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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

CC
Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

478 Valid Reviews

The Maui Motorhomes experience has a total of 490 reviews. There are 478 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 478 valid reviews:

Rating Count Percentage
10/10 50
10%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.65% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.65% and is based on 478 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 478 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

68.88%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Lidia 1/10 158 days 56%
bawe 1/10 403 days 52%
Francis 6/10 555 days 100%
Chris Leigh 7/10 1346 days 24%
PHILIP SMITH 2/10 1863 days 3%
Luis Frutuoso 9/10 1863 days 7%
James Layton 5/10 1863 days 5%
Annie Hogan 1/10 1864 days 3%
David Hughes 8/10 1892 days 7%
Martin Gregory 8/10 1923 days 6%
Menna Hulme 10/10 1923 days 7%
Davinia Hart 1/10 1984 days 3%
Gerhard 1/10 1985 days 3%
Paul Mullooly 7/10 2015 days 6%
sekul 1/10 2016 days 2%
William Robinson 10/10 2045 days 6%
Yujing Mark Jiang 10/10 2107 days 6%
Yujing Mark Jiang 10/10 2107 days 6%
Jason Dart 10/10 2107 days 6%
Julian Armitage 8/10 2137 days 6%
Richard Albright 10/10 2137 days 6%
Niclas Rudslatt 8/10 2198 days 6%
Glenda Patchett 10/10 2198 days 6%
JM 1/10 2199 days 2%
Ruth Hao 10/10 2229 days 6%
Kennert Karlsson 9/10 2229 days 6%
Ian Adair 8/10 2229 days 6%
Ronald 1/10 2230 days 2%
Wes 1/10 2230 days 2%
Juliana Mizumoto Akaishi 9/10 2257 days 6%
Reinhard Jahn 7/10 2257 days 5%
Gaudenz Schnell 10/10 2257 days 6%
Ronald 1/10 2258 days 2%
Ruth Tallis 4/10 2258 days 4%
Nick Harris 9/10 2288 days 6%
Darryl Ross 6/10 2288 days 5%
Cynthia Goodchild 10/10 2288 days 6%
jan elburg 10/10 2288 days 6%
Debra Alcock 9/10 2288 days 6%
Nina 7/10 2289 days 5%
Robert Burrichter 9/10 2319 days 5%
Tim Carter 3/10 2319 days 3%
Jan Helps 9/10 2319 days 5%
Jessica Millar 9/10 2349 days 5%
Annie Fan 5/10 2349 days 4%
bill woodruff 8/10 2380 days 5%
Linda Deans 6/10 2381 days 5%
Sarah Davies 8/10 2381 days 5%
Felipe Penaloza 10/10 2410 days 5%
Sue Ternen 7/10 2410 days 5%
Corrine Gough 9/10 2410 days 5%
Paul McCarthy 8/10 2410 days 5%
angela pang 8/10 2441 days 5%
Jumat Omar 9/10 2472 days 5%
Vania Yesica 9/10 2472 days 5%
Johanna Lee 8/10 2502 days 5%
Luke Smith 9/10 2563 days 5%
Gabe J 3/10 2563 days 3%
Kerry Mouat 10/10 2563 days 5%
Josh 1/10 2564 days 2%
Schlag-Schöffel 1/10 2564 days 2%
