Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 586 days | 100% |
| Backpack On Fire | 10/10 | 2169 days | 5% |
| Amy Lord | 10/10 | 2872 days | 4% |
| Jennie Tollerton | 9/10 | 2961 days | 3% |
| Charles Kulins | 10/10 | 3232 days | 3% |
| Dorthe Soeholm | 10/10 | 3235 days | 3% |
| Soren Soeholm | 8/10 | 3235 days | 3% |
| Ben | 10/10 | 3239 days | 3% |
| Katharina Gans | 10/10 | 3243 days | 3% |
| Orane Lefebuee | 10/10 | 3246 days | 3% |
| Marc Reuter | 8/10 | 3279 days | 3% |
| Ben | 10/10 | 3335 days | 2% |
| Adrien Richard | 8/10 | 3538 days | 2% |
| Anais Roux | 10/10 | 3551 days | 2% |
| Jamie Serieux | 9/10 | 3553 days | 2% |
| Gerbrand Smidt | 10/10 | 3553 days | 2% |
| Luala F | 10/10 | 3557 days | 2% |
| Gessica | 10/10 | 3558 days | 2% |
| Paul Larauze | 7/10 | 3567 days | 2% |
| Michael Regensburger | 9/10 | 3568 days | 2% |
| Julie Miehling | 8/10 | 3569 days | 2% |
| Nico Wedel | 7/10 | 3569 days | 2% |
| Patrick Thumeyer | 8/10 | 3570 days | 2% |
| Stephanie Hofman | 9/10 | 3571 days | 2% |
| John and Jan | 8/10 | 3572 days | 2% |
| Emily Pohlmann | 8/10 | 3575 days | 2% |
| Rocio Lucero | 10/10 | 3577 days | 2% |
| Ben and Pauline | 9/10 | 3582 days | 2% |
| Ben Schieber | 6/10 | 3589 days | 2% |
| Marlene Goecke | 7/10 | 3589 days | 2% |
| Joris | 10/10 | 3594 days | 2% |
| Philipp | 6/10 | 3594 days | 2% |
| Pierre Alexandre | 7/10 | 3596 days | 2% |
| Bernhard Fichtl | 8/10 | 3598 days | 2% |
| Joana Frever | 10/10 | 3601 days | 2% |
| Katlin Pollinger | 10/10 | 3601 days | 2% |
| Carmen Pramstaller | 6/10 | 3601 days | 2% |
| Stella and Merle | 10/10 | 3606 days | 2% |
| Christine Schtenker | 9/10 | 3606 days | 2% |
| Rebecca Winzig | 9/10 | 3606 days | 2% |
| Michele Winzig | 10/10 | 3606 days | 2% |
| Roland Fischer | 8/10 | 3607 days | 2% |
| Daniel Roedel | 9/10 | 3608 days | 2% |
| Lucile Souday | 10/10 | 3608 days | 2% |
| Tilman | 9/10 | 3610 days | 2% |
| Asborn Damgaard | 10/10 | 3616 days | 2% |
| Meilin | 9/10 | 3617 days | 2% |
| Sascha Kaffenberger | 10/10 | 3619 days | 2% |
| Clare Pickford | 8/10 | 3624 days | 2% |
| Nico | 8/10 | 3626 days | 2% |
| Jonathan Brunetti | 8/10 | 3641 days | 2% |
| Julia Huesam | 9/10 | 3653 days | 2% |
| Isabella | 10/10 | 3655 days | 2% |
| Jessica and Leonie | 9/10 | 3657 days | 2% |
| Selma Krap | 9/10 | 3663 days | 2% |
| Mathieu Brun | 10/10 | 3665 days | 2% |
| Fabian Dilly | 10/10 | 3672 days | 2% |
| Lars Hobrecht | 10/10 | 3672 days | 2% |
| Timo Krueger | 8/10 | 3924 days | 1% |
| Stuart Cook | 8/10 | 3925 days | 1% |
| Manuela Opprecht | 7/10 | 3975 days | 1% |
| Dominik Rehbaum | 9/10 | 3984 days | 1% |
| Bart Hanssen | 7/10 | 4004 days | 1% |
| Denisa Mecikova | 10/10 | 4275 days | 0% |
| Christoph Betten | 4/10 | 4279 days | 0% |
