Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Reinga / Te Rerenga Wairua Lighthouse Walk
Valid Reviews
132 Valid Reviews
The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 28 |
|
21% |
| 8/10 | 28 |
|
21% |
| 7/10 | 10 |
|
8% |
| 6/10 | 3 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 24 |
|
20% |
| 8/10 | 28 |
|
24% |
| 7/10 | 9 |
|
8% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.41% Average
The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.35%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 275 days | 100% |
| Backpack On Fire | 10/10 | 1857 days | 5% |
| Amy Lord | 10/10 | 2560 days | 4% |
| Jennie Tollerton | 9/10 | 2649 days | 3% |
| Charles Kulins | 10/10 | 2921 days | 3% |
| Dorthe Soeholm | 10/10 | 2923 days | 3% |
| Soren Soeholm | 8/10 | 2923 days | 3% |
| Ben | 10/10 | 2927 days | 3% |
| Katharina Gans | 10/10 | 2931 days | 3% |
| Orane Lefebuee | 10/10 | 2934 days | 3% |
| Marc Reuter | 8/10 | 2967 days | 3% |
| Ben | 10/10 | 3023 days | 3% |
| Adrien Richard | 8/10 | 3226 days | 2% |
| Anais Roux | 10/10 | 3239 days | 2% |
| Jamie Serieux | 9/10 | 3241 days | 2% |
| Gerbrand Smidt | 10/10 | 3241 days | 2% |
| Luala F | 10/10 | 3245 days | 2% |
| Gessica | 10/10 | 3246 days | 2% |
| Paul Larauze | 7/10 | 3255 days | 2% |
| Michael Regensburger | 9/10 | 3256 days | 2% |
| Julie Miehling | 8/10 | 3257 days | 2% |
| Nico Wedel | 7/10 | 3257 days | 2% |
| Patrick Thumeyer | 8/10 | 3258 days | 2% |
| Stephanie Hofman | 9/10 | 3259 days | 2% |
| John and Jan | 8/10 | 3260 days | 2% |
| Emily Pohlmann | 8/10 | 3263 days | 2% |
| Rocio Lucero | 10/10 | 3265 days | 2% |
| Ben and Pauline | 9/10 | 3270 days | 2% |
| Ben Schieber | 6/10 | 3277 days | 2% |
| Marlene Goecke | 7/10 | 3277 days | 2% |
| Joris | 10/10 | 3282 days | 2% |
| Philipp | 6/10 | 3282 days | 2% |
| Pierre Alexandre | 7/10 | 3284 days | 2% |
| Bernhard Fichtl | 8/10 | 3286 days | 2% |
| Joana Frever | 10/10 | 3289 days | 2% |
| Katlin Pollinger | 10/10 | 3289 days | 2% |
| Carmen Pramstaller | 6/10 | 3289 days | 2% |
| Stella and Merle | 10/10 | 3294 days | 2% |
| Christine Schtenker | 9/10 | 3294 days | 2% |
| Rebecca Winzig | 9/10 | 3294 days | 2% |
| Michele Winzig | 10/10 | 3294 days | 2% |
| Roland Fischer | 8/10 | 3295 days | 2% |
| Daniel Roedel | 9/10 | 3296 days | 2% |
| Lucile Souday | 10/10 | 3296 days | 2% |
| Tilman | 9/10 | 3298 days | 2% |
| Asborn Damgaard | 10/10 | 3304 days | 2% |
| Meilin | 9/10 | 3305 days | 2% |
| Sascha Kaffenberger | 10/10 | 3307 days | 2% |
| Clare Pickford | 8/10 | 3312 days | 2% |
| Nico | 8/10 | 3314 days | 2% |
| Jonathan Brunetti | 8/10 | 3329 days | 2% |
| Julia Huesam | 9/10 | 3341 days | 2% |
| Isabella | 10/10 | 3343 days | 2% |
| Jessica and Leonie | 9/10 | 3345 days | 2% |
| Selma Krap | 9/10 | 3351 days | 2% |
| Mathieu Brun | 10/10 | 3353 days | 2% |
| Fabian Dilly | 10/10 | 3360 days | 2% |
| Lars Hobrecht | 10/10 | 3360 days | 2% |
| Timo Krueger | 8/10 | 3612 days | 2% |
| Stuart Cook | 8/10 | 3613 days | 2% |
