Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

480 Valid Reviews

The Maui Motorhomes experience has a total of 492 reviews. There are 480 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 480 valid reviews:

Rating Count Percentage
10/10 51
11%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 28
6%

71.58% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.58% and is based on 480 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 480 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

69.99%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
LILO PACHON 1/10 49 days 41%
Edwin 10/10 171 days 100%
Lidia 1/10 444 days 37%
bawe 1/10 689 days 30%
Francis 6/10 841 days 52%
Chris Leigh 7/10 1632 days 7%
PHILIP SMITH 2/10 2150 days 2%
Luis Frutuoso 9/10 2150 days 4%
James Layton 5/10 2150 days 3%
Annie Hogan 1/10 2150 days 2%
David Hughes 8/10 2179 days 4%
Martin Gregory 8/10 2210 days 4%
Menna Hulme 10/10 2210 days 4%
Davinia Hart 1/10 2271 days 2%
Gerhard 1/10 2271 days 2%
Paul Mullooly 7/10 2302 days 4%
sekul 1/10 2302 days 2%
William Robinson 10/10 2332 days 4%
Yujing Mark Jiang 10/10 2394 days 4%
Yujing Mark Jiang 10/10 2394 days 4%
Jason Dart 10/10 2394 days 4%
Julian Armitage 8/10 2424 days 4%
Richard Albright 10/10 2424 days 4%
Niclas Rudslatt 8/10 2485 days 4%
Glenda Patchett 10/10 2485 days 4%
JM 1/10 2485 days 1%
Ruth Hao 10/10 2516 days 4%
Kennert Karlsson 9/10 2516 days 4%
Ian Adair 8/10 2516 days 4%
Ronald 1/10 2516 days 1%
Wes 1/10 2516 days 1%
Juliana Mizumoto Akaishi 9/10 2544 days 4%
Reinhard Jahn 7/10 2544 days 3%
Gaudenz Schnell 10/10 2544 days 4%
Ronald 1/10 2544 days 1%
Ruth Tallis 4/10 2544 days 2%
Nick Harris 9/10 2575 days 4%
Darryl Ross 6/10 2575 days 3%
Cynthia Goodchild 10/10 2575 days 4%
jan elburg 10/10 2575 days 4%
Debra Alcock 9/10 2575 days 4%
Nina 7/10 2575 days 3%
Robert Burrichter 9/10 2606 days 3%
Tim Carter 3/10 2606 days 2%
Jan Helps 9/10 2606 days 3%
Jessica Millar 9/10 2636 days 3%
Annie Fan 5/10 2636 days 3%
bill woodruff 8/10 2667 days 3%
Linda Deans 6/10 2667 days 3%
Sarah Davies 8/10 2667 days 3%
Felipe Penaloza 10/10 2697 days 3%
Sue Ternen 7/10 2697 days 3%
Corrine Gough 9/10 2697 days 3%
Paul McCarthy 8/10 2697 days 3%
angela pang 8/10 2728 days 3%
Jumat Omar 9/10 2759 days 3%
Vania Yesica 9/10 2759 days 3%
Johanna Lee 8/10 2789 days 3%
Luke Smith 9/10 2850 days 3%
Gabe J 3/10 2850 days 2%
Kerry Mouat 10/10 2850 days 3%
Josh 1/10 2850 days 1%
Schlag-Schöffel 1/10 2850 days 1%
Stefan Eberle 9/10 2881 days 3%
Jan Dr. de Graaf 2/10 2881 days 1%
