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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

478 Valid Reviews

The Maui Motorhomes experience has a total of 490 reviews. There are 478 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 478 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.65% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.65% and is based on 478 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 478 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

68.88%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lidia 1/10 156 days 56%
bawe 1/10 401 days 52%
Francis 6/10 553 days 100%
Chris Leigh 7/10 1343 days 24%
PHILIP SMITH 2/10 1861 days 3%
Luis Frutuoso 9/10 1861 days 7%
James Layton 5/10 1861 days 5%
Annie Hogan 1/10 1862 days 3%
David Hughes 8/10 1890 days 7%
Martin Gregory 8/10 1921 days 6%
Menna Hulme 10/10 1921 days 7%
Davinia Hart 1/10 1982 days 3%
Gerhard 1/10 1983 days 2%
Paul Mullooly 7/10 2013 days 6%
sekul 1/10 2014 days 2%
William Robinson 10/10 2043 days 6%
Yujing Mark Jiang 10/10 2105 days 6%
Yujing Mark Jiang 10/10 2105 days 6%
Jason Dart 10/10 2105 days 6%
Julian Armitage 8/10 2135 days 6%
Richard Albright 10/10 2135 days 6%
Niclas Rudslatt 8/10 2196 days 6%
Glenda Patchett 10/10 2196 days 6%
JM 1/10 2197 days 2%
Ruth Hao 10/10 2227 days 6%
Kennert Karlsson 9/10 2227 days 6%
Ian Adair 8/10 2227 days 6%
Ronald 1/10 2228 days 2%
Wes 1/10 2228 days 2%
Juliana Mizumoto Akaishi 9/10 2255 days 6%
Reinhard Jahn 7/10 2255 days 5%
Gaudenz Schnell 10/10 2255 days 6%
Ronald 1/10 2256 days 2%
Ruth Tallis 4/10 2256 days 4%
Nick Harris 9/10 2286 days 6%
Darryl Ross 6/10 2286 days 5%
Cynthia Goodchild 10/10 2286 days 6%
jan elburg 10/10 2286 days 6%
Debra Alcock 9/10 2286 days 6%
Nina 7/10 2287 days 5%
Robert Burrichter 9/10 2317 days 5%
Tim Carter 3/10 2317 days 3%
Jan Helps 9/10 2317 days 5%
Jessica Millar 9/10 2347 days 5%
Annie Fan 5/10 2347 days 4%
bill woodruff 8/10 2378 days 5%
Linda Deans 6/10 2379 days 5%
Sarah Davies 8/10 2379 days 5%
Felipe Penaloza 10/10 2408 days 5%
Sue Ternen 7/10 2408 days 5%
Corrine Gough 9/10 2408 days 5%
Paul McCarthy 8/10 2408 days 5%
angela pang 8/10 2439 days 5%
Jumat Omar 9/10 2470 days 5%
Vania Yesica 9/10 2470 days 5%
Johanna Lee 8/10 2500 days 5%
Luke Smith 9/10 2561 days 5%
Gabe J 3/10 2561 days 3%
Kerry Mouat 10/10 2561 days 5%
Josh 1/10 2562 days 2%
Schlag-Schöffel 1/10 2562 days 2%
Stefan Eberle 9/10 2592 days 5%
Jan Dr. de Graaf 2/10 2593 days 2%
Susan Street 2/10 2620 days 2%
