G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Bungy.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
AJ Hackett Bungy
Valid Reviews
163 Valid Reviews
The AJ Hackett Bungy experience has a total of 165 reviews. There are 163 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 163 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
51% |
| 9/10 | 42 |
|
26% |
| 8/10 | 30 |
|
18% |
| 7/10 | 6 |
|
4% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
91.84% Average
The raw data average (mean) for all the AJ Hackett Bungy valid reviews is 91.84% and is based on 163 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
147 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 163 valid reviews, the experience has 147 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 147 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 76 |
|
52% |
| 9/10 | 37 |
|
25% |
| 8/10 | 27 |
|
18% |
| 7/10 | 6 |
|
4% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
92.04% Average
The raw data average (mean) for all the AJ Hackett Bungy face-to-face reviews is 92.04% and is based on 147 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lewry | 8/10 | 2485 days | 100% |
| Allain Riepema | 10/10 | 2590 days | 96% |
| Lukas Tremel | 10/10 | 2852 days | 81% |
| Ferdinand Brunner | 10/10 | 2852 days | 81% |
| Eric | 10/10 | 2858 days | 81% |
| Moreno | 8/10 | 2911 days | 76% |
| Sabrina Kulikar | 10/10 | 2911 days | 78% |
| Megan | 10/10 | 2944 days | 76% |
| Hector | 10/10 | 3154 days | 64% |
| Carlos | 9/10 | 3154 days | 64% |
| gnkwvefvjpewyiiu | 9/10 | 3158 days | 63% |
| Sarah Boettcher | 8/10 | 3161 days | 63% |
| Wolfgang Ellenrieder | 8/10 | 3161 days | 63% |
| Patricia | 10/10 | 3163 days | 64% |
| Marla | 10/10 | 3163 days | 64% |
| Lærke Hagelskjær | 10/10 | 3179 days | 63% |
| Ruby Reynolds | 9/10 | 3182 days | 62% |
| Nancy Logan | 8/10 | 3191 days | 61% |
| Tomas Lloyd | 10/10 | 3199 days | 62% |
| Pernilla Therkildsen | 10/10 | 3211 days | 61% |
| Karina Therkildsen | 10/10 | 3211 days | 61% |
| Fero Saarinen | 9/10 | 3229 days | 59% |
| Rachael and Nik | 9/10 | 3231 days | 59% |
| Nicola Wiggan | 8/10 | 3260 days | 57% |
| Dan Wilson | 7/10 | 3263 days | 54% |
| Gracen Verheryden | 10/10 | 3274 days | 58% |
| Katharina Block | 10/10 | 3543 days | 42% |
| Annika Fletemeyer | 10/10 | 3543 days | 42% |
| Shona MacDonald | 10/10 | 3884 days | 23% |
| Iris Anette Berger | 10/10 | 3884 days | 23% |
| Patricia Erni | 7/10 | 3896 days | 21% |
| Manuel Bleiker | 8/10 | 3896 days | 22% |
| Moritz Lepple | 10/10 | 3904 days | 22% |
| Jesper Henriksen | 8/10 | 3913 days | 21% |
| Helen McKevitt | 8/10 | 3924 days | 20% |
| Andrew Magill | 8/10 | 3924 days | 20% |
| Sophie Wolters | 7/10 | 3926 days | 19% |
| Mayan Goddat | 8/10 | 3966 days | 18% |
| Daniel Naveh | 10/10 | 3966 days | 18% |
| Doran Swartz | 10/10 | 3967 days | 18% |
| Stuart Wilson | 10/10 | 3973 days | 18% |
| Marla Fogh | 10/10 | 4266 days | 2% |
| Jitka Krejcova | 9/10 | 4269 days | 1% |
| Michal Sturma | 10/10 | 4269 days | 1% |
| Kletter | 9/10 | 4275 days | 1% |
| Postel Ge | 10/10 | 4275 days | 1% |
| Katey Justice | 8/10 | 4278 days | 1% |
| Douglas Walker | 8/10 | 4278 days | 1% |
| Evelina Johansson | 10/10 | 4282 days | 1% |
| Sofia Anderson | 10/10 | 4282 days | 1% |
| Eric | 8/10 | 4288 days | 0% |
| Rogier Ramaker | 9/10 | 4288 days | 0% |
| Melvin Groenhof | 10/10 | 4288 days | 0% |
| Maja Bogdanowicz | 10/10 | 4290 days | 0% |
| Jonas Schelbert | 8/10 | 4291 days | 0% |
| Harry Findeis | 9/10 | 4292 days | 0% |
| Patrick O'Connell | 10/10 | 4293 days | 0% |
| Laura vanGool | 8/10 | 4633 days | 23% |
| Emma Bagguley | 10/10 | 4655 days | 24% |
| Robert & Bridget Holden | 10/10 | 4657 days | 24% |
| Erik Poirer | 10/10 | 4662 days | 24% |
| Rikke & Trine Bundgaard | 8/10 | 4662 days | 23% |
| Helen Chilton | 10/10 | 4665 days | 24% |
| Maximilian Heller | 10/10 | 4669 days | 24% |
| Andreas Kristiansen | 9/10 | 4671 days | 24% |
| Chris Marsh | 9/10 | 4674 days | 24% |
| Jessica Lane | 9/10 | 4674 days | 24% |