Susan Street 2/10 2909 days 1%
Brandon Chik 7/10 2940 days 3%
Mary Palacios 3/10 2940 days 2%
Amjad Ali 10/10 2940 days 3%
Peter Seager 2/10 2940 days 1%
ann Day 5/10 2971 days 2%
MPB 1/10 2971 days 1%
Danny van Meel 9/10 3009 days 3%
Kelvin Carlson 9/10 3032 days 3%
Lesley Bonell 8/10 3062 days 3%
Yung Hsiang Yang 9/10 3093 days 3%
Grant Pura 8/10 3093 days 2%
GAIL MOORE 10/10 3093 days 3%
Marcio Costa 9/10 3124 days 2%
Jonathan Phua 8/10 3154 days 2%
Brett King 8/10 3185 days 2%
Pablo Pruneda 8/10 3185 days 2%
Matt French 10/10 3215 days 2%
Thilo herrmann 10/10 3227 days 2%
Sylvie Meganck 8/10 3235 days 2%
Alexander Emmerich 7/10 3246 days 2%
Philip Busd 6/10 3251 days 2%
Remy and Rebecca Mans 8/10 3252 days 2%
Fredrik Lundberg 6/10 3257 days 2%
Morten 9/10 3274 days 2%
Peter Armstrong 8/10 3274 days 2%
Beth Davies 1/10 3274 days 1%
Dorthe Soeholm 7/10 3276 days 2%
Fabian Probst 7/10 3279 days 2%
David Horley 9/10 3291 days 2%
Deborah Main 8/10 3292 days 2%
Bernd Giermann 7/10 3296 days 2%
Susan Dorey 9/10 3305 days 2%
Bram de Ruiter 8/10 3305 days 2%
Frank Bianco 7/10 3305 days 2%
Caroline Smith 10/10 3305 days 2%
Susanne Meinen 7/10 3305 days 2%
Laurentius Emmelmann 7/10 3305 days 2%
Yvonne Vale 1/10 3305 days 1%
Pui Ling Lee 9/10 3305 days 2%
Jonathan Verschuuren 8/10 3321 days 2%
Patricia 8/10 3332 days 2%
Alex 8/10 3332 days 2%
Malcolm Boekhoff 9/10 3336 days 2%
Virginie Turcotte 9/10 3336 days 2%
Patrick 8/10 3337 days 2%
Sabine 8/10 3337 days 2%
Louis Nilsson 6/10 3342 days 2%
Flo 8/10 3344 days 2%
Carlos Ligero 10/10 3366 days 2%
Maire O'Grady 8/10 3373 days 2%
Ken Evans 9/10 3381 days 2%
Will Pyle 9/10 3383 days 2%
shida sahlan 8/10 3427 days 2%
David Johnston 4/10 3427 days 1%
Chelzea Warwick 9/10 3458 days 2%
Jos W 7/10 3489 days 2%
shelley smith 9/10 3489 days 2%
Beatrice and Cyrill 7/10 3540 days 2%
Carl_Larsen 10/10 3550 days 2%
Karen Jones 6/10 3580 days 1%
Rob Barker 9/10 3580 days 2%
Wilfried Heer 1/10 3611 days 1%
Flo Egger 4/10 3622 days 1%
Steve J 8/10 3638 days 1%
anibal micillo 8/10 3640 days 1%
Pernille and Flemming 8/10 3658 days 1%
Green Celery 1/10 3671 days 1%
Olaf Gaeth 4/10 3671 days 1%
Peter Marshall 9/10 3702 days 1%
Peter Williams 7/10 3717 days 1%
Jacqui Robinson 10/10 3763 days 1%
Asrul Alias 9/10 3763 days 1%
Barry Arnold 1/10 4005 days 0%
Laura Metz 6/10 4355 days 0%
Hubertus Thost 6/10 4355 days 0%
Libby 8/10 4363 days 0%
Andreas Zapke 7/10 4398 days 1%
Simone Pickert 8/10 4399 days 1%
VSQ 10/10 4401 days 1%
Renan Sasaki 10/10 4493 days 1%
