Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Maui Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Maui Motorhomes

Valid Reviews

479 Valid Reviews

The Maui Motorhomes experience has a total of 491 reviews. There are 479 valid reviews that are included when calculating the ranking score and 12 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 479 valid reviews:

Rating Count Percentage
10/10 51
11%
9/10 85
18%
8/10 137
29%
7/10 88
18%
6/10 34
7%
5/10 22
5%
4/10 14
3%
3/10 9
2%
2/10 12
3%
1/10 27
6%

71.71% Average

The raw data average (mean) for all the Maui Motorhomes valid reviews is 71.71% and is based on 479 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

350 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 479 valid reviews, the experience has 350 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 350 face-to-face reviews:

Rating Count Percentage
10/10 28
8%
9/10 57
16%
8/10 116
33%
7/10 75
21%
6/10 30
9%
5/10 17
5%
4/10 9
3%
3/10 6
2%
2/10 5
1%
1/10 7
2%

73.77% Average

The raw data average (mean) for all the Maui Motorhomes face-to-face reviews is 73.77% and is based on 350 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

72.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Edwin 10/10 138 days 100%
Lidia 1/10 411 days 37%
bawe 1/10 656 days 31%
Francis 6/10 808 days 55%
Chris Leigh 7/10 1599 days 7%
PHILIP SMITH 2/10 2116 days 2%
Luis Frutuoso 9/10 2116 days 4%
James Layton 5/10 2116 days 3%
Annie Hogan 1/10 2117 days 2%
David Hughes 8/10 2145 days 4%
Martin Gregory 8/10 2176 days 4%
Menna Hulme 10/10 2176 days 4%
Davinia Hart 1/10 2237 days 2%
Gerhard 1/10 2238 days 2%
Paul Mullooly 7/10 2268 days 4%
sekul 1/10 2269 days 2%
William Robinson 10/10 2298 days 4%
Yujing Mark Jiang 10/10 2360 days 4%
Yujing Mark Jiang 10/10 2360 days 4%
Jason Dart 10/10 2360 days 4%
Julian Armitage 8/10 2390 days 4%
Richard Albright 10/10 2390 days 4%
Niclas Rudslatt 8/10 2451 days 4%
Glenda Patchett 10/10 2451 days 4%
JM 1/10 2452 days 2%
Ruth Hao 10/10 2482 days 4%
Kennert Karlsson 9/10 2482 days 4%
Ian Adair 8/10 2482 days 4%
Ronald 1/10 2483 days 1%
Wes 1/10 2483 days 1%
Juliana Mizumoto Akaishi 9/10 2510 days 4%
Reinhard Jahn 7/10 2510 days 3%
Gaudenz Schnell 10/10 2510 days 4%
Ronald 1/10 2511 days 1%
Ruth Tallis 4/10 2511 days 2%
Nick Harris 9/10 2541 days 4%
Darryl Ross 6/10 2541 days 3%
Cynthia Goodchild 10/10 2541 days 4%
jan elburg 10/10 2541 days 4%
Debra Alcock 9/10 2541 days 4%
Nina 7/10 2542 days 3%
Robert Burrichter 9/10 2572 days 4%
Tim Carter 3/10 2572 days 2%
Jan Helps 9/10 2572 days 4%
Jessica Millar 9/10 2602 days 3%
Annie Fan 5/10 2602 days 3%
bill woodruff 8/10 2633 days 3%