Stefan Eberle 9/10 2594 days 5%
Jan Dr. de Graaf 2/10 2595 days 2%
Susan Street 2/10 2622 days 2%
Brandon Chik 7/10 2653 days 4%
Mary Palacios 3/10 2653 days 2%
Amjad Ali 10/10 2653 days 5%
Peter Seager 2/10 2654 days 2%
ann Day 5/10 2684 days 3%
MPB 1/10 2685 days 2%
Danny van Meel 9/10 2723 days 4%
Kelvin Carlson 9/10 2745 days 4%
Lesley Bonell 8/10 2775 days 4%
Yung Hsiang Yang 9/10 2806 days 4%
Grant Pura 8/10 2806 days 4%
GAIL MOORE 10/10 2806 days 4%
Marcio Costa 9/10 2837 days 4%
Jonathan Phua 8/10 2867 days 4%
Brett King 8/10 2898 days 4%
Pablo Pruneda 8/10 2898 days 4%
Matt French 10/10 2928 days 4%
Thilo herrmann 10/10 2941 days 4%
Sylvie Meganck 8/10 2949 days 4%
Alexander Emmerich 7/10 2959 days 3%
Philip Busd 6/10 2965 days 3%
Remy and Rebecca Mans 8/10 2966 days 4%
Fredrik Lundberg 6/10 2971 days 3%
Morten 9/10 2987 days 4%
Peter Armstrong 8/10 2987 days 4%
Beth Davies 1/10 2987 days 1%
Dorthe Soeholm 7/10 2990 days 3%
Fabian Probst 7/10 2993 days 3%
David Horley 9/10 3005 days 4%
Deborah Main 8/10 3006 days 4%
Bernd Giermann 7/10 3010 days 3%
Susan Dorey 9/10 3018 days 4%
Bram de Ruiter 8/10 3018 days 4%
Frank Bianco 7/10 3018 days 3%
Caroline Smith 10/10 3018 days 4%
Susanne Meinen 7/10 3018 days 3%
Laurentius Emmelmann 7/10 3018 days 3%
Yvonne Vale 1/10 3018 days 1%
Pui Ling Lee 9/10 3018 days 4%
Jonathan Verschuuren 8/10 3035 days 3%
Patricia 8/10 3046 days 3%
Alex 8/10 3046 days 3%
Malcolm Boekhoff 9/10 3049 days 3%
Virginie Turcotte 9/10 3049 days 3%
Patrick 8/10 3051 days 3%
Sabine 8/10 3051 days 3%
Louis Nilsson 6/10 3056 days 3%
Flo 8/10 3058 days 3%
Carlos Ligero 10/10 3079 days 3%
Maire O'Grady 8/10 3087 days 3%
Ken Evans 9/10 3095 days 3%
Will Pyle 9/10 3097 days 3%
shida sahlan 8/10 3140 days 3%
David Johnston 4/10 3140 days 2%
Chelzea Warwick 9/10 3171 days 3%
Jos W 7/10 3202 days 3%
shelley smith 9/10 3202 days 3%
Beatrice and Cyrill 7/10 3254 days 3%
Carl_Larsen 10/10 3263 days 3%
Karen Jones 6/10 3293 days 2%
Rob Barker 9/10 3293 days 3%
Wilfried Heer 1/10 3324 days 1%
Flo Egger 4/10 3336 days 2%
Steve J 8/10 3352 days 3%
anibal micillo 8/10 3353 days 3%
Pernille and Flemming 8/10 3372 days 3%
Green Celery 1/10 3384 days 1%
Olaf Gaeth 4/10 3385 days 2%
Peter Marshall 9/10 3415 days 2%
Peter Williams 7/10 3431 days 2%
Jacqui Robinson 10/10 3476 days 2%
Asrul Alias 9/10 3476 days 2%
Barry Arnold 1/10 3718 days 1%
Laura Metz 6/10 4069 days 1%
Hubertus Thost 6/10 4069 days 1%
Libby 8/10 4077 days 1%
Andreas Zapke 7/10 4112 days 1%
Simone Pickert 8/10 4113 days 1%
VSQ 10/10 4114 days 1%
