Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 372 days | 100% |
| Jorian | 6/10 | 647 days | 71% |
| Luke | 1/10 | 676 days | 33% |
| Rahel Herzog | 10/10 | 707 days | 78% |
| Caroline | 10/10 | 1924 days | 5% |
| Mollie Q | 10/10 | 2016 days | 5% |
| Harold Riegle | 9/10 | 2076 days | 5% |
| Meike Wenzl | 10/10 | 2107 days | 5% |
| Birgit Assmann | 10/10 | 2107 days | 5% |
| jonathan vadennr | 10/10 | 2167 days | 5% |
| Mel Brittle | 1/10 | 2168 days | 2% |
| Tamzin | 9/10 | 2229 days | 4% |
| Maxime | 10/10 | 2382 days | 4% |
| Laura Duggan | 8/10 | 2412 days | 4% |
| Jeremy Wright | 9/10 | 2442 days | 4% |
| Damien Jacquet | 10/10 | 2442 days | 4% |
| Alice McCary | 9/10 | 2473 days | 4% |
| will.i.am | 8/10 | 2474 days | 4% |
| Andreas Jonsson | 6/10 | 2501 days | 3% |
| Neil Cook | 10/10 | 2501 days | 4% |
| Francois & Caroline | 8/10 | 2532 days | 4% |
| Brendan Jones | 10/10 | 2533 days | 4% |
| Jack | 10/10 | 2625 days | 4% |
| Jana Fickerova | 10/10 | 2777 days | 3% |
| Felicity Littlefair | 8/10 | 2866 days | 3% |
| Claire Judd | 10/10 | 2866 days | 3% |
| Baudry Manon | 10/10 | 2897 days | 3% |
| Cory Snegirev | 10/10 | 2897 days | 3% |
| Terry Boehmer | 2/10 | 2928 days | 1% |
| Lizzie Edmonds | 10/10 | 2955 days | 3% |
| Laura Meelynn | 9/10 | 2958 days | 3% |
| Stuart Atkinson | 9/10 | 2958 days | 3% |
| Audrey Barras | 9/10 | 2958 days | 3% |
| Anis Quentin | 9/10 | 2962 days | 3% |
| Alexandre Grasland | 9/10 | 2989 days | 3% |
| Hannah Martin | 10/10 | 3019 days | 3% |
| CARMERS | 5/10 | 3020 days | 2% |
| Dave Willems | 9/10 | 3050 days | 3% |
| Bruce Crombie | 10/10 | 3111 days | 3% |
| Alix Braouezec | 7/10 | 3142 days | 2% |
| Ben Bryant | 10/10 | 3142 days | 3% |
| Quentin Vercamer | 8/10 | 3187 days | 2% |
| Rachel Parker | 10/10 | 3203 days | 2% |
| Julie Boboli | 10/10 | 3203 days | 2% |
| Robin Aitchison | 8/10 | 3203 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3205 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3207 days | 2% |
| Christoph Grubmair | 7/10 | 3218 days | 2% |
| Matt Tribe | 8/10 | 3231 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3262 days | 1% |
| Ivars Šmits | 1/10 | 3262 days | 1% |
| H Q | 10/10 | 3262 days | 2% |
| Richard Buytendijk | 3/10 | 3262 days | 1% |
| Jacquelyn Fili | 10/10 | 3262 days | 2% |
| Asbjorn Osland | 8/10 | 3262 days | 2% |
| Dubrulle | 9/10 | 3282 days | 2% |
| Nathalie | 9/10 | 3287 days | 2% |
| Tom Wouda | 6/10 | 3288 days | 2% |
| Sascha Pohlers | 9/10 | 3293 days | 2% |
| Jennie Holland | 8/10 | 3295 days | 2% |
| Connor Hormell | 9/10 | 3297 days | 2% |
| Rose Guillaume | 9/10 | 3305 days | 2% |
| romain perroches | 7/10 | 3317 days | 2% |
| Soria Chher | 7/10 | 3317 days | 2% |
| Bina Johansson | 10/10 | 3317 days | 2% |
| Marie-Louise Förster | 10/10 | 3323 days | 2% |
| Roberta Peckham | 6/10 | 3323 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3323 days | 2% |
| Margo Bernard | 10/10 | 3323 days | 2% |
