G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Escape Campervan Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Escape Campervan Rentals
Valid Reviews
292 Valid Reviews
The Escape Campervan Rentals experience has a total of 297 reviews. There are 292 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 73 |
|
25% |
| 9/10 | 70 |
|
24% |
| 8/10 | 92 |
|
32% |
| 7/10 | 29 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 5 |
|
2% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
83.05% Average
The raw data average (mean) for all the Escape Campervan Rentals valid reviews is 83.05% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
193 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 193 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 193 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 45 |
|
23% |
| 8/10 | 85 |
|
44% |
| 7/10 | 28 |
|
15% |
| 6/10 | 9 |
|
5% |
| 5/10 | 3 |
|
2% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
81.55% Average
The raw data average (mean) for all the Escape Campervan Rentals face-to-face reviews is 81.55% and is based on 193 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Anni | 10/10 | 380 days | 100% |
| Jorian | 6/10 | 655 days | 71% |
| Luke | 1/10 | 684 days | 32% |
| Rahel Herzog | 10/10 | 715 days | 77% |
| Caroline | 10/10 | 1932 days | 5% |
| Mollie Q | 10/10 | 2024 days | 5% |
| Harold Riegle | 9/10 | 2084 days | 5% |
| Meike Wenzl | 10/10 | 2115 days | 5% |
| Birgit Assmann | 10/10 | 2115 days | 5% |
| jonathan vadennr | 10/10 | 2175 days | 5% |
| Mel Brittle | 1/10 | 2176 days | 2% |
| Tamzin | 9/10 | 2237 days | 5% |
| Maxime | 10/10 | 2390 days | 4% |
| Laura Duggan | 8/10 | 2420 days | 4% |
| Jeremy Wright | 9/10 | 2450 days | 4% |
| Damien Jacquet | 10/10 | 2450 days | 4% |
| Alice McCary | 9/10 | 2481 days | 4% |
| will.i.am | 8/10 | 2482 days | 4% |
| Andreas Jonsson | 6/10 | 2509 days | 3% |
| Neil Cook | 10/10 | 2509 days | 4% |
| Francois & Caroline | 8/10 | 2540 days | 4% |
| Brendan Jones | 10/10 | 2541 days | 4% |
| Jack | 10/10 | 2633 days | 4% |
| Jana Fickerova | 10/10 | 2785 days | 3% |
| Felicity Littlefair | 8/10 | 2874 days | 3% |
| Claire Judd | 10/10 | 2874 days | 3% |
| Baudry Manon | 10/10 | 2905 days | 3% |
| Cory Snegirev | 10/10 | 2905 days | 3% |
| Terry Boehmer | 2/10 | 2936 days | 1% |
| Lizzie Edmonds | 10/10 | 2963 days | 3% |
| Laura Meelynn | 9/10 | 2966 days | 3% |
| Stuart Atkinson | 9/10 | 2966 days | 3% |
| Audrey Barras | 9/10 | 2966 days | 3% |
| Anis Quentin | 9/10 | 2970 days | 3% |
| Alexandre Grasland | 9/10 | 2997 days | 3% |
| Hannah Martin | 10/10 | 3027 days | 3% |
