Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bargain Rental Cars.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
159 Valid Reviews
The Bargain Rental Cars experience has a total of 172 reviews. There are 159 valid reviews that are included when calculating the ranking score and 13 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 159 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 159 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 105 |
|
66% |
| 9/10 | 27 |
|
17% |
| 8/10 | 6 |
|
4% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 15 |
|
9% |
86.67% Average
The raw data average (mean) for all the Bargain Rental Cars valid reviews is 86.67% and is based on 159 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
89.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Connor McCluskey | 2/10 | 707 days | 76% |
| Harry Newitt | 8/10 | 1013 days | 98% |
| Christine UK | 10/10 | 1013 days | 100% |
| Ralene Mckenzie | 1/10 | 1013 days | 41% |
| Steve | 3/10 | 1072 days | 48% |
| Christian | 10/10 | 1133 days | 76% |
| Jonathan L | 10/10 | 1133 days | 76% |
| Jamie Blackmoore | 1/10 | 1133 days | 31% |
| sockets | 4/10 | 1194 days | 42% |
| Chris | 10/10 | 1256 days | 55% |
| Harold | 10/10 | 1286 days | 51% |
| Bee S | 10/10 | 1347 days | 42% |
| Sharon | 9/10 | 1347 days | 42% |
| Gythlian Loveday | 8/10 | 1378 days | 38% |
| Brenda | 10/10 | 1378 days | 38% |
| Gav | 10/10 | 1378 days | 38% |
| Helen F | 10/10 | 1378 days | 38% |
| Patrick | 10/10 | 1378 days | 38% |
| RSH | 10/10 | 1378 days | 38% |
| Mike | 10/10 | 1406 days | 35% |
| Huia | 10/10 | 1406 days | 35% |
| Craig | 9/10 | 1406 days | 35% |
| Mei | 10/10 | 1406 days | 35% |
| Linda | 10/10 | 1406 days | 35% |
| Dinah | 10/10 | 1406 days | 35% |
| Brett | 10/10 | 1406 days | 35% |
| Matt | 10/10 | 1437 days | 32% |
| Lute | 10/10 | 1437 days | 32% |
| Kathy | 10/10 | 1437 days | 32% |
| Celia Servo | 10/10 | 1437 days | 32% |
| Jonathan James Bringins | 10/10 | 1437 days | 32% |
| Howard | 10/10 | 1437 days | 32% |
| Karl Buchanan | 10/10 | 1437 days | 32% |
| Dan | 10/10 | 1437 days | 32% |
| Martin | 9/10 | 1468 days | 28% |
| Ian | 9/10 | 1468 days | 28% |
| Peggy Davis | 9/10 | 1468 days | 28% |
| Adam B | 10/10 | 1468 days | 29% |
| Carolyn | 10/10 | 1468 days | 29% |
| Peter | 10/10 | 1498 days | 26% |
| Janet | 10/10 | 1529 days | 23% |
| Sarah | 10/10 | 1529 days | 23% |
| Phil Robinson | 9/10 | 1529 days | 23% |
| Paul | 10/10 | 1529 days | 23% |
| Chris | 9/10 | 1529 days | 23% |
| Corrin | 10/10 | 1559 days | 21% |
| Sue | 10/10 | 1590 days | 19% |
| Julie | 10/10 | 1590 days | 19% |
| Paul B | 10/10 | 1590 days | 19% |
| Gary | 10/10 | 1590 days | 19% |
| Andrea Calderon | 1/10 | 1590 days | 8% |
| Saiyad Ali | 10/10 | 1620 days | 17% |
| Kim | 9/10 | 1621 days | 17% |
| Ray Woodfield | 10/10 | 1621 days | 17% |
| harry | 10/10 | 1621 days | 17% |
| Jacob John | 10/10 | 1621 days | 17% |
| James | 9/10 | 1621 days | 17% |
| Darryl | 10/10 | 1621 days | 17% |
| Shirlieanne | 10/10 | 1621 days | 17% |
| Marion | 10/10 | 1621 days | 17% |
| Pete | 10/10 | 1651 days | 16% |
| Mandy | 10/10 | 1651 days | 16% |
| Justin | 10/10 | 1651 days | 16% |
| Dale Leeson | 10/10 | 1651 days | 16% |
| Doug Hill | 10/10 | 1651 days | 16% |
| Kari | 10/10 | 1651 days | 16% |
| Jill Knight | 9/10 | 1651 days | 16% |
| Julie Mills | 10/10 | 1651 days | 16% |
| P & M Wilkins | 10/10 | 1651 days | 16% |
| Shelley Gibson | 10/10 | 1651 days | 16% |
| WJD | 10/10 | 1651 days | 16% |
| Paul | 10/10 | 1651 days | 16% |
| Fred | 10/10 | 1651 days | 16% |
| Josie | 10/10 | 1651 days | 16% |
| Sharon Boyd | 10/10 | 1651 days | 16% |
| Shani | 10/10 | 1682 days | 14% |
