Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Abel Tasman Marahau Water Taxis.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Abel Tasman Marahau Water Taxis experience has a total of 239 reviews. There are 238 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 70 |
|
29% |
9/10 | 61 |
|
26% |
8/10 | 68 |
|
29% |
7/10 | 35 |
|
15% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 1 |
|
0% |
1/10 | 1 |
|
0% |
86.09% Average
The raw data average (mean) for all the Abel Tasman Marahau Water Taxis valid reviews is 86.09% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
229 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 229 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 229 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 67 |
|
29% |
9/10 | 59 |
|
26% |
8/10 | 67 |
|
29% |
7/10 | 34 |
|
15% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 1 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
86.59% Average
The raw data average (mean) for all the Abel Tasman Marahau Water Taxis face-to-face reviews is 86.59% and is based on 229 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
87.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Alice | 10/10 | 2762 days | 100% |
Rohzine | 10/10 | 2966 days | 87% |
Steve Shaw | 10/10 | 3002 days | 85% |
Frederik Fuchs | 10/10 | 3039 days | 83% |
Kenlly | 7/10 | 3269 days | 64% |
Sophie Kalnymsky | 9/10 | 3302 days | 66% |
Anna-Lisa Funk | 10/10 | 3338 days | 64% |
Falko | 9/10 | 3375 days | 61% |
Inge van Noorf | 7/10 | 3734 days | 37% |
Julia Schabenberger | 9/10 | 3980 days | 24% |
Paula Renton | 7/10 | 3988 days | 23% |
Romina De Hill | 8/10 | 4010 days | 22% |
Nina Helmling | 8/10 | 4010 days | 22% |
Max Tetzlaff | 8/10 | 4038 days | 21% |
Max Grabowski | 7/10 | 4040 days | 20% |
Julia Kallenbach | 10/10 | 4057 days | 20% |
Jana Simcikova | 10/10 | 4379 days | 0% |
David Lee | 8/10 | 4389 days | 31% |
Kristine and William | 7/10 | 4390 days | 29% |
Thomas Fischer | 10/10 | 4405 days | 32% |
Tanja and Pascal | 7/10 | 4407 days | 29% |
Michal | 9/10 | 4453 days | 31% |
M Natterser | 9/10 | 4455 days | 31% |
Fahl | 8/10 | 4466 days | 31% |
Barbara | 10/10 | 4467 days | 32% |
Knorr Bracher | 10/10 | 4471 days | 32% |
Lutz Huuemorder | 8/10 | 4473 days | 31% |
Dijkshourn | 7/10 | 4473 days | 29% |
Alex Laidlaw | 10/10 | 4474 days | 32% |
C Schaap | 7/10 | 4478 days | 29% |
gareth williams | 7/10 | 4558 days | 29% |
Monika Kneidl | 10/10 | 4717 days | 32% |
Jessica Tilly | 10/10 | 4717 days | 32% |
Andreas Schacke | 9/10 | 4727 days | 31% |
Jen Sweeting | 10/10 | 4729 days | 32% |
Carole Carter | 9/10 | 4734 days | 31% |
J Jmal | 10/10 | 4738 days | 32% |
Heath | 10/10 | 4738 days | 32% |
