Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Marahau Water Taxis.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Abel Tasman Marahau Water Taxis experience has a total of 239 reviews. There are 238 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 70 |
|
29% |
9/10 | 61 |
|
26% |
8/10 | 68 |
|
29% |
7/10 | 35 |
|
15% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 1 |
|
0% |
1/10 | 1 |
|
0% |
86.09% Average
The raw data average (mean) for all the Abel Tasman Marahau Water Taxis valid reviews is 86.09% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
229 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 229 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 229 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 67 |
|
29% |
9/10 | 59 |
|
26% |
8/10 | 67 |
|
29% |
7/10 | 34 |
|
15% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
86.59% Average
The raw data average (mean) for all the Abel Tasman Marahau Water Taxis face-to-face reviews is 86.59% and is based on 229 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Alice | 10/10 | 2731 days | 100% |
Rohzine | 10/10 | 2934 days | 88% |
Steve Shaw | 10/10 | 2970 days | 85% |
Frederik Fuchs | 10/10 | 3007 days | 83% |
Kenlly | 7/10 | 3237 days | 64% |
Sophie Kalnymsky | 9/10 | 3270 days | 67% |
Anna-Lisa Funk | 10/10 | 3306 days | 65% |
Falko | 9/10 | 3343 days | 62% |
Inge van Noorf | 7/10 | 3702 days | 38% |
Julia Schabenberger | 9/10 | 3948 days | 26% |
Paula Renton | 7/10 | 3956 days | 24% |
Romina De Hill | 8/10 | 3978 days | 24% |
Nina Helmling | 8/10 | 3978 days | 24% |
Max Tetzlaff | 8/10 | 4006 days | 22% |
Max Grabowski | 7/10 | 4008 days | 21% |
Julia Kallenbach | 10/10 | 4025 days | 21% |
Jana Simcikova | 10/10 | 4347 days | 2% |
David Lee | 8/10 | 4357 days | 1% |
Kristine and William | 7/10 | 4358 days | 1% |
Thomas Fischer | 10/10 | 4373 days | 0% |
Tanja and Pascal | 7/10 | 4375 days | 0% |
Michal | 9/10 | 4421 days | 30% |
M Natterser | 9/10 | 4423 days | 30% |
Fahl | 8/10 | 4434 days | 30% |
Barbara | 10/10 | 4435 days | 31% |
Knorr Bracher | 10/10 | 4439 days | 31% |
Lutz Huuemorder | 8/10 | 4441 days | 30% |
Dijkshourn | 7/10 | 4441 days | 29% |
Alex Laidlaw | 10/10 | 4442 days | 31% |
C Schaap | 7/10 | 4446 days | 29% |
gareth williams | 7/10 | 4526 days | 29% |
Monika Kneidl | 10/10 | 4685 days | 31% |
Jessica Tilly | 10/10 | 4685 days | 31% |
Andreas Schacke | 9/10 | 4695 days | 30% |
Jen Sweeting | 10/10 | 4697 days | 31% |
Carole Carter | 9/10 | 4702 days | 30% |
J Jmal | 10/10 | 4706 days | 31% |
Heath | 10/10 | 4706 days | 31% |
Bernie Rihari | 8/10 | 4710 days | 30% |
Wil de Kubber | 7/10 | 4715 days | 29% |
