Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

478 Valid Reviews

The Maui Motorhomes experience has a total of 490 reviews. There are 478 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 478 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.65% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.65% and is based on 478 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 478 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

68.92%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lidia 1/10 143 days 56%
bawe 1/10 388 days 52%
Francis 6/10 540 days 100%
Chris Leigh 7/10 1331 days 25%
PHILIP SMITH 2/10 1849 days 3%
Luis Frutuoso 9/10 1849 days 7%
James Layton 5/10 1849 days 5%
Annie Hogan 1/10 1849 days 3%
David Hughes 8/10 1878 days 7%
Martin Gregory 8/10 1909 days 7%
Menna Hulme 10/10 1909 days 7%
Davinia Hart 1/10 1970 days 3%
Gerhard 1/10 1970 days 3%
Paul Mullooly 7/10 2001 days 6%
sekul 1/10 2001 days 3%
William Robinson 10/10 2031 days 6%
Yujing Mark Jiang 10/10 2093 days 6%
Yujing Mark Jiang 10/10 2093 days 6%
Jason Dart 10/10 2093 days 6%
Julian Armitage 8/10 2123 days 6%
Richard Albright 10/10 2123 days 6%
Niclas Rudslatt 8/10 2184 days 6%
Glenda Patchett 10/10 2184 days 6%
JM 1/10 2184 days 2%
Ruth Hao 10/10 2215 days 6%
Kennert Karlsson 9/10 2215 days 6%
Ian Adair 8/10 2215 days 6%
Ronald 1/10 2215 days 2%
Wes 1/10 2215 days 2%
Juliana Mizumoto Akaishi 9/10 2243 days 6%
Reinhard Jahn 7/10 2243 days 5%
Gaudenz Schnell 10/10 2243 days 6%
Ronald 1/10 2243 days 2%
Ruth Tallis 4/10 2243 days 4%
Nick Harris 9/10 2274 days 6%
Darryl Ross 6/10 2274 days 5%
Cynthia Goodchild 10/10 2274 days 6%
jan elburg 10/10 2274 days 6%
Debra Alcock 9/10 2274 days 6%
Nina 7/10 2274 days 5%
Robert Burrichter 9/10 2305 days 6%
Tim Carter 3/10 2305 days 3%
Jan Helps 9/10 2305 days 6%
Jessica Millar 9/10 2335 days 6%
Annie Fan 5/10 2335 days 4%
bill woodruff 8/10 2366 days 5%
Linda Deans 6/10 2366 days 5%
Sarah Davies 8/10 2366 days 5%
Felipe Penaloza 10/10 2396 days 5%
Sue Ternen 7/10 2396 days 5%
Corrine Gough 9/10 2396 days 5%
Paul McCarthy 8/10 2396 days 5%
angela pang 8/10 2427 days 5%
Jumat Omar 9/10 2458 days 5%
Vania Yesica 9/10 2458 days 5%
Johanna Lee 8/10 2488 days 5%
Luke Smith 9/10 2549 days 5%
Gabe J 3/10 2549 days 3%
Kerry Mouat 10/10 2549 days 5%
Josh 1/10 2549 days 2%
Schlag-Schöffel 1/10 2549 days 2%
Stefan Eberle 9/10 2580 days 5%
Jan Dr. de Graaf 2/10 2580 days 2%
Susan Street 2/10 2608 days 2%
Brandon Chik 7/10 2639 days 4%