Linda Deans 6/10 2634 days 3%
Sarah Davies 8/10 2634 days 3%
Felipe Penaloza 10/10 2663 days 3%
Sue Ternen 7/10 2663 days 3%
Corrine Gough 9/10 2663 days 3%
Paul McCarthy 8/10 2663 days 3%
angela pang 8/10 2694 days 3%
Jumat Omar 9/10 2725 days 3%
Vania Yesica 9/10 2725 days 3%
Johanna Lee 8/10 2755 days 3%
Luke Smith 9/10 2816 days 3%
Gabe J 3/10 2816 days 2%
Kerry Mouat 10/10 2816 days 3%
Josh 1/10 2817 days 1%
Schlag-Schöffel 1/10 2817 days 1%
Stefan Eberle 9/10 2847 days 3%
Jan Dr. de Graaf 2/10 2848 days 1%
Susan Street 2/10 2875 days 1%
Brandon Chik 7/10 2906 days 3%
Mary Palacios 3/10 2906 days 2%
Amjad Ali 10/10 2906 days 3%
Peter Seager 2/10 2907 days 1%
ann Day 5/10 2937 days 2%
MPB 1/10 2938 days 1%
Danny van Meel 9/10 2976 days 3%
Kelvin Carlson 9/10 2998 days 3%
Lesley Bonell 8/10 3028 days 3%
Yung Hsiang Yang 9/10 3059 days 3%
Grant Pura 8/10 3059 days 3%
GAIL MOORE 10/10 3059 days 3%
Marcio Costa 9/10 3090 days 3%
Jonathan Phua 8/10 3120 days 2%
Brett King 8/10 3151 days 2%
Pablo Pruneda 8/10 3151 days 2%
Matt French 10/10 3181 days 2%
Thilo herrmann 10/10 3194 days 2%
Sylvie Meganck 8/10 3202 days 2%
Alexander Emmerich 7/10 3212 days 2%
Philip Busd 6/10 3218 days 2%
Remy and Rebecca Mans 8/10 3219 days 2%
Fredrik Lundberg 6/10 3224 days 2%
Morten 9/10 3240 days 2%
Peter Armstrong 8/10 3240 days 2%
Beth Davies 1/10 3240 days 1%
Dorthe Soeholm 7/10 3243 days 2%
Fabian Probst 7/10 3246 days 2%
David Horley 9/10 3258 days 2%
Deborah Main 8/10 3259 days 2%
Bernd Giermann 7/10 3263 days 2%
Susan Dorey 9/10 3271 days 2%
Bram de Ruiter 8/10 3271 days 2%
Frank Bianco 7/10 3271 days 2%
Caroline Smith 10/10 3271 days 2%
Susanne Meinen 7/10 3271 days 2%
Laurentius Emmelmann 7/10 3271 days 2%
Yvonne Vale 1/10 3271 days 1%
Pui Ling Lee 9/10 3271 days 2%
Jonathan Verschuuren 8/10 3288 days 2%
Patricia 8/10 3299 days 2%
Alex 8/10 3299 days 2%
Malcolm Boekhoff 9/10 3302 days 2%
Virginie Turcotte 9/10 3302 days 2%
Patrick 8/10 3304 days 2%
Sabine 8/10 3304 days 2%
Louis Nilsson 6/10 3309 days 2%
Flo 8/10 3311 days 2%
Carlos Ligero 10/10 3332 days 2%
Maire O'Grady 8/10 3340 days 2%
Ken Evans 9/10 3348 days 2%
Will Pyle 9/10 3350 days 2%
shida sahlan 8/10 3393 days 2%
David Johnston 4/10 3393 days 1%
Chelzea Warwick 9/10 3424 days 2%
Jos W 7/10 3455 days 2%
shelley smith 9/10 3455 days 2%
Beatrice and Cyrill 7/10 3507 days 2%
Carl_Larsen 10/10 3516 days 2%
Karen Jones 6/10 3546 days 1%
Rob Barker 9/10 3546 days 2%
Wilfried Heer 1/10 3577 days 1%
Flo Egger 4/10 3589 days 1%
Steve J 8/10 3605 days 1%
anibal micillo 8/10 3606 days 1%
Pernille and Flemming 8/10 3625 days 1%
Green Celery 1/10 3637 days 1%