Brandon Chik 7/10 2651 days 4%
Mary Palacios 3/10 2651 days 2%
Amjad Ali 10/10 2651 days 5%
Peter Seager 2/10 2652 days 2%
ann Day 5/10 2682 days 3%
MPB 1/10 2683 days 2%
Danny van Meel 9/10 2721 days 4%
Kelvin Carlson 9/10 2743 days 4%
Lesley Bonell 8/10 2773 days 4%
Yung Hsiang Yang 9/10 2804 days 4%
Grant Pura 8/10 2804 days 4%
GAIL MOORE 10/10 2804 days 4%
Marcio Costa 9/10 2835 days 4%
Jonathan Phua 8/10 2865 days 4%
Brett King 8/10 2896 days 4%
Pablo Pruneda 8/10 2896 days 4%
Matt French 10/10 2926 days 4%
Thilo herrmann 10/10 2939 days 4%
Sylvie Meganck 8/10 2947 days 4%
Alexander Emmerich 7/10 2957 days 3%
Philip Busd 6/10 2963 days 3%
Remy and Rebecca Mans 8/10 2964 days 4%
Fredrik Lundberg 6/10 2969 days 3%
Morten 9/10 2985 days 4%
Peter Armstrong 8/10 2985 days 4%
Beth Davies 1/10 2985 days 1%
Dorthe Soeholm 7/10 2988 days 3%
Fabian Probst 7/10 2991 days 3%
David Horley 9/10 3003 days 4%
Deborah Main 8/10 3004 days 4%
Bernd Giermann 7/10 3008 days 3%
Susan Dorey 9/10 3016 days 4%
Bram de Ruiter 8/10 3016 days 4%
Frank Bianco 7/10 3016 days 3%
Caroline Smith 10/10 3016 days 4%
Susanne Meinen 7/10 3016 days 3%
Laurentius Emmelmann 7/10 3016 days 3%
Yvonne Vale 1/10 3016 days 1%
Pui Ling Lee 9/10 3016 days 4%
Jonathan Verschuuren 8/10 3033 days 3%
Patricia 8/10 3044 days 3%
Alex 8/10 3044 days 3%
Malcolm Boekhoff 9/10 3047 days 3%
Virginie Turcotte 9/10 3047 days 3%
Patrick 8/10 3049 days 3%
Sabine 8/10 3049 days 3%
Louis Nilsson 6/10 3054 days 3%
Flo 8/10 3056 days 3%
Carlos Ligero 10/10 3077 days 3%
Maire O'Grady 8/10 3085 days 3%
Ken Evans 9/10 3093 days 3%
Will Pyle 9/10 3095 days 3%
shida sahlan 8/10 3138 days 3%
David Johnston 4/10 3138 days 2%
Chelzea Warwick 9/10 3169 days 3%
Jos W 7/10 3200 days 3%
shelley smith 9/10 3200 days 3%
Beatrice and Cyrill 7/10 3251 days 3%
Carl_Larsen 10/10 3261 days 3%
Karen Jones 6/10 3291 days 2%
Rob Barker 9/10 3291 days 3%
Wilfried Heer 1/10 3322 days 1%
Flo Egger 4/10 3334 days 2%
Steve J 8/10 3350 days 3%
anibal micillo 8/10 3351 days 3%
Pernille and Flemming 8/10 3370 days 3%
Green Celery 1/10 3382 days 1%
Olaf Gaeth 4/10 3383 days 2%
Peter Marshall 9/10 3413 days 2%
Peter Williams 7/10 3429 days 2%
Jacqui Robinson 10/10 3474 days 2%
Asrul Alias 9/10 3474 days 2%
Barry Arnold 1/10 3716 days 1%
Laura Metz 6/10 4067 days 1%
Hubertus Thost 6/10 4067 days 1%
Libby 8/10 4075 days 1%
Andreas Zapke 7/10 4110 days 1%
Simone Pickert 8/10 4111 days 1%
VSQ 10/10 4112 days 1%
Renan Sasaki 10/10 4205 days 0%
Laurel Smith 1/10 4205 days 0%