Camp | 10/10 | 4717 days | 31% |
Webb & Muckelt | 7/10 | 4719 days | 29% |
Dirk & Marlene | 9/10 | 4722 days | 30% |
Gerhard Schoenmeubeck | 9/10 | 4722 days | 30% |
Ken | 7/10 | 4723 days | 29% |
Markus | 8/10 | 4725 days | 30% |
C Wardlaw | 8/10 | 4727 days | 30% |
Re Wardlaw | 9/10 | 4727 days | 30% |
Rainer Schnell | 8/10 | 4731 days | 30% |
Domroes | 9/10 | 4731 days | 30% |
Louis Smit | 7/10 | 4734 days | 29% |
Sebastian | 9/10 | 4737 days | 30% |
Mesa Anderson | 10/10 | 4739 days | 31% |
Fritsche | 10/10 | 4800 days | 31% |
Sebastian | 7/10 | 4810 days | 29% |
Berry | 10/10 | 4812 days | 31% |
Wolter Zigterman | 9/10 | 4817 days | 30% |
Albert Marshall | 9/10 | 5017 days | 30% |
Sallie Calvert | 9/10 | 5021 days | 30% |
Nicky Bell | 10/10 | 5021 days | 31% |
Ute Janich | 9/10 | 5028 days | 30% |
Schury | 10/10 | 5047 days | 31% |
Gerryq Winters | 9/10 | 5047 days | 30% |
Walker | 8/10 | 5048 days | 30% |
AJ van Pelt | 10/10 | 5053 days | 31% |
Nick van de Belt | 8/10 | 5053 days | 30% |
Prideaux | 7/10 | 5055 days | 29% |
Bryan & Ineke Beck | 7/10 | 5055 days | 29% |
Chris Forrest | 8/10 | 5055 days | 30% |
Jaime Ress | 8/10 | 5056 days | 30% |
Claudia Jackson and Geoffroy van Roelenbosch | 9/10 | 5059 days | 30% |
Marianne Swauger | 8/10 | 5059 days | 30% |
Sophia Kelly | 10/10 | 5060 days | 31% |
Rens Hemselmans | 8/10 | 5062 days | 30% |
Mikel Bruijnaers | 8/10 | 5064 days | 30% |
Maike | 10/10 | 5064 days | 31% |
Kauzta | 10/10 | 5064 days | 31% |
Matt Haneline | 10/10 | 5064 days | 31% |
Maxine Lees | 10/10 | 5066 days | 31% |
Jim & Suzy Ducker | 10/10 | 5069 days | 31% |
LandJ | 8/10 | 5076 days | 30% |
Heini Sutter | 10/10 | 5078 days | 31% |
Wendy Good | 8/10 | 5078 days | 30% |
M Theuws | 10/10 | 5078 days | 31% |
Jeroen | 9/10 | 5079 days | 30% |
Eva Bock | 10/10 | 5079 days | 31% |
Hartheib Schmid | 10/10 | 5079 days | 31% |
Steve Pearce | 9/10 | 5080 days | 30% |
C P Lawrence | 9/10 | 5080 days | 30% |
Bucher Weruer | 10/10 | 5080 days | 31% |
Mark Leeuwenburgh | 8/10 | 5081 days | 30% |
J Holden | 9/10 | 5082 days | 30% |
Kuno Eugster | 10/10 | 5084 days | 31% |
Roger Carpenter | 8/10 | 5088 days | 30% |
Kimberly St Louis | 10/10 | 5090 days | 31% |
Laura Hayes | 8/10 | 5091 days | 30% |
Liz Foxwell-Canning | 10/10 | 5091 days | 31% |
Faucon | 8/10 | 5091 days | 30% |
Steve and Kay Unguran | 10/10 | 5092 days | 31% |
Alexandra | 10/10 | 5093 days | 31% |
Joanne Byrne | 8/10 | 5093 days | 30% |
Andy Martin | 9/10 | 5093 days | 30% |
Daniel Bogdanowitsch | 10/10 | 5095 days | 31% |
Bettina Mikschi | 9/10 | 5095 days | 30% |
Derek Dean | 8/10 | 5096 days | 30% |
Daniel Fischer | 9/10 | 5102 days | 30% |
