Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 93 days | 100% |
| Jorian | 6/10 | 368 days | 80% |
| Luke | 1/10 | 397 days | 37% |
| Rahel Herzog | 10/10 | 428 days | 90% |
| Caroline | 10/10 | 1645 days | 7% |
| Mollie Q | 10/10 | 1737 days | 5% |
| Harold Riegle | 9/10 | 1797 days | 5% |
| Meike Wenzl | 10/10 | 1828 days | 5% |
| Birgit Assmann | 10/10 | 1828 days | 5% |
| jonathan vadennr | 10/10 | 1888 days | 5% |
| Mel Brittle | 1/10 | 1889 days | 2% |
| Tamzin | 9/10 | 1950 days | 5% |
| Maxime | 10/10 | 2103 days | 4% |
| Laura Duggan | 8/10 | 2133 days | 4% |
| Jeremy Wright | 9/10 | 2163 days | 4% |
| Damien Jacquet | 10/10 | 2163 days | 4% |
| Alice McCary | 9/10 | 2194 days | 4% |
| will.i.am | 8/10 | 2195 days | 4% |
| Andreas Jonsson | 6/10 | 2222 days | 4% |
| Neil Cook | 10/10 | 2222 days | 4% |
| Francois & Caroline | 8/10 | 2253 days | 4% |
| Brendan Jones | 10/10 | 2254 days | 4% |
| Jack | 10/10 | 2346 days | 4% |
| Jana Fickerova | 10/10 | 2498 days | 4% |
| Felicity Littlefair | 8/10 | 2587 days | 3% |
| Claire Judd | 10/10 | 2587 days | 3% |
| Baudry Manon | 10/10 | 2618 days | 3% |
| Cory Snegirev | 10/10 | 2618 days | 3% |
| Terry Boehmer | 2/10 | 2649 days | 2% |
| Lizzie Edmonds | 10/10 | 2676 days | 3% |
| Laura Meelynn | 9/10 | 2679 days | 3% |
| Stuart Atkinson | 9/10 | 2679 days | 3% |
| Audrey Barras | 9/10 | 2679 days | 3% |
| Anis Quentin | 9/10 | 2683 days | 3% |
| Alexandre Grasland | 9/10 | 2710 days | 3% |
| Hannah Martin | 10/10 | 2740 days | 3% |
| CARMERS | 5/10 | 2741 days | 2% |
| Dave Willems | 9/10 | 2771 days | 3% |
| Bruce Crombie | 10/10 | 2832 days | 3% |
| Alix Braouezec | 7/10 | 2863 days | 3% |
| Ben Bryant | 10/10 | 2863 days | 3% |
| Quentin Vercamer | 8/10 | 2908 days | 3% |
| Rachel Parker | 10/10 | 2924 days | 3% |
| Julie Boboli | 10/10 | 2924 days | 3% |
| Robin Aitchison | 8/10 | 2924 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2926 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2928 days | 3% |
| Christoph Grubmair | 7/10 | 2939 days | 3% |
| Matt Tribe | 8/10 | 2952 days | 3% |
| Danielle Ingbrigtson | 2/10 | 2983 days | 1% |
| Ivars Šmits | 1/10 | 2983 days | 1% |
| H Q | 10/10 | 2983 days | 3% |
| Richard Buytendijk | 3/10 | 2983 days | 1% |
| Jacquelyn Fili | 10/10 | 2983 days | 3% |
| Asbjorn Osland | 8/10 | 2983 days | 3% |
| Dubrulle | 9/10 | 3003 days | 3% |
| Nathalie | 9/10 | 3008 days | 3% |
| Tom Wouda | 6/10 | 3009 days | 2% |
| Sascha Pohlers | 9/10 | 3014 days | 3% |
| Jennie Holland | 8/10 | 3016 days | 3% |
| Connor Hormell | 9/10 | 3018 days | 3% |
| Rose Guillaume | 9/10 | 3026 days | 3% |
| romain perroches | 7/10 | 3038 days | 2% |
| Soria Chher | 7/10 | 3038 days | 2% |
| Bina Johansson | 10/10 | 3038 days | 3% |
| Marie-Louise Förster | 10/10 | 3044 days | 3% |
| Roberta Peckham | 6/10 | 3044 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3044 days | 3% |
| Margo Bernard | 10/10 | 3044 days | 3% |
| Samuel Michalak | 8/10 | 3052 days | 3% |
| Eveline | 9/10 | 3054 days | 3% |