Glen Cooper 2/10 4234 days 0%
Ron Stenhouse 4/10 4388 days 1%
Elizabeth Stenhouse 4/10 4388 days 1%
Steen Rausmussen 9/10 4417 days 1%
Michael Nolan 5/10 4419 days 1%
Frederick Dean 8/10 4419 days 1%
Helen Dean 5/10 4419 days 1%
Dave Mertzig 8/10 4419 days 1%
Michael Walker 10/10 4421 days 1%
Lorraine Walker 9/10 4421 days 1%
Engelstatter 7/10 4422 days 1%
Joey Mertzig 7/10 4436 days 1%
Davebr8e 1/10 4478 days 0%
Nadine 7/10 4491 days 1%
Wertra 7/10 4492 days 1%
Steve Douthwaite 8/10 4498 days 1%
John 8/10 4502 days 1%
Edith and Robert Newton 8/10 4509 days 1%
Reinhard Stahl 8/10 4514 days 1%
Reinhard Stahl 8/10 4514 days 1%
Peter Harden 7/10 4514 days 1%
Henzen 7/10 4518 days 1%
Verest 5/10 4525 days 1%
maureenb 9/10 4753 days 1%
Jonathan Tuthill 10/10 4769 days 1%
Birds Tubbs 7/10 4769 days 1%
Peter Kent 9/10 4771 days 1%
Sally Gordie 8/10 4771 days 1%
Ian Douglas 7/10 4771 days 1%
James Huntzinger 8/10 4775 days 1%
Rien 8/10 4776 days 1%
Carole Carter 8/10 4776 days 1%
Helmut Schmid 10/10 4778 days 1%
Peter Hart 9/10 4781 days 1%
kikiflower 8/10 4784 days 1%
Fritschi 9/10 4786 days 1%
Lucy Duffy 7/10 4787 days 1%
Vlutters 8/10 4789 days 1%
Robert 8/10 4790 days 1%
Marilyn Melhuish 7/10 4793 days 1%
Graham Platt 9/10 4793 days 1%
Richard Harvey 7/10 4793 days 1%
Howell Davies 9/10 4793 days 1%
Richard & Jane 10/10 4793 days 1%
Mike & Jennie 9/10 4795 days 1%
Peter Field 9/10 4795 days 1%
Nico Schoots 8/10 4795 days 1%
Lyn Deavin 7/10 4796 days 1%
Ed & Katie Riches 6/10 4796 days 1%
R E Webb 5/10 4796 days 1%
Gerhard Schoenmeubeck 7/10 4796 days 1%
Rebecca Doehl 8/10 4797 days 1%
Paul & Sharon Sneller 9/10 4797 days 1%
Gillian MacLaren 7/10 4798 days 1%
Hans Oudenbroek 8/10 4798 days 1%
Re Wardlaw 7/10 4801 days 1%
Slangen 8/10 4806 days 1%
Heike 6/10 4808 days 1%
David Blundell 9/10 4808 days 1%
Des & Ann Bidwell 8/10 4808 days 1%
Corv V D Hof 8/10 4810 days 1%
Tom Connis 9/10 4812 days 1%
Janet 8/10 4813 days 1%
Barry Baily 6/10 4813 days 1%
Henriette Haugan 8/10 4826 days 1%
J Knol 6/10 4839 days 1%
arnie 6/10 4844 days 1%
Barsch, Arwed & Gertrud 10/10 4844 days 1%
Jo Delbrugge 8/10 4879 days 1%
Marc & Pauline 8/10 4881 days 1%
Paul 8/10 4882 days 1%
Ross Cooke 7/10 4882 days 1%
Gerard Crothers 7/10 4882 days 1%
Willem & Lilian 8/10 4884 days 1%
Ruth & Derrick 8/10 4888 days 1%
David & Audrey 7/10 4890 days 1%
Sarah Graham 10/10 4891 days 1%
Melanie Wood 8/10 4891 days 1%
R & M Willows 9/10 4892 days 1%
Peter Spooner 8/10 4892 days 1%
Warwick Ravell 9/10 4892 days 1%