Renan Sasaki 10/10 4207 days 0%
Laurel Smith 1/10 4207 days 0%
Glen Cooper 2/10 4237 days 0%
Ron Stenhouse 4/10 4390 days 1%
Elizabeth Stenhouse 4/10 4390 days 1%
Steen Rausmussen 9/10 4419 days 1%
Michael Nolan 5/10 4421 days 1%
Frederick Dean 8/10 4421 days 1%
Helen Dean 5/10 4421 days 1%
Dave Mertzig 8/10 4421 days 1%
Michael Walker 10/10 4423 days 1%
Lorraine Walker 9/10 4423 days 1%
Engelstatter 7/10 4424 days 1%
Joey Mertzig 7/10 4438 days 1%
Davebr8e 1/10 4480 days 0%
Nadine 7/10 4493 days 1%
Wertra 7/10 4494 days 1%
Steve Douthwaite 8/10 4500 days 1%
John 8/10 4504 days 1%
Edith and Robert Newton 8/10 4511 days 1%
Reinhard Stahl 8/10 4516 days 1%
Reinhard Stahl 8/10 4516 days 1%
Peter Harden 7/10 4516 days 1%
Henzen 7/10 4520 days 1%
Verest 5/10 4527 days 1%
maureenb 9/10 4755 days 1%
Jonathan Tuthill 10/10 4771 days 1%
Birds Tubbs 7/10 4771 days 1%
Peter Kent 9/10 4773 days 1%
Sally Gordie 8/10 4773 days 1%
Ian Douglas 7/10 4773 days 1%
James Huntzinger 8/10 4777 days 1%
Rien 8/10 4778 days 1%
Carole Carter 8/10 4778 days 1%
Helmut Schmid 10/10 4780 days 1%
Peter Hart 9/10 4783 days 1%
kikiflower 8/10 4786 days 1%
Fritschi 9/10 4788 days 1%
Lucy Duffy 7/10 4789 days 1%
Vlutters 8/10 4791 days 1%
Robert 8/10 4792 days 1%
Marilyn Melhuish 7/10 4795 days 1%
Graham Platt 9/10 4795 days 1%
Richard Harvey 7/10 4795 days 1%
Howell Davies 9/10 4795 days 1%
Richard & Jane 10/10 4795 days 1%
Mike & Jennie 9/10 4797 days 1%
Peter Field 9/10 4797 days 1%
Nico Schoots 8/10 4797 days 1%
Lyn Deavin 7/10 4798 days 1%
Ed & Katie Riches 6/10 4798 days 1%
R E Webb 5/10 4798 days 1%
Gerhard Schoenmeubeck 7/10 4798 days 1%
Rebecca Doehl 8/10 4799 days 1%
Paul & Sharon Sneller 9/10 4799 days 1%
Gillian MacLaren 7/10 4800 days 1%
Hans Oudenbroek 8/10 4800 days 1%
Re Wardlaw 7/10 4803 days 1%
Slangen 8/10 4808 days 1%
Heike 6/10 4810 days 1%
David Blundell 9/10 4810 days 1%
Des & Ann Bidwell 8/10 4810 days 1%
Corv V D Hof 8/10 4812 days 1%
Tom Connis 9/10 4814 days 1%
Janet 8/10 4815 days 1%
Barry Baily 6/10 4815 days 1%
Henriette Haugan 8/10 4828 days 1%
J Knol 6/10 4841 days 1%
arnie 6/10 4846 days 1%
Barsch, Arwed & Gertrud 10/10 4846 days 1%
Jo Delbrugge 8/10 4881 days 1%
Marc & Pauline 8/10 4883 days 1%
Paul 8/10 4884 days 1%
Ross Cooke 7/10 4884 days 1%
Gerard Crothers 7/10 4884 days 1%
Willem & Lilian 8/10 4886 days 1%
Ruth & Derrick 8/10 4890 days 1%
David & Audrey 7/10 4892 days 1%
Sarah Graham 10/10 4893 days 1%
Melanie Wood 8/10 4893 days 1%
R & M Willows 9/10 4894 days 1%
Peter Spooner 8/10 4894 days 1%