| Christina | 8/10 | 4283 days | 0% |
| Kathrin Lerch | 10/10 | 4283 days | 0% |
| Paolo Cases | 8/10 | 4283 days | 0% |
| Bea Westkam | 10/10 | 4285 days | 0% |
| Christopher Berkhahn | 8/10 | 4285 days | 0% |
| Julia Moellers | 10/10 | 4285 days | 0% |
| Maxime Ripoche | 7/10 | 4310 days | 0% |
| Julie Ledanois | 10/10 | 4312 days | 0% |
| Matthias Freiling | 10/10 | 4327 days | 0% |
| Bertrand Gilles | 8/10 | 4648 days | 1% |
| Rampon | 10/10 | 4653 days | 1% |
| Sarah Horn | 10/10 | 4654 days | 1% |
| Debiesse | 10/10 | 4654 days | 1% |
| Maja Bogdanowicz | 10/10 | 4673 days | 1% |
| Fabian Koitka | 10/10 | 4686 days | 1% |
| Nora and Edward | 9/10 | 4689 days | 1% |
| Judy | 10/10 | 4765 days | 1% |
| Stevie | 10/10 | 4768 days | 1% |
| Krataihai | 10/10 | 4786 days | 1% |
| Jaqi_Gary | 9/10 | 4786 days | 1% |
| KDS_Holiday | 10/10 | 4817 days | 1% |
| Malena | 10/10 | 5031 days | 1% |
| nga | 9/10 | 5031 days | 1% |
| Sabine | 8/10 | 5036 days | 1% |
| Daniel & Manuela | 10/10 | 5037 days | 1% |
| Nora | 9/10 | 5044 days | 1% |
| Janicha Blumenthal | 10/10 | 5045 days | 1% |
| Liz Stokes | 9/10 | 5047 days | 1% |
| Elizabeth Gardner | 9/10 | 5052 days | 1% |
| Norm Cooper | 8/10 | 5052 days | 1% |
| Louisa | 10/10 | 5105 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5126 days | 1% |
| Andreas & Sonja | 9/10 | 5138 days | 1% |
| Theresa | 10/10 | 5138 days | 1% |
| Christina | 9/10 | 5139 days | 1% |
| Laurent P | 10/10 | 5369 days | 1% |
| Michael Orme | 10/10 | 5387 days | 1% |
| Carolin | 8/10 | 5396 days | 1% |
| Lil Irish | 10/10 | 5396 days | 1% |
| Andreas Scholl | 10/10 | 5401 days | 1% |
| Berger | 8/10 | 5401 days | 1% |
| Adam Hayley | 9/10 | 5409 days | 1% |
| Valerie | 10/10 | 5411 days | 1% |
| Ines | 10/10 | 5412 days | 1% |
| Sebastian Engelke | 7/10 | 5413 days | 1% |
| Alan & Gill Geach | 8/10 | 5419 days | 1% |
| Liz Dolman | 8/10 | 5420 days | 1% |
| Daniel Fischer | 8/10 | 5423 days | 1% |
| Katrin & Mark | 9/10 | 5425 days | 1% |
| Moniek Steyaert | 8/10 | 5425 days | 1% |
| Chamton | 7/10 | 5425 days | 1% |
| Andrew Hammond | 10/10 | 5548 days | 1% |
| Richard Spore | 10/10 | 5749 days | 1% |
| Matt Roper | 10/10 | 5753 days | 1% |
| Maria Lorentzen | 10/10 | 5769 days | 1% |
| Helmet Paula | 10/10 | 5775 days | 1% |
| David Rich | 8/10 | 5775 days | 1% |
| Anne Veser | 10/10 | 5782 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5785 days | 1% |
| Ake Erlandsson | 10/10 | 5786 days | 1% |
| Brenda | 10/10 | 5787 days | 1% |
| Robert Scharrenborg | 9/10 | 5789 days | 1% |
| Helen and Hans Walser | 10/10 | 5810 days | 1% |
| gemmav | 9/10 | 5836 days | 1% |
| Andreas Sterki | 8/10 | 5860 days | 1% |
| Roman Hauri | 10/10 | 5864 days | 1% |
| DamienM | 9/10 | 6112 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.