Martin Potter 8/10 5117 days 1%
GenH 8/10 5119 days 1%
Aleksandra Gajacki 8/10 5120 days 1%
David Brown 10/10 5123 days 1%
Graham Greentree 4/10 5127 days 1%
Nick van de Belt 8/10 5127 days 1%
Iain Campbell 7/10 5128 days 1%
Eric & Liz McKean 8/10 5132 days 1%
Stefanie 9/10 5133 days 1%
Florian Miller 7/10 5133 days 1%
Phil Smith 9/10 5134 days 1%
Ian and Ailsa 6/10 5137 days 1%
Jansen 8/10 5137 days 1%
Siegfried Tuiel 9/10 5139 days 1%
bryfrance 10/10 5140 days 1%
Nick Tinnemeier 7/10 5140 days 1%
Ian & Phyllis 8/10 5142 days 1%
Tricia Goggin 9/10 5142 days 1%
Jim & Suzy Ducker 9/10 5143 days 1%
Nicola Shaw 10/10 5143 days 1%
Diane Johnston 9/10 5143 days 1%
Svea Sauter 8/10 5143 days 1%
Barry Barnes 8/10 5144 days 1%
Sandra Schulz 9/10 5144 days 1%
Kai Eppink 8/10 5148 days 1%
K Wallis 8/10 5149 days 1%
Gord Carnochan 8/10 5151 days 1%
John Gray 8/10 5151 days 1%
Waitson 8/10 5151 days 1%
Gillian Powell 8/10 5151 days 1%
Erin Dumbauld 8/10 5151 days 1%
Ross Salisbury 9/10 5152 days 1%
Kasten 4/10 5152 days 1%
David Emerick 9/10 5153 days 1%
Steve Pearce 7/10 5154 days 1%
Naomi Kosteaman 10/10 5154 days 1%
Ronald Lippett 4/10 5155 days 1%
Hartmut Tonner 6/10 5156 days 1%
Galamez 8/10 5157 days 1%
Jan Vlasblom 7/10 5158 days 1%
Bert Opdam 8/10 5160 days 1%
Leslie 7/10 5162 days 1%
John Brand 5/10 5164 days 1%
J Wells 2/10 5165 days 0%
Claire Hoyland 7/10 5165 days 1%
Darren Bruestle 7/10 5165 days 1%
Steve and Kay Unguran 9/10 5166 days 1%
Jane & Regis 7/10 5166 days 1%
Trevor Gibbins 8/10 5166 days 1%
Graham 7/10 5166 days 1%
Eva Stauderova 9/10 5169 days 1%
Horton Fawkes 8/10 5169 days 1%
Simon Vallis 9/10 5169 days 1%
Chris 8/10 5170 days 1%
Stevenson 8/10 5171 days 1%
Dave and Lin Mungham 5/10 5171 days 1%
Rossiter 8/10 5171 days 1%
Webster 5/10 5171 days 1%
Petersen 10/10 5171 days 1%
David Glover 10/10 5172 days 1%
Derek Woodward 8/10 5172 days 1%
Gerry Nichols 8/10 5173 days 1%
Mr & Mrs Winter 8/10 5173 days 1%
Jane Hancock 9/10 5173 days 1%
Iain Sutherland 10/10 5173 days 1%
T Chapman 9/10 5173 days 1%
Hee Min Kang 7/10 5175 days 1%
Sarah Ewing 9/10 5175 days 1%
Daniel Dubach 10/10 5178 days 1%
bates 5/10 5178 days 1%
Euros 4/10 5240 days 1%
Gunther 9/10 5427 days 1%
Haley & Jason 8/10 5446 days 1%
Chris & Rob 8/10 5446 days 1%
Kurt 8/10 5447 days 1%
Canuk 2/10 5453 days 0%
paulag 8/10 5453 days 1%
wilsoneng 10/10 5484 days 1%
June 6/10 5484 days 1%
Hans and Astrid 8/10 5492 days 1%
Bergemann 3/10 5501 days 1%
Brett & Tanille 10/10 5503 days 1%