Bernie Rihari | 8/10 | 4742 days | 31% |
Wil de Kubber | 7/10 | 4747 days | 29% |
Camp | 10/10 | 4749 days | 32% |
Webb & Muckelt | 7/10 | 4751 days | 29% |
Dirk & Marlene | 9/10 | 4754 days | 31% |
Gerhard Schoenmeubeck | 9/10 | 4754 days | 31% |
Ken | 7/10 | 4755 days | 29% |
Markus | 8/10 | 4757 days | 31% |
C Wardlaw | 8/10 | 4759 days | 31% |
Re Wardlaw | 9/10 | 4759 days | 31% |
Rainer Schnell | 8/10 | 4763 days | 31% |
Domroes | 9/10 | 4763 days | 31% |
Louis Smit | 7/10 | 4766 days | 29% |
Sebastian | 9/10 | 4769 days | 31% |
Mesa Anderson | 10/10 | 4771 days | 32% |
Fritsche | 10/10 | 4832 days | 32% |
Sebastian | 7/10 | 4842 days | 29% |
Berry | 10/10 | 4844 days | 32% |
Wolter Zigterman | 9/10 | 4849 days | 31% |
Albert Marshall | 9/10 | 5049 days | 31% |
Sallie Calvert | 9/10 | 5053 days | 31% |
Nicky Bell | 10/10 | 5053 days | 32% |
Ute Janich | 9/10 | 5060 days | 31% |
Schury | 10/10 | 5079 days | 32% |
Gerryq Winters | 9/10 | 5079 days | 31% |
Walker | 8/10 | 5080 days | 31% |
AJ van Pelt | 10/10 | 5085 days | 32% |
Nick van de Belt | 8/10 | 5085 days | 31% |
Prideaux | 7/10 | 5087 days | 29% |
Bryan & Ineke Beck | 7/10 | 5087 days | 29% |
Chris Forrest | 8/10 | 5087 days | 31% |
Jaime Ress | 8/10 | 5088 days | 31% |
Claudia Jackson and Geoffroy van Roelenbosch | 9/10 | 5091 days | 31% |
Marianne Swauger | 8/10 | 5091 days | 31% |
Sophia Kelly | 10/10 | 5092 days | 32% |
Rens Hemselmans | 8/10 | 5094 days | 31% |
Mikel Bruijnaers | 8/10 | 5096 days | 31% |
Maike | 10/10 | 5096 days | 32% |
Kauzta | 10/10 | 5096 days | 32% |
Matt Haneline | 10/10 | 5096 days | 32% |
Maxine Lees | 10/10 | 5098 days | 32% |
Jim & Suzy Ducker | 10/10 | 5101 days | 32% |
LandJ | 8/10 | 5108 days | 31% |
Heini Sutter | 10/10 | 5110 days | 32% |
Wendy Good | 8/10 | 5110 days | 31% |
M Theuws | 10/10 | 5110 days | 32% |
Jeroen | 9/10 | 5111 days | 31% |
Eva Bock | 10/10 | 5111 days | 32% |
Hartheib Schmid | 10/10 | 5111 days | 32% |
Steve Pearce | 9/10 | 5112 days | 31% |
C P Lawrence | 9/10 | 5112 days | 31% |
Bucher Weruer | 10/10 | 5112 days | 32% |
Mark Leeuwenburgh | 8/10 | 5113 days | 31% |
J Holden | 9/10 | 5114 days | 31% |
Kuno Eugster | 10/10 | 5116 days | 32% |
Roger Carpenter | 8/10 | 5120 days | 31% |
Kimberly St Louis | 10/10 | 5122 days | 32% |
Laura Hayes | 8/10 | 5123 days | 31% |
Liz Foxwell-Canning | 10/10 | 5123 days | 32% |
Faucon | 8/10 | 5123 days | 31% |
Steve and Kay Unguran | 10/10 | 5124 days | 32% |
Alexandra | 10/10 | 5125 days | 32% |
Joanne Byrne | 8/10 | 5125 days | 31% |
Andy Martin | 9/10 | 5125 days | 31% |
Daniel Bogdanowitsch | 10/10 | 5127 days | 32% |
Bettina Mikschi | 9/10 | 5127 days | 31% |
Derek Dean | 8/10 | 5128 days | 31% |
Daniel Fischer | 9/10 | 5134 days | 31% |