Olaf Gaeth 4/10 3638 days 1%
Peter Marshall 9/10 3668 days 1%
Peter Williams 7/10 3684 days 1%
Jacqui Robinson 10/10 3729 days 1%
Asrul Alias 9/10 3729 days 1%
Barry Arnold 1/10 3971 days 0%
Laura Metz 6/10 4322 days 0%
Hubertus Thost 6/10 4322 days 0%
Libby 8/10 4330 days 0%
Andreas Zapke 7/10 4365 days 0%
Simone Pickert 8/10 4366 days 0%
VSQ 10/10 4367 days 0%
Renan Sasaki 10/10 4460 days 1%
Laurel Smith 1/10 4460 days 0%
Glen Cooper 2/10 4490 days 0%
Ron Stenhouse 4/10 4643 days 1%
Elizabeth Stenhouse 4/10 4643 days 1%
Steen Rausmussen 9/10 4672 days 1%
Michael Nolan 5/10 4674 days 1%
Frederick Dean 8/10 4674 days 1%
Helen Dean 5/10 4674 days 1%
Dave Mertzig 8/10 4674 days 1%
Michael Walker 10/10 4676 days 1%
Lorraine Walker 9/10 4676 days 1%
Engelstatter 7/10 4677 days 1%
Joey Mertzig 7/10 4691 days 1%
Davebr8e 1/10 4733 days 0%
Nadine 7/10 4746 days 1%
Wertra 7/10 4747 days 1%
Steve Douthwaite 8/10 4753 days 1%
John 8/10 4757 days 1%
Edith and Robert Newton 8/10 4764 days 1%
Reinhard Stahl 8/10 4769 days 1%
Reinhard Stahl 8/10 4769 days 1%
Peter Harden 7/10 4769 days 1%
Henzen 7/10 4773 days 1%
Verest 5/10 4780 days 1%
maureenb 9/10 5008 days 1%
Jonathan Tuthill 10/10 5024 days 1%
Birds Tubbs 7/10 5024 days 1%
Peter Kent 9/10 5026 days 1%
Sally Gordie 8/10 5026 days 1%
Ian Douglas 7/10 5026 days 1%
James Huntzinger 8/10 5030 days 1%
Rien 8/10 5031 days 1%
Carole Carter 8/10 5031 days 1%
Helmut Schmid 10/10 5033 days 1%
Peter Hart 9/10 5036 days 1%
kikiflower 8/10 5039 days 1%
Fritschi 9/10 5041 days 1%
Lucy Duffy 7/10 5042 days 1%
Vlutters 8/10 5044 days 1%
Robert 8/10 5045 days 1%
Marilyn Melhuish 7/10 5048 days 1%
Graham Platt 9/10 5048 days 1%
Richard Harvey 7/10 5048 days 1%
Howell Davies 9/10 5048 days 1%
Richard & Jane 10/10 5048 days 1%
Mike & Jennie 9/10 5050 days 1%
Peter Field 9/10 5050 days 1%
Nico Schoots 8/10 5050 days 1%
Lyn Deavin 7/10 5051 days 1%
Ed & Katie Riches 6/10 5051 days 1%
R E Webb 5/10 5051 days 1%
Gerhard Schoenmeubeck 7/10 5051 days 1%
Rebecca Doehl 8/10 5052 days 1%
Paul & Sharon Sneller 9/10 5052 days 1%
Gillian MacLaren 7/10 5053 days 1%
Hans Oudenbroek 8/10 5053 days 1%
Re Wardlaw 7/10 5056 days 1%
Slangen 8/10 5061 days 1%
Heike 6/10 5063 days 1%
David Blundell 9/10 5063 days 1%
Des & Ann Bidwell 8/10 5063 days 1%
Corv V D Hof 8/10 5065 days 1%
Tom Connis 9/10 5067 days 1%
Janet 8/10 5068 days 1%
Barry Baily 6/10 5068 days 1%
Henriette Haugan 8/10 5081 days 1%
J Knol 6/10 5094 days 1%
arnie 6/10 5099 days 1%
Barsch, Arwed & Gertrud 10/10 5099 days 1%
Jo Delbrugge 8/10 5134 days 1%
Marc & Pauline 8/10 5136 days 1%
Paul 8/10 5137 days 1%
Ross Cooke 7/10 5137 days 1%