Margo Alaska 8/10 5506 days 1%
Rob & Anne 7/10 5508 days 1%
Margaret O'Sullivan 9/10 5510 days 1%
Colin Daniels 7/10 5517 days 1%
Tony Killingray 7/10 5518 days 1%
Chris el capitan 7/10 5520 days 1%
Giaque 8/10 5521 days 1%
Willi Heinen 7/10 5523 days 1%
Peter Koeck 4/10 5524 days 1%
Sue Bennett 6/10 5525 days 1%
Christen Hans 6/10 5529 days 1%
margaret Klawitter 3/10 5536 days 1%
Tanja Titze 8/10 5536 days 1%
Silvia Kern 8/10 5537 days 1%
Bryan Keddie 7/10 5539 days 1%
Erik Hummelmose 4/10 5539 days 1%
Susan Hitchins 9/10 5539 days 1%
Thomas Stopp 7/10 5539 days 1%
John Winter 8/10 5540 days 1%
John Rylance 9/10 5542 days 1%
Diane Chapple 8/10 5542 days 1%
Supa Simpson 8/10 5548 days 1%
Allan Bond 9/10 5549 days 1%
Iris W 9/10 5549 days 1%
Ian Walks 9/10 5549 days 1%
E.M. Prideaux 7/10 5557 days 1%
jan and john 7/10 5559 days 1%
Beute Hjel 7/10 5559 days 1%
Heino keyssler 7/10 5563 days 1%
Richard Benson 2/10 5574 days 0%
adamek 7/10 5589 days 1%
parker1 8/10 5589 days 1%
warrenp 7/10 5590 days 1%
varenaee 8/10 5590 days 1%
pedawrds 6/10 5594 days 1%
vivw 9/10 5597 days 1%
djrogers 9/10 5598 days 1%
aniekenm 8/10 5599 days 1%
Anne Ford 7/10 5607 days 1%
Poole 10/10 5607 days 1%
Sandra M 8/10 5607 days 1%
Marshall 7/10 5607 days 1%
Melanie Bielefeld 8/10 5607 days 1%
dirkdev 6/10 5609 days 1%
Wolfgang 7/10 5609 days 1%
hughys 7/10 5612 days 1%
Kimberly Skyes 8/10 5612 days 1%
Steven Walsh 5/10 5613 days 1%
David D S 10/10 5613 days 1%
Helen Pet 8/10 5613 days 1%
Philip Ryott 5/10 5615 days 1%
Sena 8/10 5615 days 1%
Vanessa 8/10 5616 days 1%
Evan 8/10 5666 days 1%
nzseeman 7/10 5666 days 1%
bondd 8/10 5713 days 1%
ulrichk 10/10 5721 days 1%
johannac 8/10 5723 days 1%
JoF 5/10 5836 days 1%
HerbertH 8/10 5840 days 1%
KatrinK 10/10 5841 days 1%
Wight 9/10 5847 days 1%
brendar 6/10 5849 days 1%
arthurwa 10/10 5849 days 1%
Richard 1/10 5853 days 0%
PaulC 7/10 5855 days 1%
PamCecil 1/10 5856 days 0%
Mike 6/10 5858 days 1%
JanetM 9/10 5861 days 1%
DaveV 8/10 5865 days 1%
GeraldMcNamora 6/10 5865 days 1%
Mick 3/10 5865 days 1%
Nick 8/10 5865 days 1%
JohnN 5/10 5866 days 1%
BevanLisa 8/10 5866 days 1%
winter_uk 8/10 5866 days 1%
LesleyR 6/10 5867 days 1%
Max 7/10 5868 days 1%
Torsten 3/10 5868 days 1%
Suzie Lechner 9/10 5869 days 1%
Andy Baker 9/10 5869 days 1%
Gill 9/10 5872 days 1%
Michael 5/10 5873 days 1%
A 6/10 5873 days 1%
Chris 7/10 5873 days 1%
Jan 8/10 5879 days 1%
PeteW1 6/10 5883 days 1%
ChrisWeb 6/10 5883 days 1%
JensM 8/10 5884 days 1%
MargaretH 7/10 5884 days 1%
RichardE 7/10 5884 days 1%