Bekema | 8/10 | 5134 days | 31% |
Andreas | 9/10 | 5135 days | 31% |
Anne | 8/10 | 5136 days | 31% |
Sarah Wild | 10/10 | 5136 days | 32% |
Katny | 8/10 | 5136 days | 31% |
Beate Godsk | 9/10 | 5136 days | 31% |
theblack | 10/10 | 5259 days | 32% |
klokolosh | 1/10 | 5381 days | 13% |
fetidlobster | 2/10 | 5381 days | 14% |
Behrenot | 8/10 | 5390 days | 31% |
edwardasmith | 8/10 | 5412 days | 31% |
Bjorn Sall | 9/10 | 5454 days | 31% |
Polil | 10/10 | 5459 days | 32% |
Jan Lynch | 10/10 | 5460 days | 32% |
Ina | 7/10 | 5460 days | 29% |
Mette | 9/10 | 5468 days | 31% |
Colin Daniels | 8/10 | 5475 days | 31% |
Doris Resch | 8/10 | 5479 days | 31% |
Chris & Dawn Humphries | 9/10 | 5480 days | 31% |
Elisabeth Egerup | 10/10 | 5480 days | 32% |
Matthiis & Femke | 5/10 | 5480 days | 24% |
Jim & Ros Stewart | 9/10 | 5480 days | 31% |
Faurack | 8/10 | 5480 days | 31% |
Pete H | 8/10 | 5482 days | 31% |
Harm Kraai | 10/10 | 5482 days | 32% |
Wanda Lawson | 8/10 | 5482 days | 31% |
Joseph Borking | 9/10 | 5485 days | 31% |
Rien Tichelaar | 8/10 | 5486 days | 31% |
Cheryl Gorman | 10/10 | 5486 days | 32% |
Wilbert Germ | 10/10 | 5486 days | 32% |
Christian | 8/10 | 5493 days | 31% |
Peter Riches | 8/10 | 5493 days | 31% |
Tanja Titze | 10/10 | 5494 days | 32% |
JeanOddy | 9/10 | 5495 days | 31% |
Michael McGuinness | 8/10 | 5495 days | 31% |
Huber | 10/10 | 5495 days | 32% |
Robb Howland | 9/10 | 5497 days | 31% |
emily walters | 9/10 | 5501 days | 31% |
Paul Frew | 8/10 | 5510 days | 31% |
Jakob Jurgen | 9/10 | 5515 days | 31% |
Holliger | 8/10 | 5518 days | 31% |
Torsten Gehrke | 7/10 | 5518 days | 29% |
Thomas Signes | 7/10 | 5528 days | 29% |
marcusba | 9/10 | 5544 days | 31% |
martinab | 9/10 | 5547 days | 31% |
pedawrds | 10/10 | 5552 days | 32% |
Bue Verrept | 7/10 | 5570 days | 29% |
Thomas | 7/10 | 5570 days | 29% |
Ines O'Sullivan | 9/10 | 5571 days | 31% |
Louis Duhaime | 7/10 | 5574 days | 29% |
Julia May | 9/10 | 5574 days | 31% |
Katrin Wennin | 8/10 | 5574 days | 31% |
Roma | 9/10 | 5586 days | 31% |
Gensen | 8/10 | 5589 days | 31% |
TillE412 | 10/10 | 5792 days | 32% |
SSheil | 10/10 | 5795 days | 32% |
HerbertH | 8/10 | 5799 days | 31% |
RubyJ | 3/10 | 5799 days | 17% |
Tim_P | 8/10 | 5804 days | 31% |
LizG | 9/10 | 5805 days | 31% |
HermannR | 10/10 | 5805 days | 32% |
Wight | 10/10 | 5805 days | 32% |
KuzakUSA | 9/10 | 5813 days | 31% |
LucieG | 7/10 | 5819 days | 29% |
CharlesG | 7/10 | 5819 days | 29% |
WinstonH | 8/10 | 5826 days | 31% |
FiensG | 7/10 | 5826 days | 29% |
Joel | 9/10 | 5827 days | 31% |
MauzcoV | 7/10 | 5827 days | 29% |
Lynn White | 9/10 | 5833 days | 31% |
Robert | 10/10 | 5837 days | 32% |
Anneleen | 8/10 | 5837 days | 31% |
