Beiner | 10/10 | 2601 days | 4% |
| Daphne H | 10/10 | 2662 days | 4% |
| Kimberly | 10/10 | 2662 days | 4% |
| Teaghan | 10/10 | 2754 days | 3% |
| Phil Masters | 10/10 | 2814 days | 3% |
| Michael Stützle | 10/10 | 2815 days | 3% |
| Birte | 9/10 | 2846 days | 3% |
| Annette | 10/10 | 2846 days | 3% |
| Cindy Blignaut | 10/10 | 2884 days | 3% |
| Leanne Taylor-Smith | 8/10 | 2924 days | 3% |
| Nora Tobies | 10/10 | 2941 days | 3% |
| Sandra Wilson-Ryke | 10/10 | 2976 days | 3% |
| Eline Stoutjesdijk | 8/10 | 2980 days | 3% |
| Leonie Scholten | 10/10 | 3046 days | 3% |
| Viola Cube | 9/10 | 3074 days | 3% |
| Jonathan Smith | 10/10 | 3198 days | 2% |
| Wayne Britton | 10/10 | 3203 days | 2% |
| Bert Tory | 10/10 | 3223 days | 2% |
| Paul Smith | 10/10 | 3241 days | 2% |
| Paul Schleifenbaum | 10/10 | 3247 days | 2% |
| Catherine Kay | 9/10 | 3254 days | 2% |
| Geoffrey McCall | 10/10 | 3299 days | 2% |
| Robert Hunt | 8/10 | 3311 days | 2% |
| Rima | 9/10 | 3331 days | 2% |
| Kelsey Nolan | 8/10 | 3343 days | 2% |
| Miraz Tastula | 10/10 | 3371 days | 2% |
| Graeme Herbert | 9/10 | 3377 days | 2% |
| Michelle Smit | 9/10 | 3422 days | 2% |
| Stephanie Oliver | 10/10 | 3440 days | 2% |
| Julian Minnis | 10/10 | 3523 days | 2% |
| Goldfinger | 9/10 | 3544 days | 2% |
| Clare Backman | 8/10 | 3546 days | 2% |
| Elaine Carter | 9/10 | 3551 days | 2% |
| Volker Stroenisch | 10/10 | 3552 days | 2% |
| Ulrich Rix | 9/10 | 3575 days | 2% |
| Bill Milburn | 9/10 | 3608 days | 2% |
| Darma Bone | 9/10 | 3617 days | 2% |
| Ashley Shand | 10/10 | 3618 days | 2% |
| Chris Brasell | 7/10 | 3633 days | 1% |
| Ron Ozarka | 9/10 | 3666 days | 1% |
| Fabien Metro | 8/10 | 3770 days | 1% |
| Benjamin Buehlmann | 5/10 | 3886 days | 1% |
| Heather Kingston | 7/10 | 4061 days | 1% |
| chris young | 6/10 | 4154 days | 0% |
| Sarah Beyeler | 10/10 | 4306 days | 0% |
| Kim Lavener | 10/10 | 4306 days | 0% |
| Family Trip | 10/10 | 4307 days | 0% |
| catherine welsh | 9/10 | 4366 days | 0% |
| Sabine | 8/10 | 4427 days | 1% |
| Chris | 10/10 | 4611 days | 1% |
| KDS_Holiday | 7/10 | 4823 days | 1% |
| Adrian Weidell | 9/10 | 4967 days | 1% |
| Markus Heummer | 9/10 | 5050 days | 1% |
| Fleur & Nils | 9/10 | 5059 days | 1% |
| Sashia | 9/10 | 5118 days | 1% |
| Chris & Susanna | 8/10 | 5129 days | 1% |
| Eri & Udo Seifert | 9/10 | 5137 days | 1% |
| Erik Folkersen | 8/10 | 5142 days | 1% |
| Julie Norton | 8/10 | 5373 days | 1% |
| Kari Tervo | 9/10 | 5395 days | 1% |
| GrantW | 10/10 | 5493 days | 1% |
| Andrew Hammond | 8/10 | 5554 days | 1% |
| Taya Cross | 10/10 | 5796 days | 1% |
| parker1 | 9/10 | 5842 days | 1% |
| Robert | 8/10 | 6149 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.