Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

479 Valid Reviews

The Maui Motorhomes experience has a total of 491 reviews. There are 479 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 479 valid reviews:

Rating Count Percentage
10/10 51
11%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.71% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.71% and is based on 479 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 479 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

72.73%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Edwin 10/10 135 days 100%
Lidia 1/10 408 days 37%
bawe 1/10 653 days 31%
Francis 6/10 805 days 55%
Chris Leigh 7/10 1596 days 7%
PHILIP SMITH 2/10 2113 days 2%
Luis Frutuoso 9/10 2113 days 4%
James Layton 5/10 2113 days 3%
Annie Hogan 1/10 2114 days 2%
David Hughes 8/10 2142 days 4%
Martin Gregory 8/10 2173 days 4%
Menna Hulme 10/10 2173 days 4%
Davinia Hart 1/10 2234 days 2%
Gerhard 1/10 2235 days 2%
Paul Mullooly 7/10 2265 days 4%
sekul 1/10 2266 days 2%
William Robinson 10/10 2295 days 4%
Yujing Mark Jiang 10/10 2357 days 4%
Yujing Mark Jiang 10/10 2357 days 4%
Jason Dart 10/10 2357 days 4%
Julian Armitage 8/10 2387 days 4%
Richard Albright 10/10 2387 days 4%
Niclas Rudslatt 8/10 2448 days 4%
Glenda Patchett 10/10 2448 days 4%
JM 1/10 2449 days 2%
Ruth Hao 10/10 2479 days 4%
Kennert Karlsson 9/10 2479 days 4%
Ian Adair 8/10 2479 days 4%
Ronald 1/10 2480 days 1%
Wes 1/10 2480 days 1%
Juliana Mizumoto Akaishi 9/10 2507 days 4%
Reinhard Jahn 7/10 2507 days 3%
Gaudenz Schnell 10/10 2507 days 4%
Ronald 1/10 2508 days 1%
Ruth Tallis 4/10 2508 days 2%
Nick Harris 9/10 2538 days 4%
Darryl Ross 6/10 2538 days 3%
Cynthia Goodchild 10/10 2538 days 4%
jan elburg 10/10 2538 days 4%
Debra Alcock 9/10 2538 days 4%
Nina 7/10 2539 days 3%
Robert Burrichter 9/10 2569 days 4%
Tim Carter 3/10 2569 days 2%
Jan Helps 9/10 2569 days 4%
Jessica Millar 9/10 2599 days 3%
Annie Fan 5/10 2599 days 3%
bill woodruff 8/10 2630 days 3%
Linda Deans 6/10 2631 days 3%
Sarah Davies 8/10 2631 days 3%
Felipe Penaloza 10/10 2660 days 3%
Sue Ternen 7/10 2660 days 3%
Corrine Gough 9/10 2660 days 3%
Paul McCarthy 8/10 2660 days 3%
angela pang 8/10 2691 days 3%
Jumat Omar 9/10 2722 days 3%
Vania Yesica 9/10 2722 days 3%
Johanna Lee 8/10 2752 days 3%
Luke Smith 9/10 2813 days 3%
Gabe J 3/10 2813 days 2%
Kerry Mouat 10/10 2813 days 3%
Josh 1/10 2814 days 1%
Schlag-Schöffel 1/10 2814 days 1%
Stefan Eberle 9/10 2844 days 3%
Jan Dr. de Graaf 2/10 2845 days 1%
