Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Magic Travellers Network

Valid Reviews

165 Valid Reviews

The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 165 valid reviews:

Rating Count Percentage
10/10 24
15%
9/10 15
9%
8/10 66
40%
7/10 38
23%
6/10 12
7%
5/10 3
2%
4/10 4
2%
3/10 1
1%
2/10 2
1%
1/10 0
0%

77.52% Average

The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

162 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 162 face-to-face reviews:

Rating Count Percentage
10/10 23
14%
9/10 15
9%
8/10 65
40%
7/10 38
23%
6/10 12
7%
5/10 3
2%
4/10 4
2%
3/10 1
1%
2/10 1
1%
1/10 0
0%

77.72% Average

The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.80%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
FlyKiwiFly 8/10 4790 days 96%
T J Andrews 8/10 5171 days 96%
Sandie Chan 10/10 5566 days 100%
Matty Boombatty 10/10 5673 days 100%
NicolaW 10/10 5818 days 100%
Laura 7/10 5823 days 87%
annma 7/10 5828 days 87%
CatherineA 4/10 5849 days 36%
CarolineZ 7/10 5852 days 87%
IngeB1 6/10 5853 days 75%
EstherD 7/10 5853 days 87%
FloorN 6/10 5853 days 75%
Jows 7/10 5863 days 87%
SonnyL 10/10 5867 days 100%
LucyS 10/10 5867 days 100%
MattF 7/10 5873 days 87%
ClaudiaK 5/10 5875 days 56%
Jen 9/10 5876 days 98%
RachaelO 10/10 5876 days 100%
NinaH1 7/10 5876 days 87%
Katy 8/10 5877 days 96%
Marianne 7/10 5877 days 87%
Debbie 8/10 5877 days 96%
Michelle 9/10 5877 days 98%
Miguel 8/10 5877 days 96%
Rachel 8/10 5899 days 96%
Saskia 7/10 5899 days 87%
Bernhard 4/10 5899 days 36%
Annemyn 7/10 5899 days 87%
Chris 6/10 5899 days 75%
Dan 7/10 5900 days 87%
Sally 8/10 5900 days 96%
Rosseel 10/10 5900 days 100%
Shona 8/10 5900 days 96%
Chooi 7/10 5901 days 87%
Soong 7/10 5901 days 87%
Lee 6/10 5901 days 75%
Hazel 8/10 5901 days 96%
Amy 8/10 5901 days 96%
louisa 7/10 5902 days 87%
Hironori 7/10 5903 days 87%
Christian 7/10 5945 days 87%
Liekens 9/10 5947 days 98%
Paula 8/10 5952 days 96%
jfletch 8/10 5957 days 96%
Junko 6/10 5958 days 75%
Teresa 10/10 5958 days 100%
Lisa 7/10 5958 days 87%
siobhan 7/10 5960 days 87%
Evelyn 10/10 5961 days 100%
Ben 10/10 5967 days 100%
Andy 7/10 5990 days 87%
Kevin Donaldson 2/10 5999 days 0%
David 10/10 6001 days 100%
Chris 10/10 6002 days 100%
Lara 8/10 6004 days 96%
Kay 10/10 6006 days 100%
Niamh 7/10 6013 days 87%
John Paul 8/10 6022 days 96%
Jimmy 7/10 6024 days 87%
Sarah 4/10 6024 days 36%
sabine 10/10 6024 days 100%
Laura 7/10 6033 days 87%
Elisabeth 10/10 6033 days 100%
Jenny 10/10 6037 days 100%
Amy Shields 8/10 6037 days 96%
Louise 7/10 6046 days 87%
Danna 8/10 6066 days 96%
Helen 7/10 6075 days 87%
Dean Field 2/10 6198 days 0%
Joanne M 8/10 6202 days 96%
Jeppe Fischer 8/10 6202 days 96%
Paul Cotter 8/10 6202 days 96%
Camilla 7/10 6202 days 87%
John 8/10 6202 days 96%
Kristin 8/10 6202 days 96%
Anna 9/10 6203 days 98%