Bekema | 8/10 | 5102 days | 30% |
Andreas | 9/10 | 5103 days | 30% |
Anne | 8/10 | 5104 days | 30% |
Sarah Wild | 10/10 | 5104 days | 31% |
Katny | 8/10 | 5104 days | 30% |
Beate Godsk | 9/10 | 5104 days | 30% |
theblack | 10/10 | 5227 days | 31% |
klokolosh | 1/10 | 5349 days | 12% |
fetidlobster | 2/10 | 5349 days | 14% |
Behrenot | 8/10 | 5358 days | 30% |
edwardasmith | 8/10 | 5380 days | 30% |
Bjorn Sall | 9/10 | 5422 days | 30% |
Polil | 10/10 | 5427 days | 31% |
Jan Lynch | 10/10 | 5428 days | 31% |
Ina | 7/10 | 5428 days | 29% |
Mette | 9/10 | 5436 days | 30% |
Colin Daniels | 8/10 | 5443 days | 30% |
Doris Resch | 8/10 | 5447 days | 30% |
Chris & Dawn Humphries | 9/10 | 5448 days | 30% |
Elisabeth Egerup | 10/10 | 5448 days | 31% |
Matthiis & Femke | 5/10 | 5448 days | 23% |
Jim & Ros Stewart | 9/10 | 5448 days | 30% |
Faurack | 8/10 | 5448 days | 30% |
Pete H | 8/10 | 5450 days | 30% |
Harm Kraai | 10/10 | 5450 days | 31% |
Wanda Lawson | 8/10 | 5450 days | 30% |
Joseph Borking | 9/10 | 5453 days | 30% |
Rien Tichelaar | 8/10 | 5454 days | 30% |
Cheryl Gorman | 10/10 | 5454 days | 31% |
Wilbert Germ | 10/10 | 5454 days | 31% |
Christian | 8/10 | 5461 days | 30% |
Peter Riches | 8/10 | 5461 days | 30% |
Tanja Titze | 10/10 | 5462 days | 31% |
JeanOddy | 9/10 | 5463 days | 30% |
Michael McGuinness | 8/10 | 5463 days | 30% |
Huber | 10/10 | 5463 days | 31% |
Robb Howland | 9/10 | 5465 days | 30% |
emily walters | 9/10 | 5469 days | 30% |
Paul Frew | 8/10 | 5478 days | 30% |
Jakob Jurgen | 9/10 | 5483 days | 30% |
Holliger | 8/10 | 5486 days | 30% |
Torsten Gehrke | 7/10 | 5486 days | 29% |
Thomas Signes | 7/10 | 5496 days | 29% |
marcusba | 9/10 | 5512 days | 30% |
martinab | 9/10 | 5515 days | 30% |
pedawrds | 10/10 | 5520 days | 31% |
Bue Verrept | 7/10 | 5538 days | 29% |
Thomas | 7/10 | 5538 days | 29% |
Ines O'Sullivan | 9/10 | 5539 days | 30% |
Louis Duhaime | 7/10 | 5542 days | 29% |
Julia May | 9/10 | 5542 days | 30% |
Katrin Wennin | 8/10 | 5542 days | 30% |
Roma | 9/10 | 5554 days | 30% |
Gensen | 8/10 | 5557 days | 30% |
TillE412 | 10/10 | 5760 days | 31% |
SSheil | 10/10 | 5763 days | 31% |
HerbertH | 8/10 | 5767 days | 30% |
RubyJ | 3/10 | 5767 days | 17% |
Tim_P | 8/10 | 5772 days | 30% |
LizG | 9/10 | 5773 days | 30% |
HermannR | 10/10 | 5773 days | 31% |
Wight | 10/10 | 5773 days | 31% |
KuzakUSA | 9/10 | 5782 days | 30% |
LucieG | 7/10 | 5787 days | 29% |
CharlesG | 7/10 | 5787 days | 29% |
WinstonH | 8/10 | 5794 days | 30% |
FiensG | 7/10 | 5794 days | 29% |
Joel | 9/10 | 5795 days | 30% |
MauzcoV | 7/10 | 5795 days | 29% |
Lynn White | 9/10 | 5802 days | 30% |
Robert | 10/10 | 5806 days | 31% |
