Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 375 days | 100% |
| Jorian | 6/10 | 650 days | 71% |
| Luke | 1/10 | 679 days | 33% |
| Rahel Herzog | 10/10 | 710 days | 77% |
| Caroline | 10/10 | 1927 days | 5% |
| Mollie Q | 10/10 | 2019 days | 5% |
| Harold Riegle | 9/10 | 2080 days | 5% |
| Meike Wenzl | 10/10 | 2111 days | 5% |
| Birgit Assmann | 10/10 | 2111 days | 5% |
| jonathan vadennr | 10/10 | 2171 days | 5% |
| Mel Brittle | 1/10 | 2171 days | 2% |
| Tamzin | 9/10 | 2232 days | 4% |
| Maxime | 10/10 | 2385 days | 4% |
| Laura Duggan | 8/10 | 2416 days | 4% |
| Jeremy Wright | 9/10 | 2446 days | 4% |
| Damien Jacquet | 10/10 | 2446 days | 4% |
| Alice McCary | 9/10 | 2477 days | 4% |
| will.i.am | 8/10 | 2477 days | 4% |
| Andreas Jonsson | 6/10 | 2505 days | 3% |
| Neil Cook | 10/10 | 2505 days | 4% |
| Francois & Caroline | 8/10 | 2536 days | 4% |
| Brendan Jones | 10/10 | 2536 days | 4% |
| Jack | 10/10 | 2628 days | 4% |
| Jana Fickerova | 10/10 | 2781 days | 3% |
| Felicity Littlefair | 8/10 | 2870 days | 3% |
| Claire Judd | 10/10 | 2870 days | 3% |
| Baudry Manon | 10/10 | 2901 days | 3% |
| Cory Snegirev | 10/10 | 2901 days | 3% |
| Terry Boehmer | 2/10 | 2932 days | 1% |
| Lizzie Edmonds | 10/10 | 2958 days | 3% |
| Laura Meelynn | 9/10 | 2962 days | 3% |
| Stuart Atkinson | 9/10 | 2962 days | 3% |
| Audrey Barras | 9/10 | 2962 days | 3% |
| Anis Quentin | 9/10 | 2965 days | 3% |
| Alexandre Grasland | 9/10 | 2993 days | 3% |
| Hannah Martin | 10/10 | 3023 days | 3% |
| CARMERS | 5/10 | 3023 days | 2% |
| Dave Willems | 9/10 | 3054 days | 3% |
| Bruce Crombie | 10/10 | 3115 days | 3% |
| Alix Braouezec | 7/10 | 3146 days | 2% |
| Ben Bryant | 10/10 | 3146 days | 3% |
| Quentin Vercamer | 8/10 | 3190 days | 2% |
| Rachel Parker | 10/10 | 3207 days | 2% |
| Julie Boboli | 10/10 | 3207 days | 2% |
| Robin Aitchison | 8/10 | 3207 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3208 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3210 days | 2% |
| Christoph Grubmair | 7/10 | 3221 days | 2% |
| Matt Tribe | 8/10 | 3235 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3266 days | 1% |
| Ivars Šmits | 1/10 | 3266 days | 1% |
| H Q | 10/10 | 3266 days | 2% |
| Richard Buytendijk | 3/10 | 3266 days | 1% |
| Jacquelyn Fili | 10/10 | 3266 days | 2% |
| Asbjorn Osland | 8/10 | 3266 days | 2% |
| Dubrulle | 9/10 | 3285 days | 2% |
| Nathalie | 9/10 | 3290 days | 2% |
| Tom Wouda | 6/10 | 3291 days | 2% |
| Sascha Pohlers | 9/10 | 3297 days | 2% |
| Jennie Holland | 8/10 | 3298 days | 2% |
| Connor Hormell | 9/10 | 3300 days | 2% |
| Rose Guillaume | 9/10 | 3308 days | 2% |
| romain perroches | 7/10 | 3320 days | 2% |
| Soria Chher | 7/10 | 3320 days | 2% |
| Bina Johansson | 10/10 | 3320 days | 2% |
| Marie-Louise Förster | 10/10 | 3327 days | 2% |
| Roberta Peckham | 6/10 | 3327 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3327 days | 2% |
| Margo Bernard | 10/10 | 3327 days | 2% |
