Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mueller Hut Route.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mueller Hut Route

Valid Reviews

74 Valid Reviews

The Mueller Hut Route experience has a total of 74 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 74 valid reviews:

Rating Count Percentage
10/10 38
51%
9/10 18
24%
8/10 9
12%
7/10 7
9%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

90.81% Average

The raw data average (mean) for all the Mueller Hut Route valid reviews is 90.81% and is based on 74 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

72 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 74 valid reviews, the experience has 72 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 72 face-to-face reviews:

Rating Count Percentage
10/10 36
50%
9/10 18
25%
8/10 9
13%
7/10 7
10%
6/10 1
1%
5/10 0
0%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

90.56% Average

The raw data average (mean) for all the Mueller Hut Route face-to-face reviews is 90.56% and is based on 72 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.16%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Therese Kacsics 10/10 2760 days 100%
Tomas Kotul 9/10 3200 days 71%
Madi 10/10 3263 days 68%
Kosia 10/10 3263 days 68%
Petr Jesko 10/10 3274 days 67%
Sandra Piechoua 10/10 3274 days 67%
Isabel 9/10 3511 days 52%
Jorg Muller 10/10 3511 days 52%
Anja Rakers 9/10 3517 days 51%
Mark Ryan 10/10 3518 days 52%
Marla 7/10 3520 days 48%
Matthias Hottex 10/10 3523 days 52%
Valerie Pauly 7/10 3523 days 48%
Jan Sojka 10/10 3523 days 52%
Denisa Tuckova 10/10 3523 days 52%
Daniel Weber 7/10 3530 days 47%
Szu-Yi Hsu 9/10 3534 days 50%
Chao Lai 9/10 3534 days 50%
Derick Trotter 9/10 3535 days 50%
Molly Bogeberg 10/10 3538 days 51%
Jiri Sojka 9/10 3539 days 50%
Lauren Goebel 10/10 3544 days 50%
Leon Schotter 10/10 3545 days 50%
Ellie Doughty 8/10 3546 days 49%
Lukas Havlicek 9/10 3548 days 49%
Regina Baum 8/10 3548 days 49%
Florian Baum 10/10 3548 days 50%
Joaquin Gruffat 9/10 3550 days 49%
Isaliner and Mathieu 10/10 3555 days 50%
Matt and Louise 10/10 3598 days 47%
Lenka Korinkova 10/10 3897 days 28%
Jiri Benda 10/10 3897 days 28%
Roeland Driessen 10/10 3969 days 23%
Oliver Andres 10/10 3984 days 22%
Douglas Yeates 9/10 4241 days 6%
Simeon W 10/10 4257 days 5%
Stina Hultberg 10/10 4279 days 4%
Hadar 10/10 4279 days 4%
Linus Larsson 6/10 4281 days 3%
Marius Hoffmann 9/10 4292 days 3%
Daniel Naveh 10/10 4323 days 1%
Doran Swartz 9/10 4324 days 1%
Guy David 7/10 4324 days 1%
Sapir Lifshitz 8/10 4324 days 1%
Maya Barad 9/10 4324 days 1%
Sarah Strong 10/10 4327 days 1%
Thomas Roche 10/10 4336 days 0%
Omri Ifrsh 10/10 4615 days 30%
Pete Wilson 9/10 4626 days 29%
Tim Vennewold 9/10 4627 days 29%
Yves Vennewald 10/10 4627 days 30%
Pia Pitkala 9/10 4629 days 29%
Arno Leleu 8/10 4649 days 29%
Katharina Littlemann 10/10 4652 days 30%
Fabian and Teresa 8/10 4661 days 29%
Michael Neumann 10/10 4992 days 30%
Nicholas Prakenhammar 7/10 5018 days 27%
Jasmin Loeffler 7/10 5316 days 27%
Ofir Avimeir 9/10 5349 days 29%
Nick Foster 10/10 5353 days 30%
Todd Pang 10/10 5355 days 30%
Chrissy Crebas 10/10 5356 days 30%
Andreas Fritesche 10/10 5374 days 30%
Thomas Reidinger 7/10 5385 days 27%
Eduard Wikidal 3/10 5386 days 15%
Wallet 8/10 5398 days 29%
Victoria Slater 8/10 5710 days 29%
Franz 10/10 5733 days 30%
Nicky and Andy Prescott 8/10 5738 days 29%
Matthias A 9/10 5738 days 29%
martint 10/10 5819 days 30%
Evan 10/10 5887 days 30%
SteveW 8/10 6088 days 29%
Francesca Sabat 10/10 6092 days 30%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mueller Hut Route does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.73% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.