Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Bungy.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
163 Valid Reviews
The AJ Hackett Bungy experience has a total of 165 reviews. There are 163 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 163 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 83 |
|
51% |
9/10 | 42 |
|
26% |
8/10 | 30 |
|
18% |
7/10 | 6 |
|
4% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
1% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 1 |
|
1% |
1/10 | 0 |
|
0% |
91.84% Average
The raw data average (mean) for all the AJ Hackett Bungy valid reviews is 91.84% and is based on 163 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
147 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 163 valid reviews, the experience has 147 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 147 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 76 |
|
52% |
9/10 | 37 |
|
25% |
8/10 | 27 |
|
18% |
7/10 | 6 |
|
4% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 1 |
|
1% |
1/10 | 0 |
|
0% |
92.04% Average
The raw data average (mean) for all the AJ Hackett Bungy face-to-face reviews is 92.04% and is based on 147 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Lewry | 8/10 | 2568 days | 100% |
Allain Riepema | 10/10 | 2673 days | 96% |
Lukas Tremel | 10/10 | 2935 days | 81% |
Ferdinand Brunner | 10/10 | 2935 days | 81% |
Eric | 10/10 | 2941 days | 81% |
Moreno | 8/10 | 2994 days | 76% |
Sabrina Kulikar | 10/10 | 2994 days | 78% |
Megan | 10/10 | 3027 days | 76% |
Hector | 10/10 | 3237 days | 64% |
Carlos | 9/10 | 3237 days | 64% |
gnkwvefvjpewyiiu | 9/10 | 3241 days | 63% |
Sarah Boettcher | 8/10 | 3244 days | 63% |
Wolfgang Ellenrieder | 8/10 | 3244 days | 63% |
Patricia | 10/10 | 3246 days | 64% |
Marla | 10/10 | 3246 days | 64% |
Lærke Hagelskjær | 10/10 | 3262 days | 63% |
Ruby Reynolds | 9/10 | 3265 days | 62% |
Nancy Logan | 8/10 | 3274 days | 61% |
Tomas Lloyd | 10/10 | 3282 days | 62% |
Pernilla Therkildsen | 10/10 | 3294 days | 61% |
Karina Therkildsen | 10/10 | 3294 days | 61% |
Fero Saarinen | 9/10 | 3312 days | 59% |
Rachael and Nik | 9/10 | 3314 days | 59% |
Nicola Wiggan | 8/10 | 3343 days | 57% |
Dan Wilson | 7/10 | 3346 days | 54% |
Gracen Verheryden | 10/10 | 3357 days | 58% |
Katharina Block | 10/10 | 3626 days | 42% |
Annika Fletemeyer | 10/10 | 3626 days | 42% |
Shona MacDonald | 10/10 | 3967 days | 23% |
Iris Anette Berger | 10/10 | 3967 days | 23% |
Patricia Erni | 7/10 | 3979 days | 21% |
Manuel Bleiker | 8/10 | 3979 days | 22% |
Moritz Lepple | 10/10 | 3987 days | 22% |
Jesper Henriksen | 8/10 | 3996 days | 21% |
Helen McKevitt | 8/10 | 4007 days | 20% |
Andrew Magill | 8/10 | 4007 days | 20% |
Sophie Wolters | 7/10 | 4009 days | 19% |
Mayan Goddat | 8/10 | 4049 days | 18% |
Daniel Naveh | 10/10 | 4049 days | 18% |
Doran Swartz | 10/10 | 4050 days | 18% |
Stuart Wilson | 10/10 | 4056 days | 18% |
Marla Fogh | 10/10 | 4349 days | 2% |
Jitka Krejcova | 9/10 | 4352 days | 1% |
Michal Sturma | 10/10 | 4352 days | 1% |
Kletter | 9/10 | 4358 days | 1% |
Postel Ge | 10/10 | 4358 days | 1% |
Katey Justice | 8/10 | 4361 days | 1% |
Douglas Walker | 8/10 | 4361 days | 1% |
Evelina Johansson | 10/10 | 4365 days | 1% |
Sofia Anderson | 10/10 | 4365 days | 1% |
Eric | 8/10 | 4371 days | 0% |
Rogier Ramaker | 9/10 | 4371 days | 0% |
Melvin Groenhof | 10/10 | 4371 days | 0% |
Maja Bogdanowicz | 10/10 | 4373 days | 0% |
Jonas Schelbert | 8/10 | 4374 days | 0% |
Harry Findeis | 9/10 | 4375 days | 0% |
Patrick O'Connell | 10/10 | 4376 days | 0% |
Laura vanGool | 8/10 | 4716 days | 28% |
Emma Bagguley | 10/10 | 4738 days | 29% |
Robert & Bridget Holden | 10/10 | 4740 days | 29% |
Erik Poirer | 10/10 | 4745 days | 29% |
Rikke & Trine Bundgaard | 8/10 | 4745 days | 28% |
Helen Chilton | 10/10 | 4748 days | 29% |
Maximilian Heller | 10/10 | 4752 days | 29% |
Andreas Kristiansen | 9/10 | 4754 days | 28% |
Chris Marsh | 9/10 | 4757 days | 28% |
Jessica Lane | 9/10 | 4757 days | 28% |
Johan | 7/10 | 4758 days | 27% |