| CARMERS | 5/10 | 3028 days | 2% |
| Dave Willems | 9/10 | 3058 days | 3% |
| Bruce Crombie | 10/10 | 3119 days | 3% |
| Alix Braouezec | 7/10 | 3150 days | 2% |
| Ben Bryant | 10/10 | 3150 days | 3% |
| Quentin Vercamer | 8/10 | 3195 days | 2% |
| Rachel Parker | 10/10 | 3211 days | 2% |
| Julie Boboli | 10/10 | 3211 days | 2% |
| Robin Aitchison | 8/10 | 3211 days | 2% |
| Jessica and Jonny Pollard | 8/10 | 3213 days | 2% |
| ALEXANDRE ESCOT | 8/10 | 3215 days | 2% |
| Christoph Grubmair | 7/10 | 3226 days | 2% |
| Matt Tribe | 8/10 | 3239 days | 2% |
| Danielle Ingbrigtson | 2/10 | 3270 days | 1% |
| Ivars Šmits | 1/10 | 3270 days | 1% |
| H Q | 10/10 | 3270 days | 2% |
| Richard Buytendijk | 3/10 | 3270 days | 1% |
| Jacquelyn Fili | 10/10 | 3270 days | 2% |
| Asbjorn Osland | 8/10 | 3270 days | 2% |
| Dubrulle | 9/10 | 3290 days | 2% |
| Nathalie | 9/10 | 3295 days | 2% |
| Tom Wouda | 6/10 | 3296 days | 2% |
| Sascha Pohlers | 9/10 | 3301 days | 2% |
| Jennie Holland | 8/10 | 3303 days | 2% |
| Connor Hormell | 9/10 | 3305 days | 2% |
| Rose Guillaume | 9/10 | 3313 days | 2% |
| romain perroches | 7/10 | 3325 days | 2% |
| Soria Chher | 7/10 | 3325 days | 2% |
| Bina Johansson | 10/10 | 3325 days | 2% |
| Marie-Louise Förster | 10/10 | 3331 days | 2% |
| Roberta Peckham | 6/10 | 3331 days | 2% |
| Rebecca Arthur-Almond | 9/10 | 3331 days | 2% |
| Margo Bernard | 10/10 | 3331 days | 2% |
| Samuel Michalak | 8/10 | 3339 days | 2% |
| Eveline | 9/10 | 3341 days | 2% |
| Lorant julie | 3/10 | 3362 days | 1% |
| Tara Friel | 10/10 | 3392 days | 2% |
| Ivanova R | 9/10 | 3545 days | 2% |
| Diane T | 8/10 | 3545 days | 2% |
| Sarah van den Bos | 9/10 | 3545 days | 2% |
| Charly | 7/10 | 3550 days | 2% |
| Lorenz Pfisterer | 9/10 | 3557 days | 2% |
| Ardian G | 8/10 | 3557 days | 2% |
| Sophia and Karen | 7/10 | 3559 days | 2% |
| Julia | 10/10 | 3562 days | 2% |
| Helena | 7/10 | 3569 days | 2% |
| Kathryn Nolan | 9/10 | 3570 days | 2% |
| Jonathan Foskett | 8/10 | 3572 days | 2% |
| Stephan Kirchenbaur | 8/10 | 3572 days | 2% |
| Adrien Gaumont | 8/10 | 3573 days | 2% |
| Lewis Whittle | 6/10 | 3587 days | 1% |
| Gerardo Furtado | 10/10 | 3594 days | 2% |
| Eileen Donzal | 10/10 | 3605 days | 2% |
| Naevon Espiritu | 9/10 | 3606 days | 2% |
| Leslie MORSS | 9/10 | 3606 days | 2% |
| Alice and James | 8/10 | 3614 days | 2% |
| Audrey and Max | 8/10 | 3619 days | 2% |
| Lazarela | 10/10 | 3623 days | 2% |
| Mark | 9/10 | 3636 days | 2% |
| Nathaniel Sutherland | 9/10 | 3636 days | 2% |
| alban guffroy | 10/10 | 3636 days | 2% |
| Sabine | 6/10 | 3651 days | 1% |
