Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 4677 days | 96% |
| T J Andrews | 8/10 | 5058 days | 96% |
| Sandie Chan | 10/10 | 5453 days | 100% |
| Matty Boombatty | 10/10 | 5560 days | 100% |
| NicolaW | 10/10 | 5705 days | 100% |
| Laura | 7/10 | 5710 days | 87% |
| annma | 7/10 | 5714 days | 87% |
| CatherineA | 4/10 | 5736 days | 36% |
| CarolineZ | 7/10 | 5739 days | 87% |
| IngeB1 | 6/10 | 5740 days | 75% |
| EstherD | 7/10 | 5740 days | 87% |
| FloorN | 6/10 | 5740 days | 75% |
| Jows | 7/10 | 5749 days | 87% |
| SonnyL | 10/10 | 5754 days | 100% |
| LucyS | 10/10 | 5754 days | 100% |
| MattF | 7/10 | 5760 days | 87% |
| ClaudiaK | 5/10 | 5762 days | 56% |
| Jen | 9/10 | 5762 days | 98% |
| RachaelO | 10/10 | 5763 days | 100% |
| NinaH1 | 7/10 | 5763 days | 87% |
| Katy | 8/10 | 5763 days | 96% |
| Marianne | 7/10 | 5763 days | 87% |
| Debbie | 8/10 | 5763 days | 96% |
| Michelle | 9/10 | 5763 days | 98% |
| Miguel | 8/10 | 5763 days | 96% |
| Rachel | 8/10 | 5785 days | 96% |
| Saskia | 7/10 | 5785 days | 87% |
| Bernhard | 4/10 | 5785 days | 36% |
| Annemyn | 7/10 | 5785 days | 87% |
| Chris | 6/10 | 5785 days | 75% |
| Dan | 7/10 | 5786 days | 87% |
| Sally | 8/10 | 5786 days | 96% |
| Rosseel | 10/10 | 5786 days | 100% |
| Shona | 8/10 | 5786 days | 96% |
| Chooi | 7/10 | 5787 days | 87% |
| Soong | 7/10 | 5787 days | 87% |
| Lee | 6/10 | 5787 days | 75% |
| Hazel | 8/10 | 5787 days | 96% |
| Amy | 8/10 | 5787 days | 96% |
| louisa | 7/10 | 5788 days | 87% |
| Hironori | 7/10 | 5789 days | 87% |
| Christian | 7/10 | 5831 days | 87% |
| Liekens | 9/10 | 5833 days | 98% |
| Paula | 8/10 | 5838 days | 96% |
| jfletch | 8/10 | 5843 days | 96% |
| Junko | 6/10 | 5844 days | 75% |
| Teresa | 10/10 | 5844 days | 100% |
| Lisa | 7/10 | 5844 days | 87% |
| siobhan | 7/10 | 5846 days | 87% |
| Evelyn | 10/10 | 5847 days | 100% |
| Ben | 10/10 | 5853 days | 100% |
| Andy | 7/10 | 5876 days | 87% |
| Kevin Donaldson | 2/10 | 5885 days | 0% |
| David | 10/10 | 5887 days | 100% |
| Chris | 10/10 | 5888 days | 100% |
| Lara | 8/10 | 5890 days | 96% |
| Kay | 10/10 | 5892 days | 100% |
| Niamh | 7/10 | 5899 days | 87% |
| John Paul | 8/10 | 5908 days | 96% |
| Jimmy | 7/10 | 5910 days | 87% |
| Sarah | 4/10 | 5910 days | 36% |
| sabine | 10/10 | 5910 days | 100% |
| Laura | 7/10 | 5919 days | 87% |
| Elisabeth | 10/10 | 5919 days | 100% |
| Jenny | 10/10 | 5923 days | 100% |
| Amy Shields | 8/10 | 5923 days | 96% |
| Louise | 7/10 | 5932 days | 87% |
| Danna | 8/10 | 5952 days | 96% |
| Helen | 7/10 | 5961 days | 87% |
| Dean Field | 2/10 | 6085 days | 0% |
| Joanne M | 8/10 | 6089 days | 96% |
| Jeppe Fischer | 8/10 | 6089 days | 96% |
| Paul Cotter | 8/10 | 6089 days | 96% |
| Camilla | 7/10 | 6089 days | 87% |
| John | 8/10 | 6089 days | 96% |
| Kristin | 8/10 | 6089 days | 96% |
| Anna | 9/10 | 6090 days | 98% |
| Thibault | 7/10 | 6092 days | 87% |
| Leila | 8/10 | 6093 days | 96% |
| Sam | 8/10 | 6099 days | 96% |
| Claire | 8/10 | 6099 days | 96% |
| Rachael Hawson | 7/10 | 6099 days | 87% |
| Sarah Maudsley | 7/10 | 6099 days | 87% |
| Terri Williams | 8/10 | 6100 days | 96% |
