Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Magic Travellers Network.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Magic Travellers Network
Valid Reviews
165 Valid Reviews
The Magic Travellers Network experience has a total of 170 reviews. There are 165 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 165 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
15% |
| 9/10 | 15 |
|
9% |
| 8/10 | 66 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
77.52% Average
The raw data average (mean) for all the Magic Travellers Network valid reviews is 77.52% and is based on 165 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
162 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 165 valid reviews, the experience has 162 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 162 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
14% |
| 9/10 | 15 |
|
9% |
| 8/10 | 65 |
|
40% |
| 7/10 | 38 |
|
23% |
| 6/10 | 12 |
|
7% |
| 5/10 | 3 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
77.72% Average
The raw data average (mean) for all the Magic Travellers Network face-to-face reviews is 77.72% and is based on 162 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| FlyKiwiFly | 8/10 | 4790 days | 96% |
| T J Andrews | 8/10 | 5171 days | 96% |
| Sandie Chan | 10/10 | 5566 days | 100% |
| Matty Boombatty | 10/10 | 5673 days | 100% |
| NicolaW | 10/10 | 5818 days | 100% |
| Laura | 7/10 | 5823 days | 87% |
| annma | 7/10 | 5828 days | 87% |
| CatherineA | 4/10 | 5849 days | 36% |
| CarolineZ | 7/10 | 5852 days | 87% |
| IngeB1 | 6/10 | 5853 days | 75% |
| EstherD | 7/10 | 5853 days | 87% |
| FloorN | 6/10 | 5853 days | 75% |
| Jows | 7/10 | 5863 days | 87% |
| SonnyL | 10/10 | 5867 days | 100% |
| LucyS | 10/10 | 5867 days | 100% |
| MattF | 7/10 | 5873 days | 87% |
| ClaudiaK | 5/10 | 5875 days | 56% |
| Jen | 9/10 | 5876 days | 98% |
| RachaelO | 10/10 | 5876 days | 100% |
| NinaH1 | 7/10 | 5876 days | 87% |
| Katy | 8/10 | 5877 days | 96% |
| Marianne | 7/10 | 5877 days | 87% |
| Debbie | 8/10 | 5877 days | 96% |
| Michelle | 9/10 | 5877 days | 98% |
| Miguel | 8/10 | 5877 days | 96% |
| Rachel | 8/10 | 5899 days | 96% |
| Saskia | 7/10 | 5899 days | 87% |
| Bernhard | 4/10 | 5899 days | 36% |
| Annemyn | 7/10 | 5899 days | 87% |
| Chris | 6/10 | 5899 days | 75% |
| Dan | 7/10 | 5900 days | 87% |
| Sally | 8/10 | 5900 days | 96% |
| Rosseel | 10/10 | 5900 days | 100% |
| Shona | 8/10 | 5900 days | 96% |
| Chooi | 7/10 | 5901 days | 87% |
| Soong | 7/10 | 5901 days | 87% |
| Lee | 6/10 | 5901 days | 75% |
| Hazel | 8/10 | 5901 days | 96% |
| Amy | 8/10 | 5901 days | 96% |
| louisa | 7/10 | 5902 days | 87% |
| Hironori | 7/10 | 5903 days | 87% |
| Christian | 7/10 | 5945 days | 87% |
| Liekens | 9/10 | 5947 days | 98% |
| Paula | 8/10 | 5952 days | 96% |
| jfletch | 8/10 | 5957 days | 96% |
| Junko | 6/10 | 5958 days | 75% |
| Teresa | 10/10 | 5958 days | 100% |
| Lisa | 7/10 | 5958 days | 87% |
| siobhan | 7/10 | 5960 days | 87% |
| Evelyn | 10/10 | 5961 days | 100% |
| Ben | 10/10 | 5967 days | 100% |
| Andy | 7/10 | 5990 days | 87% |
| Kevin Donaldson | 2/10 | 5999 days | 0% |
| David | 10/10 | 6001 days | 100% |
| Chris | 10/10 | 6002 days | 100% |
| Lara | 8/10 | 6004 days | 96% |
| Kay | 10/10 | 6006 days | 100% |
| Niamh | 7/10 | 6013 days | 87% |
| John Paul | 8/10 | 6022 days | 96% |
| Jimmy | 7/10 | 6024 days | 87% |
| Sarah | 4/10 | 6024 days | 36% |
| sabine | 10/10 | 6024 days | 100% |
| Laura | 7/10 | 6033 days | 87% |
| Elisabeth | 10/10 | 6033 days | 100% |
| Jenny | 10/10 | 6037 days | 100% |
| Amy Shields | 8/10 | 6037 days | 96% |
| Louise | 7/10 | 6046 days | 87% |
| Danna | 8/10 | 6066 days | 96% |
| Helen | 7/10 | 6075 days | 87% |
| Dean Field | 2/10 | 6198 days | 0% |
| Joanne M | 8/10 | 6202 days | 96% |
| Jeppe Fischer | 8/10 | 6202 days | 96% |
| Paul Cotter | 8/10 | 6202 days | 96% |
| Camilla | 7/10 | 6202 days | 87% |
| John | 8/10 | 6202 days | 96% |
