Fullers Auckland

Ferry Services

33 Rankers Reviews

1 Ferries

1 Water Taxis

Maps

Details

Feature Value Info

Organisation

Fullers

Commercial organisation

Location

North IslandAuckland RegionAuckland

Categories

  • Activity__ferriesFerries
  • Activity__water_taxisWater Taxis

Directions

To Office

Reviews

    • Went to Rangitoto, pretty cool.
    • We took the ferry to Waiheke Island.
    • Special weekend and voucher offers.
    • Free coffee and muffin.
    • Good price, good service, $36/adult.
    Rating Count Percentage
    10/10 4
    12%
    9/10 3
    9%
    8/10 11
    33%
    7/10 5
    15%
    6/10 1
    3%
    5/10 1
    3%
    4/10 1
    3%
    3/10 0
    0%
    2/10 0
    0%
    1/10 7
    21%
  • 4.0/5

    Very relaxing way to travel nice smooth ride on Hobsonville ferry at 1020am I Was the only passenger.

    Reviewed over 1 year ago

    AS
    Andy Scott's avatar

    Andy Scott

    Customer

  • 0.5/5

    The service to waiheke island is a disgrace for local and tourist travelers.

    Twice in last 2 weeks the queue has been over an hour and 10min waiting before a chance to get on a ferry and then wait until it is filled to capacity. When making concerned feedback to staff, only silly excuses were given

    Reviewed about 1 year ago

    T
    Trishamccormick's avatar

    Trishamccormick

    Customer

  • 0.5/5

    Even having resident won’t allow you to board the ferry.this morning I was about to catch 9 am ferry .I got to ferry station by 8:47 the lady at the resident lane asked me use the normal lane because there

    were like fifteen passengers so I asked is everyone getting onboard she said yes, then she said you don’t need you use this resident lane as there are few passengers in normal lane .

    Then they didn’t allow me to hop on .all the fourteen passengers in front of me boarded and ferry got full .I travel 6 days a week for work.that is the third time in this month this happened .

    Very disappointed ☹️

    Reviewed over 1 year ago

    S
    Sudan's avatar

    Sudan

    Customer

  • 0.5/5

    Terrible service.

    Ferry cancelled again what’s new? It is much better to drive into or out of town save yourself the trouble. Ferry’s cancel last minute and most of the time not even an announcement on their website or app. DO NOT FERRY. You will be happier.

    Reviewed almost 2 years ago

    V
    Vincent's avatar

    Vincent

    Customer

  • 0.5/5

    Fuller's does not sell fares with an hour in the tickets to Rangitoto.

    So even though you "booked" you could be left behind.

    Reviewed about 2 years ago

    L
    Luke's avatar

    Luke

    Customer

  • 0.5/5

    Dreadful.

    Simply don’t have enough boats to cope with the demand. If you want to travel then arrive 30+ minutes to stand a chance of getting on. And if you miss it be prepared to wait an hour. Worst transport operator I have ever encountered. People on the quayside don’t seem to care about customer experience.

    Reviewed about 2 years ago

    RS
    Rob Salter-Church's avatar
  • 5.0/5

    We took the ferry to Waiheke Island.

    Waiheke Island is a beautiful island. The ferry is fast, safe and comfortable.

    Reviewed over 3 years ago and experienced in October 2016

    GERMANY
    FF
    Frederik Fuchs's avatar

    Frederik Fuchs

    Customer

  • 3.5/5

    I paid $10 to go to Rangitoto from Auckland Wharf with Fullers.

    Good boat and comfortable. Time schedule was respected.

    Reviewed over 3 years ago and experienced in November 2016

    FRANCE
    SV
    Sebastian Verbeke's avatar
  • 4.5/5

    Ferry to Davenport, great view to Auckland's skyline, kids loved it!!

    Reviewed over 3 years ago and experienced in May 2016

    SWITZERLAND
    B
    Beatrice and Cyrill's avatar
  • 4.0/5

    Went for a visit to Mt Victoria.

