Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Cape Reinga / Te Rerenga Wairua Lighthouse Walk

Valid Reviews

132 Valid Reviews

The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 132 valid reviews:

Rating Count Percentage
10/10 62
47%
9/10 28
21%
8/10 28
21%
7/10 10
8%
6/10 3
2%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

118 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 118 face-to-face reviews:

Rating Count Percentage
10/10 53
45%
9/10 24
20%
8/10 28
24%
7/10 9
8%
6/10 3
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.41% Average

The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 204 days 100%
Backpack On Fire 10/10 1786 days 5%
Amy Lord 10/10 2489 days 4%
Jennie Tollerton 9/10 2578 days 3%
Charles Kulins 10/10 2850 days 3%
Dorthe Soeholm 10/10 2852 days 3%
Soren Soeholm 8/10 2852 days 3%
Ben 10/10 2856 days 3%
Katharina Gans 10/10 2860 days 3%
Orane Lefebuee 10/10 2863 days 3%
Marc Reuter 8/10 2896 days 3%
Ben 10/10 2952 days 3%
Adrien Richard 8/10 3155 days 2%
Anais Roux 10/10 3168 days 2%
Jamie Serieux 9/10 3170 days 2%
Gerbrand Smidt 10/10 3170 days 2%
Luala F 10/10 3174 days 2%
Gessica 10/10 3175 days 2%
Paul Larauze 7/10 3184 days 2%
Michael Regensburger 9/10 3185 days 2%
Julie Miehling 8/10 3186 days 2%
Nico Wedel 7/10 3186 days 2%
Patrick Thumeyer 8/10 3187 days 2%
Stephanie Hofman 9/10 3188 days 2%
John and Jan 8/10 3189 days 2%
Emily Pohlmann 8/10 3192 days 2%
Rocio Lucero 10/10 3194 days 2%
Ben and Pauline 9/10 3199 days 2%
Ben Schieber 6/10 3206 days 2%
Marlene Goecke 7/10 3206 days 2%
Joris 10/10 3211 days 2%
Philipp 6/10 3211 days 2%
Pierre Alexandre 7/10 3213 days 2%
Bernhard Fichtl 8/10 3215 days 2%
Joana Frever 10/10 3218 days 2%
Katlin Pollinger 10/10 3218 days 2%
Carmen Pramstaller 6/10 3218 days 2%
Stella and Merle 10/10 3223 days 2%
Christine Schtenker 9/10 3223 days 2%
Rebecca Winzig 9/10 3223 days 2%
Michele Winzig 10/10 3223 days 2%
Roland Fischer 8/10 3224 days 2%
Daniel Roedel 9/10 3225 days 2%
Lucile Souday 10/10 3225 days 2%
Tilman 9/10 3227 days 2%
Asborn Damgaard 10/10 3233 days 2%
Meilin 9/10 3234 days 2%
Sascha Kaffenberger 10/10 3236 days 2%
Clare Pickford 8/10 3241 days 2%
Nico 8/10 3243 days 2%
Jonathan Brunetti 8/10 3258 days 2%
Julia Huesam 9/10 3270 days 2%
Isabella 10/10 3272 days 2%
Jessica and Leonie 9/10 3274 days 2%
Selma Krap 9/10 3280 days 2%
Mathieu Brun 10/10 3282 days 2%
Fabian Dilly 10/10 3289 days 2%
Lars Hobrecht 10/10 3289 days 2%
Timo Krueger 8/10 3541 days 2%
Stuart Cook 8/10 3542 days 2%
Manuela Opprecht 7/10 3592 days 1%
Dominik Rehbaum 9/10 3601 days 1%
Bart Hanssen 7/10 3621 days 1%
Denisa Mecikova 10/10 3892 days 1%
Christoph Betten 4/10 3896 days 0%
Christina 8/10 3900 days 1%
Kathrin Lerch 10/10 3900 days 1%
Paolo Cases 8/10 3900 days 1%
Bea Westkam 10/10 3902 days 1%
Christopher Berkhahn 8/10 3902 days 1%
Julia Moellers 10/10 3902 days 1%
Maxime Ripoche 7/10 3927 days 1%
Julie Ledanois 10/10 3929 days 1%
Matthias Freiling 10/10 3944 days 1%
Bertrand Gilles 8/10 4265 days 0%
Rampon 10/10 4270 days 0%
Sarah Horn 10/10 4271 days 0%
Debiesse 10/10 4271 days 0%
Maja Bogdanowicz 10/10 4290 days 0%
Fabian Koitka 10/10 4303 days 0%
Nora and Edward 9/10 4306 days 0%
Judy 10/10 4382 days 1%
Stevie 10/10 4385 days 1%
Krataihai 10/10 4403 days 1%
Jaqi_Gary 9/10 4403 days 1%
KDS_Holiday 10/10 4434 days 1%
Malena 10/10 4648 days 1%
nga 9/10 4648 days 1%
Sabine 8/10 4653 days 1%
Daniel & Manuela 10/10 4654 days 1%
Nora 9/10 4661 days 1%
Janicha Blumenthal 10/10 4662 days 1%
Liz Stokes 9/10 4664 days 1%
Elizabeth Gardner 9/10 4669 days 1%
Norm Cooper 8/10 4669 days 1%
Louisa 10/10 4722 days 1%
Mark & Beth Kaufman 9/10 4743 days 1%
Andreas & Sonja 9/10 4755 days 1%
Theresa 10/10 4755 days 1%
Christina 9/10 4756 days 1%
Laurent P 10/10 4986 days 1%
Michael Orme 10/10 5004 days 1%
Carolin 8/10 5013 days 1%
Lil Irish 10/10 5013 days 1%
Andreas Scholl 10/10 5018 days 1%
Berger 8/10 5018 days 1%
Adam Hayley 9/10 5026 days 1%
Valerie 10/10 5028 days 1%
Ines 10/10 5029 days 1%
Sebastian Engelke 7/10 5030 days 1%
Alan & Gill Geach 8/10 5036 days 1%
Liz Dolman 8/10 5037 days 1%
Daniel Fischer 8/10 5040 days 1%
Katrin & Mark 9/10 5042 days 1%
Moniek Steyaert 8/10 5042 days 1%
Chamton 7/10 5042 days 1%
Andrew Hammond 10/10 5165 days 1%
Richard Spore 10/10 5366 days 1%
Matt Roper 10/10 5370 days 1%
Maria Lorentzen 10/10 5386 days 1%
Helmet Paula 10/10 5392 days 1%
David Rich 8/10 5392 days 1%
Anne Veser 10/10 5399 days 1%
Valerie Van Hemelrijck 7/10 5402 days 1%
Ake Erlandsson 10/10 5403 days 1%
Brenda 10/10 5404 days 1%
Robert Scharrenborg 9/10 5406 days 1%
Helen and Hans Walser 10/10 5427 days 1%
gemmav 9/10 5453 days 1%
Andreas Sterki 8/10 5477 days 1%
Roman Hauri 10/10 5481 days 1%
DamienM 9/10 5729 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.61% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.