| Johan | 7/10 | 4675 days | 22% |
| Roberto Hallblom | 7/10 | 4675 days | 22% |
| Therese | 8/10 | 4675 days | 23% |
| karen_c | 10/10 | 4922 days | 24% |
| Sam papworth | 10/10 | 4982 days | 24% |
| Eva Chapron | 10/10 | 4982 days | 24% |
| Danny Connor | 10/10 | 4982 days | 24% |
| Josephine Hartley | 10/10 | 4982 days | 24% |
| Sean Brownell | 9/10 | 4983 days | 24% |
| Erin | 10/10 | 5005 days | 24% |
| Fabrizio Consolini | 8/10 | 5005 days | 23% |
| Jim Coffin | 9/10 | 5012 days | 24% |
| Sofie Dubillot | 10/10 | 5017 days | 24% |
| Paap | 9/10 | 5019 days | 24% |
| Wouter Jansen | 10/10 | 5019 days | 24% |
| Charlie | 10/10 | 5028 days | 24% |
| Jol Balder | 9/10 | 5030 days | 24% |
| Nick Secker | 9/10 | 5032 days | 24% |
| Ruben and Jetske | 8/10 | 5032 days | 23% |
| Doris Schollenberger | 10/10 | 5032 days | 24% |
| Amanda Craig | 9/10 | 5036 days | 24% |
| Claus Olsen | 10/10 | 5037 days | 24% |
| Lukis Haertel | 9/10 | 5039 days | 24% |
| Wallet | 9/10 | 5041 days | 24% |
| Theta | 9/10 | 5348 days | 24% |
| Jesper Sch | 9/10 | 5361 days | 24% |
| Inbar Yizhar Barnea | 8/10 | 5367 days | 23% |
| sasssy | 9/10 | 5379 days | 24% |
| Yasmin Abrahams | 9/10 | 5381 days | 24% |
| Rob | 10/10 | 5381 days | 24% |
| Huber | 10/10 | 5401 days | 24% |
| Chance McGuire | 10/10 | 5407 days | 24% |
| Irene Bech Ottesen | 10/10 | 5407 days | 24% |
| bobtravels | 9/10 | 5407 days | 24% |
| marcoswi | 10/10 | 5413 days | 24% |
| Samantha Williams | 10/10 | 5530 days | 24% |
| Adi | 10/10 | 5714 days | 24% |
| Paul | 9/10 | 5717 days | 24% |
| Enno Brehm | 8/10 | 5725 days | 23% |
| Jeremy652 | 8/10 | 5741 days | 23% |
| niall stephenson | 10/10 | 5748 days | 24% |
| RobC1 | 10/10 | 5748 days | 24% |
| RichardB1 | 10/10 | 5748 days | 24% |
| JoT | 10/10 | 5748 days | 24% |
| RobH | 10/10 | 5749 days | 24% |
| frisbeego | 9/10 | 5820 days | 24% |
| Con | 9/10 | 5832 days | 24% |
| jack | 9/10 | 5835 days | 24% |
| Rowan | 10/10 | 5859 days | 24% |
| Peter | 10/10 | 5889 days | 24% |
| David | 9/10 | 5891 days | 24% |
| Katie | 10/10 | 5909 days | 24% |
| Christoffer | 10/10 | 5911 days | 24% |
| Jennie | 10/10 | 5920 days | 24% |
| Courtney | 10/10 | 5920 days | 24% |
| Zoe Summers | 10/10 | 5925 days | 24% |
| Martha | 9/10 | 5929 days | 24% |
| Marie | 10/10 | 5932 days | 24% |
| Simon | 2/10 | 5946 days | 8% |
| Leeanne Holland | 9/10 | 5968 days | 24% |
| Gorka Rojas | 10/10 | 5986 days | 24% |
| Sjoerd | 9/10 | 5988 days | 24% |
| Charlie Bond | 10/10 | 5995 days | 24% |
| Mike Dudey | 9/10 | 5995 days | 24% |
| Rachel | 9/10 | 6079 days | 24% |
| Ben | 10/10 | 6084 days | 24% |
| Tom Ben | 10/10 | 6084 days | 24% |
| Alex and Thomas | 8/10 | 6090 days | 23% |
| Anthony | 8/10 | 6093 days | 23% |
| Omer Harron | 9/10 | 6093 days | 24% |
| Richard Anthony | 9/10 | 6100 days | 24% |
| Neil | 10/10 | 6104 days | 24% |
| Omri Hasson | 10/10 | 6110 days | 24% |
| Nick | 10/10 | 6127 days | 24% |
| Matt Walker | 8/10 | 6127 days | 23% |
| Marc Hertogs | 8/10 | 6129 days | 23% |
| paulonline | 10/10 | 6131 days | 24% |
| Swen Schroder | 10/10 | 6153 days | 24% |
| Tim | 10/10 | 6153 days | 24% |
| Kirsty Ranger | 8/10 | 6273 days | 23% |
| Ian Coldrake | 10/10 | 6280 days | 24% |
| Agnes | 10/10 | 6419 days | 24% |
| Billie | 10/10 | 6425 days | 24% |
| Michael | 9/10 | 6431 days | 24% |
| Michael | 9/10 | 6436 days | 24% |
| Andreas | 8/10 | 6439 days | 23% |
| Paul Yacoumis | 10/10 | 6441 days | 24% |
| Cat | 8/10 | 6443 days | 23% |
| IdanNakash | 10/10 | 6449 days | 24% |
| Martin Christina | 10/10 | 6449 days | 24% |
| sebastian | 9/10 | 6464 days | 24% |
| AndrewEwen | 10/10 | 6468 days | 24% |
| Kenneth | 7/10 | 6469 days | 22% |
| Andrew | 9/10 | 6469 days | 24% |
| MarcHarris | 9/10 | 6469 days | 24% |
| Traveller Girl | 5/10 | 7995 days | 17% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Bungy experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the AJ Hackett Bungy experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Bungy experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.