| Samuel Michalak | 8/10 | 3334 days | 2% |
| Eveline | 9/10 | 3336 days | 2% |
| Lorant julie | 3/10 | 3358 days | 1% |
| Tara Friel | 10/10 | 3388 days | 2% |
| Ivanova R | 9/10 | 3540 days | 2% |
| Diane T | 8/10 | 3540 days | 2% |
| Sarah van den Bos | 9/10 | 3541 days | 2% |
| Charly | 7/10 | 3545 days | 2% |
| Lorenz Pfisterer | 9/10 | 3552 days | 2% |
| Ardian G | 8/10 | 3552 days | 2% |
| Sophia and Karen | 7/10 | 3554 days | 2% |
| Julia | 10/10 | 3557 days | 2% |
| Helena | 7/10 | 3564 days | 2% |
| Kathryn Nolan | 9/10 | 3565 days | 2% |
| Jonathan Foskett | 8/10 | 3567 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3567 days | 2% |
| Adrien Gaumont | 8/10 | 3568 days | 2% |
| Lewis Whittle | 6/10 | 3582 days | 1% |
| Gerardo Furtado | 10/10 | 3589 days | 2% |
| Eileen Donzal | 10/10 | 3601 days | 2% |
| Naevon Espiritu | 9/10 | 3601 days | 2% |
| Leslie MORSS | 9/10 | 3601 days | 2% |
| Alice and James | 8/10 | 3609 days | 2% |
| Audrey and Max | 8/10 | 3614 days | 2% |
| Lazarela | 10/10 | 3618 days | 2% |
| Mark | 9/10 | 3632 days | 2% |
| Nathaniel Sutherland | 9/10 | 3632 days | 2% |
| alban guffroy | 10/10 | 3632 days | 2% |
| Sabine | 6/10 | 3646 days | 1% |
| Sierra Luciano | 10/10 | 3648 days | 2% |
| Steffen & Steffen | 8/10 | 3649 days | 1% |
| Georgia Coleman | 9/10 | 3653 days | 1% |
| Barra Shields | 7/10 | 3669 days | 1% |
| Vera Hutman | 9/10 | 3693 days | 1% |
| Laryssa Kwoczak | 4/10 | 3693 days | 1% |
| Kate | 9/10 | 3724 days | 1% |
| Liam Challenger | 10/10 | 3754 days | 1% |
| vicki scott | 10/10 | 3785 days | 1% |
| Melissa | 10/10 | 3816 days | 1% |
| Leigh Herman | 10/10 | 3846 days | 1% |
| Dusty D | 9/10 | 3846 days | 1% |
| Stuart Nelson | 10/10 | 3907 days | 1% |
| Emma | 10/10 | 3938 days | 1% |
| Elisa Felising | 10/10 | 3962 days | 1% |
| Sophie Horn | 9/10 | 3997 days | 1% |
| Bram and Laura | 9/10 | 4028 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4272 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4280 days | 0% |
| Mark | 8/10 | 4285 days | 0% |
| Jon Van Wren | 10/10 | 4303 days | 0% |
| daniele pontarin | 9/10 | 4303 days | 0% |
| Kathrin Deichmann | 9/10 | 4308 days | 0% |
| Bex Hyland | 8/10 | 4312 days | 0% |
| Matt Hyland | 8/10 | 4312 days | 0% |
| Marinette | 8/10 | 4315 days | 0% |
| Marinette | 9/10 | 4318 days | 0% |
| Frank Jensen | 8/10 | 4318 days | 0% |
| Antton Vappula | 8/10 | 4321 days | 0% |
| ursula Jaag | 10/10 | 4331 days | 0% |
| Rich Schmidt | 10/10 | 4356 days | 0% |
| David Monks | 10/10 | 4362 days | 0% |
| Cato de Haan | 10/10 | 4362 days | 0% |
| Gemma Woods | 10/10 | 4362 days | 0% |
| Myrte Crucq | 10/10 | 4362 days | 0% |
| Reisender Sohn | 10/10 | 4362 days | 0% |
| Nicolas Trezeguet | 9/10 | 4363 days | 0% |
| Emeline Dupre | 9/10 | 4363 days | 0% |
| G S | 5/10 | 4393 days | 1% |
| Jamie | 10/10 | 4423 days | 1% |
| tim archer | 10/10 | 4423 days | 1% |
| Kevin McEvoy | 10/10 | 4515 days | 1% |