Mary Palacios 3/10 2639 days 3%
Amjad Ali 10/10 2639 days 5%
Peter Seager 2/10 2639 days 2%
ann Day 5/10 2670 days 4%
MPB 1/10 2670 days 2%
Danny van Meel 9/10 2708 days 5%
Kelvin Carlson 9/10 2731 days 4%
Lesley Bonell 8/10 2761 days 4%
Yung Hsiang Yang 9/10 2792 days 4%
Grant Pura 8/10 2792 days 4%
GAIL MOORE 10/10 2792 days 4%
Marcio Costa 9/10 2823 days 4%
Jonathan Phua 8/10 2853 days 4%
Brett King 8/10 2884 days 4%
Pablo Pruneda 8/10 2884 days 4%
Matt French 10/10 2914 days 4%
Thilo herrmann 10/10 2926 days 4%
Sylvie Meganck 8/10 2934 days 4%
Alexander Emmerich 7/10 2945 days 4%
Philip Busd 6/10 2950 days 3%
Remy and Rebecca Mans 8/10 2951 days 4%
Fredrik Lundberg 6/10 2956 days 3%
Morten 9/10 2973 days 4%
Peter Armstrong 8/10 2973 days 4%
Beth Davies 1/10 2973 days 2%
Dorthe Soeholm 7/10 2975 days 4%
Fabian Probst 7/10 2978 days 4%
David Horley 9/10 2990 days 4%
Deborah Main 8/10 2991 days 4%
Bernd Giermann 7/10 2995 days 4%
Susan Dorey 9/10 3004 days 4%
Bram de Ruiter 8/10 3004 days 4%
Frank Bianco 7/10 3004 days 3%
Caroline Smith 10/10 3004 days 4%
Susanne Meinen 7/10 3004 days 3%
Laurentius Emmelmann 7/10 3004 days 3%
Yvonne Vale 1/10 3004 days 2%
Pui Ling Lee 9/10 3004 days 4%
Jonathan Verschuuren 8/10 3020 days 4%
Patricia 8/10 3031 days 4%
Alex 8/10 3031 days 4%
Malcolm Boekhoff 9/10 3035 days 4%
Virginie Turcotte 9/10 3035 days 4%
Patrick 8/10 3036 days 4%
Sabine 8/10 3036 days 4%
Louis Nilsson 6/10 3041 days 3%
Flo 8/10 3043 days 4%
Carlos Ligero 10/10 3065 days 4%
Maire O'Grady 8/10 3072 days 3%
Ken Evans 9/10 3080 days 3%
Will Pyle 9/10 3082 days 3%
shida sahlan 8/10 3126 days 3%
David Johnston 4/10 3126 days 2%
Chelzea Warwick 9/10 3157 days 3%
Jos W 7/10 3188 days 3%
shelley smith 9/10 3188 days 3%
Beatrice and Cyrill 7/10 3239 days 3%
Carl_Larsen 10/10 3249 days 3%
Karen Jones 6/10 3279 days 3%
Rob Barker 9/10 3279 days 3%
Wilfried Heer 1/10 3310 days 1%
Flo Egger 4/10 3321 days 2%
Steve J 8/10 3337 days 3%
anibal micillo 8/10 3339 days 3%
Pernille and Flemming 8/10 3357 days 3%
Green Celery 1/10 3370 days 1%
Olaf Gaeth 4/10 3370 days 2%
Peter Marshall 9/10 3401 days 3%
Peter Williams 7/10 3416 days 2%
Jacqui Robinson 10/10 3462 days 2%
Asrul Alias 9/10 3462 days 2%
Barry Arnold 1/10 3704 days 1%
Laura Metz 6/10 4054 days 1%
Hubertus Thost 6/10 4054 days 1%
Libby 8/10 4062 days 1%
Andreas Zapke 7/10 4097 days 1%
Simone Pickert 8/10 4098 days 1%
VSQ 10/10 4100 days 1%
Renan Sasaki 10/10 4192 days 1%
Laurel Smith 1/10 4192 days 0%
Glen Cooper 2/10 4222 days 0%