| Lorant julie | 3/10 | 3075 days | 1% |
| Tara Friel | 10/10 | 3105 days | 2% |
| Ivanova R | 9/10 | 3258 days | 2% |
| Diane T | 8/10 | 3258 days | 2% |
| Sarah van den Bos | 9/10 | 3258 days | 2% |
| Charly | 7/10 | 3263 days | 2% |
| Lorenz Pfisterer | 9/10 | 3270 days | 2% |
| Ardian G | 8/10 | 3270 days | 2% |
| Sophia and Karen | 7/10 | 3272 days | 2% |
| Julia | 10/10 | 3275 days | 2% |
| Helena | 7/10 | 3282 days | 2% |
| Kathryn Nolan | 9/10 | 3283 days | 2% |
| Jonathan Foskett | 8/10 | 3285 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3285 days | 2% |
| Adrien Gaumont | 8/10 | 3286 days | 2% |
| Lewis Whittle | 6/10 | 3300 days | 2% |
| Gerardo Furtado | 10/10 | 3307 days | 2% |
| Eileen Donzal | 10/10 | 3318 days | 2% |
| Naevon Espiritu | 9/10 | 3319 days | 2% |
| Leslie MORSS | 9/10 | 3319 days | 2% |
| Alice and James | 8/10 | 3327 days | 2% |
| Audrey and Max | 8/10 | 3332 days | 2% |
| Lazarela | 10/10 | 3336 days | 2% |
| Mark | 9/10 | 3349 days | 2% |
| Nathaniel Sutherland | 9/10 | 3349 days | 2% |
| alban guffroy | 10/10 | 3349 days | 2% |
| Sabine | 6/10 | 3364 days | 2% |
| Sierra Luciano | 10/10 | 3366 days | 2% |
| Steffen & Steffen | 8/10 | 3367 days | 2% |
| Georgia Coleman | 9/10 | 3371 days | 2% |
| Barra Shields | 7/10 | 3387 days | 2% |
| Vera Hutman | 9/10 | 3410 days | 2% |
| Laryssa Kwoczak | 4/10 | 3410 days | 1% |
| Kate | 9/10 | 3442 days | 2% |
| Liam Challenger | 10/10 | 3472 days | 2% |
| vicki scott | 10/10 | 3502 days | 2% |
| Melissa | 10/10 | 3534 days | 2% |
| Leigh Herman | 10/10 | 3563 days | 2% |
| Dusty D | 9/10 | 3563 days | 2% |
| Stuart Nelson | 10/10 | 3624 days | 1% |
| Emma | 10/10 | 3655 days | 1% |
| Elisa Felising | 10/10 | 3680 days | 1% |
| Sophie Horn | 9/10 | 3714 days | 1% |
| Bram and Laura | 9/10 | 3746 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 3990 days | 1% |
| Maria-Julia Frilaj | 9/10 | 3998 days | 1% |
| Mark | 8/10 | 4003 days | 1% |
| Jon Van Wren | 10/10 | 4021 days | 1% |
| daniele pontarin | 9/10 | 4021 days | 1% |
| Kathrin Deichmann | 9/10 | 4026 days | 1% |
| Bex Hyland | 8/10 | 4030 days | 1% |
| Matt Hyland | 8/10 | 4030 days | 1% |
| Marinette | 8/10 | 4033 days | 1% |
| Marinette | 9/10 | 4036 days | 1% |
| Frank Jensen | 8/10 | 4036 days | 1% |
| Antton Vappula | 8/10 | 4039 days | 1% |
| ursula Jaag | 10/10 | 4049 days | 1% |
| Rich Schmidt | 10/10 | 4074 days | 1% |
| David Monks | 10/10 | 4080 days | 1% |
| Cato de Haan | 10/10 | 4080 days | 1% |
| Gemma Woods | 10/10 | 4080 days | 1% |
| Myrte Crucq | 10/10 | 4080 days | 1% |
| Reisender Sohn | 10/10 | 4080 days | 1% |
| Nicolas Trezeguet | 9/10 | 4081 days | 1% |
| Emeline Dupre | 9/10 | 4081 days | 1% |
| G S | 5/10 | 4111 days | 0% |
| Jamie | 10/10 | 4140 days | 0% |
| tim archer | 10/10 | 4141 days | 0% |
| Kevin McEvoy | 10/10 | 4233 days | 0% |
| James Ellis | 10/10 | 4264 days | 0% |
| Aoife | 10/10 | 4325 days | 0% |
| russell hawkins | 10/10 | 4355 days | 0% |
| J Andrews | 6/10 | 4386 days | 1% |
