Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 594 days | 100% |
| Backpack On Fire | 10/10 | 2176 days | 5% |
| Amy Lord | 10/10 | 2879 days | 4% |
| Jennie Tollerton | 9/10 | 2968 days | 3% |
| Charles Kulins | 10/10 | 3239 days | 3% |
| Dorthe Soeholm | 10/10 | 3242 days | 3% |
| Soren Soeholm | 8/10 | 3242 days | 3% |
| Ben | 10/10 | 3246 days | 3% |
| Katharina Gans | 10/10 | 3250 days | 3% |
| Orane Lefebuee | 10/10 | 3253 days | 3% |
| Marc Reuter | 8/10 | 3286 days | 3% |
| Ben | 10/10 | 3342 days | 2% |
| Adrien Richard | 8/10 | 3545 days | 2% |
| Anais Roux | 10/10 | 3558 days | 2% |
| Jamie Serieux | 9/10 | 3560 days | 2% |
| Gerbrand Smidt | 10/10 | 3560 days | 2% |
| Luala F | 10/10 | 3564 days | 2% |
| Gessica | 10/10 | 3565 days | 2% |
| Paul Larauze | 7/10 | 3574 days | 2% |
| Michael Regensburger | 9/10 | 3575 days | 2% |
| Julie Miehling | 8/10 | 3576 days | 2% |
| Nico Wedel | 7/10 | 3576 days | 2% |
| Patrick Thumeyer | 8/10 | 3577 days | 2% |
| Stephanie Hofman | 9/10 | 3578 days | 2% |
| John and Jan | 8/10 | 3579 days | 2% |
| Emily Pohlmann | 8/10 | 3582 days | 2% |
| Rocio Lucero | 10/10 | 3584 days | 2% |
| Ben and Pauline | 9/10 | 3589 days | 2% |
| Ben Schieber | 6/10 | 3596 days | 2% |
| Marlene Goecke | 7/10 | 3596 days | 2% |
| Joris | 10/10 | 3601 days | 2% |
| Philipp | 6/10 | 3601 days | 2% |
| Pierre Alexandre | 7/10 | 3603 days | 2% |
| Bernhard Fichtl | 8/10 | 3605 days | 2% |
| Joana Frever | 10/10 | 3608 days | 2% |
| Katlin Pollinger | 10/10 | 3608 days | 2% |
| Carmen Pramstaller | 6/10 | 3608 days | 2% |
| Stella and Merle | 10/10 | 3613 days | 2% |
| Christine Schtenker | 9/10 | 3613 days | 2% |
| Rebecca Winzig | 9/10 | 3613 days | 2% |
| Michele Winzig | 10/10 | 3613 days | 2% |
| Roland Fischer | 8/10 | 3614 days | 2% |
| Daniel Roedel | 9/10 | 3615 days | 2% |
| Lucile Souday | 10/10 | 3615 days | 2% |
| Tilman | 9/10 | 3617 days | 2% |
| Asborn Damgaard | 10/10 | 3623 days | 2% |
| Meilin | 9/10 | 3624 days | 2% |
| Sascha Kaffenberger | 10/10 | 3626 days | 2% |
| Clare Pickford | 8/10 | 3631 days | 2% |
| Nico | 8/10 | 3633 days | 2% |
| Jonathan Brunetti | 8/10 | 3648 days | 2% |
| Julia Huesam | 9/10 | 3660 days | 2% |
| Isabella | 10/10 | 3662 days | 2% |
| Jessica and Leonie | 9/10 | 3664 days | 2% |
| Selma Krap | 9/10 | 3670 days | 2% |
| Mathieu Brun | 10/10 | 3672 days | 2% |
| Fabian Dilly | 10/10 | 3679 days | 2% |
| Lars Hobrecht | 10/10 | 3679 days | 2% |
| Timo Krueger | 8/10 | 3931 days | 1% |
| Stuart Cook | 8/10 | 3932 days | 1% |
| Manuela Opprecht | 7/10 | 3982 days | 1% |
| Dominik Rehbaum | 9/10 | 3991 days | 1% |
| Bart Hanssen | 7/10 | 4011 days | 1% |
| Denisa Mecikova | 10/10 | 4282 days | 0% |
| Christoph Betten | 4/10 | 4286 days | 0% |