Ron Stenhouse 4/10 4375 days 0%
Elizabeth Stenhouse 4/10 4375 days 0%
Steen Rausmussen 9/10 4404 days 1%
Michael Nolan 5/10 4406 days 1%
Frederick Dean 8/10 4406 days 1%
Helen Dean 5/10 4406 days 1%
Dave Mertzig 8/10 4406 days 1%
Michael Walker 10/10 4408 days 1%
Lorraine Walker 9/10 4408 days 1%
Engelstatter 7/10 4409 days 1%
Joey Mertzig 7/10 4423 days 1%
Davebr8e 1/10 4465 days 1%
Nadine 7/10 4478 days 1%
Wertra 7/10 4479 days 1%
Steve Douthwaite 8/10 4485 days 1%
John 8/10 4489 days 1%
Edith and Robert Newton 8/10 4496 days 1%
Reinhard Stahl 8/10 4501 days 1%
Reinhard Stahl 8/10 4501 days 1%
Peter Harden 7/10 4501 days 1%
Henzen 7/10 4505 days 1%
Verest 5/10 4512 days 1%
maureenb 9/10 4740 days 1%
Jonathan Tuthill 10/10 4756 days 1%
Birds Tubbs 7/10 4756 days 1%
Peter Kent 9/10 4758 days 1%
Sally Gordie 8/10 4758 days 1%
Ian Douglas 7/10 4758 days 1%
James Huntzinger 8/10 4762 days 1%
Rien 8/10 4763 days 1%
Carole Carter 8/10 4763 days 1%
Helmut Schmid 10/10 4765 days 1%
Peter Hart 9/10 4768 days 1%
kikiflower 8/10 4771 days 1%
Fritschi 9/10 4773 days 1%
Lucy Duffy 7/10 4774 days 1%
Vlutters 8/10 4776 days 1%
Robert 8/10 4777 days 1%
Marilyn Melhuish 7/10 4780 days 1%
Graham Platt 9/10 4780 days 1%
Richard Harvey 7/10 4780 days 1%
Howell Davies 9/10 4780 days 1%
Richard & Jane 10/10 4780 days 1%
Mike & Jennie 9/10 4782 days 1%
Peter Field 9/10 4782 days 1%
Nico Schoots 8/10 4782 days 1%
Lyn Deavin 7/10 4783 days 1%
Ed & Katie Riches 6/10 4783 days 1%
R E Webb 5/10 4783 days 1%
Gerhard Schoenmeubeck 7/10 4783 days 1%
Rebecca Doehl 8/10 4784 days 1%
Paul & Sharon Sneller 9/10 4784 days 1%
Gillian MacLaren 7/10 4785 days 1%
Hans Oudenbroek 8/10 4785 days 1%
Re Wardlaw 7/10 4788 days 1%
Slangen 8/10 4793 days 1%
Heike 6/10 4795 days 1%
David Blundell 9/10 4795 days 1%
Des & Ann Bidwell 8/10 4795 days 1%
Corv V D Hof 8/10 4797 days 1%
Tom Connis 9/10 4799 days 1%
Janet 8/10 4800 days 1%
Barry Baily 6/10 4800 days 1%
Henriette Haugan 8/10 4813 days 1%
J Knol 6/10 4826 days 1%
arnie 6/10 4831 days 1%
Barsch, Arwed & Gertrud 10/10 4831 days 1%
Jo Delbrugge 8/10 4866 days 1%
Marc & Pauline 8/10 4868 days 1%
Paul 8/10 4869 days 1%
Ross Cooke 7/10 4869 days 1%
Gerard Crothers 7/10 4869 days 1%
Willem & Lilian 8/10 4871 days 1%
Ruth & Derrick 8/10 4875 days 1%
David & Audrey 7/10 4877 days 1%
Sarah Graham 10/10 4878 days 1%
Melanie Wood 8/10 4878 days 1%
R & M Willows 9/10 4879 days 1%
Peter Spooner 8/10 4879 days 1%
Warwick Ravell 9/10 4879 days 1%