AndrewF78 10/10 5885 days 1%
John 7/10 5885 days 1%
Christian 8/10 5885 days 1%
Franz 6/10 5885 days 1%
Brian 7/10 5889 days 1%
Glen 9/10 5890 days 1%
Van Heusden 8/10 5899 days 1%
Alfred 6/10 5899 days 1%
WendyS 7/10 5902 days 1%
AlastairP 8/10 5906 days 1%
Jhooper1 9/10 5907 days 1%
CSander 7/10 5907 days 1%
Phil&Joe 10/10 5913 days 1%
Rory 8/10 5917 days 1%
Michael 8/10 5918 days 1%
helen 10/10 5961 days 1%
Trine 8/10 5967 days 1%
Patricia 7/10 5970 days 1%
Jacinta 8/10 5979 days 1%
Louise 8/10 6012 days 1%
Paul 5/10 6016 days 1%
P&L Mooney 2/10 6023 days 0%
Paul 2/10 6026 days 0%
Gray 8/10 6084 days 1%
Mike Knight 10/10 6088 days 1%
Sue Stewart 9/10 6099 days 1%
Lucchi 7/10 6101 days 1%
Amy Clark 6/10 6220 days 1%
Craig 7/10 6225 days 1%
Laura and Dominic 7/10 6228 days 1%
Mike and Judy 8/10 6229 days 1%
Susan 8/10 6229 days 1%
AlanN316 8/10 6230 days 1%
Stewart 7/10 6232 days 1%
Olaf Penn 9/10 6240 days 1%
Sanne 6/10 6242 days 1%
Mike and Joyce Timms 9/10 6242 days 1%
Tessa McCormick 7/10 6246 days 1%
David Buckley 7/10 6249 days 1%
John Woodrow 1/10 6250 days 0%
Ernst Seter 9/10 6250 days 1%
Paula Curtis 5/10 6253 days 1%
Sue Randall 8/10 6253 days 1%
Sabine Feiner 5/10 6254 days 1%
Roger & Margaret 6/10 6263 days 1%
Bill Lambert 9/10 6265 days 1%
Lisa 10/10 6291 days 1%
Philipa 1/10 6297 days 0%
ranker_43 1/10 6450 days 0%
Tony 2/10 6450 days 0%
Nancy Bill 7/10 6572 days 1%
Andy 3/10 6589 days 1%
Wereld 9/10 6596 days 1%
Wereld 8/10 6596 days 1%
Annette 5/10 6603 days 1%
John 7/10 6603 days 1%
Hur 1/10 6608 days 0%
Christine 2/10 6612 days 0%
Mitch 9/10 6614 days 1%
M Bekker 3/10 6615 days 1%
granger 8/10 6618 days 1%
Wendy 7/10 6619 days 1%
Sandra 8/10 6619 days 1%
Kristen 1/10 6619 days 0%
Fraser 8/10 6623 days 1%
Peter&Amy 7/10 6625 days 1%
Arian 9/10 6625 days 1%
Gordon 5/10 6626 days 1%
Catherine 8/10 6626 days 1%
Pope 7/10 6626 days 1%
Beate 7/10 6627 days 1%
Messing 4/10 6627 days 1%
Marriott 10/10 6627 days 1%
Volker 4/10 6627 days 1%
Rolf 6/10 6627 days 1%
Nicole 5/10 6627 days 1%
Geert 7/10 6629 days 1%
Ian 7/10 6631 days 1%
Brian 9/10 6631 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.11% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 61 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 116 days. Adjustments are according to the following table.

Days Adjustment
… …
113 -2.06%
114 -2.08%
115 -2.10%
116 -2.11%
117 -2.13%
118 -2.15%
119 -2.17%
… …

Balancing Adjustment

11.11% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.