    Reviewed over 3 years ago and experienced in January 2016

    GERMANY
    HN
    Hannah Neitzke's avatar

    Hannah Neitzke

    Customer

  • 4.5/5

    Free coffee and muffin.

    Good start to NZ experience.

    Reviewed over 3 years ago and experienced in May 2010

    GERMANY
    K
    Kurt's avatar

    Kurt

    Customer

  • 4.0/5

    Good price, good service, $36/adult.

    Reviewed over 3 years ago and experienced in March 2011

    FRANCE
    NV
    Nathalie Verzeletti's avatar
  • 3.5/5

    Reliable, easy, great day out at the islands around Auckland.

    Reviewed over 3 years ago and experienced in February 2012

    UNITED KINGDOM
    MN
    Mr NisbetJones's avatar

    Mr NisbetJones

    Customer

  • 3.5/5

    Went to Rangitoto, pretty cool.

    Reviewed over 3 years ago and experienced in March 2014

    NETHERLANDS
    SM
    Sanne Meijer's avatar

    Sanne Meijer

    Customer

  • 5.0/5

    Special weekend and voucher offers.

    Clean and inviting ferry facilities, wonderful one day tour with enough time to get around the island on the tracks you choose.

    Reviewed over 3 years ago and experienced in January 2014

    GERMANY
    C
    Claudia's avatar

    Claudia

    Customer

  • 0.5/5

    The service to waiheke island is a disgrace for local and tourist travelers.

    Twice in last 2 weeks the queue has been over an hour and 10min waiting before a chance to get on a ferry and then wait until it is filled to capacity. When making concerned feedback to staff, only silly excuses were given

    Reviewed about 1 year ago

    T
    Trishamccormick's avatar

    Trishamccormick

    Customer

  • 0.5/5

    Even having resident won’t allow you to board the ferry.this morning I was about to catch 9 am ferry .I got to ferry station by 8:47 the lady at the resident lane asked me use the normal lane because there

    were like fifteen passengers so I asked is everyone getting onboard she said yes, then she said you don’t need you use this resident lane as there are few passengers in normal lane .

    Then they didn’t allow me to hop on .all the fourteen passengers in front of me boarded and ferry got full .I travel 6 days a week for work.that is the third time in this month this happened .

    Very disappointed ☹️

    Reviewed over 1 year ago

    S
    Sudan's avatar

    Sudan

    Customer

  • 4.0/5

    Very relaxing way to travel nice smooth ride on Hobsonville ferry at 1020am I Was the only passenger.

    Reviewed over 1 year ago

    AS
    Andy Scott's avatar

    Andy Scott

    Customer

  • 0.5/5

    Terrible service.

    Ferry cancelled again what’s new? It is much better to drive into or out of town save yourself the trouble. Ferry’s cancel last minute and most of the time not even an announcement on their website or app. DO NOT FERRY. You will be happier.

    Reviewed almost 2 years ago

    V
    Vincent's avatar

    Vincent

    Customer

  • 0.5/5

    Dreadful.

    Simply don’t have enough boats to cope with the demand. If you want to travel then arrive 30+ minutes to stand a chance of getting on. And if you miss it be prepared to wait an hour. Worst transport operator I have ever encountered. People on the quayside don’t seem to care about customer experience.

    Reviewed about 2 years ago

    RS
    Rob Salter-Church's avatar
  • 0.5/5

    Fuller's does not sell fares with an hour in the tickets to Rangitoto.

    So even though you "booked" you could be left behind.

    Reviewed about 2 years ago

    L
    Luke's avatar

    Luke

    Customer

  • 0.5/5

    The worst customer experience I have EVER had!