Susan Street 2/10 2872 days 1%
Brandon Chik 7/10 2903 days 3%
Mary Palacios 3/10 2903 days 2%
Amjad Ali 10/10 2903 days 3%
Peter Seager 2/10 2904 days 1%
ann Day 5/10 2934 days 2%
MPB 1/10 2935 days 1%
Danny van Meel 9/10 2973 days 3%
Kelvin Carlson 9/10 2995 days 3%
Lesley Bonell 8/10 3025 days 3%
Yung Hsiang Yang 9/10 3056 days 3%
Grant Pura 8/10 3056 days 3%
GAIL MOORE 10/10 3056 days 3%
Marcio Costa 9/10 3087 days 3%
Jonathan Phua 8/10 3117 days 2%
Brett King 8/10 3148 days 2%
Pablo Pruneda 8/10 3148 days 2%
Matt French 10/10 3178 days 2%
Thilo herrmann 10/10 3191 days 2%
Sylvie Meganck 8/10 3199 days 2%
Alexander Emmerich 7/10 3209 days 2%
Philip Busd 6/10 3215 days 2%
Remy and Rebecca Mans 8/10 3216 days 2%
Fredrik Lundberg 6/10 3221 days 2%
Morten 9/10 3237 days 2%
Peter Armstrong 8/10 3237 days 2%
Beth Davies 1/10 3237 days 1%
Dorthe Soeholm 7/10 3240 days 2%
Fabian Probst 7/10 3243 days 2%
David Horley 9/10 3255 days 2%
Deborah Main 8/10 3256 days 2%
Bernd Giermann 7/10 3260 days 2%
Susan Dorey 9/10 3268 days 2%
Bram de Ruiter 8/10 3268 days 2%
Frank Bianco 7/10 3268 days 2%
Caroline Smith 10/10 3268 days 2%
Susanne Meinen 7/10 3268 days 2%
Laurentius Emmelmann 7/10 3268 days 2%
Yvonne Vale 1/10 3268 days 1%
Pui Ling Lee 9/10 3268 days 2%
Jonathan Verschuuren 8/10 3285 days 2%
Patricia 8/10 3296 days 2%
Alex 8/10 3296 days 2%
Malcolm Boekhoff 9/10 3299 days 2%
Virginie Turcotte 9/10 3299 days 2%
Patrick 8/10 3301 days 2%
Sabine 8/10 3301 days 2%
Louis Nilsson 6/10 3306 days 2%
Flo 8/10 3308 days 2%
Carlos Ligero 10/10 3329 days 2%
Maire O'Grady 8/10 3337 days 2%
Ken Evans 9/10 3345 days 2%
Will Pyle 9/10 3347 days 2%
shida sahlan 8/10 3390 days 2%
David Johnston 4/10 3390 days 1%
Chelzea Warwick 9/10 3421 days 2%
Jos W 7/10 3452 days 2%
shelley smith 9/10 3452 days 2%
Beatrice and Cyrill 7/10 3504 days 2%
Carl_Larsen 10/10 3513 days 2%
Karen Jones 6/10 3543 days 1%
Rob Barker 9/10 3543 days 2%
Wilfried Heer 1/10 3574 days 1%
Flo Egger 4/10 3586 days 1%
Steve J 8/10 3602 days 1%
anibal micillo 8/10 3603 days 1%
Pernille and Flemming 8/10 3622 days 1%
Green Celery 1/10 3634 days 1%
Olaf Gaeth 4/10 3635 days 1%
Peter Marshall 9/10 3665 days 1%
Peter Williams 7/10 3681 days 1%
Jacqui Robinson 10/10 3726 days 1%
Asrul Alias 9/10 3726 days 1%
Barry Arnold 1/10 3968 days 0%
Laura Metz 6/10 4319 days 0%
Hubertus Thost 6/10 4319 days 0%
Libby 8/10 4327 days 0%
Andreas Zapke 7/10 4362 days 0%
Simone Pickert 8/10 4363 days 0%
VSQ 10/10 4364 days 0%
Renan Sasaki 10/10 4457 days 1%
