G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 reviews. There are 178 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 747 days | 100% |
| Amy Lord | 10/10 | 2883 days | 4% |
| Chloe B | 8/10 | 2906 days | 4% |
| Richard | 10/10 | 2962 days | 4% |
| Anis Quentin | 9/10 | 2971 days | 4% |
| Dorthe Soeholm | 9/10 | 3243 days | 3% |
| Theerada Wongkaew | 10/10 | 3282 days | 3% |
| Joonas Lehtomaki | 9/10 | 3287 days | 3% |
| Jonathan Verschuuren | 8/10 | 3288 days | 3% |
| Laura David | 9/10 | 3290 days | 3% |
| Michael | 10/10 | 3291 days | 3% |
| Anne | 8/10 | 3291 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3293 days | 3% |
| Philip Sheridan | 7/10 | 3299 days | 3% |
| Sandra Reynders | 8/10 | 3300 days | 3% |
| Colin George | 10/10 | 3301 days | 3% |
| Alexandra Luerner | 10/10 | 3303 days | 3% |
| Frank Bien | 10/10 | 3303 days | 3% |
| Felicity Ford | 7/10 | 3304 days | 3% |
| Louis Nilsson | 10/10 | 3309 days | 3% |
| Gilbert Baptiste | 6/10 | 3309 days | 3% |
| Emilie Bavard | 6/10 | 3309 days | 3% |
| Barbara | 10/10 | 3318 days | 3% |
| Paul Tysoe | 8/10 | 3326 days | 3% |
| Jessica Nasstrom | 6/10 | 3332 days | 3% |
| ben carroll | 10/10 | 3332 days | 3% |
| Eveline | 8/10 | 3342 days | 3% |
| Henry Ang | 7/10 | 3393 days | 3% |
| Michelle Smit | 9/10 | 3455 days | 3% |
| Gesa Roemer | 4/10 | 3554 days | 2% |
| Gerbrand Smidt | 9/10 | 3561 days | 2% |
| Silvia | 5/10 | 3564 days | 2% |
| Jennifer Nguyen | 8/10 | 3572 days | 2% |
| Robin Stamm | 8/10 | 3572 days | 2% |
| Jonathan Foskett | 6/10 | 3573 days | 2% |
| Clara Guinard | 7/10 | 3575 days | 2% |
| Hannes | 9/10 | 3576 days | 2% |
| John and Jan | 9/10 | 3580 days | 2% |
| Adrienne Hoet | 6/10 | 3581 days | 2% |
| Benoit Leclerc | 7/10 | 3593 days | 2% |
| Raul Ellermann | 6/10 | 3598 days | 2% |
| Catharina Cuntz | 6/10 | 3613 days | 2% |
| Klaas Huis | 8/10 | 3614 days | 2% |
| Maxima Buisan | 7/10 | 3619 days | 2% |
| Niels Hoogendooen | 6/10 | 3621 days | 2% |
| Martina | 9/10 | 3628 days | 2% |
| Martin Bakker | 9/10 | 3656 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3932 days | 1% |
| Thomas Haslbeck | 8/10 | 3932 days | 1% |
| Miriam Burchartz | 10/10 | 3933 days | 1% |
| Leonie Jennings | 9/10 | 3977 days | 1% |
| Trevor Wichman | 8/10 | 3977 days | 1% |
| Sibylle and Nadine | 9/10 | 4025 days | 1% |
| Anne Courtenay | 8/10 | 4316 days | 0% |
| Friederike Kranzin | 10/10 | 4316 days | 0% |
| Amanda | 9/10 | 4319 days | 0% |
| Derek | 8/10 | 4319 days | 0% |
| Juliane | 10/10 | 4321 days | 0% |
| Hannah | 8/10 | 4321 days | 0% |
| Dan Lawson | 10/10 | 4349 days | 0% |
| Henry Thiel | 3/10 | 4349 days | 0% |
| Sina Sacranie | 10/10 | 4349 days | 0% |
| Julia Bonisch | 8/10 | 4352 days | 0% |
| Rupert | 9/10 | 4363 days | 0% |
| Dupont | 7/10 | 4680 days | 1% |
| David Lee | 8/10 | 4686 days | 1% |
| Henrik Steinruecken | 6/10 | 4746 days | 1% |
| Wenmechers | 8/10 | 4754 days | 1% |
| Martin Thomas | 9/10 | 4756 days | 1% |
| Paul Lawrence | 8/10 | 4762 days | 1% |
| Gary Brooks | 8/10 | 4764 days | 1% |
| Marian | 7/10 | 4766 days | 1% |
| Adam Hassan | 9/10 | 4769 days | 1% |
| Gerard van de Ven | 9/10 | 4769 days | 1% |
| Lutz Huuemorder | 8/10 | 4770 days | 1% |
| Julie Lamart | 9/10 | 4773 days | 1% |
| Shannon Taylor | 7/10 | 4773 days | 1% |
| Kerstin | 8/10 | 4779 days | 1% |
| Denny | 10/10 | 4886 days | 1% |
| Petr Stepanek | 10/10 | 5031 days | 1% |
| Sebastian Hol | 5/10 | 5035 days | 1% |
| Jochem Snyders | 9/10 | 5042 days | 1% |
| Vitek | 8/10 | 5043 days | 1% |
| Daniel | 7/10 | 5043 days | 1% |
| Carolin Haas | 5/10 | 5049 days | 1% |
| Pierre Boulanger | 9/10 | 5051 days | 1% |
| Dave Simpson | 7/10 | 5053 days | 1% |