PeterG | 7/10 | 5840 days | 29% |
NicoleG | 7/10 | 5840 days | 29% |
Byleveld | 8/10 | 5840 days | 31% |
ErikaNZ | 9/10 | 5840 days | 31% |
JoseB | 7/10 | 5841 days | 29% |
AndrewF78 | 9/10 | 5843 days | 31% |
Sabine | 9/10 | 5843 days | 31% |
Paul | 8/10 | 5843 days | 31% |
Boris | 10/10 | 5843 days | 32% |
S | 8/10 | 5843 days | 31% |
Frances | 8/10 | 5843 days | 31% |
Katrina | 8/10 | 5843 days | 31% |
Jan | 9/10 | 5843 days | 31% |
Chris | 8/10 | 5847 days | 31% |
EelcoK | 9/10 | 5849 days | 31% |
Kristin | 9/10 | 5855 days | 31% |
Ian | 10/10 | 5855 days | 32% |
Annemarie | 9/10 | 5857 days | 31% |
WendyS | 10/10 | 5860 days | 32% |
SiegfriedL | 10/10 | 5862 days | 32% |
Ludolph | 10/10 | 5863 days | 32% |
Camilia | 9/10 | 5869 days | 31% |
Carla | 8/10 | 5870 days | 31% |
groenewold | 8/10 | 5871 days | 31% |
Steven | 7/10 | 5871 days | 29% |
Gunhild | 9/10 | 5871 days | 31% |
Danielle | 7/10 | 5871 days | 29% |
Paul | 10/10 | 5883 days | 32% |
JulianeH | 9/10 | 5910 days | 31% |
Loren | 8/10 | 5911 days | 31% |
Kirsten | 10/10 | 5919 days | 32% |
David | 8/10 | 5919 days | 31% |
Jos | 7/10 | 5920 days | 29% |
Maggie | 10/10 | 5925 days | 32% |
Anette | 9/10 | 5926 days | 31% |
Jordi | 8/10 | 5927 days | 31% |
John B | 10/10 | 5935 days | 32% |
Lucy | 9/10 | 5937 days | 31% |
Susan | 10/10 | 5984 days | 32% |
CollyBob | 9/10 | 6079 days | 31% |
Ted Sebastian | 8/10 | 6191 days | 31% |
Wulms | 8/10 | 6191 days | 31% |
Ben Ackland | 8/10 | 6194 days | 31% |
Ernie | 7/10 | 6198 days | 29% |
Guillaume | 9/10 | 6204 days | 31% |
Hannah Holmes | 8/10 | 6207 days | 31% |
Gustavo | 10/10 | 6208 days | 32% |
Sophia | 8/10 | 6220 days | 31% |
Thomas | 8/10 | 6221 days | 31% |
Roger & Margaret | 10/10 | 6221 days | 32% |
Christian Schutte | 8/10 | 6253 days | 31% |
Meiki | 8/10 | 6254 days | 31% |
Samantha | 10/10 | 6276 days | 32% |
Fred and Tim | 9/10 | 6288 days | 31% |
Abbey | 8/10 | 6291 days | 31% |
Andreas | 7/10 | 6533 days | 29% |
John | 9/10 | 6537 days | 31% |
Chatin Perrier | 10/10 | 6544 days | 32% |
Reggie | 7/10 | 6573 days | 29% |
Gabriele Achilles | 8/10 | 6924 days | 31% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Abel Tasman Marahau Water Taxis experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.13% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 54 days. However the Abel Tasman Marahau Water Taxis experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Abel Tasman Marahau Water Taxis experience has been adjusted for 200 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
197 | -4.07% |
198 | -4.09% |
199 | -4.11% |
200 | -4.13% |
201 | -4.16% |
202 | -4.18% |
203 | -4.20% |
… | … |
2.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.