G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 61 days | 100% |
| Jorian | 6/10 | 336 days | 81% |
| Luke | 1/10 | 365 days | 38% |
| Rahel Herzog | 10/10 | 396 days | 91% |
| Caroline | 10/10 | 1613 days | 8% |
| Mollie Q | 10/10 | 1705 days | 6% |
| Harold Riegle | 9/10 | 1765 days | 5% |
| Meike Wenzl | 10/10 | 1796 days | 5% |
| Birgit Assmann | 10/10 | 1796 days | 5% |
| jonathan vadennr | 10/10 | 1856 days | 5% |
| Mel Brittle | 1/10 | 1857 days | 2% |
| Tamzin | 9/10 | 1918 days | 5% |
| Maxime | 10/10 | 2071 days | 4% |
| Laura Duggan | 8/10 | 2101 days | 4% |
| Jeremy Wright | 9/10 | 2131 days | 4% |
| Damien Jacquet | 10/10 | 2131 days | 4% |
| Alice McCary | 9/10 | 2162 days | 4% |
| will.i.am | 8/10 | 2163 days | 4% |
| Andreas Jonsson | 6/10 | 2190 days | 4% |
| Neil Cook | 10/10 | 2190 days | 4% |
| Francois & Caroline | 8/10 | 2221 days | 4% |
| Brendan Jones | 10/10 | 2222 days | 4% |
| Jack | 10/10 | 2314 days | 4% |
| Jana Fickerova | 10/10 | 2466 days | 4% |
| Felicity Littlefair | 8/10 | 2555 days | 3% |
| Claire Judd | 10/10 | 2555 days | 4% |
| Baudry Manon | 10/10 | 2586 days | 3% |
| Cory Snegirev | 10/10 | 2586 days | 3% |
| Terry Boehmer | 2/10 | 2617 days | 2% |
| Lizzie Edmonds | 10/10 | 2644 days | 3% |
| Laura Meelynn | 9/10 | 2647 days | 3% |
| Stuart Atkinson | 9/10 | 2647 days | 3% |
| Audrey Barras | 9/10 | 2647 days | 3% |
| Anis Quentin | 9/10 | 2651 days | 3% |
| Alexandre Grasland | 9/10 | 2678 days | 3% |
| Hannah Martin | 10/10 | 2708 days | 3% |
| CARMERS | 5/10 | 2709 days | 2% |
| Dave Willems | 9/10 | 2739 days | 3% |
| Bruce Crombie | 10/10 | 2800 days | 3% |
| Alix Braouezec | 7/10 | 2831 days | 3% |
| Ben Bryant | 10/10 | 2831 days | 3% |
| Quentin Vercamer | 8/10 | 2876 days | 3% |
| Rachel Parker | 10/10 | 2892 days | 3% |
| Julie Boboli | 10/10 | 2892 days | 3% |
| Robin Aitchison | 8/10 | 2892 days | 3% |
| Jessica and Jonny Pollard | 8/10 | 2894 days | 3% |
| ALEXANDRE ESCOT | 8/10 | 2896 days | 3% |
| Christoph Grubmair | 7/10 | 2907 days | 3% |
| Matt Tribe | 8/10 | 2920 days | 3% |
| Danielle Ingbrigtson | 2/10 | 2951 days | 1% |
| Ivars Šmits | 1/10 | 2951 days | 1% |
| H Q | 10/10 | 2951 days | 3% |
| Richard Buytendijk | 3/10 | 2951 days | 1% |
| Jacquelyn Fili | 10/10 | 2951 days | 3% |
| Asbjorn Osland | 8/10 | 2951 days | 3% |
| Dubrulle | 9/10 | 2971 days | 3% |
| Nathalie | 9/10 | 2976 days | 3% |
| Tom Wouda | 6/10 | 2977 days | 2% |
| Sascha Pohlers | 9/10 | 2982 days | 3% |
| Jennie Holland | 8/10 | 2984 days | 3% |
| Connor Hormell | 9/10 | 2986 days | 3% |
| Rose Guillaume | 9/10 | 2994 days | 3% |
| romain perroches | 7/10 | 3006 days | 2% |
| Soria Chher | 7/10 | 3006 days | 2% |
| Bina Johansson | 10/10 | 3006 days | 3% |
| Marie-Louise Förster | 10/10 | 3012 days | 3% |
| Roberta Peckham | 6/10 | 3012 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3012 days | 3% |
| Margo Bernard | 10/10 | 3012 days | 3% |
| Samuel Michalak | 8/10 | 3020 days | 3% |
| Eveline | 9/10 | 3022 days | 3% |
