Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

477 Valid Reviews

The Maui Motorhomes experience has a total of 488 reviews. There are 477 valid reviews that are included when calculating the ranking score and 11 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 477 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 26
5%

71.78% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.78% and is based on 477 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 477 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

71.69%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
bawe 1/10 265 days 50%
Francis 6/10 417 days 100%
Chris Leigh 7/10 1208 days 32%
PHILIP SMITH 2/10 1726 days 3%
Luis Frutuoso 9/10 1726 days 7%
James Layton 5/10 1726 days 5%
Annie Hogan 1/10 1726 days 3%
David Hughes 8/10 1755 days 7%
Martin Gregory 8/10 1786 days 6%
Menna Hulme 10/10 1786 days 7%
Davinia Hart 1/10 1847 days 3%
Gerhard 1/10 1847 days 3%
Paul Mullooly 7/10 1878 days 6%
sekul 1/10 1878 days 3%
William Robinson 10/10 1908 days 6%
Yujing Mark Jiang 10/10 1970 days 6%
Yujing Mark Jiang 10/10 1970 days 6%
Jason Dart 10/10 1970 days 6%
Julian Armitage 8/10 2000 days 6%
Richard Albright 10/10 2000 days 6%
Niclas Rudslatt 8/10 2061 days 6%
Glenda Patchett 10/10 2061 days 6%
JM 1/10 2061 days 2%
Ruth Hao 10/10 2092 days 6%
Kennert Karlsson 9/10 2092 days 6%
Ian Adair 8/10 2092 days 6%
Ronald 1/10 2092 days 2%
Wes 1/10 2092 days 2%
Juliana Mizumoto Akaishi 9/10 2120 days 6%
Reinhard Jahn 7/10 2120 days 5%
Gaudenz Schnell 10/10 2120 days 6%
Ronald 1/10 2120 days 2%
Ruth Tallis 4/10 2120 days 4%
Nick Harris 9/10 2151 days 6%
Darryl Ross 6/10 2151 days 5%
Cynthia Goodchild 10/10 2151 days 6%
jan elburg 10/10 2151 days 6%
Debra Alcock 9/10 2151 days 6%
Nina 7/10 2151 days 5%
Robert Burrichter 9/10 2182 days 5%
Tim Carter 3/10 2182 days 3%
Jan Helps 9/10 2182 days 5%
Jessica Millar 9/10 2212 days 5%
Annie Fan 5/10 2212 days 4%
bill woodruff 8/10 2243 days 5%
Linda Deans 6/10 2243 days 5%
Sarah Davies 8/10 2243 days 5%
Felipe Penaloza 10/10 2273 days 5%
Sue Ternen 7/10 2273 days 5%
Corrine Gough 9/10 2273 days 5%
Paul McCarthy 8/10 2273 days 5%
angela pang 8/10 2304 days 5%
Jumat Omar 9/10 2335 days 5%
Vania Yesica 9/10 2335 days 5%
Johanna Lee 8/10 2365 days 5%
Luke Smith 9/10 2426 days 5%
Gabe J 3/10 2426 days 3%
Kerry Mouat 10/10 2426 days 5%
Josh 1/10 2426 days 2%
Schlag-Schöffel 1/10 2426 days 2%
Stefan Eberle 9/10 2457 days 5%
Jan Dr. de Graaf 2/10 2457 days 2%