Warwick Ravell 9/10 4894 days 1%
Martin Potter 8/10 5119 days 1%
GenH 8/10 5121 days 1%
Aleksandra Gajacki 8/10 5122 days 1%
David Brown 10/10 5125 days 1%
Graham Greentree 4/10 5129 days 1%
Nick van de Belt 8/10 5129 days 1%
Iain Campbell 7/10 5130 days 1%
Eric & Liz McKean 8/10 5134 days 1%
Stefanie 9/10 5135 days 1%
Florian Miller 7/10 5135 days 1%
Phil Smith 9/10 5136 days 1%
Ian and Ailsa 6/10 5139 days 1%
Jansen 8/10 5139 days 1%
Siegfried Tuiel 9/10 5141 days 1%
bryfrance 10/10 5142 days 1%
Nick Tinnemeier 7/10 5142 days 1%
Ian & Phyllis 8/10 5144 days 1%
Tricia Goggin 9/10 5144 days 1%
Jim & Suzy Ducker 9/10 5145 days 1%
Nicola Shaw 10/10 5145 days 1%
Diane Johnston 9/10 5145 days 1%
Svea Sauter 8/10 5145 days 1%
Barry Barnes 8/10 5146 days 1%
Sandra Schulz 9/10 5146 days 1%
Kai Eppink 8/10 5150 days 1%
K Wallis 8/10 5151 days 1%
Gord Carnochan 8/10 5153 days 1%
John Gray 8/10 5153 days 1%
Waitson 8/10 5153 days 1%
Gillian Powell 8/10 5153 days 1%
Erin Dumbauld 8/10 5153 days 1%
Ross Salisbury 9/10 5154 days 1%
Kasten 4/10 5154 days 1%
David Emerick 9/10 5155 days 1%
Steve Pearce 7/10 5156 days 1%
Naomi Kosteaman 10/10 5156 days 1%
Ronald Lippett 4/10 5157 days 1%
Hartmut Tonner 6/10 5158 days 1%
Galamez 8/10 5159 days 1%
Jan Vlasblom 7/10 5160 days 1%
Bert Opdam 8/10 5162 days 1%
Leslie 7/10 5164 days 1%
John Brand 5/10 5166 days 1%
J Wells 2/10 5167 days 0%
Claire Hoyland 7/10 5167 days 1%
Darren Bruestle 7/10 5167 days 1%
Steve and Kay Unguran 9/10 5168 days 1%
Jane & Regis 7/10 5168 days 1%
Trevor Gibbins 8/10 5168 days 1%
Graham 7/10 5168 days 1%
Eva Stauderova 9/10 5171 days 1%
Horton Fawkes 8/10 5171 days 1%
Simon Vallis 9/10 5171 days 1%
Chris 8/10 5172 days 1%
Stevenson 8/10 5173 days 1%
Dave and Lin Mungham 5/10 5173 days 1%
Rossiter 8/10 5173 days 1%
Webster 5/10 5173 days 1%
Petersen 10/10 5173 days 1%
David Glover 10/10 5174 days 1%
Derek Woodward 8/10 5174 days 1%
Gerry Nichols 8/10 5175 days 1%
Mr & Mrs Winter 8/10 5175 days 1%
Jane Hancock 9/10 5175 days 1%
Iain Sutherland 10/10 5175 days 1%
T Chapman 9/10 5175 days 1%
Hee Min Kang 7/10 5177 days 1%
Sarah Ewing 9/10 5177 days 1%
Daniel Dubach 10/10 5180 days 1%
bates 5/10 5180 days 1%
Euros 4/10 5242 days 1%
Gunther 9/10 5430 days 1%
Haley & Jason 8/10 5449 days 1%
Chris & Rob 8/10 5449 days 1%
Kurt 8/10 5450 days 1%
Canuk 2/10 5456 days 0%
paulag 8/10 5456 days 1%
wilsoneng 10/10 5486 days 1%
June 6/10 5486 days 1%
Hans and Astrid 8/10 5494 days 1%
Bergemann 3/10 5503 days 1%
Brett & Tanille 10/10 5505 days 1%