| hector_dan | 10/10 | 4445 days | 1% |
| lewis done | 10/10 | 4445 days | 1% |
| Andrew Wemmer | 8/10 | 4474 days | 1% |
| Julie Lamart | 8/10 | 4485 days | 1% |
| Stevie | 8/10 | 4488 days | 1% |
| Megan Child | 9/10 | 4493 days | 1% |
| erikduinkerken | 9/10 | 4506 days | 1% |
| jerseyjim | 9/10 | 4506 days | 1% |
| Margreet Hanemaaijer | 9/10 | 4737 days | 1% |
| Mark Westebring | 9/10 | 4738 days | 1% |
| Dana Wetzel | 10/10 | 4738 days | 1% |
| Rob Klauer | 9/10 | 4739 days | 1% |
| Val Phillips | 9/10 | 4744 days | 1% |
| Def Fem | 8/10 | 4746 days | 1% |
| Lucy Wilde | 9/10 | 4754 days | 1% |
| Dick Stewart | 9/10 | 4756 days | 1% |
| Harald | 6/10 | 4760 days | 1% |
| Mats Harstedt | 7/10 | 4760 days | 1% |
| Vincent & Lian | 7/10 | 4761 days | 1% |
| Johann Maier | 8/10 | 4764 days | 1% |
| Ozgla | 8/10 | 4764 days | 1% |
| Janicha Blumenthal | 8/10 | 4765 days | 1% |
| Eline Vakentijn | 7/10 | 4765 days | 1% |
| John Forrest | 8/10 | 4765 days | 1% |
| Schertenleib | 6/10 | 4767 days | 1% |
| Lepied | 8/10 | 4767 days | 1% |
| Scott Simpson | 8/10 | 4768 days | 1% |
| Filsack | 8/10 | 4772 days | 1% |
| Renate Rohlin | 8/10 | 4774 days | 1% |
| Sebastian | 8/10 | 4778 days | 1% |
| biddybid | 9/10 | 4811 days | 1% |
| Deirdre Hayes | 8/10 | 4848 days | 1% |
| Bart Goovaerts | 8/10 | 4858 days | 1% |
| Robin van der Linden | 8/10 | 5068 days | 1% |
| Fontvieille | 8/10 | 5069 days | 1% |
| Eric Grant | 8/10 | 5091 days | 1% |
| Becky Edney | 8/10 | 5091 days | 1% |
| Alice Bastiman | 7/10 | 5094 days | 1% |
| Claire Colquhoun | 9/10 | 5104 days | 1% |
| Vanessa Vogel | 7/10 | 5107 days | 1% |
| Melanie Berube | 9/10 | 5108 days | 1% |
| Jim & Rebecca | 9/10 | 5109 days | 1% |
| Canada | 7/10 | 5109 days | 1% |
| jedalton78 | 10/10 | 5117 days | 1% |
| Melanie Gruber | 8/10 | 5118 days | 1% |
| Zenager | 6/10 | 5118 days | 1% |
| Rebecca Stones | 7/10 | 5119 days | 1% |
| Nick Roberts | 8/10 | 5120 days | 1% |
| Hartheib Schmid | 8/10 | 5120 days | 1% |
| Thomas Reidinger | 8/10 | 5131 days | 1% |
| Belony | 8/10 | 5132 days | 1% |
| Sven | 6/10 | 5132 days | 1% |
| Olivia Carvill | 5/10 | 5133 days | 1% |
| Matthias | 9/10 | 5134 days | 1% |
| David and Wendy Lucas | 8/10 | 5134 days | 1% |
| Kris | 8/10 | 5135 days | 1% |
| Leontine van Laar | 8/10 | 5140 days | 1% |
| Calvin Parsons | 9/10 | 5145 days | 1% |
| Jen1804 | 10/10 | 5426 days | 1% |
| John Casey | 8/10 | 5463 days | 1% |
| Sorcha O's | 10/10 | 5463 days | 1% |
| Flora | 8/10 | 5484 days | 1% |
| Carolyn Clark | 5/10 | 5484 days | 1% |
| Tim | 9/10 | 5489 days | 1% |
| Maria Lorentzen | 8/10 | 5489 days | 1% |
| Krause | 8/10 | 5491 days | 1% |
| Thijs Schoemaker | 8/10 | 5496 days | 1% |
| Jackie | 8/10 | 5501 days | 1% |
| hermine Petz | 8/10 | 5504 days | 1% |
| Ulric | 7/10 | 5504 days | 1% |
| Fam Schuijers | 8/10 | 5505 days | 1% |
| Rob | 8/10 | 5508 days | 1% |
| marcoswi | 7/10 | 5516 days | 1% |
| Jens Bo Rykor | 8/10 | 5523 days | 1% |
| Ray | 8/10 | 5556 days | 1% |
| joannaw | 4/10 | 5557 days | 1% |