Martin Potter 8/10 5104 days 1%
GenH 8/10 5106 days 1%
Aleksandra Gajacki 8/10 5107 days 1%
David Brown 10/10 5110 days 1%
Graham Greentree 4/10 5114 days 1%
Nick van de Belt 8/10 5114 days 1%
Iain Campbell 7/10 5115 days 1%
Eric & Liz McKean 8/10 5119 days 1%
Stefanie 9/10 5120 days 1%
Florian Miller 7/10 5120 days 1%
Phil Smith 9/10 5121 days 1%
Ian and Ailsa 6/10 5124 days 1%
Jansen 8/10 5124 days 1%
Siegfried Tuiel 9/10 5126 days 1%
bryfrance 10/10 5127 days 1%
Nick Tinnemeier 7/10 5127 days 1%
Ian & Phyllis 8/10 5129 days 1%
Tricia Goggin 9/10 5129 days 1%
Jim & Suzy Ducker 9/10 5130 days 1%
Nicola Shaw 10/10 5130 days 1%
Diane Johnston 9/10 5130 days 1%
Svea Sauter 8/10 5130 days 1%
Barry Barnes 8/10 5131 days 1%
Sandra Schulz 9/10 5131 days 1%
Kai Eppink 8/10 5135 days 1%
K Wallis 8/10 5136 days 1%
Gord Carnochan 8/10 5138 days 1%
John Gray 8/10 5138 days 1%
Waitson 8/10 5138 days 1%
Gillian Powell 8/10 5138 days 1%
Erin Dumbauld 8/10 5138 days 1%
Ross Salisbury 9/10 5139 days 1%
Kasten 4/10 5139 days 1%
David Emerick 9/10 5140 days 1%
Steve Pearce 7/10 5141 days 1%
Naomi Kosteaman 10/10 5141 days 1%
Ronald Lippett 4/10 5142 days 1%
Hartmut Tonner 6/10 5143 days 1%
Galamez 8/10 5144 days 1%
Jan Vlasblom 7/10 5145 days 1%
Bert Opdam 8/10 5147 days 1%
Leslie 7/10 5149 days 1%
John Brand 5/10 5151 days 1%
J Wells 2/10 5152 days 1%
Claire Hoyland 7/10 5152 days 1%
Darren Bruestle 7/10 5152 days 1%
Steve and Kay Unguran 9/10 5153 days 1%
Jane & Regis 7/10 5153 days 1%
Trevor Gibbins 8/10 5153 days 1%
Graham 7/10 5153 days 1%
Eva Stauderova 9/10 5156 days 1%
Horton Fawkes 8/10 5156 days 1%
Simon Vallis 9/10 5156 days 1%
Chris 8/10 5157 days 1%
Stevenson 8/10 5158 days 1%
Dave and Lin Mungham 5/10 5158 days 1%
Rossiter 8/10 5158 days 1%
Webster 5/10 5158 days 1%
Petersen 10/10 5158 days 1%
David Glover 10/10 5159 days 1%
Derek Woodward 8/10 5159 days 1%
Gerry Nichols 8/10 5160 days 1%
Mr & Mrs Winter 8/10 5160 days 1%
Jane Hancock 9/10 5160 days 1%
Iain Sutherland 10/10 5160 days 1%
T Chapman 9/10 5160 days 1%
Hee Min Kang 7/10 5162 days 1%
Sarah Ewing 9/10 5162 days 1%
Daniel Dubach 10/10 5165 days 1%
bates 5/10 5165 days 1%
Euros 4/10 5227 days 1%
Gunther 9/10 5415 days 1%
Haley & Jason 8/10 5434 days 1%
Chris & Rob 8/10 5434 days 1%
Kurt 8/10 5435 days 1%
Canuk 2/10 5441 days 1%
paulag 8/10 5441 days 1%
wilsoneng 10/10 5471 days 1%
June 6/10 5471 days 1%
Hans and Astrid 8/10 5479 days 1%
Bergemann 3/10 5488 days 1%
Brett & Tanille 10/10 5490 days 1%
Margo Alaska 8/10 5493 days 1%