Laurel Smith 1/10 4457 days 0%
Glen Cooper 2/10 4487 days 0%
Ron Stenhouse 4/10 4640 days 1%
Elizabeth Stenhouse 4/10 4640 days 1%
Steen Rausmussen 9/10 4669 days 1%
Michael Nolan 5/10 4671 days 1%
Frederick Dean 8/10 4671 days 1%
Helen Dean 5/10 4671 days 1%
Dave Mertzig 8/10 4671 days 1%
Michael Walker 10/10 4673 days 1%
Lorraine Walker 9/10 4673 days 1%
Engelstatter 7/10 4674 days 1%
Joey Mertzig 7/10 4688 days 1%
Davebr8e 1/10 4730 days 0%
Nadine 7/10 4743 days 1%
Wertra 7/10 4744 days 1%
Steve Douthwaite 8/10 4750 days 1%
John 8/10 4754 days 1%
Edith and Robert Newton 8/10 4761 days 1%
Reinhard Stahl 8/10 4766 days 1%
Reinhard Stahl 8/10 4766 days 1%
Peter Harden 7/10 4766 days 1%
Henzen 7/10 4770 days 1%
Verest 5/10 4777 days 1%
maureenb 9/10 5005 days 1%
Jonathan Tuthill 10/10 5021 days 1%
Birds Tubbs 7/10 5021 days 1%
Peter Kent 9/10 5023 days 1%
Sally Gordie 8/10 5023 days 1%
Ian Douglas 7/10 5023 days 1%
James Huntzinger 8/10 5027 days 1%
Rien 8/10 5028 days 1%
Carole Carter 8/10 5028 days 1%
Helmut Schmid 10/10 5030 days 1%
Peter Hart 9/10 5033 days 1%
kikiflower 8/10 5036 days 1%
Fritschi 9/10 5038 days 1%
Lucy Duffy 7/10 5039 days 1%
Vlutters 8/10 5041 days 1%
Robert 8/10 5042 days 1%
Marilyn Melhuish 7/10 5045 days 1%
Graham Platt 9/10 5045 days 1%
Richard Harvey 7/10 5045 days 1%
Howell Davies 9/10 5045 days 1%
Richard & Jane 10/10 5045 days 1%
Mike & Jennie 9/10 5047 days 1%
Peter Field 9/10 5047 days 1%
Nico Schoots 8/10 5047 days 1%
Lyn Deavin 7/10 5048 days 1%
Ed & Katie Riches 6/10 5048 days 1%
R E Webb 5/10 5048 days 1%
Gerhard Schoenmeubeck 7/10 5048 days 1%
Rebecca Doehl 8/10 5049 days 1%
Paul & Sharon Sneller 9/10 5049 days 1%
Gillian MacLaren 7/10 5050 days 1%
Hans Oudenbroek 8/10 5050 days 1%
Re Wardlaw 7/10 5053 days 1%
Slangen 8/10 5058 days 1%
Heike 6/10 5060 days 1%
David Blundell 9/10 5060 days 1%
Des & Ann Bidwell 8/10 5060 days 1%
Corv V D Hof 8/10 5062 days 1%
Tom Connis 9/10 5064 days 1%
Janet 8/10 5065 days 1%
Barry Baily 6/10 5065 days 1%
Henriette Haugan 8/10 5078 days 1%
J Knol 6/10 5091 days 1%
arnie 6/10 5096 days 1%
Barsch, Arwed & Gertrud 10/10 5096 days 1%
Jo Delbrugge 8/10 5131 days 1%
Marc & Pauline 8/10 5133 days 1%
Paul 8/10 5134 days 1%
Ross Cooke 7/10 5134 days 1%
Gerard Crothers 7/10 5134 days 1%
Willem & Lilian 8/10 5136 days 1%
Ruth & Derrick 8/10 5140 days 1%
David & Audrey 7/10 5142 days 1%
Sarah Graham 10/10 5143 days 1%
Melanie Wood 8/10 5143 days 1%
R & M Willows 9/10 5144 days 1%
Peter Spooner 8/10 5144 days 1%