| Kristin | 8/10 | 6202 days | 96% |
| Anna | 9/10 | 6203 days | 98% |
| Thibault | 7/10 | 6205 days | 87% |
| Leila | 8/10 | 6206 days | 96% |
| Sam | 8/10 | 6212 days | 96% |
| Claire | 8/10 | 6212 days | 96% |
| Rachael Hawson | 7/10 | 6212 days | 87% |
| Sarah Maudsley | 7/10 | 6212 days | 87% |
| Terri Williams | 8/10 | 6213 days | 96% |
| Kelly Noirin | 8/10 | 6213 days | 96% |
| Therese Axelsson | 4/10 | 6216 days | 36% |
| Stephen | 5/10 | 6217 days | 56% |
| Sabine | 9/10 | 6217 days | 98% |
| Hendrik | 8/10 | 6218 days | 96% |
| Lizzy | 9/10 | 6218 days | 98% |
| Tina Daly | 6/10 | 6218 days | 75% |
| Silvia | 8/10 | 6223 days | 96% |
| George Clark | 8/10 | 6223 days | 96% |
| Stephanie | 10/10 | 6238 days | 100% |
| Audrey | 10/10 | 6238 days | 100% |
| Hanna | 8/10 | 6239 days | 96% |
| Maree | 8/10 | 6239 days | 96% |
| Daniel | 8/10 | 6239 days | 96% |
| Orlaith | 8/10 | 6239 days | 96% |
| Lisa | 9/10 | 6239 days | 98% |
| John | 10/10 | 6240 days | 100% |
| Minke | 8/10 | 6240 days | 96% |
| Marigold | 7/10 | 6254 days | 87% |
| Debbie | 8/10 | 6262 days | 96% |
| Line Oehlinschloger | 9/10 | 6265 days | 98% |
| Andre Obineche | 8/10 | 6266 days | 96% |
| Laura Sutton | 7/10 | 6266 days | 87% |
| Warren | 8/10 | 6266 days | 96% |
| Assaf Kadury | 8/10 | 6266 days | 96% |
| Julia | 7/10 | 6266 days | 87% |
| Alannah McGurk | 10/10 | 6267 days | 100% |
| Alex | 8/10 | 6268 days | 96% |
| Jeroen | 8/10 | 6268 days | 96% |
| Mette de Graap | 8/10 | 6268 days | 96% |
| Paula Smith | 6/10 | 6269 days | 75% |
| Nick and Barbara | 10/10 | 6269 days | 100% |
| David | 8/10 | 6272 days | 96% |
| Daniela | 7/10 | 6272 days | 87% |
| Sarah | 8/10 | 6272 days | 96% |
| Andrew | 8/10 | 6273 days | 96% |
| Aggie Taug | 8/10 | 6274 days | 96% |
| Jonathan | 9/10 | 6274 days | 98% |
| Kay | 9/10 | 6297 days | 98% |
| Gerber Liselotte | 8/10 | 6300 days | 96% |
| Daphne | 8/10 | 6302 days | 96% |
| marion | 8/10 | 6307 days | 96% |
| Linda | 7/10 | 6307 days | 87% |
| Fiona | 8/10 | 6307 days | 96% |
| Rich | 8/10 | 6307 days | 96% |
| Ann | 8/10 | 6308 days | 96% |
| Christine | 8/10 | 6311 days | 96% |
| Juliana | 9/10 | 6311 days | 98% |
| Tom Clements | 7/10 | 6316 days | 87% |
| Martina | 8/10 | 6316 days | 96% |
| Paulina | 8/10 | 6316 days | 96% |
| Willemien | 7/10 | 6318 days | 87% |
| Richard Kindgren | 8/10 | 6318 days | 96% |
| silja tans | 6/10 | 6318 days | 75% |
| Natalia | 9/10 | 6512 days | 98% |
| Andy | 8/10 | 6513 days | 96% |
| FrankOosterwijk | 8/10 | 6513 days | 96% |
| Bridgy | 8/10 | 6516 days | 96% |
| Caroline | 7/10 | 6532 days | 87% |
| Diane | 8/10 | 6533 days | 96% |
| HalRoberts | 7/10 | 6538 days | 87% |
| Claire | 9/10 | 6542 days | 98% |
| Jennifer | 5/10 | 6542 days | 56% |
| Clive | 8/10 | 6542 days | 96% |
| Jane | 9/10 | 6542 days | 98% |
| Craig | 6/10 | 6542 days | 75% |
| Linda | 3/10 | 6542 days | 16% |
| Siobhan | 6/10 | 6542 days | 75% |
| ShoshanaAbrams | 9/10 | 6547 days | 98% |
| Elaine | 8/10 | 6547 days | 96% |
| Valerie | 8/10 | 6553 days | 96% |
| Martin | 10/10 | 6555 days | 100% |
| MichelleLowry | 10/10 | 6556 days | 100% |
| Cat | 6/10 | 6556 days | 75% |
| Marije | 8/10 | 6562 days | 96% |
| Christina | 8/10 | 6562 days | 96% |
| Sophie | 8/10 | 6562 days | 96% |
| GeorginaNolan | 7/10 | 6563 days | 87% |
| Roran | 6/10 | 6573 days | 75% |
| PamWalter | 8/10 | 6603 days | 96% |
| Leah | 10/10 | 6604 days | 100% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Magic Travellers Network experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.00% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Magic Travellers Network experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Magic Travellers Network experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.94% |
| 198 | -3.96% |
| 199 | -3.98% |
| 200 | -4.00% |
| 201 | -4.02% |
| 202 | -4.04% |
| 203 | -4.06% |
| … | … |
Balancing Adjustment
4.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.