Gerard Crothers 7/10 5137 days 1%
Willem & Lilian 8/10 5139 days 1%
Ruth & Derrick 8/10 5143 days 1%
David & Audrey 7/10 5145 days 1%
Sarah Graham 10/10 5146 days 1%
Melanie Wood 8/10 5146 days 1%
R & M Willows 9/10 5147 days 1%
Peter Spooner 8/10 5147 days 1%
Warwick Ravell 9/10 5147 days 1%
Martin Potter 8/10 5372 days 1%
GenH 8/10 5374 days 1%
Aleksandra Gajacki 8/10 5375 days 1%
David Brown 10/10 5378 days 1%
Graham Greentree 4/10 5382 days 1%
Nick van de Belt 8/10 5382 days 1%
Iain Campbell 7/10 5383 days 1%
Eric & Liz McKean 8/10 5387 days 1%
Stefanie 9/10 5388 days 1%
Florian Miller 7/10 5388 days 1%
Phil Smith 9/10 5389 days 1%
Ian and Ailsa 6/10 5392 days 1%
Jansen 8/10 5392 days 1%
Siegfried Tuiel 9/10 5394 days 1%
bryfrance 10/10 5395 days 1%
Nick Tinnemeier 7/10 5395 days 1%
Ian & Phyllis 8/10 5397 days 1%
Tricia Goggin 9/10 5397 days 1%
Jim & Suzy Ducker 9/10 5398 days 1%
Nicola Shaw 10/10 5398 days 1%
Diane Johnston 9/10 5398 days 1%
Svea Sauter 8/10 5398 days 1%
Barry Barnes 8/10 5399 days 1%
Sandra Schulz 9/10 5399 days 1%
Kai Eppink 8/10 5403 days 1%
K Wallis 8/10 5404 days 1%
Gord Carnochan 8/10 5406 days 1%
John Gray 8/10 5406 days 1%
Waitson 8/10 5406 days 1%
Gillian Powell 8/10 5406 days 1%
Erin Dumbauld 8/10 5406 days 1%
Ross Salisbury 9/10 5407 days 1%
Kasten 4/10 5407 days 1%
David Emerick 9/10 5408 days 1%
Steve Pearce 7/10 5409 days 1%
Naomi Kosteaman 10/10 5409 days 1%
Ronald Lippett 4/10 5410 days 1%
Hartmut Tonner 6/10 5411 days 1%
Galamez 8/10 5412 days 1%
Jan Vlasblom 7/10 5413 days 1%
Bert Opdam 8/10 5415 days 1%
Leslie 7/10 5417 days 1%
John Brand 5/10 5419 days 1%
J Wells 2/10 5420 days 0%
Claire Hoyland 7/10 5420 days 1%
Darren Bruestle 7/10 5420 days 1%
Steve and Kay Unguran 9/10 5421 days 1%
Jane & Regis 7/10 5421 days 1%
Trevor Gibbins 8/10 5421 days 1%
Graham 7/10 5421 days 1%
Eva Stauderova 9/10 5424 days 1%
Horton Fawkes 8/10 5424 days 1%
Simon Vallis 9/10 5424 days 1%
Chris 8/10 5425 days 1%
Stevenson 8/10 5426 days 1%
Dave and Lin Mungham 5/10 5426 days 1%
Rossiter 8/10 5426 days 1%
Webster 5/10 5426 days 1%
Petersen 10/10 5426 days 1%
David Glover 10/10 5427 days 1%
Derek Woodward 8/10 5427 days 1%
Gerry Nichols 8/10 5428 days 1%
Mr & Mrs Winter 8/10 5428 days 1%
Jane Hancock 9/10 5428 days 1%
Iain Sutherland 10/10 5428 days 1%
T Chapman 9/10 5428 days 1%
Hee Min Kang 7/10 5430 days 1%
Sarah Ewing 9/10 5430 days 1%
Daniel Dubach 10/10 5433 days 1%
bates 5/10 5433 days 1%
Euros 4/10 5495 days 1%
Gunther 9/10 5683 days 1%
Haley & Jason 8/10 5702 days 1%
Chris & Rob 8/10 5702 days 1%
Kurt 8/10 5703 days 1%
Canuk 2/10 5709 days 0%
paulag 8/10 5709 days 1%
wilsoneng 10/10 5739 days 1%
