Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Interislander Ferry.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Interislander Ferry

Valid Reviews

347 Valid Reviews

The Interislander Ferry experience has a total of 357 reviews. There are 347 valid reviews that are included when calculating the ranking score and 10 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 347 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 80
23%
8/10 103
30%
7/10 62
18%
6/10 29
8%
5/10 16
5%
4/10 7
2%
3/10 5
1%
2/10 2
1%
1/10 3
1%

77.29% Average

The raw data average (mean) for all the Interislander Ferry valid reviews is 77.29% and is based on 347 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

309 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 347 valid reviews, the experience has 309 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 309 face-to-face reviews:

Rating Count Percentage
10/10 30
10%
9/10 70
23%
8/10 98
32%
7/10 58
19%
6/10 25
8%
5/10 15
5%
4/10 6
2%
3/10 4
1%
2/10 2
1%
1/10 1
0%

77.22% Average

The raw data average (mean) for all the Interislander Ferry face-to-face reviews is 77.22% and is based on 309 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

74.11%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Colin Barrow 9/10 51 days 100%
Pauline 6/10 204 days 85%
Megan 5/10 356 days 72%
Marjolaine Loitz 4/10 386 days 60%
Keli Knox 10/10 721 days 71%
Yar 1/10 935 days 21%
Pinocity 6/10 1300 days 18%
Helen Russell 10/10 1481 days 12%
NewZealander 10/10 1755 days 5%
Tommy Pickett 9/10 2578 days 4%
Tom Bennett 8/10 2582 days 3%
Jeny Smolders 9/10 2584 days 3%
Gregg Wagstaff 7/10 2809 days 3%
Lianne Ijlst 8/10 2837 days 3%
Samantha and Neis 8/10 2838 days 3%
Brandon Cassidy 7/10 2854 days 3%
Vic Baughen 9/10 2856 days 3%
Anders Frank 7/10 2860 days 3%
Dina Schurer 8/10 2861 days 3%
Kim Youngsub 9/10 2862 days 3%
DEBBIE LAMBERT 10/10 2866 days 3%
Gary Williams 8/10 2866 days 3%
Kimberley Gardien 8/10 2873 days 3%
Antoine 9/10 2894 days 3%
Judit Van lanen 9/10 2899 days 3%
Bjorn Nielsen 8/10 2901 days 3%
Joel Virtanen 9/10 2903 days 3%
Corbin Hure 7/10 2903 days 3%
Ron 6/10 2906 days 2%
Thomas Simeon 8/10 2906 days 3%
Suzannah Hill 8/10 2907 days 3%
Kallan Mrozek 9/10 2908 days 3%
Kees Mol 9/10 2912 days 3%
Kristal Lavender 10/10 2912 days 3%
Bastian Bley 9/10 2913 days 3%
Jasmine Rogers 3/10 2914 days 2%
Louis Nilsson 8/10 2918 days 3%
Tim 7/10 2918 days 3%
Jendrik 6/10 2918 days 2%
Katharina 7/10 2919 days 3%
Chris Valchero 9/10 2922 days 3%
Rulp Niet 8/10 2924 days 3%
Soeren Buchheister 9/10 2925 days 3%
Chas Bronson 8/10 2925 days 3%
Jakob Lovdahl 9/10 2927 days 3%
Alexandra Schmidt 10/10 2937 days 3%
Jade Williams 10/10 2938 days 3%
Sam Staines 10/10 2939 days 3%
Nickolas Jonkergouw 7/10 2943 days 3%
Kirsty Smith 10/10 2943 days 3%
Eva Hesse 10/10 2958 days 3%
celine gries 8/10 2958 days 3%
tinagermany111 8/10 2973 days 3%
Cassandra Geyer 8/10 3157 days 2%
Olivier Reculeau 8/10 3158 days 2%
Thomas Michel 5/10 3159 days 2%