| Christine McIvor | 10/10 | 1682 days | 14% |
| Narelle Hutton | 10/10 | 1682 days | 14% |
| Grant Smith | 10/10 | 1682 days | 14% |
| Catherine Geor | 10/10 | 1712 days | 13% |
| dd | 10/10 | 1712 days | 13% |
| Bevan | 9/10 | 1712 days | 13% |
| Mike Wilson | 10/10 | 1712 days | 13% |
| Nadhirah | 10/10 | 1712 days | 13% |
| BRUCE WILSON | 10/10 | 1712 days | 13% |
| Chris | 9/10 | 1712 days | 13% |
| Alex | 10/10 | 1712 days | 13% |
| Emma Utatao | 9/10 | 1712 days | 13% |
| Marion | 1/10 | 1712 days | 5% |
| Trevor Cain | 9/10 | 1712 days | 13% |
| Greg | 10/10 | 1712 days | 13% |
| Patrick N. | 9/10 | 1743 days | 12% |
| Jude Collins | 10/10 | 1743 days | 13% |
| Colin campbell | 10/10 | 1743 days | 13% |
| Febarosa | 10/10 | 1771 days | 12% |
| Jerome Sutton | 10/10 | 1771 days | 12% |
| W Donovan | 9/10 | 1833 days | 11% |
| Yukio | 1/10 | 1833 days | 5% |
| Chris | 10/10 | 1863 days | 11% |
| Sandy Hodge | 10/10 | 1863 days | 11% |
| Jeanette | 10/10 | 1894 days | 11% |
| glenda | 8/10 | 1894 days | 11% |
| Geoff Willmott | 10/10 | 1894 days | 11% |
| Krunal | 10/10 | 1894 days | 11% |
| Jennifer | 10/10 | 1894 days | 11% |
| Tamara | 10/10 | 1894 days | 11% |
| Shea Malloy | 9/10 | 1924 days | 11% |
| Doreen | 10/10 | 1955 days | 11% |
| chaoli jones | 10/10 | 1986 days | 11% |
| David | 10/10 | 1986 days | 11% |
| Lindsay Collins | 9/10 | 1986 days | 11% |
| Ema | 10/10 | 1986 days | 11% |
| Sophie R. | 10/10 | 1986 days | 11% |
| Katherine | 10/10 | 1986 days | 11% |
| Constance Sun | 1/10 | 2136 days | 4% |
| Stevie Reid | 10/10 | 2137 days | 10% |
| Fred | 9/10 | 2137 days | 10% |
| Cam | 1/10 | 2137 days | 4% |
| Mabyn Carmichael | 8/10 | 2168 days | 10% |
| Ali Millar | 2/10 | 2199 days | 4% |
| Pete UK | 9/10 | 2474 days | 9% |
| Ms Harris | 1/10 | 2474 days | 3% |
| Tyler | 1/10 | 2502 days | 3% |
| Kate | 1/10 | 2564 days | 3% |
| Terry Smith | 1/10 | 2655 days | 3% |
| Qassim Kaisi | 10/10 | 2778 days | 7% |
| VAINE TUKURANGI TOKI | 10/10 | 2778 days | 7% |
| S.Singh | 10/10 | 2808 days | 7% |
| Simba | 9/10 | 2808 days | 7% |
| Jim | 9/10 | 2808 days | 7% |
| Kathy | 10/10 | 2808 days | 7% |
| StevieB | 10/10 | 2839 days | 7% |
| Kirstie & Aaron | 10/10 | 2839 days | 7% |
| Pieri | 10/10 | 2839 days | 7% |
| Nick | 10/10 | 2839 days | 7% |
| Rhiannon | 9/10 | 2839 days | 7% |
| kinjalkumar | 10/10 | 2867 days | 7% |
| Dave Watson | 10/10 | 2867 days | 7% |
| Kishore Lal | 10/10 | 2958 days | 6% |
| Kevin West | 10/10 | 2989 days | 6% |
| Jacky McLaren | 9/10 | 3019 days | 6% |
| Jason Smith | 10/10 | 3019 days | 6% |
| Tine | 10/10 | 3111 days | 6% |
| Chris Skeen | 10/10 | 3142 days | 6% |
| Kathryn Algar | 9/10 | 3203 days | 5% |
| Dean Godfrey | 10/10 | 3203 days | 5% |
| Ehds Reyes | 9/10 | 3231 days | 5% |
| Martin White | 9/10 | 3262 days | 5% |
| Niyaz Noor | 1/10 | 3262 days | 2% |
| Alison Stewart | 6/10 | 3262 days | 4% |
| Graeme Worsley | 10/10 | 3262 days | 5% |
| Jun c | 10/10 | 3293 days | 5% |
| Franceska Banga | 1/10 | 3537 days | 1% |
| mathew sullivan | 1/10 | 4024 days | 1% |
| Sue Cockrell | 10/10 | 4359 days | 0% |
| Sachin | 1/10 | 4665 days | 1% |
| Danlin Yang | 8/10 | 6118 days | 1% |
| Doll | 5/10 | 6166 days | 1% |
| Anne Mainwaring | 8/10 | 6514 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bargain Rental Cars experience has plenty of reviews and does not meet the criteria for any adjustment.
-7.07% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Bargain Rental Cars experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bargain Rental Cars experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
2.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.