Thibault 7/10 6205 days 87%
Leila 8/10 6206 days 96%
Sam 8/10 6212 days 96%
Claire 8/10 6212 days 96%
Rachael Hawson 7/10 6212 days 87%
Sarah Maudsley 7/10 6212 days 87%
Terri Williams 8/10 6213 days 96%
Kelly Noirin 8/10 6213 days 96%
Therese Axelsson 4/10 6216 days 36%
Stephen 5/10 6217 days 56%
Sabine 9/10 6217 days 98%
Hendrik 8/10 6218 days 96%
Lizzy 9/10 6218 days 98%
Tina Daly 6/10 6218 days 75%
Silvia 8/10 6223 days 96%
George Clark 8/10 6223 days 96%
Stephanie 10/10 6238 days 100%
Audrey 10/10 6238 days 100%
Hanna 8/10 6239 days 96%
Maree 8/10 6239 days 96%
Daniel 8/10 6239 days 96%
Orlaith 8/10 6239 days 96%
Lisa 9/10 6239 days 98%
John 10/10 6240 days 100%
Minke 8/10 6240 days 96%
Marigold 7/10 6254 days 87%
Debbie 8/10 6262 days 96%
Line Oehlinschloger 9/10 6265 days 98%
Andre Obineche 8/10 6266 days 96%
Laura Sutton 7/10 6266 days 87%
Warren 8/10 6266 days 96%
Assaf Kadury 8/10 6266 days 96%
Julia 7/10 6266 days 87%
Alannah McGurk 10/10 6267 days 100%
Alex 8/10 6268 days 96%
Jeroen 8/10 6268 days 96%
Mette de Graap 8/10 6268 days 96%
Paula Smith 6/10 6269 days 75%
Nick and Barbara 10/10 6269 days 100%
David 8/10 6272 days 96%
Daniela 7/10 6272 days 87%
Sarah 8/10 6272 days 96%
Andrew 8/10 6273 days 96%
Aggie Taug 8/10 6274 days 96%
Jonathan 9/10 6274 days 98%
Kay 9/10 6297 days 98%
Gerber Liselotte 8/10 6300 days 96%
Daphne 8/10 6302 days 96%
marion 8/10 6307 days 96%
Linda 7/10 6307 days 87%
Fiona 8/10 6307 days 96%
Rich 8/10 6307 days 96%
Ann 8/10 6308 days 96%
Christine 8/10 6311 days 96%
Juliana 9/10 6311 days 98%
Tom Clements 7/10 6316 days 87%
Martina 8/10 6316 days 96%
Paulina 8/10 6316 days 96%
Willemien 7/10 6318 days 87%
Richard Kindgren 8/10 6318 days 96%
silja tans 6/10 6318 days 75%
Natalia 9/10 6512 days 98%
Andy 8/10 6513 days 96%
FrankOosterwijk 8/10 6513 days 96%
Bridgy 8/10 6516 days 96%
Caroline 7/10 6532 days 87%
Diane 8/10 6533 days 96%
HalRoberts 7/10 6538 days 87%
Claire 9/10 6542 days 98%
Jennifer 5/10 6542 days 56%
Clive 8/10 6542 days 96%
Jane 9/10 6542 days 98%
Craig 6/10 6542 days 75%
Linda 3/10 6542 days 16%
Siobhan 6/10 6542 days 75%
ShoshanaAbrams 9/10 6547 days 98%
Elaine 8/10 6547 days 96%
Valerie 8/10 6553 days 96%
Martin 10/10 6555 days 100%
MichelleLowry 10/10 6556 days 100%
Cat 6/10 6556 days 75%
Marije 8/10 6562 days 96%
Christina 8/10 6562 days 96%
Sophie 8/10 6562 days 96%
GeorginaNolan 7/10 6563 days 87%
Roran 6/10 6573 days 75%
PamWalter 8/10 6603 days 96%
Leah 10/10 6604 days 100%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.00% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.94%
198 -3.96%
199 -3.98%
200 -4.00%
201 -4.02%
202 -4.04%
203 -4.06%

Balancing Adjustment

4.73% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

80%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.