Warwick Ravell 9/10 5144 days 1%
Martin Potter 8/10 5369 days 1%
GenH 8/10 5371 days 1%
Aleksandra Gajacki 8/10 5372 days 1%
David Brown 10/10 5375 days 1%
Graham Greentree 4/10 5379 days 1%
Nick van de Belt 8/10 5379 days 1%
Iain Campbell 7/10 5380 days 1%
Eric & Liz McKean 8/10 5384 days 1%
Stefanie 9/10 5385 days 1%
Florian Miller 7/10 5385 days 1%
Phil Smith 9/10 5386 days 1%
Ian and Ailsa 6/10 5389 days 1%
Jansen 8/10 5389 days 1%
Siegfried Tuiel 9/10 5391 days 1%
bryfrance 10/10 5392 days 1%
Nick Tinnemeier 7/10 5392 days 1%
Ian & Phyllis 8/10 5394 days 1%
Tricia Goggin 9/10 5394 days 1%
Jim & Suzy Ducker 9/10 5395 days 1%
Nicola Shaw 10/10 5395 days 1%
Diane Johnston 9/10 5395 days 1%
Svea Sauter 8/10 5395 days 1%
Barry Barnes 8/10 5396 days 1%
Sandra Schulz 9/10 5396 days 1%
Kai Eppink 8/10 5400 days 1%
K Wallis 8/10 5401 days 1%
Gord Carnochan 8/10 5403 days 1%
John Gray 8/10 5403 days 1%
Waitson 8/10 5403 days 1%
Gillian Powell 8/10 5403 days 1%
Erin Dumbauld 8/10 5403 days 1%
Ross Salisbury 9/10 5404 days 1%
Kasten 4/10 5404 days 1%
David Emerick 9/10 5405 days 1%
Steve Pearce 7/10 5406 days 1%
Naomi Kosteaman 10/10 5406 days 1%
Ronald Lippett 4/10 5407 days 1%
Hartmut Tonner 6/10 5408 days 1%
Galamez 8/10 5409 days 1%
Jan Vlasblom 7/10 5410 days 1%
Bert Opdam 8/10 5412 days 1%
Leslie 7/10 5414 days 1%
John Brand 5/10 5416 days 1%
J Wells 2/10 5417 days 0%
Claire Hoyland 7/10 5417 days 1%
Darren Bruestle 7/10 5417 days 1%
Steve and Kay Unguran 9/10 5418 days 1%
Jane & Regis 7/10 5418 days 1%
Trevor Gibbins 8/10 5418 days 1%
Graham 7/10 5418 days 1%
Eva Stauderova 9/10 5421 days 1%
Horton Fawkes 8/10 5421 days 1%
Simon Vallis 9/10 5421 days 1%
Chris 8/10 5422 days 1%
Stevenson 8/10 5423 days 1%
Dave and Lin Mungham 5/10 5423 days 1%
Rossiter 8/10 5423 days 1%
Webster 5/10 5423 days 1%
Petersen 10/10 5423 days 1%
David Glover 10/10 5424 days 1%
Derek Woodward 8/10 5424 days 1%
Gerry Nichols 8/10 5425 days 1%
Mr & Mrs Winter 8/10 5425 days 1%
Jane Hancock 9/10 5425 days 1%
Iain Sutherland 10/10 5425 days 1%
T Chapman 9/10 5425 days 1%
Hee Min Kang 7/10 5427 days 1%
Sarah Ewing 9/10 5427 days 1%
Daniel Dubach 10/10 5430 days 1%
bates 5/10 5430 days 1%
Euros 4/10 5492 days 1%
Gunther 9/10 5680 days 1%
Haley & Jason 8/10 5699 days 1%
Chris & Rob 8/10 5699 days 1%
Kurt 8/10 5700 days 1%
Canuk 2/10 5706 days 0%
paulag 8/10 5706 days 1%
wilsoneng 10/10 5736 days 1%
June 6/10 5736 days 1%
Hans and Astrid 8/10 5744 days 1%
Bergemann 3/10 5753 days 1%
Brett & Tanille 10/10 5755 days 1%