| Sierra Luciano | 10/10 | 3653 days | 2% |
| Steffen & Steffen | 8/10 | 3654 days | 1% |
| Georgia Coleman | 9/10 | 3658 days | 1% |
| Barra Shields | 7/10 | 3674 days | 1% |
| Vera Hutman | 9/10 | 3697 days | 1% |
| Laryssa Kwoczak | 4/10 | 3697 days | 1% |
| Kate | 9/10 | 3729 days | 1% |
| Liam Challenger | 10/10 | 3759 days | 1% |
| vicki scott | 10/10 | 3789 days | 1% |
| Melissa | 10/10 | 3821 days | 1% |
| Leigh Herman | 10/10 | 3850 days | 1% |
| Dusty D | 9/10 | 3850 days | 1% |
| Stuart Nelson | 10/10 | 3911 days | 1% |
| Emma | 10/10 | 3942 days | 1% |
| Elisa Felising | 10/10 | 3967 days | 1% |
| Sophie Horn | 9/10 | 4001 days | 1% |
| Bram and Laura | 9/10 | 4033 days | 1% |
| Marie-Emmanuelle Chessé | 9/10 | 4277 days | 0% |
| Maria-Julia Frilaj | 9/10 | 4285 days | 0% |
| Mark | 8/10 | 4290 days | 0% |
| Jon Van Wren | 10/10 | 4308 days | 0% |
| daniele pontarin | 9/10 | 4308 days | 0% |
| Kathrin Deichmann | 9/10 | 4313 days | 0% |
| Bex Hyland | 8/10 | 4317 days | 0% |
| Matt Hyland | 8/10 | 4317 days | 0% |
| Marinette | 8/10 | 4320 days | 0% |
| Marinette | 9/10 | 4323 days | 0% |
| Frank Jensen | 8/10 | 4323 days | 0% |
| Antton Vappula | 8/10 | 4326 days | 0% |
| ursula Jaag | 10/10 | 4336 days | 0% |
| Rich Schmidt | 10/10 | 4361 days | 0% |
| David Monks | 10/10 | 4367 days | 0% |
| Cato de Haan | 10/10 | 4367 days | 0% |
| Gemma Woods | 10/10 | 4367 days | 0% |
| Myrte Crucq | 10/10 | 4367 days | 0% |
| Reisender Sohn | 10/10 | 4367 days | 0% |
| Nicolas Trezeguet | 9/10 | 4368 days | 0% |
| Emeline Dupre | 9/10 | 4368 days | 0% |
| G S | 5/10 | 4398 days | 1% |
| Jamie | 10/10 | 4427 days | 1% |
| tim archer | 10/10 | 4428 days | 1% |
| Kevin McEvoy | 10/10 | 4520 days | 1% |
| James Ellis | 10/10 | 4551 days | 1% |
| Aoife | 10/10 | 4612 days | 1% |
| russell hawkins | 10/10 | 4642 days | 1% |
| J Andrews | 6/10 | 4673 days | 1% |
| hector_dan | 10/10 | 4732 days | 1% |
| lewis done | 10/10 | 4732 days | 1% |
| Andrew Wemmer | 8/10 | 4761 days | 1% |
| Julie Lamart | 8/10 | 4772 days | 1% |
| Stevie | 8/10 | 4775 days | 1% |
| Megan Child | 9/10 | 4780 days | 1% |
| erikduinkerken | 9/10 | 4793 days | 1% |
| jerseyjim | 9/10 | 4793 days | 1% |
| Margreet Hanemaaijer | 9/10 | 5024 days | 1% |
| Mark Westebring | 9/10 | 5025 days | 1% |
| Dana Wetzel | 10/10 | 5025 days | 1% |
| Rob Klauer | 9/10 | 5026 days | 1% |
| Val Phillips | 9/10 | 5031 days | 1% |
| Def Fem | 8/10 | 5033 days | 1% |
| Lucy Wilde | 9/10 | 5041 days | 1% |
| Dick Stewart | 9/10 | 5043 days | 1% |
| Harald | 6/10 | 5047 days | 1% |
| Mats Harstedt | 7/10 | 5047 days | 1% |