| Samuel Michalak | 8/10 | 3331 days | 2% |
| Eveline | 9/10 | 3333 days | 2% |
| Lorant julie | 3/10 | 3354 days | 1% |
| Tara Friel | 10/10 | 3384 days | 2% |
| Ivanova R | 9/10 | 3537 days | 2% |
| Diane T | 8/10 | 3537 days | 2% |
| Sarah van den Bos | 9/10 | 3537 days | 2% |
| Charly | 7/10 | 3542 days | 2% |
| Lorenz Pfisterer | 9/10 | 3549 days | 2% |
| Ardian G | 8/10 | 3549 days | 2% |
| Sophia and Karen | 7/10 | 3551 days | 2% |
| Julia | 10/10 | 3554 days | 2% |
| Helena | 7/10 | 3561 days | 2% |
| Kathryn Nolan | 9/10 | 3562 days | 2% |
| Jonathan Foskett | 8/10 | 3564 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3564 days | 2% |
| Adrien Gaumont | 8/10 | 3565 days | 2% |
| Lewis Whittle | 6/10 | 3579 days | 1% |
| Gerardo Furtado | 10/10 | 3586 days | 2% |
| Eileen Donzal | 10/10 | 3597 days | 2% |
| Naevon Espiritu | 9/10 | 3598 days | 2% |
| Leslie MORSS | 9/10 | 3598 days | 2% |
| Alice and James | 8/10 | 3606 days | 2% |
| Audrey and Max | 8/10 | 3611 days | 2% |
| Lazarela | 10/10 | 3615 days | 2% |
| Mark | 9/10 | 3628 days | 2% |
| Nathaniel Sutherland | 9/10 | 3628 days | 2% |
| alban guffroy | 10/10 | 3628 days | 2% |
| Sabine | 6/10 | 3643 days | 1% |
| Sierra Luciano | 10/10 | 3645 days | 2% |
| Steffen & Steffen | 8/10 | 3646 days | 1% |
| Georgia Coleman | 9/10 | 3650 days | 1% |
| Barra Shields | 7/10 | 3666 days | 1% |
| Vera Hutman | 9/10 | 3689 days | 1% |
| Laryssa Kwoczak | 4/10 | 3689 days | 1% |
| Kate | 9/10 | 3721 days | 1% |
| Liam Challenger | 10/10 | 3751 days | 1% |
| vicki scott | 10/10 | 3781 days | 1% |
| Melissa | 10/10 | 3813 days | 1% |
| Leigh Herman | 10/10 | 3842 days | 1% |
| Dusty D | 9/10 | 3842 days | 1% |
| Stuart Nelson | 10/10 | 3903 days | 1% |
| Emma | 10/10 | 3934 days | 1% |
| Elisa Felising | 10/10 | 3959 days | 1% |
| Sophie Horn | 9/10 | 3993 days | 1% |
| Bram and Laura | 9/10 | 4025 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4269 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4277 days | 0% |
| Mark | 8/10 | 4282 days | 0% |
| Jon Van Wren | 10/10 | 4300 days | 0% |
| daniele pontarin | 9/10 | 4300 days | 0% |
| Kathrin Deichmann | 9/10 | 4305 days | 0% |
| Bex Hyland | 8/10 | 4309 days | 0% |
| Matt Hyland | 8/10 | 4309 days | 0% |
| Marinette | 8/10 | 4312 days | 0% |
| Marinette | 9/10 | 4315 days | 0% |
| Frank Jensen | 8/10 | 4315 days | 0% |
| Antton Vappula | 8/10 | 4318 days | 0% |
| ursula Jaag | 10/10 | 4328 days | 0% |
| Rich Schmidt | 10/10 | 4353 days | 0% |
| David Monks | 10/10 | 4359 days | 0% |
| Cato de Haan | 10/10 | 4359 days | 0% |
| Gemma Woods | 10/10 | 4359 days | 0% |
| Myrte Crucq | 10/10 | 4359 days | 0% |
| Reisender Sohn | 10/10 | 4359 days | 0% |
| Nicolas Trezeguet | 9/10 | 4360 days | 0% |
| Emeline Dupre | 9/10 | 4360 days | 0% |
| G S | 5/10 | 4390 days | 1% |
| Jamie | 10/10 | 4419 days | 1% |
| tim archer | 10/10 | 4420 days | 1% |
| Kevin McEvoy | 10/10 | 4512 days | 1% |