| Manuela Opprecht | 7/10 | 3663 days | 1% |
| Dominik Rehbaum | 9/10 | 3672 days | 1% |
| Bart Hanssen | 7/10 | 3692 days | 1% |
| Denisa Mecikova | 10/10 | 3963 days | 1% |
| Christoph Betten | 4/10 | 3967 days | 1% |
| Christina | 8/10 | 3971 days | 1% |
| Kathrin Lerch | 10/10 | 3971 days | 1% |
| Paolo Cases | 8/10 | 3971 days | 1% |
| Bea Westkam | 10/10 | 3973 days | 1% |
| Christopher Berkhahn | 8/10 | 3973 days | 1% |
| Julia Moellers | 10/10 | 3973 days | 1% |
| Maxime Ripoche | 7/10 | 3998 days | 1% |
| Julie Ledanois | 10/10 | 4000 days | 1% |
| Matthias Freiling | 10/10 | 4015 days | 1% |
| Bertrand Gilles | 8/10 | 4336 days | 0% |
| Rampon | 10/10 | 4341 days | 0% |
| Sarah Horn | 10/10 | 4342 days | 0% |
| Debiesse | 10/10 | 4342 days | 0% |
| Maja Bogdanowicz | 10/10 | 4361 days | 0% |
| Fabian Koitka | 10/10 | 4374 days | 0% |
| Nora and Edward | 9/10 | 4377 days | 0% |
| Judy | 10/10 | 4453 days | 1% |
| Stevie | 10/10 | 4456 days | 1% |
| Krataihai | 10/10 | 4474 days | 1% |
| Jaqi_Gary | 9/10 | 4474 days | 1% |
| KDS_Holiday | 10/10 | 4505 days | 1% |
| Malena | 10/10 | 4719 days | 1% |
| nga | 9/10 | 4719 days | 1% |
| Sabine | 8/10 | 4724 days | 1% |
| Daniel & Manuela | 10/10 | 4725 days | 1% |
| Nora | 9/10 | 4732 days | 1% |
| Janicha Blumenthal | 10/10 | 4733 days | 1% |
| Liz Stokes | 9/10 | 4735 days | 1% |
| Elizabeth Gardner | 9/10 | 4740 days | 1% |
| Norm Cooper | 8/10 | 4740 days | 1% |
| Louisa | 10/10 | 4793 days | 1% |
| Mark & Beth Kaufman | 9/10 | 4814 days | 1% |
| Andreas & Sonja | 9/10 | 4826 days | 1% |
| Theresa | 10/10 | 4826 days | 1% |
| Christina | 9/10 | 4827 days | 1% |
| Laurent P | 10/10 | 5057 days | 1% |
| Michael Orme | 10/10 | 5075 days | 1% |
| Carolin | 8/10 | 5084 days | 1% |
| Lil Irish | 10/10 | 5084 days | 1% |
| Andreas Scholl | 10/10 | 5089 days | 1% |
| Berger | 8/10 | 5089 days | 1% |
| Adam Hayley | 9/10 | 5097 days | 1% |
| Valerie | 10/10 | 5099 days | 1% |
| Ines | 10/10 | 5100 days | 1% |
| Sebastian Engelke | 7/10 | 5101 days | 1% |
| Alan & Gill Geach | 8/10 | 5107 days | 1% |
| Liz Dolman | 8/10 | 5108 days | 1% |
| Daniel Fischer | 8/10 | 5111 days | 1% |
| Katrin & Mark | 9/10 | 5113 days | 1% |
| Moniek Steyaert | 8/10 | 5113 days | 1% |
| Chamton | 7/10 | 5113 days | 1% |
| Andrew Hammond | 10/10 | 5236 days | 1% |
| Richard Spore | 10/10 | 5437 days | 1% |
| Matt Roper | 10/10 | 5441 days | 1% |
| Maria Lorentzen | 10/10 | 5457 days | 1% |
| Helmet Paula | 10/10 | 5463 days | 1% |
| David Rich | 8/10 | 5463 days | 1% |
| Anne Veser | 10/10 | 5470 days | 1% |
| Valerie Van Hemelrijck | 7/10 | 5473 days | 1% |
| Ake Erlandsson | 10/10 | 5474 days | 1% |
| Brenda | 10/10 | 5475 days | 1% |
| Robert Scharrenborg | 9/10 | 5477 days | 1% |
| Helen and Hans Walser | 10/10 | 5498 days | 1% |
| gemmav | 9/10 | 5524 days | 1% |
| Andreas Sterki | 8/10 | 5548 days | 1% |
| Roman Hauri | 10/10 | 5552 days | 1% |
| DamienM | 9/10 | 5800 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.