| Vincent & Lian | 7/10 | 5048 days | 1% |
| Johann Maier | 8/10 | 5051 days | 1% |
| Ozgla | 8/10 | 5051 days | 1% |
| Janicha Blumenthal | 8/10 | 5052 days | 1% |
| Eline Vakentijn | 7/10 | 5052 days | 1% |
| John Forrest | 8/10 | 5052 days | 1% |
| Schertenleib | 6/10 | 5054 days | 1% |
| Lepied | 8/10 | 5054 days | 1% |
| Scott Simpson | 8/10 | 5055 days | 1% |
| Filsack | 8/10 | 5059 days | 1% |
| Renate Rohlin | 8/10 | 5061 days | 1% |
| Sebastian | 8/10 | 5065 days | 1% |
| biddybid | 9/10 | 5098 days | 1% |
| Deirdre Hayes | 8/10 | 5135 days | 1% |
| Bart Goovaerts | 8/10 | 5145 days | 1% |
| Robin van der Linden | 8/10 | 5355 days | 1% |
| Fontvieille | 8/10 | 5356 days | 1% |
| Eric Grant | 8/10 | 5378 days | 1% |
| Becky Edney | 8/10 | 5378 days | 1% |
| Alice Bastiman | 7/10 | 5381 days | 1% |
| Claire Colquhoun | 9/10 | 5391 days | 1% |
| Vanessa Vogel | 7/10 | 5394 days | 1% |
| Melanie Berube | 9/10 | 5395 days | 1% |
| Jim & Rebecca | 9/10 | 5396 days | 1% |
| Canada | 7/10 | 5396 days | 1% |
| jedalton78 | 10/10 | 5404 days | 1% |
| Melanie Gruber | 8/10 | 5405 days | 1% |
| Zenager | 6/10 | 5405 days | 1% |
| Rebecca Stones | 7/10 | 5406 days | 1% |
| Nick Roberts | 8/10 | 5407 days | 1% |
| Hartheib Schmid | 8/10 | 5407 days | 1% |
| Thomas Reidinger | 8/10 | 5418 days | 1% |
| Belony | 8/10 | 5419 days | 1% |
| Sven | 6/10 | 5419 days | 1% |
| Olivia Carvill | 5/10 | 5420 days | 1% |
| Matthias | 9/10 | 5421 days | 1% |
| David and Wendy Lucas | 8/10 | 5421 days | 1% |
| Kris | 8/10 | 5422 days | 1% |
| Leontine van Laar | 8/10 | 5427 days | 1% |
| Calvin Parsons | 9/10 | 5432 days | 1% |
| Jen1804 | 10/10 | 5713 days | 1% |
| John Casey | 8/10 | 5750 days | 1% |
| Sorcha O's | 10/10 | 5750 days | 1% |
| Flora | 8/10 | 5771 days | 1% |
| Carolyn Clark | 5/10 | 5771 days | 1% |
| Tim | 9/10 | 5776 days | 1% |
| Maria Lorentzen | 8/10 | 5776 days | 1% |
| Krause | 8/10 | 5778 days | 1% |
| Thijs Schoemaker | 8/10 | 5783 days | 1% |
| Jackie | 8/10 | 5788 days | 1% |
| hermine Petz | 8/10 | 5791 days | 1% |
| Ulric | 7/10 | 5791 days | 1% |
| Fam Schuijers | 8/10 | 5792 days | 1% |
| Rob | 8/10 | 5795 days | 1% |
| marcoswi | 7/10 | 5803 days | 1% |
| Jens Bo Rykor | 8/10 | 5810 days | 1% |
| Ray | 8/10 | 5843 days | 1% |
| joannaw | 4/10 | 5844 days | 1% |
| florian | 8/10 | 5844 days | 1% |
| Sabrina Bazin | 9/10 | 5867 days | 1% |
| Laura McDaniel | 9/10 | 5867 days | 1% |
| Terry J | 5/10 | 5869 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5882 days | 1% |
| richardh | 8/10 | 5984 days | 1% |
| Philipp | 6/10 | 6098 days | 1% |
| JasminA | 7/10 | 6103 days | 1% |