June 6/10 5739 days 1%
Hans and Astrid 8/10 5747 days 1%
Bergemann 3/10 5756 days 1%
Brett & Tanille 10/10 5758 days 1%
Margo Alaska 8/10 5761 days 1%
Rob & Anne 7/10 5763 days 1%
Margaret O'Sullivan 9/10 5765 days 1%
Colin Daniels 7/10 5772 days 1%
Tony Killingray 7/10 5773 days 1%
Chris el capitan 7/10 5775 days 1%
Giaque 8/10 5776 days 1%
Willi Heinen 7/10 5778 days 1%
Peter Koeck 4/10 5779 days 1%
Sue Bennett 6/10 5780 days 1%
Christen Hans 6/10 5784 days 1%
margaret Klawitter 3/10 5791 days 1%
Tanja Titze 8/10 5791 days 1%
Silvia Kern 8/10 5792 days 1%
Bryan Keddie 7/10 5794 days 1%
Erik Hummelmose 4/10 5794 days 1%
Susan Hitchins 9/10 5794 days 1%
Thomas Stopp 7/10 5794 days 1%
John Winter 8/10 5795 days 1%
John Rylance 9/10 5797 days 1%
Diane Chapple 8/10 5797 days 1%
Supa Simpson 8/10 5803 days 1%
Allan Bond 9/10 5804 days 1%
Iris W 9/10 5804 days 1%
Ian Walks 9/10 5804 days 1%
E.M. Prideaux 7/10 5812 days 1%
jan and john 7/10 5814 days 1%
Beute Hjel 7/10 5814 days 1%
Heino keyssler 7/10 5818 days 1%
Richard Benson 2/10 5829 days 0%
adamek 7/10 5844 days 1%
parker1 8/10 5844 days 1%
warrenp 7/10 5845 days 1%
varenaee 8/10 5845 days 1%
pedawrds 6/10 5849 days 1%
vivw 9/10 5852 days 1%
djrogers 9/10 5853 days 1%
aniekenm 8/10 5854 days 1%
Anne Ford 7/10 5862 days 1%
Poole 10/10 5862 days 1%
Sandra M 8/10 5862 days 1%
Marshall 7/10 5862 days 1%
Melanie Bielefeld 8/10 5862 days 1%
dirkdev 6/10 5864 days 1%
Wolfgang 7/10 5864 days 1%
hughys 7/10 5867 days 1%
Kimberly Skyes 8/10 5867 days 1%
Steven Walsh 5/10 5868 days 1%
David D S 10/10 5868 days 1%
Helen Pet 8/10 5868 days 1%
Philip Ryott 5/10 5870 days 1%
Sena 8/10 5870 days 1%
Vanessa 8/10 5871 days 1%
Evan 8/10 5921 days 1%
nzseeman 7/10 5921 days 1%
bondd 8/10 5969 days 1%
ulrichk 10/10 5977 days 1%
johannac 8/10 5979 days 1%
JoF 5/10 6092 days 1%
HerbertH 8/10 6096 days 1%
KatrinK 10/10 6097 days 1%
Wight 9/10 6102 days 1%
brendar 6/10 6104 days 1%
arthurwa 10/10 6104 days 1%
Richard 1/10 6108 days 0%
PaulC 7/10 6110 days 1%
PamCecil 1/10 6111 days 0%
Mike 6/10 6113 days 1%
JanetM 9/10 6116 days 1%
DaveV 8/10 6120 days 1%
GeraldMcNamora 6/10 6120 days 1%
Mick 3/10 6120 days 1%
Nick 8/10 6120 days 1%
JohnN 5/10 6121 days 1%
BevanLisa 8/10 6121 days 1%
winter_uk 8/10 6121 days 1%
LesleyR 6/10 6122 days 1%
Max 7/10 6123 days 1%
Torsten 3/10 6123 days 1%
Suzie Lechner 9/10 6124 days 1%
Andy Baker 9/10 6124 days 1%
Gill 9/10 6127 days 1%
Michael 5/10 6128 days 1%
A 6/10 6128 days 1%
Chris 7/10 6128 days 1%
Jan 8/10 6134 days 1%
PeteW1 6/10 6138 days 1%
ChrisWeb 6/10 6138 days 1%
JensM 8/10 6139 days 1%
MargaretH 7/10 6139 days 1%
RichardE 7/10 6139 days 1%