| Lorant julie | 3/10 | 3043 days | 1% |
| Tara Friel | 10/10 | 3073 days | 3% |
| Ivanova R | 9/10 | 3226 days | 2% |
| Diane T | 8/10 | 3226 days | 2% |
| Sarah van den Bos | 9/10 | 3226 days | 2% |
| Charly | 7/10 | 3231 days | 2% |
| Lorenz Pfisterer | 9/10 | 3238 days | 2% |
| Ardian G | 8/10 | 3238 days | 2% |
| Sophia and Karen | 7/10 | 3240 days | 2% |
| Julia | 10/10 | 3243 days | 2% |
| Helena | 7/10 | 3250 days | 2% |
| Kathryn Nolan | 9/10 | 3251 days | 2% |
| Jonathan Foskett | 8/10 | 3253 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3253 days | 2% |
| Adrien Gaumont | 8/10 | 3254 days | 2% |
| Lewis Whittle | 6/10 | 3268 days | 2% |
| Gerardo Furtado | 10/10 | 3275 days | 2% |
| Eileen Donzal | 10/10 | 3286 days | 2% |
| Naevon Espiritu | 9/10 | 3287 days | 2% |
| Leslie MORSS | 9/10 | 3287 days | 2% |
| Alice and James | 8/10 | 3295 days | 2% |
| Audrey and Max | 8/10 | 3300 days | 2% |
| Lazarela | 10/10 | 3304 days | 2% |
| Mark | 9/10 | 3317 days | 2% |
| Nathaniel Sutherland | 9/10 | 3317 days | 2% |
| alban guffroy | 10/10 | 3317 days | 2% |
| Sabine | 6/10 | 3332 days | 2% |
| Sierra Luciano | 10/10 | 3334 days | 2% |
| Steffen & Steffen | 8/10 | 3335 days | 2% |
| Georgia Coleman | 9/10 | 3339 days | 2% |
| Barra Shields | 7/10 | 3355 days | 2% |
| Vera Hutman | 9/10 | 3378 days | 2% |
| Laryssa Kwoczak | 4/10 | 3378 days | 1% |
| Kate | 9/10 | 3410 days | 2% |
| Liam Challenger | 10/10 | 3440 days | 2% |
| vicki scott | 10/10 | 3470 days | 2% |
| Melissa | 10/10 | 3502 days | 2% |
| Leigh Herman | 10/10 | 3531 days | 2% |
| Dusty D | 9/10 | 3531 days | 2% |
| Stuart Nelson | 10/10 | 3592 days | 2% |
| Emma | 10/10 | 3623 days | 1% |
| Elisa Felising | 10/10 | 3648 days | 1% |
| Sophie Horn | 9/10 | 3682 days | 1% |
| Bram and Laura | 9/10 | 3714 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 3958 days | 1% |
| Maria-Julia Frilaj | 9/10 | 3966 days | 1% |
| Mark | 8/10 | 3971 days | 1% |
| Jon Van Wren | 10/10 | 3989 days | 1% |
| daniele pontarin | 9/10 | 3989 days | 1% |
| Kathrin Deichmann | 9/10 | 3994 days | 1% |
| Bex Hyland | 8/10 | 3998 days | 1% |
| Matt Hyland | 8/10 | 3998 days | 1% |
| Marinette | 8/10 | 4001 days | 1% |
| Marinette | 9/10 | 4004 days | 1% |
| Frank Jensen | 8/10 | 4004 days | 1% |
| Antton Vappula | 8/10 | 4007 days | 1% |
| ursula Jaag | 10/10 | 4017 days | 1% |
| Rich Schmidt | 10/10 | 4042 days | 1% |
| David Monks | 10/10 | 4048 days | 1% |
| Cato de Haan | 10/10 | 4048 days | 1% |
| Gemma Woods | 10/10 | 4048 days | 1% |
| Myrte Crucq | 10/10 | 4048 days | 1% |
| Reisender Sohn | 10/10 | 4048 days | 1% |
| Nicolas Trezeguet | 9/10 | 4049 days | 1% |
| Emeline Dupre | 9/10 | 4049 days | 1% |
| G S | 5/10 | 4079 days | 0% |
| Jamie | 10/10 | 4108 days | 0% |
| tim archer | 10/10 | 4109 days | 0% |
| Kevin McEvoy | 10/10 | 4201 days | 0% |
| James Ellis | 10/10 | 4232 days | 0% |
| Aoife | 10/10 | 4293 days | 0% |
| russell hawkins | 10/10 | 4323 days | 0% |
| J Andrews | 6/10 | 4354 days | 0% |
| hector_dan | 10/10 | 4413 days | 1% |
