Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Whakarewarewa The Living Maori Village.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Whakarewarewa The Living Maori Village
Valid Reviews
178 Valid Reviews
The Whakarewarewa The Living Maori Village experience has a total of 179 reviews. There are 178 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 178 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
15% |
| 9/10 | 33 |
|
19% |
| 8/10 | 53 |
|
30% |
| 7/10 | 37 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.53% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village valid reviews is 77.53% and is based on 178 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
169 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 178 valid reviews, the experience has 169 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 169 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
14% |
| 9/10 | 31 |
|
18% |
| 8/10 | 51 |
|
30% |
| 7/10 | 35 |
|
21% |
| 6/10 | 14 |
|
8% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
77.46% Average
The raw data average (mean) for all the Whakarewarewa The Living Maori Village face-to-face reviews is 77.46% and is based on 169 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 9/10 | 737 days | 100% |
| Amy Lord | 10/10 | 2873 days | 4% |
| Chloe B | 8/10 | 2897 days | 4% |
| Richard | 10/10 | 2952 days | 4% |
| Anis Quentin | 9/10 | 2961 days | 4% |
| Dorthe Soeholm | 9/10 | 3233 days | 3% |
| Theerada Wongkaew | 10/10 | 3272 days | 3% |
| Joonas Lehtomaki | 9/10 | 3277 days | 3% |
| Jonathan Verschuuren | 8/10 | 3278 days | 3% |
| Laura David | 9/10 | 3280 days | 3% |
| Michael | 10/10 | 3281 days | 3% |
| Anne | 8/10 | 3281 days | 3% |
| Heyuuiutha Lokithas | 7/10 | 3283 days | 3% |
| Philip Sheridan | 7/10 | 3289 days | 3% |
| Sandra Reynders | 8/10 | 3290 days | 3% |
| Colin George | 10/10 | 3291 days | 3% |
| Alexandra Luerner | 10/10 | 3293 days | 3% |
| Frank Bien | 10/10 | 3293 days | 3% |
| Felicity Ford | 7/10 | 3294 days | 3% |
| Louis Nilsson | 10/10 | 3299 days | 3% |
| Gilbert Baptiste | 6/10 | 3299 days | 3% |
| Emilie Bavard | 6/10 | 3299 days | 3% |
| Barbara | 10/10 | 3308 days | 3% |
| Paul Tysoe | 8/10 | 3316 days | 3% |
| Jessica Nasstrom | 6/10 | 3322 days | 3% |
| ben carroll | 10/10 | 3323 days | 3% |
| Eveline | 8/10 | 3332 days | 3% |
| Henry Ang | 7/10 | 3384 days | 3% |
| Michelle Smit | 9/10 | 3446 days | 3% |
| Gesa Roemer | 4/10 | 3544 days | 2% |
| Gerbrand Smidt | 9/10 | 3551 days | 2% |
| Silvia | 5/10 | 3554 days | 2% |
| Jennifer Nguyen | 8/10 | 3562 days | 2% |
| Robin Stamm | 8/10 | 3562 days | 2% |
| Jonathan Foskett | 6/10 | 3563 days | 2% |
| Clara Guinard | 7/10 | 3565 days | 2% |
| Hannes | 9/10 | 3566 days | 2% |
| John and Jan | 9/10 | 3570 days | 2% |
| Adrienne Hoet | 6/10 | 3571 days | 2% |
| Benoit Leclerc | 7/10 | 3583 days | 2% |
| Raul Ellermann | 6/10 | 3588 days | 2% |