Rob & Anne 7/10 5495 days 1%
Margaret O'Sullivan 9/10 5497 days 1%
Colin Daniels 7/10 5504 days 1%
Tony Killingray 7/10 5505 days 1%
Chris el capitan 7/10 5507 days 1%
Giaque 8/10 5508 days 1%
Willi Heinen 7/10 5510 days 1%
Peter Koeck 4/10 5511 days 1%
Sue Bennett 6/10 5512 days 1%
Christen Hans 6/10 5516 days 1%
margaret Klawitter 3/10 5523 days 1%
Tanja Titze 8/10 5523 days 1%
Silvia Kern 8/10 5524 days 1%
Bryan Keddie 7/10 5526 days 1%
Erik Hummelmose 4/10 5526 days 1%
Susan Hitchins 9/10 5526 days 1%
Thomas Stopp 7/10 5526 days 1%
John Winter 8/10 5527 days 1%
John Rylance 9/10 5529 days 1%
Diane Chapple 8/10 5529 days 1%
Supa Simpson 8/10 5535 days 1%
Allan Bond 9/10 5536 days 1%
Iris W 9/10 5536 days 1%
Ian Walks 9/10 5536 days 1%
E.M. Prideaux 7/10 5544 days 1%
jan and john 7/10 5546 days 1%
Beute Hjel 7/10 5546 days 1%
Heino keyssler 7/10 5550 days 1%
Richard Benson 2/10 5561 days 1%
adamek 7/10 5576 days 1%
parker1 8/10 5576 days 1%
warrenp 7/10 5577 days 1%
varenaee 8/10 5577 days 1%
pedawrds 6/10 5581 days 1%
vivw 9/10 5584 days 1%
djrogers 9/10 5585 days 1%
aniekenm 8/10 5586 days 1%
Anne Ford 7/10 5594 days 1%
Poole 10/10 5594 days 1%
Sandra M 8/10 5594 days 1%
Marshall 7/10 5594 days 1%
Melanie Bielefeld 8/10 5594 days 1%
dirkdev 6/10 5596 days 1%
Wolfgang 7/10 5596 days 1%
hughys 7/10 5599 days 1%
Kimberly Skyes 8/10 5599 days 1%
Steven Walsh 5/10 5600 days 1%
David D S 10/10 5600 days 1%
Helen Pet 8/10 5600 days 1%
Philip Ryott 5/10 5602 days 1%
Sena 8/10 5602 days 1%
Vanessa 8/10 5603 days 1%
Evan 8/10 5653 days 1%
nzseeman 7/10 5653 days 1%
bondd 8/10 5701 days 1%
ulrichk 10/10 5709 days 1%
johannac 8/10 5711 days 1%
JoF 5/10 5824 days 1%
HerbertH 8/10 5828 days 1%
KatrinK 10/10 5829 days 1%
Wight 9/10 5834 days 1%
brendar 6/10 5836 days 1%
arthurwa 10/10 5836 days 1%
Richard 1/10 5840 days 1%
PaulC 7/10 5842 days 1%
PamCecil 1/10 5843 days 1%
Mike 6/10 5846 days 1%
JanetM 9/10 5848 days 1%
DaveV 8/10 5852 days 1%
GeraldMcNamora 6/10 5852 days 1%
Mick 3/10 5852 days 1%
Nick 8/10 5853 days 1%
JohnN 5/10 5853 days 1%
BevanLisa 8/10 5853 days 1%
winter_uk 8/10 5854 days 1%
LesleyR 6/10 5854 days 1%
Max 7/10 5855 days 1%
Torsten 3/10 5855 days 1%
Suzie Lechner 9/10 5856 days 1%
Andy Baker 9/10 5856 days 1%
Gill 9/10 5860 days 1%
Michael 5/10 5860 days 1%
A 6/10 5860 days 1%
Chris 7/10 5860 days 1%
Jan 8/10 5867 days 1%
PeteW1 6/10 5870 days 1%
ChrisWeb 6/10 5870 days 1%
JensM 8/10 5871 days 1%
MargaretH 7/10 5871 days 1%
RichardE 7/10 5871 days 1%