| James Ellis | 10/10 | 4546 days | 1% |
| Aoife | 10/10 | 4607 days | 1% |
| russell hawkins | 10/10 | 4637 days | 1% |
| J Andrews | 6/10 | 4668 days | 1% |
| hector_dan | 10/10 | 4727 days | 1% |
| lewis done | 10/10 | 4727 days | 1% |
| Andrew Wemmer | 8/10 | 4756 days | 1% |
| Julie Lamart | 8/10 | 4767 days | 1% |
| Stevie | 8/10 | 4770 days | 1% |
| Megan Child | 9/10 | 4775 days | 1% |
| erikduinkerken | 9/10 | 4788 days | 1% |
| jerseyjim | 9/10 | 4788 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5019 days | 1% |
| Mark Westebring | 9/10 | 5020 days | 1% |
| Dana Wetzel | 10/10 | 5020 days | 1% |
| Rob Klauer | 9/10 | 5021 days | 1% |
| Val Phillips | 9/10 | 5026 days | 1% |
| Def Fem | 8/10 | 5028 days | 1% |
| Lucy Wilde | 9/10 | 5036 days | 1% |
| Dick Stewart | 9/10 | 5038 days | 1% |
| Harald | 6/10 | 5042 days | 1% |
| Mats Harstedt | 7/10 | 5042 days | 1% |
| Vincent & Lian | 7/10 | 5043 days | 1% |
| Johann Maier | 8/10 | 5046 days | 1% |
| Ozgla | 8/10 | 5046 days | 1% |
| Janicha Blumenthal | 8/10 | 5047 days | 1% |
| Eline Vakentijn | 7/10 | 5047 days | 1% |
| John Forrest | 8/10 | 5047 days | 1% |
| Schertenleib | 6/10 | 5049 days | 1% |
| Lepied | 8/10 | 5049 days | 1% |
| Scott Simpson | 8/10 | 5050 days | 1% |
| Filsack | 8/10 | 5054 days | 1% |
| Renate Rohlin | 8/10 | 5056 days | 1% |
| Sebastian | 8/10 | 5060 days | 1% |
| biddybid | 9/10 | 5093 days | 1% |
| Deirdre Hayes | 8/10 | 5130 days | 1% |
| Bart Goovaerts | 8/10 | 5140 days | 1% |
| Robin van der Linden | 8/10 | 5350 days | 1% |
| Fontvieille | 8/10 | 5351 days | 1% |
| Eric Grant | 8/10 | 5373 days | 1% |
| Becky Edney | 8/10 | 5373 days | 1% |
| Alice Bastiman | 7/10 | 5376 days | 1% |
| Claire Colquhoun | 9/10 | 5386 days | 1% |
| Vanessa Vogel | 7/10 | 5389 days | 1% |
| Melanie Berube | 9/10 | 5390 days | 1% |
| Jim & Rebecca | 9/10 | 5391 days | 1% |
| Canada | 7/10 | 5391 days | 1% |
| jedalton78 | 10/10 | 5399 days | 1% |
| Melanie Gruber | 8/10 | 5400 days | 1% |
| Zenager | 6/10 | 5400 days | 1% |
| Rebecca Stones | 7/10 | 5401 days | 1% |
| Nick Roberts | 8/10 | 5402 days | 1% |
| Hartheib Schmid | 8/10 | 5402 days | 1% |
| Thomas Reidinger | 8/10 | 5413 days | 1% |
| Belony | 8/10 | 5414 days | 1% |
| Sven | 6/10 | 5414 days | 1% |
| Olivia Carvill | 5/10 | 5415 days | 1% |
| Matthias | 9/10 | 5416 days | 1% |
| David and Wendy Lucas | 8/10 | 5416 days | 1% |
| Kris | 8/10 | 5417 days | 1% |
| Leontine van Laar | 8/10 | 5422 days | 1% |
| Calvin Parsons | 9/10 | 5427 days | 1% |
| Jen1804 | 10/10 | 5708 days | 1% |
| John Casey | 8/10 | 5745 days | 1% |
| Sorcha O's | 10/10 | 5745 days | 1% |
| Flora | 8/10 | 5766 days | 1% |
| Carolyn Clark | 5/10 | 5766 days | 1% |
| Tim | 9/10 | 5771 days | 1% |
| Maria Lorentzen | 8/10 | 5771 days | 1% |
| Krause | 8/10 | 5773 days | 1% |
| Thijs Schoemaker | 8/10 | 5778 days | 1% |
| Jackie | 8/10 | 5783 days | 1% |
| hermine Petz | 8/10 | 5786 days | 1% |
| Ulric | 7/10 | 5786 days | 1% |