Laurel Smith 1/10 4493 days 0%
Glen Cooper 2/10 4523 days 0%
Ron Stenhouse 4/10 4676 days 1%
Elizabeth Stenhouse 4/10 4676 days 1%
Steen Rausmussen 9/10 4705 days 1%
Michael Nolan 5/10 4707 days 1%
Frederick Dean 8/10 4707 days 1%
Helen Dean 5/10 4707 days 1%
Dave Mertzig 8/10 4707 days 1%
Michael Walker 10/10 4709 days 1%
Lorraine Walker 9/10 4709 days 1%
Engelstatter 7/10 4710 days 1%
Joey Mertzig 7/10 4724 days 1%
Davebr8e 1/10 4766 days 0%
Nadine 7/10 4779 days 1%
Wertra 7/10 4780 days 1%
Steve Douthwaite 8/10 4786 days 1%
John 8/10 4790 days 1%
Edith and Robert Newton 8/10 4797 days 1%
Reinhard Stahl 8/10 4802 days 1%
Reinhard Stahl 8/10 4802 days 1%
Peter Harden 7/10 4802 days 1%
Henzen 7/10 4806 days 1%
Verest 5/10 4813 days 1%
maureenb 9/10 5041 days 1%
Jonathan Tuthill 10/10 5057 days 1%
Birds Tubbs 7/10 5057 days 1%
Peter Kent 9/10 5059 days 1%
Sally Gordie 8/10 5059 days 1%
Ian Douglas 7/10 5059 days 1%
James Huntzinger 8/10 5063 days 1%
Rien 8/10 5064 days 1%
Carole Carter 8/10 5064 days 1%
Helmut Schmid 10/10 5066 days 1%
Peter Hart 9/10 5069 days 1%
kikiflower 8/10 5072 days 1%
Fritschi 9/10 5074 days 1%
Lucy Duffy 7/10 5075 days 1%
Vlutters 8/10 5077 days 1%
Robert 8/10 5078 days 1%
Marilyn Melhuish 7/10 5081 days 1%
Graham Platt 9/10 5081 days 1%
Richard Harvey 7/10 5081 days 1%
Howell Davies 9/10 5081 days 1%
Richard & Jane 10/10 5081 days 1%
Mike & Jennie 9/10 5083 days 1%
Peter Field 9/10 5083 days 1%
Nico Schoots 8/10 5083 days 1%
Lyn Deavin 7/10 5084 days 1%
Ed & Katie Riches 6/10 5084 days 1%
R E Webb 5/10 5084 days 1%
Gerhard Schoenmeubeck 7/10 5084 days 1%
Rebecca Doehl 8/10 5085 days 1%
Paul & Sharon Sneller 9/10 5085 days 1%
Gillian MacLaren 7/10 5086 days 1%
Hans Oudenbroek 8/10 5086 days 1%
Re Wardlaw 7/10 5089 days 1%
Slangen 8/10 5094 days 1%
Heike 6/10 5096 days 1%
David Blundell 9/10 5096 days 1%
Des & Ann Bidwell 8/10 5096 days 1%
Corv V D Hof 8/10 5098 days 1%
Tom Connis 9/10 5100 days 1%
Janet 8/10 5101 days 1%
Barry Baily 6/10 5101 days 1%
Henriette Haugan 8/10 5114 days 1%
J Knol 6/10 5127 days 1%
arnie 6/10 5132 days 1%
Barsch, Arwed & Gertrud 10/10 5132 days 1%
Jo Delbrugge 8/10 5167 days 1%
Marc & Pauline 8/10 5169 days 1%
Paul 8/10 5170 days 1%
Ross Cooke 7/10 5170 days 1%
Gerard Crothers 7/10 5170 days 1%
Willem & Lilian 8/10 5172 days 1%
Ruth & Derrick 8/10 5176 days 1%
David & Audrey 7/10 5178 days 1%
Sarah Graham 10/10 5179 days 1%
Melanie Wood 8/10 5179 days 1%
R & M Willows 9/10 5180 days 1%
Peter Spooner 8/10 5180 days 1%
Warwick Ravell 9/10 5180 days 1%