| jjakkeren | 8/10 | 6103 days | 1% |
| rosil | 10/10 | 6103 days | 1% |
| Heide | 8/10 | 6106 days | 1% |
| Denys | 8/10 | 6108 days | 1% |
| Martina Bumiller | 10/10 | 6108 days | 1% |
| DennisK | 7/10 | 6115 days | 1% |
| LosItaly | 9/10 | 6115 days | 1% |
| Enno Brehm | 7/10 | 6115 days | 1% |
| Graham | 9/10 | 6116 days | 1% |
| AstridVG | 7/10 | 6119 days | 1% |
| Gillian | 8/10 | 6123 days | 1% |
| VenesJ | 9/10 | 6123 days | 1% |
| Silhan | 6/10 | 6123 days | 1% |
| DavidHilton | 7/10 | 6123 days | 1% |
| Mette | 7/10 | 6133 days | 1% |
| Linda | 7/10 | 6134 days | 1% |
| RobC1 | 9/10 | 6138 days | 1% |
| RichardB1 | 8/10 | 6138 days | 1% |
| JoT | 10/10 | 6138 days | 1% |
| RobH | 9/10 | 6139 days | 1% |
| Jows | 7/10 | 6139 days | 1% |
| Eugene | 9/10 | 6144 days | 1% |
| David | 9/10 | 6151 days | 1% |
| Lucy | 9/10 | 6153 days | 1% |
| markus Kieper | 8/10 | 6154 days | 1% |
| markus | 8/10 | 6167 days | 1% |
| Chris | 8/10 | 6170 days | 1% |
| Kathryn | 7/10 | 6170 days | 1% |
| Martha | 8/10 | 6170 days | 1% |
| Martina | 10/10 | 6171 days | 1% |
| Manuela | 10/10 | 6171 days | 1% |
| Andie | 7/10 | 6175 days | 1% |
| alex | 9/10 | 6175 days | 1% |
| Erik | 8/10 | 6175 days | 1% |
| Hans | 8/10 | 6175 days | 1% |
| George | 9/10 | 6179 days | 1% |
| Ten | 8/10 | 6183 days | 1% |
| Mat | 8/10 | 6220 days | 1% |
| Alice | 8/10 | 6236 days | 1% |
| Rowan | 10/10 | 6248 days | 1% |
| abby | 8/10 | 6259 days | 1% |
| maria d | 10/10 | 6345 days | 1% |
| Tim | 10/10 | 6355 days | 1% |
| Klaus Uhl | 10/10 | 6486 days | 1% |
| Phil Connelly | 8/10 | 6495 days | 1% |
| Amanda McCaig | 2/10 | 6499 days | 0% |
| Bethany Webster | 7/10 | 6502 days | 1% |
| Roger and Heather Smith | 10/10 | 6508 days | 1% |
| Kevin | 8/10 | 6588 days | 1% |
| Kate and Dave | 9/10 | 6705 days | 1% |
| Marieke Wilkamp | 8/10 | 6705 days | 1% |
| Stacey | 8/10 | 6813 days | 1% |
| Michael | 8/10 | 6821 days | 1% |
| Sandra | 8/10 | 6827 days | 1% |
| Shirley | 9/10 | 6827 days | 1% |
| Denise | 8/10 | 6827 days | 1% |
| Jill&Ben | 8/10 | 6831 days | 1% |
| Sally | 8/10 | 6831 days | 1% |
| Chatin Perrier | 7/10 | 6840 days | 1% |
| Susan | 9/10 | 6853 days | 1% |
| Lucy | 9/10 | 6866 days | 1% |
| Lucy | 10/10 | 6868 days | 1% |
| Lucy | 8/10 | 6868 days | 1% |
| Dave | 8/10 | 6885 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Escape Campervan Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Escape Campervan Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Escape Campervan Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
4.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.