Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Ahipara Top 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Ahipara Top 10 Holiday Park
Valid Reviews
101 Valid Reviews
The Ahipara Top 10 Holiday Park experience has a total of 105 reviews. There are 101 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 50 |
|
50% |
| 9/10 | 30 |
|
30% |
| 8/10 | 13 |
|
13% |
| 7/10 | 5 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.58% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park valid reviews is 91.58% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
15% |
| 9/10 | 7 |
|
54% |
| 8/10 | 4 |
|
31% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.46% Average
The raw data average (mean) for all the Ahipara Top 10 Holiday Park face-to-face reviews is 88.46% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 9/10 | 351 days | 100% |
| Marilyn Miller | 10/10 | 379 days | 100% |
| Stefan Lee | 9/10 | 563 days | 88% |
| Stu | 10/10 | 594 days | 87% |
| Morgane | 9/10 | 624 days | 84% |
| Roger Clark | 9/10 | 745 days | 73% |
| Kurt | 10/10 | 1051 days | 43% |
| Roger Heckly | 10/10 | 1082 days | 40% |
| Anne Hiske | 10/10 | 1110 days | 37% |
| Kellie | 9/10 | 1263 days | 25% |
| Dan | 10/10 | 1355 days | 19% |
| Jo Pullar | 10/10 | 1447 days | 14% |
| Amy | 9/10 | 1506 days | 12% |
| Tyler | 7/10 | 1537 days | 10% |
| Peri | 10/10 | 1781 days | 6% |
| Tayler | 8/10 | 1812 days | 5% |
| Richard ChCh NZ | 7/10 | 1840 days | 5% |
| Paul Thomas | 10/10 | 1871 days | 5% |
| Edy @#$ | 10/10 | 1963 days | 5% |
| Sara | 9/10 | 1993 days | 5% |
| Kris | 10/10 | 1993 days | 5% |
| Swiny101 | 10/10 | 1993 days | 5% |
| Robo | 9/10 | 2024 days | 5% |
| Evans Family | 10/10 | 2055 days | 5% |
| Michael Northam | 10/10 | 2206 days | 5% |
| Wendy | 10/10 | 2206 days | 5% |
| Dave Kitson | 9/10 | 2206 days | 5% |
| Maria | 10/10 | 2237 days | 5% |
| N&A | 5/10 | 2268 days | 3% |
| Dean | 10/10 | 2329 days | 4% |
| Traveller | 10/10 | 2571 days | 4% |
| Jen Doherty | 9/10 | 2571 days | 4% |
| Paul Smith | 10/10 | 2602 days | 4% |
| Sabine | 10/10 | 2602 days | 4% |
| Lizzie | 10/10 | 2663 days | 4% |
| Harrie | 10/10 | 2663 days | 4% |
| Stefan Beiner | 10/10 | 2663 days | 4% |
| Daphne H | 10/10 | 2724 days | 3% |
| Kimberly | 10/10 | 2724 days | 3% |
| Teaghan | 10/10 | 2816 days | 3% |
| Phil Masters | 10/10 | 2877 days | 3% |
| Michael Stützle | 10/10 | 2877 days | 3% |
| Birte | 9/10 | 2908 days | 3% |
| Annette | 10/10 | 2908 days | 3% |
| Cindy Blignaut | 10/10 | 2946 days | 3% |
| Leanne Taylor-Smith | 8/10 | 2986 days | 3% |
| Nora Tobies | 10/10 | 3003 days | 3% |
| Sandra Wilson-Ryke | 10/10 | 3038 days | 3% |
| Eline Stoutjesdijk | 8/10 | 3042 days | 3% |
| Leonie Scholten | 10/10 | 3108 days | 3% |
| Viola Cube | 9/10 | 3136 days | 3% |
| Jonathan Smith | 10/10 | 3260 days | 2% |
| Wayne Britton | 10/10 | 3265 days | 2% |
| Bert Tory | 10/10 | 3285 days | 2% |
| Paul Smith | 10/10 | 3303 days | 2% |
| Paul Schleifenbaum | 10/10 | 3309 days | 2% |
| Catherine Kay | 9/10 | 3316 days | 2% |
| Geoffrey McCall | 10/10 | 3361 days | 2% |
| Robert Hunt | 8/10 | 3373 days | 2% |
| Rima | 9/10 | 3393 days | 2% |
| Kelsey Nolan | 8/10 | 3405 days | 2% |
| Miraz Tastula | 10/10 | 3433 days | 2% |
| Graeme Herbert | 9/10 | 3439 days | 2% |
| Michelle Smit | 9/10 | 3485 days | 2% |
| Stephanie Oliver | 10/10 | 3502 days | 2% |
| Julian Minnis | 10/10 | 3585 days | 2% |
| Goldfinger | 9/10 | 3607 days | 2% |
| Clare Backman | 8/10 | 3608 days | 2% |
| Elaine Carter | 9/10 | 3613 days | 2% |
| Volker Stroenisch | 10/10 | 3614 days | 2% |
| Ulrich Rix | 9/10 | 3638 days | 2% |
| Bill Milburn | 9/10 | 3670 days | 1% |
| Darma Bone | 9/10 | 3679 days | 1% |
| Ashley Shand | 10/10 | 3680 days | 1% |
| Chris Brasell | 7/10 | 3695 days | 1% |
| Ron Ozarka | 9/10 | 3729 days | 1% |
| Fabien Metro | 8/10 | 3832 days | 1% |
| Benjamin Buehlmann | 5/10 | 3948 days | 1% |
| Heather Kingston | 7/10 | 4124 days | 0% |
| chris young | 6/10 | 4216 days | 0% |
| Sarah Beyeler | 10/10 | 4368 days | 0% |
| Kim Lavener | 10/10 | 4368 days | 0% |
| Family Trip | 10/10 | 4369 days | 0% |
| catherine welsh | 9/10 | 4428 days | 1% |
| Sabine | 8/10 | 4489 days | 1% |
| Chris | 10/10 | 4673 days | 1% |
| KDS_Holiday | 7/10 | 4885 days | 1% |
| Adrian Weidell | 9/10 | 5029 days | 1% |
| Markus Heummer | 9/10 | 5112 days | 1% |
| Fleur & Nils | 9/10 | 5121 days | 1% |
| Sashia | 9/10 | 5180 days | 1% |
| Chris & Susanna | 8/10 | 5191 days | 1% |
| Eri & Udo Seifert | 9/10 | 5199 days | 1% |
| Erik Folkersen | 8/10 | 5204 days | 1% |
| Julie Norton | 8/10 | 5435 days | 1% |
| Kari Tervo | 9/10 | 5457 days | 1% |
| GrantW | 10/10 | 5555 days | 1% |
| Andrew Hammond | 8/10 | 5616 days | 1% |
| Taya Cross | 10/10 | 5858 days | 1% |
| parker1 | 9/10 | 5904 days | 1% |
| Robert | 8/10 | 6211 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Ahipara Top 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Ahipara Top 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Ahipara Top 10 Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.22% |
| … | … |
Balancing Adjustment
1.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.