G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Skydive Abel Tasman.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Skydive Abel Tasman
Valid Reviews
106 Valid Reviews
The Skydive Abel Tasman experience has a total of 112 reviews. There are 106 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 106 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
60% |
| 9/10 | 27 |
|
25% |
| 8/10 | 12 |
|
11% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
94.15% Average
The raw data average (mean) for all the Skydive Abel Tasman valid reviews is 94.15% and is based on 106 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
88 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 106 valid reviews, the experience has 88 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 88 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 46 |
|
52% |
| 9/10 | 27 |
|
31% |
| 8/10 | 12 |
|
14% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.95% Average
The raw data average (mean) for all the Skydive Abel Tasman face-to-face reviews is 92.95% and is based on 88 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.88%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vanessa Dobrow | 10/10 | 812 days | 100% |
| D Hahn | 9/10 | 3225 days | 4% |
| Moe Bouchard | 9/10 | 3240 days | 3% |
| Annika Jung | 9/10 | 3257 days | 3% |
| Joel and Flora Holzer | 9/10 | 3262 days | 3% |
| Lianne Ijlst | 9/10 | 3263 days | 3% |
| Max Miehle | 8/10 | 3298 days | 3% |
| Patricia | 10/10 | 3334 days | 3% |
| Alex | 10/10 | 3334 days | 3% |
| Simeon Manz | 8/10 | 3361 days | 3% |
| Chantal Compagner | 9/10 | 3586 days | 2% |
| Matthew Palmer | 10/10 | 3603 days | 2% |
| Ruben Toorwe | 8/10 | 3619 days | 2% |
| Melissa Loose | 9/10 | 3631 days | 2% |
| Amy Neubler | 10/10 | 3633 days | 2% |
| Emil Black Christian | 10/10 | 3637 days | 2% |
| Pernilla Therkildsen | 10/10 | 3637 days | 2% |
| John Hamilton | 6/10 | 3646 days | 2% |
| Thorbeu Scholz | 10/10 | 3658 days | 2% |
| Berith | 7/10 | 3660 days | 2% |
| Maxim Reim | 8/10 | 3665 days | 2% |
| Lisa Huber | 8/10 | 3665 days | 2% |
| Mak Walther | 9/10 | 3968 days | 1% |
| Miriam Burchartz | 10/10 | 3968 days | 1% |
| Katharina Block | 10/10 | 3969 days | 1% |
| Annika Fletemeyer | 10/10 | 3969 days | 1% |
| Maria Schober | 9/10 | 3995 days | 1% |
| Ane Didriksen | 9/10 | 4310 days | 0% |
| Corinne | 9/10 | 4314 days | 0% |
| Christine Helleiner | 9/10 | 4345 days | 0% |
| Marinette | 10/10 | 4356 days | 0% |
| Julia Kallenbach | 10/10 | 4389 days | 2% |
| Anne Schneider | 10/10 | 4408 days | 2% |
| Omri Ifrsh | 10/10 | 4684 days | 2% |
| Linda Mak | 10/10 | 4709 days | 2% |
| Paul Liecke | 9/10 | 4711 days | 2% |
| Stella Thoben | 8/10 | 4711 days | 1% |
| Pink | 10/10 | 4742 days | 2% |
| Johannes Knoepfle | 9/10 | 4743 days | 2% |
| Anja and Katharina | 9/10 | 4808 days | 2% |
| Fam von Hattem | 9/10 | 4811 days | 2% |
| Martin | 10/10 | 4890 days | 2% |
| Sabrina Germany | 9/10 | 5069 days | 2% |