Susan Street 2/10 2485 days 2%
Brandon Chik 7/10 2516 days 4%
Mary Palacios 3/10 2516 days 3%
Amjad Ali 10/10 2516 days 5%
Peter Seager 2/10 2516 days 2%
ann Day 5/10 2547 days 4%
MPB 1/10 2547 days 2%
Danny van Meel 9/10 2585 days 4%
Kelvin Carlson 9/10 2608 days 4%
Lesley Bonell 8/10 2638 days 4%
Yung Hsiang Yang 9/10 2669 days 4%
Grant Pura 8/10 2669 days 4%
GAIL MOORE 10/10 2669 days 4%
Marcio Costa 9/10 2700 days 4%
Jonathan Phua 8/10 2730 days 4%
Brett King 8/10 2761 days 4%
Pablo Pruneda 8/10 2761 days 4%
Matt French 10/10 2791 days 4%
Thilo herrmann 10/10 2803 days 4%
Sylvie Meganck 8/10 2811 days 4%
Alexander Emmerich 7/10 2822 days 4%
Philip Busd 6/10 2827 days 3%
Remy and Rebecca Mans 8/10 2828 days 4%
Fredrik Lundberg 6/10 2833 days 3%
Morten 9/10 2850 days 4%
Peter Armstrong 8/10 2850 days 4%
Beth Davies 1/10 2850 days 2%
Dorthe Soeholm 7/10 2852 days 4%
Fabian Probst 7/10 2855 days 4%
David Horley 9/10 2867 days 4%
Deborah Main 8/10 2868 days 4%
Bernd Giermann 7/10 2872 days 4%
Susan Dorey 9/10 2881 days 4%
Bram de Ruiter 8/10 2881 days 4%
Frank Bianco 7/10 2881 days 4%
Caroline Smith 10/10 2881 days 4%
Susanne Meinen 7/10 2881 days 4%
Laurentius Emmelmann 7/10 2881 days 4%
Yvonne Vale 1/10 2881 days 2%
Pui Ling Lee 9/10 2881 days 4%
Jonathan Verschuuren 8/10 2897 days 4%
Patricia 8/10 2908 days 4%
Alex 8/10 2908 days 4%
Malcolm Boekhoff 9/10 2912 days 4%
Virginie Turcotte 9/10 2912 days 4%
Patrick 8/10 2913 days 4%
Sabine 8/10 2913 days 4%
Louis Nilsson 6/10 2918 days 3%
Flo 8/10 2920 days 4%
Carlos Ligero 10/10 2942 days 4%
Maire O'Grady 8/10 2949 days 4%
Ken Evans 9/10 2957 days 4%
Will Pyle 9/10 2959 days 4%
shida sahlan 8/10 3003 days 3%
David Johnston 4/10 3003 days 2%
Chelzea Warwick 9/10 3034 days 3%
Jos W 7/10 3065 days 3%
shelley smith 9/10 3065 days 3%
Beatrice and Cyrill 7/10 3116 days 3%
Carl_Larsen 10/10 3126 days 3%
Karen Jones 6/10 3156 days 3%
Rob Barker 9/10 3156 days 3%
Wilfried Heer 1/10 3187 days 1%
Flo Egger 4/10 3198 days 2%
Steve J 8/10 3214 days 3%
anibal micillo 8/10 3216 days 3%
Pernille and Flemming 8/10 3234 days 3%
Green Celery 1/10 3247 days 1%
Olaf Gaeth 4/10 3247 days 2%
Peter Marshall 9/10 3278 days 3%
Peter Williams 7/10 3293 days 3%
Jacqui Robinson 10/10 3339 days 3%
Asrul Alias 9/10 3339 days 3%
Barry Arnold 1/10 3581 days 1%
Laura Metz 6/10 3931 days 1%
Hubertus Thost 6/10 3931 days 1%
Libby 8/10 3939 days 1%
Andreas Zapke 7/10 3974 days 1%
Simone Pickert 8/10 3975 days 1%
VSQ 10/10 3977 days 1%
Renan Sasaki 10/10 4069 days 1%