Roberto Hallblom | 7/10 | 4758 days | 27% |
Therese | 8/10 | 4758 days | 28% |
karen_c | 10/10 | 5005 days | 29% |
Sam papworth | 10/10 | 5065 days | 29% |
Eva Chapron | 10/10 | 5065 days | 29% |
Danny Connor | 10/10 | 5065 days | 29% |
Josephine Hartley | 10/10 | 5065 days | 29% |
Sean Brownell | 9/10 | 5066 days | 28% |
Erin | 10/10 | 5088 days | 29% |
Fabrizio Consolini | 8/10 | 5088 days | 28% |
Jim Coffin | 9/10 | 5095 days | 28% |
Sofie Dubillot | 10/10 | 5100 days | 29% |
Paap | 9/10 | 5102 days | 28% |
Wouter Jansen | 10/10 | 5102 days | 29% |
Charlie | 10/10 | 5111 days | 29% |
Jol Balder | 9/10 | 5113 days | 28% |
Nick Secker | 9/10 | 5115 days | 28% |
Ruben and Jetske | 8/10 | 5115 days | 28% |
Doris Schollenberger | 10/10 | 5115 days | 29% |
Amanda Craig | 9/10 | 5119 days | 28% |
Claus Olsen | 10/10 | 5120 days | 29% |
Lukis Haertel | 9/10 | 5122 days | 28% |
Wallet | 9/10 | 5124 days | 28% |
Theta | 9/10 | 5431 days | 28% |
Jesper Sch | 9/10 | 5444 days | 28% |
Inbar Yizhar Barnea | 8/10 | 5450 days | 28% |
sasssy | 9/10 | 5462 days | 28% |
Yasmin Abrahams | 9/10 | 5464 days | 28% |
Rob | 10/10 | 5464 days | 29% |
Huber | 10/10 | 5484 days | 29% |
Chance McGuire | 10/10 | 5490 days | 29% |
Irene Bech Ottesen | 10/10 | 5490 days | 29% |
bobtravels | 9/10 | 5490 days | 28% |
marcoswi | 10/10 | 5496 days | 29% |
Samantha Williams | 10/10 | 5613 days | 29% |
Adi | 10/10 | 5797 days | 29% |
Paul | 9/10 | 5800 days | 28% |
Enno Brehm | 8/10 | 5808 days | 28% |
Jeremy652 | 8/10 | 5824 days | 28% |
niall stephenson | 10/10 | 5831 days | 29% |
RobC1 | 10/10 | 5831 days | 29% |
RichardB1 | 10/10 | 5831 days | 29% |
JoT | 10/10 | 5831 days | 29% |
RobH | 10/10 | 5832 days | 29% |
frisbeego | 9/10 | 5903 days | 28% |
Con | 9/10 | 5915 days | 28% |
jack | 9/10 | 5918 days | 28% |
Rowan | 10/10 | 5942 days | 29% |
Peter | 10/10 | 5972 days | 29% |
David | 9/10 | 5974 days | 28% |
Katie | 10/10 | 5992 days | 29% |
Christoffer | 10/10 | 5994 days | 29% |
Jennie | 10/10 | 6003 days | 29% |
Courtney | 10/10 | 6003 days | 29% |
Zoe Summers | 10/10 | 6008 days | 29% |
Martha | 9/10 | 6012 days | 28% |
Marie | 10/10 | 6015 days | 29% |
Simon | 2/10 | 6029 days | 13% |
Leeanne Holland | 9/10 | 6051 days | 28% |
Gorka Rojas | 10/10 | 6069 days | 29% |
Sjoerd | 9/10 | 6071 days | 28% |
Charlie Bond | 10/10 | 6078 days | 29% |
Mike Dudey | 9/10 | 6078 days | 28% |
Rachel | 9/10 | 6162 days | 28% |
Ben | 10/10 | 6167 days | 29% |
Tom Ben | 10/10 | 6167 days | 29% |
Alex and Thomas | 8/10 | 6173 days | 28% |
Anthony | 8/10 | 6176 days | 28% |
Omer Harron | 9/10 | 6176 days | 28% |
Richard Anthony | 9/10 | 6183 days | 28% |
Neil | 10/10 | 6187 days | 29% |
Omri Hasson | 10/10 | 6193 days | 29% |
Nick | 10/10 | 6210 days | 29% |
Matt Walker | 8/10 | 6210 days | 28% |
Marc Hertogs | 8/10 | 6212 days | 28% |
paulonline | 10/10 | 6214 days | 29% |
Swen Schroder | 10/10 | 6236 days | 29% |
Tim | 10/10 | 6236 days | 29% |
Kirsty Ranger | 8/10 | 6356 days | 28% |
Ian Coldrake | 10/10 | 6363 days | 29% |
Agnes | 10/10 | 6502 days | 29% |
Billie | 10/10 | 6508 days | 29% |
Michael | 9/10 | 6514 days | 28% |
Michael | 9/10 | 6519 days | 28% |
Andreas | 8/10 | 6522 days | 28% |
Paul Yacoumis | 10/10 | 6524 days | 29% |
Cat | 8/10 | 6526 days | 28% |
IdanNakash | 10/10 | 6532 days | 29% |
Martin Christina | 10/10 | 6532 days | 29% |
sebastian | 9/10 | 6547 days | 28% |
AndrewEwen | 10/10 | 6551 days | 29% |
Kenneth | 7/10 | 6552 days | 27% |
Andrew | 9/10 | 6552 days | 28% |
MarcHarris | 9/10 | 6552 days | 28% |
Traveller Girl | 5/10 | 8078 days | 22% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Bungy experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the AJ Hackett Bungy experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Bungy experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.09% |
198 | -4.11% |
199 | -4.13% |
200 | -4.15% |
201 | -4.18% |
202 | -4.20% |
203 | -4.22% |
… | … |
1.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.