AndrewF78 10/10 6140 days 1%
John 7/10 6140 days 1%
Christian 8/10 6140 days 1%
Franz 6/10 6140 days 1%
Brian 7/10 6144 days 1%
Glen 9/10 6145 days 1%
Van Heusden 8/10 6154 days 1%
Alfred 6/10 6154 days 1%
WendyS 7/10 6157 days 1%
AlastairP 8/10 6161 days 1%
Jhooper1 9/10 6162 days 1%
CSander 7/10 6162 days 1%
Phil&Joe 10/10 6168 days 1%
Rory 8/10 6172 days 1%
Michael 8/10 6173 days 1%
helen 10/10 6216 days 1%
Trine 8/10 6222 days 1%
Patricia 7/10 6225 days 1%
Jacinta 8/10 6234 days 1%
Louise 8/10 6268 days 1%
Paul 5/10 6271 days 1%
P&L Mooney 2/10 6278 days 0%
Paul 2/10 6281 days 0%
Gray 8/10 6339 days 1%
Mike Knight 10/10 6343 days 1%
Sue Stewart 9/10 6354 days 1%
Lucchi 7/10 6356 days 1%
Amy Clark 6/10 6475 days 1%
Craig 7/10 6480 days 1%
Laura and Dominic 7/10 6483 days 1%
Mike and Judy 8/10 6484 days 1%
Susan 8/10 6484 days 1%
AlanN316 8/10 6485 days 1%
Stewart 7/10 6487 days 1%
Olaf Penn 9/10 6495 days 1%
Sanne 6/10 6497 days 1%
Mike and Joyce Timms 9/10 6497 days 1%
Tessa McCormick 7/10 6501 days 1%
David Buckley 7/10 6504 days 1%
John Woodrow 1/10 6505 days 0%
Ernst Seter 9/10 6505 days 1%
Paula Curtis 5/10 6508 days 1%
Sue Randall 8/10 6508 days 1%
Sabine Feiner 5/10 6509 days 1%
Roger & Margaret 6/10 6518 days 1%
Bill Lambert 9/10 6520 days 1%
Lisa 10/10 6546 days 1%
Philipa 1/10 6552 days 0%
ranker_43 1/10 6706 days 0%
Tony 2/10 6706 days 0%
Nancy Bill 7/10 6828 days 1%
Andy 3/10 6845 days 1%
Wereld 9/10 6851 days 1%
Wereld 8/10 6851 days 1%
Annette 5/10 6858 days 1%
John 7/10 6858 days 1%
Hur 1/10 6863 days 0%
Christine 2/10 6867 days 0%
Mitch 9/10 6869 days 1%
M Bekker 3/10 6870 days 1%
granger 8/10 6873 days 1%
Wendy 7/10 6874 days 1%
Sandra 8/10 6874 days 1%
Kristen 1/10 6874 days 0%
Fraser 8/10 6878 days 1%
Peter&Amy 7/10 6880 days 1%
Arian 9/10 6880 days 1%
Gordon 5/10 6881 days 1%
Catherine 8/10 6881 days 1%
Pope 7/10 6881 days 1%
Beate 7/10 6882 days 1%
Messing 4/10 6882 days 1%
Marriott 10/10 6882 days 1%
Volker 4/10 6882 days 1%
Rolf 6/10 6882 days 1%
Nicole 5/10 6882 days 1%
Geert 7/10 6884 days 1%
Ian 7/10 6886 days 1%
Brian 9/10 6886 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Maui Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-5.41% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Maui Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Maui Motorhomes experience has been adjusted for 119 days. Adjustments are according to the following table.

Days Adjustment
116 -2.35%
117 -2.37%
118 -2.39%
119 -2.41%
120 -2.43%
121 -2.45%
122 -2.47%

Balancing Adjustment

8.62% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

77%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.