Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Reinga / Te Rerenga Wairua Lighthouse Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Rankers Owner

Cape Reinga / Te Rerenga Wairua Lighthouse Walk

Valid Reviews

132 Valid Reviews

The Cape Reinga / Te Rerenga Wairua Lighthouse Walk experience has a total of 134 reviews. There are 132 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 132 valid reviews:

Rating Count Percentage
10/10 62
47%
9/10 28
21%
8/10 28
21%
7/10 10
8%
6/10 3
2%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk valid reviews is 90.00% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

118 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 132 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 118 face-to-face reviews:

Rating Count Percentage
10/10 53
45%
9/10 24
20%
8/10 28
24%
7/10 9
8%
6/10 3
3%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.41% Average

The raw data average (mean) for all the Cape Reinga / Te Rerenga Wairua Lighthouse Walk face-to-face reviews is 89.41% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

93.43%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 307 days 100%
Backpack On Fire 10/10 1889 days 5%
Amy Lord 10/10 2592 days 4%
Jennie Tollerton 9/10 2681 days 3%
Charles Kulins 10/10 2952 days 3%
Dorthe Soeholm 10/10 2955 days 3%
Soren Soeholm 8/10 2955 days 3%
Ben 10/10 2959 days 3%
Katharina Gans 10/10 2963 days 3%
Orane Lefebuee 10/10 2966 days 3%
Marc Reuter 8/10 2999 days 3%
Ben 10/10 3055 days 3%
Adrien Richard 8/10 3258 days 2%
Anais Roux 10/10 3271 days 2%
Jamie Serieux 9/10 3273 days 2%
Gerbrand Smidt 10/10 3273 days 2%
Luala F 10/10 3277 days 2%
Gessica 10/10 3278 days 2%
Paul Larauze 7/10 3287 days 2%
Michael Regensburger 9/10 3288 days 2%
Julie Miehling 8/10 3289 days 2%
Nico Wedel 7/10 3289 days 2%
Patrick Thumeyer 8/10 3290 days 2%
Stephanie Hofman 9/10 3291 days 2%
John and Jan 8/10 3292 days 2%
Emily Pohlmann 8/10 3295 days 2%
Rocio Lucero 10/10 3297 days 2%
Ben and Pauline 9/10 3302 days 2%
Ben Schieber 6/10 3309 days 2%
Marlene Goecke 7/10 3309 days 2%
Joris 10/10 3314 days 2%
Philipp 6/10 3314 days 2%
Pierre Alexandre 7/10 3316 days 2%
Bernhard Fichtl 8/10 3318 days 2%
Joana Frever 10/10 3321 days 2%
Katlin Pollinger 10/10 3321 days 2%
Carmen Pramstaller 6/10 3321 days 2%
Stella and Merle 10/10 3326 days 2%
Christine Schtenker 9/10 3326 days 2%
Rebecca Winzig 9/10 3326 days 2%
Michele Winzig 10/10 3326 days 2%
Roland Fischer 8/10 3327 days 2%
Daniel Roedel 9/10 3328 days 2%
Lucile Souday 10/10 3328 days 2%
Tilman 9/10 3330 days 2%
Asborn Damgaard 10/10 3336 days 2%
Meilin 9/10 3337 days 2%
Sascha Kaffenberger 10/10 3339 days 2%
Clare Pickford 8/10 3344 days 2%
Nico 8/10 3346 days 2%
Jonathan Brunetti 8/10 3361 days 2%
Julia Huesam 9/10 3373 days 2%
Isabella 10/10 3375 days 2%
Jessica and Leonie 9/10 3377 days 2%
Selma Krap 9/10 3383 days 2%
Mathieu Brun 10/10 3385 days 2%
Fabian Dilly 10/10 3392 days 2%
Lars Hobrecht 10/10 3392 days 2%
Timo Krueger 8/10 3644 days 1%
Stuart Cook 8/10 3645 days 1%
Manuela Opprecht 7/10 3695 days 1%
Dominik Rehbaum 9/10 3704 days 1%
Bart Hanssen 7/10 3724 days 1%
Denisa Mecikova 10/10 3995 days 1%
Christoph Betten 4/10 3999 days 1%
Christina 8/10 4003 days 1%
Kathrin Lerch 10/10 4003 days 1%
Paolo Cases 8/10 4003 days 1%
Bea Westkam 10/10 4005 days 1%
Christopher Berkhahn 8/10 4005 days 1%
Julia Moellers 10/10 4005 days 1%
Maxime Ripoche 7/10 4030 days 1%
Julie Ledanois 10/10 4032 days 1%
Matthias Freiling 10/10 4047 days 1%
Bertrand Gilles 8/10 4368 days 0%
Rampon 10/10 4373 days 0%
Sarah Horn 10/10 4374 days 0%
Debiesse 10/10 4374 days 0%
Maja Bogdanowicz 10/10 4393 days 1%
Fabian Koitka 10/10 4406 days 1%
Nora and Edward 9/10 4409 days 1%
Judy 10/10 4485 days 1%
Stevie 10/10 4488 days 1%
Krataihai 10/10 4506 days 1%
Jaqi_Gary 9/10 4506 days 1%
KDS_Holiday 10/10 4537 days 1%
Malena 10/10 4751 days 1%
nga 9/10 4751 days 1%
Sabine 8/10 4756 days 1%
Daniel & Manuela 10/10 4757 days 1%
Nora 9/10 4764 days 1%
Janicha Blumenthal 10/10 4765 days 1%
Liz Stokes 9/10 4767 days 1%
Elizabeth Gardner 9/10 4772 days 1%
Norm Cooper 8/10 4772 days 1%
Louisa 10/10 4825 days 1%
Mark & Beth Kaufman 9/10 4846 days 1%
Andreas & Sonja 9/10 4858 days 1%
Theresa 10/10 4858 days 1%
Christina 9/10 4859 days 1%
Laurent P 10/10 5089 days 1%
Michael Orme 10/10 5107 days 1%
Carolin 8/10 5116 days 1%
Lil Irish 10/10 5116 days 1%
Andreas Scholl 10/10 5121 days 1%
Berger 8/10 5121 days 1%
Adam Hayley 9/10 5129 days 1%
Valerie 10/10 5131 days 1%
Ines 10/10 5132 days 1%
Sebastian Engelke 7/10 5133 days 1%
Alan & Gill Geach 8/10 5139 days 1%
Liz Dolman 8/10 5140 days 1%
Daniel Fischer 8/10 5143 days 1%
Katrin & Mark 9/10 5145 days 1%
Moniek Steyaert 8/10 5145 days 1%
Chamton 7/10 5145 days 1%
Andrew Hammond 10/10 5268 days 1%
Richard Spore 10/10 5469 days 1%
Matt Roper 10/10 5473 days 1%
Maria Lorentzen 10/10 5489 days 1%
Helmet Paula 10/10 5495 days 1%
David Rich 8/10 5495 days 1%
Anne Veser 10/10 5502 days 1%
Valerie Van Hemelrijck 7/10 5505 days 1%
Ake Erlandsson 10/10 5506 days 1%
Brenda 10/10 5507 days 1%
Robert Scharrenborg 9/10 5509 days 1%
Helen and Hans Walser 10/10 5530 days 1%
gemmav 9/10 5556 days 1%
Andreas Sterki 8/10 5580 days 1%
Roman Hauri 10/10 5584 days 1%
DamienM 9/10 5832 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Reinga / Te Rerenga Wairua Lighthouse Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.59% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

94%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.