Martin Potter 8/10 5405 days 1%
GenH 8/10 5407 days 1%
Aleksandra Gajacki 8/10 5408 days 1%
David Brown 10/10 5411 days 1%
Graham Greentree 4/10 5415 days 1%
Nick van de Belt 8/10 5415 days 1%
Iain Campbell 7/10 5416 days 1%
Eric & Liz McKean 8/10 5420 days 1%
Stefanie 9/10 5421 days 1%
Florian Miller 7/10 5421 days 1%
Phil Smith 9/10 5422 days 1%
Ian and Ailsa 6/10 5425 days 1%
Jansen 8/10 5425 days 1%
Siegfried Tuiel 9/10 5427 days 1%
bryfrance 10/10 5428 days 1%
Nick Tinnemeier 7/10 5428 days 1%
Ian & Phyllis 8/10 5430 days 1%
Tricia Goggin 9/10 5430 days 1%
Jim & Suzy Ducker 9/10 5431 days 1%
Nicola Shaw 10/10 5431 days 1%
Diane Johnston 9/10 5431 days 1%
Svea Sauter 8/10 5431 days 1%
Barry Barnes 8/10 5432 days 1%
Sandra Schulz 9/10 5432 days 1%
Kai Eppink 8/10 5436 days 1%
K Wallis 8/10 5437 days 1%
Gord Carnochan 8/10 5439 days 1%
John Gray 8/10 5439 days 1%
Waitson 8/10 5439 days 1%
Gillian Powell 8/10 5439 days 1%
Erin Dumbauld 8/10 5439 days 1%
Ross Salisbury 9/10 5440 days 1%
Kasten 4/10 5440 days 1%
David Emerick 9/10 5441 days 1%
Steve Pearce 7/10 5442 days 1%
Naomi Kosteaman 10/10 5442 days 1%
Ronald Lippett 4/10 5443 days 1%
Hartmut Tonner 6/10 5444 days 1%
Galamez 8/10 5445 days 1%
Jan Vlasblom 7/10 5446 days 1%
Bert Opdam 8/10 5448 days 1%
Leslie 7/10 5450 days 1%
John Brand 5/10 5452 days 1%
J Wells 2/10 5453 days 0%
Claire Hoyland 7/10 5453 days 1%
Darren Bruestle 7/10 5453 days 1%
Steve and Kay Unguran 9/10 5454 days 1%
Jane & Regis 7/10 5454 days 1%
Trevor Gibbins 8/10 5454 days 1%
Graham 7/10 5454 days 1%
Eva Stauderova 9/10 5457 days 1%
Horton Fawkes 8/10 5457 days 1%
Simon Vallis 9/10 5457 days 1%
Chris 8/10 5458 days 1%
Stevenson 8/10 5459 days 1%
Dave and Lin Mungham 5/10 5459 days 1%
Rossiter 8/10 5459 days 1%
Webster 5/10 5459 days 1%
Petersen 10/10 5459 days 1%
David Glover 10/10 5460 days 1%
Derek Woodward 8/10 5460 days 1%
Gerry Nichols 8/10 5461 days 1%
Mr & Mrs Winter 8/10 5461 days 1%
Jane Hancock 9/10 5461 days 1%
Iain Sutherland 10/10 5461 days 1%
T Chapman 9/10 5461 days 1%
Hee Min Kang 7/10 5463 days 1%
Sarah Ewing 9/10 5463 days 1%
Daniel Dubach 10/10 5466 days 1%
bates 5/10 5466 days 1%
Euros 4/10 5528 days 1%
Gunther 9/10 5716 days 1%
Haley & Jason 8/10 5735 days 1%
Chris & Rob 8/10 5735 days 1%
Kurt 8/10 5736 days 1%
Canuk 2/10 5742 days 0%
paulag 8/10 5742 days 1%
wilsoneng 10/10 5772 days 1%
June 6/10 5772 days 1%
Hans and Astrid 8/10 5780 days 1%
Bergemann 3/10 5789 days 1%
Brett & Tanille 10/10 5791 days 1%
Margo Alaska 8/10 5794 days 1%