Laurel Smith 1/10 4069 days 0%
Glen Cooper 2/10 4099 days 0%
Ron Stenhouse 4/10 4252 days 0%
Elizabeth Stenhouse 4/10 4252 days 0%
Steen Rausmussen 9/10 4281 days 0%
Michael Nolan 5/10 4283 days 0%
Frederick Dean 8/10 4283 days 0%
Helen Dean 5/10 4283 days 0%
Dave Mertzig 8/10 4283 days 0%
Michael Walker 10/10 4285 days 0%
Lorraine Walker 9/10 4285 days 0%
Engelstatter 7/10 4286 days 0%
Joey Mertzig 7/10 4300 days 0%
Davebr8e 1/10 4342 days 0%
Nadine 7/10 4355 days 0%
Wertra 7/10 4356 days 0%
Steve Douthwaite 8/10 4362 days 0%
John 8/10 4366 days 0%
Edith and Robert Newton 8/10 4373 days 0%
Reinhard Stahl 8/10 4378 days 0%
Reinhard Stahl 8/10 4378 days 0%
Peter Harden 7/10 4378 days 0%
Henzen 7/10 4382 days 1%
Verest 5/10 4389 days 1%
maureenb 9/10 4617 days 1%
Jonathan Tuthill 10/10 4633 days 1%
Birds Tubbs 7/10 4633 days 1%
Peter Kent 9/10 4635 days 1%
Sally Gordie 8/10 4635 days 1%
Ian Douglas 7/10 4635 days 1%
James Huntzinger 8/10 4639 days 1%
Rien 8/10 4640 days 1%
Carole Carter 8/10 4640 days 1%
Helmut Schmid 10/10 4642 days 1%
Peter Hart 9/10 4645 days 1%
kikiflower 8/10 4648 days 1%
Fritschi 9/10 4650 days 1%
Lucy Duffy 7/10 4651 days 1%
Vlutters 8/10 4653 days 1%
Robert 8/10 4654 days 1%
Marilyn Melhuish 7/10 4657 days 1%
Graham Platt 9/10 4657 days 1%
Richard Harvey 7/10 4657 days 1%
Howell Davies 9/10 4657 days 1%
Richard & Jane 10/10 4657 days 1%
Mike & Jennie 9/10 4659 days 1%
Peter Field 9/10 4659 days 1%
Nico Schoots 8/10 4659 days 1%
Lyn Deavin 7/10 4660 days 1%
Ed & Katie Riches 6/10 4660 days 1%
R E Webb 5/10 4660 days 1%
Gerhard Schoenmeubeck 7/10 4660 days 1%
Rebecca Doehl 8/10 4661 days 1%
Paul & Sharon Sneller 9/10 4661 days 1%
Gillian MacLaren 7/10 4662 days 1%
Hans Oudenbroek 8/10 4662 days 1%
Re Wardlaw 7/10 4665 days 1%
Slangen 8/10 4670 days 1%
Heike 6/10 4672 days 1%
David Blundell 9/10 4672 days 1%
Des & Ann Bidwell 8/10 4672 days 1%
Corv V D Hof 8/10 4674 days 1%
Tom Connis 9/10 4676 days 1%
Janet 8/10 4677 days 1%
Barry Baily 6/10 4677 days 1%
Henriette Haugan 8/10 4690 days 1%
J Knol 6/10 4703 days 1%
arnie 6/10 4708 days 1%
Barsch, Arwed & Gertrud 10/10 4708 days 1%
Jo Delbrugge 8/10 4743 days 1%
Marc & Pauline 8/10 4745 days 1%
Paul 8/10 4746 days 1%
Ross Cooke 7/10 4746 days 1%
Gerard Crothers 7/10 4746 days 1%
Willem & Lilian 8/10 4748 days 1%
Ruth & Derrick 8/10 4752 days 1%
David & Audrey 7/10 4754 days 1%
Sarah Graham 10/10 4755 days 1%
Melanie Wood 8/10 4755 days 1%
R & M Willows 9/10 4756 days 1%
Peter Spooner 8/10 4756 days 1%