| Fam Schuijers | 8/10 | 5787 days | 1% |
| Rob | 8/10 | 5790 days | 1% |
| marcoswi | 7/10 | 5798 days | 1% |
| Jens Bo Rykor | 8/10 | 5805 days | 1% |
| Ray | 8/10 | 5838 days | 1% |
| joannaw | 4/10 | 5839 days | 1% |
| florian | 8/10 | 5839 days | 1% |
| Sabrina Bazin | 9/10 | 5862 days | 1% |
| Laura McDaniel | 9/10 | 5862 days | 1% |
| Terry J | 5/10 | 5864 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5877 days | 1% |
| richardh | 8/10 | 5979 days | 1% |
| Philipp | 6/10 | 6093 days | 1% |
| JasminA | 7/10 | 6098 days | 1% |
| jjakkeren | 8/10 | 6098 days | 1% |
| rosil | 10/10 | 6098 days | 1% |
| Heide | 8/10 | 6101 days | 1% |
| Denys | 8/10 | 6103 days | 1% |
| Martina Bumiller | 10/10 | 6103 days | 1% |
| DennisK | 7/10 | 6110 days | 1% |
| LosItaly | 9/10 | 6110 days | 1% |
| Enno Brehm | 7/10 | 6110 days | 1% |
| Graham | 9/10 | 6112 days | 1% |
| AstridVG | 7/10 | 6114 days | 1% |
| Gillian | 8/10 | 6118 days | 1% |
| VenesJ | 9/10 | 6118 days | 1% |
| Silhan | 6/10 | 6118 days | 1% |
| DavidHilton | 7/10 | 6118 days | 1% |
| Mette | 7/10 | 6129 days | 1% |
| Linda | 7/10 | 6130 days | 1% |
| RobC1 | 9/10 | 6133 days | 1% |
| RichardB1 | 8/10 | 6133 days | 1% |
| JoT | 10/10 | 6133 days | 1% |
| RobH | 9/10 | 6134 days | 1% |
| Jows | 7/10 | 6135 days | 1% |
| Eugene | 9/10 | 6140 days | 1% |
| David | 9/10 | 6146 days | 1% |
| Lucy | 9/10 | 6149 days | 1% |
| markus Kieper | 8/10 | 6149 days | 1% |
| markus | 8/10 | 6163 days | 1% |
| Chris | 8/10 | 6165 days | 1% |
| Kathryn | 7/10 | 6165 days | 1% |
| Martha | 8/10 | 6165 days | 1% |
| Martina | 10/10 | 6166 days | 1% |
| Manuela | 10/10 | 6166 days | 1% |
| Andie | 7/10 | 6170 days | 1% |
| alex | 9/10 | 6170 days | 1% |
| Erik | 8/10 | 6170 days | 1% |
| Hans | 8/10 | 6170 days | 1% |
| George | 9/10 | 6175 days | 1% |
| Ten | 8/10 | 6179 days | 1% |
| Mat | 8/10 | 6215 days | 1% |
| Alice | 8/10 | 6231 days | 1% |
| Rowan | 10/10 | 6244 days | 1% |
| abby | 8/10 | 6255 days | 1% |
| maria d | 10/10 | 6340 days | 1% |
| Tim | 10/10 | 6350 days | 1% |
| Klaus Uhl | 10/10 | 6481 days | 1% |
| Phil Connelly | 8/10 | 6490 days | 1% |
| Amanda McCaig | 2/10 | 6494 days | 0% |
| Bethany Webster | 7/10 | 6497 days | 1% |
| Roger and Heather Smith | 10/10 | 6503 days | 1% |
| Kevin | 8/10 | 6583 days | 1% |
| Kate and Dave | 9/10 | 6700 days | 1% |
| Marieke Wilkamp | 8/10 | 6700 days | 1% |
| Stacey | 8/10 | 6808 days | 1% |
| Michael | 8/10 | 6816 days | 1% |
| Sandra | 8/10 | 6822 days | 1% |
| Shirley | 9/10 | 6822 days | 1% |
| Denise | 8/10 | 6822 days | 1% |
| Jill&Ben | 8/10 | 6826 days | 1% |
| Sally | 8/10 | 6826 days | 1% |
| Chatin Perrier | 7/10 | 6835 days | 1% |
| Susan | 9/10 | 6848 days | 1% |
| Lucy | 9/10 | 6861 days | 1% |
| Lucy | 10/10 | 6863 days | 1% |
| Lucy | 8/10 | 6863 days | 1% |
| Dave | 8/10 | 6880 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
4.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.