    I called twice to confirm with Fullers that we could trave with a small dog on the Rotoroa Island to Auckland ferry service (as we were not actually visiting the island, coming directly from a boat). They confirmed this was fine and we went ahead and booked a ferry ticket. I called again to double check and they assured me this was possible... We checked as its a pest free island, but Fullers reassured us that this was okay. We got ashore for our ferry and the Rotoroa Island and the conservation staff said this was definitely not permitted as its a pest free island. We have now called Fullers 5+ times to request a refund, including emails and promised that senior staff will be calling us and we've heard nothing... we then had to find a way to Waiheke island and get the sealink ferry home. We still haven't received a refund for our $180. Will never be using fullers again!!! Extremely dissappointing

    Reviewed over 2 years ago

    SD
    Sophie Day's avatar

    Sophie Day

    Customer

  • 0.5/5

    Ferry Auckland to Waiheke.

    Consistently need to wait for over an hour because ferries are full. They have had a long time to sort this out.Terrible service.

    Reviewed over 2 years ago

    J
    James's avatar

    James

    Customer

  • 3.5/5

    I paid $10 to go to Rangitoto from Auckland Wharf with Fullers.

    Good boat and comfortable. Time schedule was respected.

    Reviewed over 3 years ago and experienced in November 2016

    FRANCE
    SV
    Sebastian Verbeke's avatar
  • 5.0/5

    We took the ferry to Waiheke Island.

    Waiheke Island is a beautiful island. The ferry is fast, safe and comfortable.

    Reviewed over 3 years ago and experienced in October 2016

    GERMANY
    FF
    Frederik Fuchs's avatar

    Frederik Fuchs

    Customer

  • 3.0/5

    Good and fast service but quite expensive.

    Reviewed over 3 years ago and experienced in November 2016

    GERMANY
    W
    Wolfgang's avatar

    Wolfgang

    Customer

  • 4.5/5

    Ferry to Davenport, great view to Auckland's skyline, kids loved it!!

    Reviewed over 3 years ago and experienced in May 2016

    SWITZERLAND
    B
    Beatrice and Cyrill's avatar
  • 4.0/5

    Went for a visit to Mt Victoria.

    Reviewed over 3 years ago and experienced in January 2016

    GERMANY
    HN
    Hannah Neitzke's avatar

    Hannah Neitzke

    Customer

  • 3.5/5

    Went to Rangitoto, pretty cool.

    Reviewed over 3 years ago and experienced in March 2014

    NETHERLANDS
    SM
    Sanne Meijer's avatar

    Sanne Meijer

    Customer

  • 5.0/5

    Special weekend and voucher offers.

    Clean and inviting ferry facilities, wonderful one day tour with enough time to get around the island on the tracks you choose.

    Reviewed over 3 years ago and experienced in January 2014

    GERMANY
    C
    Claudia's avatar

    Claudia

    Customer

  • 3.5/5

    Reliable, easy, great day out at the islands around Auckland.

    Reviewed over 3 years ago and experienced in February 2012

    UNITED KINGDOM
    MN
    Mr NisbetJones's avatar

    Mr NisbetJones

    Customer

  • 4.0/5

    Good price, good service, $36/adult.

    Reviewed over 3 years ago and experienced in March 2011

    FRANCE
    NV
    Nathalie Verzeletti's avatar
  • 2.5/5

    Punctual.

    Priced OK. Sometimes the ferry is a nice one, other times a bit tatty. Seats reasonably comfortable. Food & drink on board OK at best.

    Reviewed over 3 years ago and experienced in November 2010

    NEW ZEALAND
    db
    dbg9891's avatar

    dbg9891

    Customer

  • 4.5/5

    Free coffee and muffin.

    Good start to NZ experience.

    Reviewed over 3 years ago and experienced in May 2010

    GERMANY
    K
    Kurt's avatar

    Kurt

    Customer

  • 2.0/5

    Way too expensive!

    Reviewed over 3 years ago and experienced in February 2010

    FRANCE
    A
    Armand's avatar

    Armand

    Customer