Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mueller Hut Route
Valid Reviews
74 Valid Reviews
The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 74 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 38 |
|
51% |
| 9/10 | 18 |
|
24% |
| 8/10 | 9 |
|
12% |
| 7/10 | 7 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.81% Average
The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
72 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 72 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
50% |
| 9/10 | 18 |
|
25% |
| 8/10 | 9 |
|
13% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.56% Average
The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Therese Kacsics | 10/10 | 2471 days | 100% |
| Tomas Kotul | 9/10 | 2912 days | 76% |
| Madi | 10/10 | 2975 days | 74% |
| Kosia | 10/10 | 2975 days | 74% |
| Petr Jesko | 10/10 | 2986 days | 73% |
| Sandra Piechoua | 10/10 | 2986 days | 73% |
| Isabel | 9/10 | 3223 days | 60% |
| Jorg Muller | 10/10 | 3223 days | 60% |
| Anja Rakers | 9/10 | 3229 days | 60% |
| Mark Ryan | 10/10 | 3230 days | 60% |
| Marla | 7/10 | 3232 days | 56% |
| Matthias Hottex | 10/10 | 3235 days | 60% |
| Valerie Pauly | 7/10 | 3235 days | 56% |
| Jan Sojka | 10/10 | 3235 days | 60% |
| Denisa Tuckova | 10/10 | 3235 days | 60% |
| Daniel Weber | 7/10 | 3242 days | 55% |
| Szu-Yi Hsu | 9/10 | 3246 days | 59% |
| Chao Lai | 9/10 | 3246 days | 59% |
| Derick Trotter | 9/10 | 3247 days | 59% |
| Molly Bogeberg | 10/10 | 3250 days | 59% |
| Jiri Sojka | 9/10 | 3251 days | 58% |
| Lauren Goebel | 10/10 | 3256 days | 59% |
| Leon Schotter | 10/10 | 3257 days | 59% |
| Ellie Doughty | 8/10 | 3258 days | 57% |
| Lukas Havlicek | 9/10 | 3260 days | 58% |
| Regina Baum | 8/10 | 3260 days | 57% |
| Florian Baum | 10/10 | 3260 days | 59% |
| Joaquin Gruffat | 9/10 | 3262 days | 58% |
| Isaliner and Mathieu | 10/10 | 3267 days | 58% |
| Matt and Louise | 10/10 | 3310 days | 56% |
| Lenka Korinkova | 10/10 | 3609 days | 40% |
| Jiri Benda | 10/10 | 3609 days | 40% |
| Roeland Driessen | 10/10 | 3680 days | 36% |
| Oliver Andres | 10/10 | 3696 days | 36% |
| Douglas Yeates | 9/10 | 3953 days | 22% |
| Simeon W | 10/10 | 3969 days | 21% |
| Stina Hultberg | 10/10 | 3991 days | 20% |
| Hadar | 10/10 | 3991 days | 20% |
| Linus Larsson | 6/10 | 3993 days | 17% |
| Marius Hoffmann | 9/10 | 4004 days | 19% |
| Daniel Naveh | 10/10 | 4035 days | 18% |
| Doran Swartz | 9/10 | 4036 days | 18% |
| Guy David | 7/10 | 4036 days | 16% |
| Sapir Lifshitz | 8/10 | 4036 days | 17% |
| Maya Barad | 9/10 | 4036 days | 18% |
| Sarah Strong | 10/10 | 4039 days | 18% |
| Thomas Roche | 10/10 | 4048 days | 17% |
| Omri Ifrsh | 10/10 | 4327 days | 2% |
| Pete Wilson | 9/10 | 4338 days | 2% |
| Tim Vennewold | 9/10 | 4339 days | 2% |
| Yves Vennewald | 10/10 | 4339 days | 2% |
| Pia Pitkala | 9/10 | 4341 days | 2% |
| Arno Leleu | 8/10 | 4361 days | 1% |
| Katharina Littlemann | 10/10 | 4364 days | 0% |
| Fabian and Teresa | 8/10 | 4373 days | 0% |
| Michael Neumann | 10/10 | 4704 days | 27% |
| Nicholas Prakenhammar | 7/10 | 4730 days | 25% |
| Jasmin Loeffler | 7/10 | 5027 days | 25% |
| Ofir Avimeir | 9/10 | 5061 days | 26% |
| Nick Foster | 10/10 | 5065 days | 27% |
| Todd Pang | 10/10 | 5067 days | 27% |
| Chrissy Crebas | 10/10 | 5068 days | 27% |
| Andreas Fritesche | 10/10 | 5086 days | 27% |
| Thomas Reidinger | 7/10 | 5097 days | 25% |
| Eduard Wikidal | 3/10 | 5098 days | 14% |
| Wallet | 8/10 | 5110 days | 26% |
| Victoria Slater | 8/10 | 5422 days | 26% |
| Franz | 10/10 | 5445 days | 27% |
| Nicky and Andy Prescott | 8/10 | 5450 days | 26% |
| Matthias A | 9/10 | 5450 days | 26% |
| martint | 10/10 | 5531 days | 27% |
| Evan | 10/10 | 5599 days | 27% |
| SteveW | 8/10 | 5800 days | 26% |
| Francesca Sabat | 10/10 | 5804 days | 27% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.