Snowplanet
Maps
Details
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Organisation |
SnowplanetCommercial organisation |
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Location |
North Island ▷ Auckland Region ▷ Auckland |
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Directions To Office |
Snow and Ice
Reviews
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4.5/5
I have been there Twice now and honestly I didn’t know skiing before I went there.
I just went there with my girlfriend and tried for the whole day what I had learnt on YouTube and now I am going on an actual mountain for skiing. Snow planet is the best place for any beginner or advance level skiers to enjoy skiing even in Summers.
Here is my video for your reference-
YouTube Channel - Somendra Solanki
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1.5/5
I am deeply disappointed to share a concerning experience at Snowplanet, which has significantly deteriorated from its former standards.
The management’s approach and the conduct of their staff, particularly one of the snowboarding coaches named Juliette, have led to a series of distressing incidents and general mismanagement that mar the facility’s reputation.
The behaviour of the staff, especially Juliette, towards children and parents has been far from professional. Juliette was often rude, raised her voice unnecessarily, and showed outright disrespect towards us as parents. This type of behaviour is unacceptable and creates a hostile and negative environment that detracts from the learning and recreational experience Snowplanet should offer.
The management’s strict policies prevent parents from teaching their own children the basics of snowboarding, insisting that only paid instructors can provide such guidance. This policy is restrictive and discourages family participation and learning, effectively dampening the spirit of what could be a joyful family activity. The management actively monitors and issues warnings to those who attempt to guide their own children, which feels both overbearing and unnecessary.
The internal politics and power dynamics at Snowstar Group have led to a decline in the quality and atmosphere at Snowplanet. With direct control, Snowstar must urgently address and rectify these issues. A significant overhaul of management practices is essential to make Snowplanet a welcoming, family-oriented venue again. Snowstar and other stakeholders should take swift action to restore Snowplanet’s standing as a top destination for family recreation and learning.
Due to these combined issues of unprofessional staff behaviour, restrictive policies, and poor management, Snowplanet has unfortunately become a venue I can no longer recommend.
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5.0/5
The staff were sensational.
The instructors were patient, highly knowledgable, exceptionally safety conscious without being over bearing and a pleasure to be with when our school group of 25 people booked a lesson and slopes session for 2 hours. The venue was ideal, warm eating area with excellent viewing of the slopes and lovely surroundings and atmosphere.
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4.5/5
A bad weather thing to do.
Snowplanet has very cheap evening specials and is open till 10pm or even 12pm on weekends. All the gear can be rented there. There is one side for beginners and a terrain park for experienced riders. A restaurant offers good food and views into the 'planet'. It is bigger than it looks. Check it out!