| James Ellis | 10/10 | 4543 days | 1% |
| Aoife | 10/10 | 4604 days | 1% |
| russell hawkins | 10/10 | 4634 days | 1% |
| J Andrews | 6/10 | 4665 days | 1% |
| hector_dan | 10/10 | 4724 days | 1% |
| lewis done | 10/10 | 4724 days | 1% |
| Andrew Wemmer | 8/10 | 4753 days | 1% |
| Julie Lamart | 8/10 | 4764 days | 1% |
| Stevie | 8/10 | 4767 days | 1% |
| Megan Child | 9/10 | 4772 days | 1% |
| erikduinkerken | 9/10 | 4785 days | 1% |
| jerseyjim | 9/10 | 4785 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5016 days | 1% |
| Mark Westebring | 9/10 | 5017 days | 1% |
| Dana Wetzel | 10/10 | 5017 days | 1% |
| Rob Klauer | 9/10 | 5018 days | 1% |
| Val Phillips | 9/10 | 5023 days | 1% |
| Def Fem | 8/10 | 5025 days | 1% |
| Lucy Wilde | 9/10 | 5033 days | 1% |
| Dick Stewart | 9/10 | 5035 days | 1% |
| Harald | 6/10 | 5039 days | 1% |
| Mats Harstedt | 7/10 | 5039 days | 1% |
| Vincent & Lian | 7/10 | 5040 days | 1% |
| Johann Maier | 8/10 | 5043 days | 1% |
| Ozgla | 8/10 | 5043 days | 1% |
| Janicha Blumenthal | 8/10 | 5044 days | 1% |
| Eline Vakentijn | 7/10 | 5044 days | 1% |
| John Forrest | 8/10 | 5044 days | 1% |
| Schertenleib | 6/10 | 5046 days | 1% |
| Lepied | 8/10 | 5046 days | 1% |
| Scott Simpson | 8/10 | 5047 days | 1% |
| Filsack | 8/10 | 5051 days | 1% |
| Renate Rohlin | 8/10 | 5053 days | 1% |
| Sebastian | 8/10 | 5057 days | 1% |
| biddybid | 9/10 | 5090 days | 1% |
| Deirdre Hayes | 8/10 | 5127 days | 1% |
| Bart Goovaerts | 8/10 | 5137 days | 1% |
| Robin van der Linden | 8/10 | 5347 days | 1% |
| Fontvieille | 8/10 | 5348 days | 1% |
| Eric Grant | 8/10 | 5370 days | 1% |
| Becky Edney | 8/10 | 5370 days | 1% |
| Alice Bastiman | 7/10 | 5373 days | 1% |
| Claire Colquhoun | 9/10 | 5383 days | 1% |
| Vanessa Vogel | 7/10 | 5386 days | 1% |
| Melanie Berube | 9/10 | 5387 days | 1% |
| Jim & Rebecca | 9/10 | 5388 days | 1% |
| Canada | 7/10 | 5388 days | 1% |
| jedalton78 | 10/10 | 5396 days | 1% |
| Melanie Gruber | 8/10 | 5397 days | 1% |
| Zenager | 6/10 | 5397 days | 1% |
| Rebecca Stones | 7/10 | 5398 days | 1% |
| Nick Roberts | 8/10 | 5399 days | 1% |
| Hartheib Schmid | 8/10 | 5399 days | 1% |
| Thomas Reidinger | 8/10 | 5410 days | 1% |
| Belony | 8/10 | 5411 days | 1% |
| Sven | 6/10 | 5411 days | 1% |
| Olivia Carvill | 5/10 | 5412 days | 1% |
| Matthias | 9/10 | 5413 days | 1% |
| David and Wendy Lucas | 8/10 | 5413 days | 1% |
| Kris | 8/10 | 5414 days | 1% |
| Leontine van Laar | 8/10 | 5419 days | 1% |
| Calvin Parsons | 9/10 | 5424 days | 1% |
| Jen1804 | 10/10 | 5705 days | 1% |
| John Casey | 8/10 | 5742 days | 1% |
| Sorcha O's | 10/10 | 5742 days | 1% |
| Flora | 8/10 | 5763 days | 1% |
| Carolyn Clark | 5/10 | 5763 days | 1% |
| Tim | 9/10 | 5768 days | 1% |
| Maria Lorentzen | 8/10 | 5768 days | 1% |
| Krause | 8/10 | 5770 days | 1% |
| Thijs Schoemaker | 8/10 | 5775 days | 1% |
| Jackie | 8/10 | 5780 days | 1% |
| hermine Petz | 8/10 | 5783 days | 1% |
| Ulric | 7/10 | 5783 days | 1% |