Warwick Ravell 9/10 4756 days 1%
Martin Potter 8/10 4981 days 1%
GenH 8/10 4983 days 1%
Aleksandra Gajacki 8/10 4984 days 1%
David Brown 10/10 4987 days 1%
Graham Greentree 4/10 4991 days 1%
Nick van de Belt 8/10 4991 days 1%
Iain Campbell 7/10 4992 days 1%
Eric & Liz McKean 8/10 4996 days 1%
Stefanie 9/10 4997 days 1%
Florian Miller 7/10 4997 days 1%
Phil Smith 9/10 4998 days 1%
Ian and Ailsa 6/10 5001 days 1%
Jansen 8/10 5001 days 1%
Siegfried Tuiel 9/10 5003 days 1%
bryfrance 10/10 5004 days 1%
Nick Tinnemeier 7/10 5004 days 1%
Ian & Phyllis 8/10 5006 days 1%
Tricia Goggin 9/10 5006 days 1%
Jim & Suzy Ducker 9/10 5007 days 1%
Nicola Shaw 10/10 5007 days 1%
Diane Johnston 9/10 5007 days 1%
Svea Sauter 8/10 5007 days 1%
Barry Barnes 8/10 5008 days 1%
Sandra Schulz 9/10 5008 days 1%
Kai Eppink 8/10 5012 days 1%
K Wallis 8/10 5013 days 1%
Gord Carnochan 8/10 5015 days 1%
John Gray 8/10 5015 days 1%
Waitson 8/10 5015 days 1%
Gillian Powell 8/10 5015 days 1%
Erin Dumbauld 8/10 5015 days 1%
Ross Salisbury 9/10 5016 days 1%
Kasten 4/10 5016 days 1%
David Emerick 9/10 5017 days 1%
Steve Pearce 7/10 5018 days 1%
Naomi Kosteaman 10/10 5018 days 1%
Ronald Lippett 4/10 5019 days 1%
Hartmut Tonner 6/10 5020 days 1%
Galamez 8/10 5021 days 1%
Jan Vlasblom 7/10 5022 days 1%
Bert Opdam 8/10 5024 days 1%
Leslie 7/10 5026 days 1%
John Brand 5/10 5028 days 1%
J Wells 2/10 5029 days 1%
Claire Hoyland 7/10 5029 days 1%
Darren Bruestle 7/10 5029 days 1%
Steve and Kay Unguran 9/10 5030 days 1%
Jane & Regis 7/10 5030 days 1%
Trevor Gibbins 8/10 5030 days 1%
Graham 7/10 5030 days 1%
Eva Stauderova 9/10 5033 days 1%
Horton Fawkes 8/10 5033 days 1%
Simon Vallis 9/10 5033 days 1%
Chris 8/10 5034 days 1%
Stevenson 8/10 5035 days 1%
Dave and Lin Mungham 5/10 5035 days 1%
Rossiter 8/10 5035 days 1%
Webster 5/10 5035 days 1%
Petersen 10/10 5035 days 1%
David Glover 10/10 5036 days 1%
Derek Woodward 8/10 5036 days 1%
Gerry Nichols 8/10 5037 days 1%
Mr & Mrs Winter 8/10 5037 days 1%
Jane Hancock 9/10 5037 days 1%
Iain Sutherland 10/10 5037 days 1%
T Chapman 9/10 5037 days 1%
Hee Min Kang 7/10 5039 days 1%
Sarah Ewing 9/10 5039 days 1%
Daniel Dubach 10/10 5042 days 1%
bates 5/10 5042 days 1%
Euros 4/10 5104 days 1%
Gunther 9/10 5292 days 1%
Haley & Jason 8/10 5311 days 1%
Chris & Rob 8/10 5311 days 1%
Kurt 8/10 5312 days 1%
Canuk 2/10 5318 days 1%
paulag 8/10 5318 days 1%
wilsoneng 10/10 5348 days 1%
June 6/10 5348 days 1%
Hans and Astrid 8/10 5356 days 1%
Bergemann 3/10 5365 days 1%