Margo Alaska 8/10 5508 days 1%
Rob & Anne 7/10 5510 days 1%
Margaret O'Sullivan 9/10 5512 days 1%
Colin Daniels 7/10 5519 days 1%
Tony Killingray 7/10 5520 days 1%
Chris el capitan 7/10 5522 days 1%
Giaque 8/10 5523 days 1%
Willi Heinen 7/10 5525 days 1%
Peter Koeck 4/10 5526 days 1%
Sue Bennett 6/10 5527 days 1%
Christen Hans 6/10 5531 days 1%
margaret Klawitter 3/10 5538 days 1%
Tanja Titze 8/10 5538 days 1%
Silvia Kern 8/10 5539 days 1%
Bryan Keddie 7/10 5541 days 1%
Erik Hummelmose 4/10 5541 days 1%
Susan Hitchins 9/10 5541 days 1%
Thomas Stopp 7/10 5541 days 1%
John Winter 8/10 5542 days 1%
John Rylance 9/10 5544 days 1%
Diane Chapple 8/10 5544 days 1%
Supa Simpson 8/10 5550 days 1%
Allan Bond 9/10 5551 days 1%
Iris W 9/10 5551 days 1%
Ian Walks 9/10 5551 days 1%
E.M. Prideaux 7/10 5559 days 1%
jan and john 7/10 5561 days 1%
Beute Hjel 7/10 5561 days 1%
Heino keyssler 7/10 5565 days 1%
Richard Benson 2/10 5576 days 0%
adamek 7/10 5591 days 1%
parker1 8/10 5591 days 1%
warrenp 7/10 5592 days 1%
varenaee 8/10 5592 days 1%
pedawrds 6/10 5596 days 1%
vivw 9/10 5599 days 1%
djrogers 9/10 5600 days 1%
aniekenm 8/10 5601 days 1%
Anne Ford 7/10 5609 days 1%
Poole 10/10 5609 days 1%
Sandra M 8/10 5609 days 1%
Marshall 7/10 5609 days 1%
Melanie Bielefeld 8/10 5609 days 1%
dirkdev 6/10 5611 days 1%
Wolfgang 7/10 5611 days 1%
hughys 7/10 5614 days 1%
Kimberly Skyes 8/10 5614 days 1%
Steven Walsh 5/10 5615 days 1%
David D S 10/10 5615 days 1%
Helen Pet 8/10 5615 days 1%
Philip Ryott 5/10 5617 days 1%
Sena 8/10 5617 days 1%
Vanessa 8/10 5618 days 1%
Evan 8/10 5668 days 1%
nzseeman 7/10 5668 days 1%
bondd 8/10 5716 days 1%
ulrichk 10/10 5724 days 1%
johannac 8/10 5726 days 1%
JoF 5/10 5839 days 1%
HerbertH 8/10 5843 days 1%
KatrinK 10/10 5844 days 1%
Wight 9/10 5849 days 1%
brendar 6/10 5851 days 1%
arthurwa 10/10 5851 days 1%
Richard 1/10 5855 days 0%
PaulC 7/10 5857 days 1%
PamCecil 1/10 5858 days 0%
Mike 6/10 5860 days 1%
JanetM 9/10 5863 days 1%
DaveV 8/10 5867 days 1%
GeraldMcNamora 6/10 5867 days 1%
Mick 3/10 5867 days 1%
Nick 8/10 5867 days 1%
JohnN 5/10 5868 days 1%
BevanLisa 8/10 5868 days 1%
winter_uk 8/10 5868 days 1%
LesleyR 6/10 5869 days 1%
Max 7/10 5870 days 1%
Torsten 3/10 5870 days 1%
Suzie Lechner 9/10 5871 days 1%
Andy Baker 9/10 5871 days 1%
Gill 9/10 5874 days 1%
Michael 5/10 5875 days 1%
A 6/10 5875 days 1%
Chris 7/10 5875 days 1%
Jan 8/10 5881 days 1%
PeteW1 6/10 5885 days 1%
ChrisWeb 6/10 5885 days 1%
JensM 8/10 5886 days 1%
MargaretH 7/10 5886 days 1%
RichardE 7/10 5886 days 1%
AndrewF78 10/10 5887 days 1%