| lewis done | 10/10 | 4413 days | 1% |
| Andrew Wemmer | 8/10 | 4442 days | 1% |
| Julie Lamart | 8/10 | 4453 days | 1% |
| Stevie | 8/10 | 4456 days | 1% |
| Megan Child | 9/10 | 4461 days | 1% |
| erikduinkerken | 9/10 | 4474 days | 1% |
| jerseyjim | 9/10 | 4474 days | 1% |
| Margreet Hanemaaijer | 9/10 | 4705 days | 1% |
| Mark Westebring | 9/10 | 4706 days | 1% |
| Dana Wetzel | 10/10 | 4706 days | 1% |
| Rob Klauer | 9/10 | 4707 days | 1% |
| Val Phillips | 9/10 | 4712 days | 1% |
| Def Fem | 8/10 | 4714 days | 1% |
| Lucy Wilde | 9/10 | 4722 days | 1% |
| Dick Stewart | 9/10 | 4724 days | 1% |
| Harald | 6/10 | 4728 days | 1% |
| Mats Harstedt | 7/10 | 4728 days | 1% |
| Vincent & Lian | 7/10 | 4729 days | 1% |
| Johann Maier | 8/10 | 4732 days | 1% |
| Ozgla | 8/10 | 4732 days | 1% |
| Janicha Blumenthal | 8/10 | 4733 days | 1% |
| Eline Vakentijn | 7/10 | 4733 days | 1% |
| John Forrest | 8/10 | 4733 days | 1% |
| Schertenleib | 6/10 | 4735 days | 1% |
| Lepied | 8/10 | 4735 days | 1% |
| Scott Simpson | 8/10 | 4736 days | 1% |
| Filsack | 8/10 | 4740 days | 1% |
| Renate Rohlin | 8/10 | 4742 days | 1% |
| Sebastian | 8/10 | 4746 days | 1% |
| biddybid | 9/10 | 4779 days | 1% |
| Deirdre Hayes | 8/10 | 4816 days | 1% |
| Bart Goovaerts | 8/10 | 4826 days | 1% |
| Robin van der Linden | 8/10 | 5036 days | 1% |
| Fontvieille | 8/10 | 5037 days | 1% |
| Eric Grant | 8/10 | 5059 days | 1% |
| Becky Edney | 8/10 | 5059 days | 1% |
| Alice Bastiman | 7/10 | 5062 days | 1% |
| Claire Colquhoun | 9/10 | 5072 days | 1% |
| Vanessa Vogel | 7/10 | 5075 days | 1% |
| Melanie Berube | 9/10 | 5076 days | 1% |
| Jim & Rebecca | 9/10 | 5077 days | 1% |
| Canada | 7/10 | 5077 days | 1% |
| jedalton78 | 10/10 | 5085 days | 1% |
| Melanie Gruber | 8/10 | 5086 days | 1% |
| Zenager | 6/10 | 5086 days | 1% |
| Rebecca Stones | 7/10 | 5087 days | 1% |
| Nick Roberts | 8/10 | 5088 days | 1% |
| Hartheib Schmid | 8/10 | 5088 days | 1% |
| Thomas Reidinger | 8/10 | 5099 days | 1% |
| Belony | 8/10 | 5100 days | 1% |
| Sven | 6/10 | 5100 days | 1% |
| Olivia Carvill | 5/10 | 5101 days | 1% |
| Matthias | 9/10 | 5102 days | 1% |
| David and Wendy Lucas | 8/10 | 5102 days | 1% |
| Kris | 8/10 | 5103 days | 1% |
| Leontine van Laar | 8/10 | 5108 days | 1% |
| Calvin Parsons | 9/10 | 5113 days | 1% |
| Jen1804 | 10/10 | 5394 days | 1% |
| John Casey | 8/10 | 5431 days | 1% |
| Sorcha O's | 10/10 | 5431 days | 1% |
| Flora | 8/10 | 5452 days | 1% |
| Carolyn Clark | 5/10 | 5452 days | 1% |
| Tim | 9/10 | 5457 days | 1% |
| Maria Lorentzen | 8/10 | 5457 days | 1% |
| Krause | 8/10 | 5459 days | 1% |
| Thijs Schoemaker | 8/10 | 5464 days | 1% |
| Jackie | 8/10 | 5469 days | 1% |
| hermine Petz | 8/10 | 5472 days | 1% |
| Ulric | 7/10 | 5472 days | 1% |
| Fam Schuijers | 8/10 | 5473 days | 1% |
| Rob | 8/10 | 5476 days | 1% |
| marcoswi | 7/10 | 5484 days | 1% |
| Jens Bo Rykor | 8/10 | 5491 days | 1% |
| Ray | 8/10 | 5524 days | 1% |
| joannaw | 4/10 | 5525 days | 1% |