Margo Alaska 8/10 5758 days 1%
Rob & Anne 7/10 5760 days 1%
Margaret O'Sullivan 9/10 5762 days 1%
Colin Daniels 7/10 5769 days 1%
Tony Killingray 7/10 5770 days 1%
Chris el capitan 7/10 5772 days 1%
Giaque 8/10 5773 days 1%
Willi Heinen 7/10 5775 days 1%
Peter Koeck 4/10 5776 days 1%
Sue Bennett 6/10 5777 days 1%
Christen Hans 6/10 5781 days 1%
margaret Klawitter 3/10 5788 days 1%
Tanja Titze 8/10 5788 days 1%
Silvia Kern 8/10 5789 days 1%
Bryan Keddie 7/10 5791 days 1%
Erik Hummelmose 4/10 5791 days 1%
Susan Hitchins 9/10 5791 days 1%
Thomas Stopp 7/10 5791 days 1%
John Winter 8/10 5792 days 1%
John Rylance 9/10 5794 days 1%
Diane Chapple 8/10 5794 days 1%
Supa Simpson 8/10 5800 days 1%
Allan Bond 9/10 5801 days 1%
Iris W 9/10 5801 days 1%
Ian Walks 9/10 5801 days 1%
E.M. Prideaux 7/10 5809 days 1%
jan and john 7/10 5811 days 1%
Beute Hjel 7/10 5811 days 1%
Heino keyssler 7/10 5815 days 1%
Richard Benson 2/10 5826 days 0%
adamek 7/10 5841 days 1%
parker1 8/10 5841 days 1%
warrenp 7/10 5842 days 1%
varenaee 8/10 5842 days 1%
pedawrds 6/10 5846 days 1%
vivw 9/10 5849 days 1%
djrogers 9/10 5850 days 1%
aniekenm 8/10 5851 days 1%
Anne Ford 7/10 5859 days 1%
Poole 10/10 5859 days 1%
Sandra M 8/10 5859 days 1%
Marshall 7/10 5859 days 1%
Melanie Bielefeld 8/10 5859 days 1%
dirkdev 6/10 5861 days 1%
Wolfgang 7/10 5861 days 1%
hughys 7/10 5864 days 1%
Kimberly Skyes 8/10 5864 days 1%
Steven Walsh 5/10 5865 days 1%
David D S 10/10 5865 days 1%
Helen Pet 8/10 5865 days 1%
Philip Ryott 5/10 5867 days 1%
Sena 8/10 5867 days 1%
Vanessa 8/10 5868 days 1%
Evan 8/10 5918 days 1%
nzseeman 7/10 5918 days 1%
bondd 8/10 5966 days 1%
ulrichk 10/10 5974 days 1%
johannac 8/10 5976 days 1%
JoF 5/10 6089 days 1%
HerbertH 8/10 6093 days 1%
KatrinK 10/10 6094 days 1%
Wight 9/10 6099 days 1%
brendar 6/10 6101 days 1%
arthurwa 10/10 6101 days 1%
Richard 1/10 6105 days 0%
PaulC 7/10 6107 days 1%
PamCecil 1/10 6108 days 0%
Mike 6/10 6110 days 1%
JanetM 9/10 6113 days 1%
DaveV 8/10 6117 days 1%
GeraldMcNamora 6/10 6117 days 1%
Mick 3/10 6117 days 1%
Nick 8/10 6117 days 1%
JohnN 5/10 6118 days 1%
BevanLisa 8/10 6118 days 1%
winter_uk 8/10 6118 days 1%
LesleyR 6/10 6119 days 1%
Max 7/10 6120 days 1%
Torsten 3/10 6120 days 1%
Suzie Lechner 9/10 6121 days 1%
Andy Baker 9/10 6121 days 1%
Gill 9/10 6124 days 1%
Michael 5/10 6125 days 1%
A 6/10 6125 days 1%
Chris 7/10 6125 days 1%
Jan 8/10 6131 days 1%
PeteW1 6/10 6135 days 1%
ChrisWeb 6/10 6135 days 1%
JensM 8/10 6136 days 1%
MargaretH 7/10 6136 days 1%