John 7/10 5887 days 1%
Christian 8/10 5887 days 1%
Franz 6/10 5887 days 1%
Brian 7/10 5891 days 1%
Glen 9/10 5892 days 1%
Van Heusden 8/10 5901 days 1%
Alfred 6/10 5901 days 1%
WendyS 7/10 5904 days 1%
AlastairP 8/10 5908 days 1%
Jhooper1 9/10 5909 days 1%
CSander 7/10 5909 days 1%
Phil&Joe 10/10 5915 days 1%
Rory 8/10 5919 days 1%
Michael 8/10 5920 days 1%
helen 10/10 5963 days 1%
Trine 8/10 5969 days 1%
Patricia 7/10 5972 days 1%
Jacinta 8/10 5981 days 1%
Louise 8/10 6015 days 1%
Paul 5/10 6018 days 1%
P&L Mooney 2/10 6025 days 0%
Paul 2/10 6028 days 0%
Gray 8/10 6086 days 1%
Mike Knight 10/10 6090 days 1%
Sue Stewart 9/10 6101 days 1%
Lucchi 7/10 6103 days 1%
Amy Clark 6/10 6222 days 1%
Craig 7/10 6227 days 1%
Laura and Dominic 7/10 6230 days 1%
Mike and Judy 8/10 6231 days 1%
Susan 8/10 6231 days 1%
AlanN316 8/10 6232 days 1%
Stewart 7/10 6234 days 1%
Olaf Penn 9/10 6242 days 1%
Sanne 6/10 6244 days 1%
Mike and Joyce Timms 9/10 6244 days 1%
Tessa McCormick 7/10 6248 days 1%
David Buckley 7/10 6251 days 1%
John Woodrow 1/10 6252 days 0%
Ernst Seter 9/10 6252 days 1%
Paula Curtis 5/10 6255 days 1%
Sue Randall 8/10 6255 days 1%
Sabine Feiner 5/10 6256 days 1%
Roger & Margaret 6/10 6265 days 1%
Bill Lambert 9/10 6267 days 1%
Lisa 10/10 6293 days 1%
Philipa 1/10 6299 days 0%
ranker_43 1/10 6453 days 0%
Tony 2/10 6453 days 0%
Nancy Bill 7/10 6575 days 1%
Andy 3/10 6592 days 1%
Wereld 9/10 6598 days 1%
Wereld 8/10 6598 days 1%
Annette 5/10 6605 days 1%
John 7/10 6605 days 1%
Hur 1/10 6610 days 0%
Christine 2/10 6614 days 0%
Mitch 9/10 6616 days 1%
M Bekker 3/10 6617 days 1%
granger 8/10 6620 days 1%
Wendy 7/10 6621 days 1%
Sandra 8/10 6621 days 1%
Kristen 1/10 6621 days 0%
Fraser 8/10 6625 days 1%
Peter&Amy 7/10 6627 days 1%
Arian 9/10 6627 days 1%
Gordon 5/10 6628 days 1%
Catherine 8/10 6628 days 1%
Pope 7/10 6628 days 1%
Beate 7/10 6629 days 1%
Messing 4/10 6629 days 1%
Marriott 10/10 6629 days 1%
Volker 4/10 6629 days 1%
Rolf 6/10 6629 days 1%
Nicole 5/10 6629 days 1%
Geert 7/10 6631 days 1%
Ian 7/10 6633 days 1%
Brian 9/10 6633 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.15% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 62 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 119 days. Adjustments are according to the following table.

Days Adjustment
… …
116 -2.09%
117 -2.11%
118 -2.13%
119 -2.15%
120 -2.16%
121 -2.18%
122 -2.20%
… …

Balancing Adjustment

11.12% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

76%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.