| Catharina Cuntz | 6/10 | 3603 days | 2% |
| Klaas Huis | 8/10 | 3604 days | 2% |
| Maxima Buisan | 7/10 | 3609 days | 2% |
| Niels Hoogendooen | 6/10 | 3611 days | 2% |
| Martina | 9/10 | 3618 days | 2% |
| Martin Bakker | 9/10 | 3646 days | 2% |
| Elisabeth Ringswandl | 9/10 | 3922 days | 1% |
| Thomas Haslbeck | 8/10 | 3922 days | 1% |
| Miriam Burchartz | 10/10 | 3923 days | 1% |
| Leonie Jennings | 9/10 | 3967 days | 1% |
| Trevor Wichman | 8/10 | 3967 days | 1% |
| Sibylle and Nadine | 9/10 | 4015 days | 1% |
| Anne Courtenay | 8/10 | 4306 days | 0% |
| Friederike Kranzin | 10/10 | 4306 days | 0% |
| Amanda | 9/10 | 4309 days | 0% |
| Derek | 8/10 | 4309 days | 0% |
| Juliane | 10/10 | 4311 days | 0% |
| Hannah | 8/10 | 4311 days | 0% |
| Dan Lawson | 10/10 | 4339 days | 0% |
| Henry Thiel | 3/10 | 4339 days | 0% |
| Sina Sacranie | 10/10 | 4339 days | 0% |
| Julia Bonisch | 8/10 | 4342 days | 0% |
| Rupert | 9/10 | 4353 days | 0% |
| Dupont | 7/10 | 4670 days | 1% |
| David Lee | 8/10 | 4676 days | 1% |
| Henrik Steinruecken | 6/10 | 4736 days | 1% |
| Wenmechers | 8/10 | 4744 days | 1% |
| Martin Thomas | 9/10 | 4746 days | 1% |
| Paul Lawrence | 8/10 | 4752 days | 1% |
| Gary Brooks | 8/10 | 4754 days | 1% |
| Marian | 7/10 | 4756 days | 1% |
| Adam Hassan | 9/10 | 4759 days | 1% |
| Gerard van de Ven | 9/10 | 4759 days | 1% |
| Lutz Huuemorder | 8/10 | 4760 days | 1% |
| Julie Lamart | 9/10 | 4763 days | 1% |
| Shannon Taylor | 7/10 | 4763 days | 1% |
| Kerstin | 8/10 | 4769 days | 1% |
| Denny | 10/10 | 4876 days | 1% |
| Petr Stepanek | 10/10 | 5021 days | 1% |
| Sebastian Hol | 5/10 | 5025 days | 1% |
| Jochem Snyders | 9/10 | 5032 days | 1% |
| Vitek | 8/10 | 5033 days | 1% |
| Daniel | 7/10 | 5033 days | 1% |
| Carolin Haas | 5/10 | 5039 days | 1% |
| Pierre Boulanger | 9/10 | 5041 days | 1% |
| Dave Simpson | 7/10 | 5043 days | 1% |
| Monica | 10/10 | 5044 days | 1% |
| Mags Adams | 9/10 | 5044 days | 1% |
| Hardy | 10/10 | 5044 days | 1% |
| Nelly & Lisa | 8/10 | 5045 days | 1% |
| Lepied | 7/10 | 5045 days | 1% |
| Graeme E | 9/10 | 5049 days | 1% |
| Colin Philpott | 9/10 | 5051 days | 1% |
| Kim Thorsted | 7/10 | 5052 days | 1% |
| R Laurysen | 7/10 | 5055 days | 1% |
| Corv V D Hof | 8/10 | 5055 days | 1% |
| Anika | 7/10 | 5057 days | 1% |
| Lilja Bjork Hermannsdottir | 9/10 | 5057 days | 1% |
| Remy van Heugten | 6/10 | 5057 days | 1% |
| Stefan Roehrbein | 8/10 | 5058 days | 1% |
| J Knol | 8/10 | 5084 days | 1% |
| Niels Daubjerg | 9/10 | 5121 days | 1% |
| Peter, Noelle & Susanne | 7/10 | 5123 days | 1% |
| Rebecca & Hugh Small | 5/10 | 5130 days | 1% |
| David & Mary-Jane Ryder | 9/10 | 5132 days | 1% |
| Caroline | 8/10 | 5134 days | 1% |
| Erik Folkersen | 8/10 | 5134 days | 1% |
| Wolfgang Goggel | 10/10 | 5134 days | 1% |
| Leif Sorensen | 8/10 | 5134 days | 1% |
| Andy Lever | 8/10 | 5135 days | 1% |
| Rudy Witt | 7/10 | 5136 days | 1% |