RichardE 7/10 6136 days 1%
AndrewF78 10/10 6137 days 1%
John 7/10 6137 days 1%
Christian 8/10 6137 days 1%
Franz 6/10 6137 days 1%
Brian 7/10 6141 days 1%
Glen 9/10 6142 days 1%
Van Heusden 8/10 6151 days 1%
Alfred 6/10 6151 days 1%
WendyS 7/10 6154 days 1%
AlastairP 8/10 6158 days 1%
Jhooper1 9/10 6159 days 1%
CSander 7/10 6159 days 1%
Phil&Joe 10/10 6165 days 1%
Rory 8/10 6169 days 1%
Michael 8/10 6170 days 1%
helen 10/10 6213 days 1%
Trine 8/10 6219 days 1%
Patricia 7/10 6222 days 1%
Jacinta 8/10 6231 days 1%
Louise 8/10 6264 days 1%
Paul 5/10 6268 days 1%
P&L Mooney 2/10 6275 days 0%
Paul 2/10 6278 days 0%
Gray 8/10 6336 days 1%
Mike Knight 10/10 6340 days 1%
Sue Stewart 9/10 6351 days 1%
Lucchi 7/10 6353 days 1%
Amy Clark 6/10 6472 days 1%
Craig 7/10 6477 days 1%
Laura and Dominic 7/10 6480 days 1%
Mike and Judy 8/10 6481 days 1%
Susan 8/10 6481 days 1%
AlanN316 8/10 6482 days 1%
Stewart 7/10 6484 days 1%
Olaf Penn 9/10 6492 days 1%
Sanne 6/10 6494 days 1%
Mike and Joyce Timms 9/10 6494 days 1%
Tessa McCormick 7/10 6498 days 1%
David Buckley 7/10 6501 days 1%
John Woodrow 1/10 6502 days 0%
Ernst Seter 9/10 6502 days 1%
Paula Curtis 5/10 6505 days 1%
Sue Randall 8/10 6505 days 1%
Sabine Feiner 5/10 6506 days 1%
Roger & Margaret 6/10 6515 days 1%
Bill Lambert 9/10 6517 days 1%
Lisa 10/10 6543 days 1%
Philipa 1/10 6549 days 0%
ranker_43 1/10 6703 days 0%
Tony 2/10 6703 days 0%
Nancy Bill 7/10 6825 days 1%
Andy 3/10 6842 days 1%
Wereld 9/10 6848 days 1%
Wereld 8/10 6848 days 1%
Annette 5/10 6855 days 1%
John 7/10 6855 days 1%
Hur 1/10 6860 days 0%
Christine 2/10 6864 days 0%
Mitch 9/10 6866 days 1%
M Bekker 3/10 6867 days 1%
granger 8/10 6870 days 1%
Wendy 7/10 6871 days 1%
Sandra 8/10 6871 days 1%
Kristen 1/10 6871 days 0%
Fraser 8/10 6875 days 1%
Peter&Amy 7/10 6877 days 1%
Arian 9/10 6877 days 1%
Gordon 5/10 6878 days 1%
Catherine 8/10 6878 days 1%
Pope 7/10 6878 days 1%
Beate 7/10 6879 days 1%
Messing 4/10 6879 days 1%
Marriott 10/10 6879 days 1%
Volker 4/10 6879 days 1%
Rolf 6/10 6879 days 1%
Nicole 5/10 6879 days 1%
Geert 7/10 6881 days 1%
Ian 7/10 6883 days 1%
Brian 9/10 6883 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.35% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 116 days. Adjustments are according to the following table.

Days Adjustment
113 -2.29%
114 -2.31%
115 -2.33%
116 -2.35%
117 -2.38%
118 -2.40%
119 -2.42%

Balancing Adjustment

8.59% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

77%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.