AndrewF78 10/10 5872 days 1%
John 7/10 5873 days 1%
Christian 8/10 5873 days 1%
Franz 6/10 5873 days 1%
Brian 7/10 5876 days 1%
Glen 9/10 5878 days 1%
Van Heusden 8/10 5887 days 1%
Alfred 6/10 5887 days 1%
WendyS 7/10 5889 days 1%
AlastairP 8/10 5893 days 1%
Jhooper1 9/10 5894 days 1%
CSander 7/10 5894 days 1%
Phil&Joe 10/10 5901 days 1%
Rory 8/10 5904 days 1%
Michael 8/10 5905 days 1%
helen 10/10 5949 days 1%
Trine 8/10 5955 days 1%
Patricia 7/10 5958 days 1%
Jacinta 8/10 5967 days 1%
Louise 8/10 6000 days 1%
Paul 5/10 6003 days 1%
P&L Mooney 2/10 6011 days 1%
Paul 2/10 6014 days 1%
Gray 8/10 6072 days 1%
Mike Knight 10/10 6076 days 1%
Sue Stewart 9/10 6086 days 1%
Lucchi 7/10 6088 days 1%
Amy Clark 6/10 6207 days 1%
Craig 7/10 6212 days 1%
Laura and Dominic 7/10 6215 days 1%
Mike and Judy 8/10 6216 days 1%
Susan 8/10 6216 days 1%
AlanN316 8/10 6217 days 1%
Stewart 7/10 6219 days 1%
Olaf Penn 9/10 6227 days 1%
Sanne 6/10 6229 days 1%
Mike and Joyce Timms 9/10 6229 days 1%
Tessa McCormick 7/10 6233 days 1%
David Buckley 7/10 6236 days 1%
John Woodrow 1/10 6237 days 1%
Ernst Seter 9/10 6237 days 1%
Paula Curtis 5/10 6240 days 1%
Sue Randall 8/10 6240 days 1%
Sabine Feiner 5/10 6241 days 1%
Roger & Margaret 6/10 6250 days 1%
Bill Lambert 9/10 6252 days 1%
Lisa 10/10 6278 days 1%
Philipa 1/10 6284 days 1%
ranker_43 1/10 6438 days 1%
Tony 2/10 6438 days 1%
Nancy Bill 7/10 6560 days 1%
Andy 3/10 6577 days 1%
Wereld 9/10 6583 days 1%
Wereld 8/10 6583 days 1%
Annette 5/10 6590 days 1%
John 7/10 6590 days 1%
Hur 1/10 6595 days 1%
Christine 2/10 6599 days 1%
Mitch 9/10 6601 days 1%
M Bekker 3/10 6602 days 1%
granger 8/10 6605 days 1%
Wendy 7/10 6606 days 1%
Sandra 8/10 6606 days 1%
Kristen 1/10 6606 days 1%
Fraser 8/10 6610 days 1%
Peter&Amy 7/10 6612 days 1%
Arian 9/10 6612 days 1%
Gordon 5/10 6613 days 1%
Catherine 8/10 6613 days 1%
Pope 7/10 6613 days 1%
Beate 7/10 6614 days 1%
Messing 4/10 6614 days 1%
Marriott 10/10 6614 days 1%
Volker 4/10 6614 days 1%
Rolf 6/10 6614 days 1%
Nicole 5/10 6614 days 1%
Geert 7/10 6616 days 1%
Ian 7/10 6618 days 1%
Brian 9/10 6618 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.01% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 58 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 104 days. Adjustments are according to the following table.

Days Adjustment
101 -1.95%
102 -1.97%
103 -1.99%
104 -2.01%
105 -2.03%
106 -2.05%
107 -2.07%

Balancing Adjustment

10.99% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.