| Matthys van den Heuuel | 7/10 | 5140 days | 1% |
| Robin van der Linden | 8/10 | 5346 days | 1% |
| Petra | 10/10 | 5358 days | 1% |
| Karin & Bastiaan | 8/10 | 5359 days | 1% |
| Kris Gijbels | 9/10 | 5373 days | 1% |
| Danielle | 6/10 | 5373 days | 1% |
| Nathalie | 3/10 | 5379 days | 1% |
| Nicola Thackray | 8/10 | 5382 days | 1% |
| Strieson | 7/10 | 5396 days | 1% |
| Ini & Cees | 7/10 | 5397 days | 1% |
| Peter | 7/10 | 5400 days | 1% |
| Mark Leeuwenburgh | 8/10 | 5400 days | 1% |
| Angela | 9/10 | 5411 days | 1% |
| Eva Weichs | 7/10 | 5413 days | 1% |
| Nicole | 5/10 | 5414 days | 1% |
| Rossiter | 9/10 | 5416 days | 1% |
| Derek Woodward | 10/10 | 5417 days | 1% |
| Elinor Bell | 1/10 | 5418 days | 1% |
| Robin Schomburg | 10/10 | 5420 days | 1% |
| Katrin & Mark | 7/10 | 5423 days | 1% |
| Claudia | 8/10 | 5687 days | 1% |
| krisevelyn | 4/10 | 5699 days | 1% |
| Richard Spore | 9/10 | 5747 days | 1% |
| Mike Peirce | 8/10 | 5754 days | 1% |
| Venot | 8/10 | 5763 days | 1% |
| Christen Hans | 4/10 | 5774 days | 1% |
| Jamie Hallifax | 8/10 | 5779 days | 1% |
| Emily Walters | 8/10 | 5786 days | 1% |
| Ines Diana | 5/10 | 5787 days | 1% |
| Wolfgang G | 10/10 | 5794 days | 1% |
| mariekef | 8/10 | 5834 days | 1% |
| selinab | 7/10 | 5843 days | 1% |
| Peter Essink | 7/10 | 5852 days | 1% |
| Karin Linder | 8/10 | 5854 days | 1% |
| Helen Pet | 8/10 | 5858 days | 1% |
| Richard Kesteleyn | 2/10 | 5858 days | 1% |
| Solveig Mosinski | 8/10 | 5862 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5873 days | 1% |
| Wim Put | 8/10 | 5876 days | 1% |
| eowyn2k | 3/10 | 5880 days | 1% |
| skorn | 7/10 | 5974 days | 1% |
| SSheil | 7/10 | 6082 days | 1% |
| UlaR | 10/10 | 6086 days | 1% |
| straw64 | 8/10 | 6094 days | 1% |
| dieteru | 8/10 | 6094 days | 1% |
| Sarah_rae | 8/10 | 6110 days | 1% |
| Gerd Hebbel | 6/10 | 6110 days | 1% |
| Mick | 7/10 | 6111 days | 1% |
| Jasmin | 9/10 | 6125 days | 1% |
| Stefau | 7/10 | 6125 days | 1% |
| MrHebbard | 6/10 | 6127 days | 1% |
| siemen | 2/10 | 6136 days | 1% |
| Van Dam | 7/10 | 6156 days | 1% |
| Gunhild | 8/10 | 6159 days | 1% |
| Oliver | 8/10 | 6159 days | 1% |
| Pavol | 8/10 | 6159 days | 1% |
| KTinga | 8/10 | 6165 days | 1% |
| Michael | 8/10 | 6175 days | 1% |
| Gerits | 7/10 | 6207 days | 1% |
| Sluijs | 7/10 | 6211 days | 1% |
| Inga | 6/10 | 6220 days | 1% |
| Nadia | 7/10 | 6228 days | 1% |
| Naomi Horton | 7/10 | 6487 days | 1% |
| Roger Repolusk | 7/10 | 6491 days | 1% |
| Lena1 | 7/10 | 6495 days | 1% |
| Vaclaf | 8/10 | 6505 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Whakarewarewa The Living Maori Village experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Whakarewarewa The Living Maori Village experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Whakarewarewa The Living Maori Village experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.49% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.