Brett & Tanille 10/10 5367 days 1%
Margo Alaska 8/10 5370 days 1%
Rob & Anne 7/10 5372 days 1%
Margaret O'Sullivan 9/10 5374 days 1%
Colin Daniels 7/10 5381 days 1%
Tony Killingray 7/10 5382 days 1%
Chris el capitan 7/10 5384 days 1%
Giaque 8/10 5385 days 1%
Willi Heinen 7/10 5387 days 1%
Peter Koeck 4/10 5388 days 1%
Sue Bennett 6/10 5389 days 1%
Christen Hans 6/10 5393 days 1%
margaret Klawitter 3/10 5400 days 1%
Tanja Titze 8/10 5400 days 1%
Silvia Kern 8/10 5401 days 1%
Bryan Keddie 7/10 5403 days 1%
Erik Hummelmose 4/10 5403 days 1%
Susan Hitchins 9/10 5403 days 1%
Thomas Stopp 7/10 5403 days 1%
John Winter 8/10 5404 days 1%
John Rylance 9/10 5406 days 1%
Diane Chapple 8/10 5406 days 1%
Supa Simpson 8/10 5412 days 1%
Allan Bond 9/10 5413 days 1%
Iris W 9/10 5413 days 1%
Ian Walks 9/10 5413 days 1%
E.M. Prideaux 7/10 5421 days 1%
jan and john 7/10 5423 days 1%
Beute Hjel 7/10 5423 days 1%
Heino keyssler 7/10 5427 days 1%
Richard Benson 2/10 5438 days 1%
adamek 7/10 5453 days 1%
parker1 8/10 5453 days 1%
warrenp 7/10 5454 days 1%
varenaee 8/10 5454 days 1%
pedawrds 6/10 5458 days 1%
vivw 9/10 5461 days 1%
djrogers 9/10 5462 days 1%
aniekenm 8/10 5463 days 1%
Anne Ford 7/10 5471 days 1%
Poole 10/10 5471 days 1%
Sandra M 8/10 5471 days 1%
Marshall 7/10 5471 days 1%
Melanie Bielefeld 8/10 5471 days 1%
dirkdev 6/10 5473 days 1%
Wolfgang 7/10 5473 days 1%
hughys 7/10 5476 days 1%
Kimberly Skyes 8/10 5476 days 1%
Steven Walsh 5/10 5477 days 1%
David D S 10/10 5477 days 1%
Helen Pet 8/10 5477 days 1%
Philip Ryott 5/10 5479 days 1%
Sena 8/10 5479 days 1%
Vanessa 8/10 5480 days 1%
Evan 8/10 5530 days 1%
nzseeman 7/10 5530 days 1%
bondd 8/10 5578 days 1%
ulrichk 10/10 5586 days 1%
johannac 8/10 5588 days 1%
JoF 5/10 5701 days 1%
HerbertH 8/10 5705 days 1%
KatrinK 10/10 5706 days 1%
Wight 9/10 5711 days 1%
brendar 6/10 5713 days 1%
arthurwa 10/10 5713 days 1%
Richard 1/10 5718 days 1%
PaulC 7/10 5720 days 1%
PamCecil 1/10 5720 days 1%
Mike 6/10 5723 days 1%
JanetM 9/10 5725 days 1%
DaveV 8/10 5729 days 1%
GeraldMcNamora 6/10 5729 days 1%
Mick 3/10 5730 days 1%
Nick 8/10 5730 days 1%
JohnN 5/10 5730 days 1%
BevanLisa 8/10 5730 days 1%
winter_uk 8/10 5731 days 1%
LesleyR 6/10 5731 days 1%
Max 7/10 5733 days 1%
Torsten 3/10 5733 days 1%
Suzie Lechner 9/10 5733 days 1%
Andy Baker 9/10 5733 days 1%
Gill 9/10 5737 days 1%
Michael 5/10 5738 days 1%
A 6/10 5738 days 1%
Chris 7/10 5738 days 1%
Jan 8/10 5744 days 1%
PeteW1 6/10 5747 days 1%
ChrisWeb 6/10 5747 days 1%