| Monica | 10/10 | 5054 days | 1% |
| Mags Adams | 9/10 | 5054 days | 1% |
| Hardy | 10/10 | 5054 days | 1% |
| Nelly & Lisa | 8/10 | 5055 days | 1% |
| Lepied | 7/10 | 5055 days | 1% |
| Graeme E | 9/10 | 5059 days | 1% |
| Colin Philpott | 9/10 | 5061 days | 1% |
| Kim Thorsted | 7/10 | 5062 days | 1% |
| R Laurysen | 7/10 | 5065 days | 1% |
| Corv V D Hof | 8/10 | 5065 days | 1% |
| Anika | 7/10 | 5067 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5067 days | 1% |
| Remy van Heugten | 6/10 | 5067 days | 1% |
| Stefan Roehrbein | 8/10 | 5068 days | 1% |
| J Knol | 8/10 | 5094 days | 1% |
| Niels Daubjerg | 9/10 | 5131 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5133 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5140 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5142 days | 1% |
| Caroline | 8/10 | 5144 days | 1% |
| Erik Folkersen | 8/10 | 5144 days | 1% |
| Wolfgang Goggel | 10/10 | 5144 days | 1% |
| Leif Sorensen | 8/10 | 5144 days | 1% |
| Andy Lever | 8/10 | 5145 days | 1% |
| Rudy Witt | 7/10 | 5146 days | 1% |
| Matthys van den Heuuel | 7/10 | 5150 days | 1% |
| Robin van der Linden | 8/10 | 5356 days | 1% |
| Petra | 10/10 | 5368 days | 1% |
| Karin & Bastiaan | 8/10 | 5369 days | 1% |
| Kris Gijbels | 9/10 | 5383 days | 1% |
| Danielle | 6/10 | 5383 days | 1% |
| Nathalie | 3/10 | 5389 days | 1% |
| Nicola Thackray | 8/10 | 5392 days | 1% |
| Strieson | 7/10 | 5406 days | 1% |
| Ini & Cees | 7/10 | 5407 days | 1% |
| Peter | 7/10 | 5410 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5410 days | 1% |
| Angela | 9/10 | 5421 days | 1% |
| Eva Weichs | 7/10 | 5423 days | 1% |
| Nicole | 5/10 | 5424 days | 1% |
| Rossiter | 9/10 | 5426 days | 1% |
| Derek Woodward | 10/10 | 5427 days | 1% |
| Elinor Bell | 1/10 | 5428 days | 1% |
| Robin Schomburg | 10/10 | 5430 days | 1% |
| Katrin & Mark | 7/10 | 5433 days | 1% |
| Claudia | 8/10 | 5697 days | 1% |
| krisevelyn | 4/10 | 5709 days | 1% |
| Richard Spore | 9/10 | 5757 days | 1% |
| Mike Peirce | 8/10 | 5764 days | 1% |
| Venot | 8/10 | 5773 days | 1% |
| Christen Hans | 4/10 | 5784 days | 1% |
| Jamie Hallifax | 8/10 | 5789 days | 1% |
| Emily Walters | 8/10 | 5796 days | 1% |
| Ines Diana | 5/10 | 5797 days | 1% |
| Wolfgang G | 10/10 | 5804 days | 1% |
| mariekef | 8/10 | 5844 days | 1% |
| selinab | 7/10 | 5853 days | 1% |
| Peter Essink | 7/10 | 5862 days | 1% |
| Karin Linder | 8/10 | 5864 days | 1% |
| Helen Pet | 8/10 | 5868 days | 1% |
| Richard Kesteleyn | 2/10 | 5868 days | 1% |
| Solveig Mosinski | 8/10 | 5872 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5883 days | 1% |
| Wim Put | 8/10 | 5886 days | 1% |
| eowyn2k | 3/10 | 5890 days | 1% |
| skorn | 7/10 | 5984 days | 1% |
| SSheil | 7/10 | 6092 days | 1% |
| UlaR | 10/10 | 6096 days | 1% |
| straw64 | 8/10 | 6104 days | 1% |
| dieteru | 8/10 | 6104 days | 1% |
| Sarah_rae | 8/10 | 6120 days | 1% |
| Gerd Hebbel | 6/10 | 6120 days | 1% |
| Mick | 7/10 | 6120 days | 1% |
| Jasmin | 9/10 | 6134 days | 1% |
| Stefau | 7/10 | 6134 days | 1% |
| MrHebbard | 6/10 | 6137 days | 1% |
| siemen | 2/10 | 6145 days | 1% |
| Van Dam | 7/10 | 6166 days | 1% |
| Gunhild | 8/10 | 6168 days | 1% |
| Oliver | 8/10 | 6168 days | 1% |
| Pavol | 8/10 | 6168 days | 1% |
| KTinga | 8/10 | 6175 days | 1% |
| Michael | 8/10 | 6184 days | 1% |
| Gerits | 7/10 | 6216 days | 1% |
| Sluijs | 7/10 | 6221 days | 1% |
| Inga | 6/10 | 6230 days | 1% |
| Nadia | 7/10 | 6237 days | 1% |
| Naomi Horton | 7/10 | 6497 days | 1% |
| Roger Repolusk | 7/10 | 6501 days | 1% |
| Lena1 | 7/10 | 6504 days | 1% |
| Vaclaf | 8/10 | 6515 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.50% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.