Rob & Anne 7/10 5796 days 1%
Margaret O'Sullivan 9/10 5798 days 1%
Colin Daniels 7/10 5805 days 1%
Tony Killingray 7/10 5806 days 1%
Chris el capitan 7/10 5808 days 1%
Giaque 8/10 5809 days 1%
Willi Heinen 7/10 5811 days 1%
Peter Koeck 4/10 5812 days 1%
Sue Bennett 6/10 5813 days 1%
Christen Hans 6/10 5817 days 1%
margaret Klawitter 3/10 5824 days 1%
Tanja Titze 8/10 5824 days 1%
Silvia Kern 8/10 5825 days 1%
Bryan Keddie 7/10 5827 days 1%
Erik Hummelmose 4/10 5827 days 1%
Susan Hitchins 9/10 5827 days 1%
Thomas Stopp 7/10 5827 days 1%
John Winter 8/10 5828 days 1%
John Rylance 9/10 5830 days 1%
Diane Chapple 8/10 5830 days 1%
Supa Simpson 8/10 5836 days 1%
Allan Bond 9/10 5837 days 1%
Iris W 9/10 5837 days 1%
Ian Walks 9/10 5837 days 1%
E.M. Prideaux 7/10 5845 days 1%
jan and john 7/10 5847 days 1%
Beute Hjel 7/10 5847 days 1%
Heino keyssler 7/10 5851 days 1%
Richard Benson 2/10 5862 days 0%
adamek 7/10 5877 days 1%
parker1 8/10 5877 days 1%
warrenp 7/10 5878 days 1%
varenaee 8/10 5878 days 1%
pedawrds 6/10 5882 days 1%
vivw 9/10 5885 days 1%
djrogers 9/10 5886 days 1%
aniekenm 8/10 5887 days 1%
Anne Ford 7/10 5895 days 1%
Poole 10/10 5895 days 1%
Sandra M 8/10 5895 days 1%
Marshall 7/10 5895 days 1%
Melanie Bielefeld 8/10 5895 days 1%
dirkdev 6/10 5897 days 1%
Wolfgang 7/10 5897 days 1%
hughys 7/10 5900 days 1%
Kimberly Skyes 8/10 5900 days 1%
Steven Walsh 5/10 5901 days 1%
David D S 10/10 5901 days 1%
Helen Pet 8/10 5901 days 1%
Philip Ryott 5/10 5903 days 1%
Sena 8/10 5903 days 1%
Vanessa 8/10 5904 days 1%
Evan 8/10 5954 days 1%
nzseeman 7/10 5954 days 1%
bondd 8/10 6002 days 1%
ulrichk 10/10 6010 days 1%
johannac 8/10 6012 days 1%
JoF 5/10 6125 days 1%
HerbertH 8/10 6129 days 1%
KatrinK 10/10 6130 days 1%
Wight 9/10 6135 days 1%
brendar 6/10 6137 days 1%
arthurwa 10/10 6137 days 1%
Richard 1/10 6141 days 0%
PaulC 7/10 6144 days 1%
PamCecil 1/10 6144 days 0%
Mike 6/10 6147 days 1%
JanetM 9/10 6149 days 1%
DaveV 8/10 6153 days 1%
GeraldMcNamora 6/10 6153 days 1%
Mick 3/10 6154 days 1%
Nick 8/10 6154 days 1%
JohnN 5/10 6154 days 1%
BevanLisa 8/10 6154 days 1%
winter_uk 8/10 6155 days 1%
LesleyR 6/10 6155 days 1%
Max 7/10 6156 days 1%
Torsten 3/10 6156 days 1%
Suzie Lechner 9/10 6157 days 1%
Andy Baker 9/10 6157 days 1%
Gill 9/10 6161 days 1%
Michael 5/10 6161 days 1%
A 6/10 6161 days 1%
Chris 7/10 6161 days 1%
Jan 8/10 6168 days 1%
PeteW1 6/10 6171 days 1%
ChrisWeb 6/10 6171 days 1%
JensM 8/10 6172 days 1%
MargaretH 7/10 6172 days 1%
RichardE 7/10 6172 days 1%
AndrewF78 10/10 6173 days 1%