JensM 8/10 5748 days 1%
MargaretH 7/10 5748 days 1%
RichardE 7/10 5748 days 1%
AndrewF78 10/10 5749 days 1%
John 7/10 5750 days 1%
Christian 8/10 5750 days 1%
Franz 6/10 5750 days 1%
Brian 7/10 5754 days 1%
Glen 9/10 5755 days 1%
Van Heusden 8/10 5764 days 1%
Alfred 6/10 5764 days 1%
WendyS 7/10 5766 days 1%
AlastairP 8/10 5770 days 1%
Jhooper1 9/10 5771 days 1%
CSander 7/10 5771 days 1%
Phil&Joe 10/10 5778 days 1%
Rory 8/10 5782 days 1%
Michael 8/10 5783 days 1%
helen 10/10 5826 days 1%
Trine 8/10 5832 days 1%
Patricia 7/10 5835 days 1%
Jacinta 8/10 5844 days 1%
Louise 8/10 5877 days 1%
Paul 5/10 5881 days 1%
P&L Mooney 2/10 5888 days 1%
Paul 2/10 5891 days 1%
Gray 8/10 5949 days 1%
Mike Knight 10/10 5953 days 1%
Sue Stewart 9/10 5964 days 1%
Lucchi 7/10 5966 days 1%
Amy Clark 6/10 6084 days 1%
Craig 7/10 6089 days 1%
Laura and Dominic 7/10 6092 days 1%
Mike and Judy 8/10 6093 days 1%
Susan 8/10 6093 days 1%
AlanN316 8/10 6094 days 1%
Stewart 7/10 6096 days 1%
Olaf Penn 9/10 6104 days 1%
Sanne 6/10 6106 days 1%
Mike and Joyce Timms 9/10 6106 days 1%
Tessa McCormick 7/10 6110 days 1%
David Buckley 7/10 6113 days 1%
John Woodrow 1/10 6114 days 1%
Ernst Seter 9/10 6114 days 1%
Paula Curtis 5/10 6117 days 1%
Sue Randall 8/10 6117 days 1%
Sabine Feiner 5/10 6118 days 1%
Roger & Margaret 6/10 6127 days 1%
Bill Lambert 9/10 6129 days 1%
Lisa 10/10 6155 days 1%
Philipa 1/10 6161 days 1%
ranker_43 1/10 6315 days 1%
Tony 2/10 6315 days 1%
Nancy Bill 7/10 6437 days 1%
Andy 3/10 6454 days 1%
Wereld 9/10 6460 days 1%
Wereld 8/10 6460 days 1%
Annette 5/10 6467 days 1%
John 7/10 6467 days 1%
Hur 1/10 6472 days 1%
Christine 2/10 6476 days 1%
Mitch 9/10 6478 days 1%
M Bekker 3/10 6479 days 1%
granger 8/10 6482 days 1%
Wendy 7/10 6483 days 1%
Sandra 8/10 6483 days 1%
Kristen 1/10 6483 days 1%
Fraser 8/10 6487 days 1%
Peter&Amy 7/10 6489 days 1%
Arian 9/10 6489 days 1%
Gordon 5/10 6490 days 1%
Catherine 8/10 6490 days 1%
Pope 7/10 6490 days 1%
Beate 7/10 6491 days 1%
Messing 4/10 6491 days 1%
Marriott 10/10 6491 days 1%
Volker 4/10 6491 days 1%
Rolf 6/10 6491 days 1%
Nicole 5/10 6491 days 1%
Geert 7/10 6493 days 1%
Ian 7/10 6495 days 1%
Brian 9/10 6495 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.02% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 100 days. Adjustments are according to the following table.

Days Adjustment
97 -1.96%
98 -1.98%
99 -2.00%
100 -2.02%
101 -2.04%
102 -2.07%
103 -2.09%

Balancing Adjustment

9.06% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.