Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
101 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 105 reviews. There are 101 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
50% |
| 9/10 | 30 |
|
30% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.58% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.58% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 9/10 | 281 days | 100% |
| Marilyn Miller | 10/10 | 309 days | 100% |
| Stefan Lee | 9/10 | 493 days | 90% |
| Stu | 10/10 | 524 days | 89% |
| Morgane | 9/10 | 554 days | 86% |
| Roger Clark | 9/10 | 675 days | 77% |
| Kurt | 10/10 | 981 days | 48% |
| Roger Heckly | 10/10 | 1012 days | 45% |
| Anne Hiske | 10/10 | 1040 days | 42% |
| Kellie | 9/10 | 1193 days | 29% |
| Dan | 10/10 | 1285 days | 23% |
| Jo Pullar | 10/10 | 1377 days | 17% |
| Amy | 9/10 | 1436 days | 14% |
| Tyler | 7/10 | 1467 days | 12% |
| Peri | 10/10 | 1711 days | 6% |
| Tayler | 8/10 | 1742 days | 6% |
| Richard ChCh NZ | 7/10 | 1770 days | 5% |
| Paul Thomas | 10/10 | 1801 days | 5% |
| Edy @#$ | 10/10 | 1893 days | 5% |
| Sara | 9/10 | 1923 days | 5% |
| Kris | 10/10 | 1923 days | 5% |
| Swiny101 | 10/10 | 1923 days | 5% |
| Robo | 9/10 | 1954 days | 5% |
| Evans Family | 10/10 | 1985 days | 5% |
| Michael Northam | 10/10 | 2136 days | 5% |
| Wendy | 10/10 | 2136 days | 5% |
| Dave Kitson | 9/10 | 2136 days | 5% |
| Maria | 10/10 | 2167 days | 5% |
| N&A | 5/10 | 2198 days | 3% |
| Dean | 10/10 | 2259 days | 4% |
| Traveller | 10/10 | 2501 days | 4% |
| Jen Doherty | 9/10 | 2501 days | 4% |
| Paul Smith | 10/10 | 2532 days | 4% |
| Sabine | 10/10 | 2532 days | 4% |
| Lizzie | 10/10 | 2593 days | 4% |
| Harrie | 10/10 | 2593 days | 4% |
| Stefan Beiner | 10/10 | 2593 days | 4% |
| Daphne H | 10/10 | 2654 days | 4% |
| Kimberly | 10/10 | 2654 days | 4% |
| Teaghan | 10/10 | 2746 days | 3% |
| Phil Masters | 10/10 | 2806 days | 3% |
| Michael Stützle | 10/10 | 2807 days | 3% |
| Birte | 9/10 | 2838 days | 3% |
| Annette | 10/10 | 2838 days | 3% |
| Cindy Blignaut | 10/10 | 2876 days | 3% |
| Leanne Taylor-Smith | 8/10 | 2916 days | 3% |
| Nora Tobies | 10/10 | 2933 days | 3% |
| Sandra Wilson-Ryke | 10/10 | 2968 days | 3% |
| Eline Stoutjesdijk | 8/10 | 2972 days | 3% |
| Leonie Scholten | 10/10 | 3038 days | 3% |
| Viola Cube | 9/10 | 3066 days | 3% |
| Jonathan Smith | 10/10 | 3190 days | 2% |
| Wayne Britton | 10/10 | 3195 days | 2% |
| Bert Tory | 10/10 | 3215 days | 2% |
| Paul Smith | 10/10 | 3233 days | 2% |
| Paul Schleifenbaum | 10/10 | 3239 days | 2% |
| Catherine Kay | 9/10 | 3246 days | 2% |
| Geoffrey McCall | 10/10 | 3291 days | 2% |
| Robert Hunt | 8/10 | 3303 days | 2% |
| Rima | 9/10 | 3323 days | 2% |
| Kelsey Nolan | 8/10 | 3335 days | 2% |
| Miraz Tastula | 10/10 | 3363 days | 2% |
| Graeme Herbert | 9/10 | 3369 days | 2% |
| Michelle Smit | 9/10 | 3414 days | 2% |
| Stephanie Oliver | 10/10 | 3432 days | 2% |
| Julian Minnis | 10/10 | 3515 days | 2% |
| Goldfinger | 9/10 | 3536 days | 2% |
| Clare Backman | 8/10 | 3538 days | 2% |
| Elaine Carter | 9/10 | 3543 days | 2% |
| Volker Stroenisch | 10/10 | 3544 days | 2% |
| Ulrich Rix | 9/10 | 3567 days | 2% |
| Bill Milburn | 9/10 | 3600 days | 2% |
| Darma Bone | 9/10 | 3609 days | 2% |
| Ashley Shand | 10/10 | 3610 days | 2% |
| Chris Brasell | 7/10 | 3625 days | 1% |
| Ron Ozarka | 9/10 | 3658 days | 1% |
| Fabien Metro | 8/10 | 3762 days | 1% |
| Benjamin Buehlmann | 5/10 | 3878 days | 1% |
| Heather Kingston | 7/10 | 4053 days | 1% |
| chris young | 6/10 | 4146 days | 0% |
| Sarah Beyeler | 10/10 | 4298 days | 0% |
| Kim Lavener | 10/10 | 4298 days | 0% |
| Family Trip | 10/10 | 4299 days | 0% |
| catherine welsh | 9/10 | 4358 days | 0% |
| Sabine | 8/10 | 4419 days | 1% |
| Chris | 10/10 | 4603 days | 1% |
| KDS_Holiday | 7/10 | 4815 days | 1% |
| Adrian Weidell | 9/10 | 4959 days | 1% |
| Markus Heummer | 9/10 | 5042 days | 1% |
| Fleur & Nils | 9/10 | 5051 days | 1% |
| Sashia | 9/10 | 5110 days | 1% |
| Chris & Susanna | 8/10 | 5121 days | 1% |
| Eri & Udo Seifert | 9/10 | 5129 days | 1% |
| Erik Folkersen | 8/10 | 5134 days | 1% |
| Julie Norton | 8/10 | 5365 days | 1% |
| Kari Tervo | 9/10 | 5387 days | 1% |
| GrantW | 10/10 | 5485 days | 1% |
| Andrew Hammond | 8/10 | 5546 days | 1% |
| Taya Cross | 10/10 | 5788 days | 1% |
| parker1 | 9/10 | 5834 days | 1% |
| Robert | 8/10 | 6141 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
0.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.