Lisa Haedrich 5/10 3163 days 2%
Nadja Guiliani 8/10 3167 days 2%
Elbrich 8/10 3167 days 2%
Jamie Serieux 7/10 3170 days 2%
Adele Jacques 9/10 3171 days 2%
Daniel Weber 6/10 3173 days 2%
Emily Noyd 8/10 3175 days 2%
Aparna Gula 10/10 3176 days 2%
Sebastiaan 7/10 3178 days 2%
Andre 9/10 3179 days 2%
Benedikt Hang 7/10 3180 days 2%
Yannick 8/10 3180 days 2%
S Black 9/10 3181 days 2%
Paul Larauze 6/10 3184 days 2%
Florence 6/10 3185 days 2%
Sarah Kovacs 8/10 3186 days 2%
Frenziska Schmid 7/10 3188 days 2%
Maud Livolsi 7/10 3195 days 2%
Lewis Whittle 6/10 3197 days 2%
Lukas Seager 6/10 3197 days 2%
Andrea Tabaka 8/10 3204 days 2%
Tina Rust 8/10 3206 days 2%
Joel Papak 8/10 3208 days 2%
Clemence and Pedro 9/10 3209 days 2%
Doms Wahlelr 9/10 3211 days 2%
Josef Biller 8/10 3211 days 2%
Justine Hoffmann 8/10 3212 days 2%
Friederike East 7/10 3212 days 2%
Mark White 10/10 3213 days 2%
Briony 8/10 3216 days 2%
Gabriel Siibers 8/10 3216 days 2%
Henry Wichler 8/10 3217 days 2%
Kyle Johnson 9/10 3219 days 2%
Niels Wezenberg 7/10 3220 days 2%
John Hamilton 9/10 3220 days 2%
Brianna Burd 9/10 3220 days 2%
Jessica Ruhland 8/10 3221 days 2%
Stula Vladimir 10/10 3222 days 2%
Cosmo Hartuna 7/10 3224 days 2%
Roland Fischer 6/10 3224 days 2%
Ross Holmes 9/10 3225 days 2%
Tilman 9/10 3227 days 2%
Petru 7/10 3228 days 2%
Fero Saarinen 6/10 3229 days 2%
Lauren Thompson 8/10 3231 days 2%
Meilin 8/10 3234 days 2%
Jonas Hoerning 10/10 3238 days 2%
Vanesha Patel 6/10 3239 days 2%
Mauricio Daniele 9/10 3239 days 2%
Sara and Antoine 8/10 3241 days 2%
Clare Pickford 6/10 3241 days 2%
Daniel Hill 10/10 3242 days 2%
Moritz Braun 7/10 3258 days 2%
Grischa Rodust 8/10 3265 days 2%
Chalie Dotesek 9/10 3266 days 2%
Julien Lafeville 7/10 3270 days 2%
Julia Huesam 8/10 3270 days 2%
Alexandre 9/10 3274 days 2%
Kev Zarka 6/10 3275 days 2%
Markus Wabing 8/10 3278 days 2%
Gessica 6/10 3311 days 2%
Simon Quass 9/10 3315 days 2%
Barthelemy 7/10 3544 days 2%
Brita Topp 10/10 3887 days 1%
Laim Thompson 8/10 3887 days 1%
Adriana 10/10 3895 days 1%
Pavel Jarolimek 5/10 3895 days 1%
Leonie Moeller 6/10 3896 days 1%
Doreen Gendel 8/10 3897 days 1%
Carla Oyarzun 3/10 3900 days 0%
Paolo Cases 3/10 3900 days 0%
Wolfgang and Christine 8/10 3905 days 1%
Helen 8/10 3918 days 1%
Olivier Carval 9/10 3920 days 1%
Hirsch Svenja 9/10 3921 days 1%
Mahr Svenja 8/10 3921 days 1%
Anna Guzewiez 9/10 3937 days 1%
Pier Durand 8/10 3941 days 1%
Serena Poggioli 9/10 3941 days 1%
Wayne Schist 7/10 3941 days 1%
Margreth Lydie 5/10 3949 days 1%
Laura Pleumeekers 7/10 3963 days 1%
David Brooks 10/10 3966 days 1%
Adrien Godeloup 9/10 3975 days 1%
Bet Dreno 8/10 3976 days 1%
Joachim 1/10 3977 days 0%
Pioter Jurkowski 7/10 3977 days 1%
Thomas Roche 9/10 3979 days 1%
Brian 9/10 4038 days 1%
hendrik king 9/10 4161 days 0%
Kiki Wykstra 5/10 4271 days 0%
Galen Licht 4/10 4271 days 0%
Yu-Ti Chu 7/10 4274 days 0%
Ton Martens 7/10 4274 days 0%
Joshua Perry 8/10 4279 days 0%
Molly Ladd 8/10 4279 days 0%
Michael Nolan 9/10 4283 days 0%
Julian Roots 9/10 4283 days 0%