| florian | 8/10 | 5557 days | 1% |
| Sabrina Bazin | 9/10 | 5580 days | 1% |
| Laura McDaniel | 9/10 | 5580 days | 1% |
| Terry J | 5/10 | 5582 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5595 days | 1% |
| richardh | 8/10 | 5697 days | 1% |
| Philipp | 6/10 | 5811 days | 1% |
| JasminA | 7/10 | 5816 days | 1% |
| jjakkeren | 8/10 | 5816 days | 1% |
| rosil | 10/10 | 5816 days | 1% |
| Heide | 8/10 | 5819 days | 1% |
| Denys | 8/10 | 5821 days | 1% |
| Martina Bumiller | 10/10 | 5821 days | 1% |
| DennisK | 7/10 | 5828 days | 1% |
| LosItaly | 9/10 | 5828 days | 1% |
| Enno Brehm | 7/10 | 5828 days | 1% |
| Graham | 9/10 | 5829 days | 1% |
| AstridVG | 7/10 | 5832 days | 1% |
| Gillian | 8/10 | 5836 days | 1% |
| VenesJ | 9/10 | 5836 days | 1% |
| Silhan | 6/10 | 5836 days | 1% |
| DavidHilton | 7/10 | 5836 days | 1% |
| Mette | 7/10 | 5846 days | 1% |
| Linda | 7/10 | 5847 days | 1% |
| RobC1 | 9/10 | 5851 days | 1% |
| RichardB1 | 8/10 | 5851 days | 1% |
| JoT | 10/10 | 5851 days | 1% |
| RobH | 9/10 | 5852 days | 1% |
| Jows | 7/10 | 5852 days | 1% |
| Eugene | 9/10 | 5857 days | 1% |
| David | 9/10 | 5864 days | 1% |
| Lucy | 9/10 | 5866 days | 1% |
| markus Kieper | 8/10 | 5867 days | 1% |
| markus | 8/10 | 5880 days | 1% |
| Chris | 8/10 | 5883 days | 1% |
| Kathryn | 7/10 | 5883 days | 1% |
| Martha | 8/10 | 5883 days | 1% |
| Martina | 10/10 | 5884 days | 1% |
| Manuela | 10/10 | 5884 days | 1% |
| Andie | 7/10 | 5888 days | 1% |
| alex | 9/10 | 5888 days | 1% |
| Erik | 8/10 | 5888 days | 1% |
| Hans | 8/10 | 5888 days | 1% |
| George | 9/10 | 5892 days | 1% |
| Ten | 8/10 | 5896 days | 1% |
| Mat | 8/10 | 5933 days | 1% |
| Alice | 8/10 | 5949 days | 1% |
| Rowan | 10/10 | 5961 days | 1% |
| abby | 8/10 | 5972 days | 1% |
| maria d | 10/10 | 6058 days | 1% |
| Tim | 10/10 | 6068 days | 1% |
| Klaus Uhl | 10/10 | 6199 days | 1% |
| Phil Connelly | 8/10 | 6208 days | 1% |
| Amanda McCaig | 2/10 | 6212 days | 0% |
| Bethany Webster | 7/10 | 6215 days | 1% |
| Roger and Heather Smith | 10/10 | 6221 days | 1% |
| Kevin | 8/10 | 6301 days | 1% |
| Kate and Dave | 9/10 | 6418 days | 1% |
| Marieke Wilkamp | 8/10 | 6418 days | 1% |
| Stacey | 8/10 | 6526 days | 1% |
| Michael | 8/10 | 6534 days | 1% |
| Sandra | 8/10 | 6540 days | 1% |
| Shirley | 9/10 | 6540 days | 1% |
| Denise | 8/10 | 6540 days | 1% |
| Jill&Ben | 8/10 | 6544 days | 1% |
| Sally | 8/10 | 6544 days | 1% |
| Chatin Perrier | 7/10 | 6553 days | 1% |
| Susan | 9/10 | 6566 days | 1% |
| Lucy | 9/10 | 6579 days | 1% |
| Lucy | 10/10 | 6581 days | 1% |
| Lucy | 8/10 | 6581 days | 1% |
| Dave | 8/10 | 6598 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.66% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 55 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 81 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 78 | -1.59% |
| 79 | -1.62% |
| 80 | -1.64% |
| 81 | -1.66% |
| 82 | -1.68% |
| 83 | -1.70% |
| 84 | -1.72% |
| … | … |
Balancing Adjustment
3.53% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.