| florian | 8/10 | 5525 days | 1% |
| Sabrina Bazin | 9/10 | 5548 days | 1% |
| Laura McDaniel | 9/10 | 5548 days | 1% |
| Terry J | 5/10 | 5550 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5563 days | 1% |
| richardh | 8/10 | 5665 days | 1% |
| Philipp | 6/10 | 5779 days | 1% |
| JasminA | 7/10 | 5784 days | 1% |
| jjakkeren | 8/10 | 5784 days | 1% |
| rosil | 10/10 | 5784 days | 1% |
| Heide | 8/10 | 5787 days | 1% |
| Denys | 8/10 | 5789 days | 1% |
| Martina Bumiller | 10/10 | 5789 days | 1% |
| DennisK | 7/10 | 5796 days | 1% |
| LosItaly | 9/10 | 5796 days | 1% |
| Enno Brehm | 7/10 | 5796 days | 1% |
| Graham | 9/10 | 5797 days | 1% |
| AstridVG | 7/10 | 5800 days | 1% |
| Gillian | 8/10 | 5804 days | 1% |
| VenesJ | 9/10 | 5804 days | 1% |
| Silhan | 6/10 | 5804 days | 1% |
| DavidHilton | 7/10 | 5804 days | 1% |
| Mette | 7/10 | 5814 days | 1% |
| Linda | 7/10 | 5815 days | 1% |
| RobC1 | 9/10 | 5819 days | 1% |
| RichardB1 | 8/10 | 5819 days | 1% |
| JoT | 10/10 | 5819 days | 1% |
| RobH | 9/10 | 5820 days | 1% |
| Jows | 7/10 | 5820 days | 1% |
| Eugene | 9/10 | 5825 days | 1% |
| David | 9/10 | 5832 days | 1% |
| Lucy | 9/10 | 5834 days | 1% |
| markus Kieper | 8/10 | 5835 days | 1% |
| markus | 8/10 | 5848 days | 1% |
| Chris | 8/10 | 5851 days | 1% |
| Kathryn | 7/10 | 5851 days | 1% |
| Martha | 8/10 | 5851 days | 1% |
| Martina | 10/10 | 5852 days | 1% |
| Manuela | 10/10 | 5852 days | 1% |
| Andie | 7/10 | 5856 days | 1% |
| alex | 9/10 | 5856 days | 1% |
| Erik | 8/10 | 5856 days | 1% |
| Hans | 8/10 | 5856 days | 1% |
| George | 9/10 | 5860 days | 1% |
| Ten | 8/10 | 5864 days | 1% |
| Mat | 8/10 | 5901 days | 1% |
| Alice | 8/10 | 5917 days | 1% |
| Rowan | 10/10 | 5929 days | 1% |
| abby | 8/10 | 5941 days | 1% |
| maria d | 10/10 | 6026 days | 1% |
| Tim | 10/10 | 6036 days | 1% |
| Klaus Uhl | 10/10 | 6167 days | 1% |
| Phil Connelly | 8/10 | 6176 days | 1% |
| Amanda McCaig | 2/10 | 6180 days | 0% |
| Bethany Webster | 7/10 | 6183 days | 1% |
| Roger and Heather Smith | 10/10 | 6189 days | 1% |
| Kevin | 8/10 | 6269 days | 1% |
| Kate and Dave | 9/10 | 6386 days | 1% |
| Marieke Wilkamp | 8/10 | 6386 days | 1% |
| Stacey | 8/10 | 6494 days | 1% |
| Michael | 8/10 | 6502 days | 1% |
| Sandra | 8/10 | 6508 days | 1% |
| Shirley | 9/10 | 6508 days | 1% |
| Denise | 8/10 | 6508 days | 1% |
| Jill&Ben | 8/10 | 6512 days | 1% |
| Sally | 8/10 | 6512 days | 1% |
| Chatin Perrier | 7/10 | 6521 days | 1% |
| Susan | 9/10 | 6534 days | 1% |
| Lucy | 9/10 | 6547 days | 1% |
| Lucy | 10/10 | 6549 days | 1% |
| Lucy | 8/10 | 6549 days | 1% |
| Dave | 8/10 | 6566 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.01% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 49 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 49 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 46 | -0.95% |
| 47 | -0.97% |
| 48 | -0.99% |
| 49 | -1.01% |
| 50 | -1.04% |
| 51 | -1.06% |
| 52 | -1.08% |
| … | … |
Balancing Adjustment
3.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.