John 7/10 6174 days 1%
Christian 8/10 6174 days 1%
Franz 6/10 6174 days 1%
Brian 7/10 6178 days 1%
Glen 9/10 6179 days 1%
Van Heusden 8/10 6188 days 1%
Alfred 6/10 6188 days 1%
WendyS 7/10 6190 days 1%
AlastairP 8/10 6194 days 1%
Jhooper1 9/10 6195 days 1%
CSander 7/10 6195 days 1%
Phil&Joe 10/10 6202 days 1%
Rory 8/10 6205 days 1%
Michael 8/10 6206 days 1%
helen 10/10 6250 days 1%
Trine 8/10 6256 days 1%
Patricia 7/10 6259 days 1%
Jacinta 8/10 6268 days 1%
Louise 8/10 6301 days 1%
Paul 5/10 6304 days 1%
P&L Mooney 2/10 6312 days 0%
Paul 2/10 6315 days 0%
Gray 8/10 6373 days 1%
Mike Knight 10/10 6377 days 1%
Sue Stewart 9/10 6387 days 1%
Lucchi 7/10 6389 days 1%
Amy Clark 6/10 6508 days 1%
Craig 7/10 6513 days 1%
Laura and Dominic 7/10 6516 days 1%
Mike and Judy 8/10 6517 days 1%
Susan 8/10 6517 days 1%
AlanN316 8/10 6518 days 1%
Stewart 7/10 6520 days 1%
Olaf Penn 9/10 6528 days 1%
Sanne 6/10 6530 days 1%
Mike and Joyce Timms 9/10 6530 days 1%
Tessa McCormick 7/10 6534 days 1%
David Buckley 7/10 6537 days 1%
John Woodrow 1/10 6538 days 0%
Ernst Seter 9/10 6538 days 1%
Paula Curtis 5/10 6541 days 1%
Sue Randall 8/10 6541 days 1%
Sabine Feiner 5/10 6542 days 1%
Roger & Margaret 6/10 6551 days 1%
Bill Lambert 9/10 6553 days 1%
Lisa 10/10 6579 days 1%
Philipa 1/10 6585 days 0%
ranker_43 1/10 6739 days 0%
Tony 2/10 6739 days 0%
Nancy Bill 7/10 6861 days 1%
Andy 3/10 6878 days 1%
Wereld 9/10 6884 days 1%
Wereld 8/10 6884 days 1%
Annette 5/10 6891 days 1%
John 7/10 6891 days 1%
Hur 1/10 6896 days 0%
Christine 2/10 6900 days 0%
Mitch 9/10 6902 days 1%
M Bekker 3/10 6903 days 1%
granger 8/10 6906 days 1%
Wendy 7/10 6907 days 1%
Sandra 8/10 6907 days 1%
Kristen 1/10 6907 days 0%
Fraser 8/10 6911 days 1%
Peter&Amy 7/10 6913 days 1%
Arian 9/10 6913 days 1%
Gordon 5/10 6914 days 1%
Catherine 8/10 6914 days 1%
Pope 7/10 6914 days 1%
Beate 7/10 6915 days 1%
Messing 4/10 6915 days 1%
Marriott 10/10 6915 days 1%
Volker 4/10 6915 days 1%
Rolf 6/10 6915 days 1%
Nicole 5/10 6915 days 1%
Geert 7/10 6917 days 1%
Ian 7/10 6919 days 1%
Brian 9/10 6919 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.99% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 46 days. The Maui Motorhomes experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 18 days. Adjustments are according to the following table.

Days Adjustment
15 -0.31%
16 -0.33%
17 -0.35%
18 -0.37%
19 -0.39%
20 -0.41%
21 -0.43%

Balancing Adjustment

8.82% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

77%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.