Florent Corino 9/10 4287 days 0%
Amiot Cyriane 7/10 4287 days 0%
Annika 7/10 4287 days 0%
Jonas Herrmann 7/10 4287 days 0%
Matthieu Daveou 8/10 4287 days 0%
Julien Panossian 6/10 4287 days 0%
Raoul Montestruer 5/10 4287 days 0%
Alessa Ndra 8/10 4293 days 0%
Bjorn Hedmark 5/10 4294 days 0%
Evyatar Tulipman 7/10 4296 days 0%
S Curry 10/10 4311 days 0%
Ingrid 9/10 4355 days 0%
Reinier Timmer 7/10 4355 days 0%
Moorman 8/10 4364 days 0%
Stefan Roth 9/10 4389 days 1%
David 9/10 4403 days 1%
kevindang 10/10 4556 days 1%
Ruben Kunze 4/10 4638 days 1%
Sebastian Hol 9/10 4644 days 1%
Dick Stewart 8/10 4653 days 1%
David Beaumont 9/10 4660 days 1%
Beyeler 10/10 4665 days 1%
Nikita Sue 9/10 4670 days 1%
Schweiger 10/10 4672 days 1%
Jan & Marian 10/10 4751 days 1%
Konny 9/10 4755 days 1%
Waldemar Schuler 8/10 4755 days 1%
jule 3/10 4769 days 1%
Jack Potman 8/10 4971 days 1%
Jon_and_Family 9/10 4983 days 1%
Walker 9/10 4986 days 1%
Andreas Blessing 10/10 4994 days 1%
Gema 7/10 4997 days 1%
Avry Fabrice 6/10 5002 days 1%
Diane Johnston 9/10 5007 days 1%
Javier Munoz 8/10 5007 days 1%
Ben Akin-Smith 8/10 5008 days 1%
K Wallis 9/10 5013 days 1%
khs 9/10 5014 days 1%
Emma Ducat 9/10 5014 days 1%
Mr and Mrs Lambert 8/10 5021 days 1%
Andrew Koster 7/10 5027 days 1%
Bakker 8/10 5027 days 1%
Kimberly St Louis 8/10 5028 days 1%
Roel Wesstra 8/10 5034 days 1%
Seifert 10/10 5034 days 1%
Derek Woodward 9/10 5036 days 1%
Fabi & Sabi 8/10 5037 days 1%
Rosey834 8/10 5104 days 1%
Pete & Chris 10/10 5304 days 1%
Tony Masters 9/10 5367 days 1%
Hershell 8/10 5371 days 1%
Mike Robinson 9/10 5372 days 1%
Brent S 2/10 5373 days 0%
Zara Leyden 9/10 5381 days 1%
Judith 7/10 5385 days 1%
anon 8/10 5386 days 1%
Pierre Pilon 8/10 5387 days 1%
Jenny Omb 1/10 5392 days 0%
Frei Urs 6/10 5393 days 1%
Bryan Keddie 9/10 5403 days 1%
Leanne Rogan 5/10 5403 days 1%
Joanne Clarke 8/10 5407 days 1%
Wolfgang G 9/10 5413 days 1%
Thomas Signes 7/10 5434 days 1%
menzel 10/10 5452 days 1%
graemeh1 9/10 5453 days 1%
klinger 10/10 5453 days 1%
gereldineb 8/10 5463 days 1%
jennyb 9/10 5467 days 1%
Frank de Voogd 8/10 5473 days 1%
Jean Paul Mesnage 9/10 5479 days 1%
Hansjoerg Ehrmann 5/10 5480 days 1%
Daniel Alonso 9/10 5481 days 1%
Nigel Petrie 9/10 5492 days 1%
Tracy & Peter Cassidy 8/10 5508 days 1%
miniappleses 8/10 5530 days 1%
Josie Boyle 7/10 5641 days 1%
JanneP 9/10 5711 days 1%
Mikey 9/10 5718 days 1%
SablotniD 7/10 5723 days 1%
WiebkeS 9/10 5729 days 1%
Tanya 5/10 5731 days 1%
Jan 6/10 5731 days 1%
Viola 8/10 5733 days 1%
RowanL 7/10 5733 days 1%
VickiEngland 8/10 5741 days 1%
TomC1 8/10 5746 days 1%
AndyK 9/10 5746 days 1%
TatiamT 9/10 5746 days 1%
GillianK 8/10 5748 days 1%
EelcoK 9/10 5748 days 1%
Michael 9/10 5753 days 1%
soccaplaya14 10/10 5753 days 1%
Eugene 7/10 5755 days 1%
John 6/10 5757 days 1%
Tony 8/10 5762 days 1%
Middleton 4/10 5763 days 1%
Elise 8/10 5764 days 1%
Marie 8/10 5764 days 1%
ThomasS1 10/10 5768 days 1%
RasmusB 4/10 5770 days 1%
Simon 8/10 5776 days 1%
Phil&Joe 10/10 5778 days 1%
Marcus 7/10 5778 days 1%