| Kelly Noirin | 8/10 | 6100 days | 96% |
| Therese Axelsson | 4/10 | 6103 days | 36% |
| Stephen | 5/10 | 6104 days | 56% |
| Sabine | 9/10 | 6104 days | 98% |
| Hendrik | 8/10 | 6105 days | 96% |
| Lizzy | 9/10 | 6105 days | 98% |
| Tina Daly | 6/10 | 6105 days | 75% |
| Silvia | 8/10 | 6110 days | 96% |
| George Clark | 8/10 | 6110 days | 96% |
| Stephanie | 10/10 | 6125 days | 100% |
| Audrey | 10/10 | 6125 days | 100% |
| Hanna | 8/10 | 6126 days | 96% |
| Maree | 8/10 | 6126 days | 96% |
| Daniel | 8/10 | 6126 days | 96% |
| Orlaith | 8/10 | 6126 days | 96% |
| Lisa | 9/10 | 6126 days | 98% |
| John | 10/10 | 6127 days | 100% |
| Minke | 8/10 | 6127 days | 96% |
| Marigold | 7/10 | 6141 days | 87% |
| Debbie | 8/10 | 6149 days | 96% |
| Line Oehlinschloger | 9/10 | 6152 days | 98% |
| Andre Obineche | 8/10 | 6153 days | 96% |
| Laura Sutton | 7/10 | 6153 days | 87% |
| Warren | 8/10 | 6153 days | 96% |
| Assaf Kadury | 8/10 | 6153 days | 96% |
| Julia | 7/10 | 6153 days | 87% |
| Alannah McGurk | 10/10 | 6154 days | 100% |
| Alex | 8/10 | 6155 days | 96% |
| Jeroen | 8/10 | 6155 days | 96% |
| Mette de Graap | 8/10 | 6155 days | 96% |
| Paula Smith | 6/10 | 6156 days | 75% |
| Nick and Barbara | 10/10 | 6156 days | 100% |
| David | 8/10 | 6159 days | 96% |
| Daniela | 7/10 | 6159 days | 87% |
| Sarah | 8/10 | 6159 days | 96% |
| Andrew | 8/10 | 6160 days | 96% |
| Aggie Taug | 8/10 | 6161 days | 96% |
| Jonathan | 9/10 | 6161 days | 98% |
| Kay | 9/10 | 6184 days | 98% |
| Gerber Liselotte | 8/10 | 6187 days | 96% |
| Daphne | 8/10 | 6189 days | 96% |
| marion | 8/10 | 6194 days | 96% |
| Linda | 7/10 | 6194 days | 87% |
| Fiona | 8/10 | 6194 days | 96% |
| Rich | 8/10 | 6194 days | 96% |
| Ann | 8/10 | 6195 days | 96% |
| Christine | 8/10 | 6198 days | 96% |
| Juliana | 9/10 | 6198 days | 98% |
| Tom Clements | 7/10 | 6203 days | 87% |
| Martina | 8/10 | 6203 days | 96% |
| Paulina | 8/10 | 6203 days | 96% |
| Willemien | 7/10 | 6205 days | 87% |
| Richard Kindgren | 8/10 | 6205 days | 96% |
| silja tans | 6/10 | 6205 days | 75% |
| Natalia | 9/10 | 6399 days | 98% |
| Andy | 8/10 | 6400 days | 96% |
| FrankOosterwijk | 8/10 | 6400 days | 96% |
| Bridgy | 8/10 | 6403 days | 96% |
| Caroline | 7/10 | 6419 days | 87% |
| Diane | 8/10 | 6420 days | 96% |
| HalRoberts | 7/10 | 6425 days | 87% |
| Claire | 9/10 | 6429 days | 98% |
| Jennifer | 5/10 | 6429 days | 56% |
| Clive | 8/10 | 6429 days | 96% |
| Jane | 9/10 | 6429 days | 98% |
| Craig | 6/10 | 6429 days | 75% |
| Linda | 3/10 | 6429 days | 16% |
| Siobhan | 6/10 | 6429 days | 75% |
| ShoshanaAbrams | 9/10 | 6434 days | 98% |
| Elaine | 8/10 | 6434 days | 96% |
| Valerie | 8/10 | 6440 days | 96% |
| Martin | 10/10 | 6442 days | 100% |
| MichelleLowry | 10/10 | 6443 days | 100% |
| Cat | 6/10 | 6443 days | 75% |
| Marije | 8/10 | 6449 days | 96% |
| Christina | 8/10 | 6449 days | 96% |
| Sophie | 8/10 | 6449 days | 96% |
| GeorginaNolan | 7/10 | 6450 days | 87% |
| Roran | 6/10 | 6460 days | 75% |
| PamWalter | 8/10 | 6490 days | 96% |
| Leah | 10/10 | 6491 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
4.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.