| Fam Schuijers | 8/10 | 5784 days | 1% |
| Rob | 8/10 | 5787 days | 1% |
| marcoswi | 7/10 | 5795 days | 1% |
| Jens Bo Rykor | 8/10 | 5802 days | 1% |
| Ray | 8/10 | 5835 days | 1% |
| joannaw | 4/10 | 5836 days | 1% |
| florian | 8/10 | 5836 days | 1% |
| Sabrina Bazin | 9/10 | 5859 days | 1% |
| Laura McDaniel | 9/10 | 5859 days | 1% |
| Terry J | 5/10 | 5861 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5874 days | 1% |
| richardh | 8/10 | 5976 days | 1% |
| Philipp | 6/10 | 6090 days | 1% |
| JasminA | 7/10 | 6095 days | 1% |
| jjakkeren | 8/10 | 6095 days | 1% |
| rosil | 10/10 | 6095 days | 1% |
| Heide | 8/10 | 6098 days | 1% |
| Denys | 8/10 | 6100 days | 1% |
| Martina Bumiller | 10/10 | 6100 days | 1% |
| DennisK | 7/10 | 6107 days | 1% |
| LosItaly | 9/10 | 6107 days | 1% |
| Enno Brehm | 7/10 | 6107 days | 1% |
| Graham | 9/10 | 6108 days | 1% |
| AstridVG | 7/10 | 6111 days | 1% |
| Gillian | 8/10 | 6115 days | 1% |
| VenesJ | 9/10 | 6115 days | 1% |
| Silhan | 6/10 | 6115 days | 1% |
| DavidHilton | 7/10 | 6115 days | 1% |
| Mette | 7/10 | 6125 days | 1% |
| Linda | 7/10 | 6126 days | 1% |
| RobC1 | 9/10 | 6130 days | 1% |
| RichardB1 | 8/10 | 6130 days | 1% |
| JoT | 10/10 | 6130 days | 1% |
| RobH | 9/10 | 6131 days | 1% |
| Jows | 7/10 | 6131 days | 1% |
| Eugene | 9/10 | 6136 days | 1% |
| David | 9/10 | 6143 days | 1% |
| Lucy | 9/10 | 6145 days | 1% |
| markus Kieper | 8/10 | 6146 days | 1% |
| markus | 8/10 | 6159 days | 1% |
| Chris | 8/10 | 6162 days | 1% |
| Kathryn | 7/10 | 6162 days | 1% |
| Martha | 8/10 | 6162 days | 1% |
| Martina | 10/10 | 6163 days | 1% |
| Manuela | 10/10 | 6163 days | 1% |
| Andie | 7/10 | 6167 days | 1% |
| alex | 9/10 | 6167 days | 1% |
| Erik | 8/10 | 6167 days | 1% |
| Hans | 8/10 | 6167 days | 1% |
| George | 9/10 | 6171 days | 1% |
| Ten | 8/10 | 6175 days | 1% |
| Mat | 8/10 | 6212 days | 1% |
| Alice | 8/10 | 6228 days | 1% |
| Rowan | 10/10 | 6240 days | 1% |
| abby | 8/10 | 6252 days | 1% |
| maria d | 10/10 | 6337 days | 1% |
| Tim | 10/10 | 6347 days | 1% |
| Klaus Uhl | 10/10 | 6478 days | 1% |
| Phil Connelly | 8/10 | 6487 days | 1% |
| Amanda McCaig | 2/10 | 6491 days | 0% |
| Bethany Webster | 7/10 | 6494 days | 1% |
| Roger and Heather Smith | 10/10 | 6500 days | 1% |
| Kevin | 8/10 | 6580 days | 1% |
| Kate and Dave | 9/10 | 6697 days | 1% |
| Marieke Wilkamp | 8/10 | 6697 days | 1% |
| Stacey | 8/10 | 6805 days | 1% |
| Michael | 8/10 | 6813 days | 1% |
| Sandra | 8/10 | 6819 days | 1% |
| Shirley | 9/10 | 6819 days | 1% |
| Denise | 8/10 | 6819 days | 1% |
| Jill&Ben | 8/10 | 6823 days | 1% |
| Sally | 8/10 | 6823 days | 1% |
| Chatin Perrier | 7/10 | 6832 days | 1% |
| Susan | 9/10 | 6845 days | 1% |
| Lucy | 9/10 | 6858 days | 1% |
| Lucy | 10/10 | 6860 days | 1% |
| Lucy | 8/10 | 6860 days | 1% |
| Dave | 8/10 | 6877 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
4.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.