Anneleen | 8/10 | 5806 days | 30% |
PeterG | 7/10 | 5808 days | 29% |
NicoleG | 7/10 | 5808 days | 29% |
Byleveld | 8/10 | 5808 days | 30% |
ErikaNZ | 9/10 | 5808 days | 30% |
JoseB | 7/10 | 5809 days | 29% |
AndrewF78 | 9/10 | 5811 days | 30% |
Sabine | 9/10 | 5812 days | 30% |
Paul | 8/10 | 5812 days | 30% |
Boris | 10/10 | 5812 days | 31% |
S | 8/10 | 5812 days | 30% |
Frances | 8/10 | 5812 days | 30% |
Katrina | 8/10 | 5812 days | 30% |
Jan | 9/10 | 5812 days | 30% |
Chris | 8/10 | 5816 days | 30% |
EelcoK | 9/10 | 5817 days | 30% |
Kristin | 9/10 | 5824 days | 30% |
Ian | 10/10 | 5824 days | 31% |
Annemarie | 9/10 | 5826 days | 30% |
WendyS | 10/10 | 5828 days | 31% |
SiegfriedL | 10/10 | 5830 days | 31% |
Ludolph | 10/10 | 5832 days | 31% |
Camilia | 9/10 | 5837 days | 30% |
Carla | 8/10 | 5839 days | 30% |
groenewold | 8/10 | 5840 days | 30% |
Steven | 7/10 | 5840 days | 29% |
Gunhild | 9/10 | 5840 days | 30% |
Danielle | 7/10 | 5840 days | 29% |
Paul | 10/10 | 5852 days | 31% |
JulianeH | 9/10 | 5878 days | 30% |
Loren | 8/10 | 5880 days | 30% |
Kirsten | 10/10 | 5888 days | 31% |
David | 8/10 | 5888 days | 30% |
Jos | 7/10 | 5889 days | 29% |
Maggie | 10/10 | 5894 days | 31% |
Anette | 9/10 | 5895 days | 30% |
Jordi | 8/10 | 5896 days | 30% |
John B | 10/10 | 5903 days | 31% |
Lucy | 9/10 | 5906 days | 30% |
Susan | 10/10 | 5953 days | 31% |
CollyBob | 9/10 | 6048 days | 30% |
Ted Sebastian | 8/10 | 6159 days | 30% |
Wulms | 8/10 | 6159 days | 30% |
Ben Ackland | 8/10 | 6162 days | 30% |
Ernie | 7/10 | 6166 days | 29% |
Guillaume | 9/10 | 6172 days | 30% |
Hannah Holmes | 8/10 | 6175 days | 30% |
Gustavo | 10/10 | 6176 days | 31% |
Sophia | 8/10 | 6188 days | 30% |
Thomas | 8/10 | 6189 days | 30% |
Roger & Margaret | 10/10 | 6189 days | 31% |
Christian Schutte | 8/10 | 6221 days | 30% |
Meiki | 8/10 | 6222 days | 30% |
Samantha | 10/10 | 6244 days | 31% |
Fred and Tim | 9/10 | 6256 days | 30% |
Abbey | 8/10 | 6259 days | 30% |
Andreas | 7/10 | 6501 days | 29% |
John | 9/10 | 6505 days | 30% |
Chatin Perrier | 10/10 | 6512 days | 31% |
Reggie | 7/10 | 6541 days | 29% |
Gabriele Achilles | 8/10 | 6892 days | 30% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Marahau Water Taxis experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.11% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Abel Tasman Marahau Water Taxis experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Marahau Water Taxis experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.05% |
198 | -4.07% |
199 | -4.09% |
200 | -4.11% |
201 | -4.13% |
202 | -4.15% |
203 | -4.17% |
… | … |
2.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.