| Malena | 10/10 | 5074 days | 2% |
| Rachel | 10/10 | 5088 days | 2% |
| joerkt13 | 10/10 | 5134 days | 2% |
| John Heal | 9/10 | 5179 days | 2% |
| Nick Secker | 9/10 | 5458 days | 2% |
| Leslie Aldridge | 10/10 | 5461 days | 2% |
| Calvin Parsons | 9/10 | 5468 days | 2% |
| Suz | 10/10 | 5530 days | 2% |
| carmelt | 10/10 | 5683 days | 2% |
| Sarah | 10/10 | 5774 days | 2% |
| Ashley Arnold | 10/10 | 5809 days | 2% |
| Luisa | 10/10 | 5815 days | 2% |
| Gary Ebrig | 10/10 | 5818 days | 2% |
| Amanda Hoff | 10/10 | 5833 days | 2% |
| Anna | 10/10 | 5833 days | 2% |
| cormacharte | 10/10 | 5864 days | 2% |
| Vicki Cashmore | 10/10 | 5907 days | 2% |
| NZJenJen | 10/10 | 6139 days | 2% |
| nashtar_suri | 10/10 | 6155 days | 2% |
| GregL | 10/10 | 6158 days | 2% |
| Micheal | 10/10 | 6169 days | 2% |
| NatakeC | 10/10 | 6173 days | 2% |
| Jason | 8/10 | 6178 days | 1% |
| LucyS | 10/10 | 6180 days | 2% |
| RachaelO | 10/10 | 6189 days | 2% |
| DavidMace | 10/10 | 6195 days | 2% |
| John | 10/10 | 6202 days | 2% |
| Nicole | 9/10 | 6204 days | 2% |
| Tanja | 10/10 | 6204 days | 2% |
| Ashleigh | 9/10 | 6212 days | 2% |
| Eliott Family | 10/10 | 6217 days | 2% |
| VinnyG | 10/10 | 6229 days | 2% |
| RobertaG | 10/10 | 6232 days | 2% |
| Chris Hertz | 10/10 | 6258 days | 2% |
| Theresa | 6/10 | 6262 days | 1% |
| Alice | 10/10 | 6272 days | 2% |
| Katie | 10/10 | 6335 days | 2% |
| Courtney | 10/10 | 6346 days | 2% |
| George Burgas | 8/10 | 6363 days | 1% |
| Sharon Curly | 8/10 | 6371 days | 1% |
| Christina Endicott | 10/10 | 6435 days | 2% |
| Brian Endicott | 10/10 | 6435 days | 2% |
| Georgina Mulligan | 10/10 | 6459 days | 2% |
| Jason Page | 9/10 | 6519 days | 2% |
| Tom | 8/10 | 6523 days | 1% |
| Mikel | 10/10 | 6523 days | 2% |
| RhysP | 10/10 | 6524 days | 2% |
| Renske Tehurne | 8/10 | 6530 days | 1% |
| Sabine | 10/10 | 6530 days | 2% |
| Lizzy | 10/10 | 6531 days | 2% |
| Daniel | 10/10 | 6552 days | 2% |
| Eliase | 10/10 | 6553 days | 2% |
| Andre Obineche | 10/10 | 6579 days | 2% |
| Stephanie | 9/10 | 6580 days | 2% |
| Sandra Gustafson | 10/10 | 6581 days | 2% |
| Mette de Graap | 9/10 | 6581 days | 2% |
| lawrence Walker | 9/10 | 6613 days | 2% |
| Tanja | 8/10 | 6845 days | 1% |
| Linda | 10/10 | 6855 days | 2% |
| JanKovar | 10/10 | 6857 days | 2% |
| LauraMarini | 10/10 | 6864 days | 2% |
| Andreas | 9/10 | 6865 days | 2% |
| Heather | 10/10 | 6876 days | 2% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Skydive Abel Tasman experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.11% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Skydive Abel Tasman experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Skydive Abel Tasman experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.04% |
| 198 | -4.07% |
| 199 | -4.09% |
| 200 | -4.11% |
| 201 | -4.13% |
| 202 | -4.15% |
| 203 | -4.17% |
| … | … |
Balancing Adjustment
0.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.