| Christina | 8/10 | 4290 days | 0% |
| Kathrin Lerch | 10/10 | 4290 days | 0% |
| Paolo Cases | 8/10 | 4290 days | 0% |
| Bea Westkam | 10/10 | 4292 days | 0% |
| Christopher Berkhahn | 8/10 | 4292 days | 0% |
| Julia Moellers | 10/10 | 4292 days | 0% |
| Maxime Ripoche | 7/10 | 4317 days | 0% |
| Julie Ledanois | 10/10 | 4319 days | 0% |
| Matthias Freiling | 10/10 | 4334 days | 0% |
| Bertrand Gilles | 8/10 | 4655 days | 1% |
| Rampon | 10/10 | 4660 days | 1% |
| Sarah Horn | 10/10 | 4661 days | 1% |
| Debiesse | 10/10 | 4661 days | 1% |
| Maja Bogdanowicz | 10/10 | 4680 days | 1% |
| Fabian Koitka | 10/10 | 4693 days | 1% |
| Nora and Edward | 9/10 | 4696 days | 1% |
| Judy | 10/10 | 4772 days | 1% |
| Stevie | 10/10 | 4775 days | 1% |
| Krataihai | 10/10 | 4793 days | 1% |
| Jaqi_Gary | 9/10 | 4793 days | 1% |
| KDS_Holiday | 10/10 | 4824 days | 1% |
| Malena | 10/10 | 5038 days | 1% |
| nga | 9/10 | 5038 days | 1% |
| Sabine | 8/10 | 5043 days | 1% |
| Daniel & Manuela | 10/10 | 5044 days | 1% |
| Nora | 9/10 | 5051 days | 1% |
| Janicha Blumenthal | 10/10 | 5052 days | 1% |
| Liz Stokes | 9/10 | 5054 days | 1% |
| Elizabeth Gardner | 9/10 | 5059 days | 1% |
| Norm Cooper | 8/10 | 5059 days | 1% |
| Louisa | 10/10 | 5112 days | 1% |
| Mark & Beth Kaufman | 9/10 | 5133 days | 1% |
| Andreas & Sonja | 9/10 | 5145 days | 1% |
| Theresa | 10/10 | 5145 days | 1% |
| Christina | 9/10 | 5146 days | 1% |
| Laurent P | 10/10 | 5376 days | 1% |
| Michael Orme | 10/10 | 5394 days | 1% |
| Carolin | 8/10 | 5403 days | 1% |
| Lil Irish | 10/10 | 5403 days | 1% |
| Andreas Scholl | 10/10 | 5408 days | 1% |
| Berger | 8/10 | 5408 days | 1% |
| Adam Hayley | 9/10 | 5416 days | 1% |
| Valerie | 10/10 | 5418 days | 1% |
| Ines | 10/10 | 5419 days | 1% |
| Sebastian Engelke | 7/10 | 5420 days | 1% |
| Alan & Gill Geach | 8/10 | 5426 days | 1% |
| Liz Dolman | 8/10 | 5427 days | 1% |
| Daniel Fischer | 8/10 | 5430 days | 1% |
| Katrin & Mark | 9/10 | 5432 days | 1% |
| Moniek Steyaert | 8/10 | 5432 days | 1% |
| Chamton | 7/10 | 5432 days | 1% |
| Andrew Hammond | 10/10 | 5555 days | 1% |
| Richard Spore | 10/10 | 5756 days | 1% |
| Matt Roper | 10/10 | 5760 days | 1% |
| Maria Lorentzen | 10/10 | 5776 days | 1% |
| Helmet Paula | 10/10 | 5782 days | 1% |
| David Rich | 8/10 | 5782 days | 1% |
| Anne Veser | 10/10 | 5789 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5792 days | 1% |
| Ake Erlandsson | 10/10 | 5793 days | 1% |
| Brenda | 10/10 | 5794 days | 1% |
| Robert Scharrenborg | 9/10 | 5796 days | 1% |
| Helen and Hans Walser | 10/10 | 5817 days | 1% |
| gemmav | 9/10 | 5843 days | 1% |
| Andreas Sterki | 8/10 | 5867 days | 1% |
| Roman Hauri | 10/10 | 5871 days | 1% |
| DamienM | 9/10 | 6119 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.