Andre 7/10 5780 days 1%
Iris 9/10 5782 days 1%
Carla 7/10 5782 days 1%
Sandra 8/10 5786 days 1%
Schaffluber 10/10 5787 days 1%
Hayley 5/10 5787 days 1%
Con 2/10 5832 days 0%
felix 7/10 5833 days 1%
melissa 10/10 5839 days 1%
John B 5/10 5841 days 1%
Gemma 7/10 5880 days 1%
Henry 7/10 5881 days 1%
Antonella 10/10 5888 days 1%
Michelle 8/10 5888 days 1%
Laura 7/10 5897 days 1%
Sarah 8/10 5911 days 1%
Katerina 7/10 5932 days 1%
Erin 3/10 5932 days 1%
Mike Knight 9/10 5953 days 1%
Bronagh Mcartan 8/10 5962 days 1%
Dave 8/10 5973 days 1%
fgregory 10/10 5976 days 1%
Rhea 6/10 6021 days 1%
Georgina Mulligan 8/10 6033 days 1%
Karen C 7/10 6045 days 1%
Edmund Hillstone 10/10 6063 days 1%
Toby 6/10 6085 days 1%
Jennifer Baulch 9/10 6089 days 1%
Susan 8/10 6093 days 1%
Hoetnagels 7/10 6096 days 1%
Alan Bellerby 8/10 6099 days 1%
Sanne Jonker 7/10 6100 days 1%
Renske Tehurne 8/10 6104 days 1%
Benjamin Krein 7/10 6104 days 1%
Anne and Derek 8/10 6105 days 1%
James Davies 7/10 6105 days 1%
Naomi Horton 8/10 6106 days 1%
Roger Repolusk 8/10 6110 days 1%
Tony Wicks 6/10 6110 days 1%
Nancy Dol 8/10 6110 days 1%
Kristine 10/10 6110 days 1%
Kathy Hawey 9/10 6112 days 1%
David Buckley 8/10 6113 days 1%
Lena1 6/10 6114 days 1%
John Woodrow 8/10 6114 days 1%
Carmen Dolny 10/10 6114 days 1%
Haemnerli 8/10 6118 days 1%
Carla 8/10 6125 days 1%
Jim Curley 8/10 6125 days 1%
paulonline 7/10 6131 days 1%
Bex 6/10 6141 days 1%
Jenny Hulsebosch 8/10 6141 days 1%
Melissa Steedman 8/10 6152 days 1%
Tim 7/10 6153 days 1%
Falk Seidel 7/10 6156 days 1%
Hans Olthof 8/10 6156 days 1%
Anu 9/10 6159 days 1%
Anneli 6/10 6161 days 1%
purplekat99 10/10 6169 days 1%
Connor 10/10 6182 days 1%
Ad 7/10 6182 days 1%
Ann Westmacott 5/10 6187 days 1%
Paul Cowie 8/10 6188 days 1%
Ewen Maclean 8/10 6188 days 1%
Sarah Wilton 5/10 6188 days 1%
Arend v Dyn 7/10 6190 days 1%
Linda 8/10 6194 days 1%
Fiona 7/10 6194 days 1%
Ann 7/10 6195 days 1%
ranker_584 9/10 6198 days 1%
Christine 7/10 6198 days 1%
Nina 9/10 6198 days 1%
Anthony 7/10 6203 days 1%
Tom Clements 7/10 6203 days 1%
ranker_46 8/10 6315 days 1%
Pat Brewster 8/10 6315 days 1%
FrankOosterwijk 6/10 6400 days 1%
Kim 8/10 6400 days 1%
Helen 7/10 6431 days 1%
Heather 9/10 6431 days 1%
Helene 9/10 6443 days 1%
John 7/10 6443 days 1%
Giancarlo 6/10 6443 days 1%
Annette 4/10 6467 days 1%
John 5/10 6467 days 1%
Duncan 9/10 6472 days 1%
Jen 4/10 6483 days 1%
Rolf 8/10 6491 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Interislander Ferry experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.32% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Interislander Ferry experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Interislander Ferry experience has been adjusted for 16 days. Adjustments are according to the following table.

Days Adjustment
13 -0.26%
14 -0.28%
15 -0.30%
16 -0.32%
17 -0.34%
18 -0.36%
19 -0.38%

Balancing Adjustment

5.14% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

79%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.